Name: Urban Alley Hotel
Address: 26 Hoi Vu, Hanoi, 100000, VN

2/10

Poor

28 Apr 2026

Javier

This property is a straight garbage dump. Only come here if you need to take out the trash!!!

Partner

6/10

Pleasant

09 Feb 2025

Verified traveler

새벽 비행기라 몇 시간 짐 정리하고 쉬었다 가려고 예약한 곳
직원은 매우 친절했고 위치는 좋음
허나 객실은 .. 넓은데 욕실은..시설이 매우 노후된 느낌..
행사가로 싸게 예약했다고 생각했는데 지나고보니 그건 또 아닌거 같기도 하고.. 암튼 쏘쏘..

Friends_and_family Family

8/10

Excellent

29 Apr 2024

Keith

The bed was good size, but it appeared that some springs on the bed were pushing up on my back.

Business

10/10

Exceptional

02 Apr 2024

Samuel

Great location, easy to walk around the city, nearby is a beautiful lake with nice walking area, great night market. The staff at the location is very knowledgeable about the local tours and are very helpful.

Leisure Self

8/10

Excellent

23 Mar 2024

Loi

Experience a one-hour blackout and noisy AC but staff quickly fixed the issues.

Leisure Family

10/10

Exceptional

28 Feb 2024

Carter

Great staff, clean, within walking distance of everything you need or want!

10/10

Exceptional

14 Mar 2020

Sarah K

Great and Quiet Centrally-Located Hotel

This is the second time I've stayed at Urban Alley, and it was just as great as the first time. I really like that it's in a quiet but nice alley off a major road. It's easy walking distance to Hoan Kiem Lake as well as many great restaurants and cafes. The breakfast was super tasty and the staff very kind. Also maybe one of my favorite things about this hotel is the furniture in the room is all solid wood with wood flooring. It feels warm and inviting.

Self

10/10

Exceptional

13 Feb 2020

Torbjörn

Very good place to stay at

Good location, in an calm part of old town. Close to many good eating places.
And very helpful and friendly crew!

Friends_and_family Family

4/10

Poor

11 Dec 2019

carl

Bath room need attention . The bath curtain has mold. This should be replaced. It is just cost a few dollars. Bath towels are very old and should be replaced. It seem like the owner of the hotel is not doing a good job at keeping the hotel looked attractive for sustaining business for a long time.

Friends_and_family Family

4/10

Poor

08 Nov 2019

Verified traveler

In a nice alley but there are loud disco music 50 ft away from hotel
Hotel need major renovation and in breakfast time. Is not buffet style but order off menu
One feel like Oliver if you try to order item
“May I had some more sir”
They are not please to accommodate for order more
Bathroom and window are dirty. My shower curtain rod was almost came off from the wall
Hot water maker got stain inside
Not worth to stay

Leisure Self

6/10

Pleasant

16 Oct 2019

Verified traveler

Room is big and lots of light thanks to nice windows! Location is good. Breakfast is fine.

However the safe in the room is broken. The TV has poor sound and picture quality. The bathroom wall is going to deteriorate, paint falling off - all these things should be repaired or replaced

Family

10/10

Exceptional

28 Aug 2019

Mathew

Great staff and hotel

Amazing hotel and staff

Self

10/10

Exceptional

21 Aug 2019

Mathew

Can’t fault it

Can’t fault this hotel, staff are really friendly and the breakfast is cooked to order, the room is big, clean, the shower is great and the sit works.

10/10

Exceptional

08 Aug 2019

Verified traveler

The staff were excellent and arranged our transfers efficiently. Would definitely stay again.

Leisure Friends

10/10

Exceptional

30 Jul 2019

Verified traveler

The place was quiet, comfortable and i was given an upgraded room. Breakfast was nice and delicious. Thanks for the great service

Leisure Self

8/10

Excellent

12 Jun 2019

Robert

Got off to a rough beginning--air conditioner did not work in our room, and they had no other rooms with two beds. However, the staff was very good, found us a room with a good air conditioner and put in an extra bed. It was comfortable enough that we did not change rooms even when they had a standard double-bed room.

