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Phoenix Inn Suites Albany
Albany - OR · United States
3410 Spicer Dr SEView location
9.6/10Excellent1,020 Reviews
Cleanliness9.6/10 9.6
Service9.8/10 9.8
Comfort9.4/10 9.4
Condition9.4/10 9.4
Amenities9.2/10 9.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Phoenix Inn Suites Albany
The establishment comprises a total of 93 snug guest rooms. Travellers may take advantage of the Wi-Fi connection on public areas at Phoenix Inn Suites Albany. The front desk offers 24-hour reception. The property offers business facilities.
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Located in Albany, Phoenix Inn Suites - Albany is within a 5-minute drive of Timber-Linn Memorial Park and Regal Albany. This hotel is 13.6 mi (21.9 km) from Oregon State University and 1.3 mi (2 km) from Waverly Lake Park.
Make yourself at home in one of the 93 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
3:00 AM
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 18
Pet max weight (per pet) in lb is 40
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 50 will be collected before check-in.
We have included all charges provided to us by the property.
-
You need to know
- Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Pet fee: USD 20 per accommodation, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Timber-Linn Memorial Park
0.5 km / 0.3 mi
Regal Albany
1.6 km / 1 mi
Linn County Expo Center
2 km / 1.2 mi
Waverly Lake Park
2 km / 1.2 mi
Talking Water Gardens
2.8 km / 1.7 mi
Hackleman District
2.8 km / 1.8 mi
Takena Landing Park
3 km / 1.9 mi
Willamette River
3.6 km / 2.2 mi
Monteith District
4.4 km / 2.7 mi
Calapooia River
5 km / 3.1 mi
Historic Carousel & Museum
4.6 km / 2.9 mi
Bowers Rock State Park
7.1 km / 4.4 mi
South Santiam River
9.9 km / 6.2 mi
North Santiam River
10.1 km / 6.3 mi
Santiam River
10.8 km / 6.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 93
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Fireplace
- Hotel safe
- Lift access
- Newspapers
- Clothes dryer
Show 8 more facilities & services
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPhoenix Inn Suites Albany
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPhoenix Inn Suites Albany
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPhoenix Inn Suites Albany
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPhoenix Inn Suites Albany
SUITE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPhoenix Inn Suites Albany
QUADRUPLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Phoenix Inn Suites Albany
100
reviews shown
Cherita
The staff was very useless and unhelpful in every way . No one in management from general Manager to the quest manager listened or tried to assist in helping us after they messed up Our reservations and they had no remorse for there employees or anyway of compensation for there admitted mistake. The management stated that the policy procedures did not allow them to do anything to make up for customer satisfaction. I will never go here again or recommend to anyone ever. People shouldn’t treat people the way they treated us and get away with it!
Richard
Be warned that although this hotel
Douglas
I stayed here overnight on a recent road. The staff was very pleasant and helpful at check-in. The room was spotless and very comfortable. Breakfast was pretty standard and good. I have zero complaints about staying here and will stay again if the opportunity arises.
Christy
The staff went above and beyond. What a great team!
Hailey
Fantastic hotel in a fantastic little town!! We were so charmed by the town and the hotel staff. Also dog friendly which is wonderful
George
Nice place to stay
Ron
best hotel in the area. Staff are terrific and very pleasant to deal with. Rooms are large and laid out very well. Beds are firm but relaxing.
Michael
dd
Mary
Spacious room, clean and comfortable. Good breakfast options.
daryl
Had laundry on site with a nice indoor pool and hot tub space. Had coffee and tea available all day and night.
BRUCE
Very nice rooms. Good breakfast. Great staff
RACHEL
The staff were super friendly and made us feel at home. The cookies were great and the laundry facility was very helpful.
Kathleen or Andy
Great location, comfortable room and friendly staff!
Paul
It was just stupendous! The bestest hotel in all the known verse!!
Faezeh
There were 3 couples in our group who needed the ability to check-in early as we had a wedding to attend to. We all called the hotel, and they did a fabulous job accommodating us. I worked with Cassie and Grace and there were awesome. Thank you,
William
Rooms were clean, beds soft, pillows need replaced but other then that it was a welcoming stay and staff was very approachable and polite.
