City Hostel

Germany , Augsburg
Augsburg, Jakoberstr 41
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50 reviews shown

2/10

Poor

11 Jun 2022

Justyna

APPALLING

APPALLING SERVICE
Made an advance booking and added a note that I'm terribly scared of heights so would appreciate a bottom bunk bed. When checking in around 9am they advised they would not be able to honour the request. They gave me the key but the room was not ready until 12 and they asked me to store luggage in a separate facility. I have asked if they could approve cancellation and refund in that case and they said that they would but I need to contact the booking platform to get this through. I then was hanging on hold trying to get through to an agent who spent ages trying to get through to them and he then advised that it will take up to 4 days to complete the refund approval process and refund my money but also reassured me that since hotel verbally confirmed they would be happy to do so, I have nothing to worry about. That would about 11am (official check out deadline) so I returned to the hostel to hand in my key. The same lady at the counter then advised me that they will not approve my refund request because it's too late and 'i already took the key'

I do appreciate that it was a late cancellation and that they cannot guarantee if I get upper or bottom bed (although at this point I'm certain they haven't even tried to accommodate my request). What I do not appreciate is being lied to which led me to waste 2h of my short trip to Stockholm trying to change my booking.

Also, reception staffed only a few hours a day - no way to get a towel when checking in the eve

Self

10/10

Exceptional

30 Jan 2020

Verified traveler

Clean, comfortable, and quiet. I liked that it is centrally located and close to the bus terminal. Will stay here again.

Leisure Self

8/10

Excellent

13 Sep 2019

Sophia

Nice stay but noisy beds

This hostel was nice kind of hard to find at first but overall it was a pretty good experience. The beds are very loud and noisy so watch out for that but they were clean and somewhat comfortable. The bathrooms and showers were nice and big and non mixed.

Self

10/10

Exceptional

06 Aug 2019

Dan

Will come back

Nice and clean. The receptionist Sara was very friendly, helpful and professional. Bus stops are nearby, as well as 7/11. We like this place.

Family

8/10

Excellent

13 Jun 2019

Norman

Highly safe, quiet, and clean hostel Appreciated a fully equipped kitchen with IKEA products.

Partner

8/10

Excellent

28 Feb 2019

PHILIP

Location, location, location!

Best part was the location, on the center, near everything. 10-minute walk to Central train Station. Only bad thing was the space.... tight, and the hostel wasn't that full. Breakfast was OK, but maneuvering around the small kitchen with people was a challenge.

8/10

Excellent

02 Dec 2018

Elin

Best hostel to the best price

We had a very great experience at the city hostel. The receptionist was very helpful and friendly. The room was great and clean. Much better than expected due to the low price. We were satisfied and I would recommend it to anyone who want to stay at a great, cozy hostel in the middle of Stockholm to a very cheap price. I’ve lived at places that costed ten times more, but they had nothing on this hostel. The only con where that we didn’t had a bathroom on the room. But the shared bathrooms and showers were very clean and smelled great.

Overall, the best hotel so far to the best price and service! I’ll keep this in mind.

Friends

10/10

Exceptional

21 Sep 2018

Basic but good value and comfortable

Very good value considering it's 10 mins walk to the Central station. Rooms are basic but very comfortable bed, pillow and sheets. Note that rooms don't have a window that can be opened as the whole hostel is located in the basement. But they do provide a small fan which works and the ceilings are high with a frosted window so it's not too bad.

10/10

Exceptional

15 Sep 2018

KULWADEE

Lovely welcome and helpful

Family

10/10

Exceptional

15 Aug 2018

Suzanne

Great stay

Great stay in a private room with an excellent communal kitchen and bathrooms. Lots of handy travel info around the hostel and a handy bus stop right outside.

Partner

10/10

Exceptional

18 Jul 2018

Good location, good facilities

Location was really good, close to the city center, close to a supermarket and right next to 7-eleven. It was also close to the airport bus stop. The interior was well set out, with a good communal area, nice kitchen, that was well maintained and had many utensils availAble for use. The bathrooms and showers were good overall, but the showers are a bit difficult to manage. Rooms were nice and people were friendly

10/10

Exceptional

27 Jan 2018

Timothy

Perfect location

Fun place, close to everything and nice staff

10/10

Exceptional

08 Dec 2017

Hyunji

Good location, 10mins walk from central station. There is 7eleven right next to the hostel. Well equipped kitchen, spacious toilets and showers. The one thing that I didn’t like is that it is located in basement so there are only unopenable windows towards the aisle in the room. However, fortunately, the ventilation fan seems to work very well. Linens are included but you have to set it up by yourself.

