Name: Mersoy Bellavista Hotel
Address: İçmeler Mah. Kayabal Cad No 74 Icmeler, 86, Icmeler- Dalaman Mugla, 48700, TR

4/10

Poor

04 Sep 2025

Verified traveler

Terrible all inclusive resort.

The worst all Inclusive hotel experience. The room electric system look unsafe. The room on arrival did not have a fridge as stated. Had room change the following day as was put in family side of hotel not the adult. The rooms was visible unclean standard on arrival had another guest hair strands on balcony. The bathroom lighting was poor and not modern in any way.The restaurant food hygiene was poor tables not cleaned after use. Poor range of food and not covered from bugs. Struggled to find clean table. Staff on communication talking was unfriendly and made the holiday not enjoyable. The house keeping staff often sat outside the room storage placed in inconvenient place. No camera covering rooms which did not make us feel secure. No entertainment in hotel due to low occupancy and minimal on the family side.

4/10

Poor

11 Oct 2023

Elizabeth

Dining facilities were atrocious. Very limited food choice with flies, insects flying about all over the food and dining area. Adults only pool was big with plenty of beds, but the staff allowed children to play in the pool and only moved them on when complaints were raised. Room was spacious and the cleaning staff were in every day. Our maid was excellent, leaving clean towels etc. This was the only good thing about the Hotel I'm afraid, Would not recommend and definitely will not be back! The many other guests who voiced their concerns probably won't be back either.

Leisure Partner

6/10

Pleasant

03 Sep 2023

Abdel

The Furnesher was old and not clean as it should they to improve housekeeping Cleaing . Location was good food was good

Leisure Self

2/10

Poor

23 Sep 2022

Verified traveler

Run down and filthy

Partner

6/10

Pleasant

22 Aug 2022

Ibrahim

Great location

Leisure Self

4/10

Poor

08 Aug 2022

rawan

I just checked out from this hotel yesterday , I stayed for four nights and the condition air was so bad and we asked several time to fix it and they didn’t do anything about it also we had to go each night to ask for toilet paper and towels that we should have them with out any asking
About the food and the swimming pool they were okey

Leisure Family

4/10

Poor

10 Jul 2022

Grace

Caution!

First impressions not good. Most of the advertised facilities were not open, needs a lot of maintenance work, and the food was atrocious. Have already put a complaint into the hotel.

Partner

2/10

Poor

07 Jul 2021

Verified traveler

Very bad hotel
No internet n rooms
Bad breakfast
Bad stuff
No tv

Business Friends

6/10

Pleasant

08 Oct 2019

Nazif

Not a 4 Star Hotel

The hotel needs upgrades...
The lobby smells of mold and steam comes from hammam.
The bathroom of room needs renovation. The entire bathroom floor was in a mess while using the shower because it does not have any partition between the shower and toilet area. The least expensive way is to install a shower curtain or glass door. When we take a shower, the bathroom floor overflows with a water. Poor drainage in the shower area....
Some of staff was so very rude and not helpful at all.
Food quality is very poor and not very fresh too.......
Overall poor experience, not expected from a 4 Star Hotel :(

Friends_and_family Family

8/10

Excellent

04 Oct 2019

Pete

Very good

Great location and really nice staff. Good variety of food and I was impressed that outside of the designated meal times, decent snacks are available during the afternoon. At 4pm they cook pancakes, which go down really well with the guests. We had a great holiday

Partner

8/10

Excellent

17 Oct 2018

Verified traveler

Good value.for money.

Overall I would say a good 3.5☆ maybe a 4.
Fairly quiet during October with more mature guests.
Nice hotel, good location, plenty bars & restaurants in walking distance.
Suites are a good size, comfortable. Most people had ended up changing their rooms.
Opt for a pool view where possible as land views pretty dire.
Food is ok, tad repetitive after 5 days.

Friends

6/10

Pleasant

14 Oct 2017

rebecca

...

The room were clean. Food was dibolical from brekfast to dinner ended up eating out most of the time. Two bars however only one small one inside the restaurant was open and had hardly any drinks! The pool was clean, looked at the indoor pool and walked straight out looks lik it hasn’t been cleaned all summer along with the showers down there. Didn’t see the Hamam, jacuzzi area open once. Sofas in the reception area need to be replaced, Rips through every one of them. The only good thing about the hotel was the rooms being clean and the swimming pool. Oh and lots of rude, loud russians!

Will not be returning!

