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Soft Pillow Hostel - Adults Only

Hanoi and North · Vietnam

9 Tong Duy Tan, Hang Bong, Hoan kiemView location

6.4/10Good33 Reviews
Cleanliness6.0/106.0
Service7.4/107.4
Comfort6.8/106.8
Condition6.0/106.0
Neighborhood8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Soft Pillow Hostel - Adults Only

With a stay at Soft Pillow Hostel - Adults Only in Hanoi (Hoan Kiem), you'll be within a 5-minute drive of Hanoi Opera House and Train Street. This hostel is 0. 6 mi (0. 9 km) from St. Joseph's Cathedral and 0. 7 mi (1.

1 km) from Imperial Citadel of Thang Long. Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours). Enjoy a satisfying meal at Aroi Desert Cafe serving guests of Soft Pillow Hostel - Adults Only. Quench your thirst with your favorite drink at the bar/lounge.

Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include complimentary bottled water, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Soft Pillow Hostel - Adults Only in Hanoi, you'll be within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This hostel is 0.7 mi (1.1 km) from Hanoi Old Town Night Market and 1.2 mi (1.9 km) from Hanoi Opera House.

Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include complimentary bottled water, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Concierge
Laundry
Entertainment

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Minimum guest age is 16 Caters to adults only Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Guests under 16 years old are not permitted at this adults-only property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: VND 350000 per vehicle

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Food Street Tong Duy Tan 0.1 km / 0.1 mi
Train Street 0.2 km / 0.1 mi
Hang Da Market 0.4 km / 0.3 mi
Vietnam National Tuong Theatre 0.5 km / 0.3 mi
Hoa Lo Prison Museum 0.5 km / 0.3 mi
Hanoi War Museum 0.6 km / 0.4 mi
Flag Tower of Hanoi 0.6 km / 0.4 mi
Vietnam Military History Museum 0.7 km / 0.4 mi
Embassy of Cuba 0.7 km / 0.4 mi
Goethe-Institut Hanoi 0.7 km / 0.4 mi
Embassy of China 0.7 km / 0.5 mi
Hang Gai Street 0.8 km / 0.5 mi
Center International Trade Fair Hanoi I.C.E 0.8 km / 0.5 mi
St. Joseph's Cathedral of Hanoi 0.9 km / 0.6 mi
Imperial Citadel of Thang Long 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Garden
  • Terrace
  • Luggage room
  • Clothes dryer
  • Bar
Show 1 more facilities & services
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room CITY VIEW TWO BEDSRoom • CITY VIEW TWO BEDSROO.2B-CV

    Photos are not available for this room type.

    Soft Pillow Hostel - Adults Only

    Room CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory CITY VIEW TWO BEDSBed in dormitory • CITY VIEW TWO BEDSBED.2B-CV

    Photos are not available for this room type.

    Soft Pillow Hostel - Adults Only

    Bed in dormitory CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Soft Pillow Hostel - Adults Only

6.4
Good
33 Reviews
Cleanliness
6.0 /10
Service
7.4 /10
Comfort
6.8 /10
Condition
6.0 /10
Neighborhood
8.4 /10
20 reviews shown
6/10
Pleasant
16 Aug 2018
Swe
Toilets and showers are not clean.
8/10
Excellent
07 May 2018
Verified traveler
The street that it the hostel is on does not have any cars but only motorcycles. Needed to walk out to a bigger road for us to get a car ride
4/10
Poor
14 Apr 2018
Verified traveler

Cleanliness

Should improve the hotel cleanliness!! Not very clean
6/10
Pleasant
22 Mar 2018
Verified traveler

Bed bug outbreak I was lucky to not be part of

The beds were very comfy, the place was 'good enough' for my minimalistic travel type. The breakfast is amazing and fresh.. but meny meny people complained about bed bugs.. and not much seemed to be done about it. I was going to stay again and canceled cuz I can't risk Bed Bugs. Unfortunate..
4/10
Poor
11 Mar 2018
Verified traveler

Hostel that close to train station

Highlight: Close to Hanoi train station.

Downlight: Cleanliness of hostel need to be improved. Air-conditioning in the 4-bed dorm was not functioning, stained bedsheets, dorm was not cleaned properly as well.
6/10
Pleasant
03 Jan 2018
Jose

DRMelo recommends more house keeping staff

The staff was very kind and helpful. the breakfast was tasty but the hostel cleanliness needs improvement. It's tough to keep hostels perfectly clean but they need to get a designated house keeping crew. Even for the price i was a little disappointed with the lack of cleanliness. I think was they get an actual house keeping crew this hostel will be nice.
8/10
Excellent
01 Jan 2018
Verified traveler
Great stay, nice beds, enjoyed the four room dorms. Definitely quiet during the night time as well.
Partner
4/10
Poor
20 Dec 2017
Maxdamage

Suddenly no free beer, okay but...

Why did I leave low score for staff. Well, I booked 4 nights in hostel under rules and terms of one free beer from 18to19h. Suddenly after 2nd day of staying, no free beer policy. I was okay but since I booked under old policy I suppose it would be far to give me free beer until my booking is completed. I was arguing with manager about that, and finally after arguing I got one. Very disappointed about that, you cannot have that kind of customer service. Also, 3rd day, they mooved me into another room. It's not only me they where mooving, it's so annoying thing, especially if you prefer to lower or upper bed bunk. Breakfast is nice, beds are comfy, private curtains big plus. Overall, don't expect anything else good
10/10
Exceptional
24 Nov 2017
Benjamin

