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Grand Hotel Du Lac Hanoi

Hanoi and North · Vietnam

18-20-22-24 Nha Chung, Hoan KiemView location

9.8/10Excellent888 Reviews
Cleanliness9.8/109.8
Service10.0/1010.0
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Grand Hotel Du Lac Hanoi

With a stay at GRAND HOTEL du LAC Hanoi, you'll be centrally located in Hanoi, steps from St. Joseph's Cathedral of Hanoi and within a 5-minute walk of Hoan Kiem Lake. This luxury hotel is 0. 5 mi (0. 8 km) from Hanoi Old Town Night Market and 0.

6 mi (0. 9 km) from Thang Long Water Puppet Theatre. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center.

This hotel also features complimentary wireless internet access, concierge services, and wedding services. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges.

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A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM. Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and premium bedding.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

With a stay at GRAND HOTEL du LAC Hanoi, you'll be centrally located in Hanoi, steps from St. Joseph's Cathedral of Hanoi and within a 5-minute walk of Hoan Kiem Lake.

This luxury hotel is 0.5 mi (0.8 km) from Hanoi Old Town Night Market and 0.6 mi (0.9 km) from Thang Long Water Puppet Theatre. Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and Smart televisions.

Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 6:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Property Registration Number 0109920439
  • Minimal age
    18
  • Optional fees
    • Valet parking fee: VND 250000 per day
    • Rollaway bed fee: VND 900000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

Nearby attractions

St. Joseph's Cathedral of Hanoi 0.2 km / 0.1 mi
Hoan Kiem Lake 0.4 km / 0.2 mi
Hang Gai Street 0.5 km / 0.3 mi
Hoan Kiem Lake Weekend Walking Street 0.6 km / 0.3 mi
Hang Da Market 0.6 km / 0.4 mi
Vietnam National Tuong Theatre 0.6 km / 0.4 mi
Trang Tien Plaza 0.6 km / 0.4 mi
Dong Kinh Nghia Thuc Square 0.6 km / 0.4 mi
Hoa Lo Prison Museum 0.7 km / 0.4 mi
Thang Long Water Puppet Theatre 0.8 km / 0.5 mi
Hanoi Old Town Night Market 0.8 km / 0.5 mi
Ha Noi Gallery 0.8 km / 0.5 mi
Vietnam Women's Museum 0.8 km / 0.5 mi
The Old Quarter Gallery 0.8 km / 0.5 mi
Embassy of Cuba 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN PREMIUM WITH VIEWSTWIN • PREMIUM WITH VIEWSTWN.PI-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Hotel Du Lac Hanoi

    TWIN PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRAND WITH VIEWSSUITE • GRAND WITH VIEWSSUI.GD-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Hotel Du Lac Hanoi

    SUITE GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM WITH VIEWSQUADRUPLE • PREMIUM WITH VIEWSQUA.PI-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Hotel Du Lac Hanoi

    QUADRUPLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Hotel Du Lac Hanoi

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Hotel Du Lac Hanoi

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Hotel Du Lac Hanoi

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Hotel Du Lac Hanoi

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Hotel Du Lac Hanoi

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM WITH VIEWSDOUBLE • PREMIUM WITH VIEWSDBL.PI-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Hotel Du Lac Hanoi

    DOUBLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Grand Hotel Du Lac Hanoi

9.8
Excellent
888 Reviews
Cleanliness
9.8 /10
Service
10.0 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Charles
We had a fabulous couple of days at Hotel Du Lac. Best location in the heart of old town with beautiful views of the Cathedral. Special thanks to the breakfast chef. We have stayed in many good hotels across Vietnam but rate breakfasts here as one of the best. From freshly carved Jamon to beautiful yoghurt, fruits and Eggs Hollandaise everything was delicious and good quality. The staff are so nice and friendly - we went to a hidden Pho restaurant popular with locals and bypassing the Insta fads with queues snaking down the street. A beautiful facial at La Maison the inhouse spa rounded off a perfect visit. Highly recommended hotel.
10/10
Exceptional
30 Jul 2026
Kim Loan
Everyone is just so nice. Excellent location. A must stay
10/10
Exceptional
26 Jul 2026
Rachel
Wonderful location at the best end of the old town. Super helpful staff, good amenities and fabulous breakfast. Highly recommended.
10/10
Exceptional
23 Jul 2026
Nguyen
I would stay at this hotel next times.
10/10
Exceptional
20 Jul 2026
Judith
We spent a lovely few days in Hanoi at the hotel.
Staff were so helpful and friendly.
The pool was a bonus with our granddaughter!
The hotel is centrally positioned in the old
Quarter, near the cathedral.
A great choice if you are in Hanoi!
Friends_and_family Family
10/10
Exceptional
20 Jul 2026
Luis
The property and the staff are wonderful. The location of the hotel is also a plus. It’s close to the lake , shopping and sites.

