Hotel Murano

Italy , Calabria
Rossano, Viale Mediterraneo 2
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100 reviews shown

8/10

Excellent

07 Jun 2026

JENNIFER

Reception desk so noisy it was difficult to hear and communicate with staff.

Friends_and_family Friends

6/10

Pleasant

07 Jun 2026

Owen

Not told ahead of time restaurant was closed and under construction. Loud construction noise while eating our meal in the bar with limited menu. No facecloths provided. Asked for some and delivered on the floor outside our door even though we were inside and could’ve knocked. No room service available.

Partner

6/10

Pleasant

07 Jun 2026

Natalie

Parking was $30 thought it was free when staying there. Multiple asks for item in a room. Over priced for no real amenities.

Friends

10/10

Exceptional

07 Jun 2026

Noe

Really clean and super nice

Family_with_children

10/10

Exceptional

07 Jun 2026

Debra

We came to Tacoma for an event at the convention center. The hotel was steps away from it very convenient centrally located to everything easy for Ubers to get in and out highly recommend Hotel Murano!

Partner

6/10

Pleasant

07 Jun 2026

Michelle

Wish there was free breakfast but overall great experience

Family

10/10

Exceptional

06 Jun 2026

James

Nice rooms, spacious and clean. Housekeeping were great! Loved the artsy vibe! Parking a little challenging when the hotel was full. Would definitely stay here again!

Partner

8/10

Excellent

05 Jun 2026

Kevin

The hotel was a good place for a one night stop over. Overall clean, quiet and decent location.

Partner

10/10

Exceptional

05 Jun 2026

Allison

Hotel stay was great! Location was perfect. Very walkable location. Hotel was very nice and clean

Partner

6/10

Pleasant

01 Jun 2026

Alice

Clean room which it was great but the breakfast was not warm enough!!!

Partner

10/10

Exceptional

31 May 2026

Roosevelt

Love this hotel always

Partner

10/10

Exceptional

30 May 2026

Shicola

Beautiful hotel and restaurant on site. Wonderful place to stay

Family

10/10

Exceptional

30 May 2026

Helen

Our room was clean and spacious. It had a beautiful view of the city and the Tacoma Dome. Staff was friendly and super helpful. Convenient parking lot right next to the hotel with EV charging spots was a plus.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Olena

Great design in the lobby area and lounge, great food at the restaurant on the 4th floor, great views from the room.

One thing I didn’t like is the soap bar that sticks to the soap dish and is hard to use, liquid soap is so much more convenient, the sink and the faucet weren’t really convenient in the bathroom, just a weird design, but I still enjoyed my stay.

Family

8/10

Excellent

29 May 2026

Ann

They need a toaster for the breakfast. The elevator rugs need to be cleaned or replaced at the end of the completion of the renovations. Don't stay near the elevators as there is a constant loud clanking noise.

Partner

10/10

Exceptional

29 May 2026

Jack

This is a great choice. I’d stay again.

Partner

2/10

Poor

29 May 2026

MICHAEL ALLEN

I made an error upon booking and booked a day later than what I required. Upon arrival to check-in I was told that the system would allow the clerk to change the booking to a date in the future but not for the current day. I was not granted a refund despite having made the booking less than one hour prior to arrival. I will not be booking with hotel Murano in the future.

Friends

10/10

Exceptional

27 May 2026

Melissa

Manager and staff were welcoming, accommodating, and kind. Loved the amenities and featured glass artists throughout the hotel and enjoyed dinner at bite, the hotel restaurant - the food was delicious, service attentive and friendly. The room was spacious, comfortable, very clean and the view of Mt Rainier was impeccable. The bed/pillows were remarkably comfortable and I had a lovely night's sleep. Looking forward to my next stay!

Self

6/10

Pleasant

26 May 2026

Roy

I've stayed at this property several times over the years, it was a favorite in Tacoma. Common areas need an update, carpets are worn, broken glass in elevators, etc. Room didn't have an iron or ironing board, would have expected for a business/convention type hotel. Had booked a mountain view room, was put in a lower street view room. Didn't bother to complain, as front desk staff seemed preoccupied and not very friendly and I was too tired to move again. Probably won't stay there again.

