Timberline Lodge

4/10

Poor

14 Jun 2026

Paul

A dated property and was not clean. Left after 20 minutes because we didn’t feel safe and was not as advertised

Partner

10/10

Exceptional

14 Jun 2026

Mya

quiet place to stay , a lot of room , very clean , felt safe , solid service and security

Friends

10/10

Exceptional

11 Jun 2026

Heather

Within walking distance to the village. Check in and check out were easy. Room was spacious.

Partner

10/10

Exceptional

13 May 2026

Sally

Loved the location, amenities and atmosphere. However the bed in room 204 was really hard and stiff and gave us back aches.

Partner

10/10

Exceptional

03 May 2026

luke

Great stay. Easy check-in, well located, comfy beds

10/10

Exceptional

22 Mar 2026

Lori

The was the perfect little place to stay for our “Girls Night”.
It was close to lots of activities & Jess was VERY helpful through the whole process.
Thank you & we would most definitely stay again ❤️

Friends

10/10

Exceptional

21 Mar 2026

jeannie

The room was beautiful

Partner

10/10

Exceptional

09 Mar 2026

Kenneth

That place was the cheapest place we could book on a spur of the moment but it was so nice there I will definitely be booking there again when we go to new York this summer

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Stephen

Seamless checkin/checkout, tidy room, & convenient location.

Self

8/10

Excellent

23 Feb 2026

Danny

No staff, convenient location, older facility but clean with all the basic amenities. Perfect for short stay/ski get away...
* Did not look like photo depicted.

Partner

4/10

Poor

18 Feb 2026

Darcy

This lodge felt like a bait and switch. The pictures show a lovely lodge with a common room, a nice bedroom. It almost makes it feel like it's personalized to you. What we fail to realize is that when you show up at the shared lodge, it feels more like a hostel. The bedrooms that they advertise aren't necessarily the bedrooms that you're getting.

We stayed in the basement with a closet full of air conditioners and a bed that was on a 15% incline. We messaged the staff twice and they ignored us, and there was no stove in the common room for food.

Granted we took this Lodge because it was 5 minutes away from Holiday Valley and that's the only thing good I could say about this. That and the coffee in the morning.

I would not be giving such a poor rating if it wasn't for the cost. I feel like supply and demand were at play here and that management has taken their customers for granted.

There is no value in this lodge. Simply a bed.

Family_with_children

4/10

Poor

15 Feb 2026

Kristy

Moldy shower curtain, stained comforter, hear all sounds from the shared living area. We tried to sleep as we had an early race and people were loud until 11:30.

Leisure Family

10/10

Exceptional

13 Feb 2026

Matt

Great value and place to stay. Loved it.

10/10

Exceptional

19 Jan 2026

Dagmar

Excellent property ! Stop looking for an accommodation elsewhere because you'll regret not coming here.

Leisure Family_with_children

10/10

Exceptional

18 Jan 2026

Beau

What a cool spot. Really enjoyed my stay.

8/10

Excellent

14 Jan 2026

Mandy

The location was great. It was a quick, flat walk to town where there are a lot of shops, bars, and restaurants. Overall, the lodge is nice and has most of what you'd need. The common area was nicely decorated. There was a Keurig with kcups available as well as a drip coffee pot and a case of water. The place could benefit from a bit more upkeep as the floors were not very clean (I stepped on crushed up candy in our room). Our room (202) had a slight wet-dog type odor and was also missing towels, but luckily I was able to find some in a linen closet down the hall.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Rene

Very cosy place and close to the Holiday Valley Ski Resort

Leisure Family

2/10

Poor

21 Dec 2025

Cory

The room had a musty smell to it, the shower smelt like pee, overall it didn't have a clean and fresh feel. There were bright flashing lights in the room that we needed to cover up. The check in was confusing as there were no instructions sent to me. Thank goodness we got there at a good time because by the time I called to get the code and see where our room actually was, the guy answered while he was already at the bar drinking. I can deal with that stuff but what really got me was the noise. Other guests were there partying, smoking weed in the building, yelling, tumbling around, playing loud music until 430 am. The walls were so thin, it sounded like they were in the room with us. I attempted to reach out to the property management, via call twice and a text - no answer. There was no staff on site to deal with the issue so we had to go out and tell them to keep it down ourselves - which they didn't really quiet down much at all. Whats the point of the quiet time signs if theres no one to enforce them? Eventually they finally went to bed and the building was finally quiet, and all I could hear was our bed squeaking. Constantly. Without us even moving. I got no sleep at all. The next day I never got a response about last night, no apology or anything. Pretty much ruined my time trying to snowboard the next day due to being so tired. I would never stay here again.