8/10

Excellent

25 Nov 2017

OANA CRISTIANA

Good conditions

Clean and organized kitchen, toilets and showers. Small room, but cosy, with TV. Close to the railstation, about 10-12 minutes. Next to the hostel is a minimarket where you can buy food.

Partner

10/10

Exceptional

10 Oct 2017

SANDRA

nice and clean hotel. room size is good and near restaurants and metro

8/10

Excellent

30 Sep 2017

Mel

Nice hostel in a great location

Everything was well kept and clean with very friendly and helpful staff. My only complaint is the quality of the beds and the thin walls. You can hear every footstep and when someone closes their door. Once I adjusted to the time change it was easier to sleep through, but the first two nights were a bit rough.

6/10

Pleasant

30 Aug 2017

Paul

It works

This was my first hostel, and it exceeded my expectations for cleanliness and how quiet it was. The internet connection was frustrating however. It was spotty where it would be great for 10 min and then not work for 5 min. Location is great and it allowed me to stay in Stockholm for a reasonable price.

8/10

Excellent

09 Aug 2017

Natalya

I felt like this was one of the nicer hostels that I have stayed in, including the people who were staying in it - I felt safe and comfortable. Someone pointed out to me that they felt the woman's shower was not clean b/c there was hair on the floor but otherwise, I personally felt like the areas were constantly clean. I did not use the kitchen but it was available, which is convenient when necessary. I saw many people using it in the morning. The bed had a personal electric outlet and light. There are lockers in the rooms. I found the bed itself a little bit squeaky but otherwise, I slept fine. There were also computers with free internet access and pay-for-printing services. There was another central area where some people were watching movies. When I needed to speak on the phone (using wifi connection), I had couple of options, but not a plethora. They don't have a person working the front desk 24 hours but I saw there was a nice system to pick up keys for those checking in late. I checked in and out during working hours. It was about a ten minute walk from the central station. I was contacted prior to my arrival regarding my arrival time and directions from my arrival point. Super helpful. Overall enjoyed my stay. Affordable, too.

8/10

Excellent

31 Jul 2017

Maxime

Good hostel

It was a nice hostel. It's in the basement but it still okay. The location is 8-10 minutes walk from Central station and downtown.

Family

8/10

Excellent

16 Jun 2017

Ana Filipa

Fairly comfortable and clean

Clean and quiet place to stay. It's your regular dorm style situation. But for the price, a good option for young travelers. Internet was spotty sometimes. Overall a good experience though

8/10

Excellent

09 Jun 2017

Verified traveler

Neat and clean emvironment

The hostel is very clean and neat. U will get whatever u need and a kind of 7-11and bus stop juz beside it. Please take not the hostel is at the basement, and the location actually not very near to the famous attractions. Btw u can easily get any buses from there. For me, I prefer the attractions is walkable distance but it's not.

Family

10/10

Exceptional

15 May 2017

Daniel

THIS IS A KEEPER

It was great. Staff was very friendly. Plenty of space.

8/10

Excellent

08 May 2017

limah abu

Nice comfortable hotel

Stayed here for 3 nights, clear instructions for late check in and nice breakfast selections. Eventhough the hotel is a walking distance from the bus terminal and central station, it's a bit of walk up the hill to get there.

8/10

Excellent

04 May 2017

Justine

Great value, great location

Clean, comfortable and private. Having a tv in our room was a nice bonus. Fabulous staff - very friendly and helpful. Just a short walk to the main station which was super convenient for us. Would definitely stay again.

Family

10/10

Exceptional

12 Oct 2022

Jonatan

Sängarna knarrade och de var ganska lyhört men för övrigt så funkade de. Ganska trevligt

Business Self

8/10

Excellent

17 Sep 2022

Verified traveler

Bra men trångt.

Bra överlag men väldigt trångt. Slog huvudet i taket och i våningssängen ovanför.

Friends_and_family Friends

8/10

Excellent

13 Sep 2022

Jacoba

Prima

Business_and_leisure Self

8/10

Excellent

07 Aug 2022

Simon

Clean hostel within walking distance of the city centre and main attractions.

Leisure Self

8/10

Excellent

20 Jul 2022

Carmen

Wir haben uns sehr wohlgefühlt!

Leisure Family_with_children

6/10

Pleasant

16 May 2022

Elisa

Rent och fräscht. Men sängarna knarra

Leisure Self

10/10

Exceptional

11 Mar 2022

Bengt

Riktigt bra ställe!!

Bra:
Härliga sängar.
Mycket bra kök!
Bra service: jag kunde komma in och få rumsnyckeln efter stängning! Och jag fick hjälp att komma in i mitt rum efter att sonen låst in nycklarna, trots att det var efter att receptionen stängt.
Det var mycket tyst på natten, trots det centrala läget!

