Name: Woodspring Suites Houston Baytown
Address: 4624 E Freeway, Baytown, 77521, US

2/10

Poor

04 Jul 2026

Katherine

The staff was absolutely so incredibly crazy rude

Self

4/10

Poor

29 Jun 2026

Donnell

Crappy conditions. Wall plates covers were missing on all switches and plug

2/10

Poor

10 Jun 2026

Antoine

Dirty, roaches, won’t stay anymore.

2/10

Poor

31 May 2026

Latasha

We walked in our room roaches everywhere. Tried to get refund immediately refused told we had to wait.

Friends_and_family Friends

10/10

Exceptional

03 May 2026

Larry

Staff was great

Self

10/10

Exceptional

01 May 2026

Matthew

There was a mix up with the reservation and Julia was so helpful with the solution and was quick to fix the problem took a lot of stress off my plate I will definitely stay at this location again when I travel thru

Partner

2/10

Poor

11 Apr 2026

Danielle

The front desk did not open till about 10 o’clock and it closed earlier around nine 10 o’clock at night. Staff was rude. The room was dirty. The blankets were dirty. They were broken things in the room. The whole floor I was on smelled like drugs and smoke I would not recommend this place for anybody.

Family_with_children

8/10

Excellent

03 Apr 2026

charles

Clean room and quiet

Self

2/10

Poor

02 Mar 2026

Christina

The hotel room smelled like cigarette

Family_with_children

10/10

Exceptional

03 Nov 2025

Gerronte

Clean

4/10

Poor

01 Nov 2025

Melvin

Several times after i left the grounds, I returned and noticed a strong men’s perfume in the room. I did not have any on for that trip. I feel that someone, had been in my room without my concent. No cleaning in the room by staff. Also, it appeared that this establishment has become an extended stay for families. No problem . I’m glad you’re there for them. The only problem, I felt like I was being policed. Seems like they were behaving lik some sort of “lookout” group. Lastly, I did change my reservations over the phone with the manager two days prior to my arrival. I requested that she note the system b/c I had prepaid for more days than I actually stayed. Needles to say, when I contacted Expedia, they informed me that no record was existed. I going forward I will find other accommodations

4/10

Poor

01 Nov 2025

Joe

A/C okay. No spa.

Partner

2/10

Poor

26 Oct 2025

Gil

It was to late and I could not check inn

2/10

Poor

06 Oct 2025

Vernon

I

10/10

Exceptional

21 Sep 2025

David

5 ***** - For the overall \"Value\".

I stay in over 100 Hotel rooms per year. This has been by far the \"Best\" Value. From the Price, to the Hotel Staff, the Cleanliness of the Room and the overall appearance of the Property.

I highly recommend, if you need a \"Good Value\" for a place to sleep and get cleaned up.

Self

2/10

Poor

24 Jul 2025

Lukman

Way back 2020 till 2023v. Its good hotel ,now terrible. Dirty. Inftont dest leave area all the time ,no toilet paper

2/10

Poor

13 Jun 2025

JOSE

The person in the hotel didnt even do my check it told me there were no more rooms didnt even bother to open the window to give any options

Family

2/10

Poor

07 Jun 2025

ELIZABETH

The room was nice but the common area places was nasty. They allow thier gueat to smoke Everything (Weed, Cigarettes, and MORE) inside the building. There was dog poop and pee everywhere and it smelled bad. The elevator broke twice and the stairs was wet slippery and hot as hell.They allow the gueat to be loud and noisey all times of the night. They allow kids to run around property unsupervised knocking on doors and trying to open the door to other people rooms.

Family

2/10

Poor

04 May 2025

Sydney

Bugs all over. Definitely don’t recommend. We left and did not stay here.

Leisure Partner

2/10

Poor

22 Apr 2025

Skater

very Unsafe there was people knocking on our hotel door begging for money saying they were starving and it smelt like wet dog and piss. The ac broke and it was so hot so they even moved us and there was a lot of weird people outside scetchy

Leisure Family

8/10

Excellent

16 Apr 2025

Arturo

I love the convenience of all shopping stores around here but unfortunately they don't have any keys for the room and that was kind of inconvenient

Business Self

10/10

Exceptional

14 Apr 2025

Arturo

I really like the convenience of this location

Business Self

2/10

Poor

07 Apr 2025

Haley Marie Ardillo

First night after arrival there was a disturbance and the cops were called for whatever reasoning. Kids run around the entire hotel doing kid things asking for money making noise playing games fighting with each other. People sit at each entry way smoking marijuana very loud music playing. Been here a week no one has came to our room for trash disposal. I asked for towels and they give me bath mats . The hallways and stairs smells like wet dogs and their is trash everywhere outside the building. Children roam in the parking lot.

