Name: The Chi Boutique Hotel
Address: 13-15 Nha Chung, Hoan Kiem, 13-15, Hanoi, 10000, VN

10/10

Exceptional

24 Jul 2026

Hinda

Great location in Hanoi, peaceful, clean with excellent room size

6/10

Pleasant

17 May 2026

Darliah

The rooms were extremely small here even with the kind upgrade. Unfortunately there was no food 🍱 available except for the breakfast during our stay. But it was in a good location and kind staff

Partner

10/10

Exceptional

26 Apr 2026

Joshua

Very friendly staff and very good breakfast buffet!

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Normando

The breakfast was delicious and well stock of fruits.

Partner

4/10

Poor

06 Apr 2026

Thi Dai Trang

I felt uncomfortable staying at a star-rated hotel because for two consecutive days I requested new towels but was not served (the towels in my room were all torn, discolored, very old, and not clean). The hotel reception staff said they were out of towels and told me to wait until tomorrow… but I still received torn towels. I even took pictures of the towels and showed them to the hotel reception, but I still got the same result. They just said they would relay the message to the service department and seemed to ignore my complaint.

Friends

8/10

Excellent

05 Apr 2026

Ngoc-Vicky

The hotel rooms were advertised accurately, the staff were friendly, prompt and attentive. Check in and check out process was easy. Hotel location is good, close to lots of restaurants and cafes, a quick walk to a good number of attractions.
The price was very fair and included a standard breakfast buffet.

Friends

8/10

Excellent

16 Mar 2026

Nicole

We chose a deluxe room , it was to our advantage because the other rooms we saw were very small.

The staff are very nice and helpful. Rooms would need to have some refurbishment. Rooftop is a Little deceiving. The furniture is rare.

The location is perfect. We are near the church restaurants and shops.

Overall we would quote the hotel to a 3.5.

Partner

10/10

Exceptional

12 Mar 2026

Ralph

Very nice location by the Cathedral and Lake. Great breakfast

10/10

Exceptional

12 Mar 2026

LUZ ELENA

Thank you, the staff was amazing!

10/10

Exceptional

05 Mar 2026

Simon

The breakfast was phenomena. The staff were unbelievably helpful. I had left my phone in a ride share we took from the airport to the hotel and they were vital in helping me get it back.

10/10

Exceptional

01 Dec 2025

Jessica

Great value for the excellent service and location. I would stay here again.

4/10

Poor

23 Nov 2025

Vu Anh

Hotel is noisy and room very small , not clean, staffs attentive and friendly, convenience location. Overall 2.5 out of 10 stars.

Leisure Self

8/10

Excellent

13 Nov 2025

Miles

Nice view from the balcony, breakfast was pretty tired and lacked fruit, great location for the Old Quarter.

Partner

10/10

Exceptional

07 Nov 2025

Eric

Stay at this hotel recently after 8years ago. They had maintenance service level better and impressive for their effort keeping the cleanest of the hotel, especially the room condition was excellent.

Business

10/10

Exceptional

02 Sep 2025

Rebecca

Fantastic hotel

Fantastic hotel - lovely room, very clean, super polite staff and good food.

Partner

6/10

Pleasant

10 May 2025

Augustine

The water pressure at the shower area is weak and showering takes a longer time. The fridge is not working and I have notified the housekeeping team. But they have failed to rectify the problem.

Leisure Friends

10/10

Exceptional

07 May 2025

Brenda

Incredible stay for 6nts. Staff are super kind and helpful.

Friends_and_family Friends

8/10

Excellent

06 May 2025

harriet

Very nice and clean hotel. Breakfast was not very nice but other than that we’d stay again because you can eat anywhere nice in Vietnam

Leisure

10/10

Exceptional

27 Apr 2025

Rose Marie

The Hotel to be in!

I love the hotel. Staff from doorman to reception to housekeeping and dining were very kind and courteous and helpful plus the location was excellent!

