Dreams Hotel

Vietnam , Nha Trang - Dalat - Tuy Hoa
DALAT, 140 Phan Dinh Phung
Show on Google | Map

100 reviews shown

2/10

Poor

07 Apr 2026

Herminio

Was in the room for about 1 hour, no tv, no hot water,smells moldly. Definately does not look like the pictures they show, at least not the room I had.Maybe should be re named to Nightmare Miramar. Asked to change room and they said it was fully booked. Went online and still showed availability. Had to end up booking a different hotel for the weekend. Definately not going back.

Partner

6/10

Pleasant

05 Apr 2026

Amanda

The room was very clean. The staff was very friendly. The only issue is they only provide towels. No face towels or hand towels. Also, they have hard mattresses.

Partner

4/10

Poor

04 Apr 2026

Michael

Parking was terrible, couldn’t adjust the A/C

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Quinton

Great

Family_with_children

8/10

Excellent

04 Apr 2026

Frankie

Great location, free parking, no a resort its a coincidence stay. You will spend all day out at PR. All needs covered at Dreams. Well done!

Self

4/10

Poor

02 Apr 2026

Douglas

Ok location within walking distance of restaurants and grocery store. Small hotel, no amenities, a/c none existent in lobby and very little in the room, no breakfast, check-in is still done by paper, you have to ask to get your room cleaned, towels or anything else that is standard at every other hotel on the planet. They still use house keys for the room, dim lighting in the hallways, and unfriendly staff. We travel a lot and this is the most horrible place we’ve ever stayed. Pictures and descriptions are not what is reality. Stay anywhere else.

Partner

6/10

Pleasant

02 Apr 2026

Reshef

Room was clean and A/C worked, but the room is small and did not have a chair (had to ask for one).

Self

6/10

Pleasant

01 Apr 2026

Jill

Room was clean not the best only 4 towels no hand towel or washcloth windows leaked real bad got bag that was next to window all wet ac was ok tho ..and when asked staff something they were not the friendliest

Friends_and_family Friends

8/10

Excellent

24 Mar 2026

Veronica

Good

10/10

Exceptional

23 Mar 2026

Regina

Room is clean and remodeled recently. Limited parking is available, which in this area is a great perk. My go-to place to stay overnight before boarding a cruise.

Family_with_children

2/10

Poor

22 Mar 2026

Ken

Didn't have one

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Shauntai

This rating is based solely on 250 per night cost. If I were to rate it against a more expensive luxurious hotel it would probably be a 1-2. Good: staff very friendly, nice location mix neighborhood and big town appeal, room was very clean, hotel was clean, refrigerator and microwave in the room, and you control your own AC. There WAS hot water for showers. Areas of improvement: too much furniture in the room! It had a full size bed and bunk beds for just a one person check in. Windows are covered with white film so you can’t see outside or open them not sure if this is to keep light out at night. Hotel very loud at night! People talking cars passing by you can hear everything very clearly. If I wasn’t so tired from my travel this would’ve been a greater inconvenience however my sleep was still rashly interrupted at least 3 times! No face towels might be a problem for some but I always use baby wipes so no big deal for me. Would I stay here again? Yes and no, yes if staying just overnight got on a cruise ship the next day. No, if I was staying there extended time more than 1-2 days for vacation due to condition mentioned especially location and noise.

Self

8/10

Excellent

21 Mar 2026

David

No trouble getting from the airport to the hotel using a shuttle or Uber. Would not recommend renting a car and driving around San Juan. They have some very narrow streets. Lots of congestion around tourist and cruise ship areas.

Partner

8/10

Excellent

17 Mar 2026

Bernard TK

Staff in very nice

Family_with_children

10/10

Exceptional

16 Mar 2026

Amanda

Older building but spotless. Everything worked, staff are very kind, limited amenities at the hotel itself but in a very central location close to all kinds of shops and restaurants.

Self

8/10

Excellent

15 Mar 2026

Laurel

Clean hotel convenient to cruise port and other amenities, not the newest, but very clean. Great for one or two nights.

Partner

10/10

Exceptional

15 Mar 2026

wilfredo

Excelent

Family_with_children

8/10

Excellent

13 Mar 2026

Modesto

IM very please with the hotel staff as well as cleanes of the room.

