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Four Points by Sheraton Yilan Jiaoxi

Yilan · Taiwan – China

No 1 Aly 18 Ln 48 Renai RdView location

8.6/10Excellent515 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.6/108.6
Condition8.6/108.6
Neighborhood8.8/108.8
Amenities8.8/108.8
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  • Family hotels
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points by Sheraton Yilan Jiaoxi

This property offers a total of 173 accomodation units. The establishment's common areas include Wi-Fi internet connection. This hotel offers 24-hour reception for guests' convenience. This hotel understands that accessibility is important to all guests.

For this reason, it features wheelchair accessible guest rooms and is fully adapted for easy access. All guests staying at this property may take advantage of the car park. Travellers will enjoy a fun stay at this property with a huge offer of entertainment facilities.

Those who wish to disconnect from daily routine may make use of the property's health and wellness facilities. Additional fees may apply for some services.

Read more about this hotelShow less

A stay at Four Points by Sheraton Yilan Jiaoxi places you in the heart of Jiaoxi, within a 15-minute walk of Jiaosi Hot Springs and Tangweigou Hot Springs Park.

This family-friendly hotel is 0.7 mi (1.1 km) from Jiaoxi Hot Spring Visitor Center and 0.8 mi (1.2 km) from Jiaoxi Sietian Temple. Make yourself at home in one of the 173 air-conditioned rooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding.

Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature spring water baths and bidets. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby.

A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 20

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Unicode Support false Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 1:00 PM to 9:30 PM.
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Parking height restrictions apply.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 20 years old
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
    • Property Registration Number 宜蘭縣旅館第254號
  • Minimal age
    20
  • Optional fees
    • Credit card charges are subject to a surcharge

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Tangweigou Hot Springs Park 0.1 km / 0.1 mi
Jiaosi Hot Springs 0.9 km / 0.6 mi
Jiaoxi Hot Spring Visitor Center 1 km / 0.6 mi
Jiaoxi Sietian Temple 1.2 km / 0.8 mi
Monkey Cave Waterfall 2.8 km / 1.7 mi
Wufengchi Waterfall 3.2 km / 2 mi
Sanmin Wetland Park 3.2 km / 2 mi
Jin Che Biotechnology Aquaculture Science Center 3.3 km / 2 mi
Catholic Sanctuary of Our Lady of Wufengqi 3.5 km / 2.2 mi
Wusha's Former Residence 4.9 km / 3 mi
Jiaoxi Golf Course 6.6 km / 4.1 mi
Linmei Shipan Trail 6.9 km / 4.3 mi
Toucheng Old Street 6.9 km / 4.3 mi
Toucheng Cultural and Creative Park 7 km / 4.3 mi
Toucheng Seaside Forest Park 7.3 km / 4.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 173
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy service
Show 26 more facilities & services
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Terrace
  • Newspapers
  • Luggage room
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant: 3
  • Smoking areaExtra charge
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Children playgroundExtra charge
  • Kids’ club
  • Game roomExtra charge
  • Sauna
  • SolariumExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 20
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM CITY VIEWFAMILY ROOM • CITY VIEWFAM.CV

    Photos are not available for this room type.

    Four Points by Sheraton Yilan Jiaoxi

    FAMILY ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSIC WITH VIEWSTWIN • CLASSIC WITH VIEWSTWN.AS-WV

    Photos are not available for this room type.

    Four Points by Sheraton Yilan Jiaoxi

    TWIN CLASSIC WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    Four Points by Sheraton Yilan Jiaoxi

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Four Points by Sheraton Yilan Jiaoxi

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH VIEWSQUADRUPLE • SUPERIOR WITH VIEWSQUA.SU-WV

    Photos are not available for this room type.

    Four Points by Sheraton Yilan Jiaoxi

    QUADRUPLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC CITY VIEWDOUBLE • CLASSIC CITY VIEWDBL.AS-CV

    Photos are not available for this room type.

    Four Points by Sheraton Yilan Jiaoxi

    DOUBLE CLASSIC CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLASSIC WITH VIEWSQUADRUPLE • CLASSIC WITH VIEWSQUA.AS-WV

    Photos are not available for this room type.

