Name: The Grandwest Arashiyama
Address: 48 Arashiyama Kamikaidocho Nishikyo Ku, Kyoto, 616-0016, JP

10/10

Exceptional

25 Apr 2026

Nina

Beautiful boutique hotel. Rooms just gorgeous, great location (catch the number 28 bus from Kyoto station) and good options for self-catering if you get a room with a kitchenette. There's a 24 hour Lawsons mini-supermarket 150m down the road.

Family

10/10

Exceptional

10 Apr 2026

Derek

First and foremost, the entire staff was absolutely fantastic and made our stay wonderful. They were so helpful and kind from the very beginning. The hotel is in a great location, very clean, cold water bottles always available, very spacious rooms and comfortable beds. There's a small mart down the street and you can walk/e-bike within minutes to major attractions, beautiful temples and Edo period streets. 10/10

Family_with_children

10/10

Exceptional

09 Apr 2026

Saurabh

Great hotel and staff. Breakfast was out of the world.

Family_with_children

10/10

Exceptional

04 Mar 2026

Danielle

So spacious and the beds are so comfortable!! I love this place.

10/10

Exceptional

23 Feb 2026

RIANA

The room was so clean and spacious. The beds were comfortable, sleep was effortless. So many amenities were offered and added to the experience. Breakfast down stairs was good, the cafe is cozy. This was the most kid friendly hotel I’ve been to, we are booking this hotel for the rest of our stay.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

John

Yes, the room and staff were great and the breakfast was excellent. Very close to the train station too.

Family_with_children

10/10

Exceptional

11 Nov 2025

Megan

Modern hotel with old Japan touches. Loved the yakata robes and tatami mat floors. Most comfy Japanese hotel bed ever.

The cafe that serves breakfast below was amazing and I loved the quiet location in Arashiyama. It was an easy 15 minute walk to the river.

Friends_and_family Friends

10/10

Exceptional

28 Oct 2025

Mi Ae

⭐️⭐️⭐️⭐️⭐️ Excellent stay!
The staff were very kind and helpful, and the room was spotless. Everything was comfortable and well-maintained, and I really loved my stay here. I would definitely come back again!

10/10

Exceptional

26 Sep 2025

Nicholas

Our stay at the GrandWest Arashiyama was exceptional. The room was spacious and clean, reception was incredibly helpful, and the location was quiet and idyllic. During our stay we made the most of the amenities including free refreshments, a washing/drying machine, and a cute cafe situated just downstairs from the hotel entrance. Our stay here was easily one of the best parts of our trip to Japan and I highly encourage those visiting Arashiyama to consider this hotel!

Leisure Family

10/10

Exceptional

22 Sep 2025

Jooho

I’ll definitely come back here again if I return to Kyoto.

Friends_and_family Family

10/10

Exceptional

31 Jul 2025

Que

Very helpful staff at the lobby

Leisure Family

10/10

Exceptional

17 Jul 2025

Satchel

Staff was really amazing. Breakfast was great too. Rooms were clean and comfortable

Leisure Family

10/10

Exceptional

27 Jun 2025

Shannon

Awesome!

10/10

Exceptional

18 Jun 2025

matthew

Impeccably clean, graciously accommodating, peaceful and welcoming.

Leisure Family_with_children

10/10

Exceptional

15 Jun 2025

Yasmeen

The room is GrandWest is very clean, spacious and comfortable, with a Japanese modern style. We love it. The property is very close to the Arashiyama train station, 6 mins walk. It is also very close to the shopping downtown place, walkable maybe around 10 minutes walk. Property is at a very convenient location. The customer service is also very good. Excellent overall.

Leisure Family

10/10

Exceptional

15 Jun 2025

Susan

Very spacious and clean. Modern style with exposed concrete walls. Amenities include free coffee and tea in the lobby and toiletries include hair ties in the room. Breakfast in the cafe downstairs was excellent and included yogurt parfait, egg, waffle, salad, sausage, bacon and a drink. Very friendly staff with personalized note in the room and thank you upon check out. Traditional robes for each person included on each bed including the kids. Only downside - no elevators, also a bit of a walk (15-20 min) to temple and bamboo garden and JR but nice to be a little out of the way from the most touristy street.