Business Friends

6/10

Pleasant

11 Mar 2026

Daryl

Zero hot water !! Vending machines were near empty , pillows were way too small , no extra pillows available!!! $168.00 a night alittle high for what you get !! Won’t ever stay again

Partner

8/10

Excellent

10 Mar 2026

Bridget R

Room was okay for a 1 day visit before leaving on cruise. Reasonable priced.

Family

6/10

Pleasant

08 Mar 2026

Mary Jo

Near grocery store and places to eat. Clean. Had to ask for watch cloth. Towels low quality. Difficult to get clean towels.

Friends

10/10

Exceptional

08 Mar 2026

Michelle

Excellent location and cleanness

10/10

Exceptional

08 Mar 2026

Hector

Clean room. Staff was cooperative. Near Centro Convenciones.

10/10

Exceptional

02 Mar 2026

Kelly

Great place

8/10

Excellent

01 Mar 2026

Wendell

The staff was friendly and helpful. The room was clean.

Partner

4/10

Poor

01 Mar 2026

Gary

Tried to check in at 3pm had to wait over 45 min in their lobby before we were given the old fashion metal key. Steps going to our third floor was dangerous. No hot water for my wife’s shower at 5:30 am but I had plenty at 6:30am?
Very poor neighborhood.
Free shuttle was a joke ended up taking a taxi to the pier. Would not recommend this Hotel

2/10

Poor

28 Feb 2026

Wendy

Dirty no frills no blankets no extra towels no accommodation on anything. Terrible hotel.

Friends_and_family Friends

2/10

Poor

24 Feb 2026

Crystaly

This was one of the shortest stays. The staff was unprofessional. Elevators were not working had to walk up 4 flights of stairs with all my kids and luggage. Washers were not working. Vending machines had no supplies. Had to walk miles and miles to get a water. & when we asked them if they can at least help us in adjusting price for all the inconvenience. They did not want to help at all. Their response was sorry I can’t do anything about it and the lady kept talking on the phone. Very unprofessional do not recommend!

Family_with_children

6/10

Pleasant

23 Feb 2026

Carlos

It was very clean. But it smelled like humid made it hard to sleep well. Needs a long mirror. Couldn’t adjust the ac. And the blower was broken. Also in order to iron you had to go downstairs to the laundry room to do it and it was really hot. I do have to stay, the staff were very nice.

Business Friends

2/10

Poor

22 Feb 2026

Ileana

The room looked like a condemned camp with bunk beds and a full size bed for two adults on their 60’s. The bedding was old and worn out. The bathroom had mold. We didn’t stay.

Partner

2/10

Poor

22 Feb 2026

David

Not a great hotel. Won’t go back. They don’t even have towels in the room and the ac units are so incredibly loud.

Partner

2/10

Poor

16 Feb 2026

Rosa

It took almost 10 minutes for someone to check us in, and we had to call to have them come. The rooms were very cramped and dated, with a strong musty smell, linens were neat but stained and extremely old. Air conditioning was super loud as well. Bed was uncomfortable to even sit on. It looks like everything hasn’t been renovated/changed in the last 40 years honestly. We checked out within 15 minutes of entering our rooms, there was no way we could sleep there with our children. And I’ve stayed in foreign countries in modest/budget places but this is not modest, it was just extremely poorly maintained.

Leisure Family_with_children

2/10

Poor

16 Feb 2026

Andrea

Staff was rude and we had to ask for wash claws and there was no bath rugs to step out into

Leisure Friends

2/10

Poor

16 Feb 2026

Carlos M Matias

Room was neglected and smells and have to wait about 30 minutes for someone come down and assist me terrible I won’t even recommend it to nobody I even checked out within 20 minutes after I checked in very bad experience

Business_and_leisure

4/10

Poor

16 Feb 2026

Carrie

Very poor quality, especially given the extremely high rate they charged. Not a box of tissues, or a small bottle of moisturiser. Unable to adjust the air conditioning, on or off - blowing directly onto the bed - helpful staff, but certainly not friendly, very very basic and for almost $200 US, beyond disappointing

Leisure Family

8/10

Excellent

16 Feb 2026

Tawanna

Convenience

Leisure

2/10

Poor

15 Feb 2026

Tom

Nothing like pictures The check in was terrible and the clerk took a list of all drivers license numbers and a picture and then said the next day that was not there practice and it did not happen. No vending machines that worked on bed did not have clean sheets. Hair dryer did not work and had bare wires exposed in bathroom. Not clean Not safe and No service. Please remove from your site.

