Promessi Sposi

Italy , Como
MALGRATE - LECCO, Via Italia 4
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75 reviews shown

10/10

Exceptional

17 May 2026

Gerardo

Very Nice hotel in Lecco by the lake of como , with very nice breakfast and restaurant

Partner

10/10

Exceptional

14 May 2026

robert

We arrived early-the room was ready- clean, very comfortable and modern. The staff were friendly and due to the stormy weather we also ate at the hotel in the evening which was good, as was the breakfast. We toured the lakes and stayed here as well as Como itself - we preferred this - a short walk over the bridge to the nearest town, with plenty of bars and restaurants. The morning after the storm brought out the kite surfers and yachts - great spectacle from our balcony. Parking is a proper underground car park adjoining the hotel - ideal if there is a a storm. Can't fault the stay

Partner

10/10

Exceptional

13 May 2026

William

Room overlooking the Lake was beautiful. Breakfast was fantastic and the bar was top notch. Great location, walking distance into the City Center of Lecco, and a short bus ride away from Bellagio. Great food options nearby as well. Would love to come stay here again.

6/10

Pleasant

29 Apr 2026

Jacqueline

Location was nice right on the lake. The breakfast was great. Staff at check in were good but otherwise no real contact with many. The room had an unusual set up and was difficult to access/store our bags. There was no surface or space big enough to put them (we had small bags!). The shower was in the same room as the bed. Bathroom area was clean and modern except it only had a sheer curtain on the giant window and didn’t offer much privacy when the lights were on (this was REALLY weird!). It’s a nice, clean updated hotel/room. Maybe other rooms are set up differently??

Partner

8/10

Excellent

27 Apr 2026

Nello

Place was in a quiet spot.

Partner

10/10

Exceptional

13 Mar 2026

Ray

Excellent staff assistance and help. They speak good English and very friendly including staff at the bistro across the road which are very professional on their job. They really give you the best experience when staying there .

Partner

10/10

Exceptional

15 Feb 2026

Adam

The spa is amazing, helpful staff, comfy room and a wide variety of breakfast options

Partner

10/10

Exceptional

02 Feb 2026

Jayson Paul

This Hotel is a perfect place to be based on Lake Como. The hotel itself is perfect, I don’t think the four stars are enough. Clean, modern, very friendly staff, comfortable beds. The location right on the lake amazing views of the surrounding mountains and beautiful landscape. The breakfast is superb. Definitely recommend.

Leisure Family

10/10

Exceptional

11 Dec 2025

Janae

Had the most amazing time at this hotel from the room to the staff, and I can’t forget the amazing cocktails that I had. Will definitely be staying here when I visit Lake Como again

8/10

Excellent

26 Oct 2025

Sheri

Beautiful hotel! Our room was perfect with all of the amenities that you need and a gorgeous view of the lake! The staff was so friendly and helpful! It is a 20-25 minute walk to the ferry that takes you to other areas of the lake. The ferry to Bellagio is an hour and a half. If I were to come again I would have stayed closer to the areas where we wanted to go. Great hotel and staff but a bit far from the action. Lecco was a bit of a sleepy town in late October.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Katherine

Staff was wonderful! Sara and Stefania from reception both helped us when our trains were canceled last minute and we had to find rides back to the hotel and to Milan. Hotel was clean and beautiful and breakfast and spa staff were also welcoming and helpful.

Leisure Family

10/10

Exceptional

13 Sep 2025

Tom

The views from the Lake View Terrace rooms were incredible and everything we expected and more!

The firm bed was comfy and the bathroom offering everything you’d expect, with a brilliant shower.

We had a fantastic breakfast each day with very attentive staff ready to organise items not available from the buffet. We had lovely oat milk cappuccinos each morning and decaf options were available.

The onsite restaurant and rooftop bar offered a great option during a rainy day, should you decide for a day at the hotel for some R&R.

We had help organising a transfer to Malpensa airport which saved us 2 hours of public transport (although at a significant cost).

Whilst the hotel is tucked away from the busier areas, buses to Como, Bellagio, Varenna were easy to use (you can pay by card on the bus) and trains are available.

Holiday of a lifetime!