Brister:
Ingen frys i köket
Lite för varmt i rummet
Lite för het dusch

Self

8/10

Excellent

29 Dec 2021

Verified traveler

Bra standard till skäligt pris

Jag hade en kort vistelse i Stockholm och valde City Hostel för sitt läge nära tågstationen, samt att det skulle vara välutrustat kök och snabbt internet.
Allt stämde.

Self

8/10

Excellent

07 Dec 2019

Verified traveler

Zeer netjes en ruim. Voldoende toiletten en douches. Prima bedden en kamer. Tevreden.

Friends_and_family Friends

8/10

Excellent

30 Nov 2019

Verified traveler

Bra pris, rent och fräscht, nära centralen och trevlig personal

Leisure Friends

8/10

Excellent

07 Aug 2019

Verified traveler

場所と価格は良い。但し共用浴場は脱衣所が無く、不便

Friends_and_family Family_with_children

4/10

Poor

15 Jul 2019

Verified traveler

no me gusto la gran escalera peligrosa, cero simpatia de personal, poca limpieza

Leisure Family

10/10

Exceptional

05 Jul 2019

Verified traveler

Muy bueno todo, la zona, las comodidades, el personal.

10/10

Exceptional

10 May 2019

JOO HYUN

스톡홀름에서 싱글룸 묵고 싶은데 호텔은 비싸고,
그렇다고 도미토리 8인 1룸 이런곳 가고 싶지 않으면 추천.
미리 예약했어서 그런지 싱글룸 1박 4만원 후반대에 예약했고,
3박동안 큰 불편 없이 잘 쓰다가 갑니다.
중앙역에서 걸어올 수 있을만큼 가깝고 동네 치안도 괜춘.
근처에 coop 크게 있어서 싸게 먹을 수 있음.
호스텔 내 주방에는 냉장고, 앵간한 조리기구, 그릇, 조미료 다 있음.
욕실은 공용에 개인 칸막이 있지만 바닥이 공용이라 남이 씻는물 저한테도 오는건 단점이라면 단점
+ 수건 기본 제공 없음. 20kr + 호스텔 내 음주금지!
+ 리셉션이 9시~6시까지만 열어서 늦은 체크인이나 짐보관에는 시간 계산이 필요합니다. (늦은 체크인을 위한 출입 및 키 받는 방법이 별도로 있는것 같은데 머리아프실수도 있으니)

4/10

Poor

06 May 2019

Verified traveler

The staff is very basic, just like the room. Not a friendly welcome and not a friendly check-out. At least a simple question like 'did you enjoy your stay' or a 'thank you for staying with us' would have been nice.

Leisure Self

10/10

Exceptional

27 Apr 2019

Veronika

Комфортный хостеле в центре Стокгольма

Удобное месторасположение, чисто, все, что надо, чтобы с комфортом провести время.

Friends

10/10

Exceptional

13 Mar 2019

Ludivine

Auberge à recommander sans hésiter !

Séjour parfait dans cette auberge ! Situation centrale idéale avec plusieurs commodités à proximité (Metro, cafés, supermarché, gare centrale pour trains et bus). Auberge très propre et calme malgré la situation en centre ville. L’excellente situation georgraphique permet de faire beaucoup de choses à pieds. Cuisine équipée mise à disposition, si l’on souhaite de faire à manger soi même lorsque comme cela était mon cas, vous voyagez avec un budget. Possibilité de stocker votre nourriture dans le frigo en marquant vos produits avec des étiquettes fournies. Il y a aussi des banettes avec quelques aliments de base mis à disposition gratuitement. Accès sécurisé aux chambres avec badges électronique. Badge également à utiliser pour accéder à l’auberge quand vous rentrez après 18h et que la réception est fermée. Personnel accueillant, gentil, à l’écoute et capable de vous conseiller sur les meilleures choses à faire à Stockholm. Chaque chambre dispose également d’un classeur contenant beaucoup de conseils et astuces pour vous aider au bon déroulement de vos vacances à Stockholm! Voyageant beaucoup et séjournant principalement en auberges de jeunesse, c’était la première fois que je découvrais une télé initiative de la part d’une auberge, détail très appréciable. Je retournerai sans hésiter dans cet établissement lors de prochaines vacances à Stockholm, qui par ailleurs est une ville superbe !

10/10

Exceptional

13 Mar 2019

Ludivine

Superbe endroit !

