Name: Valley Inn Lebanon Oregon
Address: 2885 South Santiam Highway, Lebanon, US

6/10

Pleasant

13 Jul 2026

Joshua

The maintenance is wrong, the toilet was installed wrong. The hole in the wall next to the shower was not fixed well. The curtains were too long for the window. There was no vent in the restroom, and no screen in the restroom window.

The place is de

6/10

Pleasant

12 Jul 2026

Katherine

The host was warm and kind. The beds were very comfortable, and the rooms were very clean. It is aging, so the carpets were a bit shabby and stained, the walls had some spots. However, the A/C worked well. There are refrigerators, microwaves, mini coffee pots, and a TV with cable in each room. The towels and little toiletries available in the bathroom were clean and pleasant, and there was a hair dryer.

Each room had chairs, drawers, and a closet (no hangers). Like most of the motels in Lebanon, it is on the highway, so there is some traffic noise. However, I woke up in the night and found it quiet.

Another good feature is the structure. Cement walls separate each room, so you don't hear you neighbor. Being one story helped, too. For a functional sleep, this was fine!

Friends

2/10

Poor

28 Jun 2026

Gary

The room was filthy and nothing was maintained. The bed was not comfortable. There was also large spiders in the room. I would not recommend it to anybody. The manager did not even speak English, so hard to communicate with him.

Family

2/10

Poor

16 Jun 2026

JAMES

Bugs, moldy shower. Never again for me. And wifi wouldn't work.

Self

8/10

Excellent

12 Jun 2026

Aidan

It’s a very nice room and bathroom. I stayed in room 16 and it was a great setup. The desk attendant was nice, but tried asking for a cash deposit, which I’ve never heard from a hotel before. There were many bangs and barking noises from neighbors, and one guy kept asking me and everyone else about their dog; I don’t have a dog lol.

It seemed like a very nice place for the price, and it served us well. I would rate this around a 3.5-4 stars out of 5 stars. Clean place, kinda weird that they only have one worker with a strong accent but he was nice.

Partner

2/10

Poor

08 Jun 2026

George

Staff can hardly speak English. My reservation was not honored. Had to scramble around to find another place to stay.

Friends

2/10

Poor

26 Apr 2026

Marla

We requested a non smoking room. It stuck of smoke and just horrible smell. It took quite a bit of spray before we could breathe. We left the window open for awhile also. The vanity in the bathroom wasn’t finished just raw wood that needed stained or painted. Some plug ins didn’t work. There was one wall plugin that the top plug was black. E won’t stay there again.

Family

8/10

Excellent

08 Oct 2025

George

Clean carpets

Arrived early and they were cleaning the carpets. We had to wait an hour to check in

Partner

8/10

Excellent

03 Sep 2025

Carla

The staff was friendly and helpful but had a hard time with English. I would certainly go back. Nice place.

Leisure Family

6/10

Pleasant

20 Aug 2025

armando

hotel was fine. I was asked to pay a $100 cash deposit at the desk during check in but did not have to. Seemed like a discretionary ask.

2/10

Poor

13 Aug 2025

Noah

Pretty bad experience overall. I've stayed in the three cheapest hotels in this town and this was the worst of the three. The rooms are generally run down and there was no soap or coffee pot in the coffee machine in the room, which seems like a ploy to save money by the family that owns and runs this place. When I went to check in, the dad was out in the parking lot, pacing back and forth across the lot while the youngest daughter of the family was being taught how to check someone in by a non-english speaking woman at the front desk. After I checked in for a 4 night stay, I was told I need to pay a $100 cash deposit, even though this was not mentioned when I reserved the room and I didn't have any cash on me. The non-english speaking woman kept repeating sentences in a foreign language, but adding the word \"deposit\" until the daughter said I would need to drop off the deposit the next day and that there is an atm across the street. On these work trips, I'm generally working from 6am to 7pm every day, so I'm not sure if that ATM (in a bank lobby, not my bank) would be open when I'm done with work for the day. Throughout the check-in process, I got the general feeling that the people at the front desk were the customers, and I was the business owner. They treated me like I was the inconvenience for just wanting a hassle-free check-in to a room after a 10 hour drive from Idaho.