Friends_and_family Friends

10/10

Exceptional

28 Mar 2025

Richard

Hotel was brilliant from start to finish.
Was so helpful as our first visit to Vietnam, couldn’t have done more for us.
Even got me a birthday present.
Alex, on the tour desk, was so helpful and we had great times.
Recommend this hotel. It’s easy walking distance for everything.

Leisure

8/10

Excellent

21 Mar 2025

CHRISTINA

The Chi was a great property right in the Old Quarter so close to restaurants, and coffee shops. Surprisingly quiet as it was busy in Hanoi. Our room had a balcony, spacious bathroom and the included breakfast was awesome!

Leisure Family

8/10

Excellent

16 Mar 2025

Brittany

Amazing staff! So helpful and kind. The rooms are small and a little dated, so I’d recommend upgrading.

Leisure Friends

8/10

Excellent

21 Feb 2025

Kim

Nice hotel near everything

Leisure Friends

10/10

Exceptional

25 Dec 2024

Amalia

The hotel is in the heart of Old Quarter, steps from St Joseph’s Cathedral which was the hub for all Christmas celebrations. It’s a nice hotel, good breakfast, and the kindest staff. Absolutely recommend!

Leisure Family

10/10

Exceptional

13 Dec 2024

Henry

This property is a hidden gem along the main artery street of Pho Nha Chung. It is very convenient location where you are accessible to major venues with just a few walk steps away. I was very fortunate to have found The Chi. Boutique Hotel on Google map while searching for hotels.

Everything was wonderful at The Chi Boutique Hotel. My father and I really enjoyed our stay. The business owner did an excellent job with the attention to details on the decors. It was very chic with decorative French style setting. We loved it!

The staff was excellent and very professional. A special shout out goes to Ms Linh for going the extra mile with our needs.

If you are looking for a place to stay while in Hanoi, I definitely recommend this establishment. The fact that they offer transportation service from HAN Airport to the hotel was an extra bonus. It does not get any easier than this! Lastly, their breakfast buffet is very good! If you want American breakfast, they have a breakfast bar where the chef will cook you eggs to your liking.

So go ahead and book your hotel reservations with The Chi Boutique Hotel! It is my 5 star recommendation!

Leisure Family

10/10

Exceptional

13 Oct 2024

Uri

Top notch

This place was terrific, great location, attentive and helpful staff, wonderful breakfast spread, and a very fair price. I don’t think we could have done better in Hanoi’s old city.

Partner

8/10

Excellent

05 Aug 2024

CHI FUNG

Normal

10/10

Exceptional

09 Jul 2024

Negin

Great service and location

10/10

Exceptional

02 Apr 2024

Jack

Fantasic stay. From the outset we were greeted with friendliness. On check in we were given tea and information, and our bags were taken to our room. Stylish and comfy rooms in a great location. To date this is one of the best hotels i have stayed in and you are made to feel incredibly welcomed.

Leisure Partner

10/10

Exceptional

25 Mar 2024

Claire

A wonderful stay at The Chi

A wonderful three nights stay at the Chi Boutique. Everything about our stay was wonderful from check in (lovely cup of tea!) to check out, the staff were friendly and helpful every step of the way. The rooftop bar has great views over the city and the location is unbeatable for the Old Quarter. My room was clean and bed super comfortable. Breakfast had a whole host of food options. Would stay again!

Friends_and_family Family

10/10

Exceptional

18 Mar 2024

stephen

Friendly and comfortable stay

Staff really friendly and helpful. Comfortable and great breakfast.

Partner

10/10

Exceptional

03 Jan 2024

Andy

Excellent location for all the Old Quarter has to offer. Lots going on around it. Hotel is clean and modern. Staff are lovely - helpful and considerate. Room was big with comfy bed and great bathroom with shower.

