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Mersoy Exclusive Resort Family
Marmaris · Turkey
ICMELER MAH. 176.SOK, 4View location
5.8/10Review score67 Reviews
Cleanliness5.6/10 5.6
Service6.4/10 6.4
Comfort6.6/10 6.6
Condition5.6/10 5.6
Location9.0/10 9.0
Neighborhood8.0/10 8.0
Amenities3.4/10 3.4
See all ratings- Family hotels
- Hotels with spa
- Adults Only
- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mersoy Exclusive Resort Family
The Mersoy Exclusive Resort Family welcomes you to İçmeler/Marmaris, where the lush green forest meets the azure sea. Located in the heart of town, our hotel is just 200 meters from İçmeler's famed beach, a short walk from shops, boutiques, restaurants, and bars.
Our hotel offers standard rooms as well as Family rooms. For exploring further afield, a minibus stop conveniently located in front of the hotel offers frequent service to Marmaris, just 7 km away. Dalaman Airport is 95 km from the hotel.
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In the heart of Marmaris, Mersoy Exclusive Hotel is within a 5-minute drive of Icmeler Beach and Mallmarine Shopping Center. This beach hotel is 2.9 mi (4.7 km) from Marmaris Beach and 3.7 mi (6 km) from Marmaris Aqua Park. Stay in one of 85 guestrooms featuring LCD televisions.
Rooms have private balconies. Satellite television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Transportation services
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
11:30 AM
Minimum check-in age
16
Hotel policies
Beach nearby
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
You need to know
- The seasonal pool will be open from May 01 to October 31.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 2022-48-0811
-
Minimal age
16
-
Optional fees
- Airport shuttle fee: TRY 1500 per vehicle (one-way, maximum occupancy 4)
- In-room safe fee: TRY 50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
Russian
English
Turkish
Dutch
Nearby attractions
Marmaris National Park
0.2 km / 0.1 mi
Icmeler Beach
0.6 km / 0.4 mi
Nirvana Beach
1.3 km / 0.8 mi
Mallmarine Shopping Center
2.6 km / 1.6 mi
Marmaris Beach
3.8 km / 2.3 mi
Siteler Şirinyer Cami
5.7 km / 3.5 mi
Marmaris Aqua Park
6 km / 3.7 mi
Marmaris Go Karting Park
6.2 km / 3.9 mi
Aqua Dream Water Park
6.8 km / 4.3 mi
Atlantis Marmaris Water Park
6.9 km / 4.3 mi
Blue Port Shopping Center
7 km / 4.4 mi
Ahu Hetman Hospital
7.3 km / 4.5 mi
Mini Golf Marmaris
7.5 km / 4.6 mi
Caria Hospital
7.9 km / 4.9 mi
Marmaris Amphitheater
8.3 km / 5.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1995
- Year of most recent renovation: 2019
- Total number of rooms: 74
- Number of floors (main building): 4
- Double rooms: 49
- Suites: 24
- Accessible rooms: 1
- hotel
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
Show 52 more facilities & services
- Harbour
- Beach
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Bicycle hire serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- ShopExtra charge
- Garden
- Terrace
- Sun terrace
- Luggage room
- Dining area
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Highchairs
- Air conditioning in Restaurant
- PrinterExtra charge
- PhotocopierExtra charge
- Children’s swimming area: 1
- Sun loungers
- SaunaExtra charge
- Steam bathExtra charge
- Turkish bath (hamam)
- MassageExtra charge
- Spa treatmentsExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast buffet
- Buffet lunch
- Buffet dinner
- À la carte dinnerExtra charge
- All inclusive
- LGTBIQ friendly
- Identification card at arrival
- Flight information required
- No hen/stag or any other parties allowed
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 38 m²FAM.ST-1
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Living room: 1
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMersoy Exclusive Resort Family
FAMILY ROOM STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST-1
Room amenities
- Safe
- Living room: 1
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMersoy Exclusive Resort Family
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMersoy Exclusive Resort Family
FAMILY ROOM WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE LAND VIEWDOUBLE • LAND VIEW • 1 Bedroom • 20 m²DBL.LV
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- LAND VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Shower: 1
- Satellite TV
- Bathtub: 1
- 220V power supply
- Wi-fi
- Balcony
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMersoy Exclusive Resort Family
DOUBLE LAND VIEW
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- LAND VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LV
Room amenities
- Bathroom: 1
- Shower: 1
- Satellite TV
- Bathtub: 1
- 220V power supply
- Wi-fi
- Balcony
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMersoy Exclusive Resort Family
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE LAND VIEWDOUBLE SINGLE USE • LAND VIEW • 1 Bedroom • 20 m²DUS.LV
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- LAND VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMersoy Exclusive Resort Family
DOUBLE SINGLE USE LAND VIEW
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- LAND VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DUS.LV
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Mersoy Exclusive Resort Family
41
reviews shown
Christine
Fr
Abdulhamid
I have been in a lot of terrible places around the world but this one is the most worse one I’ve ever been.