Friends

8/10

Excellent

28 May 2019

YU

ハード面は良いとは言えませんが、スタッフの皆さんの対応は素晴らしく、朝食もとてもおいしくて快適な滞在でした。

Leisure Self

10/10

Exceptional

05 May 2019

Patricia

Lovely staff, great breakfast and really nice room, we were lucky enough to be upgraded!

Leisure Partner

10/10

Exceptional

25 Feb 2019

Dolly

This hotel was excellent! Clean, convenient and friendly staff. We asked for breakfast earlier because we had an early flight and they were accommodating. Would definitely reccommend this place.

Leisure Friends

10/10

Exceptional

04 Jan 2019

Verified traveler

The staff were very friendly and professional. The day before we left, they arranged a private car ride for us back to the airport. I don’t know how we would have flagged a taxi down in the street so that was very nice!
The hotel room was very spacious and very clean. It almost looked like a room inside a person’s home. There was plenty of consistent hot water for us for showering, and they provided all the amenities we needed. The hotel is located on a smaller street so it is quiet at night, which is perfect for light sleepers. Another perk is that it’s still walking distance to the center of Old Town where all the stores and restaurants are! Just the perfect location!
Overall, I think this place is a great bargain for those of you who are looking for a place to stay in Hanoi! We will definitely stay here on our next visit to Hanoi!

6/10

Pleasant

31 Dec 2018

Verified traveler

We're a family of 4 with 2 younger children and we enjoyed the location of this hotel and the breakfast soup PHO (one of the best I've had in vietnam).

Very nice and helpful administration. Ask their recommendation of nearby local restaurant. They will guide you to the right place!!

Cons, the bathroom. It needs an update.

Overall a good value for your money.

Leisure Family_with_children

8/10

Excellent

28 Dec 2018

Ilonareg

Good location, yet relatively quiet as in a side street (you'll appreciate this when in Hanoi!). Staff makes an effort. The building is a bit old but we got a big room and had a very comfortable stay. I would stay here again (given what I have seen re other hotels in Hanoi).

10/10

Exceptional

08 Dec 2018

Verified traveler

Great view from my room. The view had about 270°, so sunrise and sunset

Business Self

10/10

Exceptional

13 May 2018

John

Excellent Stay

I stayed five nights at this hotel, located down a narrow street. The hotel staff were very nice and accommodating. My room on the third floor was large, clean, comfortable and quiet. I had a street view. The double sized bed was comfortable. The air con worked well, as did the wifi and television. Plenty of hot water in the shower. Mini fridge in the room. Breakfast was excellent with a half dozen or more choices.
The hotel is located in the Old Quarter of Hanoi and walkable to the Imperial City, the Ho Chi Minh Masoleum, the main lakes in Hanoi, as well as many other sites. Plenty of restaurants to chose from in the area.
I would definitely stay at this hotel on my next trip to Hanoi.

10/10

Exceptional

24 Apr 2018

Verified traveler

Will come back again!!!

Friendly staffs, good breakfast, clean room

8/10

Excellent

06 Apr 2018

Sean

Great service with a smile

Service was excellent, as was the location, Our room was fine, on the ninth floor with a balcony overlooking the city. Breakfast made to order was adequate. More on the service. The staff was very friendly and engaging. They gave us early check-in and arranged a private car for a 3 hour tour we wanted (700K VND). A very nice young staff member named Dien accompanied us by taxi to the train station and assisted in converting ticket vouchers to actual train tickets. Superlative service.

Partner

8/10

Excellent

03 Apr 2018

David

Great hotel for the money

Hotel was cheap so wasn’t expecting too much. The room was clean and nice. Shower air con tv and WiFi all worked fine.Guys at front desk very helpful. Organised day trip to Ha long bay with the hotel and taxis to airport all cheaper than using other companies and great service. Wee bit away from the action good 10 minute walk but streets quiet and safe so all good really.