Leisure

10/10

Exceptional

13 Jun 2025

Tomoko

I had a wonderful stay at this hotel!
The staff were kind and welcoming, and the location was perfect—peaceful, not noisy or crowded. There were many sightseeing spots along the street leading to Arashiyama Station (JR), which made exploring the area very enjoyable. The hot bath was very relaxing, and the bed was super comfortable. I would love to come back again!

Leisure Family

10/10

Exceptional

06 Jun 2025

Tiffany

We absolutely loved everything about this hotel! The location is perfectly tucked away off the beaten path—peaceful and quiet, yet still convenient. The room was spacious and the beds were incredibly comfortable. To top it off, the breakfast was delicious with plenty of options. Highly recommend!

10/10

Exceptional

30 May 2025

Anne

We enjoyed our three night stay at the GrandWest Arashiyama

10/10

Exceptional

12 May 2025

Martin

Great location, walkable to many sites.

Leisure Family

8/10

Excellent

23 Apr 2025

jue zhao

Services are great, clean and hugeee rooms

10/10

Exceptional

17 Apr 2025

Emiko

The staff were very kind n helpful. Walkable to all three stations. The room was very specious and clean. Great place to stay with small children.

Leisure Partner

10/10

Exceptional

13 Apr 2025

Jennifer

There were 5 of us in our room and it was perfect.
The staff were so wonderful. And the convenience of going for breakfast every morning was such a great perk.
Thank you so much.

Leisure Family

10/10

Exceptional

04 Apr 2025

Jodi

Greeted very kindly and helped to our spacious room which we were so happily able to get into an hour early. This was our fifth hotel in the Kansai area and it was a treat to be able to experience more of an apartment type feel and have so much space to spread out. Loved the bed and down comforter after a long day of walking!

It was great to have access to water and a coffee machine in the lobby. Breakfast was very good although my husband and I thought the waffles were too dense and sweet…tasted more like a dessert.

The location was within 10-20 minutes walking distance to all the major sites in Arashiyama and your luggage can be held until 4pm after your checkout. It took care of one more thing we would have to think about in order to better enjoy our trip.

The only comment I would make is to check all the doors/gate hinges for excessive squeaking. I felt bad whenever we had to open certain ones because they were so loud especially very early in the morning. Otherwise we’re glad we stayed here and appreciated the sincerity of the staff.

Leisure Partner

10/10

Exceptional

19 Mar 2025

CHI MING

Staff very nice and helpful

Leisure Family

10/10

Exceptional

26 Dec 2024

Ada

Love the homely and cozy style of the guestroom and the family setting of the in room facilities. Enjoy the breakfast and apa facilities partnered with the hotel. I will indeed recommend others and return when I visit again.

Leisure Family

10/10

Exceptional

18 Dec 2024

Damon

Really enjoyed our stay here. The hotel staff were excellent and the rooms were spacious, very clean and luxurious. Attractions were all within reasonable walking distance.

Leisure Family

10/10

Exceptional

29 Nov 2024

Monette

Extremely clean and modern facility with a fantastic and kind staff. This was a really great facility and I will definitely be staying here again.

Leisure Partner

10/10

Exceptional

28 Nov 2024

Wing Sheung

Highly recommended family-friendly room

It was a pleasant stay; cleverly designed room to give a blend of English and Japanese styles with ample of space to roam for family of 4. Although location is further away from the tourist attractions, the hotel’s room was beautiful and very well-kept. Staffs were kind and genuinely welcoming (even hand-written welcome and goodbye cards!). My 2 young sons asked why did we only stay for 1 night when we were checking out.

Friends_and_family Family

10/10

Exceptional

04 Nov 2024

Widiya

The location is walkable to site seeing and the service is amazing. All their staff are helpful and friendly. Thank you!

Leisure Family_with_children

8/10

Excellent

17 Oct 2024

Detlef

The room was very large, comfortable and clean, with two king size beds and sitting, cooking area. Friendly staff. Breakfast was included in restaurant downstairs but there weren't many options. About a ten minute easy walk to all the sites and train station.