Business Self

10/10

Exceptional

12 Aug 2025

Tom

Very safe, very clean, friendly staff

10/10

Exceptional

04 Aug 2025

Samantha

If you’re not willing to learn a new language or use Google translate probably not the place for you, family oriented place. It’s quiet there so if you’re a light sleeper like me go there. Some rooms are still being re-done but budget friendly.

Leisure Family

10/10

Exceptional

02 Aug 2025

Kaylee

It was quick and easy, no hassle :)

Leisure Partner

10/10

Exceptional

28 Jul 2025

Tom

Great place great family

10/10

Exceptional

28 Jul 2025

Tom

It’s a great place. They keep everything very clean as a family atmosphere. You feel like you’re at home.

Business_and_leisure

6/10

Pleasant

21 Jul 2025

Verified traveler

The hotel was a nice play to stay at, bathroom was a little dirty before using it. Be cautious that this place is across from a sport game bar so constant motorcycles revving up thier engines from midnight till 2am. I only stayed for two nights and one day, the hotel system checked me out on the first day so I had to get that fixed. Tv remote controller did not work in the room and even with turning it on manually and trying every input, I still got no channels.

Self

10/10

Exceptional

12 Jul 2025

Tom

place was clean I like it. Everything‘s good about it.

2/10

Poor

04 Jul 2025

Catrina

The first room had spiders and dog hair all over the bed and when I asked for a refund she said she couldn’t do one and gave us another room.

Leisure Family

2/10

Poor

22 Jun 2025

Trenton

Nothing was good about the property. The room had mold growing and the world’s stiffest bed. This was a place to stay out of necessity and was not worth the price we paid

Partner

2/10

Poor

15 Jun 2025

william

DO NOT STAY HERE!!!!!!

Horrible place to stay. Looked like a 60’s motel that was never maintained.

Partner

4/10

Poor

02 Jun 2025

Constance

The television only had one channel. There was no hot water in the bathroom sink, literally. No water came out of the spigot. There was no microwave in the room and i had to ask for coffee for the coffee machine. They also required a $100 cash deposit at time of check in. The room was very basic, no extra blankets or toiletry items. Very much a disappointment from my stay there last year.

Business_and_leisure Family

2/10

Poor

10 May 2025

Hugh

They were closed when we arrived

10/10

Exceptional

24 Mar 2025

Kenneth

the staff was really great to work with. We would go back

Business

8/10

Excellent

16 Mar 2025

Dayna

Super friendly front desk staff. Super kind and accomidating.

Leisure Friends

6/10

Pleasant

08 Sep 2024

Debbie

Stayed in 2 bedroom then wanted to extend stay one more night. Had to move to one bedroom but they doubled the price! Don’t go when there is a Ducks game !

10/10

Exceptional

01 Sep 2024

Carla

The office staff was exceedingly helpful and friendly. Very nice folks.

Leisure Family

2/10

Poor

04 Aug 2024

Ryan

Just gross

Leisure Family_with_children

2/10

Poor

04 Aug 2024

Nissa

I can't recall ever staying in such a place before. A cup was left in the microwave. There was hair sticking out of the shower drain. The TV remote was sticky so I opted to not use the TV. The bed seemed okay sheets were clean and mattress was firm. The fridge seemed to be in good order and larger than some in other hotel rooms. This was the only room I could find in the area so I was thankful to have a bed to sleep on while attending a festival it was definitely a no frills.

Leisure Self

10/10

Exceptional

25 Jun 2024

German

My stay was very satisfactory

Business Self

4/10

Poor

24 Jun 2024

Suzanne

This property is very aged. The office staff was friendly and did put us in a corner room which was farthest from the road. This is an old school motor inn. The room was decently clean but cobwebs in and out of the room. Small things would make a big difference here like replacing a broken shower rod and bathroom window shades, and a new shower curtain. Looks like lots of paint has been used over the years as a \"spruce up\".

Leisure Family

2/10

Poor

22 Jun 2024

Monica

Don’t go here!! What a dump!! Filthy room! We left and got our money back (hopefully!!) because it was so disgusting!! Dirty sheets, carpets were stained very badly, bathroom was filthy!

