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Meritel Hanoi
Hanoi and North · Vietnam
153 Hang Bong, Hoan Kiem DistrictView location
9.8/10Excellent718 Reviews
Cleanliness9.8/10 9.8
Service9.8/10 9.8
Comfort9.8/10 9.8
Condition9.8/10 9.8
Amenities9.6/10 9.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Meritel Hanoi
A stay at Meritel Hanoi places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This luxury hotel is 0. 5 mi (0. 9 km) from Hanoi Old Town Night Market and 0. 9 mi (1.
4 km) from Ho Chi Minh Mausoleum. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a sauna.
Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Enjoy a meal at May Tre Dan Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar.
Show less
Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Make yourself at home in one of the 64 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your memory foam bed comes with Frette Italian sheets.
Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
A stay at Meritel Hanoi places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This luxury hotel is 0.5 mi (0.9 km) from Hanoi Old Town Night Market and 1.3 mi (2.1 km) from Hanoi Opera House.
Make yourself at home in one of the 64 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your memory foam bed comes with Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
11:30 AM
Hotel policies
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Optional fees
- Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
- Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
- Nearby parking fee: VND 250000 per day (164 ft away)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 1000000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Vietnamese
English
Nearby attractions
Hang Da Market
0.2 km / 0.1 mi
Food Street Tong Duy Tan
0.3 km / 0.2 mi
Train Street
0.3 km / 0.2 mi
Vietnam National Tuong Theatre
0.3 km / 0.2 mi
Hang Gai Street
0.5 km / 0.3 mi
Hoa Lo Prison Museum
0.6 km / 0.4 mi
St. Joseph's Cathedral of Hanoi
0.7 km / 0.4 mi
Embassy of Cuba
0.7 km / 0.5 mi
Dong Kinh Nghia Thuc Square
0.7 km / 0.5 mi
Hoan Kiem Lake Weekend Walking Street
0.8 km / 0.5 mi
Hoan Kiem Lake
0.8 km / 0.5 mi
Hanoi Old Town Night Market
0.9 km / 0.5 mi
Ha Noi Gallery
0.9 km / 0.5 mi
Hanoi War Museum
0.9 km / 0.5 mi
Goethe-Institut Hanoi
0.9 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 64
- hotel
- Wheelchair-accessible
- Wired Internet
- Wi-fi
- Laundry service
- Multilingual staff
- Bellboy service
- Lift access
- Newspaper stand
- Shop
- Garden
Show 10 more facilities & services
- Terrace
- Banquet hall
- TV lounge
- Sauna
- Steam bath
- Spa treatments
- Hairdressing salon
- Breakfast
- Snacks
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room EXECUTIVERoom • EXECUTIVEROO.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeritel Hanoi
Room EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeritel Hanoi
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE INNER-DELUXEDOUBLE • INNER-DELUXEDBL.DX-IN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER-DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeritel Hanoi
DOUBLE INNER-DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER-DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-IN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeritel Hanoi
DOUBLE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin ROOM WITHOUT WINDOWDouble or Twin • ROOM WITHOUT WINDOWDBT.NW
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- ROOM WITHOUT WINDOW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeritel Hanoi
Double or Twin ROOM WITHOUT WINDOW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- ROOM WITHOUT WINDOW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.NW
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeritel Hanoi
Double or Twin SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GRANDDOUBLE • GRANDDBL.GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeritel Hanoi
DOUBLE GRAND
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeritel Hanoi
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeritel Hanoi
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeritel Hanoi
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeritel Hanoi
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeritel Hanoi
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH TERRACEDOUBLE • WITH TERRACEDBL.TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeritel Hanoi
DOUBLE WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.TR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CONNECTING ROOMSUITE • CONNECTING ROOMSUI.CM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeritel Hanoi
SUITE CONNECTING ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Meritel Hanoi
100
reviews shown
Gavin
Was a great stay. Bit of noise in the mornings from renovations but besides this all was good.
Renee
Hotel staff was very helpful. Checked in daily to see if we needed anything. Hotel was good location in busy Old Quarter. Very clean and comfortable stay. breakfast as great.
Highly recommend.
Highly recommend.
Faouzi
L’hôtel est situé dans le vieux quartier proche de tout. Il est d’une propreté incroyable , le personnel est très attentionné. Je le recommande fortement
ross
Very good and great staff
Zahra
Excellent hotel and staff.
Zahra
Excellent hotel and excellent staff and breakfast
Zahra
Excellent hotel and excellent staff!
Mitava
Had a wonderful stay! Very centrally located, affordable, and really kind staff. Everyone was so welcoming and helpful, especially Mike who helped us a lot during our trip. Thank you!