Bonnie
Rooms were clean but still a bit of smoke smell in our room
Gail
The room was spacious and very clean. Amenities in room were readily available. I really liked the shampoo and conditioner. The aroma was pleasing and I didn’t need to use much to get a lather. The bed was especially comfortable. No sore back in the morning. the breakfast was delicious and filling. The front desk staff were very friendly and professional. Parking was ample and easy. This hotel was one of the best, if not the best hotel that we stayed at. In fact, we decided to stay an extra night because we enjoyed the hospitality and the area.
Amber
Staff was very friendly. Room was clean. Breakfast was so-so. It's right next to an adult shop. Did not realize that when I booked it for my daughter and teammate. From the freeway, the sign looks sketchy. But it's decent inside.
Kelly
I really appreciated that they DIDN'T use plastic silverware and disposable dishes and cups in the breakfast area. I hate to see so much unnecessary trash. Thank you!
William
Helpful and nice staff, good breakfast.
Deborah
No frig for your cold drinks and no microwave
Eddie
I've stayed here multiple times while visiting my son in Eugene. Yes, it's a 40 minute drive from Albany to Eugene, but depending on the weekend, you will pay half as much staying in Albany and will also be closer to PDX on your return home (if you're visiting from out of town like me.) Don't expect the Four Seasons but you can expect to be treated like royalty from the staff. They go out of their way to make you feel valued and welcomed. Found out they're also pet friendly if you're traveling with your furry friend. We enjoyed their complimentary breakfast as well as their laundry room. Next time I'll bring swim shorts. Plenty of food options and convenience stores close by to keep you satisfied. Wouldn't hesitate to stay here again, you really can't go wrong.
MICHAEL
Nice staff
Christie
Great hotel. Everything was better than we expected. Definitely will stay here again. Staff was extra nice and helpful.
Victor
We stayed on the first floor. The room has a damp murky smell. Second floor noise pierced through the floor and echo into the night when people walked. There is an adult store located right next door. Early morning traffic from the freeway also is noticeable.
SUSAN
I really appreciated the hot breakfast. Lots of tasty options.
Samuel
Breakfast doesn't start until 7.
Nicholas
Very clean room, staff was helpful, parking was easy. The sign is a bit old and proximity to the adult store may make you nervous at first glance, but it's actually very nice and clean with good breakfast.
Clinton
Staff was great beds were comfortable and breakfast was plentiful.
Lindsay
Very quiet older hotel but nice staff and clean. Pretty far from Eugene but less expensive.
Shelley
Independent hotel very close and easy from I5. Enjoyed our stay with a nice room and very comfy chair in the room. Breakfast lacking in choice but plentiful and hot. Asked for advice for a meal in the evening and given a very good location at a good price. Hotel is a little old and tired but good value for money. I would stay again without hesitation.
Parthena
Suggestion - bottled water should been given as a thank you for staying at this hotel.
JANICE
Great location, very clean, spacious room, comfortable bed, great views. Overall, great experience.
Cheryl
Staff was very friendly and welcoming. Room was very quiet. Really good full breakfast in the morning.
Kendrick
Staff was very helpful, super easy check in. Denny's right across the way. And the complimentary breakfast was good too. Right off the Interstate 5. In and out.
Denise
One of the best hotels I’ve stayed at over the past 4 years while my kiddo was at OSU. The rooms were white glove cleaned and the service was excellent! The breakfast area exceeded my expectations in food selection and how well it was tended to.
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Jerusha
Loved having the later checkout hours and the breakfast was great!
Roxann
The bed was comfortable and the room was clean.
Patrick
Great pool and breakfast. Short distance from Eugene, and worth the extra drive to have a hotel with pool and breakfast!
Annette
Very nice and clean room. Breakfast was great. Staff were wonderful.
Siouxha
Please have decaf coffee available
Woody
Very kind staff.
Patricia A
Staff was super duper!!
Christine
The hotel was easy to find. The staff is very friendly; the chocolate chip cookies are delicious and a nice touch. The room was very clean and beds and pillows so comfortable. The towels are a generous size and fluffy. The breakfast area is well maintained and offers a variety of breakfast choices.