Leisure Friends

2/10

Poor

17 Jun 2024

Diane

We had scheduled a two-night stay at the Valley inn and ended up only staying one night. Blood stains on unwashed sheet! We had to ask for new sheet. This was late at night or else, we would have went elsewhere immediately. First we were told the stains were old and had been washed and then when we went to the office and told them we weren't staying the second night and wanted to be refunded for night #2, we were told the stains looked fresh, which we interpreted as being accusatory. At this point it was late at night, it was cold outside and we decided you just sleep in our clothes and hope for the best. In the morning we were given a refund for our second night stay and moved on. Any other establishment would have refunded both nights and apologized profusely, but the proprietary of this dump did neither. We filed a complaint with the department of health.

Leisure

2/10

Poor

01 Apr 2024

Alice

I rang the buzzer 4 times, no one came to the front desk. I called, no one answered. I went out to my car and honked the horn. No one came to the front desk. I once again went to the front desk and rang the buzzer. Finally after several minutes someone came to the front desk.
The woman made it my fault for not entering my pin number when I told her because I was short I needed to tip the reader to see the buttons. I wasn't quick enough for the entry to go through. I tried 3 times and finally did it by standing on my toes on my very painful nerve damaged legs. I was still made to feel the checking in process was my fault.
The room was just okay because we were just there for the night.

Business_and_leisure Partner

4/10

Poor

03 Mar 2024

Connie

We didn't have a fridge in our room and didn't have a hair dryer, thought a staff person did loan us her hairdryer. The first room they put us in was supposedly smoke free and it wasn't, we did switch to different room.

Leisure Family

8/10

Excellent

16 Nov 2023

Howard

Not fancy, but very comfortable

Leisure Pet

10/10

Exceptional

22 Oct 2023

gregory

It was a very friendly place

Leisure Self

6/10

Pleasant

15 Oct 2023

Bernie

We prefer staying at Ma and Pa motels to support small businesses. Problem with this one was we arrived but office was closed. This was 5:00 p.m. called its phone number. Manager called back and told us she walked to store, but heading back realized she had left her keys locked in her office. Had to get key from somewhere else. Took way over an hour waiting in our car. Finally got our room but it hadn’t been cleaned! Manager worked around us to clean the room because housekeeping forgot this room. Manager was nice and apologetic but whatever. The place was very nice though and we would stay here again besides all the trouble. Better than supporting big corporations!

Business_and_leisure Partner

10/10

Exceptional

25 Sep 2023

Kevin

Clean room and good amenities. I would stay there again.

Business Family

10/10

Exceptional

24 Sep 2023

Steve

We stayed in this hotel for two nights. I know some other reviews have knocked the front office staff for their friendliness or lack of and for the cleanliness of the ribs. I however had a different experience. My flight was delayed by a couple hours and didn't get to the hotel till 11:45 p.m. the front office staff stayed up late and made sure that we got into our room. I am super thankful of her for doing that. As to the rooms themselves, the beds were extremely comfortable. The hotel itself is a little old and dated and yes could probably use some tender loving care. But for the price I paid I got exactly what I expected and was satisfied.

Leisure Family

8/10

Excellent

29 Jul 2023

Kristine

Quick, Easy and Affordable

We needed a quick, easy and affordable place to stay for one night on our long drive and the Valley Inn was perfect! Everyone we met was kind, helpful and welcoming. It was a great stay!

Friends_and_family Family

10/10

Exceptional

24 Jul 2023

Terrie

Booking was easy. We had a very late checking 2:47 am and the staff was there for us. I had trouble contacting them via text or email but I was in an area with no cell service. I was able to leave a phone message. Upon arrival we were able to check in seamlessly. I was so grateful! The properfy is aged but is clean. The beds and pillows were comfortable. The basic amenities is all there is but that is all we wanted anyway. Bring your own blow dryer if you need one.. Thank you Valley Inn!

Leisure Family

6/10

Pleasant

06 Jul 2023

Palaniswami

For the money it was OK.

Leisure Family

8/10

Excellent

04 Jul 2023

Constance

Easy access, nice room for the price, had room to park a trailer

Leisure Family

8/10

Excellent

02 Jul 2023

Constance

Quiet, great parking, water is hot and receptionist is very nice

Leisure Family

2/10

Poor

04 Jun 2023

Michael

No one was there to help when we arrived. Had to wait 15 minutes. The place is not in good shape. The lady was very rude and yelled at us to check out 15 minutes before checkout.

