Name: Americas Best Value Inn And Suites Mont Belvieu
Address: 9111 North Highway 146 ., Mont Belvieu, 77523, US

6/10

Pleasant

13 Jul 2026

Renee

The propety was clean but needs a lot of updating. The entire place, lobby and room, smelled horribly of moth balls.

Self

10/10

Exceptional

25 Apr 2026

Tammy

Clean room, convenient location

Partner

2/10

Poor

21 Feb 2026

Robert

The shower didn’t work
My trip SUCKED

Self

6/10

Pleasant

28 Jan 2026

Shontell

Staff was Great. If you dont want housekeeping waking you up make sure you hand your do not disturb sign

8/10

Excellent

15 Sep 2025

Chad

Nobody likes a liar

At check in I asked for a room downstairs. Desk agent said none were available. Later that night I walked property and counted FOUR empty rooms with curtains half open. It only took me 3 trips to get my things up and the stairs from truck to room and only 3 more to get them down the stairs and back to truck from room

Partner

8/10

Excellent

20 Mar 2025

Connie

Nice Bed

The room was clean and the bed was so comfortable. The darn fan in the bathroom needs attention, it was unbearably loud when the light switch is on.

Partner

10/10

Exceptional

15 Feb 2025

Tra

No complaints

Partner

2/10

Poor

26 Dec 2024

Veronica

Room smelled like moth balls and tv didn’t work.

2/10

Poor

12 Jul 2024

Michael

No electricity but they still rented the room!!!

Business_and_leisure Self

2/10

Poor

09 Jul 2024

Deborah

No Power but Rooms Available

Booked hotel. Drove to hotel. Hotel was completely dark with a sign on the LOCKED interior door stating “No power but rooms available.” Needless to say we didn’t stay and drove all the way back home.

2/10

Poor

08 Jul 2024

Robert

I dont know how the property was. The power was out and I was not able to check in. Expedia should not have allowed me to book a room. As I learned, the power had been out several hours when I was allowed to book the room. Only after I drove 30 minutes did I arrive to find the hotel was closed. FYI the power was out due to a storm and not because anything the hotel did.

Leisure Self

4/10

Poor

10 Apr 2024

Robert

The TV remote worked to turn it on and off including the volume but you could not change the channel.Mine was stuck on the cartoon network.

Business Self

10/10

Exceptional

15 Mar 2024

Geri

No problems with our stay

Business Partner

10/10

Exceptional

05 Aug 2023

Tony

Well managed

Business Self

6/10

Pleasant

30 Jul 2023

Amando

Front Desk Clerk Rude, but get place to Stay

The rudest front desk clerk I have ever met and encountered. I was not allowed an early check in, with temperatures reaching over 100 degrees. The FD clerk said that first that there were NO rooms available at the time. Then turns around and states that if I wanted to check in early that it would have to be charged 25 dollars. (SMH)
Luckily, I speak Spanish and a housekeeper who was in passing let me get a cup of ice, super nice housekeeper. You had to have an access key in enter to retrieve ice and vending machines. We spoke about my experience and she assisted me.

Don’t get me wrong the place is nice and my room was clean with nice floors and remolded. The water pressure was very good. The towels were HARD. The refrigerator and microwave were nice and working condition. TV was clear and a nice size updated DirectTV.

Then the other bad news, housekeeping at 10 am knock on my door for check out status. I let her know I would be checking out at 11 am nice and friendly, she said okay.

Self

2/10

Poor

21 Jun 2023

James

Horrible. Sheets were stained. Staff at night and morning were rude and just horrible. Morning staff gave me a hard time to get back my $150 deposit. It was convenient when I had to stop but absolutely horrible.

Leisure Self

2/10

Poor

23 Mar 2023

Monique

Front desk tried to charge me a $150 deposit fee that was not mentioned in the booking process. And also told me it had to be CASH when I was paying the room with a card. I had to find another hotel further away because of this and did not end up staying here. Will not be back.

Leisure Partner

6/10

Pleasant

19 Mar 2023

Elizabeth

It’s was a nice place and you were right next to restaurants and gas stations very convenient. The rooms don’t have lamps in them which was a little weird. And the blankets are thin but we brought our own so it worked out great. Be sure you bring $150 in cash for a deposit they don’t take the deposit with card. This place will not rent to anyone under 21 unless the room is in someone’s name that is over 21 and they have their ID.

Leisure Family

6/10

Pleasant

10 Mar 2023

Deborah

Great place for the low, low price. I did have to ask to get a hair dryer and iron, but they were very quick to help. They even told me let them know if I needed one up front. No bedside lamps - that was not cool. However, for the price, we would stay there again.

Business Partner

8/10

Excellent

12 Sep 2022

Kandy

Convenient to a temporary work site. Nice room.

Business Self

8/10

Excellent

07 Aug 2022

Nancy

When I booked the room I booked a king bed, smoking because my husband smokes and it said they had one available. When we got there they said that they are a non smoking facility and put us in a room with two queen beds and had an ashtray in the bathroom and no,no smoking sign on the door! ??? My husband was not a happy camper! But other than that it was great!

Leisure Partner

6/10

Pleasant

21 Mar 2022

Tim

Great spot for sleep

Check in was a nightmare but it was handled within the hour of arriving. The lady at the front desk was very helpful and was on top of things as best she could. The location of the hotel was perfect for T2K22 as there are plenty of spots to eat that were quick and close by.

