Name: Red River Inn And Suites
Address: 21982 BlackJack Road, Thackerville, 73459, US

10/10

Exceptional

03 Aug 2026

Janet

Everything was good

10/10

Exceptional

03 Aug 2026

John

Great staff. The room we had the AC would freeze you out which allowed for a great night of sleep.

8/10

Excellent

02 Aug 2026

Jennifer

The towels had a fowl smell to them. There could be a cross walk or side walks to the Inn because you have to cross the street and walk a short distance for the casino shuttle and that’s kind of dangerous especially at night.

6/10

Pleasant

02 Aug 2026

Annie

Good breakfast. TV satellite down 3 days.

8/10

Excellent

01 Aug 2026

Anna

Very nice big room

6/10

Pleasant

01 Aug 2026

Wanda

Tv did not work at all!

4/10

Poor

31 Jul 2026

Elaine

The rooms are horrible. They have a bad odor. The tvs didn't work. I recommend that you Pay a little more for a better hotel experience

10/10

Exceptional

29 Jul 2026

Christina

Last minute decision to check out Winstar and found this little gem. Super clean, big rooms and short distance to the shuttle. Staff was also super friendly!

6/10

Pleasant

27 Jul 2026

Whitney

Pictures look better than the actual place. Room was clean, but beds were hard, and not comfortable . Not quiet. Pool area was rundown. Would not stay there again.

2/10

Poor

27 Jul 2026

Jimmy

We showed up around 8:30 pm and was given our key to room. Went up stairs to room and door was open. Knocked on door and no one answered. Pushed door open and it was a mess. Went back downstairs and told them about it and they got us another room. This one didn’t have cold ac and the entire floor was warm. Shower had no water pressure and water splattered all over floor. Show curtain didn’t help at all. Tile on bathroom floor was loose. Furniture was stained and had an odor and office chair upholstery was peeling. For the amount we paid we expected better, especially being next to casino.

4/10

Poor

26 Jul 2026

Debra

Staff was courteous, however the hotel had a musty smell throughout. Also they didn’t have the room I reserved

2/10

Poor

25 Jul 2026

Keith

TV did not work, staff (general mamager) kept giving excuses and saying someone would be there in a few minutes to fix it. A few minutes never came. I was told the next day that they would comp part of the stay for the terrible accommodations. That never happened either. I had reservations for 3 other stays there which I have now canceled. I would suggest you do the same.

6/10

Pleasant

22 Jul 2026

Kai

They said breakfast was included. But when we got there at 8am there was no milk for the cereal, no butter for the toast no fruit and no eggs or meat. Very disappointing!

8/10

Excellent

21 Jul 2026

Javon

When booking the room it said they had a shuttle however; they don't you have to walk across the street to another hotel.

Family

4/10

Poor

20 Jul 2026

Roseann

Very overpriced for what you get. Our room was dirty and had old furniture. There was a concert in the area, so there was no way for us to book a different hotel or even a different room.

Friends_and_family Friends

8/10

Excellent

19 Jul 2026

janet

Room was bigger than expected, which came in handy! Air conditioning worked great

Friends

8/10

Excellent

19 Jul 2026

Jo-Rita

It was a great room for a girl's weekend overnight stay for a concert at Winstar. The bummer was the breakfast. No real protein options. The check in clerk was awesome!

Friends

4/10

Poor

19 Jul 2026

Ying

TV was not working and breakfast was not good at all.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Howard

The air conditioning didn’t work. The room was 80 degrees. The TV remote didn’t work. There wasn’t room cleaning (we were there for 2 nights). The breakfast only had waffles,cupcakes ,cereal but no milk.The room Was large and clean upon arrival. The staff was pleasant.

Partner

10/10

Exceptional

19 Jul 2026

Shonda

We stay at alot of motels and this is by far the cleanest one we've been in!! I wasn't afraid to walk barefoot!! GOOD JOB!

Partner

8/10

Excellent

19 Jul 2026

edward

Limited on toiletries

Partner

10/10

Exceptional

19 Jul 2026

Jose

Great staff

Family

8/10

Excellent

17 Jul 2026

Janet

Close to the Casino but not really walking distance and shuttle is at a different hotel on the road. They had used all the coffee they had for the continental breakfast but there was some in the room. The waffles were good and cereal. Room was clean and beds were very comfortable. Sitting area was nice also in the double queen room. Nice to have a tub to soak in and not just a shower.💕 I plan to stay there again when I come for a concert.

Friends

2/10

Poor

17 Jul 2026

Kenny

This place smelled, had dirty towel on our shower, advertised breakfast but had no coffee, no milk and a few week old danishes. We do not recommend this hotel at all, suggest you stay other places or in your car.