Leisure Friends

2/10

Poor

27 Jan 2023

Jeffrey

Nobody was there I need a refund I had to go elsewhere

Business Self

4/10

Poor

26 Sep 2022

Tina

The pictures online are very misleading. The walls were dirty, remote control was coated in crusted food, hair in the shower and on bed, stains in the carpet and chair, broken blinds in bathroom, and our bathroom towels had stains on them. There was also a very funky smell..

Leisure Family_with_children

4/10

Poor

08 Aug 2022

Aaron

The light bulb in the lamp was not working and they would not replace the bulb. No chair in the room. No curtain over the bathroom window. No hangers in the closet had to ask for them. Door lock barely functional. Appears as tho they do minimal maintenance on the place. Our business partners in the 2nd room did not have adequate towels and wash cloths. Would not reccommend this place to anyone.

Business Friends

2/10

Poor

05 Aug 2022

Jay

aThis place was Horrid, dirty inside and out. room stunk was filthy, drain was clogged, nobody available at service window. Employee was very rude at check inn. bathroom only had a half of roll of paper, awful stay here. I would like my money back????

Leisure Self

2/10

Poor

19 Jul 2022

Marco

Dirt, disgusting service

Leisure Partner

2/10

Poor

18 Jul 2022

larry

Didnt have a room

I got to the hotel and they said i didnt have a reservation. Tried calling Hotel. Com and could never reach a person. The auto system would not recognize my confirmation number. will not be paying any charge they tey and charge

Self

2/10

Poor

29 Jun 2022

Kevin

I would never stay there again. Carpet had stains all over it. The pillow cases had big stains and small BLOOD stains on 2 of them. Bio hazard! The whole wall power outlets pulled completely out of the wall!! The table lamp didn’t work. The dead bolt on the front door didn’t work! It didn’t line up with the hole. The whole door handle and mount was very loose and pulled away from door when opening. ( the top screw was almost falling out. There was dark longs hairs on the pillow case and the bathroom floor. The bathroom garbage can haD A LARGE PILL still in it from the previous guest. If it hadn’t been 10:00pm when we got there, I would have left and found another hotel. Horrible!!

Leisure Family

6/10

Pleasant

09 Jun 2022

Richard

Indifferent staff

We arrived at 11:30pm front desk staff was Rude, demanded a $100 cash deposit,.Upon checkout, same clerk was dismissive, and to busy to say thank you. Overall the property looked poorly maintained, over grown,

Partner

6/10

Pleasant

30 May 2022

Judy

Simple and clean

This is a simple but clean place to stay. No frills but also no bugs or disgusting things in rooms.

Self

10/10

Exceptional

23 Jan 2022

Daniel

Doesn’t look like much from the outside but the rooms are comfortable and you get a discount at the Denny’s

Self

10/10

Exceptional

05 Dec 2021

Douglas

Good place to stay at a good price.

We stayed for two nights and were quite happy with the accommodations. The front office person was very friendly and helpful.

Friends_and_family Family

10/10

Exceptional

05 Dec 2021

Diego

We came really late and the owner was still nice enough to rent my room and I loved the room me and my girlfriend felt so cozy and the town Lebanon itself is so beautiful!! There’s a huge thrift store right next to it also!!

Leisure Partner

10/10

Exceptional

24 Nov 2021

TARNO

Friendly proprietor!

Business Self

8/10

Excellent

11 Oct 2021

Desirae

Would be perfect if there was a tub

Very nice except not having a tub.

Friends_and_family Family

2/10

Poor

20 Sep 2021

walter

Property was o.k. (all I expected ), room was clean, bed o.k.
Now; could not turn on cold h2o in shower, sink drained very slowly, regurgitated ?,second day the \"key\" was changed leaving us standing in the rain (the \"office\" staff was \"taking a shower\", no clothes rod in closet had to live out of a suit case.