Business Partner

10/10

Exceptional

23 Mar 2025

Maribel

The room is excellent, just the beds are small, the lights property outside is 0 special on the back of the hotel.

Business Self

6/10

Pleasant

21 Feb 2025

ROXANA Marie

This property is very poorly maintained and the majority of the staff is very rude and has absolutely no people skills. In the time I was there people died. Staff members got into a brawl with guests and kids were involved and the police were called. On top of that I was given a set price and when I arrived to check in they tried to charge me almost $300 extra to wash my sheets. My room was filthy I had to mop and disinfect everything and my tv never even worked along with the stove. All in all it was an experience I’d rather not repeat. What they advertise is not what you get.

Business_and_leisure Family_with_children

2/10

Poor

06 Feb 2025

Christine

Booked a room online and the room was given to someone else while my gf drove 5 hours to get here I then revived call saying room was booked and I had to find another hotel ! Hotel is trash with multiple kids running up and down hallways all day and night and staff was very inconsiderate

Business

2/10

Poor

28 Oct 2024

Tristian

I was allowed to make a late reservation (10:35pm to be exact) and when I arrived at the property the check in window was closed. After contacting the staff through lobby phone I was told I had to make it there before 10pm in order to check in. I was traveling with 4 children and had been on the road for 4 hours and having to find somewhere else to stay was a horrible inconvenience. I would never book again.

Leisure Family_with_children

8/10

Excellent

23 Oct 2024

Veronica

The only problem I had was being charged incorrectly, however it was corrected. The lady was not paying attention to what she was doing when I checked in.

Business Self

10/10

Exceptional

08 Oct 2024

Melvin

Good price

2/10

Poor

06 Oct 2024

Eduardo

I called ahead at this property to let them know I will have a late check in. I arrived at 11:30, was in the lobby, picked up the lobby phone, no answer.... and then I called the number posted near the lobby phone, no answer, a SMS text message was sent... no answer. I will be asking for a full refund but just got back.

Leisure Family

4/10

Poor

22 Sep 2024

Harmoni

It was clean just didn’t like the roaches I had 4 roaches. and it stank in the bathroom before I used it.

4/10

Poor

04 Sep 2024

Russell

It was clear very early on that they cater to the black community only.

Leisure Self

6/10

Pleasant

22 Aug 2024

nedim

It was ok thanx

4/10

Poor

15 Aug 2024

Verified traveler

Check in was horrible, had to pay extra fees even though i paid online. Repeatedly told me my card was declined ( it wasn't) . Staff is unprofessional. If other hotels are available, ill never stay here again

Business

8/10

Excellent

13 Aug 2024

Ariel

Toilet was stopped up the whole stay, they claimed everyone’s toilet was stopped up which was weird… and because the property is an extended stay property they refused to give out extra towels… meanwhile telling me to go wash the towels already had in the room..

Leisure Family_with_children

8/10

Excellent

13 Aug 2024

Elias

N/A

Business Family_with_children

2/10

Poor

06 Aug 2024

Antoine

Staff was very very rude do not stay here

Leisure Self

2/10

Poor

04 Aug 2024

Dessy

Do not book

Leisure Friends

10/10

Exceptional

24 Jul 2024

Jose

Great place to stay at

Business Self

2/10

Poor

21 Jul 2024

Brad

I reserved 2 rooms and upon arrival only 1 was available on the 4th floor with the elevator out of order. The front desk was not helpful basically saying \"tough luck\". I canceled both and found another hotel. At 9pm they called and were questioning when I would check in the 1 room.

Business Partner

6/10

Pleasant

18 Jul 2024

Verified traveler

No tv for 2 weeks! Price increase in the aftermath of a hurricane (Beryl). Hallways filled with smoke late at night.

Self

4/10

Poor

17 Jul 2024

Luis

Not what I expected for a hotel. T.V. was not working, neither was the elevator. The room had a smell to it. Someone knocked on my door in the middle of the night. I Would not recommend.