Partner

8/10

Excellent

13 Jul 2026

Charlene

It would be nice to have a casino shuttle throughout the hours of 10:00am to 12:00am.

Family

6/10

Pleasant

12 Jul 2026

Gale

Staff is verry Unfortunetely property needs a lot of upgrades. Breakfast area looks very dirty. Coffe machine on Sunday was out of order, they ran out if napkins. sVery sad to see that. There is no one in the breakfast ares while breakfast is in progress to check to see if people need anything. Trash can is over filled with trush, looks like trash has been sitting theer for days.

Partner

10/10

Exceptional

11 Jul 2026

saul G

Staff was excellent at the Desk was a woman name Nancy had good customer service 👍

Partner

8/10

Excellent

11 Jul 2026

GLORIA

Near the casino and comfortable stay

Partner

6/10

Pleasant

10 Jul 2026

Robert

It’s was good

Self

10/10

Exceptional

09 Jul 2026

Jennifer

The location to the casino is great. It felt clean inside

6/10

Pleasant

09 Jul 2026

Patricia

The manager, she was nice

Partner

8/10

Excellent

07 Jul 2026

Sisto

Great place to stay still close enough to the casino

Partner

8/10

Excellent

07 Jul 2026

Ricky

A place to stay to go to the casino

8/10

Excellent

05 Jul 2026

Trang

Room cleaned

4/10

Poor

04 Jul 2026

Hai

The jacuzzi and breakfast were bad

Partner

8/10

Excellent

03 Jul 2026

Gale

Hotel needs upgrades. Staff is very helpful on front desk. We had dust in the room pretty visible .

In the kitchen for breakfast , trash can that
was provided for customers to put their trash in, was very very dirty on the top.

It is a great location to casino.

I really think if they do a better job and cleaning rooms and maybe do a few upgrades on the interior of the building, it will be a good property.

Partner

8/10

Excellent

03 Jul 2026

Connie

The attendants at the front desk wasn't very friendly.

Family

8/10

Excellent

03 Jul 2026

Kathy

Clean and reasonable place to stay. Glad to have stayed there.

Friends_and_family Friends

6/10

Pleasant

30 Jun 2026

Tessa

Yes

10/10

Exceptional

29 Jun 2026

Janet

Great place to stay at an awesome price. Easy to get to the casino. Room temp.-A/C was phenomenal! Water pressure for shower was Fantastic! Room was big and clean! Will stay there again!

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Florinda

Clean and organized. It was very quiet and peaceful.

Partner

8/10

Excellent

26 Jun 2026

MARIA

Staff was very helpful and friendly up on arrival. Very clean room. Conveniently located to winstar casino.

Partner

10/10

Exceptional

25 Jun 2026

Larry

The staff was very helpful and professional. The rooms were clean and the grounds were well kept. I highly recommend this hotel to anyone thinking about staying here!

Family

10/10

Exceptional

23 Jun 2026

Rodolfo

the room was roomy. I would definitely stay again

Self

10/10

Exceptional

22 Jun 2026

scarlett

Close to casino very nice staff. The room was clean and comfortable.

Family

4/10

Poor

19 Jun 2026

Richard

Breakfast was absurdly stupid. Bed bugs bite me 7 different places.

Self

10/10

Exceptional

19 Jun 2026

Garrick

Great place 👌

2/10

Poor

19 Jun 2026

Amanda

Booking the room in the beginning was a mistake I will never again use this hotel because they not only charged me for the room which is normal but they held a $399 deposit from my bank card didn’t even tell me then when I ask the lady when checking out about the deposit she denied taking from my account and said I was only charged for the room not only that,the pull out couch was nasty the mattress has blood like stains all over it and the bedding even had blood stains. My old man found a bed bug on the mattress of the bed. Very horrible experience and they told us we couldn’t ask for sheets and a blanket for the pull out couch. The room had mildew smell so a majority of the night we couldn’t even stay in our room. All around horrible and a lost cause specially when it comes to money don’t use this hotel I’d recommend going elsewhere.the only good thing was it was close to the casino

Partner

10/10

Exceptional

17 Jun 2026

kamalakkannan

good

Partner

6/10

Pleasant

17 Jun 2026

Joe or Marietta

Room was clean except for the tub after we showered we found black hairs in tub must have come off the curtain.
Bed was comfortable.
Breakfast was THE WORST!!! No Milk. Breads were left out all day and hard. No meat for breakfast.
Pool area was bad they had one lounge chair and it was ripped up. Outside restroom was nasty and found another lounge chair inside of restroom it was ripped up too. We won’t be staying here again!