Emma
Shocking and nothing was done
Bilal
Arrived at 4.30 am with a 7 year old?
Was told they have no rooms and to wait for the manager to arrive after 10am,
Even though id booked , paid, got confirmation and emailed the hotel earlier to inform them of arrival time with a reply saying 'dont worry'.
The chap behind the counter to be fair did allow the expedia advisor to call his mobile and he did call a taxi for me for my relocation.
Was told they have no rooms and to wait for the manager to arrive after 10am,
Even though id booked , paid, got confirmation and emailed the hotel earlier to inform them of arrival time with a reply saying 'dont worry'.
The chap behind the counter to be fair did allow the expedia advisor to call his mobile and he did call a taxi for me for my relocation.
Evelyn
Fairly decent hotel. Food below par and bar was almost non existent
Elaine
Avoid at all costs, and lift didn't work, and unhelpful staff, and food terrible bar not stocked just please avoid
Maxim
Near the beach. Breathtaking nature surroundings
IAN
good location 5 min walk to the beach and center
stayed there july 2018, first impressions is it badly needs upgraded, furniture and decor is very tired ! on arrival 3am our room wasn,t ready so after 30 mins waiting to have an additional bed added to our room and have someone try to get the aircon working i decided to go and speak to reception , i pointed out that our room that was clearly a 2 bedroom apartment would not be suitable for 3 beds as you could not get the fridge door open with the extra bed and had to climb over it to get to the balcony ! so after a call to the manager we were given a family room which although very thread bare was much better than the other room, rooms were cleaned daily and most of the staff were nice, i would say more than 80% of the people staying the were Russian or turkish , which brings me on to the next point, the food , they do not cater for british so if your a fussy eater then your probably going to be eating out most of the time,its a good location with some good points and many bad points,i paid under £700 for 3 people for 7 nights and being realistic i wasn,t expecting the Hilton for that kind of money but after the extra i spent on us eating out i would have been better paying more for a better hotel.
Michelle
Lovely hotel
Booked to stay for a couple of days. Landed up booking for a vouple more days.
Staff friendly loved the hotel ( stayed in sister mersoy bellavisra just around corner)
Room was lovely. Great pool area. Plenty food great choice although im fussy and stuck to basics. Would definatley return
Staff friendly loved the hotel ( stayed in sister mersoy bellavisra just around corner)
Room was lovely. Great pool area. Plenty food great choice although im fussy and stuck to basics. Would definatley return
Shae
DISGUSTING AND DIRTY AVOID
Do not go here it's not a 4 star barely a one, the \"Jill\" review on Trip Advisor is fake and put on by the hotel. They have an ant infestation in the food hall, there is no al a carte and definitely no double beds in the rooms. The food is horrible and not kept at the correct temperature, the housekeeper doesn't come and no supervised kids club or any entertainment.. AVOID AVOID AVOID
Tunc
Beautiful Hotel with an Aquapark
Checked in very quickly. Service and staff is very good as well as the food. We enjoyed the Aquapark. Hope to go back.
musa
Very good hotel with Aquapark
The hotel enjoys a great location. The service is good, the food is good... hotel has an aquapark which is fantastic. Will come back.
Verified traveler
Disappointing
Did not have a warm welcome. Only the entertainment (animation) group showed any enthusiasm and friendliness - a big thank you to Okan, Nano, John and Hakan.
The Mersoy Exclusive hairdressers offered excellent service and I can recommend a new hairstyle by Ihan.
The Mersoy Exclusive hairdressers offered excellent service and I can recommend a new hairstyle by Ihan.
Tommy
Stay away
Besides the location. This is a hotel that does not live up to information given on website or via hotels.com. It is a 2-star hotel. This is based on i.e:
- Poor information when check in
- Unsteady elevator
- Small room with poor pillows.