10/10

Exceptional

17 Dec 2025

Nicholas

Great place

10/10

Exceptional

14 Dec 2025

Dennis

Room was clean and the location was close to everything.

Leisure Partner

8/10

Excellent

02 Dec 2025

Tara

You can’t beat this location, but the room was dirty and needed a deep clean.

Friends_and_family Friends

10/10

Exceptional

28 Nov 2025

Holly

Great for a night or two!

Leisure Family

4/10

Poor

27 Nov 2025

Matthew

This is a pretty run down place that they're clinging to keeping alive. The hot tub was a consistent 90 degrees and the top wouldn't stop blowing off. You can tell the cabin is very dated and they just keep slapping modern upgrades on top of one another. There was no key present like it says in the emails. Which made it tough to locl up and run to town after arrival. The bed is an old spring matress with a cheap foam topper tossed on top. The shower is tiny. And the windows were extremely drafty on a cold winters night. The price of this room definitely did not reflect the quality, and Im quite upset with myself for not making a better choice. But it was a cozy night alone with the wife alone after all. Only reason it gets the extra star. Otherwise this would be a complete loss.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Mitch

Nice clean room and great common area for all to use…

Leisure Partner

6/10

Pleasant

08 Oct 2025

Pamela

This review is about Suite 103. We booked it for 4 adults. It had 2 bedrooms and 1 bathroom. Check-in was easy: a code was sent to us via text to unlock the keypad. But it was all downhill from there.
Beds were terribly uncomfortable. Bedrooms did not have a dresser or closet! Nor was there a place to put an open suitcase except on the floor.
Bathroom was large but was a lot of empty space; it had only a small vanity and small dimly-lit shower. No towel bars, hooks, shelves. Towels were old and were stacked on a stool.

Friends_and_family Family

8/10

Excellent

20 Sep 2025

DEBRA

The property needs a lot of TLC. The good news is, there have been improvements since our last stay. The owners are really trying to upgrade. We will stay here again.

Leisure

10/10

Exceptional

17 Aug 2025

Jason

great

10/10

Exceptional

10 Aug 2025

Eric

My wife and I enjoyed the room we stayed in. It was large and nice clean. We enjoyed having plenty of space to sit. Only downside is no towel holders in the bathroom. The lodge is walking distance from everything in downtown Ellicottville.

Leisure Partner

10/10

Exceptional

28 Jul 2025

Neil

The staff is amazing. Very helpful.

Leisure Friends

8/10

Excellent

27 Jul 2025

Michael

Glad to Have Found You!

Great on all accounts, except one thing... The under-powered window air conditioner. It got pretty uncomfortable. Granted , the humidity last night was extremely high. But, hoping they can figure out the AC situation. Even still, we would come back for sure, and recommended to our friends.

6/10

Pleasant

17 Jul 2025

Michael

The room was small with a small bathroom and small \" built in\" type shower. All of that is fine if the daily rate justifies the facility.
This proprty was clean, and served our purpose of needing somewhereto stay, but is definitely over priced.

10/10

Exceptional

13 Jul 2025

ROB

This is a cool little place off the beaten path. Loved that the rooms were bigger than a normal hotel room and could accommodate our larger family. It’s a tad rustic, but room was clean and stocked with everything you would need.

Leisure

8/10

Excellent

10 Jul 2025

Cynthia

We had a concern at about 11pm and no one returned our call other than that it was a nice stay

Partner

10/10

Exceptional

29 Jun 2025

Laura

This was the perfect stay for me and my husband! We rode our motorcycles so having the hot tub for our sore muscles was perfect!

Leisure Partner

10/10

Exceptional

23 Jun 2025

Ron

Easy walking distance to town. Perfect for a little get away

Leisure

10/10

Exceptional

15 Jun 2025

Brianne

Great location! Walkable to the shops and restaurants.

Leisure Family

8/10

Excellent

18 May 2025

Verified traveler

The room was a little pricey for what it was. The room was nice and the bed was comfortable. I thought it was weird that the bathroom sink was in the main room and not in the bathroom, I know it’s hard to change things structurally but maybe lower the room price. And there was no trash can in the room.

