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8.2/10Excellent750 Reviews
Cleanliness8.6/10 8.6
Service8.6/10 8.6
Comfort7.8/10 7.8
Condition8.0/10 8.0
Location10.0/10 10.0
Neighborhood9.2/10 9.2
Amenities7.8/10 7.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Abbey Hotel Donegal
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall. For lunch or dinner, stop by The Market House, a restaurant that specializes in local and international cuisine.
Dining is also available at the coffee shop/cafe, and room service is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Stay in one of 90 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.
Distances are displayed to the nearest 0. 1 mile and kilometer.
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With a stay at The Abbey Hotel Donegal in Donegal, you'll be just steps from Killaghtee Old Church and Donegal Castle. This hotel is 0.2 mi (0.3 km) from Donegal Bay Waterbus and 0.4 mi (0.6 km) from Donegal Railway Heritage Centre.
Stay in one of 90 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Popular amenities
Free WiFi
Bar/Lounge
Dining services
Concierge
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
11:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Cash deposit required
Events/parties not allowed
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of EUR 2000 will be collected before check-in.
We have included all charges provided to us by the property.
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You need to know
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
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Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
- Nearby parking fee: EUR 3.30 per day (30 ft away)
- Late check-out fee: EUR 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Killaghtee Old Church
0.1 km / 0.1 mi
Donegal Castle
0.2 km / 0.1 mi
Donegal Bay Waterbus
0.2 km / 0.1 mi
Donegal Railway Heritage Centre
0.4 km / 0.3 mi
Abbey of Donegal
0.7 km / 0.4 mi
Bluestack Mountains
4.6 km / 2.9 mi
Ardnamona Gardens
10.2 km / 6.3 mi
Lough Nashans
12.5 km / 7.8 mi
Donegal Golf Club
13 km / 8.1 mi
Lough Nadarragh
13.8 km / 8.6 mi
Lough Corrom
14 km / 8.7 mi
Lough Boyle
14.2 km / 8.8 mi
Miley's Lough
16.1 km / 10 mi
Lough Garlagh More
16.9 km / 10.5 mi
Lough Reagh
17 km / 10.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 90
- hotel
- Beach
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Room serviceExtra charge
- Laundry service
Show 33 more facilities & services
- Bicycle hire serviceExtra charge
- Babysitting service
- Hotel safeExtra charge
- Currency exchange facilitiesExtra charge
- Lift access
- ShopExtra charge
- Garden
- Terrace
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Smoking areaExtra charge
- Banquet hall
- Meeting room
- Indoor freshwater pool: 1
- Children’s swimming area: 1
- Children playgroundExtra charge
- Nightclub
- Steam bath
- Hot tubExtra charge
- Hairdressing salonExtra charge
- Breakfast
- Snacks
- Non-smoking establishment
- Minimum check-in age: 18
- DivingExtra charge
- WindsurfingExtra charge
- CanoeingExtra charge
- FitnessExtra charge
- Horse ridingExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAbbey Hotel Donegal
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAbbey Hotel Donegal
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAbbey Hotel Donegal
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE DELUXETRIPLE • DELUXETPL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAbbey Hotel Donegal
TRIPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAbbey Hotel Donegal
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAbbey Hotel Donegal
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAbbey Hotel Donegal
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAbbey Hotel Donegal
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAbbey Hotel Donegal
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Abbey Hotel Donegal
100
reviews shown
Helen
Excellent customer service
Adrian
Great spot very professional
Roisin
Yes it was lovely, contintental breakfast and /or fry, with a selection of juices, very nice
Liana
Classic old hotel right in the center of town square. Good for quick stays. Pub food just ok (staff there great); the main restaurant was closed during our stay.
Mike
Very central, very comfortable with great food and shopping right at your finger tips
Paul
The room surfaces were clean but the air quality was poor: air circulation was poor, and there was a strong mouldy smell that originated from the bathroom. The hotel felt safe and the beds were fine, and the location is great. Overall, it feels like good value for staying right on The Diamond, but Donegal is small enough that perhaps staying slightly away from the centre would be fine too.
Dr Rhona Bridget
Our room and bathroom were immaculate, the reception staff were friendly and helpful and we really enjoyed our stay here.
kawika
Great location and large clean rooms
Maeve
Staff were friendly, room was a bit tired
Sarah
Great location ,overall very good experience
Tom
Close to everything. Walkable! Restaurants. Bars. Great. Should have stayed longer.