    Four Points by Sheraton Yilan Jiaoxi

    QUADRUPLE CLASSIC WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLASSIC WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.AS-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Four Points by Sheraton Yilan Jiaoxi

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER WITH VIEWSDOUBLE • PREMIER WITH VIEWSDBL.PE-WV

    Photos are not available for this room type.

    Four Points by Sheraton Yilan Jiaoxi

    DOUBLE PREMIER WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH VIEWSTWIN • SUPERIOR WITH VIEWSTWN.SU-WV

    Photos are not available for this room type.

    Four Points by Sheraton Yilan Jiaoxi

    TWIN SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIER WITH VIEWSQUADRUPLE • PREMIER WITH VIEWSQUA.PE-WV

    Photos are not available for this room type.

    Four Points by Sheraton Yilan Jiaoxi

    QUADRUPLE PREMIER WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Four Points by Sheraton Yilan Jiaoxi

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points by Sheraton Yilan Jiaoxi

8.6
Excellent
515 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Neighborhood
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
04 Apr 2026
wallace
Good!
Friends_and_family Family
10/10
Exceptional
07 Jan 2026
Mawen
Staff in the check in area are very attentive
10/10
Exceptional
09 Apr 2025
Verified traveler

Very enjoyable stay!

Excellent accommodations with private hot spring bath. Service was above and beyond. Afternoon tea and late night snacks in addition to the nice breakfast were all included. Really enjoyed our stay.
Partner
8/10
Excellent
27 Feb 2025
Tien Nee
Room has a musky mouldy smell when we enter. Perhaps due to the moisture from hot spring bath that is attached to the room. Our beds were not made on the second day. Pillows not entirely enjoyable to use. Bed is good. Bkfast and supper spread is delightful.
Leisure Partner
10/10
Exceptional
30 Aug 2022
Ava
Nice hotel, good service and love the room with bricks. Area is convenient, easy to get around
Leisure Family_with_children
8/10
Excellent
14 Oct 2021
YU CHUN

Overall fair-good. As first stay here.

Pretty nice in room Onsen experience. Some nice local dishes with breakfast. (An annoy sound during night hours, from above the floor? Though we did fall asleep after a relaxing good bath!) Nice location and surroundings, convenient too.
Partner
4/10
Poor
21 Feb 2020
Hank
We arrived at breakfast at 10:00am... which was exactly when they stopped serving breakfast. We were told we would not be served... although there were 20 people sitting, eating at tables and food still out. We were eventually told we could take a plate to go. We walked out with our plates while everyone was still sitting, eating, and others were arriving to join them and eat. We were treated like homeless people.
Leisure Partner
10/10
Exceptional
21 Nov 2019
Jackie
Kids friendly with kids play area and kids activities. Excellent service staff and we had a great stay. Only disappointment is that the water for the bathtub doesn’t seem to be hot spring water.
Leisure Family_with_children
10/10
Exceptional
21 Oct 2019
Wan ying
Too busy breakfast buffet
Family
10/10
Exceptional
09 Jun 2019
Chao-yen
It was a great experience.
Totally I stayed for 2 nights (booked separately) and the service was great especially the 2nd day's breakfast, they even prepared an additional special meal for us. What a surprised!!!!

Swimming pool was nice and clean and my kid love it.

I will definitely come back again
Family
10/10
Exceptional
15 May 2019
Patrick
The hotel is new and clean. The facilities are all in good condition!
Leisure Family_with_children
8/10
Excellent
01 Jan 2019
SZE WAI NIKKI

Ideal for family trip

We spent 2 nights there and the styay was relaxing. Thr hotel locates at the most convenient point of the town, though you can't expect much as the town itself is quiet. However, I'd say it's good for us as we were expecting a recharge instead of.dazzling trip.
The hotel was in good condition, we got private Hotspring tub in our room n our kids are kinda young, so we didn't try their public bath. The suite itself is cozy just it wasn't as spacious as I thought according to the photos diaplayed. Nice n helpful staff. May visit again
Family
6/10
Pleasant
11 Nov 2018
Verified traveler
The room's insulation is bad. You can hear noise outside the door easily.
And there is something wrong with the air conditioner, sometimes cold and sometimes not.
8/10
Excellent
10 Aug 2018
Milton

Hot spring hotel stay in summer.