8/10

Excellent

21 Apr 2025

Tara

The property is a short walk to town and very easy check in. We stayed in room 103 it was a 2 bedroom, clean and the couch and chair were comfortable. Decor was fine. The Shower needs a gut job (although pressure and temp were fantastic) and some of the ceiling tiles need to be replaced. The beds were way too soft on the bunk beds and there were absolutely zero dressers to store our clothing. Strangest thing. If I was there skiing for a week I would have been really upset but we were only there for the night. Nice to have the full kitchen to cook as option for longer stays and each room had a bar fridge too. I would stay here again, perhaps in another room with a firmer mattress. Jess was great.

Leisure Family

6/10

Pleasant

17 Apr 2025

Casey

This was basically a ski lodge for the young crowd.

Leisure Family

4/10

Poor

17 Apr 2025

Verified traveler

👎

Not at all as advertised. The room is much smaller. Beds were ridiculously uncomfortable, stand alone bed sounded like it was going to break when we sat on it. Shower was so tiny that I had a hard time taking a shower and I’m a tiny person! The room was ridiculously hot and the fan that was provided did absolutely nothing to help.

Friends_and_family Family

8/10

Excellent

06 Apr 2025

Karen L

Close to town and affordable. Walking to town depends on the person as it is a longer walk. Beds very comfortable. Older building that needs some updating. Never saw staff if there were any but we didn’t need anything.

10/10

Exceptional

23 Mar 2025

Arthur

I stayed here while attending a 2 day ski race at Holimont. I will stay here again.

8/10

Excellent

09 Mar 2025

Katie

Clean, quiet, and comfortable!

Leisure Family

8/10

Excellent

25 Feb 2025

juliet

The parking lot was an ice rink so be careful. I wish the code was just send as an email as there was a few steps involved in obtaining it. (I'm not that tech savvy). Other than that it was great.

Business_and_leisure Self

10/10

Exceptional

21 Feb 2025

John

Simple
Great location.

Leisure Partner

8/10

Excellent

20 Feb 2025

Margaret

Comfortable and close to town

Leisure Family

6/10

Pleasant

10 Feb 2025

Anna

Convenient and clean. One bed was very soft and other bed was very hard and pillows were thin but overall it was good stay

Leisure Family

6/10

Pleasant

28 Jan 2025

Greg

The cleanliness was questionable. I wasn’t sure if the random large size toiletries, were for me to use or left over from the previous guests.. Whoever painted the the place did a horrible job. There was paint on the trim, door and peeling off the walls in the shower. I was almost tempted to fix the drywall damage.Great location, very walkable and nice common area.

Leisure Self

8/10

Excellent

27 Jan 2025

allison

Clean, “homey” good space. Beds not very comfortable…. Other than that, great value!

Leisure Partner

8/10

Excellent

19 Jan 2025

Ronald

Holiday Valley Ski getaway

Great room for our little ski getaway.

Partner

8/10

Excellent

18 Jan 2025

Beth

Nice place close to skiing. Staff was very responsive. This is a self check in property and you’ll need your own toiletries. Checks all the boxes for a comfortable convenient place in Ellicottville.

Leisure Partner

8/10

Excellent

08 Jan 2025

Doug

good value

Great value and lodge like feel. Perfect for a skiing weekend. Can walk to town even in a snow storm. our room needed a fan in the bathroom but other than that a nice room.

Friends_and_family Family

8/10

Excellent

08 Jan 2025

Jennifer

Great place to stay for ski races at the local mountains. Convenient and walkable to town. Common areas are comfortable and having coffee was a bonus. Beds were comfortable and suite had loads of space for all of us. Washing machine was not working during our stay. Shower and shower curtain in our suite needs a good scrub (some mildew). I would recommend for a weekend in ELV.

Leisure Family

8/10

Excellent

03 Jan 2025

Amy

Good value for money and close to downtown

8/10

Excellent

02 Jan 2025

Brooke

Nice

10/10

Exceptional

29 Dec 2024

James

As a frequent traveler i must say my lady and i enjoyed this stay very much. The personal touch by the owner was nice. Made us feel at home. Truly felt like family. Will be back thanks for a great experience..