Partner

8/10

Excellent

15 Jun 2026

Mary

Clean, nice room, close to Casino!

6/10

Pleasant

15 Jun 2026

Sheri

My room was nice and big and very clean, but there was a certain smell in the room that gave me a headache.

Self

4/10

Poor

15 Jun 2026

Anthony

NOT HAPPY WITH SERVICE

8/10

Excellent

15 Jun 2026

Christopher

The room was spacious and clean. The staff was helpful and the convenient location right next to Winstar is a huge plus! The only negative is that the wifi didn't work well and 5G wasn't strong either, but other than that, I'd stay here again!

Self

6/10

Pleasant

13 Jun 2026

Vicki

We had a short stay. Property was good, location was great. We had issue with a/c not cooling. It was uncomfortable for us to get ready for our event. When we returned it was better, not great. If we were staying longer we would not have been ok with it.
Staff was friendly, property clean.

Friends_and_family Family

2/10

Poor

12 Jun 2026

Gloria

Loved it because of the distance to the casino. I didn't have a working tv for the 2.5 days of my stay . My refrigerator did not freeze

.

Self

8/10

Excellent

12 Jun 2026

Nancy

The room was hot the unit by the window was not working but when I checked out they told me there was an individual thermostat by the bathroom door which I did not see so I'll never know if it was broke or not it was 78 to 80° in the room I recommend not getting in the bed not using the bathroom facilities until you get your room checked out when things are in question like this

Self

6/10

Pleasant

08 Jun 2026

Melissa

Terrible breakfast, no napkins, juice machine broke, pool not open. Elevators not working, room on 3rd floor.

Partner

10/10

Exceptional

07 Jun 2026

Judith

One the best hotel in Dallas, thank you.

2/10

Poor

01 Jun 2026

Jamie

We booked through Expedia for a last minute trip. Upon getting to the hotel, we were unable to access our room due to the door key pad dying. The personal onsite has to use the master physical key to open the door. He informed us if we left the room we would get locked out and would need to ask for assistance again. Once we finally got in, we noticed there was mold on the curtains hanging over the window unit. I made comment with the associate in the room. After he left, we inspected further and found the curtains had mold all over them, which were right next to the bed. At this point I had no faith in the cleanliness of the rooms and asked for a refund as this was a major health concern for me due to personal reasons. He informed me that Expedia would have to request the refund, which his manager would then approve. Expedia allegedly reached out multiple times with no response therefor denying us our refund. The manager who is the only personal authorized to approve refunds is OOO, which I understand. However, it has been over a week at this point and we have received $100 in Expedia credit, which does absolutely nothing towards the $540 we paid for 2 rooms that were unusable.

Friends

6/10

Pleasant

29 May 2026

Roy

Room was clean but only had 2 bath towels asked the staff lady and she said they didn’t have any bath towels only small ones. And the check in staff was not very friendly definitely needs more training receiving patrons.

Partner

6/10

Pleasant

28 May 2026

Randy

The hotel is a cheap option to stay near the casino. The property was not staffed and dirty, the front door trash went from full to overflowing in a 1/2 days time. The pool looked like it was abandoned in place last season, the snack area was empty (no water for guest to buy). Room was clean and worked for what I needed. I would stay again but don't expect anymore than a room and a bed. Breakfast was a waffle and cereal as the only two items.

Partner

4/10

Poor

26 May 2026

José Eduardo

The stock was not helpful.

Family_with_children

6/10

Pleasant

26 May 2026

Travis

Clean and nice facility
High quality breakfast bar. Convenient to Pigeon Forge

Friends

10/10

Exceptional

18 May 2026

Gustavo

Muy limpio todo, totalmente recomendado

Friends_and_family Family

6/10

Pleasant

17 May 2026

Scott

Thought it was a quality hotel next to the casino and live venue, but the prices were high. Clean room, decent parking. There weren’t many staff.

Family_with_children

8/10

Excellent

17 May 2026

Dennis

Good

10/10

Exceptional

17 May 2026

Linda

Casino was quiet clean and safe the only thing that could have been better was breakfast there was only waffles cereal and fruit cups and oatmeal to make there wish there was some eggs

Partner

4/10

Poor

16 May 2026

Renee

When I reserved the room, I had no idea it wasn’t connected to the hotel. Inside smelled musty, and didn’t see or feel clean. The front desk lady was rude as hell. After driving 8 hours in straight rain, I got there around 2pm. I was tired from the drive, and just wanted to go to the room. Without even checking to see if the room is available yet, she instantly said we’re going to have to charge you for early check in. I’ve worked for hotels before, so she could have told me let me check and see if we have one, instead of rudely saying there’s an early check in fee. Really? 2pm is not that early. Long story short, after driving in the rain for 8 hours, I had a headache. I then no longer wanted to get back in the car to drive to the casino. I will not stay there again!