- Urin smell in main area (near the computers)
- Small and dirty pool
- Poor information when check in
- Unsteady elevator
- Small room with poor pillows.
- Urin smell in main area (near the computers)
- Small and dirty pool
Erol
Asansör çalışmıyordu, odanın içindeki duvarlar rutubetliydi, yemeklerin hepsinin tadı aynıydı, tabaklar hep lekeliydi.
Erkan
Tv asansor calismiyor carsaflar oda yeterince temiz degil, otelin yeri cok iyi icmeler plajina yuruyerek bes dakikada gidebil
Ali ömer
Marmariste tavsiye ettigim otel
Fiyat performans olarak cok iyi yemekleri guzel.personel güler yüzlu ilgili.oda temizligi olarak kötüydü buda benim şansımaydı.tv cekmiyor asansör sık arızalanıyor.yinede oteli bir sonraki seyahatimizde tercih etmeme nedeni degil.fiyat ve personelin güler yüzü tekrar tercih nedenimiz olabilir.teşekkürler.
Verified traveler
Barda sıcak içeceklere dair çeşit olmaması,otelin bakımsız olması, havuzun 6 da kapanması memnun kalmadık
Ruth
Sehr schmutziges und ekliges Hotel. Die Zimmer wurden uns dreckig übergeben, Zimmerservice putzt Zimmer nicht ordentlich, Tiere im Bett und Außenbereich gefunden, habe viele Stiche am Körper. Kaputter Waschbecken, verschimmeltes Badezimmer, heruntergekommene Zimmer usw. nicht empfehlenswert!!!
Suat
Otel küçük bir oteldi odaları çok küçüktü yatakları kötüydü temizlik kötüydü yemekleri kötüydü tavuktan başka hiçbir şey yoktu hizmet yoktu otopark yoktu ilgi alaka yoktu genel anlamda çok vasat bir oteldi öncesinde böyle bir otel olduğunu bilsem kesinlikle gitmezdim içecek kapalı su bile yoktu
Resit
Für Kurzurlaub gut geeignet, alles in der Nähe, freundliches Personal, sehr gutes Essen
Oguzhan
Harika tatil
Çok memnun kaldık. Ailelerin olduğu güzel bir oteldi. Yemekleri tatlıları herşey çok iyiydi. Çalışan arkadaşlar kibar ve ilgiliydiler.
Sevket
3 liraya 3 köfte
fiyat güzeldi. o yüzden bu fiyata 5 yıldız otel konforu beklemeyin zaten. akşam yemekte ne var diye düşündürmeyen bir otel. hergün tavuk çıkıyor çünkü :) ama lezzet kötü değil. denize yürüme mesafesinde. çalışan personel güler yüzlü. Fatmagül, irem, Ela ve Ege ye çok teşekkürler
Buned
Yemeklerini çok özensiz buldum. Neredeyse her gün aynı kahvaltıyı yedik.
ANIL
Gezgin cift
Otel fiyat performans oteli yiyecek icecek ve oda konforu cok ideal her sene gelmeye calisiyoruz.Yemek konusu asiri iyi degil ama cesidi bol oldugu icin illa yiyecek birsey buluyorsunuz.
Allahverdi
Otel, personal çok iyiydi. 1 binadakı odaların tamire ihtiyacı var. Klima sesinden 1 gece hiç uyumadık. Sonra hemen odamızı değiştirdiler. Teşekkür ederim :)
Yemekler lezzetliydi. Kokteyller güzeldi.
Yemekler lezzetliydi. Kokteyller güzeldi.
Goeksel
Es ist reinste Katastrophe,dreckig unmotiviertes Personal,jede Panasion ist besser wie dieses Hotel es hat noch nicht mal ein Stern verdient..Tut euch einen Gefallen bucht dieses Hotel nicht egal wie günstig es ist…
Volkan
Mersoy güzel tatildi teşekkürler
Otel güzel daha öncede gitmiştim kendini geliştirmiş güzel tatildi
Süleyman
Oteli 4 yildizli konforlu bir otel diye satin aldim fakat cuma gunu giris yaptigimizda otelin genel durumu felaketti oda cok kotuydu bu konu hakkinda sizi geri arayip otel degisikligi talep ettim ama oda iadesiz satin alinmis degisiklik olmadi fakat ayni otelden baska bir servis saglayicisindan 1 gece daha almistim Resepsiyondaki Betul hnm in yardimiyla ertesi geceyi oda degisikligi yaparak daha iyi bir gece gecirdik Betul hnm’a ayrica tesekkur ederim
Verified traveler
Temizlik
Temizlik oldukça kötü. Havuz temizliği berbat. Pislikten bar etrafında eşek arıları geziyordu. Otel 3 ayrı ve birbirinden uzak binalardan oluşuyor. Benim söylemim havuz kenarı olan c-blok için.