Leisure Partner

10/10

Exceptional

27 Aug 2025

hassan

Best location to go around lake como

Leisure Partner

8/10

Excellent

28 Jul 2025

Thanh Hoa

Limited parking space and has to book in advance. Otherwise a good place to enjoy the lake and surrounding. Staffs are friendly. Dining experience is ok and could be improved

10/10

Exceptional

25 Jul 2025

Maria

Excellent value for a high end hotel in Lake Como with flights Booking experience on line was great

Leisure Family

10/10

Exceptional

19 Jul 2025

Amar

Lovely view of Lake Como and Lecco from the top floor. Staff were polite and welcoming. Bus stop was less than 100yards away - with good transport to Lecco station and Bellagio. I went for a room upgrade with a lake view terrace - I didn’t use the terrace as much as I’d hoped as there were insects and mosquitoes there - so bring some repellent with you if you go for that option. Although this is much quieter than Lecco and other larger towns, there is still traffic passing through and plenty of people walking up and down the lake front next to the hotel - so it isn’t silent, there is still some life around you.

Leisure Self

10/10

Exceptional

06 Jul 2025

Justine

Lovely location with the most amazing view of the Lake

Leisure Friends

10/10

Exceptional

04 Jul 2025

Jodi

Wonderful place to stay

Leisure Family

8/10

Excellent

21 May 2025

alice

the front desk not friendly at all.

Leisure Family

10/10

Exceptional

22 Nov 2024

Mark

The staff was so friendly and helpful. Breakfast at the hotel was fabulous. Would definitely stay here again.

Leisure Family

10/10

Exceptional

22 Nov 2024

Ali

Very nice please, great staff and good everything. Highly recommended

Business_and_leisure Self

10/10

Exceptional

16 Nov 2024

Marwa

Best hotel we've stayed in. The service and hospitality of this hotel is more like 5 stars. They were polite, amazingly accomidating, very approachable and helpful. I come back to Malgrate just to stay in this lovely hotel. The view from the rooms was breathtaking and the rooms were spotless clean and huge in size

Leisure Family_with_children

10/10

Exceptional

29 Oct 2024

Carl

Great friendly staff

Leisure Family

8/10

Excellent

20 Oct 2024

Michael

Great location on the waterfront. Staff were very helpful and quick to attend to any of our needs. A great spread for breakfast. Rooms were on the smaller side especially when you are traveling with big suitcases.

Leisure Partner

10/10

Exceptional

25 Sep 2024

Lili

10/10

Exceptional

23 Sep 2024

Jeff

Parking was very tight but otherwise five stars all around, especially for the staff

8/10

Excellent

23 Sep 2024

Michel

Nice new product, unfriendly service

Not very friendly staff
For am overpriced stay. It is a nice product

Friends_and_family Friends

6/10

Pleasant

19 Sep 2024

E Delasandro

Lovely modern property. Very likable staff but not adequately trained. We emailed to make a fine dining reservation at Lisander. The front desk was teaming w young staff but no one could find the reservation. They then made one. We arrived at the restaurant 2 hours later to find it closed for a private function. The covered part of the roof deck bar was also closed for the same private group. A staff member went out of her way to make it up to us dropping us at the pizza bistro on the property, and ensuring that several dining items were comped, however the front desk was not helpful.

There are several room amenity issues: no magnifying mirror in bath, no wash clothes available. One chair for 2 guests, a nespresso maker would be nice, shower stone floor lovely but slippery.

Overall, it is a lovely property w room planning issues and staff training issues that could be remedied easily. Considering the hefty room charge, the value is not there.

Because of the inconveniences, it would have been appropriate to comp the parking charge.

The breakfast was lovely, but the overall experience was not good,

Friends_and_family Friends

10/10

Exceptional

17 Sep 2024

Anthony

Great time! Staff was kind and helpful!