Leisure Self

6/10

Pleasant

28 Dec 2023

Jessica

The hotel was under some sort of construction so from 8a to about 5p all u hear is annoying banging and drilling. Usually I wouldn’t care since we would be out exploring, but when u have a sick family member there’s no way around it. We were on the 3rd floor w a view of a brick wall. The hotel is in an amazing location close to everything on a v busy street w good security. Breakfast buffet could be better and staff at the front desk were maybe trainees or new. Towels also smell like smoke but apparently they outsource this housekeeping job. Pretty much a disappointment.

Leisure Family_with_children

10/10

Exceptional

27 Nov 2023

Christopher

It was a nice property but perhaps just a little dated.

Leisure Partner

10/10

Exceptional

02 Jul 2023

AnnaMaria

Great staff, amazing location, wonderful breakfast buffet, very clean. I had a standard room with a faux window, which was strange for me, but that was a choice I made and not a reflection on the property or great folks running it. I know I’ll go back and get a balcony next time.

8/10

Excellent

29 May 2023

Florence

Boutique with 5 star service

The staff and their service was good. A little sad that the room didn’t have a room but overall it’s very comfortable with universal 13Amp plugs. The water pressure was low due to higher floor and the water was cold on my first night. Overall a comfortable stay and value for money.

Business

6/10

Pleasant

15 Nov 2022

Jingfei

Accommodation was fine. Standard room with no window was tight but sufficient. Amenities were basic. Hot water shower was sporadic. Property looked a bit dated. Rooftop bar not functioning.

Leisure Self

10/10

Exceptional

15 Mar 2020

Verified traveler

outstanding location and the entire staff
was very helpful and considerate

Leisure Self

6/10

Pleasant

13 Jan 2020

Verified traveler

some parts very nice, some a bit dated

Business

4/10

Poor

27 Dec 2019

Man Hei

Bad experience

Room is super noisy. Outside environment also super noisy, Bad experience this time

Business

8/10

Excellent

05 Nov 2019

Verified traveler

Great location... close to lake and everything. Room is like this photo. Comfortable! Big bathroom with tub.

Partner

8/10

Excellent

17 Oct 2019

Sehack

The location is very convenient to Old Quarter and food and shopping. Excellent service and nice ammenities in the room. The hotel property is nice, but starting to show wear. Nothing that matters to me, but maybe to some. Nice breakfast. I recommend and would stay there again.

Business Self

10/10

Exceptional

08 Oct 2019

Verified traveler

Wonderful location, lovely and helpful staff. Large rooms. Looking forward to staying here again

Business Partner

8/10

Excellent

07 Oct 2019

Michael

Fantastic Room

We stayed in the suite and it was a great room - spacious, comfortable and a huge bathroom! The service was good whenever we needed anything but the layout of the hotel where we can bypass the lobby and go straight our floor meant that the staff felt somewhat distant.

There is construction work across the road but that is not the hotel's fault - There is construction everywhere in Hanoi. There was also construction inside the hotel as they are building their spa. We were warned about this upon check in and it didn't really affect us that much as we were out most of the day.

Great location with it being right next to the attraction St Joseph's Cathedral. but this also meant very early bell ringings from the Cathedral. Again, not the fault of the hotel but something to be mindful of.

Overall a pleasant stay,

Partner

10/10

Exceptional

27 Sep 2019

Sharon

A very comfortable stay -a superb hotel with

Business

10/10

Exceptional

31 Aug 2019

Verified traveler

Great location, very helpful staff who helped us book our tour around halong bay, lovely rooms

If I had to nit pick, room was a bit dark and there is some building work next door but otherwise this place is absolutely amazing

Friends_and_family Friends

10/10

Exceptional

31 Aug 2019

Christine Ann

Chi Boutique Hotel, Hanoi

We would recommend this hotel - it is 4 star, the staff are attentive, professional, obliging and nothing is too much trouble for them to make your stay as comfortable and trouble free as possible. The roof top bar is woth a visit at happy hour and the staff are relaxed and easy to talk to as well as providing information about what to see and where to go in Hanoi. Manager Lily was very helpful with help and information.
The room, although on the small side, was very well appointed and the bed, linen and pillows were extremely comfortable. It was a great place to stay during our trip to Hanoi

Partner

10/10

Exceptional

14 Aug 2019

Lawrence

Service Says it All

Friendly staffs and always ready to assist .