Business Self

10/10

Exceptional

16 Jul 2024

Evelyn

Staff courtesy and efficiency.

Business_and_leisure

4/10

Poor

13 Jul 2024

Verified traveler

After hurricane Beryl, had a burst pipe that flooded the first floor causing a horrible odor. No tv available. This was a work trip, but not a very comfortable one.

2/10

Poor

28 Jun 2024

Bridgette

Roaches everywhere in the room

Business_and_leisure Family

2/10

Poor

21 Jun 2024

Stephen

Was told to leave to after 3 days after paying week. Just because my dog got loose for a few minutes. They are not pet friendly. They will kick you out for any reason. Did not sign agreement that I would lose all that i paid in advance. Corporate can’t help. They can’t access the bill or anything. And during check out I was giving paper work that I didn’t even sign. If you have find a place for extended stay DO NOT GO THERE ! Pay to have your towels and sheets wash. They only clean ever 14 days.

6/10

Pleasant

19 Jun 2024

Elizabeth

Laundry not working, cannot throw trash inside designated areas, dark exterior at night, no pool, no breakfast, no dishes or pans to use in kitchenette, limited channels, need more pillows, need do not disturb sign

Leisure Partner

2/10

Poor

15 Jun 2024

Zachary

Smell in room was horrible and in the hall way. Not like the pictures and bugs in the room. Very disappointed.

Business Self

4/10

Poor

04 May 2024

Eric

Pice was good
Ladies working checkin desk were rude with a funky attitude
They were never at the desk, always had to wait for them to come to front desk
One lady was on a personal phone call and she didn’t acknowledge the customer she just kept arguing on the phone

Leisure Self

2/10

Poor

14 Mar 2024

Patty

If you don’t mind the employees there coming into your room while sleeping in the morning or while you’re gone, this is a place for you. No privacy! I was told the workers were “doing their job by coming on there” just walk right in while in the bed sleeping

Partner

10/10

Exceptional

13 Mar 2024

Lukman

Quite

Business Self

6/10

Pleasant

02 Feb 2024

Chinh

The place literally has nothing, no tissue, no shower stuff, only toilet paper. But it’s cheap and serves the purpose of cheap stay. Some places smell bad and there’s some dirty stuff in the hallway that nobody cares to clean.

Business Self

6/10

Pleasant

24 Jan 2024

David

It was ok. Not as good as say the hilton home2 chain but a whole lot better than sleeping in the car...

Self

4/10

Poor

04 Jan 2024

Luis

Place has a bad smell and roaches

Leisure

6/10

Pleasant

06 Dec 2023

Verified traveler

Overall the stay was good. Had to leave room white they replaced headboards. Normally not a problem but I was working nights and needed to be sleeping when they were working

Business

8/10

Excellent

27 Nov 2023

Cedric

Good location. Attendant not very outgoing. Will stay here again.

Business Self

8/10

Excellent

27 Nov 2023

Larry

Key System for the building doors and rooms

Business

10/10

Exceptional

18 Nov 2023

Linda

Satisfied customer

Always a great stay here.

Partner

6/10

Pleasant

03 Nov 2023

Florencia

Staff Supernice.
I didnt like that they \"close at 10pm\" so i had yo be there before that time.
My room stunk like sweaty guy, very unpleasent and found cofee grounds in toilet.
Had the complimentary bar of soap but not the shampoo or conditioner. ( staying one night didnt want to go to store to buy) Found out later that there is a vending machine selling travelsized shampoo for $3.00( dammit boy) so with that much money i opted to buy a Ferrari instead, joking.
Bed uncomfortable a cot or hammock woild of been more comfortable.
Looking back i should have paid the 5 dollar difference and stayed at Motel 6.

Business Self

2/10

Poor

27 Oct 2023

Kayla

Noisy no sleep

Not good could hear the cars on the Highway all night room should’ve been discounted for inconvenience not able to sleep or relax

Partner

10/10

Exceptional

22 Oct 2023

Juan

Good

6/10

Pleasant

17 Sep 2023

Cesar

Not what I expected for the price

10/10

Exceptional

14 Sep 2023

Rigoberto

Great place to stay.