Leisure Family

8/10

Excellent

15 Sep 2024

John

Nice day on the lake

Leisure Family

10/10

Exceptional

30 Aug 2024

JOSEPH

Too notch

8/10

Excellent

05 Aug 2024

Fadi

Well renovated, clean with friendly staff

Leisure Family

10/10

Exceptional

31 Jul 2024

haydn

Wow

Great welcome , wonderful professional staff , great location

Partner

8/10

Excellent

25 Jul 2024

Leah

N/A

8/10

Excellent

24 Jul 2024

Kiah

For the most part this was a great hotel for my first time in Lake Como with my boyfriend. The hotel is minimalist and beautiful and the garden facing room really felt like a dream. Couple callouts, the AC was quite weak in both of the two rooms we had and this resulted in some discomfort (no fault of the hotel we had to change rooms mid stay but this AC issue was consistent in both rooms)
A bigger concern worth flagging, however, was the rooftop was in such high demand from large groups of visitors coming via party bus etc that we as guests had trouble going there and getting a seat. This alone would likely prevent us from returning. We didn’t find the staff up there or manager up there particularly helpful or accommodating when we tried to get seating and it was already at capacity from visitors. The rest of the staff throughout the hotel were pretty great. But the rooftop situation specifically was frustrating, the hotel is not cheap and to not be able to use one of the main facilities felt like a gross miscalculation on their part.

Leisure Partner

10/10

Exceptional

22 Jul 2024

maria g

Small rooms

Friends_and_family Friends

10/10

Exceptional

02 Jul 2024

Mahesh

Great place to stay in Lecco on the lake. However, it may make sense for people to stay in Bellagio or Viernna area as most of the activities are there.

Leisure Family

6/10

Pleasant

26 Jun 2024

Mark

Modern hotel in Malgrate/Lake Como

This hotel with a modern interior is probably best for a long weekend stay. Positives-comfortable bed and pillow.Negatives-not much storage. only 5 hangers, no seating in the room, so you can relax in your room. In fact, the public spaces have limited comfortable seating as well. Wait staff in bars and dining rooms were great, though not always staffed well. Also, if you are sensitive to traffic noise, choose a garden view as this hotel is right on the main road going through malgrate

Partner

6/10

Pleasant

26 Jun 2024

Daniel

Small rooms, poor facilities, depressing decor.

The hotel has had a modern makeover but they have failed to build in the basic essentials that you would expect in even the most basic hotel:
There was no mirror apart from the bathroom, which has terrible lighting, so it was extremely difficult for my wife to do her hair and make-up. There was no bar of soap or anywhere to hang towels and the TV didn't allow you to cast from your mobile device.
The balcony is about 1m x 2.5m and we had nothing to sit on, so it was of very limited benefit. The rooms facing the lake without a balcony had very high windows, so you couldn't see the lake without standing up.
The rooms are generally quite small and the decor is drab brown or concrete, so this is not a hotel for relaxation.
The positives - it was very clean, the staff were super friendly and helpful and the breakfast buffet offered a wide choice of options.

Partner

10/10

Exceptional

17 Jun 2024

Abdulrahman

Great stay

It’s a great stay , highly recommended!

Friends_and_family Family

10/10

Exceptional

10 Jun 2024

Noel

Amazing stay!

10/10

Exceptional

25 May 2024

Gabriela

The only thing I didn't like was the AC is turned off so I couldn't make room cooler.

10/10

Exceptional

23 May 2024

Adam

Absolutely stunning hotel in a beautiful location. Stayed in hundreds of hotels, this is in the top 10 easily. The level of finish is spectacular..

Only small point for improvement was that at checkout there were 3 (maybe even 4 colleagues on the front desk) and only 1 of them seemed to be able to do anything.. which then created bottlenecks.

Leisure Partner

10/10

Exceptional

16 May 2024

Megan

Can’t wait to come back!

Incredibly grateful for our time at Hotel Promessi Sposi! We visited for our honeymoon and the staff was fabulous. Even in the pouring rain, every detail was expertly taken care of. We didn’t want to leave! Highly recommend!

Partner

2/10

Poor

05 May 2024

Saqib

Management here does not have a shred of integrity about them. I would be very very very careful about staying here because the people who run this hotel are people you simply don't want to do business with.

Leisure

8/10

Excellent

26 Apr 2024

Benny

The hotel overall is very nice. My bedroom balcony view of the lake and mountains was absolutely beautiful.
Although one or two of the systems there aren't great. The Do Not Disturb system doesn't really work, because they still knock on your door just to make sure that you meant to put it on. This happened to me 3 times in 5 days (despite me complaining about it). I also got 2 phone calls from them about it, waking me up, asking me if I wanted housekeeping because I have a DND sign. Despite me requesting that I didn't get any more phone calls on it and them saying that they'd oblige with that.
(Also for example, the spa didn't open until 2pm.)
The staff were generally nice and helpful.