Partner

8/10

Excellent

25 Feb 2018

Verified traveler

Nice hotel near Hoan Kiem lake

Not new facilities but clean enough. Nice hotel staff and nice breakfast.

10/10

Exceptional

15 Feb 2018

Edward

Nice hotel close to the Hoan Kiem downtown.

The hotel was so wonderful, It was very close to the downtown of Hoan Kiem Hanoi. And
especially the staffs of the hotel were so kind. They were like my family. Thank you Tiến, Ngọc bích and Troung.
Tạm biệt!!! - Edward

10/10

Exceptional

10 Feb 2018

Verified traveler

Wonderful Hotel & Great Location - Would Recommend

I don’t understand the negative reviews left by others because the hotel is nice, clean and modern (it looks like it was recently renovated). It was nice to use elevator to get to our room. The room was large, clean and had all necessary amenities - the room was better than rooms offered by many 3-star or even 4-star hotels across North America and Europe. The washroom was clean and spacious. The hotel is located on a small, quiet street within the old quarter - walking distance from many restaurants, markets, and tourist attractions. It is also located about 15 min. walk (or short taxi ride) from the Airport Bus at Hanoi’s main railway station. The hotel’s staff spoke English and was very attentive, helpful and provided us with outstanding service throughout our entire stay. The freshly made plated breakfast included several different choices (both Asian and Western) - we tried few different dishes during our stay and everything was very delicious. The hotel offered us various tour choices - we compared the hotel’s tour prices with tour prices offered by few outside agencies and found out that the hotel’s pricing was very competitive. We will definitely stay in this hotel during our future visits to Hanoi. We would highly recommend this hotel to anyone!

Partner

10/10

Exceptional

08 Feb 2018

Patrick

Definitely return

Great value,staff, cleanliness,service, breakfast.
The only thing l can fault is window latches.
Some were broken and could be a health & safety nightmare.
Very helpful and accommodating.

8/10

Excellent

07 Feb 2018

Verified traveler

Ideal

For cost,privacy,service and location it was ideal for me.
The people there provide a breakfast that will (literally) get you through the day.
The staff are always available.Theycan organise trips and tours for you at the drop of a hat.Its just far enough away from the old quarter.
The rooms are impeccable except maybe the window latches could be mended in a few places ?

8/10

Excellent

21 Jan 2018

Verified traveler

Good stay!

Needs a bit of improvement especially lighting, a bit dark. Washroom needs updating. Overall great for the price. Extremely friendly staff. Walking distance to Hoan Kiem Lake.

Partner

10/10

Exceptional

17 Jan 2018

Paul

Hotel Old Quarters

Hotel is very central in the old quarters, room is big, clean, and staff are nice and speaks good English.

8/10

Excellent

12 Jan 2018

Verified traveler

Good choice

Good location. Big rooms. Good value. Can recommend this hotel. On the edge of Old Town and French Quarter. Local eating options available and a great bakery and street cafes nearby.

10/10

Exceptional

03 Jan 2018

dale

Awesome Staff Great Location Clean Rom

Our stay was great the location was near everything easy walking
The staff was the best part very friendly
We will definitely go back there next time we are in Hanoi

10/10

Exceptional

29 Dec 2017

James

Excellent location, friendly staff and wonderful stay!

Partner

8/10

Excellent

27 Dec 2017

Dale

Back Alley of Hanoi

Nice little place in Hanoi back alley. It’s a little tough to find. Staff are friendly. Room looked really pretty but there was some mouldy walls. The linens really need replacing.