8/10

Excellent

07 Oct 2017

Lindsay

Fab Hotel

Great location close to beach shops and Bars..staff are excellent and very polite. Rooms are clean and comfortable.Beds are very comfortable and the added bonus of a jetbath in the bathroom is a nice touch! The pool area is clean and well kept. The chef and his team produce good food throughout the day. Our stay was enjoyed by all. Not enough Brits use this Hotel..we are delighted we found it!

8/10

Excellent

02 Oct 2017

Verified traveler

Mersoy bellavista

Rooms lovely but all inclusive not for us...limited choice of food and drinks. Location perfect and front desk service manager was a lovely friendly man. Hotel would benefit by adding a kettle in the rooms.

Partner

10/10

Exceptional

19 Jul 2017

Gabriella

Love this hotel. Second time we have stayed here. Close to the beach and everything is in walking distance.

Partner

10/10

Exceptional

01 Jul 2017

Tunc

Relaxing Stay

I stayed with at Mersoy Bellavista for not so long. However it was a perfect relaxing holiday. I am hoping to stay longer after a month or so. Enjoyed the swimming pool area and the mattrasses around the pool. Nice room. See you soon.

10/10

Exceptional

23 Jun 2017

musa

Beautiful hotel very close to beach

Min age 16 makes it a comfortable stay. Servise very Good. Beautiful setting.

10/10

Exceptional

05 May 2016

Anne

Good value for money

4 days stay. Staff friendly and helpful. Manager courteous. Food quite good. Not much for a meat eater but reasonable choice and nicely presented. Would recommend for the price we paid.

Partner

8/10

Excellent

03 Aug 2013

Meg

Good for couples

Good hotel .not good food for the English .bar staff very friendly almost over the top . Clean room . Small standard rooms and no facility's but a fridge

2/10

Poor

25 Jun 2012

Verified traveler

Forget Luxury, this Hotel Lacks Hospitality

For a hotel with a tagline, “Luxury Redefined,” this hotel was anything but a luxurious experience. It’s a shame because with good management, this could have been a fine holiday.
Beware, this hotel has old rooms and new rooms. We booked the Mersoy Bella Vista based on the positive reviews, but buyer beware: you can hope for the best, but be prepared for the worst.
All in all, this hotel’s management needs a major attitude adjustment, and some renovations to some of its rooms. Though we could live with outdated rooms, we couldn’t live with the foul smell of raw sewage in 38 C degrees heat, and management that was unwilling to do anything about it. If you want a sure bet on your room, look elsewhere because if you run into any problems, the management won’t do a thing to address them. I would never recommend this hotel to a friend in good conscience.
In our two weeks traveling around Turkey, this was the only hotel among our four hotels that lacked hospitality. I feel badly for anyone who stays here and doesn’t see the true side to Turkish hospitality.

Family

10/10

Exceptional

21 Jun 2011

Cecile

Great Hotel

The standard of the hotel was good. Considering I was staying at the Mersoy Bellavista half board, I ate at the hotel restaurant at least once a day and the staff at the restaurant were super super friendly. They really gave the hotel a nice atmosphere and I would thoroughly recommend the hotel!

2/10

Poor

13 Jul 2026

Sahin

Giriş saatinden 3 saat sonra girmemize rağmen daha oda temizliği dahi yapılmamış haldeydi saat 14:00 giriş yapmamız gerekirken saat 17:30 da girmemize rağmen temizlik yapılmamış ve odanın kapısında bekledik ve düzgün bir temizlikte olmamıştı eşim onkoloji hastası ve uyarmamıza rağmen geçen sende de ordaydım ozaman gerçekten güzeldi ama bu sene hiç birşeye yaramadı ve asla bir daha gitmeyeceği miz bir yer kategorisine girdi

Friends_and_family Family

2/10

Poor

20 Sep 2023

Verified traveler

Hiçbir şekilde tavsiye etmiyorum bir kaç kötü yorum vardi cok dikkate almamistim ama almalıymışım. Günlük temizlik yok, degisen havlu falan yok olurda gitmekte israr ederseniz kendi eşyalarinizi gotürün. Yemekler hergun ayni zaten çesit yok çok birşey beklemeyin fiyat olarak uygun olabilir ama biraz daha fazla verin ama hakedecek yerde kalın tatilinizi ziyan etmeyin. Tek iyi şey otel calışanlari guler yüzlü ama telafi etmiyor. Yetiskin oteli diye gidiyorsunuz ama yemek salonuna gittiğinizde olmadiğini farkediyorsunuz.

2/10

Poor

13 May 2023

Deborah

Nothing unique. Food was lukewarm. Disgusting

4/10

Poor

19 Aug 2022

Majid

Dålig

Dålig rum med dålig luftkonditioneringen.
Det varvmycket varm i rummet och vi kunde inte sova.

