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Hanoi Lotus Boutique Hotel
Hanoi and North · Vietnam
2 Hoi Vu Street Old Quarter Hoan KiemView location
9.4/10Excellent455 Reviews
Cleanliness9.6/10 9.6
Service9.8/10 9.8
Comfort9.4/10 9.4
Condition9.0/10 9.0
Amenities9.4/10 9.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hanoi Lotus Boutique Hotel
A stay at Hanoi Lotus Boutique Hotel places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and Hoa Lo Prison Museum. This hotel is 0. 6 mi (0. 9 km) from Thang Long Water Puppet Theatre and 0. 4 mi (0.
6 km) from St. Joseph's Cathedral. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service. Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service.
Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Make yourself at home in one of the 27 air-conditioned rooms featuring fireplaces and LCD televisions. Your memory foam bed comes with premium bedding.
Show less
Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
A stay at Hanoi Lotus Boutique Hotel places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi.
This hotel is 0.5 mi (0.8 km) from Hanoi Old Town Night Market and 1 mi (1.6 km) from Ho Chi Minh Mausoleum. Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and LCD televisions. Your memory foam bed comes with premium bedding.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
16
Hotel policies
Car required
Private host property
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: USD 50
We have included all charges provided to us by the property.
-
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is required for transportation to and from this property.
- Contactless check-out is available.
-
Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property's breakfast is served at a nearby hotel, located 130 meters away.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
16
-
Optional fees
- Airport shuttle fee: USD 18.00 per vehicle (one-way, maximum occupancy 2)
- Valet parking fee: USD 50 per day (in/out privileges)
- Early check-in fee: USD 15 (subject to availability)
- Late check-in fee: USD 15
- Late check-out fee: USD 20 (subject to availability)
- Rollaway bed fee: USD 15.0 per night
- Hosted evening meal: USD 70
- Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Vietnamese
English
Nearby attractions
Hang Da Market
0.1 km / 0.1 mi
Vietnam National Tuong Theatre
0.3 km / 0.2 mi
Food Street Tong Duy Tan
0.4 km / 0.2 mi
Hoa Lo Prison Museum
0.5 km / 0.3 mi
Train Street
0.5 km / 0.3 mi
Hang Gai Street
0.5 km / 0.3 mi
Central Maternity Hospital
0.6 km / 0.3 mi
Embassy of Cuba
0.6 km / 0.4 mi
St. Joseph's Cathedral of Hanoi
0.6 km / 0.4 mi
Dong Kinh Nghia Thuc Square
0.7 km / 0.4 mi
Hoan Kiem Lake Weekend Walking Street
0.7 km / 0.5 mi
Center International Trade Fair Hanoi I.C.E
0.8 km / 0.5 mi
Hoan Kiem Lake
0.8 km / 0.5 mi
Hanoi Old Town Night Market
0.8 km / 0.5 mi
Ha Noi Gallery
0.8 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 45
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Airport Shuttle
- Room serviceExtra charge
- Laundry service
Show 19 more facilities & services
- Bicycle hire serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- FireplaceExtra charge
- Hotel safe
- Currency exchange facilitiesExtra charge
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Library
- Towels and bed linenExtra charge
- BarExtra charge
- Smoking areaExtra charge
- TV lounge
- SaunaExtra charge
- MassageExtra charge
- FitnessExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHanoi Lotus Boutique Hotel
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CONNECTING ROOMQUADRUPLE • CONNECTING ROOMQUA.CM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHanoi Lotus Boutique Hotel
QUADRUPLE CONNECTING ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CITY VIEW QUEEN BEDSUITE • CITY VIEW QUEEN BEDSUI.CV-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHanoi Lotus Boutique Hotel
SUITE CITY VIEW QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHanoi Lotus Boutique Hotel
Double or Twin SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CITY VIEW TWO QUEEN BEDSSUITE • CITY VIEW TWO QUEEN BEDSSUI.2Q-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHanoi Lotus Boutique Hotel
SUITE CITY VIEW TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUM CITY VIEWSUITE • PREMIUM CITY VIEWSUI.CV-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHanoi Lotus Boutique Hotel
SUITE PREMIUM CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hanoi Lotus Boutique Hotel
100
reviews shown
Nicola
Excellent location and really lovely staff.