Partner

10/10

Exceptional

23 Dec 2017

Joshua

Strongly Recommend

Urban Alley Hotel does a great job. The desk staff (Tomas) is extremely friendly and helpful. The other staff are superb as well, and the ladies in the kitchen make an incredible breakfast. Located close to most things in Hanoi. My girlfriend and I had a great time, and enjoyed both trips Tomas signed us up for (Halong Bay and Sapa).

Partner

10/10

Exceptional

14 Dec 2017

Verified traveler

The friendliest staffs in Hanoi

We stayed there 2 nights. The hotel is excellent. Worth of money. The stuffs are very good and really helpful. I have emailed the for a especial request. They have arranged it very well.

Partner

10/10

Exceptional

14 Dec 2017

Verified traveler

Great hotel for very competitive price

We had a lovely stay at this hotel with a large, clean room, lovely staff

Family

10/10

Exceptional

14 Dec 2017

Verified traveler

Outstanding, friendly staffs

We absolutely loved our stay at Urban Alley Hotel. From the minute we entered the property till the departure the team took absolute great care in every little detail for all of us. A big thank you to hotel team you were just super super super .... we hope to see you soon again with a bigger group....

Partner

8/10

Excellent

07 Dec 2017

Winston

Good Location

The location is good as it is just 10 minutes away from Hanoi Railway Station but finding the hotel, hidden in a small alley, is a challenge on your arrival. The hotel has excellent map, which you cannot find any at the airport, but go to the travel agents at the lake as they offer much better prices for tours.

10/10

Exceptional

07 Oct 2017

Verified traveler

Best place in Hanoi

Such a lovely place, awesome surroundings, great friendly team and good food, hard to beat.well located close to the main shopping area, but out of it so as not to have too much traffic disturbance. Oh and a short walk to Hoan Kiem Lake and night market.

Family

6/10

Pleasant

23 Aug 2017

Verified traveler

It's an ok hotel

The shower has 1 temperature not hot not cold, I was told my room had to be expected before I was allowed to leave. Then when I went to leave this didn't happen instead they tried to charge me again for snacks and drinks. It's clean, it's an ok hotel!

8/10

Excellent

09 Aug 2017

michael

Great stay

Great hotel for what we needed it for. Got cleaned everyday, staff were lovely. Helped us find where we were looking for, booked an overnight cruise with them at Halong Bay, got picked up and dropped off outside hotel. Staff were what made the hotel... room was lovely too!

8/10

Excellent

08 Aug 2017

brianc

great service great value

hotel organised airport transfer - all very efficient. Room v nice with comfy beds and good air-con and Wi-Fi. location good... nice walks to everything. Recommended

8/10

Excellent

06 Aug 2017

Hannah

Nice hotel for the price. Staff very friendly and helpful. Would stay again.

Partner

10/10

Exceptional

03 Aug 2017

BeeL

ms

Its is well run hotel.Bfast with choices n if your appetite is gd Very friendly.team.would recommand.strongly

Family

10/10

Exceptional

05 Jul 2017

Kyeongmin

Lovely hotel

Had a very comfortable stay at the hotel. The staff were so friendly and helpful

10/10

Exceptional

05 Jul 2017

Verified traveler

Amazing hotel, amazing staff

The staff are all kind and very attentive to our needs. They provided us tips everytime we need to go out of the hotel. The hotel room is spacious, the breakfast is hot and delicious. Highly recommend

Partner

8/10

Excellent

02 Jul 2017

Verified traveler

I have stayed here many times before. Great location good service and nice rooms

8/10

Excellent

30 Jun 2017

Thomas

Good hotel - don't book tours through the hotel

Hotel was great for the price. Good size rooms that were clean. Breakfast was ok. Their tour bookings are not the best. The drivers were very dangerous and the hotels they had us stay in had terrible food and the guides weren't great.

Partner

8/10

Excellent

23 Jun 2017

Damian

Quality hotel

Excellent location as it's quiet at night and away from the action. This means you get local street vendors selling high quality food at local prices.

