Name: Starry Inn
Address: No.16, Xinxing 7th St., Hualien, 97163, TW

6/10

Pleasant

09 Mar 2024

Brian

The location is not far from the train station so that was great. The hotel itself is ok. I’ve noticed most hotels in Taiwan never seem to clean the windows so it looks dirty. Glass elevator looks dirty because the windows are so dirty. Same with the windows in the breakfast room which is too bad as there is a nice view. The beds were reasonable and the bathroom was a bit tired (toilet seat was very loose). Water pressure and temperature was excellent. The breakfast was just ok with only white bread, no butter and no fruit. Lots of vegetables though. Coffee was just ok with no milk(only soy milk).

Leisure

6/10

Pleasant

18 Sep 2019

Verified traveler

It is a new and modern building but unfinished and somewhat neglected.
1. Noisy air conditioner in room, too loud to sleep while it works.
2. Smell of sewage discharge next to western wall of the hotel.
3. Pack of upto six homeless dogs loitering outside main door.
4. Unappetizing breakfast of cold fried egg, rice porrage, three condiments and small instant coffee.
5. Swimming pool is without water and neglected.
6. I paid in cash at arrival and later realized I had a booking here already paid for by credit card. Manager would not refund me my cash and forced Expedia to cancel the booking and refund me.
Location is good very close to train station.

Leisure Partner

6/10

Pleasant

27 Jul 2019

Verified traveler

Casual stay

Room is small.

Partner

6/10

Pleasant

10 Jan 2019

Bryan

Convenient stop-over hotel for travellers visiting Tarako Gorge

8/10

Excellent

28 Nov 2018

Richard

Fairly modern hotel, with nice room decor. A bit mixed feelings as while the room looked nice, closer look showed some shoddy workmanship and that they just don't care about every detail. So if you're able to disregard some issues (markings on the walls, loose bathroom door handle, some wires in the staircase etc), this is a nice hotel within a few minutes walk from the train station and overall a good value for money.

6/10

Pleasant

03 Sep 2018

Verified traveler

Bus tour hotel - not for me!

Stayed 3 nights to visit Taroko N Park.
This hotel caters to bus tour groups from China. Individual guests are not a priority.
Restaurant staff will not take your order while they are serving tour groups. After the groups leave, there is food on the floor, dirty tables, nasty.
Breakfast is best to be avoided even if you pay for it. We were allowed in basement after groups left. Cold food, left overs, dirty floor. I asked for extra pillow and had to pay for it. Garbage bins in front f hotel were overflowing with trash everyday we were there. First thug we saw when we got out of elevator was the bathrooms for tour groups who come to hotel just for their meals. Gross! We were assigned a handicapped room which our reservation did not mention so staff changed us to another floor. We checked other hotels in the area for similar price and found them much better . So we moved to another hotel. Do not stay here.

Partner

8/10

Excellent

12 Jul 2018

Ammirur Rasyid

Room small but good location

Location near to train station.
Room are too small and tight. Cant move with luggage

Friends

8/10

Excellent

06 Jul 2018

Adeana

Great spot

Fantastic location. Short walk from Xincheng Station and scooter rental shop, short ride to Taroko National Park, plus came across an awesome local night market right by the hotel. Staff were good and provided great service. Good view of the mountains as well.

8/10

Excellent

28 Jun 2018

sophia

Convenient hotel for Taroko

Overall very pleased with our stay! The staff upgraded us to a balcony room, which was lovely. This location of this hotel, and the affordable price, is what makes it great. Within 3 minute walk of train station, bike rental, scooter rental, and a few small shops and restaurants. If you are planning to visit Taroko and want to stay in a quiet environment rather than a city, this is the place. Room was clean and cool. The beds were very comfortable! Plus, if you need public transportation for visiting Taroko, you are right next to bus stop for Taroko Bus 302. The staff also helped us book a taxi for our day trip. Only one minor complaint—the bathrooms would stay so much cleaner if you installed shower curtains or a shower door. Very easy fix.

2/10

Poor

11 May 2018

A

Rude staff, hotel overall is dirty.

We stayed at this hotel for one night, the front desk staff was very rude. We've booked 3 rooms and specific request all 3 room on same floor and close to each other, when we check-in to the hotel, front desk staff told us because they were over booked and will upgrade one room for us at different floor, we accepted that offer. One of our family member checked in to their room, they were stayed in between 2 rooms, one side of their room; people were yelling/talking to the side of their room through their balcony, the tour over 40 people. I complaint to the front desk and request change the room, at the same time these people were in the hotel restaurant having dinner, they were very loud talking to each other, hotel staff heard their loudness and refused to change their room. Next morning when we go for breakfast, the breakfast area was in the basement and the table was so dirty, the food and drink were cold, the food on the table wasn't cover, flies everywhere. We left without eating the breakfast. I'll never recommend this hotel to anyone.

10/10

Exceptional

12 Jan 2018

Julianna

Perfect location and price

Nice brand new hotel, location is perfect, right at the mouth of Taroko Gorge, price is good. They are still learning how to be a hotel so some minor inconveniences but nothing that I can’t deal with. Highly recommended for visiting Taroko

Partner

10/10

Exceptional

10 Sep 2017

Gaulthier

nice new hotel

Brand new hotel near Xincheng station ! Friendly and helpfull staff, easy access to Taroko by shuttle bus,

Family

8/10

Excellent

01 Mar 2025

Stéphanie

1 nuit

Hôtel accueillant avec toutes les commodités nécessaires à un bon séjour. Nous y avons séjourné 1 nuit, à deux, dans une chambre sans fenêtre ni balcon. La chambre n’était pas très grande mais pour une nuit cela a fait son affaire. Le restaurant de l’hôtel est bien pratique pour les personnes non véhiculés car aux alentours de l’hôtel il n’y a presque rien. Des vélos sont prêtés gracieusement, un petit plus non négligeable. Le petit déjeuner est correct, principalement taïwanais.

Friends_and_family Family

8/10

Excellent

30 Aug 2021

Tiffany

環境很乾淨的只是空間太小蓮蓬頭壞了不能用

Partner

10/10

Exceptional

21 Apr 2021

Verified traveler

Perfect location, right next to the train station. Friendly and helpful staff, would love to stay here again in the future.

Partner

6/10

Pleasant

04 Apr 2021

Verified traveler

停車位不良會有碰撞
戶外休息區有小黑蚊

Family

8/10

Excellent

24 Oct 2020

WENPIN

酒店對面門口就是新城夜市可以逛一下

Business

6/10

Pleasant

04 Aug 2020

Verified traveler

房間整潔度待加強

無窗房型空間很小，房間和公共空間的整潔度還可以再加強

Friends_and_family Friends

4/10

Poor

16 Dec 2018

Wang

房間很髒，上一個房客用過的衛生紙居然還留在床頭上的架子，浴室裡的污垢看起來就是很久沒清的，地都沒掃，整體來說，打掃的部門真的需要在加強了。

Family

8/10

Excellent

26 Nov 2018

Claire

Le rapport qualité-prix est bon. Dommage qu'il n'y ai pas de fenêtre dans toutes les chambres. L'emplacement de l'hôtel facilité grandement l'accès au parc national du Taroko.