Gregory
Check-in by Ahn was comprehensive. Hotel location was excellent 5 mins to train St and eateries. Easy walk to other attractions of a Grab. Ahn also arranged a Halong Bay trip and room upgrade on the boat. Checkout was easy and Ami could not do enough. Would defiystayvat the Mertel again. Note there are some rooms with internal windows only, best to pay a bit more and an external windows only.
JAI
Good location and very kind staffs.
Mathieu
Excellent hôtel well located very clean excellent breakfast for 300 dong
Carsten
great location and
Amanda
Reception was so helpful!
Jin Jong
Staff is super friendly and attentive. Ahn helped us at check-in giving us a lot tips to explore Hanoi. She kept following up with us through WhatsApp every day making sure we were having a comfortable stay. Facilities are clean and would recommend getting breakfast here. They also let us store our luggage for 3 days after checking out - wanted to travel light to Yen Tu.
Jeffrey
Very helpful and friendly staff
Victoria
Beautiful oasis in the middle of bustling old town where you could rest after a busy day exploring Hanoi, enjoy good food and relaxing spa services. The staff is very attentive and takes care of all your needs promptly. You are greeted with a welcome tea with tropical delicacies upon arrival where a staff member introduces you to the hotel, and helps plan and arrange your stay.
Yumi
Amazing stay for 6 of us
Yumi
Perfect!
RODRIGO
Buena ubicación buen restaurant y servicio tops
Daphne
This was a wonderful place to stay! The staff were all incredibly friendly and helpful. Ami was amazing, helping us with all kinds of things. She was invaluable to us. We had a delicious dinner at the restaurant, food was very good. We would definitely stay here again.
Eusung
Lovely service and staff
alejandro
Great location, great staff, beautiful decorations.
Bernice
The service is amazing! The whole staff is so attentive and so helpful! We enjoyed our stay highly!
Melinda
Location was good
Sharian
Great location, great property. The bed was comfy, whole hotel and room were very clean, the room got very cold using the air conditioning (just how I like), and the staff was very accomodating.
Clifford
The staff was very well trained, very attentive and professional.
Roma
Had an excellent stay! The staff were incredibly kind, helpful, and accommodating throughout our visit. They were always happy to assist with any requests and provided great advice on travel and local recommendations.
The rooms were very comfortable and, given how hot Hanoi was during our trip, we really appreciated how cool and comfortable they stayed. The food at the hotel was also delicious, and the breakfast had a great variety and was excellent every morning. Especially the coffee!!
The location is very central, making it easy to get around and explore the city. Overall, it was a perfect stay, and I would definitely recommend this hotel to anyone visiting Hanoi.
The rooms were very comfortable and, given how hot Hanoi was during our trip, we really appreciated how cool and comfortable they stayed. The food at the hotel was also delicious, and the breakfast had a great variety and was excellent every morning. Especially the coffee!!
The location is very central, making it easy to get around and explore the city. Overall, it was a perfect stay, and I would definitely recommend this hotel to anyone visiting Hanoi.
Justin
My wife and I enjoyed our honeymoon here and have nothing, but high praise for this hotel. Right away we were greeted by Ryan and team. They presented us with some tea and fruits!
During our stay, the room was comfortable and an elevated experience. We got to enjoy the pool and gym inside.
Location is within a mile of all of our needs and it was away from the louder parts of the city.
Side note: Ryan took great care of us during our stay and provided recommendations to local coffee shops and amazing bun rieu in the city! He was extremely friendly and provided A+ hospitality.
Would recommend to all other travelers!
During our stay, the room was comfortable and an elevated experience. We got to enjoy the pool and gym inside.
Location is within a mile of all of our needs and it was away from the louder parts of the city.
Side note: Ryan took great care of us during our stay and provided recommendations to local coffee shops and amazing bun rieu in the city! He was extremely friendly and provided A+ hospitality.
Would recommend to all other travelers!
Na-Ree
Wonderful stay! Great food for breakfast and the staff was very helpful with questions about tourism, restaurants, and shopping.
John
Ann from the front desk was absolutely amazing. She coordinated our activities and a car service to Sapa. She also helped us order food after room service had closed. She even paid for the delivery and allowed me to pay her in the morning. I cannot express how much I appreciated her wonderful service. I will return because of her dedication to taking care of her guests. 10 stars!!!!!!
Hotel is very well cared for. It’s vintage and super clean
Hotel is very well cared for. It’s vintage and super clean
Daniel
Great visit, wonderful staff, accessible location.
Neil
Such an amazing hotel. The staff are next level and nothing is too much trouble. Short walk to train street and night market. Will be back and definitely recommend
Duncan
Very enjoyable stay, beautiful rooms extremely pleasant & helpful staff.