The rooftop pool is a welcome oasis when the weather is muggy.

Breakfast options were wonderful.
Self
10/10
Exceptional
09 Jul 2026
Jeffrey
The staff was very accommodating . We had a late flight and traveling with small children. They were able to let us stay in our room past noon. Which was really nice.
Friends_and_family Family
8/10
Excellent
04 Jul 2026
Tee Toy
I don’t like deluxe room because they do not have work desk, which is very important for work trip
Business
10/10
Exceptional
02 Jul 2026
Amanda
This hotel is outstanding! It is close to all amenities and services. Above all the staff are amazing. They were so friendly, attentive and helpful with all of our needs. They genuinely want to make your stay amazing. They always had welcome tea ready or offered to help with our travels. They are truly in a class of their own.
Family_with_children
10/10
Exceptional
30 Jun 2026
Benny
Great hotel in the heart of Hanoi the staff was amazing, help us alot. The breakfast was the best and the quality of the staff showed everywhere .
Family_with_children
10/10
Exceptional
29 Jun 2026
Jakob
The best service of any hotel we stayed at in Vietnam. You cannot beat the price for location and hospitality. Thank you so much to their team!!
10/10
Exceptional
24 Jun 2026
James
Really good location. Fantastic nights sleep as you really need the aircon. Amazing breakfast, really good choice. What makes the review excellent though is the staff, the simply could not have been nicer and more attentive. When back in Hanoi would definitely go back there
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Fahad
Nice boutique hotel in old quarters. Everything within walking distance. Breakfast was amazing. They had buffet and you could order from Ala cart as well with no extra charge.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Wasim
Very good, enjoyable time
Self
10/10
Exceptional
16 Jun 2026
Anne
The hotel was a haven amidst the chaos of Hanoi. All staff were very professional and friendly, and keen to make our stay as enjoyable as possible by offering sightseeing suggestions. Nothing was too much trouble. Very good food in the restaurant and the rooftop bar was a great place for a cocktail. The swimming pool was very small - not really big enough to swim - but they have limited space on the rooftop. A very well located hotel right next to the Cathedral.
Partner
10/10
Exceptional
16 Jun 2026
Brian
The staff were all wonderful and helpful
Family_with_children
10/10
Exceptional
13 Jun 2026
Amy
Fantastic stay at grand du lac, would recommend!
10/10
Exceptional
12 Jun 2026
John
Great value , excellent staff, comfortable rooms and in the heart of a great old quarter of the city . Book it 😊
Friends_and_family Friends
10/10
Exceptional
06 Jun 2026
Ngoc
Very charming hotel and staff were super friendly.
Friends_and_family Family
10/10
Exceptional
06 Jun 2026
Gregor
This is a fantastic choice to stay in a lovely Boutique Hotel in the Center of the Old City. Your day will start with an unbelievable breakfast overlooking St. Josef Kathedrale and the Center of Hanoi. The staff is incredible kind and helpful. There is a full Spa directly in the Hotel. On weekends Huan Kiem is a wonderful pedestrian only the area around the lake. A Central Park of Hanoi truly. Highly recommend this wonderful centrally located Hotel for your stay. You will not regret
Partner
10/10
Exceptional
01 Jun 2026
Keith
Loved everything about this hotel, from the moment I walked in its doors. The reception staff was polite, professional, and fast. The room was immaculate. Jack, the General Manager, obviously trains his staff to a high level of service, and if you meet him when you're there, you'll find him charming and extremely helpful, like old-school service we used to get at the best five-star hotels in Europe (before they were mostly bought out by conglomerates or chains). His kind attention made me feel that the hotel is now a home away from home for me, and I am looking forward to getting back there as soon as I can
Friends
8/10
Excellent
01 Jun 2026
Lauren
The reception ladies on the day shift are fantastic (night staff needs training). Hotel is in a great location but most rooms lack windows and theres a big price bump for those few rooms. Overall, much preferred heritage ham long (or the metropole for a but more $$) after visiting Hanoi 3x now.
Partner
8/10
Excellent
01 Jun 2026
Ngoc
Great find and conveniently located.
Friends_and_family Family
10/10
Exceptional
27 May 2026
KIEU
the staff is very friendly and fluent in English. The restaurant has plenty of choices to choose from.
Family
10/10
Exceptional
27 May 2026
Patrick
We stayed at the Grand Hotel Du Lac for five days during our vacation in Hanoi and loved everything about it. The staff was so helpful and gave us great advice on restaurants/tourist spots to visit. The room was very comfy and the AC felt amazing after walking around the Hanoi summer all day. Also really enjoyed the rooftop bar and pool and the extensive breakfast options!
Partner
10/10
Exceptional
26 May 2026
Natsumi
I had amazing experiences there!
Family
10/10
Exceptional
21 May 2026
David
Our family of five had 3 rooms for three nights, and our stay was a 12 out of 10–beautiful as well-equipped rooms, a delicious breakfast with a wide variety of fresh eastern and western options (as well as options to order), a small but decently functioning gym, and a phenomenally nice and helpful staff. A legit oasis in hustling and bustling Hanoi.
Family_with_children
10/10
Exceptional
20 May 2026
Thor
Rooms were clean and cold, breakfast was very good.
Partner
10/10
Exceptional
10 May 2026
Matthew
Great hotel, very central, with lovely rood terrace. Excellent service.
10/10
Exceptional
03 May 2026
Flor
The staff and location were great
10/10
Exceptional
27 Apr 2026
Balaji
I had an excellent experience with the hotel staff—their courtesy and warm welcome truly stood out. They were always proactive in offering help and went above and beyond to make sure everything was comfortable.