10/10

Exceptional

13 Aug 2019

Patricia

Excellent

10/10

Exceptional

30 Jul 2019

Man Hei

Stay so many times in this hotel, still very good

10/10

Exceptional

09 Jun 2019

Verified traveler

The staff were incredible- nothing was too much trouble for them. They went out of their way to help us

Leisure Partner

8/10

Excellent

21 May 2019

Verified traveler

Good place overall.

Overall a great place to stay for the price. Good location, comfortable room, friendly staff. My only quip is that the air conditioning in the room was a bit anemic. It worked, but it never got as cool as we'd have liked. In fairness though, it was over 100 Fahrenheit during our stay, so it was hot everywhere!

Partner

10/10

Exceptional

20 Apr 2019

Julie

Excellent stay

Extremely friendly staff great location and great rooftop bar!

10/10

Exceptional

28 Mar 2019

Verified traveler

All good.Excellent breakfast and roof top bar......... ........

10/10

Exceptional

27 Feb 2019

Verified traveler

Modern and clean hotel
Staff friendly and helpful
Rooms clean with nice rain shower
Great location

Leisure Family

10/10

Exceptional

19 Feb 2019

Joanne

Great boutique hotel in Hanoi

Hotel on great street for walking to Hanoi sites. Room was spacious and very clean and the staff all helpful and friendly. We enjoyed the breakfast each morning and would highly recommend the Chi Boutique.

Partner

10/10

Exceptional

19 Feb 2019

Verified traveler

Beautiful property in a great location. Enjoyed staying here a lot.

Leisure Partner

10/10

Exceptional

12 Feb 2019

Charlie1

The Chi is a hidden gem in the Hoan Kiem district of Hanoi. Just around the corner from the city's Catholic cathedral, you would not know it was there given its surroundings. The staff is friendly, the rooms are large and clean, and its location is excellent for those who like to explore the city on foot. There is a small rooftop bar, but you don't see much from it, and it wasn't a kicking place when I visited. Instead, I frequented a taproom not far from the hotel (Pasteur Street). The next time I'm in Hanoi, I'm staying at The Chi!

8/10

Excellent

31 Jan 2019

Verified traveler

Very clean beautiful hotel. The staff was very nice, helpful and polite.
Room was spacious, bathroom was perfect.
Location great.
The bar staff gave us such good service, nice cocktails, it was relaxing at the end of the day, to sit there.
Thanks for looking well after us, giving me chocolate for my birthday!

10/10

Exceptional

03 Dec 2018

Verified traveler

Good location

Good location , comfortable and clean hotel. Near amenities and everything is within reach from here

Friends

10/10

Exceptional

01 Dec 2018

Gregor

Fabulous location, close to most major sites.

10/10

Exceptional

12 Nov 2018

Verified traveler

Comfortable room in a fantastic central location

This is small hotel centrally located in the old quarter. We upgraded to a balcony room which was well worth while - it was a beautiful looking and spacious room with timber floors. It’s in a very busy, noisy street, so you can see the and hear city life all around you from your private treetop space! Lots of great food choices and a small grocery nearby. The staff were friendly and helpful. Bed was comfortable, though might be a fraction short for very tall folks.

Partner

8/10

Excellent

18 Oct 2018

Lindsay

Charming, walkable location

I love staying in this neighbourhood! The only drawback is the hotel isn't the quietest (although they do thoughtfully leave ear plugs beside the bed) due to construction happening across the street, some street noise, and not so soundproof doors, but they offered airport drop-off at half price to make up for the inconvenience. That being said, the service was lovely, the room was comfortable and you can't beat the neighbourhood. This was my second stay st this hotel and I'm sure I'll be back.