Verified traveler
Iyi diyebilecegim tek yan iyiniyetli ve güleryüzlü garsonlar. Bir wlan sifresi iki gün sürdü alsaniz ne fayda odalarda cekim yok.
ragip turker
vasat
otele girdiğinizden itibaten yırtık pırtık eşyalar gözünüze çarpıyor. temizlik olarak da hiç temiz değil. yemek alanı müşteri sayısına çok yetersiz kaldığı için baya uzun kuyruklar bekleyerek yemek alabiliyorsunuz. herşey dahil gittim alkol kullanmıyorum, gazlı içecek kullanmıyorum ice tea de yoktu yani kısaca verdiğim paranın karşılığını alamadım. otelin sevdiğim yanı ise çocuklar için havuzunda kaydıraklar olması.
Kemal
Mersoy Hatırası Marmaris
Son dakikaya bıraktığımız bir tatilin cezasını çektik. İnternet üzerinden yer bakarken kredi kartından şak diye çekti, iptal şansımız olmadığı için mecburen gittik. 14 te odaya giriş yaptık ama sadece çarşafla düzgündü. Yerler kıl içindeydi. Personele söylediğimizde hemen temizledi yeniden. Personel eksikliği var. Özveriyle çalışan bir ekip var. Umarım karşılığını almıştır çocuklar. Otel küçük şeylerden kar etme derdinde.Sabah kahvaltısında \"BAL TADI VERİLMİŞ ŞURUP PAKETİ\" nedir ya! Küçük bir bal çok mu pahalı. Plajda otel için ayrılan bölümde her gün 15 TL şezlong parası nedir yaaa! Koymuşlar oraya Osman diye bir kroo 20 ama siz 15 verin diyor. İğrenç bir durum. Bir de sahilde beyefendi aracılığıyla birşeyler içersek para almıyormuş şezlong tan. Neyse bölge fena değil. Ama çok büyük beklenti içine girmeyin derim gidenlere. Tek güzel yanı otel içi çalışanlar güler yüzlü. Yemekler kaliteli değil ama lezzeti çok kötü değil. Temizlik daha titiz olmalı ve biraz daha ürün yelpazesi geliştirilmeli. Küçük hesaplarla, insanları sömürmek çok ayıp.! Hotel.com müşteri temsilcisini de aradım ve bu kayıtlar mevcuttur. Sağ olsun o arkadaş da ilgilendi en azında. Son ana otel işini bırakmayın derim. O bölgedeki konsept hemen hemen her otelde aynı. Marmaris içmeler tarafı. Saygılar...
ibrahim
konumu güzel,yemekleri güzel ama çeşit az,aile olarak kalınabilecek bir yer.
Ersan
Sakın bu otelde kalmayın çadırda yatın daha iyi
Bir otel ancak bu kadar beceriksiz olur klima bozuk dedik 4 gün bizi perişan ettiler odada kumanda yok dedim oralı olmadılar bu kadar beceriksiz bir oteli bence çıkarmanız gerekiyor yemekler iki üç gün aynı verdiğim para lanet olsun
Mustafa
Çok guzel bir otel idi eğlenceli ve rahat canımız hiç sıkılmadan tatilin tadını cikarrik
erhan cetinkaya
otel idare eder
orta seviye otelden cok bir sey beklemeyiniz ama rahatlatici bir tatildi gokce kankamla cok iyi anlastik cok saolsun ailecek onu seviyoruz
ercan
Je déconseille, hôtel en mauvais état
Chambre sale, Acceuil moyen !!
On m'a proposé une petite chambre alors que j'ai réservé une chambre familiale, ensuite on m'a proposé une chambre loin du complexe à proximité des toboggans, bref j'ai du changer 3 fois de chambre !!!