Leisure Partner

8/10

Excellent

15 Feb 2026

Cheryl

The room was clean and the staff were super nice and very helpful. There were a couple of problems though. The bed was very hard and the pillows very fat, so it was very hard to get comfortable. The air conditioning is either on or off, no adjusting the temperature. The covers on the bed did not give adequate warmth the the temps in the room. The hotel itself is in need of a facelift. The decor and furniture are sadly outdated. They do have free shuttle service to the port which is very close, so it will save a few bucks. There were many restaurants, gift shops, and a supermarket all within walking distance, which is a big plus. The front office clerks were very nice. One suggested a yummy place to eat and another helped us order pizza. This was very helpful.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Moe

It was good

Leisure Self

8/10

Excellent

14 Feb 2026

Antony

Clean room,,, nice staff

Leisure Partner

4/10

Poor

14 Feb 2026

Roxanna

Few amenities and no wash cloths were provided. Not many hotels available for under $300 per night.

Leisure Friends

6/10

Pleasant

13 Feb 2026

Loren

It's a bit of a dive but in a safe neighborhood and they have free shuttle to the cruise terminal.

Leisure

10/10

Exceptional

12 Feb 2026

Omar

Todo estaba muy bn en el hotel

Leisure

4/10

Poor

11 Feb 2026

Jonathan

Staff was great, but the stay was poor. I had to change rooms halfway through because there was no water pressure on my floor (I don't know if this was a hotel-specific problem or a Puerto Rico infrastructure problem), and the staff was very efficient in getting me moved. But neither bathroom sink had hot water (the hot water source was not connected to the sink) so I had to shave by dipping my razor in the shower flow. Also half of my four mornings there was no hot water when I needed to shower.

Business Self

2/10

Poor

09 Feb 2026

Joseph

Staff was rude, there was no control for the air conditioning in your room they had to come up. And change it with a remote. Pillows were hard as a rock. No hot water to take a shower. Water in bathroom sink ran all night. No one is around at night and the morning at the front desk to help with anything..Drink machine in hotel was empty, was told to walk to a store which wasn’t close. Air conditioning when working blows directly on you when sleeping. Noisy on the street side. Would never stay here again.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Daniel Justin

Staff was great and very helpful with our stay.

Leisure Family

6/10

Pleasant

08 Feb 2026

Gina

Staff was good. No amenities, only 2 towels, no hot water

Leisure Family

2/10

Poor

07 Feb 2026

Jeffrey

The room was dirty.The picture on Hotel.co
M doesn’t look anything like the actual room. Ask for 2 double beds and only had one. Only 2 towels.

10/10

Exceptional

07 Feb 2026

Douglas

Clean room, decent place, free shuttle to cruise terminal

4/10

Poor

06 Feb 2026

Anthony

It was just very basic. No amenities. The clerks weren’t very polite.

Leisure Family

2/10

Poor

05 Feb 2026

Joseph

Amenities are very lacking, air conditioning subpar, pillows like brick's etc

6/10

Pleasant

02 Feb 2026

Dolores

No controls on air conditioner. It’s either freezing cold or off. There weren’t any wash rags in room for 6 people. But the room was clean and they transferred us to ship for free. So if you’re basically looking for a place to sleep one night it’s ok.

Friends_and_family Family

6/10

Pleasant

02 Feb 2026

Haritha

Yes

10/10

Exceptional

02 Feb 2026

Annette

Very clean room, the front desk was very good with communication and helping us catch the shuttle to our ship. Highly recommend.

Leisure Family

6/10

Pleasant

01 Feb 2026

Holly

Staff and room was nice. Pillows were very big and hard. Noise from the freeway made it hard to sleep. Stains on the sheets. overall

Friends_and_family Family

6/10

Pleasant

01 Feb 2026

Giuseppe

Room was okay very humid when walking in ran out of hot water

10/10

Exceptional

01 Feb 2026

Ariana

Room was spotless

Self

10/10

Exceptional

31 Jan 2026

Mary

Very clean spacious rooms. Would stay again

Leisure Family

4/10

Poor

26 Jan 2026

Efrain

The location was only plus of location. The beds are uncomfortable and noise is unbearable at night since hotel is right next to main highway and windows need major upgrades to cancel the noise from cars.

