The Grand Hotel Healesville

Australia , Regional Victoria - VIC
YARRA VALLEY, 270 Maroondah Highway
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20 reviews shown

10/10

Exceptional

06 Oct 2018

Pavith

Very comfy and a different experience

It was amazing to stay in a historic hotel

Partner

10/10

Exceptional

23 Jul 2018

Verified traveler

Cheap and simple, which exactly what I was looking for, and perfect for a single night, passing through.

4/10

Poor

19 Jun 2018

Neumann

Not quite

The web site is not clear about shared bathroom facilities and they moved me to a smaller room but no reduction in rate.

6/10

Pleasant

18 Jun 2018

Verified traveler

I wanted somewhere that provided single rooms at the right price, I found it.

6/10

Pleasant

17 Jun 2018

Cat

Room Temperature too Hot

It’s central heating for all the rooms so you can’t adjust the temperature. We baked in our room and had to sleep with the window open on a 3C night with a baby in the room. When we asked it if the could turn in down, they said it would impact other guests. My guess is our room would have been at around 28C. We woke up dry and dehydrated.....

The hotel and staff are nice, just a drawback to staying at an older establishment.

8/10

Excellent

12 Jun 2018

Kasie

Quaint, cosy and classic.

The Healesville Grand Hotel is wonderful for an overnight stay. Our check in was incredibly fast and easy. Our stay was comfortable, warm and simplistic. Our room was cosy and had a small country town charm. The bed was very comfortable and the little wardrobe was thoughtful. The bathrooms were very close by and were well kept and clean. The shower does probably need a new head and yes the plumbing is admittedly a little rusty due to the age of the Hotel. However, all manageable and understandable. This Hotel offers a relaxing getaway at a good price, especially when you're trying to escape the city and all of the overpriced rooms that come with it! If you're looking for a quick and toasty escape for a night or two and don't mind sharing the bathroom, this is the perfect place for you. Oh and having the heart of Healesville on your door step with all of the towns sights in walking distance was just perfect! We will be back!

Partner

8/10

Excellent

20 May 2018

Kathy

This is an elegant Hotel and is very comfortable condiering it's age. The beds are very comfotable and the cleanliness of the rooms and the bathroom was to a high standard. We also ate on the premises and the meal and service was a good standard. Could not ask for a better location.

6/10

Pleasant

23 Apr 2018

Dawn

Good value, but not the Healesville Hotel

I usually stay at the grand old dame of Healesville, the Healesville Hotel, when I stay in Healesville, but saw the Grand had reopened and was very well priced so thought we'd give it a try. Don't get me wrong - it's well priced and there is nothing 'wrong' with it....but the reno just feels cheap and whilst it's trying to be The Healesville, it isn't quite there. It wouldn't take much to raise it's game - put proper locks on the communal bathroom doors, paint behind - not just around - the fixtures and fittings in-room, and clean inside the drawers and on top of the wardrobes (that's where we put our clothes and bags, and they were covered in dust when I took them out/off).
The service was perfectly friendly and pleasant, it seemed a popular place for food and drinks downstairs, it just needs a bit of 'polish' to take it from feeling like a cheap renovation, to make it a real contender to the old dame down the road.

8/10

Excellent

18 Apr 2018

Lynlee

Beautiful old style hotel in central location.

Beautiful old style hotel in great location. I ate dinner in the dining room and thoroughly enjoyed my generous serving of lasagna which appeared from the kitchen quite quickly. I stayed on the second floor and unfortunately two out of three of the shared toilets/showers did not have a working lock. One of the showers only had cold water despite waiting 10 minutes for it to warm up although the other shower was hot with good water pressure. My single room was small but quite adequate with a TV. The room was a little bit cold with what felt like a slight draft coming from the window alcove. Overall I felt I received good value for money with this stay and I would stay at this hotel again.

8/10

Excellent

09 Apr 2018

Verified traveler

Convenient location and comfortable, clean bed. The separate bathroom facilities were not an issue at all. We’d stay again.

8/10

Excellent

02 Apr 2018

Verified traveler

This is a great place to stay if you are touring around the area just be prepared that they are shared bathrooms which are really pleasing and clean with good amenities. I did not realise this at the time so was not really prepared for it.
The staff are exceptional and are great at making your stay comfortable and relaxed.

Taxis in the area are hopeless both times they were ordered they did not turn up - the staff stepped in
fantastic

6/10

Pleasant

02 Apr 2018

Verified traveler

Budget stay bathroom disappointing but adequate if you don’t mind older facilities central to all shops great position.

4/10

Poor

02 Apr 2018

Verified traveler

Hotel close to everything but really needs upgrade

Dissapointing accomodation but loved the Yarra valley area

6/10

Pleasant

29 Mar 2018

Verified traveler

Hotel seen better days but a useful cheap option.

OK overall as quite cheap, but hotel a bit run down and receptionist could do with going on a customer service course.

8/10

Excellent

14 Mar 2018

Louise

A delightful haven when we were desperate

Long weekend everything booked so it was great when we could get into Healesville Grand Hotel. Staff very helpful when we couldn’t turn off the fan, transferred us to another room. Michael a good front-of-house.

6/10

Pleasant

12 Mar 2018

Verified traveler

Comfortable and but pretty basic. Expected a bit more for the money. Would have liked a private bathroom.

8/10

Excellent

04 Mar 2018

Janine

Comfy single bedroom in great location

Amazing location and very clean single room with comfy bed. Excellent price!

6/10

Pleasant

24 Feb 2018

Verified traveler

Hotel is lovely - has old world charm. Perfect for when attending Day on the Green. My biggest gripe is no access to drinking water in the room.

Partner

6/10

Pleasant

19 Feb 2018

Helen

120 year old hotel in Healesville

This hotel as on the website looked its age but freshly painted ..cheery curtains in the room ..comfortable bed.
As expected a walk to the toilet and bathroom at end of the passage. A hook or 2 would have been useful to hang towel and toilet bag ..rather than left on the floor.
No wardrobe in room..a rail was on back of bedroom door with coat hangers. A hook or 2 as well could be useful.
We slept well.

6/10

Pleasant

05 Feb 2018

Verified traveler

Hotel has seen better days but well located.

Not particularly \"customer-friendly\". Began with a warning in the confirmation that if you arrived after 9pm you would not get in until the next morning(!!). Fortunately not an issue with me as arrived with nearly two hours to spare, but the receptionist was not particularly helpful at check-in and quite cold. The hotel seemed a bit run down and seemed quite empty, but at least it was a bed for the night.