Leisure Partner

10/10

Exceptional

13 Jul 2024

Justin

An Amazing and Relaxing Stay in Kyoto

Our family of 3 stayed in a total of 5 different accommodations during our trip to Japan. This hotel was our unanimous favorite. The staff was very friendly and helpful. The location was great for our needs (We wanted to be near the bamboo forest and the quiet area of Kyoto). The included breakfast is in a cafe that is below the rooms. This cafe had great food and drinks and also very friendly staff.
The room was very large and spacious. It had 3 separate areas for toilet, shower/wet room, and sink / mirror. Our view of the mountains and local area was amazing as well.

I would definitely recommend this hotel to anyone that is staying in Kyoto.

Friends_and_family Family

6/10

Pleasant

04 Jul 2024

Yukiko

No elevator : (

Leisure Family_with_children

8/10

Excellent

29 Jun 2024

Jinsong

Great location for Arashiyama sightseeing, with a nearby bus station that can be used for connecting (no transfer needed) to Kyoto station or Kiuomizu-dela. Room is spacious and clean, toilet and shower/bathroom are very comfortable. Reason for 4 stars instead of 5: design for the beds is suboptimal- the wooden base/legs are short (so the bed is too low for me) and the corners are protruding (easy to kick them when you walk around and it is very painful if you kick). Another minor thing is the accessibility to the breakfast restaurant in downstairs -it would be nicer if it can be accessed from inside the building or through a covered entrance especially in rainy weather.

Leisure Family_with_children

10/10

Exceptional

17 Jun 2024

Richard

Spacious and clean room with two beds and mini kitchen area. Less than 10 minute walk from the Arashiyama train station and about 25 minute walk to bamboo forest. Property also has bikes available so we rode bikes to the train station by the bamboo forest and walked over. Breakfast was included and decent. Staff is super friendly and helpful. Need to hop on a train to get in order to get to Nishiki market and Pontocho area.

8/10

Excellent

10 Jun 2024

Jorge

Nice little hotel close to tourist area

Location was ideal, close to shops and restaurants. Staff was friendly and helpful. There is no elevator available. The rooms are small and storage is limited. Also, not many power outlets to charge phones. Breakfast was included and it was fantastic. By far the best breakfasts we had during our vacations. Getting taxis and Uber was cumbersome. Overall it was a good experience. I would recommend it.

Friends_and_family Family

10/10

Exceptional

31 May 2024

Melissa

Great hotel. Loved our stay there!

Leisure

10/10

Exceptional

26 May 2024

Verified traveler

The hotel provides such a great service from the day we check-in until the day we check-out. We loved the personal touch that the staffs showed throughout our stay. This is a great hotel to stay when you want to rest. The rooftop is a great addition as you can see the stars when the sky is clear. It's also a perfect base if you want to explore Arashiyama area early in the morning.

Friends_and_family Family

10/10

Exceptional

05 May 2024

paula

We loved it!
What a great hotel - staff were amazing, so friendly and helpful. Breakfast included in the restaurant downstairs was excellent, loved the gourmet waffles!
And the room .. wow. It was very spacious and the layout and decor were beautifully minimalist. Also had sliding glass doors that opened onto a balcony.
We also enjoyed the rooftop patio with couches, tent and great views.
Very convenient to walk to from station and as easy walk to bridge/river.
I would gladly stay here again … absolutely loved it!!

Leisure Partner

10/10

Exceptional

20 Feb 2024

Sharee

Relaxing and lovely place.

Beautiful, functional design in excellent walkable location to Arashiyama Bamboo Forest path.

Friends_and_family Family

10/10

Exceptional

30 Dec 2023

Liliana

Excellent

Leisure Family

10/10

Exceptional

15 Oct 2023

James

The staff and location are amazing!

10/10

Exceptional

01 Jul 2023

mingdar

Quiet and spacious room, the only thing that bother me was there was no elevator in the hotel. So we had to walk 3 floors to our room, as far as baggages, no worry, the friendly staff will help. Will choose to return.