Restaurant is simple with very limited selection of meals. In room hot spring bath space is narrow and small.
Family
4/10
Poor
27 Jul 2026
JIA Jun
以這個房價真的性價比不夠好,提供的下午茶宵夜都普通,早餐也是普通,房間偏小,尤其浴室只能一個人使用,2大人略擠,花同樣的錢礁溪有更好的選則,泳池及SPA 設備都不符合這價位的水準(太小了)

但值得一提的事,服務人員親切有禮貌。
8/10
Excellent
28 Jun 2026
YENHUI
這次入住體驗整體非常棒!飯店服務人員態度親切、表現優秀,令人印象深刻。房內的浴池很大,非常適合和五歲的小孩一起享受泡湯樂趣;9樓的遊戲區也規劃得很好,小朋友玩得非常開心,一切都讓人感到很放鬆。
唯一的遺憾是早餐時段的座位安排。當時看到有更有氣氛的空位,希望能更換座位,卻被告知那些位置是「保留給團客」的。雖然我們理解並配合飯店的安排,但心裡難免有些不解,畢竟每位房客都是付費來度假放鬆的,應該享有同等的款待與享受機會。
除了這點小插曲,服務人員的服務真的沒話說,依舊感謝全體團隊的用心!
Friends_and_family Family
6/10
Pleasant
06 Jun 2026
Chan
早餐真的不好,沒有什麼選項,可以用心多一點熱,還有小飛蠅
Friends_and_family Friends
10/10
Exceptional
09 May 2026
Yu Jen
樂高主題很讚,我外甥很喜歡
Family_with_children
10/10
Exceptional
09 May 2026
Yu Jen
親子友善,我女兒很滿意,玩的很開心
Family_with_children
10/10
Exceptional
06 May 2026
li chuan
礁溪轉運站接送!下午茶好吃的豆花!紅豆!雖是簡易的下午茶東西好吃!親切的櫃檯人員!房間乾淨舒適!泡湯池水量也大!沐浴乳洗髮精薰衣草味道!聞起來很舒服!推薦給想到礁溪泡湯住宿的朋友們!
Friends_and_family Friends
10/10
Exceptional
21 Jan 2026
HSIULING
很棒
Partner
8/10
Excellent
11 Dec 2025
Yunfang
早餐種類太少
Friends_and_family Family
10/10
Exceptional
03 Dec 2025
Wai Chun
房間住得很舒服,還提供免費下午茶及宵夜,讚!!
Partner
10/10
Exceptional
10 Aug 2025
Peilin
舒服餐點也很適中美味
Friends_and_family Family
10/10
Exceptional
21 Jun 2025
PAO HUNG
親子飯店,非常好
Friends_and_family Family
8/10
Excellent
24 May 2025
Verified traveler

令人放鬆的溫泉渡假飯店

飯店服務人員很親切熱情。房間不算大,但房間的泡湯浴池很不錯!
Friends_and_family Family
8/10
Excellent
10 May 2025
HSIANG TING
服務人員很好 房間不錯 但浴室偏小 泡澡的地方也偏小有點可惜
Friends_and_family Family
4/10
Poor
27 Apr 2025
TSEYU
價格與飯店整體不匹配 消夜量很少 飯店設施普通 地點較偏。
Leisure Friends
10/10
Exceptional
06 Apr 2025
Che Hung
環境優美,附近環境方便,服務很棒
Friends_and_family Family
10/10
Exceptional
03 Mar 2025
sue chen