Brent
Not fancy, but clean and comfortable at a good price. The staff are very friendly and helpful.
Ryan
Room was clean, easy and ample parking, was a weird vibe to the area but not bad or unsafe. The front doors were not automatic so leave a spare hand when you carry in your luggage
Rebecca
The facility was great and the staff were very friendly. Plenty of parking. Easy to access.
Ramona
Always a safe bet in Albany!
Sheldon
Great breakfast and value for the price.
Annabell
Place was a little outdated but clean. Front desk was amazing, Cindi was such a great hostess and took care of us right away, and helped us with questions about local eateries for our crying toddler. She was very friendly and made our stay more enjoyable. This is our third visit to Albany but our first staying at Phoenix. Best place we’ve stayed this far in town! Buffet breakfast was delicious!
Irina
I would give the hotel 5 out 5 if it wasn't for the breakfast. I couldn't find a single item that I could eat. Majority of the food is heavily processed, individually wrapped items. I understand that most of the small town budget hotels have somewhat similar food but this was worse than I expected. I just had coffee both mornings and had breakfast elsewhere.
Otherwise I enjoyed my stay. My room was very clean and spacious and the staff was attentive and friendly. The hotel is just a short 20-minute drive to Corvallis which was my point of destination.
Otherwise I enjoyed my stay. My room was very clean and spacious and the staff was attentive and friendly. The hotel is just a short 20-minute drive to Corvallis which was my point of destination.
Clinton
Work trip. The beds are so comfortable, I sleep so good. The ac keeps the room comfortable always. Great water pressure for the shower.
It’s my go to place when I am in Albany,Or
It’s my go to place when I am in Albany,Or
Carol
Breakfast was very good. The staff was very welcoming & helpful.
Brent
Easy check in. Room was clean. Bed was comfortable. Good sized room.
Giovanni
Great
Megan
Breakfast pretty uninspired. Eggs rubbery and dry, sausage not so good. More yogurt options and fresh fruit would be good
Debra
Staff was very friendly and the breakfast was great.
Jobelle
Amazing stuff. Clean room and very nice hot tub.
John
Just wonderful
Shawn
The staff was very friendly and courteous. The room and dining area was clean. Parking is easy. Our room faced the freeway but wasn't too loud. I had no problem with getting to sleep.
Mary Ann
Very friendly staff; nice big rooms; convenient location.
Saul
It was a great experience, good environment, excellent customer service and cleanliness was impressive,
Bryan
Clean room. Spacious king suite.
Suzanne
Clean room! Friendly staff, older building, pool was closed and breakfast was sparce. It's 9.6 review is blown out of proportion and we were mostly disappointed because it was nowhere near 9.6. Especially in a weird part of town with an Adult Toy store right next door-yuck.
David
Great friendly staff. Decent breakfast
Lisa
We've stayed at The Phoenix numerous times over the years. Very clean and staff is very friendly. The beds are sooooo comfortable and the buffet is good. Highly recommend this hotel. It's right off I5 with an easy off and on. They are dog friendly and even gave us a little bag with a dog treat in it.
Jobelle
Staff were very accommodating and friendly.. ill definitely stay here again.
Alison
Great breakfast spread. Rooms were clean with comfy beds.
Worth the $173, but I wouldn't pay more. Only $20 pet fee, which was nice.
Worth the $173, but I wouldn't pay more. Only $20 pet fee, which was nice.
Kristine A.
It was clean but super dated. Wall paper peeling off in bathroom. 70’s color scheme in bedroom.
Debra
Smelly, noisier than usual.
Elizabeth
Clean and staff was very friendly
Michael
Great close to freeway place to stay on way to Portland!
Kimberly
Room was clean and very spacious. Staff was incredibly friendly and helpful. Hot breakfast was nice (we especially enjoyed the cinnamon rolls). Gym is on the smaller side but clean. Did not use the pool but it looked inviting. Would stay here again!
Tina
Room was spacious and breakfast was very good. We stay here often and are never disappointed.
Warren
The breakfast was fresh and served on china instead of paper cups and plates.