Family

10/10

Exceptional

16 Jun 2017

Verified traveler

Central location in old town of Hanoi

Lovely hotel with amazing staff that cannot do enough for you. From the moment you arrive the staff throughout are so kind and helpful. Rooms are great, breakfast amazing.

Family

10/10

Exceptional

11 May 2017

Julie

Very helpful and nice staff

We had a great time at the urban alley hotel, room was big and clean, staff was very helpful, and got us some good deals on excursions and trips outside of town, kept our bags for a day and hooked us up with a shower when we'd already checked out. Great quality for money

Partner

8/10

Excellent

03 May 2017

hidemitsu

highly recommended

owner very nice and friendly lady. Nice hotel, quiet and clean. highly recommended .

Partner

10/10

Exceptional

03 May 2017

Lionel

Bang for your buck!!!

This is actually way better than the first hotel i stayed in Hanoi. no mosquitoes, has elevator, very good quiet location in old quarter located in a quiet street not too far from the cathedral lots of shops and restaurants. Accomodating staffs, very good breakfast included. All these at very reasonable price. Cant complain, couldnt ask for more. No doubt highly recommended.

10/10

Exceptional

05 Apr 2017

Torbjörn

Very nice hotel and verry friendly and helpfull crew!

Partner

4/10

Poor

28 Mar 2017

A

Dirty room but great staff

I arrived from a late flight and was shown to my room. I pulled back the quilt to find fresh stains/marks and hair in the bed. I then checked the bathroom and found hair in multiple areas, and a sanitary pad in the bin. I alerted staff to the matter, and they were incredibly apologetic and as helpful as possible. I helped them change the covers, pillowcases, and sheet, and I sanitised the bathroom myself, as I was told there were no other rooms available and by this time it was approaching midnight. When I discussed this matter further in the morning, the staff apologised and provided a full refund for the room. All of the staff were very helpful.

6/10

Pleasant

22 Mar 2017

Verified traveler

Great Service...BUT...

The first thing I look at in every hotel is the restroom. Unfortunately, Urban Alley has failed in this area along with a few other things. I paid extra for the Deluxe room but was still disappointed. The service on the other hand was great! Everyone was very friendly and helpful...

Partner

10/10

Exceptional

14 Mar 2017

Steven

It is the staff that make this place great. They are so friendly and helpful, nothing is too much trouble for them. The rooms are larger than in other places I have stayed at. They have good wifi, AC, and a good breakfast too. I had a great stay here and would stay here again if in Hanoi

10/10

Exceptional

11 Mar 2017

Werner

Very Good Mid-Range Hotel

A nice budget-friendly, mid-range hotel on a quiet side street. Located close to the train station and the Old Quarter. Family run property with helpful owners.

Family

10/10

Exceptional

12 Jan 2017

Sophie

Beautiful room

I stayed here in December to get a break from hostels and to treat myself to a hotel room. It did not disappoint. I believe I paid around 40AUD for the room per night and it was so worth it. I got offered a cup of tea upon arrival and was made to feel welcome. Then I was shown to the room and it was large and beautiful! In addition to this, it was my birthday and they actually got me something for it which was very sweet as my friends had to go home early. Very happy with my stay at Urban Valley Hotel :)

6/10

Pleasant

24 Dec 2016

Verified traveler

Great service. Terrible wifi.

The wifi was impossibly bad to use. The shower was average and there was a light that didn't work on the balcony. However the staff were lovely and the area is great.

Family

10/10

Exceptional

05 Dec 2016

Elvir

Very good

This is a great hotel in a fabulous position. Our room was quite big sized, clean and comfortable. The most impressive thing is the people working here, very friendly and helpful. Hotel reception will book any trips for you and the hotel will help you to store your baggage during the trip if you do not want to take it all. We booked 3D2N Halong Bay and it was perfect. Definitely recommend this hotel to our friends who would come to Hanoi.

Family

10/10

Exceptional

02 Dec 2016

kang

Good service,

Big room with 2 double beds, nice decor, friendly and attentive staff, tour information and good price.