10/10

Exceptional

25 Sep 2018

Verified traveler

Excellent location. Simply amazing experience

This is a gem in the middle of the Old Quarter. You can walk everywhere from there. The concierge service will give you very discerning options and put you in the right track to avoid a bad experience. The rooms are as good as they look in the photos and I recommend also their downstairs restaurant as well as their rooftop bar. Some of the best in Hanoi for a reasonable price.
Absolutely amazing experience for those who like a clean and nice environment.
Laura

10/10

Exceptional

18 Sep 2018

Einav

Love it - definitely will come back

We really enjoyed our time at The Chi , the location is perfect, the hotel is new and clean. The stuff were so kind to us.
We upgraded to the deluxe room because the superiors rooms doesn’t have a window.

Partner

8/10

Excellent

15 Sep 2018

Tali

Amazing location & staff

Is was a gear experience. The staff was very helpful. Good breakfast.

Friends

8/10

Excellent

03 Sep 2018

Verified traveler

Good but food-wise can be improved

Overall, it was a good stay, except for the limited choices of food during breakfast.

10/10

Exceptional

17 Aug 2018

Kimberly

My fiance and I had a wonderful stay at the Chi Hotel a few weeks ago. They were so helpful in booking a trip for us to Halong Bay and were happy that we booked through them that they comped our breakfast for the three nights we stayed there. We were also celebrating our anniversary so they upgraded us to their nicest suite. The hotel is centrally located in the Old Quarter and close to the French Quarter. It is perfect for a couple who is visiting Hanoi for a few days and wants to stay close to all of the sites. I cannot recommend the hotel more!

Partner

10/10

Exceptional

01 Aug 2018

Rainny

Clean and comfortable with friendly staff

After I confirmed the booking in Expedia, the hotel’s staff started to email me and liased with me, see if I have special requirements or enquiry about the trip information. They follow up closely. This is a very good point. They will try their best to fulfil my request and make the best arrangement. It’s a very pleasant stay :)

8/10

Excellent

30 Jul 2018

Rainny

Good service

Everything is good! They upgrade my room to superior while I just paid to standard room.

10/10

Exceptional

28 Jul 2018

Mr Peter

The hotel is in the heart of the old quarter, so easy access by foot to all of the markets, shopping, restaurants and bars. It is only a few steps away from a stunning french style cathedral, and a few hundred metres from the lake. The roof top bar is the perfect place to cool off with a cocktail, beer or mocktail. The staff are lovely. Order a room at the back of the hotel as there is a new hotel being built on the opposite side of the road and the building codes in vietnam don't exist as they were making noise all night. We were in the very front room as of July 2018. But don't let this put you off.

Partner

10/10

Exceptional

13 Jul 2018

Prisna

Great hotel, awesome location

We had a great time from the moment we arrived - loved the complimentary tea they served, the contemporary styling, friendly and helpful staff. We booked a Halong Bay cruise through the hotel, and got a surprise room upgrade on the cruise and when we came back to the hotel - that was nice :)

10/10

Exceptional

04 Jul 2018

Kim

Highly recommended small boutique hotel.

Pros:
Very convenient location, few mins walking distance to eateries/bars/shops, 5 mins to Hoàn Kiem Lake
Super friendly and helpful staff, especially Tom
Beautiful & stylish culturally connected decor
Comfortable beds and FOC amenities (slippers, bathrobe, toiletries which we were not expecting at a 3 star)
Nice roof top bar and 20% discount voucher made it value for money
Flexible service as they allowed us to order dim sum from the main restaurant up at the roof top bar

Cons:
Our room did not have a window which was not clear to us at the time of booking
TV did not work - not a major issue as we were out most of the time
Interior corridor sound proofing is not so great

Overall a very enjoyable stay, we would certainly stay again on future trip to Hanoi and would recommend to others. Great boutique hotel!

Friends

8/10

Excellent

03 Jul 2018

Verified traveler

good location and just 10 minutes walk to shopping area. but it can stay away from noisy place.