宜蘭溫泉喜來登

很舒適。服務好
Friends_and_family Family
8/10
Excellent
06 Feb 2025
Chiawen

有機會會再來

房間不大,但是蠻整潔的。
泡湯池也不大 還是還是可以
床梢小 而且有點硬
主要是房門的設計很吵,每次都會被同樓層的關門聲震醒。
有附下午茶跟宵夜很棒,下午茶有豆花鹽滷豆花很好吃
頂樓還有熱水spa池跟烤箱,都要穿泳衣,因為網路沒有寫 當初詢問櫃檯人員也沒有告知要帶泳衣,所以沒有使用到這個設施很可惜
他們的兩人份烤鴨也蠻好吃的!
Partner
8/10
Excellent
05 Jan 2025
Verified traveler
浴室的設計有點怪怪的
淋浴洗澡的水會噴到泡湯浴缸內
廁所要拉窗簾,不然同房間的人都要看你上廁所
Partner
8/10
Excellent
22 Nov 2024
CHIH HAO
住宿體驗是好的,但是價格偏高,而且完全沒有溫泉的感覺。
Friends_and_family Family
6/10
Pleasant
02 Aug 2024
Verified traveler

期待過高的飯店

不管到那個公共空間都是小孩的吵鬧聲,如果想要找安靜的住宿環境不推薦這裡。另外飯店跟屋內設施有點老舊,濕氣很重。
Self
8/10
Excellent
31 Jul 2024
Chun lun

一切符合預期!

一切都很美好!員工親切有禮貌,有提供下午茶和宵夜。帶小朋友來住宿很適合。唯一是枕頭和床睡不習慣!
8/10
Excellent
28 Jul 2024
chih ping

人性

飯店服真的很盡責'無奈多數房客在點心開放時''''''實在都在(貪心)以至於注重禮數的房客感到不適'
房間剛入住時除濕機滿水~~再多注意喔
Partner
10/10
Exceptional
19 Jun 2024
Shih Heng
初食軒的鴨子著實不錯,建議可以嘗試,房間乾淨清潔,也沒什麼噪音。不錯的住宿體驗。
Leisure Partner
6/10
Pleasant
27 Mar 2024
HSIUMEI
房間偏小
Leisure Family
2/10
Poor
27 Jan 2024
HOYOUNG
다시는 자고 싶지 않습니다

1. 방이 너무 추운데. 에어콘만 가능
2. 모든 불들은 침대 옆에서만 가능 (화장실 불 포함)
3 샤워기는 너무 낮은데 의자 하나 없음
4. 가격 대비 정말 별로
Partner
10/10
Exceptional
26 Dec 2023
Wing Tong
親子配套很好
Leisure Family_with_children
8/10
Excellent
28 Jun 2023
Yung Yuen
建築環境稍舊,但還算是整齊乾淨
10/10
Exceptional
22 Apr 2023
KA HUNG
環境清幽~房間整潔~服務人員態度良好~
Leisure Partner
4/10
Poor
29 Jan 2023
CHIEN

極差的體驗

不知道是不是因為在春節的時候入住關係,所以價格比較高一點。
倘若不是因為春節的關係,而是常態性價格,那我認為該酒店好像不太清楚自己的價格定位。一個晚上要價11,000多台幣,而相同的金額在臺北市區可以住到 W Hotel;其中最讓人家感到不開心的是,該酒店在電梯內有廣告其餐廳的烤鴨套餐,詢問前台人員卻一問三不知,價格問餐廳、用餐時間問餐廳、可否預定問餐廳,而當下詢問時間點是晚間九點左右,該酒店前台表示餐廳已經打烊,要隔日才能詢問,且要客人自行前往詢問,並非是前台備註有客人詢問並於隔日主動告知,且該酒店於電梯內的烤鴨套餐廣告是表明「須前一天預定」,什麼都要客人隔日才問,那真心該酒店換成自助入住、退房的機器人便可。
前台什麼都不知道,又無法主動提供客人服務也沒有任何客人所需資訊可供應,這個價格與服務完全不對等。

若是前來泡湯休息該酒店是不錯選擇,住宿過夜請三思。
Partner
10/10
Exceptional
01 Jan 2023
HUI-WEN
員工跟服務人員都很親切有耐心
孩子在餐廳吐出來也馬上幫忙清理,真的是非常不好意思
Leisure Family_with_children
8/10
Excellent
20 Dec 2022
Wen Chuan
服務人員很親切、友善。
Leisure Family_with_children
6/10
Pleasant
14 Oct 2022
Chia Fen
價格近5000,電視還壞掉⋯⋯覺得傻眼,後面請房務來修,沒那個價值的飯店
Friends_and_family Family
8/10
Excellent
03 Oct 2022
JIA HAO