Friends_and_family Family

4/10

Poor

18 Feb 2022

Dennis

Poor

Wasn’t too empressed honestly. Lady at front desk was a bit paranoid and asked for a $50 room deposit in cash up front. I did not have cash so she pointed to the atm… she kept tailing at the cameras and did not give me attention . I wasted $3.50 in using the atm and got my deposit back the next day. Very disappointed in service and rooms didn’t have lamps?

Business

10/10

Exceptional

30 Jan 2022

Jeremy

NICE

The hotel was nice and clean, friendly guests

Business

8/10

Excellent

03 Dec 2021

Nelson

Friendly place nice and clean

Partner

6/10

Pleasant

01 Nov 2021

Gladis

Experience can improve

The front line staff sets the tone when you stay in a hotel/motel. I was surprised I had to make a cash security deposit and read out loud the policy displayed through the window glass. Checking out felt rushed as well. They are extremely firm on their 11 am checkout - from calling 30 min before, to having staff knocking on the door to ensure you're awake, and have the cleaning crew to inspect the room so you can get your cash deposit back.

Friends_and_family Friends

6/10

Pleasant

22 Oct 2021

Erica

Nice property if you’re only staying 2 days. No breakfast but it’s surrounded by restaurants.

Leisure Family

10/10

Exceptional

20 Oct 2021

michael

Hotel was clean and staff was very friendly.

Business

6/10

Pleasant

10 Oct 2021

Diane

People are rude

Leisure Partner

4/10

Poor

02 Oct 2021

William

I didn’t like the way, was greeted. Upon arrival.
And didn’t like it when I checked out. The lady, working the desk. Apparently couldn’t give me a paper receipt. Wanted to email me a receipt. But as of about, 3 hours after I checked out. Still no email from her. I would not recommend this place to anyone. Television channels selection was very limited

Leisure Self

8/10

Excellent

03 Aug 2021

Verified traveler

It was ok.

6/10

Pleasant

21 Jul 2021

Verified traveler

The room was up to date. Very clean. However upon check I was advised no breakfast and was reminded three times no pets allowed. I had none. I was reminded check out time was at 11am. I also recieved a call from the front dsk at 10:20 am advising to check out soon. I was told I risk a late check out fee. I really felt unwelcome and rushed out.

Leisure Family

10/10

Exceptional

23 Jun 2021

Verified traveler

It was quiet and convenient to restaurants.

Business_and_leisure Self

4/10

Poor

16 Jun 2021

Verified traveler

No coffe pot in the room had to ask for more towels and had to leave a cash deposit which I didn’t know about when I booked the room, when I got there had to pull cash out of there ATM which made me spend and 5.00 for ATM fees. No TV Chanel guide. Had very few channels . Will not stay there again.

Business Partner

2/10

Poor

14 Jun 2021

Verified traveler

Book the wrong location

Leisure Family

8/10

Excellent

12 Jun 2021

Verified traveler

good for the price

room was comfortable. shower pressure was good and hot water. air conditioning not so great. room only had a fridge. no microwave. no pool or hot tub.

Self

10/10

Exceptional

02 May 2021

Verified traveler

Great place

Leisure Family

8/10

Excellent

24 Sep 2020

Angelique

No breakfast at all, no coffee pots, no lamps only big light, no iron or board...un impressed

Business

10/10

Exceptional

10 Sep 2020

Alexis

Very clean and comfortable! The staff were very nice too.

Friends_and_family Family

10/10

Exceptional

17 Aug 2020

Chad

Was nice in peaceful

Friends_and_family Family

10/10

Exceptional

17 Mar 2020

Pl

Very clean, excellent value for the price. Love it

Leisure Partner

10/10

Exceptional

24 Feb 2020

Melissa

Room was clean, bed was comfortable, and the staff was very friendly. Great stay for a great price.

Friends_and_family Partner

2/10

Poor

11 Jan 2020

Bethaney/Ronnie

People invading my privacy by watching and listening against my will

Leisure Partner

2/10

Poor

28 Oct 2019

Verified traveler

Worst customer service I have ever had, and for the manager to yell at me over the phone and be rude from the very beginning is ridiculous.

Leisure Family

4/10

Poor

28 Sep 2019

Verified traveler

Not handicap friendly with regards to parking. When I suggested an additional handicapped parking the owner said “there was nothing they could do about it”. When I suggested blue paint on the yellow lines and a handicapped sign she responded “they either can stay here or they don’t”. Hmmm “they” like a disabled person was something other then a welcome customer.

10/10

Exceptional

23 Sep 2019

Verified traveler

Spacious room. Very clean great staff. And close to great food and shopping

Friends_and_family Family

8/10

Excellent

20 Sep 2019

Verified traveler

Parking was horrible. The parking spots were tiny and the hotel was full of trucks. I could barely get out of my car. The hotel was clean and nice as far as the room.

Leisure Family

10/10

Exceptional

26 May 2019

Verified traveler

It was clean and comfortable. Looks like they are almost done remodeling. Breakfast was ok and i forgot my hair dryer. The rooms don't have them.

Friends_and_family Partner

6/10

Pleasant

23 May 2019

Verified traveler

There was no stopper for the bathtub.
When we got to the room, the AC was off, not low, just off. We had to set it to high and leave for a while to cool off.
There was no blow dryer.
Room was clean and cheap, which is all we needed for the night.

Business Partner

8/10

Excellent

19 Feb 2019

David

Room was comfortable and clean, but lacked any table lamps. Overhead lighting ok, but a bit harsh for TV watching and poor for reading in bed. Also, question why does a \"No Smoking\" room have an ashtray.

Partner