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Half Board
Usually includes breakfast and one additional meal.
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Hotel Royal Chiao Hsi
Yilan · Taiwan – China
No. 69, Wufong Road, 69View location
9.4/10Excellent1,000 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.4/10 9.4
Condition9.4/10 9.4
Location8.0/10 8.0
Neighborhood8.8/10 8.8
Amenities9.6/10 9.6
See all ratings- Family hotels
- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Royal Chiao Hsi
The Hotel Royal Chiao Hsi offers comfort and convenience in the popular Jiaoxi Township. Guests enjoy amenities such as complimentary Wi-Fi, daily housekeeping, and an on-site gift shop.
Relax in well-appointed rooms featuring LCD televisions and ensuite bathrooms, or unwind at the fitness center, hot spring bath, on-site golf course, outdoor pool, and spa. Experience a welcoming atmosphere and excellent service at Hotel Royal Chiao Hsi.
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With a stay at Hotel Royal Chiaohsi in Jiaoxi, you'll be in the mountains, within a 5-minute drive of Jiaosi Hot Springs and Wufengchi Waterfall. This family-friendly hotel is 0.9 mi (1.5 km) from Tangweigou Hot Springs Park and 1.2 mi (1.9 km) from Jiaoxi Sietian Temple.
Make yourself at home in one of the 193 individually decorated guestrooms, featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature separate bathtubs and showers, spring water baths, and hair dryers.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A train station drop-off service is provided at no charge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
20
Hotel policies
No rollaway/extra beds available
No elevators
Parking height restrictions apply
Unicode Support true
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Important information
-
You need to know
- Pool access available from 8:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
-
Special Instructions
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Disposable personal items, such as toothbrush, toothpaste, and razors are available at the front desk (surcharge).
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 交觀業字第1215號
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Minimal age
20
-
Spoken Language
Japanese
English
Chinese (Mandarin)
Nearby attractions
Wufengchi Waterfall
1.5 km / 0.9 mi
Tangweigou Hot Springs Park
1.5 km / 1 mi
Catholic Sanctuary of Our Lady of Wufengqi
1.8 km / 1.1 mi
Jiaoxi Sietian Temple
2 km / 1.3 mi
Jiaosi Hot Springs
2.2 km / 1.4 mi
Jiaoxi Hot Spring Visitor Center
2.3 km / 1.4 mi
Sanmin Wetland Park
3.7 km / 2.3 mi
Monkey Cave Waterfall
4.2 km / 2.6 mi
Linmei Shipan Trail
4.2 km / 2.6 mi
Jin Che Biotechnology Aquaculture Science Center
4.9 km / 3.1 mi
Wusha's Former Residence
5.6 km / 3.5 mi
Jiaoxi Golf Course
6.5 km / 4 mi
Yilan Riverside Park
8 km / 5 mi
Longtanhu Park
8.2 km / 5.1 mi
Toucheng Old Street
8.3 km / 5.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 193
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Car hireExtra charge
- Airport Shuttle
- Room serviceExtra charge
- Laundry service
Show 42 more facilities & services
- LaunderetteExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Smoke detector
- Hotel safe
- Currency exchange facilitiesExtra charge
- Lift access
- Shop
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Library
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant: 2
- Smoking areaExtra charge
- Banquet hall
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sun loungers
- Children playgroundExtra charge
- Kids’ club
- Game room
- SaunaExtra charge
- Hot tubExtra charge
- MassageExtra charge
- Spa centreExtra charge
- Breakfast
- Non-smoking establishment
- Table tennisExtra charge
- Fitness
- Billiards
- Mini golfExtra charge
- GolfExtra charge
- Golf practice facility
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
SUITE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE CITY VIEW TWO BEDSSUITE • CITY VIEW TWO BEDSSUI.2B-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
SUITE CITY VIEW TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE JAPANESE ROOMQUADRUPLE • JAPANESE ROOMQUA.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
QUADRUPLE JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: QUA.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
SUITE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEWSUI.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
SUITE MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CITY VIEWSUITE • CITY VIEWSUI.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
SUITE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE JAPANESE ROOM WITH VIEWSSUITE • JAPANESE ROOM WITH VIEWSSUI.JE-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- JAPANESE ROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
SUITE JAPANESE ROOM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- JAPANESE ROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.JE-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE JAPANESE ROOMSUITE • JAPANESE ROOMSUI.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
SUITE JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
SUITE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DUPLEX DELUXESUITE • DUPLEX DELUXESUI.DP-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DUPLEX DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
SUITE DUPLEX DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DUPLEX DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DP-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
Room JAPANESE ROOM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royal Chiao Hsi
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Royal Chiao Hsi
100
reviews shown
brandin
Best hotel in all of Taiwan! 5 out of 5, don’t waste your time going anywhere else.