What impressed me most was their willingness to suggest great tourist spots and guide us with genuine care. Their support made the entire stay much more enjoyable.

I would give 100% credit to the staff for making this experience so memorable. Highly appreciated!
Self
10/10
Exceptional
26 Apr 2026
Peter
All staffs are so friendly and breakfast also good.
Partner
8/10
Excellent
25 Apr 2026
Keren
Tiny rooms, very tiny swimming pool.
All of this though, made up by a very central location. Easy to get around to main places.
Absolutely wonderful staff. They were working hard to ensure you had everything you needed. Super clean rooms— I appreciate the attention to detail. If space in the room is a must for your travel needs I would look elsewhere. But if u know you’ll only be at the room for sleeping and just need cleanliness and location- great pick.

One thing I did miss was a good pool to unwind next to after a long day of walking around. But that’s alright, that’s not what Hanoi is about. Do that in Da Nang. Hanoi is about the food/ culture/ exploration. This hotel accommodates the adventure.
10/10
Exceptional
23 Apr 2026
Shazia
Very friendly and helpful staff. In particular, Hong Quan provided a very personalised touch and was very helpful.
The breakfast was very good. Spa also very nice.
Location was great for old quarter.
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
Sixto
The most amazing, caring staff ever experienced on a hotel. I have travelled the world and this is by far the best experience i’ve had on a hotel. Will definitely come back.
Friends_and_family Family
10/10
Exceptional
21 Apr 2026
Christopher
Extremely helpful and friendly staff. Perfect location to explore the city.
Partner
8/10
Excellent
18 Apr 2026
Matthew
We initially stayed for a couple of nights. Our room didn’t have a door to the bathroom, just a curtain, which I didn’t like. We had a different room the second time we stayed (after an overnight cruise at Ha Long Bay) which did have a bathroom door so I would recommend putting in a request for a room with bathroom door if you like privacy.
Overall a great hotel though, and good location. Breakfast options were great and we also had dinner one night which was also very good.
Special mention to Grace on reception as she was extremely welcoming when we arrived, very helpful, and gave us some tips on what to do while we were in Hanoi. 10/10 service from Grace. Other staff members were also very friendly and I could not fault their service.
Partner
8/10
Excellent
15 Apr 2026
Casey
All good
Partner
10/10
Exceptional
15 Apr 2026
Teresa
This is a beautiful hotel in the heart of the old quarter. My bedroom was beautifully appointed (albeit a little dark having no external windows). Breakfast was amazing - great buffet selection plus an additional menu to order from. I stayed three nights and had dinner twice in the restaurant because the food was so good and the restaurant was relaxing with a lovely ambiance and stunning views of St Joseph’s church. Two members of staff deserve particular mention. Grace, on reception, checked me in but she “went the extra mile”. On my first night when I was unsure of where I was going she sent me a WhatsApp message to check if I was ok and if I needed any assistance. The second day of my stay she contacted me again. Jack - the general manager - came looking for me before I departed to speak to me about my experience and give me a gift to remember the hotel by. This was such a lovely personal touch. I have no hesitation recommending this hotel to future travellers to Hanoi. Thank you to all the staff for making my stay so memorable.
Self
10/10
Exceptional
04 Apr 2026
Kathryn