Leisure Partner

10/10

Exceptional

24 Nov 2024

Wayne

Nice clean and close to shops and restaurants

Leisure Family

2/10

Poor

10 Nov 2024

Verified traveler

With a price of the stay, it was not worth will. Upon entering the room the fragrance reeds where so strong we could not breathe, we had to open the windows to air it out The bed was dirty,with dog hair on the lining and bed skirt, the couch in the room was stained and gross, the carpet was stained, the toilet hardly flushed tissue paper. The refrigerator in the room did not work. It stated Bed and Breakfast, the was a coffee machine in the common area with no coffee. The things we appreciated were the fan, electric door features.

Friends_and_family Friends

10/10

Exceptional

10 Nov 2024

Jared

Great place. 7 minute walk to all the restaurants, shopping and bars.

Leisure Partner

8/10

Excellent

26 Oct 2024

Christopher

Great location. Close to all kinds of entertainment.

10/10

Exceptional

22 Sep 2024

Jeff

Perfect spot to enjoy ellicotville for the weekend. Within walking distance of town would definitely stay here again!

Leisure Partner

10/10

Exceptional

22 Sep 2024

Ryan

A small simple lodge close to everything, a truly enjoyable stay

Leisure Family

10/10

Exceptional

22 Sep 2024

Rebecca

Clean and cozy. It has a neat community living area with coffee pots, supplies and a large refrigerator to keep your items. Television access in room and living room. Great apps to watch anything you want. We will stay again!

Business

8/10

Excellent

15 Sep 2024

Eileen

The room was perfect for a single person - a couple things could be improved like the shower hot and cold handles - they were very lose - you had to push the hot handle into the shower stall to make it work. Rings on the shower curtain were missing- would have been nice to have paper towels in the room not a big thing as I just went to the grocery store and bought some. Overall nice property

Leisure Self

8/10

Excellent

04 Aug 2024

Hong

The room was clean which I like the most, but it’d be better if the bathroom can be bigger.

10/10

Exceptional

28 Jul 2024

Scott

Convent self check in and easy walk into town. Very welcoming and valued opinions and make you feel at home.

Leisure Partner

10/10

Exceptional

26 Jul 2024

Manoj

I had a fantastic stay at the lodge! The rooms were clean and comfortable,and the location was perfect. Highly recommend!

Business_and_leisure Family_with_children

10/10

Exceptional

21 Jul 2024

Catherine

Very nice stay.

10/10

Exceptional

30 Jun 2024

Daniel

Great communication! Great location within walking distance of town! Comfortable beds & space!

Leisure Friends

10/10

Exceptional

25 Mar 2024

Cody

Great place to stay. Will definitely be back again.

Leisure Friends

10/10

Exceptional

10 Mar 2024

Kristy

Staff was very responsive & helpful when needed. Great location. Pictures accurate

Leisure Family

10/10

Exceptional

18 Feb 2024

Verified traveler

Everything we were looking for

We found the lodge to be extremely clean, comfortable, and simple to check in and check out. There were ample towels, clean sheets, and plumbing and fixtures worked well. Shower was hot and powerful. Very close to the Holiday Valley resort and easy parking. We plan to book again next year.

Friends_and_family Family

4/10

Poor

17 Jan 2024

Verified traveler

Sadly disappointing

I want to preface this review by saying that I recognize that this is a tough business, especially for a small business owner. It breaks my heart a little to write this, but the lodge needs serious work.

I’ll start with the positives, which is that our room was clean enough. And there was plenty of room for the entire crew. Four beds in total, which is a hard deal to match without booking two rooms at most places. It’s also right on the edge of town, not far from Holiday Valley.

The negatives are another story. First thing is that the fittings, trim, etc. are old, some of it is pretty heavily damaged. A lot of lower quality furnishings, like extremely soft mattresses and home made laminate sinks/vanity tops. The common spaces were very cluttered and the building was noisy.

Hoping they can improve from our experience but I felt obligated to share.

Friends_and_family Family

6/10

Pleasant

02 Jan 2024

William

Very basic. The shower is tiny. The picture of the room doesn’t match the room. There is no bah mat.
On the positive side it was quiet and relatively inexpensive compared to other options.

Partner

10/10

Exceptional

11 Dec 2023

Joel

Wonderful Stay😊

We really enjoyed our stay at the Timberline Lodge in Ellicottville for our daughter's engagement!❤️ Very easy access, super clean and very close to the center of town. Thank you so much...looking forward to returning again!!!

Friends_and_family Family

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