Business_and_leisure Self

2/10

Poor

07 Aug 2023

Akconda

Air conditioning Dnt work

Business_and_leisure

6/10

Pleasant

07 Aug 2023

Johnnie

Stinks. Not enough amenities. No shampoos or common hotel inclusions. Lights and ac works. Yay. Just shabby

Leisure Family

2/10

Poor

05 Jul 2023

Selina

I was not able to stay... nobody was at front desk and phones said all circuit's are busy... very unhappy had to go look for another hotel... i hope i did not get charged...

Business Family

6/10

Pleasant

31 Oct 2022

Ruben

i didn't like that the front people were charging $10.83 to change your towel and they don't clean the room after 14 days. I had to go buy towels and toilet 🚽 paper i felt bad because i rented a whole and couldn't cancel

Business

4/10

Poor

06 Jul 2022

Jeremy

The kitchenettes should have silverware and dinnerware. Pots and pans at least.
That’s the whole reason I stayed there was to use the kitchenette and it was a huge disappointment getting back from the grocery store just to realize there was no way to cook or prepare the food!

Leisure Partner

2/10

Poor

25 Jun 2022

Tanner

Horrible stay. Refused to give clean towels. No iron or ironing board. No shower supplies. Will never stay there again. TV had lines on the screen from prior damage.

Friends_and_family Family

2/10

Poor

24 Apr 2022

Shane

Disgusting place, first words from the desk clerk were \" we are not like other hotels in the area, housekeeping is once every 14 days and that you take out your trash\"

The room was half made , pillows were on the night stand, bed not fully made, coutertop was broken, plastic chairs, bed linens look like it came from a local garage sale.
I surely will never stand there again and wish i could get a refund.

Disgusting

Leisure Self

10/10

Exceptional

21 Mar 2022

Joshua

Clean and affordable.

Simple and clean. Perfect place to stay.

Business Friends

4/10

Poor

02 Feb 2022

Giffert

Would not recommend

Business Family_with_children

6/10

Pleasant

30 Dec 2021

Billy

Meh kinda stay

Confusion at checkin regarding length of stay. Was resolved quickly but resulted in multiple credit card authorizations. Room was on the side of the hotel facing I10 so there was amplified sound of traffic day and night. Room floor was dirty and sticky in some areas and there was hair on the sink toilet and still in the shower. Bathroom smelled strongly of urine

Friends_and_family Family

6/10

Pleasant

17 Dec 2021

Michael

Place was kinda sketchy.

Business Self

8/10

Excellent

29 Nov 2021

Mark

We booked the hotel last minute mainly on the price and location. Plenty of food options in all price points close by and right off the highway for easy access to and from. With that comes some traffic noise, but it wasn't terrible. We had no intention of using the fridge or cooktop, but a nice option to have. Staff was very friendly and helpful. Place was very clean.

Leisure Family

4/10

Poor

01 Nov 2021

Noah

Horrible for the price

This hotel is located right next to the freeway. The walls are paper thin. The whole place smelt like an old hospital. The rooms weren’t clean. There was no soap, shampoo, conditioner, anything that any other hotel provides for their guests. The mattress was hard. There was only two tiny pillows and there were two of us that stayed in this room so we weren’t able to use a pillow to cover our ears to try and sleep at night due to the loud freeway and the paper thin walls. There’s no type of breakfast, not even a banana to grab or a muffin to grab on your way out the door. The only good thing about this place was that there was a full size fridge, a microwave, and a two burner stove top. The quality of this hotel was awful considering it was almost $130 a night. Motel 6 would have been a breed option. Save your money and book elsewhere.

Partner

10/10

Exceptional

19 Sep 2021

Jose

Great stay

Everything was awesome can’t complain, I will definitely stay there on my next trip.

Friends_and_family Family

8/10

Excellent

17 Sep 2021

Angela

Loved the staff

Business_and_leisure Pet

2/10

Poor

15 Sep 2021

Chaena

Tnere were no towels, car were being broken into, there was NOTHING accommodating about the room but moreso inconvenient. I would not return or recommend this location.

Friends_and_family Family

10/10

Exceptional

14 Sep 2021

Sharon

Will stay again

Nice and quite.

Friends_and_family Family

4/10

Poor

07 Sep 2021

Douglas

The attitude of the staff at the
front desk was horrible. We were evacuating due to a storm. Just wanted to ask a question and get some suggestions. First there was no one at the desk. Than when she came her attitude was so bad I wish she had not showed up at all. Sorry but I just thought someone should know.