Family

10/10

Exceptional

02 Dec 2016

HYUNGRAE

Helpful staff,

I had a great stay in this hotel with great friendly staffs, our room 802 was beautiful and comfy, the lady at the reception helped me to book Halong Bay 2 day tour with Majestic cruise, it was fantastic trip, I got secret price, boat was good, she also booked the train ticket to Hue for me. All in all it's a good place to stay.

Family

10/10

Exceptional

24 Nov 2016

Johan

Great service !!!

We stayed 2 nights at the Urban Alley hotel in a deluxe room which was fantastic. The hotel is located in the central of Hanoi, easily to get to other attractions. From arriving, the staff were friendly & attentive, very warm, efficient and welcoming service.
Our room was clean, more than comfortable and fully kitted out with everything you would want.
We highly recommended this hotel.

Family

10/10

Exceptional

13 Nov 2016

Hans

lovely hotel !

it is a high private building, we stayed on 9th floor and it has a great view, room was big and clean, comfy bed, staff was friendly and helpful ! we booked only 1 night but decided to stay 2 more nights.

Family

10/10

Exceptional

04 Nov 2016

David

Good Hotel !

Convenient location, it's easy to walk to the tourist places and shopping area, night market...Hotel is a big building, room was big with nice view, staff was polite and helpful.

10/10

Exceptional

04 Nov 2016

David

Thump UP !!!

It was a fantastic place to stay, the location is great, room was big and nice, comfy bed, the price was cheap if compare with the other hotels, staff was nice and helpful, they welcomed me with drinks and gave me map to show me many places to visit and eating, I booked day tours to Halong bay, Hoa Lu - Tam Coc through hotel receptionist, the tours was good, nothing to complain :)

10/10

Exceptional

04 Nov 2016

yuncheol

Convenient location, helpful staff,

It's a nice hotel in a quiet place of Old Quarter, just few minutes walking to the lake and shopping area. Room was huge with open glass window view to street, high speed wifi in the room, hotel staff was friendly and helpful, they welcomed us with big smile and during our stay, I will recommend this hotel to my friends !

Partner

10/10

Exceptional

02 Nov 2016

Guangshe

Nice staff and great service,

It's a pity because I just stayed only 1 night in this hotel, our room was beautiful with street view and nice decor, The hotel staff was nice and attentive, they were so helpful and honest, I forgot my IP6 in the room and left for Halong Bay but they kept and returned back to us after few days. I will be back next year !

Partner

10/10

Exceptional

02 Nov 2016

David

Nice place to stay !

It's a great place to stay in Hanoi, I had a 4 night stay in this hotel, the room was big with comfort bed and great view, the staff was polite and very friendly, I booked the pick up service with them and everything was smoothly, I booked the package tour Sapa and Halong bay with them and I got the special offer for the tours, it's value ! I will come back again !

Partner

10/10

Exceptional

02 Nov 2016

Matthew

Great hotel, great staff, great service !

I had a great stay in this hotel, great location it's just about 5 minute walking to Hoan Kiem Lake and night market, it's located in a quiet street and all the room has big window, street view. Staffs ist he special thing about this hotel, they were friendly and attentive, they even helped me to book Halong Bay tour for 2 day 1 night and it was fantastic, it's worth every penny !
I highly recommend this hotel,

Partner

8/10

Excellent

13 Oct 2016

J

Convenient Location

This is a family hotel, a bit run down but still relatively clean. More of a B&B than a hotel. Air-conditioner was dripping on our first night but when we came back from Halong Bay and switched rooms, the airconditioner worked just fine.

There are no blankets/comforters on the beds but you just have to get them from the wardrobes. These are sealed up in bags and looked laundered but somehow still had old stains on them.

Staff was really friendly and helpful. Most had an adequate grasp of English; a couple of them had actually studied in Singapore! They were always smiling amd trusting - they didn't even request for us to pay for our arranged transport from the airport to the hotel until our last day when we checked out, even though we had checked out in-between for a night at Halong Bay.