Self

10/10

Exceptional

26 May 2026

Alex

clean room, awesome staff, great location, great value!

Partner

10/10

Exceptional

26 May 2026

Rich

Very convenient to museums and convention center, the art glass displays on the many room floors are not to be missed

Self

6/10

Pleasant

26 May 2026

Rebecca

Convenient location - very little amenities- terrible pillows so bring your own

Family

10/10

Exceptional

25 May 2026

Carrie

Great place to go to when you wanna get away from the world.

Self

10/10

Exceptional

25 May 2026

Hartono

We really like our stay at the Hotel Murano. The room is quite spacious, clean, and modern. Location is in the nice part of Tacoma. We will definitely book here again on our next Tacoma trip.

Family

10/10

Exceptional

24 May 2026

April

Excellent stay - clean property, convienient location.

Friends_and_family Family

10/10

Exceptional

23 May 2026

Judith

Nice. Wait staff in coffee shop was lovely and very helpful.

Family_with_children

10/10

Exceptional

21 May 2026

Nicholas

10/10

Exceptional

21 May 2026

Michael

Excellent hotel with good amenities and very helpful staff - highly recommend this well situated hotel - the room, restaurant and staff in all areas were exceptional - good location and well appointed with friendly, helpful staff!

Self

6/10

Pleasant

20 May 2026

Mia

Air conditioning issues with the first room. The remote was also out of batteries. And the extra door lock was missing. being that it was 11pm I asked to change rooms. The second room worked fine but by the morning the shared door adjoining the two rooms (I wasn’t traveling with this person) made that guest unbearably loud at 6am. It’s not unexpected that downtown hotels have downtown noise but the downtown, the neighbor, the water pipes from morning showers, it was all too much.

I enjoyed the bed and the two front pillows (down or down alt) and the fact that the mattress was totally encased in a zip barrier cover plus a fitted sheet and not just flat sheets tucked tight. However, the sheets and comforter were pilled and itchy.

Self

10/10

Exceptional

19 May 2026

Merry

Super friendly, clean rooms, amazing atmosphere.

Family

10/10

Exceptional

19 May 2026

Felicitas

Over all great!

Family

6/10

Pleasant

19 May 2026

Shelley

It was ok. Not the worst.

Family_with_children

6/10

Pleasant

17 May 2026

Samantha

While we love this hotel, this stay was frustrating! Between the constant clanging and banging day and nite and then our soaker tub not being able to hold water, on our anniversary weekend… no matter if we turned the knob left or right the tub would not hold water. We resulted in stuffing a wash cloth in the drain and refilling it several times! We chose Tacoma and this hotel for our anniversary weekend and it could have been better more like the last time. Upon letting staff know during checkout, he seemed apologetic though I am not sure this will be corrected. He explained the clanging and banging was due to the elevator mechanical room on the 26th floor(our suite was on the 24th) but the last 2 times we stayed in the same room we did not have this issue. I am frustrated that we had issues ok our special occasion especially because we love this hotel!

Partner

10/10

Exceptional

15 May 2026

Carmen

Beautiful historical building and very spacious apartment. Comfortable beds. Great location.

6/10

Pleasant

15 May 2026

John

Rooms and Lobby are a bit dated. King size bed felt more like a large queen yet extremely comfortable. Quiet for the most part,

10/10

Exceptional

15 May 2026

Patricia

Nice view from room. Needed better staffing in restaurant but food was good.

Partner

2/10

Poor

15 May 2026

Stephanie

Left a lot to be desired. Once we got off the elevator you could smell odor eliminator in large quantities. I figure it was just the hallways. Not a change went into the room and same smell. Very chemically the room was very outdated and looked nothing like the pictures. I can get past that. Did my normal pull back the covers and there are private hairs. I chose at that point to just leave. I will say the lobby is well maintained.

Family_with_children

8/10

Excellent

12 May 2026

maninderjeet

Did not eat

10/10

Exceptional

11 May 2026

Scott

I always stay at Murano when I’m in Tacoma. I just can’t find anything better. I love it there.

10/10

Exceptional

11 May 2026

thomas

Excellent hotel that has great staff members along with beautiful glass items. The beds were very comfortable Felt very safe here.