James
We arrived late, no parking except two blocks away and food service ended at 8:30pm.
However, the breakfast the next morning was fantastic, five stars!
However, the breakfast the next morning was fantastic, five stars!
Barbara
The hotel and room were clean and comfortable. The desk staff was helpful. The dining staff, however, was rude and unhelpful.
Ann
Nice hotel. Clean room and professional staff. I widh the parking was closer.
Bindia
It’s lovely hotel and very helpful staff, no main hotel parking but pay and display parking around canal and around town. Very quiet we really enjoy our stay.
Catriona
So noisy at night and when we rang reception to complain we were told it's in the small print that rooms be noisy.
David
Short break room clean and comfortable breakfast nice variety
Location perfect for nightlife
Location perfect for nightlife
Collette
Good room facilities, excellent entertainment lovely staff good fun weekend
William
No problems with the hotel itself all clean & tidy bar staff great. Just wasnt to pleased about people trying to get into my room banging the door at 4am 6am in the morning not great when id a long drive ahead of me, also the band that eventually turned up over 1 and half hrs late to the stage, the tickets i purchased stated 10pm to 1am they didnt get onto stage until near 12 midnight, the band was good for the 15 mins of them i seen.
Robert
The bar and staff were excellent
The breakfast was average. Bacon was dried up and compacted. Toast was underdone
Overall the breakfast was not good value at 15 euro
The breakfast was average. Bacon was dried up and compacted. Toast was underdone
Overall the breakfast was not good value at 15 euro
Trevor
Noisy at night tv didnt work great breakfast staff was excellent
Maura
Room was cold
Christopher
The staff are amazing and the room is very cozy.
Catherine
Lovely stay and lovely staff!! Very helpful and friendly. Loved the location as well!!
Ann
Room clean, staff cheerful and helpful and enthusiastic.
Vikki
Great location.
Skip the breakfast
Skip the breakfast
Mrs E A
Excellent stay for a BDAY treat
Francis
The hotel is in a great location, but very mundane overall. We had a relatively small room for the price we paid. Small matters such as plastic cups in the bathrooms, lack of conditioner in the shower or skin moisturizer in the bathroom are notable in comparison to other hotels where we have stayed. Very limited television options, even just for news. Overall, the hotel serves a purpose and was safe, but it’s not a place I would go out of the way to use again.
beth
Staff were nice. Great location. Needs a refresh.
Gerald Patrick
Parking was on street €2.00 for 4 hours, from 6:00pm until 9:00 am free
Shannon
Very outdated
KEVIN
Bridie welcomed me with kindness and suggestions for places to go. The hotel is just what I wanted.
Amanda
Perfect location in a perfect town….just need more space for clothes in the room - wardrobe/drawers
Susan
Great Base to Explore Donegal From
Great base for exploring Donegal. Very convenient. Staff were excellent and always helpful. Food was very good. Close to great music.
Lorraine
This is a very old hotel and we knew that but it is very dated looking and could use a refresh in some areas. The carpet in our room was disgusting.
Mary
This hotel is amazing! Clean, quiet and the food here is great! Staff at the bar restaurant were amazing! Great Irish music at night too. No onsite parking but lots of parking close by.
Giles
The food was great the staff were all very friendly and the place was decorated very well.
I would definitely stay at the Abby again.
I would definitely stay at the Abby again.
Linda
Room too wsrm
Staff were friendly but room was too warm
Heather
Had a lovely mid-week break. Quiet and relaxing atmosphere. Will definitely return.
Cate
Don’t book!!!!
Horrible. Not what I thought. Should have looked better at the pictures but they were misleading. The entire hotel was filthy. And the room…even worse. Gross, filthy, made my skin crawl. There was a greasy handprint above the bed and the chairs were ripped. I didn’t stay. I left!
William
This hotel is in need of a coat of paint and a warning that there is zero place to park. The rates for street parking are outrageous. The expensive breakfast was terrible. No shampoo. The beds are terrible. Avoid this property at all costs
Shauna
Very cute hotel. Fantastic service, very friendly and helpful.
Sarah
Great location
Edward
Love this hotel in the heart of Donegal. What a cool little town. So close to everything. 3 carparks in the area, and so many little shops, pubs and restaurants. The hotel was great, room was fine in size for the night we stayed and amenities were fine.