There was always staff around as well, no matter what time we returned, which always made us feel safe & welcomed.

10/10

Exceptional

10 Oct 2016

Matthew

Quiet and comfortable rooms

I stayed in two rooms which were very spacious for the price and in good condition. The beds were comfy, the air conditioner cool, the showers fine and I got a good night sleep because of it's quiet location. Some great local places to eat are just around the corner and it's a fairly easy and pleasant walk to the Old Quarter.

6/10

Pleasant

19 Apr 2016

Pauline

Great for the price, quiet location

We used Urban Alley as a base during our time in Hanoi and the surrounding region. We stayed in three different rooms during this time. The rooms were all different, but all quite large and good for what you are paying. They can use some maintenance, especially the washrooms (all shower tubs which were not sealed along the edges so the floor got really wet). Wifi worked well in all the rooms, and the A/C was great in 2 out of 3 rooms (one of the units needed the filter to be replaced as it was emitting quite a foul smell). The staff were helpful and nice, and the \"quiet\" location was nice to come back to after a day exploring busy Hanoi. Some great restaurants on the same street, and a short 5-10 minute walk to the old quarter.

Partner

6/10

Pleasant

18 Apr 2016

G

Quiet hotel

We used the Urban Valley as our base while in Hanoi and the surrounding region, which allowed us to stay in three different rooms. The rooms are outdated and can use some maintenance, but they are quiet large. One of the Air Conditioning units was emitting a foul smell, which the staff said would be fixed.

The street is quiet, which was great after walking around busy Hanoi. The staff were helpful. Wifi worked extremely well in two of the rooms. For the price we paid, it was a great deal.

8/10

Excellent

05 Apr 2016

MR D M

Great value for money. Had to wait almost an hour to check in (after the given check in time), but the room was great and for the price, you get a lot of bang for your buck.

Partner

8/10

Excellent

17 Mar 2016

Verified traveler

world traveller

It's worth the money

6/10

Pleasant

14 Mar 2016

Moshe

Goob and cozy

Partner

10/10

Exceptional

30 Jan 2016

Emma

Stay here!!

We had a great stay at Urban Alley and probably would have extended it if it hadn't been for the very cold weather. When we first arrived our key snapped in the lock, we were simply moved to another room with no problem. The room was very big, bed was very comfy, the shower was hot, the TV had a good selection of chanels in English which was a massive bonus as the weather was awful outside. The staff were lovely. The breakfast was good. The only negative is that the room was cold as the windows didn't seal properly when shut but this wouldn't normally be a problem it was just so cold in Hanoi when we were there.

Partner

6/10

Pleasant

09 Jan 2025

Tsuyoahi

お値段相応ということであれば設備のコンディションは相対評価で星３つと云う事かもしれませんが、お湯のでがさみしいとか１月だからなのＡＣが働かない様になっているなど絶対評価としては星２つとせざるを得ないと思います。

Self

6/10

Pleasant

12 Dec 2023

SHYU

シャワーが冷たいのしか出なく
、季節によっては寒い。　　　　　　　　空港までGrabを呼ぶつもりだったが、ホテル経由でＧrabより安くいけた。

Leisure Friends

10/10

Exceptional

27 Sep 2023

Verified traveler

とても良かった。

ホテルマンの対応が素晴らしかったです。
また来た際に、利用したいと思います。

Self

6/10

Pleasant

03 May 2023

SIHUN

서비스, 친절함 완벽하지만 침구류 등 청결이 좀 부족합니다

Leisure Friends

8/10

Excellent

03 May 2023

SIHUN

서비스 친절도 완벽하긴한데 위생이 좀 안좋습니다

Leisure Friends

8/10

Excellent

05 Jan 2020

Verified traveler

Sometimes there was a bad smell in the room.
Everything else was good.