Self

10/10

Exceptional

16 May 2026

Alexandra

Great price and location close to casino and new spacious rooms!

Self

10/10

Exceptional

15 May 2026

David

Clean, friendly

4/10

Poor

15 May 2026

Paulette

It was within walking distance of casino, however, much care was needed due to heavy traffic.

Partner

6/10

Pleasant

11 May 2026

Sarah

The casino was the best part of our stay. The hotel i was disappointed in. No breakfast, very little options to choose from the snack section. The room i booked months in advance was overvooked when we got there. Highly disappointed in the hotel. The room was very hot. Pillows on the bed were couch pillows not bed pillows. We called down for a blanket and was told no. The staff was not there to help is in anyway. Wont be staying there again.

Friends

10/10

Exceptional

10 May 2026

Deborah

Great stay

Friends_and_family Family

10/10

Exceptional

09 May 2026

Jorge

Close to the casino, and a short walk from the shuttle drop off location

Family

10/10

Exceptional

07 May 2026

Charles

Breakfast was dismal, no fruit or anything past a waffle or cereal.

8/10

Excellent

04 May 2026

Tawny

The hotel is a bit outdated and the price was raised due to a concert nearby. I don't think that is a good business practice. Staff was very friendly and accommodating.

Partner

6/10

Pleasant

28 Apr 2026

Melva

The couch in my room had a big dip in it and it was very hard to get out of the hotel was clean, but it needed a lot of TLC. I asked when I got to the front desk if I could get a hotel room close to the main lobby or the elevator if we had to go on another floor and she told me no that my room was down by the exit door.

Family

8/10

Excellent

28 Apr 2026

Mark

Room was clean and a good little option for a night or two close to casino.

Partner

8/10

Excellent

28 Apr 2026

Julia

I was skeptical based on what I read but this was perfect for what I needed. I traveled alone and stayed 2 nights and felt perfectly safe. Check in was easy. The room was very large and I was glad to have a couch as I spent a bit of time in the room and it was nice to not have to sit on the bed the whole time. Was walking distance to a delicious Mexican restaurant. Easy to get an uber to and from the venue in the casino for the concert. My only complaint is the small market in the property was out of water for purchase and the hairdryer in my room didn’t work and the coils were bright red when plugged in. I was glad I packed a hairdryer just in case. Otherwise was truly perfect for what I needed.

Self

2/10

Poor

26 Apr 2026

Michael

I booked our reservation on hotels.com a couple of months ago. We got to the hotel at 3:30 PM. The desk clerk said that our room wasn't ready. I went outside and informed my wife. After about 10 minutes, I went back in and asked how much longer it would be before our room was ready. The desk clerk then said that my reservation had been flagged as fraudulent because I had make the reservation through expedia.com and that expedia.com and bookings.com were in the process of merging and that it was causing problems with the reservation. I asked if he could somehow override the issue and was told no. I asked if the reservation could be canceled and the room could be sold to me as a walk in and was told no. Because I was from out of state and my reservation was flagged as fraudulent, I could not use a credit card. I had to pay with cash. I said ok and walked out. I called the Best Western down the street. They had rooms available. They cost more but were able to accommodate us immediately. We had a very nice stay at the Best Western and they will always get our business. I tried to call the Red River Inn to cancel my reservation twice and they didn't answer. We stopped by the Red River Inn on our way to the casino to let the clerk know that we would not be staying there and to cancel our reservation. He said ok. That was the only time he was helpful. We had never stayed at the Red River Inn before and we never will. The demand for cash rather than a credit card seemed sketchy.

6/10

Pleasant

25 Apr 2026

Johnny

The property is quiet. The breakfast is poor and best to bring your own or go out. There is no shuttle bus as listed. It overall a good place if you are looking for peace and convenience to the venue.

Partner

4/10

Poor

25 Apr 2026

Bennie

Had a phone call shortly before visit that my card would not run and they may have to cancel room. Gave them two different card numbers and neither one would process. Told them I would pay cash. When I arrived none of their credit cards were processing. This is entirely unacceptable and a backup option needs to be in place with a separate way to charge if they have a system issue. Some of us rely on credit cards to pay. After I got checked in and to my room everything there was really good but the remote to the tv did not work. So I had no tv. For $271 a night at a very low star hotel they should have their cleaning service ensure the remote turns the tv on and off before finalizing room. Had it not been for the credit card issue, the less than friendly staff and the remote I would have raised my rating from the last visit. As it stands this hotel needs some improvement especially at these prices which they only get due to being right by Winstar. In any other town these rooms would only be worth 80 bucks a night. If you have the cash stay somewhere else.