ChingYuan
Do not need breakfirst every day if you stay for more than 3 days.
Staff is very well trained & friendly.
Room is super clean.
Staff is very well trained & friendly.
Room is super clean.
Michael
Beautiful rooms and wonderful staff.
Donna
Here’s a smoother, well-written rephrased version suitable for a review:
This is an old-style Japanese hotel with a luxurious dining area. The onsen stay includes a set dining meal. The food was decent, but not everything felt fresh, and the hype from some reviews seemed a bit exaggerated. I wish the soaking tub had been located outdoors on a deck, like in some other onsen hotels in Japan. The futon mattresses were quite thin, which made sleeping uncomfortable.
This is an old-style Japanese hotel with a luxurious dining area. The onsen stay includes a set dining meal. The food was decent, but not everything felt fresh, and the hype from some reviews seemed a bit exaggerated. I wish the soaking tub had been located outdoors on a deck, like in some other onsen hotels in Japan. The futon mattresses were quite thin, which made sleeping uncomfortable.
Cynthia
clean room, courteous staff, nice hot spring facilities. great buffet
WEE LEE
Super lovely place to stay in Chiao Hsi. Beautiful, serene and clean. Great place for a relaxing stay. Have been to this hotel for ample times. Still very well-maintained and clean. Super recommended
Stanley
The hotel itself is pretty with a relaxing atmosphere. I loved the spa and amenities it offered.
??
安靜、休閒生活的好去處。
Paul
Ok
Tzy Yin
Beautiful view
Hsiao
I highly recommend this hotel
Vincy
This is not my first trip to hotel, however, it is always a pleasant trip as the quality of the food and service is good; I particularly like the hot spring😊
Iris
My grandparents have always loved the buffet offered by this hotel, this is their first time staying overnight and they couldn’t have been more pampered and happy!
Lydia
Nice & quiet. An idea place to stay away.
SOPHIA
Great location and easy-going for relaxing vacation
JOHN
We were at the same hotel 5 years ago and like it. This time still enjoyed our stay and impressed how well the hotel was being kept in its top rate condition. The food was good. The hot spring is nice and massage service excellent! Definitely will come back again!
Leo Yung Chung
Provide a relaxing environment
Weiyang
Very good property and service
Peichuen
Excellent service. All staff members are friendly, competent, and efficient. All issues are resolved efficiently and right on the mark. Buffets for breakfast and dinner are excellent. Zen Garden offers great no-menu lunch too. Spa is great. I also enjoyed the morning walk to the waterfall,
Silvia
Hotel staffs were friendly and initiative to help when we looked confused during our stay.
Albert
Very nice place but don’t eat over there
Hotel is 5 star but restaurant and foods are only 3 star level
Hanni
A pleasant stay
The service was good. The hotel is clean and warm. The room is comfortable. It’s an old hotel but they’ve done a great job at maintaining the quality of everything.
Verified traveler
So impressed consider it’s old property compared with newest hotels
Wendy
服務人員親切有禮，環境舒適清幽，館內活動也多多元化。即便下雨天都待在飯店內也都很開心，期望下次再來造訪。
Tseng
All good, especially Service and View
Danny
Great property and love the hotel facilities. Still stay here again
lin
Loved it
Excellent hotspring resort with lots of activities for younger children. Service of staff was great
Verified traveler
Top quality of amenities, services and food.
Jessica
Spectacular view and cozy atmosphere. Super relaxing accommodation experience.
Verified traveler
Love it. Will be back. The location is great. Room and spa
Belle
Good food. I don’t mean the buffet. I mean the set menus at the restaurant.
Verified traveler
The buffet, the spa are great! Relaxing facility but a little worn out compare to my last visit 6 years ago!
MJ
Thanks to friendly and professional staff at the hotel, we really enjoyed our first trip to Chiao Hsi. Make sure not to miss daily musical performance which is held every evening at the lobby. The hotel provides a variety of kid's activities,too, and they wete quite fun too! We loved food, pool, and hot spring. We will definitely come and stay at Royal Hotel Chiao Hsi again!
Yujung
Thank you for giving us a great memory
As usual and as expected, my husband and I were treated with care, sincerity, and best services. I had a wonderful ending of our summer vacation.
Verified traveler
Longer hours of breakfast buffet will be better, though it is considerate to have set breakfast served too
Verified traveler
Great but not as great as before
3rd stay, love this hotel in most ways but was struck by decline in variety at both breakfast and dinner buffets, especially pronounced in breakfast baked goods, also one front desk person was inept in handling the updating of credit card on file and required 2 visits to straighten out and did not explain her inability to get it done correctly
Ms
Confortable. Breakfast is excellent. Sevice is very good. Outdoor hot spring is not good because there are lots of mosquitoes and there are only 2 hot spring pools, one cold water and the others are for foot. A bit disappointed. Rather take hot spring in the room. Other facilities are good for kids.