Zimi owes me beers ;)

one of the best hostels i have every stayed at. quiet dorms and great area to chill out
10/10
Exceptional
06 Oct 2017
Karmin

excellent service

Nice place to stay in Hanoi. Especially the lady of the reception with short hair is great. Owner Jimmy is nice as well. He organises free cookingclasses (springrolls)free beer, where you can easily make contact with other backpackers. Clean towels, free drinking water, good breakfast
4/10
Poor
11 Jun 2018
Yoshitaka

日本にいる感覚を海外流にジャパナイズ

クレジットカードによる支払いが完了しているにもかかわらず、デポジットを要求された(600000ドン)。また、チェックアウト時に返金を要求すると、筆者の顔を見ながら1/10の60000ドンを渡そうとして来た。眼鏡をかけたひ弱そうな兄ちゃんだったが、こいつはやりなれている。この宿のみならずベトナム全体に言えることだが、つり銭をちょろまかしてくる。宿の件は、確信犯である。
夜中の便であるため、ホテルをチェックアウトし、荷物預かり兼シャワーを浴びるために予約。Googlemapがあれば確実に宿に着けるだろう。
1階はカフェで、飲み物を提供している(有料)。受付は4階。利用時、エレベーター故障かなんかで使えず。午後2時からのチェックインで、若干早めに部屋にあげてもらった。シャワールーム、トイレと各階3ヶ所ずつで、適当にコンクリートで固められた壁製の、趣のある造り。シャワールームは狭く、荷物はかなり高い位置に据えられた棚に置ける。アリんこや、その他生物がそのシャワールームの壁を歩いているが、気にせず浴びるが、照明が暗い。
安いから仕方ない。きれいなとこに行きたいならば、それなりに費用拠出は避けられない。ちなみに、宿の前にある店はすべて不味い。酸っぱい高菜のコムザン(COM RANG、焼飯)は日本でも食べたことはない。
以下、余談だが・・・
運悪く、外人相手にやりなれた宿の担当者に出くわしただけかもしれないが、ノイバイ空港でも、ドル→VNDに両替する際、100ドル少ない金額を寄越してきた。しかも、ジェットスター関空→ハノイの夜中着で、疲れてるからいくら両替されたかわからんだろう、という意図があったと勘ぐる他ない。というのは、10日間の滞在でしょっちゅう出くわしたので、ちょろまかしてくる奴は多い・・・気がする。また、それがおもしろい。日本を俯瞰できるネタになった。また、行きます。
4/10
Poor
04 Jun 2018
Verified traveler

Beskidt og rodet, men billigt og god beliggenhed

Hvis man virkelig vil spare penge, er det et ok valg, men hotellet er meget beskidt og rodet. Toilet og bad er klamt og bliver ikke gjort rent særlig ofte. Personalet virker ligeglad og irriterede. Eneste plus er morgenmad, god beliggenhed og god pris.
2/10
Poor
28 May 2018
none

mo say

before this hostel good. bit.now this hostel is very dirty. i think good point nothing.
6/10
Pleasant
17 Apr 2018
Verified traveler

セキュリティーが甘いが朝食は美味しい。

良かった点は、朝食込みで朝のパインミーと玉子焼とサラダに飲み物が美味しいことと、ベッドが足を伸ばせて寝ることができたこと、チェックアウトの後でも荷物を預かってもらえたこと。良くない点は、セキュリティーロッカーの鍵が無く、貴重品の保管に不安を感じたこと、Wi-Fiスポット無料とあったのにWi-Fiスポットが無いと言われたこと。利用を検討されるかたは念の為、simカードまたはポケットWi-Fiを用意された方が無難と感じたことです。あと、ドミトリールームの鍵のデジポットの説明文が掲載されていれば良かったと思います。シャワーは普通にお湯が出て、使えました。
2/10
Poor
10 Apr 2018
Verified traveler

非常差的住宿

環境髒亂 有床蟲 第一天半夜抵達住宿原本訂8人房結果每張床都有人了所以被換到四人房,剛躺沒多久就覺得很癢 打開燈看 發現好幾隻床蟲 你可以清楚有很多床蟲 反應之後又被換到另一間四人房 這是我第一次住到那麼恐怖的HOSTEL 廁所環境也很髒 非常糟糕住宿經驗
2/10
Poor
17 Mar 2018
Verified traveler
침대 눅눅함. 전에 사용하던 사람 흔적이 다 남아있는 듯... 청소도 제대로 안하고 이불만 펴서 다음 사람 받는 듯 싶어요. 화장실은 무슨 호아로 수용소 화장실 이용하는 줄 알았어요 ㅠㅠ 짐 엄청 무거웠는데 올라갈때만 2층 엘리베이터 이용해야하고 내려올때는 엘리베이터 이용도 못했습니다. 그래도 가격이 이 가격이니까 이해는 하는데 청소만 좀 잘 되어있었으면..
Family
10/10
Exceptional
03 Feb 2018
Verified traveler

그래도 괜찮은 게스트하우스

다 좋았어요 직원도 친절하고 샤워시설은 좀 별로였는데 침실은 깨끗하고 밑에 카페도 있어서 좋았습니다 근처에 사진많이 찍는 철도도 있어서 좋았네요
6/10
Pleasant
24 Jan 2018
Verified traveler

...

I've stayed at 4th floor for 2 days.
There is elevator but only can ride to upstairs.

The shower room is so stinky and disgusting. And in front of the shower room, it's so messy. Looks no one cares ans cleans it.
8/10
Excellent
23 Jan 2018
Verified traveler
The staffs was very nice and helpful. The bathroom is comfortably for all guest. But the noise from the street are annoying sometimes.
6/10
Pleasant
18 Jan 2018
Verified traveler
girl staff good , but .........................................

Location & surroundings

Soft Pillow Hostel - Adults Only
9 Tong Duy Tan, Hang Bong, Hoan kiem, Hanoi, Vietnam

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Soft Pillow Hostel - Adults Only

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