Friends_and_family Friends

2/10

Poor

25 Apr 2026

Cynthia

Patking was fine. Rooms were bad again

Partner

4/10

Poor

25 Apr 2026

JAYNIE

Neither tv worked.
Door handle broke off while inside second bedroom. Hotel staff had to get door open.
No milk at breakfast
Clean room
great parking
Helpful staff

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Tosha

We were worried with all the bad reviews, but had a nice stay. Hotel and room were clean and smelled great. Breakfast waffles were really good. Check in and out were both fast. 15 minute walk to the WinStar, or walk across the street to the Win Inn and hop on the shuttle. Overall, we had no issues and would stay again.

Friends

2/10

Poor

20 Apr 2026

ROBERT

My room had holes in the wall, The secondary lock on the door was broken. The television did not work and the hair dryer did not work. Beware of this place, by the way my 1 night stay was $313.17. I would expect this from hotel that was $49.95 per night.

Partner

10/10

Exceptional

19 Apr 2026

Iris

Large, comfortable room ; living and bed area spacious. Recommend

Partner

10/10

Exceptional

19 Apr 2026

Daniel

It was great!

10/10

Exceptional

19 Apr 2026

Valerie

The only concern I have is a towel & wash cloth were stained yellow. I am a nurse and I have seen stained linens. Throw them away.

Partner

6/10

Pleasant

14 Apr 2026

Misty

About the only thing going for this hotel was the location to casino (of course) and the staff were friendly. The room was spacious and the spa tub in the room was good. The lock on the door didn't work, we did use the latch or fold out latch. The TV was too small for the space and you couldn't turn the volume or channel when laying in the bed. Had to be right in front of the TV. The shampoo bottle in front of the spa tub was used, barely had any in it. The carpet was coming up pretty significantly around the border from front door tile to room flooring. The sink in the bathroom sprayed you if you turned it on more than a trickle. The shower was fine until you tried to move and it would creak loudly and made you feel you might fall through. The pillows on the bed were like 4x4's, not regular size. To close the curtains for privacy, the curtains hung over the a/c unit and kinda in the way. The place needs upgrades. It was grossly overpriced! We won't ever stay there again unless upgrades are made and/or the price significantly reduces. We have stayed at way better hotels for a third of what we paid. Unfortunate experience, but we made the best of it.

Partner

10/10

Exceptional

12 Apr 2026

Donna

Room was huge. Very clean. Decent breakfast. Great stay.

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

David

The hairdryer was broken and told the night person,, no response. The ice machine was leaking

Family

8/10

Excellent

11 Apr 2026

Michael

Hotel is somewhat dated. An outlet near one nightstand was missing the plastic cover plate. Large water spill coming from first floor ice machine. \"New\" credit card processing system was glitching so hotel called earlier in day before check-in asking us to pay cash. Overall all not a bad stay. Free breakfast was good.

6/10

Pleasant

11 Apr 2026

Samuel

When we arrived, the payment equipment wasn't working. They were sending people with reservations to get cash because they couldn't accept credit cards.

8/10

Excellent

07 Apr 2026

Susan

The property was in good shape, except that we were on the 3rd floor and it took forever to get hot water. And once the hot water showed up, it took forever to get cold water.

8/10

Excellent

05 Apr 2026

Dixon

Not bad for the price but the rooms could use some updating. The bedside lamps both had rust on them, the A/C was extremely loud and the furniture showed a lot of wear. My only real complaint would be the terrible pillows on the bed, there were five pillows but they were all the size of small throw pillows rather than normal bed pillows. Overall this isn't a bad hotel and the price wasn't bad.

Partner

10/10

Exceptional

04 Apr 2026

Carolyn

Hotel and casino were both safe, clean and we definitely enjoyed our visit.

Partner

4/10

Poor

31 Mar 2026

Donald

Hotel property needs better maintenance and upkeep. Complimentary breakfast is bare bones and not kept stocked with items they were offering. Limited seating, no service personnel. This needs to be improved as hotel guests deserve better.
.

Partner

2/10

Poor

30 Mar 2026

Keith

My reservation via expedia was somehow canceled while i was standing in line waiting to check in to the hotel. I made the reservation on March 3, received a confirmation email reminder on March 25 but some got canceled on March 28, the checkin day. I dont k ow who canceled it. Beware of using expedia for reservations.

Partner