One&Only Portonovi

Montenegro , Montenegro
Herceg Novi, Herceg Novi Portonovi Resort, bb
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45 reviews shown

10/10

Exceptional

27 Apr 2026

Matthew

Incredible hotel totally lived up to expectations. Very clean, great food, helpful staff, amazing spa and pool and the gym was top notch

Only slight downside was the closure of some areas as it was out of season but staff apologised and gave a personal approach.

100% will be visiting again!

Partner

8/10

Excellent

20 Apr 2026

Fatima

The hotel was amazing in every aspect.
Cleanliness and ambience was perfect.
Design and furniture was beautiful.
However they need to improve their house keeping department. They come in the morning and if we are sleeping they don’t bother checking again later. There is an electronic sign at the door indicating clean the room but it is useless if they don’t come to check it. Every afternoon I need to ask them to clean it. One day it was 6 pm and they have not cleaned our room yet. Unbelievable this would happen in the One and Only hotel.

10/10

Exceptional

17 Apr 2026

Kevin

This hotel was incredible! The smallest details have been designed and provided with care. We had a classic room with a bay view which was stunning to wake up to every morning.

We tried all three restaurants that were open when we visited, and on the last night we went to Sabia. The service was incredible from Mila (Julietta), and the staff gave us a few extra treats to celebrate the last night of our honeymoon.

We were lucky to have great weather on our last day (we were there in early April), and sitting by the pool, enjoying the view was amazing! Even better with Jimmy’s services and great hospitality!

The Chenot Spa is something else! No wonder it was voted the best in the world. We had a day spa with hydro treatments and massages, but end up having 2 extra massages on the other days as we couldn’t get over how incredible it was.

We had an early flight on our last day, and as we’d miss breakfast, the staff kindly prepared a breakfast box to go, so that we wouldn’t miss out on it.

One & Only Portonovi is absolutely incredible! If this isn’t on your bucket list, you should definitely consider adding it!

Partner

10/10

Exceptional

15 Apr 2026

Pedro

Plain and simple, it is the best hotel I have ever stayed worldwide in my whole life. The only drawback would be the weather, but that’s impossible to control and I guess it would be better in the summer. Staff was extremely friendly. Special thanks to Esmeralda, I didn’t have the chance to thank her and say goodbye. My room was unbelievably big and beautiful, and the view was just amazing. Restaurants were delicious, and even the breakfast was amazing. 10 out of 10 in every possible aspect. Best hotel I have ever been. I hope I will be back soon.

Partner

10/10

Exceptional

07 Apr 2026

Mukesh Leo

Partner

10/10

Exceptional

04 Apr 2026

Jason

Montenegro’s One & Only never fails to impress me.
It is beyond just a hotel.
It’s an experience you must enjoy once in your lifetime.
From the stunning entrance to crossing the threshold of your suite you are whisked away into magical paradise that only dreams are made of. We will be back soon 🙏

Partner

10/10

Exceptional

02 Apr 2026

Wilfred John

Best holiday ever 👌

Family_with_children

10/10

Exceptional

22 Mar 2026

Visar

Excellent

10/10

Exceptional

02 Feb 2026

Jason

This is truly a world class experience!
The “One & Only” is a game changer for Montenegro!

Partner

10/10

Exceptional

19 Jan 2026

Melanie

Beautiful luxury hotel with the amazing Chenot spa and lovely helpful staff

Self

10/10

Exceptional

04 Jan 2026

Bowen

Allsome

8/10

Excellent

06 Oct 2025

Ohad

the resort is beautiful and the staff are polite and generous. the food at breakfast is great. in home dining is low quality cooking but still high priced. once anything breaks it takes a long time for anyone to fix. 6 days and they still didnt fix the jacuzzi, the indoor pool is 28 degrees although they promise higher. on the whole it is an excellent resort due to the staff but maintenance is bad. the resort is far from the main attractions so pools and amenities should be taking care of.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Stephen

Excellent hotel with the friendliest most engaging staff. Close to a perfect stay

Leisure Partner

10/10

Exceptional

03 Oct 2025

Brittney

We had an amazing stay at the One & Only Portonovi. We enjoyed all of the three restaurants - each were delicious. We enjoyed a couples message - the spa was incredible. However, unlike most of Europe, there are no coed sauna facilities - ans a couple we would have enjoyed this. All of the staff were kind, professional and very qualified. The facilities were lovely with several pools, including one indoor. World class gym and the tennis facilities were nice. The area of Portonovi is new and lacks any personality, however, we visited several charming Montenegrin towns nearby which were lovely to see. We cannot wait to return to O&O.

Partner

10/10

Exceptional

26 Aug 2025

Olive

Fabulous hotel, with wonderful and attentive staff - would recommend

Leisure Family

10/10

Exceptional

24 Aug 2025

Ronen

luxery in montenegro

very luxery hotel!