10/10

Exceptional

28 Jun 2023

Melissa

This was our favorite hotel in 10 days around Japan. The room is spacious, super clean, modern and very comfortable. We loved being able to walk to the wonderful Arashiyama sites when the day tourists left. We had a beautiful view of the mountains and the staff is so friendly and helpful. We enjoyed free access to cold water bottles and coffee/tea and a delicious multi choice western style breakfast. The rooftop deck was enjoyable too. The beds are super comfortable.
This is a great option to be close to nature and away from busy Kyoto downtown.

Leisure Family

10/10

Exceptional

19 Jun 2023

Aaron Raphael

I really like the boutique, upmarket, relaxing and comfortable environment of the entire property. I feel so relaxed every day when I am here, away from all the crowds.

Leisure Family_with_children

10/10

Exceptional

02 May 2023

Sid

Really enjoyed our family room, small hotel but nothing short of a major hotel. Bathroom was better than big hotels, only lacked elevators that was not a issue for us.

Leisure Family

10/10

Exceptional

29 Apr 2023

Wendy

This was a great location with outstanding staff. The room was huge and very comfortable. Lots of restaurants, shops and attractions all within walking distance. The breakfast was plentiful and very delicious.

Leisure Family

8/10

Excellent

23 Apr 2023

Ai Noi

Within walking distance to 岚山

Leisure Family

10/10

Exceptional

17 Apr 2023

Mark

Walking distance to tourist areas, and amazingly spacious compared to similar properties for family of 4. Beds were comfortable.

Leisure Family

10/10

Exceptional

05 Apr 2023

Carlos

I strongly recommend this hotel. The staff is incredible, they will do their best to help and make sure your stay is as relaxed as possible. And the room design though, a mix of modern with traditional Japanese architecture,

Leisure Family_with_children

10/10

Exceptional

27 Mar 2023

Sindy

This hotel made us feel at home, with kind staffs that made us comfortable. The rooms were spotless and very clean, sanity was not a problem. The rooms were very comfortable and has great service. The hotel breakfast and lunch were diverse and delicious, this hotel is really worth the stay.

Leisure Family

8/10

Excellent

26 Jan 2023

William

Property is well maintained, toilet is clean . Only shortfall is that there no lift and I have 3 big luggage.
Breakfast is standard , would have gone out to search if not for the freezing weather .
Free Parking right in front of property is a plus

Leisure Family

10/10

Exceptional

19 Jan 2023

Verified traveler

Beautiful elegant oasis near Arashiyama

It was a fantastic place to stay in! Only feedback we have is that because there were 3 of us, it would have been good for the staff to provide 3 sets of utensils, plates, cups, etc. as opposed to just 2. Other than this detail, the place was spotless, quiet, and spacious, and the service was friendly and discreet.

10/10

Exceptional

16 Dec 2022

Kelly

The facility is wonderful.
We would have liked power outlets near the bedding for alarm ⏰️ charging on our mobile devices.
The property is clean, nicely articulated & designed, great walking location to area destinations & transportation.
The staff are very nice & welcoming.

Leisure Friends

10/10

Exceptional

19 Nov 2022

STEPHEN

Clean and large room. Very friendly and helpful staffs.

Leisure Family

10/10

Exceptional

26 Oct 2022

Victor

The hotel room is spacious and clean. The staff are very helpful too.

Leisure Family

10/10

Exceptional

26 Nov 2021

KIMIKO

忘れ物

部屋に忘れ物をしてしまいましたが、ご親切に着払いで送ってくださるとのこと…助かりました。とても感じの良いスタッフさん達でした。部屋も広々として素敵な内装でした。

Partner

10/10

Exceptional

21 Feb 2020

Verified traveler

This property is amazing such a beautiful room and atmosphere and the beds are so comfortable. Everyone was so friendly and accommodating. This hotel is in such a great location to explore Arashiyama and escape the hustle and bustle. If you are visiting Japan and are traveling in family groups or even as a couple I highly recommend staying here as it’s also such great value for money. I would definitely not hesitate to recommend or to stay again!

Leisure Family

8/10

Excellent

04 Feb 2020

Alex

Only the property don’t have lift. Food is good n room is big enough for 4 adults. Great location. Near to train station n famous tourist attraction all in walking distance.