Serene
Excellent service
staff very caring and attentive especially in Zen Restaurant. 1 of my family not feeling good immediately
staff approached us to make sure that everything is ok.
Will go back again as it is my 3rd stay.
staff approached us to make sure that everything is ok.
Will go back again as it is my 3rd stay.
Verified traveler
Staffs are very helpful and nice, we can feel they did the best arrangement for us.
MF
Most things is wonderful but room face the construction and concrete. I would like to see some green trees or mountain when I come to Chiaohsi for hot spring not just grey and steel.
Eriko
Very good facility especially pool and hot spring.
Verified traveler
The staff is very kind, the buffet is delicious, everything is great
Verified traveler
excellent staff and excellent hot spring, nice breakfast and dinner
Patricia P.
Yilan Royal Hotel Stay
Overall pleased with everything. Satisfied with our stay.
Verified traveler
Great stay, recommended for family stay
We had a great stay in the hotel. It may not be counted as SLH (small luxury hotels) as the size and the no. of occupancy are not small at all. Great for family trip as a lot of different selection of things you can do. What it impressed me the most is even the hotel was crowded on the day when we checked in the staff is still able to give me an earlier entrance to the room. Only one small thing to comment is the staff knowledge on wine pairing on the dinner we had may need more polish. Great stay overall !
Karen
Food needs an upgrade
CHISZU
The best getaway trip for families!
This is the third time I chose to stay at Hotel Royal Chiaohsi. We love the hotel facilities - swimming pool, hot spring tub and everything. Dinner and breakfast are well arranged, food and drinks are nice. Looking forward to the next stay : )
Phoebe
To Be Improved in Food Variety
The hotel offerred breakfast and dinner buffet while the food variety is not attractive.
Wai Chu
Highly recommendable hotel
wonderful hotel n enjoyable stay with the onsen facilities.Food is also good. Splendid way to spend a holiday
Verified traveler
Japanese hot spring hotel operate by Taiwanese
Great services and plenty hotel hosted events to keep the trip interesting. Shared bath/ hot spring was nice and clean. Hotel was crowded with family, including the restaurants. Foods are okay, room for be improvement.
Mark
We enjoyed a relaxing holiday here. The staff are friendly.
bon
Relaxing hot spring? NO WAY!
It’s a luxury hotel apart from not enough hearting in the public area. Nice environment and food. However it’s SO Noisy because every corner is full of kids like a youth centre or junior school.
It’s a hotel for family with kids. Not for relaxing.
It’s a hotel for family with kids. Not for relaxing.
Verified traveler
Great family friendly hotel
The hotel has a huge outdoor hot spring/cool pool complex that my kids enjoyed playing. We went in December and it has sparse rain and a bit cool but the outdoor hot spring made you feel so relaxing in the rain. The hotel provide basket with plastic cover for the pool towel and you store your personal belongings in there too so it won't get wet if it rains. They provide sweet ginger tea at the pool too. My kids also enjoyed the indoor family playroom. They have 3 pool tables, 3 ping pong tables, 1 footballs table, 1 air hockey, a big slide complex, and an area for toddlers which include kitchen set, train set and some stuff animals. My toddler and and my grade school children both enjoy the hot spring and family playroom a lot. We did not use the indoor spa facility. One complaint is the common area in basement (dining and family playroom area) is extremely cold all the time. My booking include 2 meals (breakfast and dinner) which is a plus because we never need to leave the hotel. It's definitely a great family resort.
Wan Lun
It's worth to live.
Polin
會想要每年固定去一次，品質一直很讓人滿意。也得到充分的放鬆
Yi-Ting
房間乾淨舒適 員工親切友善 飯店內還有很多可以參加的活動 適合親子同遊
DAJENG
很好的住宿環境, 交通方便, 很值得再去住一次.