We will be back
We will be back
Racquel
Great location and food and staff wonderful.
Mark
Staff, as almost always in Vietnam is exceptionally friendly and attentive.
Gary
Lovely hotel, very personal and the staff were super helpful.
Gary
Breakfast was very good . Room comfortable and clean. Would be good if the bar and restaurant were open in the evening.
Diana
Location is ideal; easy walkable area. Staff goes out of their way to make you feel like you are a welcomed family member. They were very helpful with suggestions on places to eat and see. I also booked a tour through the hotel which was wonderful. I highly recommend the hotel.
Caroline
Lovely hotel, staff, rooms and location. Good value. Ask for a room at the front!
Quan
Excellent service from staff. Restaurant has delicious food.
Farhan
Clean room & hotel, greaf location, everything is close by, super helpful staff!
Braden
Clean room, staff was super helpful and friendly and gave good recommendations
selcuk
Everything was fine overall, except there was construction noise at night behind the hotel. The staff kindly upgraded us to a quieter, superior room. Make sure to request a room that does not face the construction area.
Anthony
Good place stay. Just be aware of the 5% fee for credit cards.
Tosin
Will was so amazing! I’ll be recommending Meritel because of him.
Michelle
Staff were exceptional here. Everyone was incredibly helpful however Laura in particular was so attentive and thoughtful. She checked in on us daily and was always prepared with recommendations during our stay. Room and amenities were great too - highly recommend Meritel Hanoi. We will definitely be back :)
Amber
Staff were super friendly and helpful
dominique
Excellent service de Ami
Marco
Amazing location!
Deepa
Good breakfast and good service overall
Paul
Breakfast a little limited
Steven
Very nice hotel. But what made it amazing was the staff. They are so nice there. I recommended we will come back if we ever come back tonight
Victor Aixuan
spotless room, kind staff, good location
Susan
Absolutely wonderful. I stayed twice, on the beginning of my trip and when I returned to fly back to the US. The staff was amazing A special thanks to Ami who helped with check in and out both times and a very special thank you to Jelly who assisted on the concierge desk with many recommendations. I’m returning to the hotel March 2027. Thanks to all, especially Jelly!
Boris
The staff is always attentive and very kind. The spa is amazing!! It's a hotel I would definitely return!
Chris
After 5 different hotels in Vietnam this was overall the best experience and stay we have. 5 star
Nicholas
Beautiful room, great location.
Andrew
Pool seating was tiny, only seating about 10 people. Air conditioning never got the room below 21 degrees
Angelica
Perfect everyone was wonderful
Thaddeus
Great service by the staff, really outstanding.
There was one night where a friend and I were at a lost for where to go for dinner and it was running late. One of the staff members helped us quickly call up a place and got us a table! Saved our night, and the food was delicious!
There was one night where a friend and I were at a lost for where to go for dinner and it was running late. One of the staff members helped us quickly call up a place and got us a table! Saved our night, and the food was delicious!
Karina
4* Hotel at most
Steven
Very comfortable hotel, staff are very friendly and always eager to please, great Air Con system, nice pool and roof top bar, breakfast was just ok, I’ve seen better offerings. little limited selections compared with other like style hotels.
Jennifer
We thoroughly enjoyed our stay at the Meritel. Location couldn’t have been better. The entire team at the property is very attentive and helpful with local recommendations. We ate at the restaurant once and the food was delicious. We also had spa treatments done and were very pleased. I highly recommend considering when in Hanoi.
Ryan
Great location, boutique hotel vibes, near to all the main tourist areas, but also not in a very noisy areas considering it's the Old Quarter. Staff were very friendly and helpful.
luis
amazing and super location, right in the heart of old quarters Hanoi.
limited windows but everything else make it up.
Staff , Katie, go way beyond their expected services to help.
it was great
limited windows but everything else make it up.
Staff , Katie, go way beyond their expected services to help.
it was great
Inder Mohan
Excellent location. Convenient and safe. Lots of activity around.
Bruna
great hotel, great location
Theodore
Amazing hotel, attentive and caring staff and wonderful rooms and amenities. Highly recommend this hotel and will stay again next time we are in Hanoi.
john antonio
Staff were excellent, especially Paul
Went above and beyond to help us with our short but sweet stay in Hanoi
Went above and beyond to help us with our short but sweet stay in Hanoi
David
Really lovely staff who cannot do enough for you, lovely rooms in a great location. Great breakfast, well definitely stay again.
Gary
Staff suoer
Tom
We had great time for the second time there the staff are truly amazing and accommodating. Especially katty and Alex .
Katie
Attentive staff, clean rooms, well maintained common spaces!
Gary
Superior service.