8/10

Excellent

27 Jun 2018

Patricia

The front desk personnel were very helpful and informative.

10/10

Exceptional

26 Jun 2018

Amanda

Pleasant stay, would return again next time!

Overall, it was a good stay at the hotel as it was very clean and the staff were really friendly. The hotel is also conveniently located around many eating areas and various attractions within walking distance.

Friends

10/10

Exceptional

14 Jun 2018

Khoi

Execellent experience

Nice hotel, the staff is extremely friendly and helpful. The room has nice decoration but a bit small as it is a common hotel room size in the area. Would love to be back again :)

8/10

Excellent

06 May 2018

Verified traveler

Short stay

Stayed for one night for a flight. Hotel was very clean and staff were very helpful. Due to the nearby construction, the hotel gave complementary mini bar for the stay.

Partner

10/10

Exceptional

30 Apr 2018

H

Quiet, Clean, Comfortable

My husband and I stayed at this hotel in Apr 2018 for 4 nights. We stayed in the Standard Room 103, which was actually on two floors above the street level. It was not on ground floor. We found our room extremely quiet (no street noise), clean, and comfortable. Staff were very polite and friendly, and able to communicate with us in English. Staff reviewed the local map with us, and made very good recommendations on restaurants, based on our food preference and budget.

In addition, we were provided with free laundry service (up to 8 items) during our stay. We had an enjoyable stay, and had no negative comments.

Partner

8/10

Excellent

26 Apr 2018

Eric

Nice stay!

The overall stay was pleasant. However, safe box locker can install and fix permanently will be great, else it don’t feel safe in my opinion.

10/10

Exceptional

03 Apr 2018

Pamela Ann Y

Perfect location and beautiful

Excellent hotel. Would like to stay there again.

Family

10/10

Exceptional

30 Mar 2018

Pamela Ann Y

Beautiful boutique hotel yet good price

Beautiful boutique hotel in a central location, plus impeccable service. The staff can easily be reached via chat in their website and they are efficient. The rooms are beautiful and comfortable. So happy we are staying in this hotel. Highly recommended.

Family

10/10

Exceptional

29 Mar 2018

Shaunn

Highly recommend

Loved this place. We stayed in a suite so very roomy. Would definitely stay here again as the location is perfect and service was great.

Partner

10/10

Exceptional

13 Mar 2018

Kati

Great place which make me feel like i'm home

all are great and i'll be back for sure. bed and pillows were comfy. room was very clean.

10/10

Exceptional

05 Mar 2018

Verified traveler

It's the staff that makes this hotel special

Arriving before Lunar New Year, we were welcomed by Jack and Ming Su (I'm sorry I forgot your Vietnamese names! ) They both immediately began to get us dinner reservations at various spots. Throughout our 4-day stay, they both always greeted us with courtesy, professionalism and friendliness. They were aware of our itinerary and our restaurant bookings, and made various suggestions for our visit.

The location of the hotel is right in the old town, near the St. Joseph Cathedral, with lots of restaurants, eateries and cafes around.

Our room was a the 'suite room' and it was exactly as depicted on the website. Spacious, clean and well-equipped, we found it restful and well designed for the traveler.

There is a rooftop bar which provided a good respite from the busyness of the streets. The bartender there is always helpful and cheerful too!

But most of all it was Jack and Ming Su that made the Chi Hotel just a notch above a great hotel. The sense of being welcomed and taken care made our stay wonderful.

10/10

Exceptional

31 Jan 2018

Hau

Good location within the Old Quarter

Excellent service from every staff. Room was clean and modern enough, with everything we need. Would definitely stay again.

10/10

Exceptional

28 Jan 2018

Rebecca

Great hotel at great price!

Staff was extremely friendly - the reception staff was particularly helpful, attentive and knew Hanoi very well as they recommended some really great restaurants!

Located at the heart of the old quarter, in the midst of some really beautiful cafes and right beside the cathedral. A safe area to stroll around in the morning and night.