Julie
The staff and service were truly incredible. Some of the best hospitality I’ve ever experienced.
Susana
Everyone was so super friendly & kind.
Richard
Excellent hotel in great location with clean, spacious rooms. Service was fantastic from all the team especially the hotel manager who gave above & beyond support to us with a sensitive issue (not hotel related). Highly recommend.
Ginny
Lotus boutique hotel with nice and comfortable rooms. Great location. Close to lots of cafes, restaurants and main attractions. Extremely kind staff, always ready to help.
Andre
A very comfortable, and remarkably quiet oasis amongst the busy streets of the Old Quarter in Hanoi.
The staff were AMAZING, so hospitable, kind and caring.
The location was excellent with so many restaurants, spas and coffee shops within very close proximity.
The staff were AMAZING, so hospitable, kind and caring.
The location was excellent with so many restaurants, spas and coffee shops within very close proximity.
Andre
Excellent Service of its people is the main asset of this hotel. They make sure to provide the best service from arrival up to departure. They even provide bathroom facility for departure guests.
Charlotte
Location is perfect. Boutique with the staff making it the best.
Charlotte
The staff is amazing - went out of their way to go the extra mile at every possible occasion.
Charlotte
Staff at the hotel are extremely polite and helpful. Room was very clean and well equipped. We’ve stayed in a King Suite which had a lovely terrace and a massive bathroom with a shower. Highly recommended!
Charlotte
The staff are the best I’ve ever encounter. They all went above and beyond to help our group when we experienced an unexpected event. Angela were truly the best people in hospitality.
Charlotte
This was one of the best vacation experiences we have ever had. Angela and staff had exceptional service. Everyone was super friendly and attentive to all our needs. I will definitely be recommending this hotel to all our friends who want to visit Hanoi.
Charlotte
Lovely architecture. Very clean. Beautiful and comfortable room. Fantastic service. Good quality breakfast. Great quiet and warming ambience in the hotel once in from the busy streets outside. Very helpful with getting our taxi.
Graham
Staff
Anna
Awesome stay. Clean room and nice breakfast. Staff are very courteous and caring. Even got a take away breakfast for my morning flight and a parting gift. Location is great but as it is in Old Quarters, vehicle access to the door is restricted on Sundays.
Anna
Everything, the amazing staff. They are the epitome of hospitality. I want to take them all home to Australia with me.
Kenneth Michael
Great location to all major attractions s. Helpful staff and a very typical
Vietnamese hotel. I would definitely stay here again.
Vietnamese hotel. I would definitely stay here again.
harry
Nice place
salain
In the heart of Hanoi! The staff was very sweet, they gave us coffee as a present. Very welcoming and warm.
salain
The Location is excellent, and the staff very friendly and excellent service.
salain
The staff couldn’t do enough. Angela in particularly. So helpful.
salain
Location is superb. It’s at happening place. Hospitality is very good from the staff.
salain
The location is fantastic and the staff are amazing. Very helpful and so friendly. I felt very welcome and looked after the whole time I was there.
Luke
Very nice place to stay. Quite cheap and close to the beach but also has a rooftop pool overlooking the city. Thanh and Boi were very kind at the front desk and helped check us in and provided us with free bottled water. Overall, very nice place to stay. Highly recommend.
Quinney
Extremely helpful; friendly stuff. They helped us arrange the trip to Ha Long Bay, took care
for our luggage during the trip. They offer airport shuttles. Breakfast was tasty (there are
always hot meals available) and is served from early hours so you can eat before your trip.
Hotel is close to tourist center. Rooms are fine.
for our luggage during the trip. They offer airport shuttles. Breakfast was tasty (there are
always hot meals available) and is served from early hours so you can eat before your trip.
Hotel is close to tourist center. Rooms are fine.
Fredrickson
The staff was really kind, and the hotel was close to all attractions. Also, Halong bay tour that
I booked from this hotel was awesome. They also helped us with our Grab app the night of
and helped with places to eat!
I booked from this hotel was awesome. They also helped us with our Grab app the night of
and helped with places to eat!
Fredrickson
They
were easy to communicate with and I was easily able to arrange my airport pick up via email.