LI HUA
之前飯店經驗多少都有隔音問題
這次入住老爺礁溪非常安靜
房間空間也夠大
戶外泡湯區還有半露天泡湯池
空間感很舒服，空氣很通透
接待人員不用說也都非常親切
已經在計劃下一次入住了
這次入住老爺礁溪非常安靜
房間空間也夠大
戶外泡湯區還有半露天泡湯池
空間感很舒服，空氣很通透
接待人員不用說也都非常親切
已經在計劃下一次入住了
TSAI CHEN
飯店溫泉，泳池相關設施非常完善，並提供許多室內活動或是附近觀光行程的選項。
Pun Yee
已多次入住 酒店維護不錯
早晚餐多選擇 溫泉♨️超正
度假一流🥳
早晚餐多選擇 溫泉♨️超正
度假一流🥳
Pi shan
服務很好，客房乾淨舒服，食物好吃。
How-Ran
服務周到，接駁車很方便，娛樂設施不少，健身房小了點。
CHING HSUN
設施非常好，房間很大，床非常舒適好睡，大廳酒吧現場演奏氣氛不錯👍
YEN-YU
乾淨、服務完善、環境使人覺得放鬆，一切都讓人想再回訪
Meng Yong
總體來說，都還算不錯的一次住宿體驗，人員親切，餐點美味豐盛，設施多元，館內活動也算豐富。
然，唯一美中不足的是，部分活動的配套措施或稱應急預案沒規劃好；主要針對隔日一早的晨間活動，天氣預報已預告高下雨機率，且當地也算是多雨的天氣，但館方似乎對戶外活動並無針對活動中途遇大雨的相關對應方案。
這點其實蠻扣分的（淋著大雨從五旗峰回到飯店，這很難讓人不扣分，雖然明知可能會下雨而不帶傘出門，也有自己的問題~），而為這種事扣分，其實很不值得，畢竟其他的一切都很棒~
然，唯一美中不足的是，部分活動的配套措施或稱應急預案沒規劃好；主要針對隔日一早的晨間活動，天氣預報已預告高下雨機率，且當地也算是多雨的天氣，但館方似乎對戶外活動並無針對活動中途遇大雨的相關對應方案。
這點其實蠻扣分的（淋著大雨從五旗峰回到飯店，這很難讓人不扣分，雖然明知可能會下雨而不帶傘出門，也有自己的問題~），而為這種事扣分，其實很不值得，畢竟其他的一切都很棒~
Ka Man Anita
Everything is prefect, and it is very good for family trip
KA LAI
第一次入住，老人家玩得好愉快！如果膳食可以由buffet 改為set dinner ，比較好。
Aihua
員工服務態度親切 客房非常乾淨舒適 早餐樣式多 整體入住感覺超極棒
kam ching
Good environment and spa. Suitable for family and couple
Yin Chieh
服務很好，我跟家人都很滿意這次的住宿。
MING-CHIH
自助早餐大勝晚餐，室外池泡湯戲水大人小孩都愛
KUANGSHENG
服務人員親切
Chun Yih
乾淨
LAM
房間別致舒適，服務優良
HAO MING
服務態度很棒！房間寬敞舒適！
但晚餐的自助餐餐點品質不如期待，許多餐點保溫不夠，CP值不佳，不建議！
但晚餐的自助餐餐點品質不如期待，許多餐點保溫不夠，CP值不佳，不建議！
FAN-LIN
非常棒的房間設計與餐食，服務一級棒
CHIA JUNG
市景房的夜景和日出超棒. 房間處處是貼心的擺設, 精緻的裝潢, 非常乾淨. 所有櫃檯,餐廳,設施,商店的工作人員都非常親切.
Shu Fen
很棒的設施、美食和氛圍
五旗峰瀑布的健行超棒的
五旗峰瀑布的健行超棒的
Feng Hsiang
冬天就是要泡溫泉。泡完還有按摩椅身體放輕鬆。真享受😋
Dongkyu
호텔 시설과 스텝 친절도는 매우 만족하나 음식이 한국인에게는 잘 맞지 않을 수 있음
han chieh
食物多樣 服務有禮貌 但是不值這個價位
pi chu
客房乾淨服務人員好ˋ.設施服務也很棒.早餐自助餐真的種費多品質也好.口感也很棒
CHING LIEN
服務好
CHIUNG CHUAN
.
Wei Cheng
環境乾淨優雅，服務人員態度親切，餐點豐富美味
Eunice
Great hospitality of the hotel staff.
Chun Yih
體貼
bee
景觀美 服務仔細貼心不慍不火，餐點恰到好處
五星卻不失家庭的溫暖。
服務人員的教育訓練難得的上軌道！
宜蘭第一當之無愧
五星卻不失家庭的溫暖。
服務人員的教育訓練難得的上軌道！
宜蘭第一當之無愧
HSIAO HAN
一泊二食很棒，早餐也很多選擇；建議沙發用好清潔的皮革 比較適合
Shu Fen
真的是非常棒的體驗
Chao hsuan
舒適的大浴場
Yiching
房間半夜有躁音
床單被套蓋了後身體覺得癢
體驗感CP value low
床單被套蓋了後身體覺得癢
體驗感CP value low
HUN SHENG
無可挑剔
LI
都棒
KUANG TAI
人員、設施服務整體體驗佳，自助晚餐餐點菜色過於普通，建議調整，重質不重量。
CHAO WEI
一塵不染，服務人員優秀.
Kang-Li
good
Lin Yu
員工接待和服務都很棒
Shih chieh
超讚！
chia jung
很棒
第一次帶著小小孩來，玩水、房間設施，以及從大廳開始的服務都很棒
Location & surroundings
Hotel Royal Chiao Hsi
No. 69, Wufong Road, 69, Yilan, Taiwan – China
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Hotel Royal Chiao Hsi
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