Partner

6/10

Pleasant

27 Jul 2025

Verified traveler

The hotel and surrounding property are incredibly beautiful. The room and view was amazing. The hotel is pricey and everything feels transactional which deterred from the experience. If you want to sit and rest in a beautiful space, the One & Only is a gorgeous place. I want more local activities, action, culture in my travel.

Friends_and_family Family

10/10

Exceptional

18 Jul 2025

amir

Amazing hotel

10/10

Exceptional

19 Jun 2025

Mauricio

This hotel is amazing!

10/10

Exceptional

11 Jun 2025

galina

Excellent

Leisure Family

10/10

Exceptional

21 May 2025

nicklous

Top Notch in everything

Leisure Partner

10/10

Exceptional

05 May 2025

Lee

Supper clean

10/10

Exceptional

28 Apr 2025

Tino

10/10

Exceptional

12 Mar 2025

Prudence

Loved loved my stay here

Leisure Partner

10/10

Exceptional

18 Jan 2025

Melanie

Fantastic spa/fitness program

Beautiful luxury hotel with a great spa. I went for the fitness program and the physio and personal trainers are excellent.

Self

10/10

Exceptional

04 Oct 2024

Verified traveler

Very nice hotel. Our room had a beautiful view of the mountains and the bay.

Friends_and_family Friends

10/10

Exceptional

24 Sep 2024

Irene

Amazing hotel

This hotel was incredible from the service to the breakfast to the amenities. I highly recommend it and am already planning another trip to a One and Only because it was so amazing.

Friends_and_family Friends

10/10

Exceptional

15 Sep 2024

Maria Valeria

Great place!

Leisure Family

10/10

Exceptional

31 Aug 2024

David

Amazing property and room on the water - loved the restaurants and our own private pool. Highly recommended.

Leisure Partner

10/10

Exceptional

04 Aug 2024

jackson

Beyond expectations! Amazing service...

Leisure

2/10

Poor

12 Jul 2024

Jamie

Negligence Led to Severe Allergic Reaction

O&O's service philosophy is 'We Create Joy', with guest experiences being key to this mission. However, this hotel consciously chose not to follow it.

They severely lack service, care, and attention to guest health & safety. Despite informing them of my allergies before arriving and at check-in, I suffered a severe reaction and asthma attack that night.

My first room overlooked residential and staff areas (where they also smoked). I was then moved to room 508 with a mountain view (and car park). I was told that this room had to be re-checked due to my allergies. Despite leaving the room for 4 hours, this didn’t happen and had to be done during dinner.

Later that night, after it was “done\", I woke up with an asthma attack. It was NOT re-checked!

In morning, the assistant manager was unsympathetic and blamed it on how busy they were (same excuse used to justify a lot, including waiting 50min for eggs due to them going to the wrong tables twice). I was told the manager was in a meeting but he would speak to me after. This never happened.

I spent 2 days confined to my room, very ill. There was no follow-up from the hotel until 5 days later at 9PM, the night before check-out (despite being in bed with DND on), the manager turned up to say hello but gave no apology or explanation.

I’ve stayed at many O&O resorts and assumed the first in Europe would match them, but I was wrong.

We’ve still had NO response from the hotel on this or the appalling service during our stay.

Partner

10/10

Exceptional

01 Jul 2024

KENNETH

Magnificent One & Only

For our Wedding Anniversary & the One & Only exceeded our expectations… totally wonderful resort with Staff that were so friendly & helpful… we will be coming back again.. highly recommended

Partner

10/10

Exceptional

23 Jun 2024

Bouran

It’s a beautiful destination for a quiet get away . . Lovely facilities , food & wellness.

Leisure Family_with_children

6/10

Pleasant

26 Apr 2024

IAN

Beautiful setting poorly operated

Beautiful setting ,very well decorated residence with stunning suites ,very poor level of service throughout the hotel from breakfast to obtaining drinks at the bar ,from check in to check out so many mistakes made ,luggage took 2.5 hours from arriving to be brought to the room ,needs much better management and level of staff to justify the high cost of a trip

Partner

6/10

Pleasant

31 Oct 2023

Bryan

ok spot. not much around the area.

Leisure Self

10/10

Exceptional

23 Jun 2023

Don

7 stars!

I would rate it 7 stars- impeccable in every way. Every detail could not have been better or finer. Building details & interior design details were finest we had ever seen; service was excellent; food was very good- cannot say enough fine things about it!

Partner

10/10

Exceptional

22 Jun 2023

Kerry

Beautiful hotel in a beautiful location

Leisure Partner

10/10

Exceptional

24 Oct 2022

Masha

Just hot back home to LA, keep talking about one and only portonovi and montenegro. Beautiful, peaceful, relaxing place. The staff are amazing, professional and helpful. And the spa is one of a kind.

Leisure Family

10/10

Exceptional

17 Sep 2022

Fahad

An Amazing experience at One & Only Portonovi, this is my second time at this resort, really recommend people to visit this breathtaking place.

Leisure Friends

8/10

Excellent

19 Jun 2022

Nigel

Quality hotel