Meanwhile, ANTHONY had seen me that evening and was more than kind and accommodating, so, if there was some kind of a note in the system I would imagine Anthony the night front desk/night auditor would've made that clear, or NATASHA upon our hurried and crass check in. I'd love a FULL REFUND NOW and will be taking this as far as it goes with Studio 6 and Expedia, as this is nonsense; I managed the front desk of the Westin Rancho Mirage Golf Resort and Spa in Palm Springs, CA, for years, and this treatment and cavalier disrespect to guests especially in distress is just unacceptable.

