Pour un premier voyage en Suède je suis ravie. Situation geographique en centre ville idéale. Petits commerces de proximité, cafés, un petit supermarché Coop à une rue de l’hôtel, un arrêt de métro (Radhuset) à un bloc, situé à dix minutes à pieds de la gare centrale, d’où je suis arrivée de l’aéroport principal via une navette directe en 45min. Parfait ! J’ai fait la majorité de mes visites à pieds, grâce à l’excellente situation géographique. Établissement très propre (chambres et parties communes) et calme, même en étant situé en centre-ville. Une cuisine entièrement équipée vous permet de cuisiner vos propres repas si vous voyagez avec un budget et souhaitez éviter d’aller au restaurant tous les jours. Frigo à disposition pour stocker vos restes de nourriture aussi que vous pouvez marquer à l’aide d’étiquettes. Quelques aliments de base etaient à disposition gratuitement. Accès sécurisé aux chambres avec badge électronique. Double verrou permettant de verrouiller la chambre de l’intérieur. Badge que vous pouvez également utiliser pour accéder à l’auberge après fermeture de la réception. Personnel gentil et à l’écoute. Sara, une des hôtesses de la réception m’a été de très bons conseils pour mes visites des différentes attractions de Stockholm. A pris le temps également de m’expliquer comment me rendre à certains endroits de la ville. Aussi lorsqu’elle me croisait en fin de journée, avec toujours un mot gentil me demandait comment s’était passé ma journée. Je recommande !

10/10

Exceptional

12 Mar 2019

Siarhei

Отличный Хостел - советую

Это первый опыт проживания в Хостеле - те. в одной комнате с несколькими незнакомыми людьми. Все оказалось не так страшно, как думал заранее. Сам хостел очень чистый, аккуратный. Кровать большая и удобная. Постельное белье выдается бесплатно. Но за полотенце отдельно нужно заплатить примерно 2 евро (в местной валюте). Сама комната просторная, никто в спину не дышит. В номере есть индивидуальный шкафчик, рюкзак\одежда влезает...желательно предусмотреть свой навесной замок (по умолчанию замка нет). Над каждой койкой индивидуальная подсветка и 1 розетка. Вход в хостел и свои номера по электронному ключу (выдают при заселении). WiFi на всей территории ловит хорошо, интернет не тормозил. На кухне есть микроволновка, плита, холодильник, чайник, тостер, общая посуда. Всегда в наличии бесплатный чай и кофе в течение дня...и в стоимость проживания включены завтраки!!! Утром дают хлопья с молоком, хлеб с сыром/ветчиной/огурцом...апельсиновый и яблочный сок на выбор - ешь и пей сколько лезет - для хостела более чем нормально. сть зона отдыха с ТВ, книгами, играми, отдельное помещение с компьютерами и доступом в Интернет. Если нужно на месте распечатать документы - без проблем можно сделать. Вход/выход в хостел круглосуточный по электронному ключу. Проживающих проездом мигрантов арабов и тд. замечено не было. Было пару африканцев и арабов, но одеты были опрятно и брезгливости не вызывали. В основном молодежь группами...возраст 20-30 лет.
Общий туалет и душевые, может не очень комфортно

10/10

Exceptional

25 Feb 2019

Verified traveler

Bra lågbudget ställe

Bra ställe mitt i Stockholm för den som vill ha en lågbudget alternativ. Rent och snyggt! Trevligt bemötande.

4/10

Poor

05 Dec 2018

Verified traveler

중앙역에서 좀떨어진위치이고 간판이작아서발견하기어려움 지하로들어가면일단지하세계가있다는점에조금놀람

8/10

Excellent

28 Nov 2018

Jan

Bra och billigt boende mitt i stan!

Nära till allt! Något besvär med att ta sig ner för trappan i entré, inget för rörelsehindrade.

10/10

Exceptional

30 Sep 2018

Verified traveler

Bra hostel!

Allt var bra. Det enda är väl att om man är lite äldre m.m. sa är den branta trappan ner till ingangen lite jobbig. Dessutom var det lite svart att se vandrarhemmet utifran, da ingangen är sa liten!

Family

4/10

Poor

23 Sep 2018

Stig

Saknade en hiss

Med tunga väskor saknade vi att det ej fanns någon hiss.

Family

8/10

Excellent

27 Aug 2018

Emma

Det var rent, trevlig personal och mycket nära till centralstationen. Köket kan förbättras, önskas en frys och fler köksredskap som mindre knivar, decilitermått. Gick ju bra då jag var där i 2 dagar men under en vecka kanske man vill frysa in grejer.

10/10

Exceptional

17 Aug 2018

Alex

molto meglio di come mi aspettassi

era la prima volta che andavo in un ostello, e guardando quelli italiani, mi aspettavo un edificio malridotto come i bagni degli autogrill, ed invece era tutto impeccabile. pulito, ordinato, preciso...
la camera era un po' stretta, ma considerata la natura del posto, è più che accettabile