Great stay! Breakfast was amazing. Room was clean and comfortable. Location was central to everything. Rooftop pool was a nice bonus for humid afternoons.
Friends_and_family Family
8/10
Excellent
04 Apr 2026
Ashley
Very friendly staff and good breakfast. The interior room thing is a bit offputting and I wish their bar menu had better food options. Overall, great location and good value.
Friends_and_family Family
10/10
Exceptional
28 Mar 2026
Juan
Everything was excellent!
10/10
Exceptional
25 Mar 2026
Ruhi
Well trained friendly hospitable staff made us feel welcome. Well located in old quarter walking distance to all sites and food joints. Breakfast was good and we enjoyed our stay in Hanoi - highly recommended
Friends_and_family Friends
10/10
Exceptional
24 Mar 2026
Adriana
Lovely
10/10
Exceptional
20 Mar 2026
Laurie
From the minute they spotted us making our way to the hotel, the staff of the Grand Hotel du Lac did everything they could to give us a fabulous experience. They were warm, professional and efficient and served with their heart. The hotel is comfortable and well situated near the lake and old town. The breakfast is varied and delicious and the service was excellent. If you visit the rooftop bar, you must try the gin basil smash. It is amazing!
Partner
10/10
Exceptional
12 Mar 2026
Elena
The staff went out of their way to ensure that we enjoyed our visit. The environment of hotel from the reception room to the restaurant was cheerful at all times. Breakfast was delicious and varied. Our room was clean, fresh and lovely. It was a pleasure to stay at the Grand Hotel du Lac and we would highly recommend the hotel to anyone visiting Hanoi.
Partner
10/10
Exceptional
07 Mar 2026
Mary
We loved this hotel. The staff was so helpful and kind and the hotel is beautiful. The breakfast buffet was amazing. Highly recommend this hotel !
2/10
Poor
01 Mar 2026
Michael
There is nothing “grand” about this hotel other than its name. Save your hard-earned money and book elsewhere.

The room was very small, the floor felt sticky, the toiletries were subpar, and the slippers provided were clearly worn and used. It immediately fell short of what the hotel markets itself to be.

My wife and I did not have a positive experience. We were given only one key card to share. When I requested a second card, we were warned that we would be charged if it was lost. I’ve stayed at many hotels and have never encountered one that felt so intent on nickel-and-diming guests.

When we asked about exploring the city, the front desk recommended their own private tour service. We later discovered they outsource these tours and appear to charge significant markups. Hong recommended a six-hour private food and sightseeing tour around Hanoi. We paid $120 above the typical rate, expecting a well-curated experience.

Unfortunately, the tour was disappointing. We were limited to one main meal and one small snack, with the guide repeatedly reminding us that we had a food budget of only VND 100k per person. As first-time visitors excited to try local cuisine, this was frustrating. At one point, the guide ordered a full bowl of pho for himself and ate in front of us without offering anything additional. That was his version of a “food tour.”

This hotel markets itself as high-end and sophisticated, but our experience was the opposite. With so many hotel options, stay away!!!
Partner
10/10
Exceptional
22 Feb 2026
Amy
Staff, location and breakfast buffet was all great.
Family
10/10
Exceptional
19 Feb 2026
Kah Kay
Located in the old quarter of Hanoi just a short walk from Hoan Kiem Lake, the hotel is a boutique hotel with an exceptional level of hospitality. Staff of the hotel are friendly and helpful and can anticipate your needs including a preference for a shower cubicle instead of a bathtub.