WhatsApp concierge a nice touch.
Nice room.
Good breakfast.
WhatsApp concierge a nice touch.
Nice room.
Good breakfast.
Cheryl
Beautiful place
Staci
Very courteous, professional, and helpful staff. Beautiful hotel and clean rooms. Would recommend!
Carminia
Excellent stay, great customer service, amazing breakfast! All walkable to must see places. You won’t be disappointed, our concierge Jelly was very accommodating she gave us the red carpet treatment.
Tom
The state of this hotel was amazing. The stuff are super nice and attentive. I will recommend this hotel to any person to come to Hanoi.
David
Great
Sheryl
The room was wonderful. The staff was especially helpful and kind. It’s in a great location. And it had the best breakfast buffet I’ve ever had. If you’re going to stay in Hanoi you should definitely stay here.
Lam
Great service and very friendly
Monisha
Fantastic stay, staff were friendly, helpful, polite and so attentive to our needs! Clean, modern and beautiful hotel - would definately stay again!
Jeff
We stayed for three nights and had a very good experience with great hospitality.
The hotel is a beautiful boutique property located in the Old Quarter. Although it sits on a very busy street, the interior of the hotel is surprisingly quiet and comfortable.
The staff were consistently friendly and helpful whenever we needed assistance. In particular, Derick stood out — he genuinely tried his best to accommodate our needs. As it was quite cold during our stay, he arranged a portable heater for us. When we noticed some noise coming from the gym on the 9th floor, Derick promptly helped us move to a quieter room, which we really appreciated.
The rooms are pretty and well-maintained, with sufficient amenities.
Some minor downside to me were that
there is no bathtub and no disposable slippers provided, which may be something to note for some guests.
The Vietnamese restaurant on the ground floor was also very good. The staff served us with enthusiasm and passion, making our dining experience enjoyable.
Overall, a pleasant stay with attentive service in a great location.
The hotel is a beautiful boutique property located in the Old Quarter. Although it sits on a very busy street, the interior of the hotel is surprisingly quiet and comfortable.
The staff were consistently friendly and helpful whenever we needed assistance. In particular, Derick stood out — he genuinely tried his best to accommodate our needs. As it was quite cold during our stay, he arranged a portable heater for us. When we noticed some noise coming from the gym on the 9th floor, Derick promptly helped us move to a quieter room, which we really appreciated.
The rooms are pretty and well-maintained, with sufficient amenities.
Some minor downside to me were that
there is no bathtub and no disposable slippers provided, which may be something to note for some guests.
The Vietnamese restaurant on the ground floor was also very good. The staff served us with enthusiasm and passion, making our dining experience enjoyable.
Overall, a pleasant stay with attentive service in a great location.
Aida
Excellent
Kathleen
The staff were very friendly and helpful, the room was clean with great amenities.
The breakfast was superb and the on-sight facilities, specifically the gym was really great.
The breakfast was superb and the on-sight facilities, specifically the gym was really great.
Patrick
Excellent service all around
Adrian
Good size and clean room, staff were great and hotel location was very good to visit the Old Quarter.
Kathy
Excellent customer service!
Michael
Super boutique hotel. Although dated, it was clean and well maintained. Great location.
Definitely a great value.
Definitely a great value.
Bea Angel Blanche
Would recommend this hotel, Jelly was very helpful through out our stay and made sure we are well taken care of and arranged everything for us! Also she recommended some spots for us to try as a local, we love her!! The hotel is very affordable and also close on everything!! Would definitely stay here again when we come back!
Alicia-Victoria
Truly an exceptional hotel with an unbelievably attentive, caring, and genuinely kind staff! I highly recommend this hotel and will definitely be coming back!!
Clean and comfortable rooms, amazing service!
Clean and comfortable rooms, amazing service!
sharon
All are great
Lysa
Clean, wonderful staff amazing location highly recommend! Mike was especially helpful!
Mark
Excellent location and friendly staff make this a great place to stay in Hanoi. We had four nights and thoroughly enjoyed our visit. We were especially impressed with the personal care and attention provided by Katy from reception. She was very helpful throughout the trip. The food and cocktails were all better than we expected . Would definitely recommend this hotel in Hanoi.
Aaron
Staff here are amazing and super helpful. Room was clean and spacious. We would highly recommend this hotel.
Jacqueline
Great hotel with an excellent restaurant and gym!
Irfan
Yes. Everything was awesome
Martina
Loved our stay
Lisa
The hotel has a great location in the Old Quarter, very walkable to many restaurants and sites.
Location & surroundings
Meritel Hanoi
153 Hang Bong, Hoan Kiem District, Hanoi, Vietnam
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Meritel Hanoi
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