良好

入住快速 房間都有 泡湯池 泉質不錯夠燙..離公園很近步行5分鐘…房間寧靜度不錯…早餐選擇不多就一般般
Friends_and_family Family
10/10
Exceptional
01 Oct 2022
Verified traveler
整體上都是不錯的體驗。
Friends_and_family Friends
10/10
Exceptional
12 Jul 2022
FINE-HAW

開心的旅程

感謝兆品酒店的服務, 不論是客房舒適度, 下午茶happy hour, 早餐 都十分滿意, 家人度過愉快的假期~
Friends_and_family Family
10/10
Exceptional
06 Jul 2022
ChunChieh

兆品酒店住宿

房間乾淨,環境舒服,陽台外景漂亮
Friends_and_family Family
10/10
Exceptional
05 Jul 2022
Yo
舒適滿意
電視頻道可以再多一點
Leisure Self
10/10
Exceptional
05 Jul 2022
Verified traveler
房間乾淨,有溫泉可泡,是個愉快的假期
6/10
Pleasant
25 Jun 2022
su chiu
飯店服務員態度很好,但房間枕頭寢具潮濕不乾爽,房內地板也是溼氣很重,住起來不舒服。
Friends_and_family Family
6/10
Pleasant
04 Apr 2022
Cheli
房間小
Partner
10/10
Exceptional
01 Apr 2022
SHUHUI

推薦住宿

服務佳環境舒適,地點很方便,很推薦的住宿環境
Friends_and_family Friends
8/10
Excellent
22 Mar 2022
Verified traveler
房間沒有瓶裝水,沒暖氣,沒一次性刮鬍刀,有點不方便。
服務人員親切 這個很加分
Friends_and_family Family
10/10
Exceptional
13 Mar 2022
Tsung-Wei

很棒的住宿體驗

於3/5-3/6入住貴飯店,
是個期待很久的旅行,更謝謝貴飯店提供的舒適住宿體驗,及所有飯店人員提供的優質服務。

一間很優質舒服的住宿選擇,
是個值得再訪的飯店,乾淨、服務佳、舒適。
Friends_and_family Family
10/10
Exceptional
13 Mar 2022
ching
什麼都很好,只是泳池較小,擠滿了人,遊戲室擠滿了小朋友。
如果有露天裸湯就太棒了!
Friends_and_family Family
10/10
Exceptional
03 Jan 2022
Yen Ching
推薦一個。
Friends_and_family Friends
10/10
Exceptional
27 Dec 2021
YI-WEI

陽台布置浪費了空間

馬桶沖水不順暢,陽台布置可以多一些巧思
Friends_and_family Family
10/10
Exceptional
14 Dec 2021
Wen yu

Nice

Very good hotel
Friends_and_family Family
6/10
Pleasant
05 Dec 2021
SHU HWA
枕頭發現一隻小蜘蛛
Friends_and_family Family
8/10
Excellent
30 Nov 2021
CHIA-YU
飯店值班經理處理問題的態度積極,給旅客不錯的印象!大加分。整體來說,唯一的缺點就是加點的晚餐-先知鴨兩吃的CP值太低
Friends_and_family Family
4/10
Poor
16 Nov 2021
LANG

Disaster & disappointed experience

這裏就是要泡溫泉~房間1201有夠潮濕浴廁通風不良,牆壁鏡子窗戶玻璃全是水氣, 廁所地上牆壁也是水氣潮濕, 真應入住當晚發生水氣時就要求換房
餐廳服務待加強或機動性加強~~咖啡機牛奶噴的髒兮兮, 湯蓋翻進湯裏,服務生都需要我叫他們去處理
Partner
10/10
Exceptional
14 Oct 2021
Ping-Kuang

溫馨的好酒店

房間寬敞舒適清潔,接待人員親切,難得一件的好酒店
Friends_and_family Family
10/10
Exceptional
11 Oct 2021
WEI LING
積木房值得再訪👍👍👍
Friends_and_family Family
10/10
Exceptional
05 Sep 2021
Aiwa

超推薦飯店

兒童積木遊戲很有趣,房間乾淨舒適,溫泉泡完全身舒暢,服務人員態度良好
Friends_and_family Family
10/10
Exceptional
02 Sep 2021
Verified traveler

服務態度佳&舒適!