The breakfast buffet is sumptuous with western and Vietnamese dishes served at level 9 where you can get a good view of Saint Joseph’s Cathedral. The rooftop bar and swimming pool is a good place to relax at night.
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Kah Kay
The hotel is right on the heart of the Old Quarter next to Saint Joseph’s Cathedral, a short walk from Hoan Kiem Lake. Breakfast at level 9 is a sumptuous affair with Western and Vietnamese dishes. Staff are very helpful and friendly.
10/10
Exceptional
12 Feb 2026
Linh
The room was, the staff was really nice
Business_and_leisure Partner
10/10
Exceptional
12 Feb 2026
Nandini
Very helpful staff. Ms Nhi Pham took care of everything we needed and was very helpful throughout our stay.
Leisure Family
10/10
Exceptional
12 Feb 2026
Eva
The hotel was beautiful and the staff was so friendly and over the top helpful
10/10
Exceptional
11 Feb 2026
Mercedes
Room was clean everyday that we came in from our tour. It would have been nice to have another chair in the room though.
Partner
10/10
Exceptional
11 Feb 2026
Adrian
Rooms very clean and comfortable. Amenities are perfect, rooftop bar is a nice feature. By far the best thing about the hotel is the fantastic young staff who are always happy to assist you in any way possible
10/10
Exceptional
05 Feb 2026
Didier
Excellent staff. Friendly and helpful . Great service !!
10/10
Exceptional
29 Jan 2026
Shadin
It’s very rare to come across a five-star hotel that truly delivers a personal experience. From the moment we arrived, every detail felt thoughtful and tailored, making our stay feel less like a hotel visit and more like being genuinely cared for. The service was impeccable, the atmosphere refined yet welcoming, and the overall experience exceeded expectations.
Friends_and_family Friends
10/10
Exceptional
29 Jan 2026
Theresa
It’s truly a great hotel to stay at. Clean and friendly customer service.
10/10
Exceptional
25 Jan 2026
Huong
We had wonderful holidays with staying at the Grand du Lac. The breakfast is so amzing vì bị
10/10
Exceptional
24 Jan 2026
Clifton Douglas
Excellent hotel stay in Hanoi. Hotel is very clean, staff are super friendly, breakfast is awesome and location couldn’t have been better for travelers. Would highly recommend and would stay again in an istant
10/10
Exceptional
14 Jan 2026
Magdalena
Exceptional service, amazing beds and pillows, great breakfast, fantastic location. We would all stay there again!
Friends_and_family Friends
10/10
Exceptional
12 Jan 2026
Rocco
Excellent hotel in a lovely part of a great city! Everything about the hotel is excellent and I highly recommend it. Andrew at reception and Emma and Emily at breakfast were great. Thank you and look forward to coming back, rf
10/10
Exceptional
07 Jan 2026
Frank
The staff was very friendly and attentive. We loved the food at the hotel especially the breakfast buffet. Our server was very nice and accommodating. Our room was clean and had everything we needed. There are just some water spots on the marble from previous use but not a big issue
Partner
8/10
Excellent
06 Jan 2026
Kostiantyn
Good location and decent hotel. Breakfast place is very crouded
Business Self
10/10
Exceptional
05 Jan 2026
PASCAL
Staff very intentioned and efficient
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
t
Room was pristine. Staff were adorable.
10/10
Exceptional
29 Dec 2025
Walther
Excellent across the board
Leisure Family
10/10
Exceptional
26 Dec 2025
April
Stay was amazin
Partner
10/10
Exceptional
26 Dec 2025
Sridhar
Staying at Grand Hotel du LAC was a wonderful and memorable experience.

The staff were courteous, caring, and went beyond what was normally expected to ensure that our stay was pleasant and enjoyable.

Camellia, one of the staff members helped arrange tours to Halong Bay, Ninh Binh, and the local Hanoi City Tour, all via WhatsApp even before we landed in Hanoi. She also checked on us during the tour to make sure that we were happy with the choice and see if there is anything she could to help.
She also pointed us to several cafe, lunch, and dessert choices at various spots in the Old Quarter.

The breakfast had plenty of vegetarian options, and the quality of food, fresh juices, fruits, and cappuccino were very good. The cafe staff heard our requests and catered to our needs superbly. The egg coffee (a Hanoi favorite among tourists) was recommended by the staff and it was like a creamy custard with strong coffee combined together.