On m'a proposé une petite chambre alors que j'ai réservé une chambre familiale, ensuite on m'a proposé une chambre loin du complexe à proximité des toboggans, bref j'ai du changer 3 fois de chambre !!!
Ali
Beklenti yüksek olmasın
Facebook ve rezervasyon sitelerinde gösterilen resimlerle alakası yok.3 bloktan oluşuyor ve en iyisi C blok,resimlerde C gösterip sizi A'ya atıyorlar.Havuzda şemsiye dahi yok.resimlerde plaj resmi var ama otelin plajı yok denize sıfır değil.kısa yürüme mesafesiyle ücretli plaja giriyorsunuz(şezlong başına 10 tl).yemek kalitesi düşük.stajer çalışanlar otelin en büyük artısı,iyi hizmet ediyorlar,onlar olmasa işler bu kadar şeye rağmen tıkırında gitmezdi.reaksiyon hızı düşük,örneğin asansör arızalandı sonraki 2 gün kullanamadık.asansör olmasa da olur ama bu gibi konular hizmet kalitesinş gösteriyor.balkonda elbise kurutacağınız basit bir askılık dahi konulmamış.
Verified traveler
Dengeli
otel fiyatı sunulan imkanlara göre oldukça makul, denize yürüme mesafesinde, odaların günlük olarak temizlenmesinden memnun kaldık, ilave yatak isteğimiz ücretsiz karşılandı.
Serdar
Hayal kırıklığı
İki aile, 4 yetişkin ve 1 çocuk 2 odada kalacak şekilde aylar öncesinden rezervasyon yapıp, peşin ödeyip gittik. 4 farklı otel binasından oluşan otele vardığımızda bayram yoğunluğunun da etkisiyle resepsiyonda tartışan ve tehdit eden misafirler ile görevlilerin kargaşasının ortasına düştük. Odalarımızı hazırlamadıkları için beklemeye başladık. Büyüklerimizi mecburen upgrade edip diğer bloğa yerleştirdiler. 2 saatten uzun süre klima bulunmayan 37 derecelik lobide bekledikten sonra 2 kişilik odaya 3. yatağı koymak istediler. Gösterdikleri odada değil 3. yatak, 3. kişi ayakta bile duramazdı. Sonunda bizi de upgrade edip yerleştirdiler. Ancak bu sefer de odadaki asıl klima çalışmıyordu. 4. günün sonunda tamir edebildiler.
Herşey dahil olması nedeniyle yemek kalitesi son derece düşüktü. Son gün yediğimiz döner hepimizi rahatsız etti. Çay bardaklarının ağız kısımlarının kirli olmasından başlayıp odadaki küvetin giderinin tamamen tıkalı olması ve suyu açtığımızda küvetten parça parça kirler çıkmasını da sayarsanız pek temiz olduğu da söylenemez. Hoş, çarşaflar ve havlular günlük değişiyordu ancak yastık kılıfı takmayı unuttukları gün dahi oldu. TV'den hiç bahsetmeyeyim zira kendi var kanalı yok. İnternet çekmiyor. Exclusive olarak adlandırılan kısımda ise havuz tam bir curcuna. Fiyat kalite oranı son derece düşük olan bu otelde rezervasyon yaparken tekrar düşünmenizi şiddetle tavsiye ederim.
Herşey dahil olması nedeniyle yemek kalitesi son derece düşüktü. Son gün yediğimiz döner hepimizi rahatsız etti. Çay bardaklarının ağız kısımlarının kirli olmasından başlayıp odadaki küvetin giderinin tamamen tıkalı olması ve suyu açtığımızda küvetten parça parça kirler çıkmasını da sayarsanız pek temiz olduğu da söylenemez. Hoş, çarşaflar ve havlular günlük değişiyordu ancak yastık kılıfı takmayı unuttukları gün dahi oldu. TV'den hiç bahsetmeyeyim zira kendi var kanalı yok. İnternet çekmiyor. Exclusive olarak adlandırılan kısımda ise havuz tam bir curcuna. Fiyat kalite oranı son derece düşük olan bu otelde rezervasyon yaparken tekrar düşünmenizi şiddetle tavsiye ederim.
Location & surroundings
Mersoy Exclusive Resort Family
ICMELER MAH. 176.SOK, 4, Icmeler - Dalaman/ Mugla, Turkey
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Mersoy Exclusive Resort Family
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