It was also affordable. Staff there also speak great English so no issues with communication.
Breakfast was the best but there was a great variety. Would definitely recommend this
hotel!!
were easy to communicate with and I was easily able to arrange my airport pick up via email.
It was also affordable. Staff there also speak great English so no issues with communication.
Breakfast was the best but there was a great variety. Would definitely recommend this
hotel!!
taufik
The property was clean in a great location, it was walking distance to everything I needed.
The staff were all so friendly and willing to help. They went above and beyond to make sure I
was comfortable. They were so accommodating and helped me get a sim card, book tours
and taxis and gave me lots of great recommendations for food. The tour they organised for
me was also one of the best that I have ever been to so would recommend that too!
The staff were all so friendly and willing to help. They went above and beyond to make sure I
was comfortable. They were so accommodating and helped me get a sim card, book tours
and taxis and gave me lots of great recommendations for food. The tour they organised for
me was also one of the best that I have ever been to so would recommend that too!
Maria
I travel to Hanoi almost every year, and this was my first time staying at Lotus Boutique Hotel. We stayed in a spacious Family Room, which was very comfortable and well-suited for our needs. The location is excellent—very convenient and within walking distance of Hoan Kiem Lake.
When we noticed that the refrigerator was not working properly, the staff were attentive and did their best to assist us. They were also helpful in arranging airport transfers, which made our stay more convenient.
Overall, it was a pleasant stay, and I would consider returning in the future.
When we noticed that the refrigerator was not working properly, the staff were attentive and did their best to assist us. They were also helpful in arranging airport transfers, which made our stay more convenient.
Overall, it was a pleasant stay, and I would consider returning in the future.
Maria
Fantastic customer service, i felt welcomed and relaxed soon as i stepped into the hotel by Angela, smooth check-in experience, gave me great information in ensuring i had the best stay. Room was clean and fresh, great location, breakfast was yum! The staff here really make sure you have a lovely stay, and help you out with anything you need. Always a smile and welcome, really loved it! Angela even arranged speedy airport transport for my departure. They are an excellent example of how a hotel should be! I was really impressed! :)
Jean Francois
The location is perfect for being right amongst the old town of Hanoi and close to the Hoan Kiem lake. The rooms were beautiful and the staff made our family of six feel so welcome. The travel and tour information was very helpful and we enjoyed our trip to Halong bay and Ninh Binh which the hotel arranged. Even when we arrived back and had hours to wait for our onward train journey we were given drinks, fruit and access to a bathroom for showers.
Jean Francois
Everything was great and highly recommended
Staff cant do enough for you and are so friendly and helpful
Bed is super comfy and room is clean and cosy
Great location and highly recommend
Staff cant do enough for you and are so friendly and helpful
Bed is super comfy and room is clean and cosy
Great location and highly recommend
Jean Francois
Staff members are soooo kind we will never forget them. They helped us to book ha long bay cruise, it was the best choice ever.
The Hotel is clean, beds are ok, rooms are spacious, breakfast is very good.
The Hotel is clean, beds are ok, rooms are spacious, breakfast is very good.
Ngochanh
Everything in this hotel was good for me. I loved the way i rent my own room , not sharing with my friend as the rate is reasonable. As we came from USA, one of us could sleep and the other one could not sleep, made phone call,… it may irritate the other person.
HELEN Thanh
Clean room, friendly staff, good breakfast
HELEN Thanh
Clean room, professional and friendly staff, delicious breakfast and convenient location
Romeo
Breakfast is ok
Grace
The staff were amazing. Okami went above and beyond to get my laundry done in record time. I felt really well looked after.
Linda
Location great, hotel even better, but the hotel staff is exceptional. Thank you! ❤️👋
Martin
The staff was absolutely amazing, they really made my stay. The hotel is clean and well located. Highly recommended.
Martin
We love everything about this property! Breakfast food can be improved though, i ordered Pho which is good , the Western food needs improvement. Everything else is perfect! I SUPER LOVED the service!!! They even helped me with my transportation arrangements in our whole stay!
Martin
I liked everything. It was very central and clean. We booked 2 different rooms. Especially Balcony one was perfect with a large terrace. All staff was extremely helpful starting from the best receptionist Okami. Thank you for everything. Never hesitate to stay here.
