Name: Kenran Resort Ubud By Soscomma
Address: Jalan Raya Desa Kenderan, Kec. Tegallalang, Ubud, 80571, ID

Kenran Resort Ubud By Soscomma

Bali · Indonesia

Jalan Raya Desa Kenderan, Kec. TegallalangView location

20 reviews shown

10/10

Exceptional

28 Jun 2026

Franz

I booked two nights but on different platforms. The first night direct with the property and the second one through Expedia. During checking in I advised the staff of that and was advised that it was OK and we would have the same room for both nights. However on the second day around 10 am as we were leaving to go into Ubud we were told that we had to move rooms ( without any prior advice). I informed them that our driver will be there in 5 minutes but they forced us to go back to our room and pack our luggage.
To book a buggy for transport I called Reception and was informed to call Housekeeping???? She couldn't do that?
I asked the reception about both pools closing time and I informed the lower one close at 7 pm and the top one at 6 pm so I went to the lower one around 5:30 pm. Whilst at the lower pool at 5:45 pm I was looking for Pool Towels and eventually found I staff member staff member hiding in there back on the his phone. I asked where I can Find a Pool Towel and was told that the pool closes in 10 minutes. I replied that I still need a towel and he told me to go to the top pool to get a towel.

Partner

8/10

Excellent

10 Apr 2026

Izzy

Amazing rooms and pools. In middle of jungle, so very sedate. Suits most, but if you like walking out to a restaurant, you’re out of luck. You need a cab to get in to Ubud

Staff very friendly and kind. Slow at breakfast and they ran out of beer in restaurant.

I’d still give it a 9/10 though. It’s beautiful and relaxing.

Friends_and_family Family

10/10

Exceptional

26 Sep 2025

Cassandra

Had Ana amazing stay! Staff was very kind and always remembered where I liked to sit and what items were my favorite. My only thing was I wish smoking was not allowed in the restaurant. I had to move to try and stay away from it and it kind of ruined my meal.

Leisure Self

10/10

Exceptional

18 Jul 2025

Peri Lee

This place was gorgeous and truly the best place we stayed in Bali. The room is incredible, with a private infinity pool and beautiful views of the jungle and valley. Tons of birdwatching and monkeys in the distance. Staff were kind and responsive and friendly. We loved it. The massages at the spa were amazing, and the resort even had an Indian restaurant! My partner is Indian and said the food was so excellent. Overall would 100% return for a longer stay.

Partner

6/10

Pleasant

30 Aug 2024

Karl

5 star view and room but with 1 star service and management.
The view and room itself in this hotel is incredible and would be a 5 star place to stay. Unfortunately it’s really let down by the way it’s managed and the service.
The service is really average and for the price your paying it’s not good enough. For example you don’t even get tea and coffee with the average breakfast they provide, they try and charge you extra.
There is also a big issue with bugs and ants, completely understand the hotel is in the forest so outside will have bugs but they could have some repellent at the room entrance to stop so many animals getting in.

All in all with some improvements this could be an amazing hotel but currently for the price you pay it isn’t worth it.

Partner

6/10

Pleasant

25 Jul 2024

Hemant

the rooms smelled of raw sewage whenever someome above us used the bathroom. The cleanliness of the breakfast area was awful with insects crawling all over the food, which had some very limited options. The dining in the restaurants was above average. The staff were excellent. Great potential for the resort, just lacked the cleanliness and amenities of a property one would expect for the price paid. Overall, a below average experience and rating.

Leisure Family

10/10

Exceptional

14 Jul 2024

Victor

Please is great for a get away from everything

10/10

Exceptional

04 Sep 2023

TORI

Loved staying here, it’s absolutely beautiful!! Very quiet and everyone is so nice. The breakfast options could be better, the food in general is very limited. But a great place to stay, love the private villas.

Leisure Family

10/10

Exceptional

20 Aug 2023

Taif

It’s very nice and quite if you after a nice place to relax and live a jungle waterfalls life go there . The view is fabulous

10/10

Exceptional

21 Jun 2023

cody

Amazing location! The view and pool are beyond words!
Will come back!

Family_with_children

10/10

Exceptional

07 Mar 2023

Cindy

Tranquil beauty surrounds this beautiful hotel perched on a cliff where you can enjoy the infinity pool overlooking the rainforest. Also amazing service and food

Leisure Family

10/10

Exceptional

19 Jan 2023

Ivory

Everything was exactly like the pictures and the description.

Leisure Self

6/10

Pleasant

29 Dec 2022

Dhiraj

Good location, good service but the food was not at all good.

Leisure Family

10/10

Exceptional

07 Aug 2022

Dmitri

Nice quiet place, polite staff, the room is clean and spacy.

Leisure Partner

6/10

Pleasant

09 Jun 2025

Verified traveler

다른 호텔가세요

객실 내 벌레가 너무 많고
야외 선배드 위생상태 최악이고
룸서비스 시켰더니 재료없다고 안된다고 함

Self

10/10

Exceptional

13 May 2025

EUN BI

우붓에 왔다면 꼭 가야할 리조트

가격이 좀 있지만 우붓이 정글이고 다른 리조트에 비하면 가성비 좋다고 생각합니다
폭포수같은 수영장은 정말 아름다워서 특히 낮에는 더 있고싶은 바램이었습니다
저는 3층 맨 끝방을 받았는데 방에서 반지하 특유의 습한 냄새가 나서 좀 불편하더라구요
방에 디퓨저가 놓여있지만 디퓨저에 가까이 코를 대야 디퓨저냄새가 나고 방 전체는 이미 곰팡내에 잡아먹힌...
하지만 침대에서 바라본 테라스는 너무 아름다웠습니다
다른 방은 어떨지 모르겠어요 그래도 1박은 꼭 해야하는 숙소라고 생각합니다
추가로 요가클래스도 꼭 체험하면 좋겠습니다

Friends_and_family Friends

2/10

Poor

27 Jul 2024

Camilla

It’s a scam!

This hotel is as far from a 5 star hotel as it gets. The pictures lie! We had booked 3 nights, but left as soon as we could after staying one night. Dirty sheets and rats in the restaurant speaks for itself. Please do not spend your hard earned money at this hotel. It’s a scam and should not be rated as a 5 star hotel. All images must be photoshopped.

Friends_and_family Family

10/10

Exceptional

10 May 2024

jean louis

Sublissime

Ce fut 4 jours sublimes L ambiance le décor qui fait rêver avec 2 belles piscines 2 beaux et excellents restos avec une mention ++pour la restauration indienne Le bar piscine son ambiance ses cocktails Un endroit paradisiaque pour le plaisir des yeux Suite de luxe royale sublime avec piscine privée coin cuisine très grand lit Personnel aux petits soins disponibles souriants Propreté Calme Vue sur la forêt rivière vue rizières à l accueil

Partner

10/10

Exceptional

25 Aug 2023

Naoko

美しい自然

施設は経年を感じますが、綺麗に手入れが行き届きスタッフさんも皆さん親切で快適に過ごせました。日が落ちてからヤモリが天井に出てきましたが、それもまた農薬を使わないバリの自然の魅力でしょう。可愛いらしくて癒されました。

Friends_and_family Family

6/10

Pleasant

09 Aug 2023

Verified traveler