Self

10/10

Exceptional

22 Apr 2024

Izzy

Lovely property and brilliant staff who were so kind and helpful! Quiet area but still close and easy walk to Lecco. Highly recommend this hotel.

Leisure Friends

10/10

Exceptional

03 Apr 2024

Kolawole Akanbi

Hotel was great , we had to walk to lecco but that was only 20mins , transport was straightforward and we got to visit more places than expected, including Milan.

Business_and_leisure Partner

10/10

Exceptional

22 Mar 2024

Alison

One night stay.

Excellent. We stayed for one night. Spotless hotel, lovely staff who were willingly very helpful and a super breakfast.

Friends_and_family Friends

8/10

Excellent

19 Mar 2024

Ben and Sarah

The room was small and at the back of the hotel, but clean and warm (in winter). Breakfast was very good and really helpful staff. Only negative was that we arrived at 8.05pm to be told the spa area had closed at 8pm and wouldn’t reopen until the next afternoon - slightly frustrating to say the least. Please publish this in the text as we would have chosen another hotel without spa facilities more on our route.

Leisure Partner

10/10

Exceptional

24 Feb 2024

Michael

Everything was great. Just need a more comfortable chair in the room.

Leisure Partner

2/10

Poor

18 Feb 2024

David

no transportation to town and staff gives you the wrong directions, no uber, no bus nearby and no taxis. small rooms with zero views to the lake.

Leisure Partner

10/10

Exceptional

24 Nov 2023

Jennifer

We booked a balcony room overlooking the Lake and WOW! We had the most romantic and unforgettable stay. The staff is so kind and generous, we will definitely stay again next time we’re in the Como area.

Leisure Partner

10/10

Exceptional

08 Nov 2023

jeffrey

Despite a relatively small superior room and initial frustrations with the tv casting, which apparently only works with android phones we had a lovely stay. The staff was very friendly and helpful and the food in the bar was very good which makes me think that the hotel chef is very good as they have two restaurants that we did not frequent. We ate in the bar three nights because we prefer eating dinner around 6pm not the usual 7 to 9 in Italy. Highly recommended if you are staying in the area.

Business_and_leisure Partner

10/10

Exceptional

07 Nov 2023

Carlos

Beautiful!!!

Business_and_leisure Partner

10/10

Exceptional

31 Oct 2023

Luke

The hotel itself is a work of art, staff are numerous and provided great service, and the 3 different dining options were great.

The bistro just across the street had the best pasta and pizza we have had so far in Italy. The fine dining option was great, and they acommodated allergies well.

The only thing to be aware of, is it is a bit away from everything (can be a positive as well, as it is quiet and peaceful). Not really a major negative, you just have to plan your day around when the ferries or trains come from Lecco. About a 15 min walk to the train station which is very scenic, or a quick taxi if you have bags.

It is more like a resort than a hotel, but quiet small and friendly still. This just means that you don't even need to leave the hotel as there is lot's to do and various dining options.

Spa was amazing and was truly luxurious. For a price of 20 Euros each, that is very reasonable compared to other hydrotherapy spas.

Rooms have high ceilings, technology like touch screen lights and modern TV was great.

The stay was luxurious and amazing. Highly recommend promessi sposi!

Leisure Partner

10/10

Exceptional

31 Oct 2023

DAVID AlLEXANDER

Loved everything about the hotel, only one small criticism, there was no table on the balcony, wasn’t a big issue as the weather meant sitting on balcony wasn’t an option most of the time, but when I asked at reception about getting a table I was told it wasn’t possible??
As I say this is only a small criticism, we loved our stay and would definitely stay again 😀

Leisure Partner

8/10

Excellent

15 Oct 2023

Claudiu

Really nice rehab property with great rooms and amazing views. Staff is not the best, parking is expensive at 25 euro per night, but other than that, it was a pretty good stay.

Leisure Friends

10/10

Exceptional

05 Oct 2023

Jennifer

Beautiful and luxurious. I loved it.