Kenneth
Excellent experience overall. Breakfast was amazing. Lots of selection from Vietnamese soup to continental food
Daman
The staff was super friendly, kind and attentive. Very nice breakfast, you could choose many options. They even prepared surprise for my husband s birthday! So very kind
Daman
This hotel is just exceptionnal, the location is just in the center of Hanoï, near the lake, the team of this hotel is soo kind, particulary Angela and Okami, all of people of the team do his best everytime to help you. The breakfast was so delicious with a large choice.
Then, it's sur we will go again at this hotel for our next trip at Hanoï !!
Then, it's sur we will go again at this hotel for our next trip at Hanoï !!
Daman
The communication before staying on WhatsApp was excellent. The staff were super friendly and helpful when we were there and the post stay comms (I left something in my room) was outstanding. Angela deserves special mention.
Martin
We loved the location of this hotel; it is right in the heart of the city, where all the action happens. The staff was friendly and gave us a wonderful guide of all the hotspots for food, festivities and nightlife. We felt well taken care of and tended to.
andrew
Location is perfect for people trying to see the city. Yet, the rooms itself are quiet enough to get some proper sleep. Amazing balance imo.
Apart from that, the reception and offered services are insanely good. They were always kind and helpful and booked trips and such spontaneously enough to the point that it wouldn't be possible for the average traveler without local connections. They always went the extra mile, super professional and kind. I admire how much they smiled, not even I managed to do that and I was on vacation!
Breakfast included western as well as local cuisine, offering a great variety and a nice atmosphere. Laundry service was great too btw, always on time and accommodating my needs.
I'd recommend this hotel to anyone, especially those travelling to the city for the first time and those not wanting to be bothered with other kinds of logistical overhead of traveling. If I went to Hanoi again I'd book the same Hotel, knowing everything is already being taken care of for me.
Apart from that, the reception and offered services are insanely good. They were always kind and helpful and booked trips and such spontaneously enough to the point that it wouldn't be possible for the average traveler without local connections. They always went the extra mile, super professional and kind. I admire how much they smiled, not even I managed to do that and I was on vacation!
Breakfast included western as well as local cuisine, offering a great variety and a nice atmosphere. Laundry service was great too btw, always on time and accommodating my needs.
I'd recommend this hotel to anyone, especially those travelling to the city for the first time and those not wanting to be bothered with other kinds of logistical overhead of traveling. If I went to Hanoi again I'd book the same Hotel, knowing everything is already being taken care of for me.
Thomas
Hanoi Lotus is an excellent hotel. I stayed for 4 nights in a balcony room. The decor is quaint 1960s style which is attractive. There is some nice artwork in the room. The cleaning staff cleaned the room to a very high standard. The WiFi was fast, the water was hot and the water pressure was amazing! The hotel is set around the corner from a busy street and was very quiet, yet within walking distance of central Hanoi's main attractions. Breakfast is in a sister hotel two minutes walk from Hanoi Lotus. Breakfast was very good with lots of variety. The staff were friendly and helpful. I would stay again when next in Hanoi.
Christina
Breakfast gd. Room not enough power points. Lift n toilet no ventilation.
HELEN T
Everything’s is very good. Keeping on
Jayesh
The room was very spacious, breakfast is ok, the staff very kind. Great location.
Jayesh
The staff were absolutely wonderful - very friendly and helpful. They stored my luggage while I went on a two-day excursion and again after I checked out before I went to the airport. They even followed up afterwards to make sure I got to the airport safely.
Jayesh
The staff were so kind and helpful, anticipating your needs and assisting to book transport to the airport, providing recommendations, etc. Angela was so welcoming! It was so central and easy to walk anywhere from the Hotel.
Ethan
Extremely friendly staff that went the extra mile for us. They kindly helped us navigate our trip through Hanoi.
Tatum
Good staff and clean.
William
Staff were lovely Couldn’t do enough to help us. Breakfast was good hot and cold dishes made fresh. Laundry was done washed dried brought back next day.
Grace
Everything during our stay here was great. The location of the hotel in Hanoi's old quarter is perfect. The staff was very friendly and welcoming, the room was furbished comfortably and the decorations and color scheme made it feel special. The breakfast was plentiful with a good variety of options. We loved the Vietnamese coffee every morning. We would definitely stay here again.