The location is awesome (in the Old Quarter) with a lot of sight seeing options within 5 to 30 minute walking distance.

The room was very clean, with fresh fruits (banana, apple, lychee, and another local green fruit like a small apple) served daily along with bottles of water and a small refrigerator for keeping things cold.

Finally, arranging vehicles to and from the airport for a very reasonable price (compared to Grab taxi) was a bonus.

Kudos to the management team for running such a fine establishment.
10/10
Exceptional
23 Dec 2025
Aleksey
We booked two adjoining rooms on the 6th floor. I have to say this is one of the best resorts we’ve stayed at as a family. The hotel is in the old quarters of Hanoi, about a 1 minute walk from St. Joseph’s Cathedral. The hotel is in the center of all the action. The staff were amazing and went over and beyond to help us out. Camellia was particularly a standout as she ensured we were thoroughly taken care of. Can’t say enough of this hotel. The breakfast was an absolute treat. One of the best breakfast you will have with its assortment of free fruits.
Leisure Family_with_children
8/10
Excellent
22 Dec 2025
Emily
Great location. Rooftop bar and pool were wonderful. Very good breakfast buffet. Staff were wonderful as well
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
Miranda
Great service and a spectacular breakfast buffet
10/10
Exceptional
13 Dec 2025
Pegan
The breakfast was phenomenal! We've had a lot of help from the staff making our stay a memorable one. They were patient, kind and resourceful - a truly valuable team.

We've also received lovely gifts from the hotel for our stay and a kind gesture in terms of an upgrade to the vehicle of the airport transfer.

Can't wait for our next visit to there!
Leisure Family
10/10
Exceptional
05 Dec 2025
Tatjana
The staff were amazing, very friendly and made us feel at home. They gave us local suggestions and it was easy to communicate with them while we were out exploring, via whatsapp. They offered us a free upgrade to a room with a city view which was a nice touch. The rooms were clean and comfortable. The breakfast has lots of options; fruit, juices, meat, eggs, pho, dumplings, spring rolls etc. everything from check in to check out and laundry service were seamless.
Leisure Partner
10/10
Exceptional
04 Dec 2025
osezua
this was an excellent property with excellent and welcoming staff. the facility was beautiful
Business_and_leisure Partner
10/10
Exceptional
03 Dec 2025
Daniel
One of the best hotels we've ever stayed at. The hotel is well maintained and clean. The staff are lovely and always keen to help. The bar and restaurant were absolutely superb with a great selection. I honestly couldn't recommend this place enough.
Leisure Partner
10/10
Exceptional
29 Nov 2025
ian
fabulous location near to the cathedral. fabulous decor and lovely rooms. Great breakfast.
Business Friends
10/10
Exceptional
29 Nov 2025
Robert
Great location to shops and restaurants. The hotel restaurant and roof top bar are excellent. The rooms are on the smaller side, but extremely clean. The gym is ideal for traveler workouts. The thing that really stands out is the staff, all very friendly, efficient and professional. Highly recommend, i will stay here again.
Leisure Friends
10/10
Exceptional
25 Nov 2025
Lawrence and Silvia
Super clean room; fabulous spa, superb accommodations, location and service by its staff
Leisure Partner
10/10
Exceptional
24 Nov 2025
SILVIA
The staff made our stay even more enjoyable; great location, great hotel
Leisure Partner
10/10
Exceptional
22 Nov 2025
Kah Seong
Great hotel and great services offered. Spectacular services offered by Grace.
Partner
10/10
Exceptional
19 Nov 2025
John
Beautiful hotel. Amazing staff.
10/10
Exceptional
18 Nov 2025
KELVIN
Clean room. Polite and professional staff. Location is good as in near to many places.
Business
10/10
Exceptional
18 Nov 2025
Philippe
We found this gem right in the center of Hanoi “36 pho phường” district. Love the location and friendly staffs here. We will be back soon. Ms Lan Phuong at the Front desk was amazing, she went out her way to ensure we are happy.
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Hollis
From the second we checked in I knew our stay was going to be amazing. The service is absolutely unparalleled. Anytime I had any questions I would message the concierge via WhatsApp and they replied immediately. We arrange for many services during our stay and they assisted with all of them. I couldn’t be happier.
Leisure Partner
10/10
Exceptional
16 Nov 2025
wan
The hotel exudes colonial boutique chic. what makes the Grand du Lac hotel 5 star is the staff. Every staff we met was warm, courteous and welcoming from Grace at Check in to the restaurant staff and doormen.Everyone made us feel really welcomed and we really enjoyed our stay here
Leisure Partner
10/10
Exceptional
16 Nov 2025
Alexandra
Had a wonderful stay. The breakfast was tasty, the room was clean with a nice view and we didn’t hear any street noise. The location is convenient and surrounded by lots of nice shops and restaurants
Leisure Friends
8/10
Excellent
15 Nov 2025
Emily
Location was great. Service was excellent. Great selection at breakfast. Great views from restaurant and Ozone bar
Partner
10/10
Exceptional
11 Nov 2025
Ian
Friendly and outstanding service by all staff. Made us feel so valued. Outstanding oasis in the middle of the chaos of Hanoi. We would highly recommend
Partner
10/10
Exceptional
09 Nov 2025
Ari
Wonderful stay in a lovely room that was clean and beautifully decorated!
10/10
Exceptional
06 Nov 2025
Zhijian Tommy
Very friendly staff and excellent service. Appreciate the front desk staff Andrew for his food suggestions
10/10
Exceptional
02 Nov 2025
Francis
This was as close to a perfect stay as you can get. The staff are the most generous and helpful people I’ve had the pleasure of meeting anywhere around the world. Truly the gold standard for customer dedication and care. Nhi is a team member who my girlfriend and I will always remember. She ensured that our stay was not only above what we expected but helped us with so many other needs along the way. Truly. It’s people like Nhi that will make me return again and again to the Grand whenever I’m back in Hanoi. Hotel rooms where spotless breakfast was amazing. Emma was another amazing Grand DU Luc team member that stood out. Truly made our stay amazing and I can’t say enough how much it meant that Nhi helped us out in one of our hardest moments when we left Hanoi only to return. I will never forget how amazing this hotel and staff are.
Leisure Partner
6/10
Pleasant
30 Oct 2025
Kieu Mi
This is a stunning newly renovated hotel in the heart of historical Hanoi. Upon entry the hotel stands up to their name, Grand with beautiful touches of European influence decor.