Friends_and_family Family

6/10

Pleasant

10 May 2026

Arlene

The food in the restaurant was not very good. The breakfast was the best.
The staff was good except when we asked for a phone in our room. At first no one responded and then we were told they didn't have any extra phones. A room without a phone at &600+ a night.
Our room was poorly equipped, 1 tiny nightstand on the right of the bed, no where to put luggage except on a Cleopatra like coach which took up most of the room, no where in the bathroom to put a toothbrush or cosmetics and very poor lighting. We were very disappointed for the money. Oh, the lobby was lovely.

Partner

10/10

Exceptional

09 May 2026

Thomas

Staff were really helpful and awesome….. and we needed to cancel our second night and they made sure we got a complete refund. They were super helpful and friendly. Also, you get a voucher for the breakfast for 20 bucks per person which was really nice so our breakfast cost us very little!!!! we enjoyed our stay all around in the art displays are really incredible

Partner

10/10

Exceptional

08 May 2026

David

Large clean room. Very nice.

Self

10/10

Exceptional

06 May 2026

Bruce

Great downtown location. Close to the Tacoma Dome. Nice, on site restaurant was very handy.

Partner

4/10

Poor

06 May 2026

Diane

This is a really run-diwn, partially renovated, old hotel. Very basic, no frills. There were dirty dishes in the hallway, when i checked in - they were still there two days later. The lobby looks nice, its all smoke & mirrors.

Partner

10/10

Exceptional

29 Apr 2026

Theresa

Great hotel, will stay again

10/10

Exceptional

29 Apr 2026

Basil

Great location, comfortable rooms and friendly staff.

Self

6/10

Pleasant

27 Apr 2026

Ken

The biggest issue we had is that our room on the 24th floor was next to the elevator. It made a pounding noise when it went up and down

8/10

Excellent

27 Apr 2026

Peter

I’ve stayed here before when it was new. It was so nice. Easily a 4-5 star property.
The rooms are in need of updating urgently.
This is a lovely property in a wonderful area. Unfortunately, now it is a 3 star hotel at best. I would not likely return unless it is renovated.
Hopefully renovations are in the very near future.

Family

10/10

Exceptional

27 Apr 2026

Lindsey

Bed was comfy and the hotel was nice. Will stay again!

Partner

2/10

Poor

27 Apr 2026

michael

Breakfast menu was decent. Air conditioning we did not use... or if it it was on it was ok.

Family_with_children

10/10

Exceptional

23 Apr 2026

Mary

The best place to stay in Tacoma. I love this hotel, and the staff really went out of their way to help my son when they really didn't have to. Always my first choice when I am there.

Friends

10/10

Exceptional

21 Apr 2026

Jasmine

The rooms were really clean. The staff were extra nice. We didn’t try the breakfast or the bar, but the hotel itself was really nice.

Friends

10/10

Exceptional

20 Apr 2026

Scott

Great stay! Clean, conveniently located, accommodating! Easy parking! Great restaurant!

8/10

Excellent

18 Apr 2026

Peter

Friendly staff, nice art made of class, a little rough at the edges

10/10

Exceptional

16 Apr 2026

Shamethia

Thank you for a great stay! We are definitely booking you guys when we return throughout the school year. Go Loggers!

Family_with_children

6/10

Pleasant

13 Apr 2026

Megan

They seemed to be having a staffing issue when we were there. Check in and service at the bar were painfully slow. The staff was friendly despite this. Location is good as it’s close to many downtown attractions and restaurants.

10/10

Exceptional

13 Apr 2026

Gerald

Really enjoyed my stay. Room was clean and the staff was beyond nice. Will stay again my next trip to Tacoma.

Partner

10/10

Exceptional

13 Apr 2026

Jerae

Everything great as usual.

8/10

Excellent

12 Apr 2026

MICAH

Excellent coffee and food at Bite!
Very comfortable bed and room

Partner

10/10

Exceptional

12 Apr 2026

Natalia

Very nice and clean!

Family

10/10

Exceptional

09 Apr 2026

Kiki

If you love glass art in a vast array of expressions, you must at least visit this property.
The rooms are tidy, beds pretty cozy and the rooms are very quiet.
The highlight of our stay was an incredibly attentive server named Coliyn (yes, with a Y!) who was gracious, attentive and super sweet even 30 minutes before closing time when we rolled up.
He is a treasure; genuine, present and very knowledgeable about the menu.
Overall, a delightful place to stay.