Leisure Partner

10/10

Exceptional

16 Dec 2019

Verified traveler

A top choice for a family holiday in Arashiyama. Spacious and modern room. Breakfast is great. Service is professional. Strongly recommended for family holiday

Leisure Family_with_children

10/10

Exceptional

02 Dec 2019

Kei

Awesome! Beautiful facility , great food, and accommodating staff.

Leisure Family

10/10

Exceptional

03 Oct 2019

Irit

Super

Great hotel very clean rooms very friendly stuff
And helpful
We loved everything

Family

10/10

Exceptional

19 Nov 2018

Verified traveler

Arriving at the GrandWest after a long day of sightseeing and travel was really nice. The GrandWest is nestled in the area near the bamboo forest, bridge and monkey forest. A possible negative is that it is a train ride to any of the other popular shrines and temples.
The hotel staff was extremely helpful and accommodating. They offered us a different, more accessible room after it was known that we had a member of our party in a wheelchair. No ramp or elevator in this boutique hotel but just a few stairs to deal with to get to the lobby and room. There is a great place to get a yummy (cheese)burger, delicious fish and chips and a drink right below the the lobby. But that is a separate good experience!
The room was large and nicely accommodated. The beds are low but very comfortable. We could here some street noise but generally quiet in the room.
Definitely a place we would return to in the Kyoto area.

10/10

Exceptional

19 Mar 2018

Masaki

greate hotel

Very nice uniquely designed hotel. Very clean and friendly staffs. The location is a bit off the main area.

Family

10/10

Exceptional

03 Aug 2026

KUKJIN

넓고 깨끗하고 쿨한 호텔이었습니다. 아이와 셋이 다시 방문하고 싶네요

10/10

Exceptional

29 Jun 2026

namie

スタッフさんが大変丁寧に対応してくださり短い間でしたが滞在中は気持ちよく過ごせました。みなさん優しいし、丁寧です。室内にメッセージカードがあったり帰りにメッセージカードを渡されたり。なにかアットホームでよかったです。また機会があればよろしくお願いします。

Family_with_children

10/10

Exceptional

16 Jun 2026

Ximena

El cuarto del hotel muy amplio, las camas y almohadas cómodas, la vista a la montaña muy linda. La zona es muy tranquila.

El personal muy amable.

El hotel está a 5 minutos de la estación de metro Hankyu Arashiyama Station y a 2 minutos de la parada de bus que lleva al Arashiyama Bamboo Grove.

Family

10/10

Exceptional

20 May 2026

Minkyu

엘레베이터가 없으나 깔끔하고 친절하며 좋은 위치에 있음

10/10

Exceptional

03 Feb 2026

Hikaru

客室も、サービスも、立地も全て素晴らしかったです。是非また泊まりたいです。

Leisure Friends

10/10

Exceptional

05 Nov 2025

Juan Ismael

Todo es increible, no tengo quejas

8/10

Excellent

08 Oct 2025

Man Kuen

位置優越，房間清整潔寬敞，唯一缺點是要自己提行李上樓梯

Partner

10/10

Exceptional

04 May 2025

やすひこ

受付の方の対応がとても素晴らしく、気持ちよく過ごせました。

Leisure Family_with_children

10/10

Exceptional

23 Mar 2025

Hyung-jun

아라시야마 여행, 아기와 함께.

교토 서부여행 중, 아라시야마 치쿠린 여행을 목적으로 2박을 이용하였습니다. 숙소 인근에 저녁식사를 할만한 곳이 없다는 단점은 있으나, 편의점(로손)이 크게 있고, 아라시야마를 걷거나 차를 이용해 10분 내외로 갈 수 있습니다. 무료로 주차 예약이 가능하고, 친절한 직원들이 인상적입니다. 다만, 인룸다이닝 없는 부분이 다소 불편하지만, 아기와 함께 이용하기에는 편리합니다. (장난감이 객실에 비치되어 있음)

Friends_and_family Family

10/10

Exceptional

24 Sep 2024

こうじ

ナイス

2/10

Poor

01 Dec 2023

Ken

朝食が最悪だった。

Leisure Family