Derek
Lovely stay in a family room with myself my daughter and her 2 friends the hotel was perfect and lovely staff.
Hilary
Everything was great
Christopher
he Abbey Hotel is centrally located in Donegal Town, which made it incredibly convenient for walking around, sightseeing, and enjoying local restaurants and shops. The staff were kind and helpful, even during what seemed to be a busy event happening on the property the day I arrived — things were a bit hectic, but they handled it well and remained courteous throughout.
That said, there are a couple of things future guests should be aware of: the hotel does not have air conditioning, and unfortunately, this isn't clearly stated on Expedia. My room was very warm, and with the window barely opening, there was little airflow to cool things down — especially uncomfortable for those of us who tend to run hot. This definitely affected the comfort level of my stay.
Overall, the location and staff were great, but the lack of A/C and limited ventilation in the room are important factors to consider, especially if you're traveling during warmer months.
That said, there are a couple of things future guests should be aware of: the hotel does not have air conditioning, and unfortunately, this isn't clearly stated on Expedia. My room was very warm, and with the window barely opening, there was little airflow to cool things down — especially uncomfortable for those of us who tend to run hot. This definitely affected the comfort level of my stay.
Overall, the location and staff were great, but the lack of A/C and limited ventilation in the room are important factors to consider, especially if you're traveling during warmer months.
Caitlin
Very nice hotel. Location is amazing! Friendly staff. Beds are pretty firm though.
Rex
Convenient and good restaurants
Janet
Had requested an accessible thew yourselves as my husband is an amputte, but that didn't happen and the lift was broken so we had to go to the other side of the he hotel and use a twin room (2single beds) the shower was a nightmare for my husband to get into
Ann
My get away
We had a wonderful time
Jennie
The staff was very helpful in holding our delayed luggage until we arrived to their hotel. They kept in touch and let us know when it arrived. The staff was very friendly.
Michelle
We had a member of our party with an accidental fall and the staff were very helpful with what they had of a first aid kit and ice.
Parking is nearly impossible in the area but otherwise it is a quaint area that feels lovely and very safe.
Parking is nearly impossible in the area but otherwise it is a quaint area that feels lovely and very safe.
Verified traveler
Finally Ireland
Great place. Would definitely use it again
Gerard
Market restaurant was excellent. The property still maintains a dated, fusty atmosphere, nowhere more so that in the reception/lobby area. Rooms were clean and comfortable. Location very central.
Jeanette
Great location easy bus access out front.
and friendly & helpful staff. Simple, but clean room. Too warm & stuffy with no temp control in room. Door to room hard to open with key.
and friendly & helpful staff. Simple, but clean room. Too warm & stuffy with no temp control in room. Door to room hard to open with key.
Marie
Second time staying here absolutely lovely staff warm irish welcome when we arrive beautiful bedrooms. Great food in bR and best entertainment thank you abbey
Julie
My sister, brother in law, husband and myself stayed at the Abbey hotel while on a road trip through Ireland. Unfortunately my brother in law passed while we were in Donegal town. Eirleene and the team could not have been more supportive, understanding and accommodating. They made such a massive loss less stressful by arranging us to lengthen our stay, numerous hugs and pure kindness. We will be forever grateful to them.
Karen
Close to many attractions, Clean rooms, and friendly staff.
Blair
A beautiful hotel. Staff was welcoming and helpful.
Anne-Maree
The hotel was in a fabulous position. The room was spacious and very comfortable.
Allan
The bed was terrible, way to soft, lumpy. It shoukd be replaced.
Ingrid
This hotel is in the middle of all the action in Donegal with dining and music
Annette
Very dated furniture in room and old fashioned key. Staff very friendly though.
Jason
We have visited before. Enjoy this property and town.
Patrick
Great location. The bus stop right outside may either be a bonus or deterrent as lots of people hang out there.
Wanda
Lovely Hotel in Beautiful Donegal
Michael
Superb location, excellent staff, good food.
Siobhain
The Abbey was a nice quiet hotel in the center of the town square which made it convenient for shopping, touring, and dining.
Amanda
Had a wonderful time at the Abbey Hotel, looking forward to returning next year .
Staff and management were excellent in making us feel welcome and comfortable during our stay.
Staff and management were excellent in making us feel welcome and comfortable during our stay.
peter
Just a one night stay. There was confusion about our booking when checking in. The receptionist was patient and attentive to our concerns and upgraded our room free of charge, so our thanks to her.