Family

2/10

Poor

05 Sep 2021

kiera

Bugsssss and the disgusting smell once you get past the lobby was horrible it smelled like urine & vomit this location is horrible which is surprising because all the other locations we stayed at were wonderful & updated. This location id old & outdated

10/10

Exceptional

01 Sep 2021

Carla J

Great for long stays since it has a big refrigerator/Stove/Microwave (bring all your utensils/cooking ware if u able) All major stores near. After hours staff hard to get or no one sometimes) need to
Put a sing saying “Will be right back/call from from on wall) to make it clear. Otherwise fantastic stay

Leisure Family

10/10

Exceptional

07 Aug 2021

JENNIFER

VERY NICE AND CLEAN PLACE. VERY FRIENDLY AND COURTEOUS SERVICE . MY HUSBAND AND I ENJOYED IT .

Partner

2/10

Poor

04 Aug 2021

Jonte

Worse hotel ever

Luckily We only booked one night here and it was horrible. Soon as we walked in the back door it smelled like pee. And it only got worse our room smelled dusty old and like mildew. I have really bad allergies and couldn’t sleep we ended up checking out at 6am cause I couldn’t handle the smell. The bathroom wasn’t clean. They offer a kitchen but u have to pay to get pots and plates.. I will never stay here again

Friends_and_family Family

2/10

Poor

19 Jun 2021

Victor

They charged me double

Self

8/10

Excellent

04 Jun 2021

Verified traveler

Great stay for the money. The staff was nice. My room was clean but dog feces was left on the side walk in the area of the wheel chair access and was not removed for more than two days, after I had notified the staff at the time of my check in. I reiterate that the rooms were great and they were clean. The bathroom was clean and the water pressure was nice and the water was hot and did not have an odor.

Business Self

10/10

Exceptional

18 May 2021

Terron

Great

Great

Business

10/10

Exceptional

06 Dec 2020

Verified traveler

Needs To Be Fumigated and Needs A New Card Machine. Period.

Business_and_leisure Self

4/10

Poor

30 Nov 2020

Angela

Slow service

It took 30 minutes to get someone to the front desk to check in. Phone in room did not work. Each time we needed towels replaced, we had to walk downstairs and wait at least 10 minutes before someone would replace them

Friends_and_family Family

10/10

Exceptional

14 Nov 2020

Verified traveler

Good hotel for price

I like the hotel only thing Internet was not to good. But good hotel for price.

Business

10/10

Exceptional

02 Oct 2020

Verified traveler

Great weekend stay!

Everything was great. Highly recommended

Friends_and_family Friends

4/10

Poor

23 Sep 2020

Vi

Changing rate when check out early. Room air conditioner does work properly

Business Self

10/10

Exceptional

14 Apr 2020

Saundra

Work Trip

The room was very clean and the place felt safe! Very well lit parking lot at night or early morning. I stayed here 2 nights for work and I would stay hear again. The mini kitchen was great and extremely clean as well. The A/C fan unit was a little glitchy but I had brought a box fan with me so I had no problems keeping the room cool with that.

Business

6/10

Pleasant

13 Jan 2020

Verified traveler

Mediocre At Best 😂

Mediocre.... just somewhere to camp out for a couple of days. Nothing a Spectacular at all

Self

6/10

Pleasant

10 Jan 2020

Melissa

Sad sad sad

Hotel is fantastic where as the hotels.com i was talked to very rude when i called to inquire about my payment. I arrived at the hotel with a confirmation number to the room i had purchased before i arrived and was told at the front desk i had to pay again because the payment was a third party payment. I had to pay another way thank goodness i had the funds or i would have been out on the streets. I did not appreciate that at all and i feel bad for the guests who gets to their so called destination only to find out their prepaid room never existed. Not fair to people at all.

Partner

10/10

Exceptional

27 Dec 2019

Claudia

Easy access to hotel. Also very close to shopping area and restaurants. Road noise was minimal even though it is in a high travel area.

Friends_and_family Family

4/10

Poor

15 Nov 2019

Jmoney88

Their was only a little bar of soap for bathroom to use to shower and wash hands, no shampoo at all for hair or no razor to shave with.