櫃檯人員態度好,也非常貼心,看到有老人家,主動幫我們換到離電梯較近的房間。
房間也非常乾淨、舒適,雖因為疫情,有些設施無法使用,但這完全不影響飯店的舒適度,早餐還行,沒有什麼特別的;另外,一樓的咖啡廳東西不貴也很好吃!
位置方面,走大概5分鐘就有超商、手搖杯店與買伴手禮的地方,非常方便!離五峰旗也不遠,開車10分鐘內就到了。
Friends_and_family Family
10/10
Exceptional
30 Aug 2021
YI FENG
不錯的飯店,下次有機會還會去住
Friends_and_family Family
10/10
Exceptional
25 Aug 2021
Verified traveler

很新~很乾淨

很新~很乾淨
Friends_and_family Family
6/10
Pleasant
20 Aug 2021
Verified traveler
早餐很爛
樣式很少
Partner
10/10
Exceptional
16 Aug 2021
Hsun Yueh
客服人員服務態度良好
房間舒適
Friends_and_family Family
6/10
Pleasant
14 Aug 2021
Verified traveler
第一次入住這個飯店,覺得最棒的地方就是服務人員的服務,真的很親切很友善,飯店清潔度也沒話說,我也喜歡他們的環保主張,但除了這幾點之外其他都覺得還好而已,以同等的價格在礁溪有更好的選擇。因為網路評價其品牌的知名度,我們對這個飯店有高度的期待;但一進到房間,首先發現的是溫泉超級不熱,放入溫度計發現才三十幾度,令人感到相當疑惑,不知道是不是真正的溫泉,但飯店陳列泉質證明,又感到更疑惑。雙床客房設計很不友善,浴室跟廁所沒有單獨可以控制燈光及抽風機的開關,一個人在睡覺時,另一個人除了開燈打擾對方之外只能摸黑去上洗手間;明明是雙床房卻只有一個邊桌,另一張床的人沒有邊桌可以使用,相當不便;入住六樓,早上九點,門外傳來超級大聲機器運轉的聲音,直接吵醒度假想睡晚一點的我們。因為疫情關係,早餐採取套餐式供應,這點可以理解,但是卻沒有考慮不同餐食限制及需求的客人,只有兩種套餐選擇,而且都有肉類,以星級飯店來說,沒有考慮到不同的餐食需求及限制,有失水準。
Leisure Partner
10/10
Exceptional
04 Aug 2021
YUNG TSE

很棒!

清潔舒適服務好!
Friends_and_family Family
10/10
Exceptional
03 Apr 2021
Verified traveler
非常に快適に過ごしました。
外国人にもオススメの宿です。
Friends_and_family Family
10/10
Exceptional
22 Mar 2021
Verified traveler

很不賴

早餐很好吃、地點鄰近好逛好吃地方
Partner
10/10
Exceptional
08 Mar 2021
chiungman
房間很乾淨
Friends_and_family Family
8/10
Excellent
20 Feb 2021
Verified traveler
Very good hot spring
Leisure Family_with_children
4/10
Poor
20 Feb 2021
Verified traveler
餐廳與咖啡廳的午餐與晚餐很棒
自助早餐食物品質就差了,服務員不收用過的餐碟,要自己拿去回收區。
房間浴室還有不少上一房客留下的長髮,蠻噁心的。住宿第二日已反應,至今四日,未有跟進。
Leisure Partner
10/10
Exceptional
16 Feb 2021
Verified traveler
早餐選擇不多。
其他整體都滿意
Friends_and_family Family
6/10
Pleasant
11 Feb 2021
Chao-Yu
服務不錯但是房內設備不行,空間太小,沒有沙發
Partner
8/10
Excellent
22 Jan 2021
chikuang

兒童旅館

整體而言很好,游泳池略小,可能是家庭客較多的關係,淋浴間有尿味,其餘整潔度尚可
Friends_and_family Family
10/10
Exceptional
05 Jan 2021
Pei-Yi