Leisure Family

6/10

Pleasant

27 Dec 2019

sabuchan

お値段が安く、文句は言えませんが、滞在中には色々ありました。部屋の鍵が壊れたり、Wi-Fiがつながらず２日終わったり、シーツやタオルも綺麗とはいえませんでした。タオルはリクエストをして、やっと小さいタオル。もらいましたが、次の日には持っていかれたまま、くれませんでした。でも、スタッフの感じはいいので、しつこく、リクエストをしてみてもいいかもしれません。3人で宿泊をしたので、3人目のシャワーはぬるま湯から、水に変わるところでした。でも安くて、良いロケーションでした。

Friends_and_family Family

8/10

Excellent

07 Dec 2019

Verified traveler

저렴한가격에 위치는 참으로 좋았습니다
다만 호텔 침구가 좀 오래된 느낌이 들어서 아쉬웠습니다. 조식도 괜찮고 서비스도 나름 만족합니다
일단 가성비는 쵝오

Partner

4/10

Poor

29 Nov 2019

Jean charles

Disappointing

1st room was disgusting, room hàd not been cleaned for days. We had thé sensation that we had slept in somebôdy else bed. 2nd bedroom was better but this hotel is more suitable for bacpackers than any other people. Very limited breakfast. No water. Ana is good but should be stricter on tidiness. The hotel felt sticky everywhere disappointing option even though location was good. dirty batroom. Dirty balcony to be at a reasonable price does not mean to be a dirty place

Friends_and_family Family

10/10

Exceptional

25 Oct 2019

yoji

ロケーション良い場所です

旧市街地内にあり、ロケーションは良いです。
8Fの部屋でしたがバスタブもあり、ゆったりできました。
朝食はメニュー表から選ぶ形式です。
チェックアウト時にスタッフからキャンディーをいただきました。

Self

4/10

Poor

23 Oct 2019

Luca

la camera che hanno dato a noi non era molto accogliente: il materasso terribilmente duro, ragnatele sul soffitto, lavandino con rubinetto arrugginito, vetri della porta della doccia abbastanza sporchi... la colazione abbastanza deludente ma dipende dai gusti, ci sono a scelta una decina di piatti tra cui fried noodes, fried eggs, boiled eggs... nota positiva il caffè, che loro chiamano black coffee, ha un sapore particolare, nulla a che fare con il solito caffè che si trova in giro per il mondo. nota di merito ai ragazzi che lavorano in reception e sala che comunque sono sempre gentili e disponibili e alla posizione abbastanza strategica nel quartiere vecchio.

Leisure Partner

10/10

Exceptional

22 Oct 2019

Verified traveler

位置在巷子內，安靜許多，房型又大間，值得推薦

Leisure Friends

10/10

Exceptional

07 Oct 2019

재남

좋아요~

직원들이 친절합니다.. 늦게 다니는데 12시 넘어서 들어가도 자다 일어나서 반갑게 맞아주고 그럽니다
1층에 묵었는데 수압도 좋고 청소도 잘해주고 에머니티도 나름 잘되어있습니다.
근처 주변 xofa cafe 걸어서 5분 기찻길도 5분정도 걸리고 하노이역 걸어서 10분 성요셉성당 걸어서 10분 호안끼엠 걸어서 10분 banh mi an 걸어서 6분정도 걸립니다 분보남보 걸어서 10분 정도 걸립니다 퍼짜쭈엔 걸어서 10분 딱적당한 거리에있습니다 강력추천 1월에 하노이 다시갈때 예약 할껍니다 아침에 주는 음식도 맛있어요

Partner

6/10

Pleasant

01 Sep 2019

JinDoRi

가격이 저렴하다
Cheap Price
위치가 좋다
Good Location
엘리베이터가 있다
Elevator

Leisure Family

10/10

Exceptional

11 Aug 2019

Verified traveler

値段の割りに設備も朝食も充分満足