8/10

Excellent

22 Jan 2018

Minh anh

Nice hotel in Hanoi

This is not a first time I stayed at the Chi boutique hotel . The location is one of the best in Hanoi . The stafff are nice . Many nice foods and cafe around this area . The Chi boutique hotel always on my 1st list .

Family

6/10

Pleasant

01 Jan 2018

Weng Kay

Great Location & Decor

Great service at reception by staff who speak good English. They even surprised check-in guests with a little bag of gingerbread men as it was Christmas Eve. They were also quick to warn of possible construction noise due to renovation works next door. Unfortunately this was the only hotel I did not manage to check in early during my 2 week trip in Vietnam.

Location wise, this is very central to places to go. It is near to the landmark cathedral and also close to streets where you can find food and cafes.

Breakfast quality was more than satisfactory as it was run by a dim sum restaurant kitchen though the spread was limited.

Main dissatisfaction is that rooms do not come with windows and feels a little claustrophobic. Otherwise it is fairly comfortable. I have a tendency to take photos of the hotel rooms I stay but this one is quite small so no urge to take any.

Family

8/10

Excellent

09 Dec 2017

GABRIELE

chi hotel

I spent 4 nights in Chi hotel; nice location, nice room, no any complain except the service during check out; they want charge me some beer that actually I never drink; anyway the inconvinient has been solved immediately;

8/10

Excellent

07 Dec 2017

Tiak-Peow

Location was excellent as it is in the centre of the old quarters. Noisy at times due to the construction nearby.

8/10

Excellent

30 Nov 2017

Sim

I guess they do not change the bedsheet but i am not too sure.
Mr Viet the bellboy have helpful n friendly personality

8/10

Excellent

28 Nov 2017

JL

wonderful staff, very helpful and friendly especially Kenny and Tom. Good location too. Overall satisfying experience at the Chi.

10/10

Exceptional

25 Nov 2017

robert

Totally impressed !

A wonderful local hotel , in a great location in the French Quarter . The room and bathroom was very clean . The buffet breakfast at US$8 per person was one with great value . Staff was exceptionally friendly and helpful . Why pay double at an international hotel ?

10/10

Exceptional

29 Oct 2017

Nuno M

Amazing location , friendly and attentive staff. Very good breakfast.

Family

10/10

Exceptional

16 Oct 2017

Verified traveler

Close to Hoan Kiem Lake and heart of Hanoi/Old Quarter, but near enough to walk to other main areas of interest. While street traffic is condensed in the Old Quarter, The Chi has enough areas for \"refuge\" from the bustle just outside the door. The staff is wonderful, and the hotel facility very new and elegant for its small footprint. It's exactly where I would want a hotel to be, to experience \"being\" in Hanoi.

Being close enough to Hoan Kiem Lake to observe early morning activities (Tai Chi, badminton, families walking around the lake) was important, and that the streets around the lake are closed to vehicles on Friday evenings 7pm to midnight was a bonus - providing grea access to the Friday/Saturday night market.

Partner

10/10

Exceptional

07 Oct 2017

Verified traveler

Amazing hotel with great location!

The staff is amazing here. They are willing to do anything to make our stay comfortable and convenient. The room was spacious. We love the rainfall shower heads. The location is very convenient and was near a lot of good restaurants within walking distance. We would definitely stay here again if we come back to Hanoi. Highly recommend!

Family

10/10

Exceptional

19 Sep 2017

james

Fantastic stay

Would highly recommend this hotel. Staff are so friendly helpful and full of advise on Hanoi. The room was very clean and spacious couldn't fault it.

10/10

Exceptional

22 Jul 2017

kim

awesome!

The hote is conveniently located in old town! The staff is wonderful! They were extremely helpful and kind!! Rooms are clean and nice!

10/10

Exceptional

21 Apr 2017

richard

Comfy bed & great location

Great location. Friendly staff, very comfortable bed. Only issue is there was no window in the room. But the Lo's caution is really good, and the price is great.

Partner