Family

4/10

Poor

12 Sep 2021

Dee

The check in staff was very friendly & efficient. At first glance it looked ok. It is an older property & in need of updates & repairs which I would be ok with if it was not for some very upsetting stains and uncleaned areas such as the side of the nightstand which had a white spray or spill. The shower curtain had what looked like both laundered & “fresh” stains which made me refuse to shower there! These were noticed late as I was getting ready for bed & no staff was onsite. Their hrs are not posted and at 8:45 am I finally left a message and left my keys in rooms to “check out” expressed my concerns via voicemail & never received even an acknowledgement that they received my mag & checked me out or to apologize for the experience.

Leisure Family

8/10

Excellent

29 Jul 2021

Verified traveler

Nothing fancy but clean room, nice TV & WiFi reception. Friendly owner.

Leisure Self

4/10

Poor

15 Jul 2021

Dani

Meh

The deadbolt didn’t work. The toilet wouldn’t flush. You could see air/daylight all the way around the door. It is old and outdated. It was quiet, considering the traffic.

Friends_and_family Family

2/10

Poor

01 Jul 2021

Steve

Worst ever

This has to be the worst hotel I’ve ever stay in. The refrigerator was at cleaned out. There’s mildew in the shower. The comforter was raggity and old. The bathroom faucet did work properly. The AC unit made a lot of noise. The toilet was properly attached to the floor and wobbled. The health department should shut it down.

Business Self

4/10

Poor

21 Jun 2021

Verified traveler

The room was disgusting! Beds were dirty, the carpet is covered in stains and gross. Walls were dirty, gaps in the walls. Door lock didn’t work. The only nice thing was the tile in the shower and floor. There was no curtain in the bathroom, so if someone was in the backyard while you shower they got a show. I honestly felt gross and disgusting.

Leisure Family

6/10

Pleasant

03 Jun 2021

Verified traveler

Just Ok for 1 night stay.

Leisure Family

6/10

Pleasant

10 Jan 2021

Deborah

Not coming back

Check in was on confusing side on Staff side. The room was not that comfortable and the bedding was extremely in need of new blankets and linens. Put a bit of money into it and be much better. Bath essentials were given, toilet and shower were clean. Walls had some need in repair. The parking lot was loaded with cig butts. The WIFI was not given to us and they did not answer the phone.

Partner

2/10

Poor

02 Nov 2020

Verified traveler

Absolutely Awful - Slept In Car Instead

Upon arrival at the hotel after a 13 hours drive, we were ready to shower and sleep. Firstly, the front desk attendant wasn’t wearing a mask to check us in. A non-smoking room was booked, but a $100 cash deposit was required to get the room key and were told “if you don’t smoke, you get it back”. The room itself was subpar: the carpet was moist from humidity and smelled bad, the room was very cold, the shower was dirty, chairs had cigarette burns, and overall just not as advertised. We decided we were too tired to care much as there wasn’t time to make new accommodations.
I took a shower (there was plenty of hot water, at least), my partner was going to climb into bed, but when I came back out, the bedding was pulled back but my partner was sitting on the end of the bed. I looked at the sheets - they were wrinkled, there was a used tissue in the bed, and about five small black insects crawling on the sheets. We immediately took pictures, packed up and went to the front desk. We were refused both a new room and a refund. Since we couldn’t find other accommodations, we drove to the nearest rest stop and slept in our car for the night. Absolutely would not recommend this hotel, under any circumstances.

Partner

10/10

Exceptional

24 Jul 2020

Monica

Best stay in Lebanon!!

Great place to stay!! Clean room and friendly service. Also conveniently located just off of the main strip. I would definately stay again next year!

Friends_and_family Family

8/10

Excellent

05 Jul 2020

Verified traveler

Friendly staff and comfortable bed. Would stay again as we pass through town.

Friends_and_family Family

6/10

Pleasant

03 Jul 2020

Rheannon

The bathroom was very nasty they need new housekeepers I always have to bleach it down before using

Self

8/10

Excellent

30 Jun 2020

Ralyn

Would stay again

Was a nice little place to stay. Could have been cleaner, but my daughter and I have both been housekeepers and are very picky!

Friends_and_family Family

8/10

Excellent

20 Jun 2020

Verified traveler

Pretty Good. Good value

Good service. Basic but clean. Good value

Business

8/10

Excellent

07 Jun 2020

Verified traveler

Excellent accommodations for the price. Friendly staff.

Friends_and_family Family

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