Leisure Family

4/10

Poor

26 Jan 2026

Debbie

When we checked in the front desk, lady was not very friendly. In the morning, we went down for a cup of coffee and the cups there were all dirty and no coffee was available. A shuttle was to be provided for us to the cruise ship and no shuttle arrived.

Leisure Friends

4/10

Poor

25 Jan 2026

Kathy

The beds were fine — but the bathroom lacked shampoo, conditioner & lotion! We were supposed to have free transportation to the port — the clerk said it would probably be best if we got our own transportation…she should have told us that when we first went down to “wait” for the van; not let us wait for an hour in the lobby & outside on the sidewalk!

Leisure Friends

6/10

Pleasant

25 Jan 2026

Robert

Room was clean and as expected for the price. There were coffee mug but no coffee maker ???

The main reason for this rating is the lack of hot water! When we arrive after a day of travel there was no hot water. The next morning there was only a few seconds before it turned cold.

It was very close to the port which was the main reason for staying here. The shuttle was very good.

Leisure Partner

6/10

Pleasant

25 Jan 2026

Helen

Room was good for our needs. Pillows were way too hard for sleeping. The vending machine took money but didn’t dispense products. Desk personnel were “flip” in their response claiming they couldn’t do anything about it. They didn’t even care. Sink faucet was inadequate and needs two handles, not a press down mechanism that only dispenses an inadequate amount of water.

Leisure

6/10

Pleasant

24 Jan 2026

Sheila

Place is ok for 1 night stay before going to cruise port. Otherwise, not worth it. No hot water in morning. Staff so so. Place was clean. No amenities to speak of.

Leisure Friends

6/10

Pleasant

19 Jan 2026

Lenin

It was ok but it could have been better. Pillow was hard like a rock, they dont have any coffee and the ac only have one setting on or off so it was super cold at the night plus they dont give you a nice blanket.

Leisure Partner

4/10

Poor

18 Jan 2026

Elva

2 stars for the following reasons:
- clean
- reasonable location

However:
- very sketchy check-in/ checkout (put you key in a small jar)
- take a photo to have instructions for room tv, air-conditioning…
- air conditioner is either on or off; no temperature adjustment. At night it was super cold and we had 1 basic blanket.
- windows are plexiglass and the noise of the highway is LOUD.
- the receptionist rarely raises her head to greet/watch those coming & going. While checking us in she was on the phone chatting the whole time!
- no hand towels only 1 bath towel per client and no hand towel.
- sink has no hot water for washing hands.

This is a place that I am disappointed that Expedia lists!

Leisure Partner

4/10

Poor

18 Jan 2026

CARLA

Missing basic things!!! No hand towels, washing clothes.

Leisure

4/10

Poor

18 Jan 2026

Kyle

It’s very difficult giving a fair rating because my issue is with the surrounding noise. It’s 3:00 AM and it appears the festival traffic noise has ended and I can finally go to sleep.

Leisure Family

8/10

Excellent

17 Jan 2026

Susan

One desk person to check in many weary pre cruise travelers. No bottled water included. One bath towel each, no other towels.Room is clean, bed comfortable. Noisy street especially during festival.

Leisure Family

8/10

Excellent

17 Jan 2026

Vickie

Staff nice room clean. But no wash cloths or extra pillows or blankets. Very minimal room. No coffee on site!

Partner

4/10

Poor

17 Jan 2026

William

No food, no extra blankets, no wash cloths, no soap or lotion in bathroom, pretty sad when you sre used to all these things in other hotels.

Leisure

10/10

Exceptional

16 Jan 2026

Miguel

It was a great price especially considering how close it is to certain popular spots.

Leisure Family

6/10

Pleasant

16 Jan 2026

Ann

Sheets on bed were put on inside out. Coffee cups, which were dirty on inside, were in the room but no coffee pot nor any coffee in lobby. Told we could use break room coffee maker if we brought our own coffee?!? Disappointed

Leisure Family

6/10

Pleasant

12 Jan 2026

Vivian

did not require parking.

Business

8/10

Excellent

11 Jan 2026

jerry

Front desk lady was super friendly and helpful! Room is cleanp

8/10

Excellent

11 Jan 2026

Carmina

The place was very clen. Super basic. Nothing extra. No coffee maker, but it had small refrigerator and microwave. There is the T-Mobile center 5 to 10 minutes walking with many good restaurants and live music at night. The afternoon lady who checked us in was very unfriendly. Not helpful at all. The hotel has free shuttle to the port. Make sure you make a reservation.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Lucille

Room was very clean. Affordable especially compared to San Juan pricing. Neighborhood was safe to walk at night. Great to stay before our cruise.