Friends

6/10

Pleasant

08 Apr 2026

William

The room Air conditioner was not efficient. The room was too warm. Thermostat was not controlling the appropriate temp. Staff said that the lack of cool air was because chillers were not on.

Friends_and_family Family

8/10

Excellent

07 Apr 2026

Stacy

Nice place to stay. No microwave in the room. Comfortable bed and pillows!

Partner

10/10

Exceptional

07 Apr 2026

Katharine

Located downtown. Central location.

Self

10/10

Exceptional

06 Apr 2026

Brianna

Great location for events at the convention center.

Family_with_children

10/10

Exceptional

06 Apr 2026

Karen

The view of Mt Rainier and the harbor is spectacular. Well appointed rooms, lovely artwork throughout, very comfortable bed, very reasonably priced.

Partner

6/10

Pleasant

06 Apr 2026

Matthew

We recently stayed at this hotel and had a mix of positives and frustrations.

On the downside, there was no phone in the room to call for service, and we had to request a microwave instead of it being provided. Parking was also more expensive than we were initially told. During our stay, there was an incident in the elevator involving someone who appeared to be under the influence, which required medics—definitely unexpected. The elevator floors were quite dirty the first day, though they were noticeably cleaner the next.

Our room was fairly quiet from road noise, but we did hear something rolling around above us that was pretty loud at times. The beds were advertised as queens, but felt smaller—somewhere between a full and a queen—so it was a tight fit for two adults.

There were also a few maintenance issues: the shower sprayed water onto the wall behind the toilet, and the sink had a visible leak. The building itself feels older and could definitely use updates, especially the carpet.

That said, there were some highlights. The water view from our room was beautiful, and the housekeeping staff truly stood out—they did an excellent job cleaning and resetting the room each day and were the best part of our stay.

Overall, the hotel has potential, but improvements in maintenance, accuracy of amenities, and general upkeep would make a big difference.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Warren

Hotel Murano is a gem, modern, excellent firm king bed and sofa, beautiful displays of museum quality glass art, and a nice lobby bar.

Partner

10/10

Exceptional

05 Apr 2026

Brando

The bar was great. Breakfast was excellent.

2/10

Poor

03 Apr 2026

Keith

Parking garage is super sketch with a mobile police camera set up, guess that’s why it cost 30$ a day? The hotel on the outside looks dirty and worn out… well same for the inside. Not a good look when you can see mattresses against the top floor windows. Damaged elevators, damaged and worn out furniture in the rooms, cigarette burns on furniture, cigarette burns on window seals, holes in carpet, tv from what I would assume was 2005! Lobby smelt like drakkar noir cologne. Tacoma and this hotel are in far worse shape since I last visited in 2016. City looks like a ghost town, 10 years ago is was insanely busy. Found a Hampton inn in a nicer town and had a far better time. I will give the front desk manager I believe it was props for partially refunding me. Don’t waste your time!

Friends_and_family Family

4/10

Poor

02 Apr 2026

Sean

Pictures look good online. Rooms are in desperate need of work. Carpet unclean, drapes falling apart, mold in the ceiling cracks.

Self

10/10

Exceptional

02 Apr 2026

kara

beautiful lobby area with fire place and bar, central to everything downtown, very attentive staff and a yummy restaurant on site

Partner

10/10

Exceptional

31 Mar 2026

Tim

A very nice one night stay over in Tacoma.

Partner

10/10

Exceptional

30 Mar 2026

Wilbert

Excellent customer service.

8/10

Excellent

29 Mar 2026

Zachary

Great place to stay

10/10

Exceptional

29 Mar 2026

Tiffany

Clean

10/10

Exceptional

29 Mar 2026

Richard

Excellent all the way around. Best hotel in the area.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Mary Elizabeth

I had dinner from the restaurant last night and the food and service were very good.

10/10

Exceptional

28 Mar 2026

Elizabeth

Good

6/10

Pleasant

26 Mar 2026

Leonard

n/a

Self

6/10

Pleasant

24 Mar 2026

Susan

The hotel is adequate but old and tired. The bathroom floor in our room needed attention. The room faced a busy street, and there was street noise during the night.