Grace
Loved staying at this hotel and the staff was very helpful and went above and beyond
Connor
Great
Daniel
Booked this hotel for the peace of mind after reading multiple reviews. The hotel is clean and located within a quiet street in the old quarter, walkable distance to about everything. The service Alex and his team provided for extraordinary as they go the extra mile for you and make sure you have a comfortable stay! Special shout-out to the pillows, they were amazing and huge. 😂 would definitely stay here again if we are ever back in Hanoi!
Tracy
Friendly helpful staff at a lovely hotel centrally located to shopping. We enjoyed ourselves and look forward to coming back to visit this beautiful City.
Tracy
Aside from a comfortable stay the staff were so hospitable and kind. A big shout out to Okami from the reception personnel who was so thoughtful and made our stay extra special.
Sayaka
Amazing experience, we definitely want to come back! Highly recommended.
Sayaka
We had a wonderful experience at Lotus Boutique Hotel. The service was excellent, and the staff helped us with everything we needed. The breakfast was very good, and our room was spacious, clean, and extremely comfortable – even the scent throughout the hotel was delightful.
What truly makes the difference here is the outstanding hospitality. The reception team and the staff in the lobby were always kind and attentive. A special thanks to Angela, Okami who made our stay truly memorable with their warmth and care.
What truly makes the difference here is the outstanding hospitality. The reception team and the staff in the lobby were always kind and attentive. A special thanks to Angela, Okami who made our stay truly memorable with their warmth and care.
Jayesh
The staff spoke good English and were always ready to answer every question and meet every need. We arrived hours earlier than the usual check in time and were greeted with warm smiles, cold towels and drinks. We managed to check in earlier than expected and were given a map to orientate ourselves with the nearest attractions (it's a short hop to Hoan Kiem lake). The breakfast buffet spread is excellent with a good variety of local dishes, bread, fruit and even eggs done a la minute, a nice surprise especially for a boutique hotel. Although the room was small (as expected in old quarter shophouses), it was fitted to meet most needs and the bed was very plush and comfortable. Thank you to Angela, Okami for making our short stay such a pleasant one.
Payne
Great location, the room was comfortable and clean. Staff were very helpful, breakfast buffet is good.
Samuel
Super convenient and central location. Comfortable rooms with nice shower. Very welcoming staff.
Samuel
The staff were friendly and service was great. There were some issue with the aircon filter, we asked them to fix it and they did right away. We wanted to install additional app on the tv and they did right away! All our requests were very quickly attended. Would stay again! 🙂
Samuel
A nice hotel with the perfect location in the old quarter. The staff are friendly. I like the theme and the decoration.
Sandor
The room was excellent and the assistance from the stuff was great and the best we had so far.
Samuel
The hotel is very well located. A five minutes walk to the old quarter and many good restaurants around. The staff is very welcoming and always smiling. The breakfast was also great. Okami were very welcoming and helpful during my stay and they gave me good recommendations. Totally recommend this hotel.
Samuel
We were here for five days. I am more satisfied with the staff's service even though the location is great. The bulk of the employees, from the front desk to the restaurant, speak English fluently and were quite patient. They make us feel really safe and at ease when we're here. There are good options in the breakfast spread as well. If you are visiting Hanoi, I highly recommend this hotel. We'll be back!
Samuel
Wonderful hotel
The location was absolutely perfect—convenient and close to everything I needed. The hotel staff was superb, patience and speak fluent English that made my stay truly enjoyable.
One of the highlights was the breakfast. It was delicious, with a wide variety of options that catered to different tastes, and the quality was consistently impressive throughout my stay
The location was absolutely perfect—convenient and close to everything I needed. The hotel staff was superb, patience and speak fluent English that made my stay truly enjoyable.
One of the highlights was the breakfast. It was delicious, with a wide variety of options that catered to different tastes, and the quality was consistently impressive throughout my stay
Brow
Absolutely perfect stay! Angela, and Okami were incredible — friendly, genuine, and even surprised us with a lovely gift. The location is ideal, the vibe relaxed yet elegant. Everything exceeded expectations — we came as guests, left as friends!