Family

8/10

Excellent

02 Oct 2023

kishor

Staff great
4 Star rated so expect to have 2 bottles of water every day and tea and coffee in tray
Was charged for the same
The rooms were not cleaned every day

Leisure

10/10

Exceptional

30 Sep 2023

Ryan

A really nice place

8/10

Excellent

23 Sep 2023

Jessica

Great stay at Lago Di Como

Great property. Nicely renovated and clean. Breakfast buffet had plenty of choices and staff were super helpful to accommodate. Lovely lake views from the rooftop bar. Will definitely stay again, in this quieter area at Lake Como.

Partner

10/10

Exceptional

23 Sep 2023

Darius

Good location with lake views. Staff was very nice and helpful.

Leisure Partner

10/10

Exceptional

22 Sep 2023

Freilin

This is one of the best hotel I’ve ever stayed at. Words can’t describe how amazing the service is, it’s so peaceful yet amusing. I had an amazing time there and I will definitely go back. Luxury and comfort

Leisure Self

10/10

Exceptional

22 Sep 2023

robert

everything was great . .beautiful view.. room was great ...food was great ..my only complaint would be the lighting and ac.controls for the room . its a touch panel that controls everything and its not easy to use . we could actually never figure out the ac control panel to the point i took a picture of it and asked the front desk to explain it to me . the front desk person said what temperature would you lkke your room and then went to the front desk computer and set it there .

Leisure Family

4/10

Poor

15 Sep 2023

Michael

Dont leave any valuables behind, We had checked out and mistakenly left a bag of newly purchased clothes behind in the room. I immediately called the front desk and they said they would check and see if they could find it and let me know. I did not hear from anyone so I called the next day to only here that they found a bag with snacks it in which we never had in our room. I know this is my fault for leaving this behind but beware if you leave something by mistake you will probably never see it again.

10/10

Exceptional

05 Sep 2023

Mladen

Amazing location. Beautiful hotel. Room was little small but either than that everything was amazing. Really good breakfast.

Leisure Partner

10/10

Exceptional

31 Aug 2023

Lucy

By far one of the best hotels we have stayed in. The views are incredible and the staff are so welcoming and helpful.
The restaurant is also exceptional and Suzanna the waitress was amazing. Thank you for a special holiday!

Leisure Partner

10/10

Exceptional

29 Aug 2023

Lovely Hotel in Malgrate

Very good hotel and wonderful staff made us feel at home. Tasty and substantial breakfast to start the day, and located by the Lake Como, a bit of a walk from Lecco which has mainline trains.

We had a room with a terrace which was very good. All equipment worked well

Partner

10/10

Exceptional

28 Jun 2023

marjolein

Beautiful, clean and friendly

We love staying at this hotel. Staff is friendly and helpful. We loved our room and it is all very modern and clean. A few little elements missing in the room would have been a nice addition like a coffee maker, hot water kettle with tea and coffee for the price, but it did not take away from the nice stay we had.

Partner

10/10

Exceptional

27 Jun 2023

kristee

Wonderful stay with luxury amenities. The room was spotless every day and had beautiful lake views. Enjoyed the promenade and lake front facilities. Was a 25 minute walk to Lecco train station or ferry. Watch hours on ferry service!

Leisure Family

10/10

Exceptional

26 Jun 2023

Aliia

Beautiful location and views in Lake Como

The hotel is newly refurbished. The facilities are excellent. The breakfast could be more extensive for the price paid. The water in the rooms is not provided.

Front desk was very helpful with booking transfers for us

Friends_and_family Family

10/10

Exceptional

20 Jun 2023

Zoe

Lovely stay!

Beautiful simplistic hotel. Very clean and quiet. Most amazing views of the lake. would highly recommend and would definitely stay again :)

Friends_and_family Family

10/10

Exceptional

30 May 2023

Alex

Really nice property good location would highly recommend.

Leisure Partner

10/10

Exceptional

28 May 2023

Debbie

Beautiful modern hotel with great customer services and outstanding views .Breakfast is a bit basic and could do with improvement. Reception area is a bit stark and unwelcoming so some improvement needed. Drinks in bar are overpriced

Leisure Family