The rooms were largely spacious and accommodating for even large suitcases & luggages. We booked last minute after leaving Da Nang due to a storm where were staying in an apartment suite in luxury hotel ocean front so we were not expecting much from a last minute booking with an internal window room but was pleasantly surprised with how beautiful it was!

We found the breakfast here to be very Americanized and western style unlike the other places we stayed. They have offer a variety of fresh fruit, pastries, and hot entrees buffet style in addition to breakfast entrees and lattes made to order from a menu. We tried the banh mi on the menu but it was panini pressed and looked like flat bread which was interesting. I wish they would have just kept it authentic instead of accommodating to western and European travelers.

Service was mostly friendly with a few being more pushy than the other places we’ve been - mostly with just the front desk as another reviewer stated. Lilly was our front desk representative that checked us in. Although she was nice, she said a few things that made us feel uncomfortable. Camellia was our guest relations officer who asked for 10/10 rating despite our honest feedback upon check out.

Other than that I’d recommend this hotel for its central location & stunning rooms!
Leisure Family
10/10
Exceptional
30 Oct 2025
Mads Halvor
Outstanding staff who made a real effort to assist. Can definitely be recommended!
Partner
10/10
Exceptional
29 Oct 2025
Molly
Great service great food and beautiful
10/10
Exceptional
28 Oct 2025
Donald
Great stay. One restless night with noise on the floor. Otherwise, pretty much 10/10.
10/10
Exceptional
27 Oct 2025
E. Tyna

Lovin Viet Nam.

My room was clean with appropriate amenities. There was a bit of dust under the bed but nothing terrible. As I mentioned to the front desk on my way out my shower did leak around the drain a bit. A minor caulking event.
I cannot say enough good things about the staff in the restaurants and in the Spa. I could live in the hotel forever.
Self
10/10
Exceptional
26 Oct 2025
Miles
Great location
10/10
Exceptional
24 Oct 2025
Tra
It’s ok
Business_and_leisure

Location & surroundings

Grand Hotel Du Lac Hanoi
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, Vietnam

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Grand Hotel Du Lac Hanoi

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