Joseph
Wonderful welcoming staff, very comfy bed and good selection at breakfast. Very convenient to I-5 and shopping/restaurants. We will stay again.
Thomas
Love this place
DayLee
We stayed for a sports tournament. It was good, a little outdated, but was clean!
Paul
Clean room, decent continental breakfast, easy parking, and convenient location
Eric
No where in hotels.comndo they list that they only accept mainstream brick and mortar banks and treat all digital and European banks as suspect and won’t accept them
I arrived at midnight. I was told my debit was “suspicious” that their pay terminals would take my money but is out of policy.
And that the manager supported the decision
So I couldn’t sleep
Couldn’t use hotels because it was after midnight
Couldn’t get other options. Because they just didn’t like the color of my card
And hotels had no way to warn me that my card wouldn’t work because of an arcane Luddite view of cards that aren’t from the big 4.
It’s ridiculous and shameful. Because I use an international bank doesn’t mean I can’t stay somehwere.
I’m not just disappointed I was put in danger because I just chose to drive through the nights
Shame on Phoenix and hotels for not communicating phoenix’s draconian policies
I arrived at midnight. I was told my debit was “suspicious” that their pay terminals would take my money but is out of policy.
And that the manager supported the decision
So I couldn’t sleep
Couldn’t use hotels because it was after midnight
Couldn’t get other options. Because they just didn’t like the color of my card
And hotels had no way to warn me that my card wouldn’t work because of an arcane Luddite view of cards that aren’t from the big 4.
It’s ridiculous and shameful. Because I use an international bank doesn’t mean I can’t stay somehwere.
I’m not just disappointed I was put in danger because I just chose to drive through the nights
Shame on Phoenix and hotels for not communicating phoenix’s draconian policies
Marsen
Desk space and two chairs for desk would have been nice. Not a problem if only one person in room
Deanna
The beds were in need of an up grade. Very lumpy. The walls on the second floor above the lobby appeared to be very dirty or moldy.
Other than that room was good. Staff was very sweet and accommodating.
Other than that room was good. Staff was very sweet and accommodating.
Julie
The room was over-sized, which was nice, because there was room to spread out. And the staff could not have been more helpful!
Alicia
Not much to look at fron the outside but very pleasantly surprised inside. Very clean and staff was wonderful! They really went above and beyond to welcome us provide everything we needed.
Marsen
I have no complaints about Phoenix Inn & Suites in Albany OR
Jax
Always comfy
Nicholas
Great Service and Great Breakfast!
Paul
This hotel is just perfect! The best staff, CLEAN rooms, comfy beds and super quiet. The stay here was so much better than a much more expensive hotel in Salem we stayed at in past.
Colleen
The room was spacious and clean. The staff were all very friendly. And the breakfast was good! Was the perfect place to stay for a weekend for my son and myself. We enjoyed time in the pool as well.
Amber
It took quite a long time to actually check in and get into my room plus when I showed up , there was people outside , harassing me following me into the building. In the morning, I went to the pool, and there was dead, bugs and spiders floating in it.So I checked out and left.
Brian
Room was spotless. Staff were awesome. Great experience!
Amanda
The staff was amazingly friendly, Breakfast was decent and the rooms were clean. Overall it was a very nice stay
david
Great staff!
Kimberly
When we got to our room the furnace had been turned off and it was freezing on our room. It was late at night and it took a couple hours to get the room warm enough to sleep.
Joe
Wasn’t very clean
Shaun
The room was great, very clean. Staff was nice. We enjoyed the pool & hot tub. Breakfast was enjoyable. Overall a nice stay.
Katie
It was a nice stay the beds were not the most comfortable but I felt safe and it was a clean environment.
Sarah
Excellent staff, very clean
Britney
We had a great experience! The kind you can only wish for. It’s not always easy traveling with (a bunch) of young children but the staff was so incredibly nice and accommodating. The two women at the front desk, the housekeeper, and the woman in charge of breakfast were all so kind and friendly. They did not seem annoyed at all by an entire girls youth basketball team and made us feel welcomed and helped the girls have soo much fun.
Location & surroundings
Phoenix Inn Suites Albany
3410 Spicer Dr SE, Albany, United States
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Phoenix Inn Suites Albany
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