Stephen
Beautiful spot
Bernadette
Nice hotel in a great location.
gerard
Lovely lively hotel
Jamie
Checking in and out was quick and easy. Good recommendations for food and music at check in. Breakfast was good with lots of options. Long walk to our room, lights out by our lift. Had to park nearby at public car park.
Niamh
Extremely friendly and helpful staff, rooms are beautiful, beds are extremely comfortable! Will definitely be staying again 10/10
Katherine
Loved everything about this wonderful hotel.
Ayub
It’s poor. Need to ores tea sugar towel and no bed sheets che g for 4 days of stay. Expansive breakfast compair to 4&5star hotel.
Tom Van
Hotel was comfortable and convenient
Nicole
Kind staff and great location for walking.
Mary
Great location, convenient to all amenities. Room was modern, clean & warm with tea making facilities, hairdryer etc.
Full Irish breakfast with all the trimmings & friendly staff.
Full Irish breakfast with all the trimmings & friendly staff.
Vickie
Room a bit dated but clean. Bathroom was modern and pristine. Food available but unfortunately we arrived after they had stopped serving so I can’t rate the restaurant other than it was visually appealing. Convenient to shopping since it is in the heart of the town. Parking was a challenge.
Patricia
It was wonderful
Verified traveler
Quite dated hotel.
Staff were v friendly though.
Staff were v friendly though.
Amy
Upon entering the room immediately hit by loud humming and clanking noise. Talked to the front desk person and asked what could be done for the noise, they offered to send a handy person to check it out while we were out for dinner. After dinner came back to the front desk and they assured me that the noise was from the kitchen fan and would stop as soon as the dinner service was over which would be soon. We went up to our room where we realized there was only one cup for tea. Having had an unfriendly exchange with the front desk, my husband went down for a second cup. While we we’re getting ready for bed the toilet paper holder fell off the wall and I noticed that there was a sticky substance on my bedside table. The noise continued through the night and I was woken many times. In the light of the next day noticed many additional things about the room that were unclean: all surfaces sticky, crumbs on the chair, and the most disgusting was a used bandaid stuck to the headboard.
While checking out I informed the person at the front desk about all the issues. They told me that there were many rooms and I should have requested a room change. I explained that that option wasn’t provided the previous night when I asked about the noise and we didn’t notice most of the uncleanliness until the morning light. The front desk person continued to blame me for not getting a new room. Shocking lack of customer service.
While checking out I informed the person at the front desk about all the issues. They told me that there were many rooms and I should have requested a room change. I explained that that option wasn’t provided the previous night when I asked about the noise and we didn’t notice most of the uncleanliness until the morning light. The front desk person continued to blame me for not getting a new room. Shocking lack of customer service.
Renee
The hotel beds were very uncomfortable.
Denise
Really quaint hotel. Bus drops off right at front door.
Verified traveler
Staff and food are great. The bedrooms themselves are barely a 2 star and im not exaggerating. The whole hotel needs a makeover ASAP.
Michael
Great location in Donegal
John
Central location
Sobia
Old but well maintained property. We got a nice room with terrace view. Heart of the city center. No issues except for the parking. Parking was tough as to be expected in city center area. Loved our stay.
Sandra and Glen
Great location 👌
Friendly, helpful staff. Grest location!
MARGARET
The hotel was in a good location.
Kathrine
Property was beautiful. Staff very friendly. We did not eat there but I heard people mention how good the food was. Donegal pretty town, lots of great shops.
Adrienne
Very convenient location in a lovely little town. Room was outdated, but overall clean.
Michael
My family and I enjoyed our stay at the Abbey Hotel.
Rebecca
Great staff, good location, big room.
Nora
With so many bus tours, hotel has high traffic volume.
Meghan
This hotel was charming. There was live music and the staff were overly hospitable.
On the downside, our sink didn’t drain, the WiFi didn’t work and the room was stuffy. The rooms could use some updates. But can’t say that I wouldn’t recommend this place.
On the downside, our sink didn’t drain, the WiFi didn’t work and the room was stuffy. The rooms could use some updates. But can’t say that I wouldn’t recommend this place.
Sarita
Very convenient to the town. Parking was not included however there is plenty of parking places nearby.
Location & surroundings
Abbey Hotel Donegal
The Diamond, Donegal, Ireland
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Abbey Hotel Donegal
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