Partner

10/10

Exceptional

24 Mar 2026

Galina

Outstanding experience. Clean and comfortable. Excellent atmosphere. Mountain view. Would definitely stay again.

Family

2/10

Poor

22 Mar 2026

Ashlea

The entry carpet was bubbled and needed to be stretched or replaced, lower elevator didn’t work, but the lobby was clean and staff was nice. Our room was a mess. Towels had black sticky stuff on them, room was very dusty, stains on the carpet and the room was very warm regardless of turning the air on.

Partner

10/10

Exceptional

22 Mar 2026

Jordan

Great view of downtown! Amazing staff!

Partner

10/10

Exceptional

22 Mar 2026

Leanne

We stay here regularly when we have an event in Tacoma. Good value.

Partner

4/10

Poor

20 Mar 2026

Cassie

Nice lobby but that’s is all the good I can say . The room has the bathroom fan falling from the ceiling , the faucet not attached , and the mirror had a big crack .. worst part of the stay was the noise from above us that was all night long ! Will not stay here again

6/10

Pleasant

20 Mar 2026

Megan

Cleanliness was moderate. Housekeeping would regularly wake us up between 7:30 and 8am cleaning other rooms. We had to ask for clean towels multiple times. At one point we changed rooms because our tv stopped working and they were unable to fix it. While did make it right, i think next time we will stay at the marriott 1 block over

Friends_and_family Family

6/10

Pleasant

19 Mar 2026

Sean

Rooms were clean. The service was garbage. I called ahead to get someone sdded to my ŵŵw⁴SW

10/10

Exceptional

18 Mar 2026

Teresa

Everyone at the hotel was wonderful to work with!!!! I have the most beautiful view of Mount Rainier from my window, and I had dinner at the restaurant and it was delicious. I will definitely come back.

Self

10/10

Exceptional

18 Mar 2026

Steven

Clean. Beautiful art. Real hot water with pressure. Convenient if you have business in Tacoma or going to museums.

10/10

Exceptional

17 Mar 2026

Kellie

Nice staff

Self

10/10

Exceptional

17 Mar 2026

Andrii

Good hotel

Partner

10/10

Exceptional

16 Mar 2026

Carolina

It smells so good in the hotel. Its amazing. Clean room. Comfy bed. Great staff

6/10

Pleasant

15 Mar 2026

Kelly

The room was very cold (prob 65) and the thermostat didn’t work.

8/10

Excellent

15 Mar 2026

Mark

We've stayed at this hotel a couple of times over the years, unfortunately it is starting to show some wear and tear. Fortunately, it appears the hotel is scheduled for a refresh this summer.
Carpets were worn in high traffic areas, the entertainment center in our room looked like it had been through an earthquake, it sagged in the middle and doors wouldn't shut properly, ice maker on our floor was not in operation, there were dirty plates in the hallway for our entire stay. Sad to see it in a declined state, hopefully the refresh brings it back to the condition we remember.
Staff was great at the front desk, downstairs bar and in the restaurant. Our meals for the 200+ person event were very good. Location in downtown Tacoma near the convention center and light rail is great as well.

Friends_and_family Friends

6/10

Pleasant

14 Mar 2026

Marine

While the room was clean had good amenities and the staff was very friendly, we did not like our stay. Despite being on the 12th floor the street down below was still very noisy and could be heard all the way up. We were also right by the elevator and could hear constant clanking noises coming from the wall we shared with it. The parking was also very expensive for an overnight stay and you don't really have an other option.

Friends

10/10

Exceptional

13 Mar 2026

Jay

The motel was really nice electric staff and very cleanly really nice rooms with a view of the city the only downfall to this property was that there was no parking the only free parking was on the street the parking lot at the motel is 30 bucks a night which I don't see how a parking at a motel should be paid for should be complementary

Partner

10/10

Exceptional

11 Mar 2026

Alexis

Clean and great location

8/10

Excellent

11 Mar 2026

Amy

Great spot in downtown Tacoma. Spacious lobby and seating area, clean rooms, comfortable beds, bar and restaurant on premises and so many breweries, restaurants and coffee shops within walking distance. Friendly staff.

Friends