Partner

2/10

Poor

12 Aug 2022

Mehmet

Girişte personelde tebessum bile yoktu, Oda tam anlamıyla dökülüyor heryer kırık dökük, Otelin lokasyonu dışında hiçbir özelliği yok

Partner

8/10

Excellent

08 Aug 2022

Verified traveler

Çocuksuz Aileler için ideal bir otel.

Ilk girişte ufak bir sıkıntı yaşasakta sonrasında hızlıca çözüme kavuştu ve rahatlıkla tatilimizi gerçekleştirdik. Yemeklerinde de bir sıkıntı yaşamadık. Özellikle +16 otel olması önemliydi. Personel ilgiliydi. Teşekkür ediyoruz.

Friends_and_family Family

6/10

Pleasant

23 Jul 2022

Yeter

Das Essen war nicht sehr gut, es gab oft das selbe

Leisure Friends

4/10

Poor

27 Jul 2021

Ercan

Otel çok vasat. Herşey dahil ama minibarda bir bardak su bile yok. Odalar çok pis değil ama balkon çok kötü.

Friends_and_family Family

4/10

Poor

18 Jul 2021

Sehri

Yemekler guzel degildi, fazla cesit de yok. Temiz havlu biz istedik degistirmediler, havuz temizdi deniz cok yakin, animasiyon yoktu, bar cok erken kapaniyordu. Pek memnun kalmadik

2/10

Poor

15 Oct 2020

Ahmed

Boss

מקום לא נקי צוות עובדים לא מנומסים
להתרחק מהמקום הזה
المكان غير نضيف بالمرهطاقم العاملين يكرهون الاجانب ويعاملونهم بقلت اظب

Self

2/10

Poor

18 Sep 2020

Nargiz

Это был не отдых, а крамешный ад!!! Вместо того чтобы отдыхать мы ждали когда закончится наше пребывание в этом отеле, считали дни и часы. Деньги за проживание нам категорически отказали возвращать, хотя нам сразу не понравилось и мы готовы были уехать. Перед нашим заселением в номере не постарались нормально убраться. В ванной волосы, на постельном белье пятна и дырки, на мебели следы от сигарет. На шкафу старые чужие маски и огромная куча пыли. Весь отель на рецепшене и повсюду очень грязный. Лифт воняет пердежом. Отдельная тема это питание и хамское отношение персонала, особенно официантов и администратора в столовой отеля. Мало того что есть в этом отеле по системе всё включено было абсолютно нечего, и и не только нам, но и многим другим людям проживающим в отеле, огромные очереди за едой, так ещё когда ты прошел все круги ада по получению своей порции еды и сел за стол, над тобой начинают кружить назойливые официанты, заглядывают тебе в рот, забирают из под рук тарелки с едой без спроса и шушукаются между собой о том кто сколько и как съел, сколько раз сел за стол и встал, обсуждают людей. Особенно в плане хамства отличился официант по имени Салим. Этот вообще не давал поесть спокойно, как назойливая муха. Я понимаю Турецкий язык и мне было очень не приятно заплатить свои деньги за такой мерзкий отель и питание в нём, и чтобы мне там ещё и не давали поесть спокойно, тыкали пальцами и обсуждали и шушукались за спиной!!! Я категорически не рекомендую этот отель!!!

Friends_and_family Family

6/10

Pleasant

16 Aug 2020

Hüseyin

ortalama bir yer

Fiyat performans olarak fena değil. Açık büfesi var ama fazla beklentiye girmeyin. Ortak alanlar ve asansorler oldukça kirliydi. Oda temizliği ise yeterliydi. Havlular çok yıpranmış değişmesi gerekiyor.

Friends_and_family Friends

10/10

Exceptional

18 Aug 2019

Verified traveler

Gayet güzeldi.

Friends

8/10

Excellent

03 Aug 2019

Osane

Genel olarak iyiydi. Personelleri güler yüzlü samimi

Friends

6/10

Pleasant

29 Jul 2019

Türkmen Engin

Son dakika rezervasyon

İlk girişte karşılama kötüydü..ayrıca verdikleri oda küçük ve temizlik üstün körü yapılmıştı.havuzların devir daimi zayıftı.yemeklerde öyle.bi ara otel sahibinin tavuk çiftliği var diye düşündüm.ancak C blok bellavista yöneticileri Vural bey ve Berat beyin elemanları güler yüz ve ilgileri ile sıkıntıları görmezden gelmemize sebep oldular.hepsine ayrı ayrı teşekkür ediyorum..