Leisure Friends

10/10

Exceptional

10 Jan 2026

Richard

Great checkin

Leisure Family

10/10

Exceptional

10 Jan 2026

Constance

Hotel is very clean and comfortable. A bit noisy and could use some updating. Staff were very friendly and helpful. Would consider staying again.

Leisure Family

8/10

Excellent

09 Jan 2026

MARIA

Staff are helpful.

10/10

Exceptional

07 Jan 2026

Adham

Good price room was kinda clean wouldn’t book again but was good to book since our flight got canceled.

4/10

Poor

07 Jan 2026

Mario

Lacking staff support.

Leisure Family

2/10

Poor

07 Jan 2026

Lindsey

The room was dirty when we walked in and had clearly not been cleaned.

4/10

Poor

05 Jan 2026

Anne

Parking on site is very easy.
The hotel is basic at best but you can hear every room, every alarm clock, everyone coming and going all night long

4/10

Poor

04 Jan 2026

Robert

The room was nice, but there were a lot of other factors that hurt the stay.

Elevator at this property is broken so we had to carry our luggage up the stairs to the 3rd floor. Thankful it wasn’t farther.

The check-in process was chaotic and unorganized. A lot of people needed to check-in at the same time so there was a line, which I understand. What wasn’t made known to me, was that the receptionist was keeping a list so she could call people up, but she wasn’t telling people when they entered so it was out of order and we wasted a lot of time. It took a full hour to check-in.

There is parking on the property, but the garage is one of the tightest garages I’ve ever seen. It took a 20 point turn to get out most days.

Finally, the stairs included a small hidden ramp on the top of each landing that caused me to fall down the stairs once.

Room was nice, but that’s the only positive thing I can say about this hotel.

Leisure Friends

6/10

Pleasant

03 Jan 2026

Patricia

Mattress stained

4/10

Poor

03 Jan 2026

Anita

Basic room to sleep. Had night clerk try to wall in without knocking. No frills. No return.
Only positive was free shuttle to cruise port.

Leisure Friends

6/10

Pleasant

03 Jan 2026

Jennifer

The staff was very nice. Our flight got canceled so we needed a place for the night. Room was maybe? clean, and shower leaked into the room from under the door. But fridge and ac worked.

8/10

Excellent

03 Jan 2026

PRASENJIT

Room was large and clean.
The bathroom faucet for shower was broken. Even after complaining they did not fix it.

Friends_and_family Family

8/10

Excellent

02 Jan 2026

Manny

Cheap place to stay, nothing fancy but it’s a place to sleep.

Leisure Family

2/10

Poor

02 Jan 2026

Xuwei

Dirty beds and old facilites.

6/10

Pleasant

02 Jan 2026

Migdoel

Room were clean, courteous staff. Parking is very small and limited. Elevator inoperable

Leisure Partner

6/10

Pleasant

30 Dec 2025

Christopher

Very friendly staff
Close to cruise terminal
Very dated. Elevator didn’t work.

10/10

Exceptional

30 Dec 2025

Margaret

Aly was the absolute Best. Thank you so much for understanding our needs. We gad just returned from an 8 day cruise and were supposed to fly out the next morning .,then our flight was canceled the hotel we were in was booked so we scrambled to find another hotel which was a chire itself because of the holiday. We finally got a room at Dreams

8/10

Excellent

29 Dec 2025

Amy

Clean room,

Leisure Family

2/10

Poor

29 Dec 2025

Gloria

Elevator out of order, no accessible parking, car noise.

8/10

Excellent

28 Dec 2025

Jose

Yes, lady in the front desk helpful, clean

2/10

Poor

28 Dec 2025

Amy

Loud, no sound proofing efforts at all. Elevator was broken and we had to climb four flights of stairs with luggage. AC temp couldn’t be changed and the blankets kept making me sneeze.

Leisure Family

10/10

Exceptional

27 Dec 2025

Adam

The staff was great. When the elevator temporarily broke they offered to carry our bags upstairs. This is a great hotel for a night. Grocery store and restaurants within a short walk.

Leisure Family

10/10

Exceptional

26 Dec 2025

ferdinand

Limited parking and dining options

Leisure Partner