Camilla
Great location, premises and staff. Rooms are very clean and beds are comfortable. Angela were extremely kind and helpful.
Richard
BAD, DIRTY AND BAD STAFF
Brow
Perfect stay in the middle of the old quarter. Staff were friendly, rooms clean, many choices for breakfast. I would recommend!
Akhtar
I stayed here for one night and everything was perfect! The room had a nice view, the food was delicious, and the staff were incredibly kind and helpful. They always go above and beyond to help with anything you need. I liked it so much that I decided to stay one more night. Highly recommend!❤️
jane
Hotel was very nice and good location but view was not great and not portrayed in pictures. Breakfast was in a different hotel which was a surprise as I had not read anything about this and breakfast was not fantastic and cooked food on display was cold as well as the coffee
Stephen
Property is in great location , easy access to all attractions but not in a noisy area so you can still relax.
Staff are amazingly helpful and very accommodating.
Property is a bit tired and needs a little love however we had a fantastic time here.
We had room 701 on the top floor and the terrace was great.
All in all a great budget option in the perfect location.
Staff are amazingly helpful and very accommodating.
Property is a bit tired and needs a little love however we had a fantastic time here.
We had room 701 on the top floor and the terrace was great.
All in all a great budget option in the perfect location.
Michael
This place was super nice and an awesome location. Walking distance to pretty much everything we wanted to do in old quarter and staff was super helpful!
Murakami
Very welcoming staff, nice breakfast. Hotel location is in the city center, lots of shops and restaurants around.
Murakami
The hotel location is perfect and the stuffs are very warm and helpful … enjoying staying here
Murakami
The staff were very attentive and friendly. The location is right in the historic quarter, easy access to the lake, the district shops, and restaurants. Buffet breakfast was nice inclusion.
Murakami
The room was classy and comfy. A soft and welcome respite from the hectic streets of the bustling Old Quarter. We wished we could have stayed longer.
Murakami
Clean rooms, city center located, very kind staff, good value for money.
Michelle
The customer service was amazing by all staff on the property. They accommodated us throughout our stay in Hanoi and greatly assisted us with our transportation requirements.
Mathis
Breakfast selection was superb. Omelet and fruits are topnotch! Love the coffee and staff are exceptionally attentive and servicing with a smile. Good job!
Mathis
The staff and service were truly incredible. Some of the best hospitality I’ve ever experienced.
Mathis
Everyone was so super friendly & kind and help us arrange a ride to get to the airport.
Mathis
Location is perfect. Boutique with the staff making it the best.
Philip
Excellent location and really lovely staff.
Philip
Outstanding staff: very pleasant and always helpful. Nothing too much trouble. Offered for us to leave luggage on 3 night trip to Sa Pa and return for shower before moving on.
Philip
Excellent hotel in great location with clean, spacious rooms. Service was fantastic from all the team especially the hotel manager who gave above & beyond support to us with a sensitive issue (not hotel related). Highly recommend.
Ayyakannu
Lotus boutique hotel with nice and comfortable rooms. Great location. Close to lots of cafes, restaurants and main attractions. Extremely kind staff, always ready to help.
Ayyakannu
Lotus boutique hotel with nice and comfortable rooms. Great location. Close to lots of cafes, restaurants and main attractions. Extremely kind staff, always ready to help.
Ayyakannu
A very comfortable, and remarkably quiet oasis amongst the busy streets of the Old Quarter in Hanoi.
The staff were AMAZING, so hospitable, kind and caring.
The location was excellent with so many restaurants, spas and coffee shops within very close proximity.
The staff were AMAZING, so hospitable, kind and caring.
The location was excellent with so many restaurants, spas and coffee shops within very close proximity.
Ayyakannu
Breakfast was a lovely buffet, with other items and full breakfasts also offered from an à la carte menu.
We would not hesitate to recommend this hotel, it was possibly our favourite on our entire trip through Thailand and Vietnam.
We would not hesitate to recommend this hotel, it was possibly our favourite on our entire trip through Thailand and Vietnam.
Location & surroundings
Hanoi Lotus Boutique Hotel
2 Hoi Vu Street Old Quarter Hoan Kiem, Hanoi, Vietnam
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Hanoi Lotus Boutique Hotel
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