Partner

6/10

Pleasant

08 Jul 2019

Yagmur

YABANCILARA OLAN İLGİ ALAKA

Otel fiyatına göre iyiydi, her gün çarşaflarımız değişti, yemekler çok kaliteli değildi ama genel olarak iyiydi. OTEL TÜRKİYE DE TÜRK VATANDAŞI OLARAK FAALİYET GÖSTERİYOR ANCAK TÜRK VATANDAŞINA YER YOK AYRIMCILIK VAR EN İYİ ODALARI YABANCILARA VERİYORLAR.YABANCILAR BİZDEN BEŞ KATI YİYİP İÇİYOR VE ONLARIN ALDIKLARI SİTEDE OTEL FİYATI ONLARA GÖRE DAHA DÜŞÜK MANTIĞI ANLAYAMADIM!!!!!!

Partner

6/10

Pleasant

05 Jul 2019

Talat

İdare eder

Eşimle gittik. İki ayrı tekli yatak sunuldu. Banyo aksesuarları kırık gardırop kapısı bozuktu. Otelin blokları ayrı yerlerde olduğundan personel bilgi vermedi. Ayrıntıya girmedi. Gittiğimizde rezervasyon bilgisi bile ulaşmamıştı. Plaj havlusu konusunda yardımcı oldular. Ücret talep etmediler. Hotel çalışanı kibardı. Havuzlar küçük, biz denize gittik.

Partner

8/10

Excellent

18 Jun 2019

Verified traveler

Açık büfe çok iyi. Kahvaltı ve akşam yemeğinde fazla fazla seçenek var, ne yiyeceğimizi şaşırdık. (: Genel olarak çok yoğun bir otel ama biz hiç bir problem yaşamadık. Gayet güzeldi.

Partner

10/10

Exceptional

12 Jun 2019

Funda

Gayet güzel

Beğendim, şikayet edilecek hiçbirşey yok, tavsiye ederim herkese

Family

10/10

Exceptional

14 Dec 2017

mustafa

Yeri güzel

Fiyata göre iyi yemekleri fiyat a göre çok şey beklemeyin gidilir ama mevkii güzel

Partner

8/10

Excellent

17 Oct 2017

mustafa

Orta halli

Yeri güzel temiz bir otel yemeklerden çok şey beklemeyin

Family

8/10

Excellent

25 Sep 2017

nesrin

otel konum ve mimari olarak çok güzel, çalışanların hepsi güleryüzlü ve yardımseverdi. tek sorun müşteri kalitesi. bulunduğumuz dönemden dolayı otelin tamamı rus müşteriyle doluydu. ne yazık ki bazı müşterilerin aşırı alkol almasından kaynaklanan rahatsız edici aşırılıkları vardı. müşteri kalitesine dikkat edilirse gerçekten mükemmel bir otel olabilir.

Partner

10/10

Exceptional

17 Jul 2017

Verified traveler

Wonderful hotel

Wonderful Hotel with 16 yere ile hotel age restriction. We will be Back!!!

10/10

Exceptional

12 Jul 2017

Evgenii

Спасибо команде Mersoy Bellavista hotel

Хороший отель. Доброжелательный, приветливый персонал. В целом отдыхом довольны.

Family

2/10

Poor

08 Jul 2016

Verified traveler

otelin resimleri otelin durumu musteri kitlesi hic sitenizdeki gibi degil hic memnun kalmadik

2/10

Poor

24 Jul 2009

Machiel

Typisch geval van jammer

Persoonlijke ervaring met hotel teleurstellend omdat er niet werd voldaan aan de verwachtingen. Kamer was anders als geboekt en vooral de reactie van hotelmanager daarop (negeren van de gast) was teleurstellend. Echter weet zeker dat veel mensen dit hotel prima zullen vinden en wil vooral persoonlijke teleurstelling niet als referentie laten dienen voor anderen. Echter mijn ervaring leert dat slecht management uiteindelijkt leidt tot slechte kwaliteit. Houding van hotelmanagement was/is 4-sterren hotel onwaardig. Echter dit zegt niets over de individuele vakantieganger, die wellicht hun verwachtingen (nog) wel zien uitkomen. Personeel was matig, kwaliteit eten (buffet) matig-goed tot sommige zeer-goed. Omgeving rumoerig maar daarvoor kies je dit hotel in het centrum van Icmeler. Kort samengevat voor 90% van reizigers een prima hotel, voor mij eens maar nooit meer.