不錯的親子飯店

我們訂樂高造型的房間,可愛又舒適,9樓活動區很好讓小朋友放電XD
飯店的位子也不錯,下樓可以買東西都很方便,有機會會再入住。
另外早餐的部分就普普~
Friends_and_family Family
10/10
Exceptional
27 Dec 2020
Verified traveler

很棒的飯店

家族旅行預訂兩間家庭房,豪華家庭房房型寬敞,有私人湯池,外面有一個寬敞的露臺,晚上可以俯瞰山下夜景,房間乾淨舒適,床硬度適中,住宿體驗相當舒適,而且每個樓層都有設置飲水機,這對有帶小孩的家庭來說非常方便,免去自己燒水的麻煩,也不用擔心熱水壺乾不乾淨。

唯一的小缺點是晚餐只有合菜,早餐提供的餐點品項稍少,建議可以再多一些餐點,讓選擇豐富一些
Friends_and_family Family
6/10
Pleasant
13 Dec 2020
SHIHHENG
酒店不主動提供一次性用品是值得稱道 但是skin lotion還是應該是必需品 如同shampoo一樣是必需品 建議加上

浴室和洗手間的燈光只能自床頭控制 不是很方便
Friends_and_family Family
10/10
Exceptional
10 Dec 2020
Verified traveler
服務非常親切,房間很乾淨,離礁溪主要街道很近,地點很方便。
Leisure Family_with_children
8/10
Excellent
06 Dec 2020
JiXian
早餐要排隊
Partner
8/10
Excellent
30 Nov 2020
HSUN YU
乾淨,服務好,設施完備,早餐豐盛,附近機能良好
Friends_and_family Family
8/10
Excellent
29 Nov 2020
Shiang Yi
建議
1.隔音不太好
2.房間附設浴缸太小(僅能容納一人舒適空間
3.
Partner
8/10
Excellent
21 Nov 2020
CHENG HAO

ood

good
Friends_and_family Family
4/10
Poor
20 Nov 2020
Ching chang
不太優,不好停車,餐區擠,4夜中cp值最低,不會再去。還是老爺好。
Friends_and_family Family
4/10
Poor
26 Oct 2020
Shuang-chi

不值這個價

覺得飯店有點小氣,兩個小孩,小禮物只有一份,第二份要用買的。今年度第三次來礁溪,這間最失望。
Friends_and_family Family
4/10
Poor
18 Oct 2020
PEI-YEN

陽台應該佈置多一點陽台椅子太髒

沒有裸湯非常可惜
Friends_and_family Family
8/10
Excellent
15 Oct 2020
Vera
露天泳池、遊戲室,小孩超愛的。
Leisure Family_with_children
8/10
Excellent
11 Oct 2020
Kaiting
早上自助式
Friends_and_family Family
8/10
Excellent
04 Oct 2020
YU CHIANG
早餐很弱,都沒什麼特色,脂香鴨價格太貴,不到那個價值
Friends_and_family Family
8/10
Excellent
07 Sep 2020
ChiangSang
健身房設備少了些
常用的跑步機只有一台 使用上沒有規範 也沒有排定順序
整體而言是舒適的
Friends_and_family Family
8/10
Excellent
02 Sep 2020
Chia Lei

飯店新穎乾淨舒適,會再次入住

飯店新穎,房間乾淨舒適,泳池SPA雖不大但是小朋友玩得開心,人潮多時會有三個救生員,令人安心。接近早餐時間很多食物都遇空不補。湯圍溝溫泉公園就在旁邊,便利商店要走一小段路。
Friends_and_family Family
4/10
Poor
03 Aug 2020
Verified traveler
家人一共訂了三間房,竟然被分在三個樓層!前所未有的住宿體驗!
Friends_and_family Family
6/10
Pleasant
29 Jul 2020
ChiHsiang

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Friends_and_family Friends

Location & surroundings

Four Points by Sheraton Yilan Jiaoxi
No 1 Aly 18 Ln 48 Renai Rd, Jiaoxi, Taiwan – China

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Four Points by Sheraton Yilan Jiaoxi

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