Collective

Japan , Okinawa
Okinawa Main Island, 2 5 7 Matsuo
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50 reviews shown

2/10

Poor

26 May 2026

Isabelle

We had two tents, the smaller one had no heater and eventually got completely soaked, the beds were wet. Three people from the group (of 5) went home because there was nowhere to sleep

2/10

Poor

11 May 2026

Elisa

Huge disappointment!! Money spent not worth the experience. Phones down couldn’t communicate with staff on site. Tents are filthy, need to be deep cleaned. Dusty and dirty. Cobwebs in almost all the corners. Dead bugs all over the light fixture in my shower. The grounds leave a lot to be desired not groomed at all. Not picturesque at all!! Looks abandoned and uncared for. The breakfast horrible. Not desirable at all. Like they just threw stuff out to say they fed you. Couldn’t even have a decent cup of coffee cause they had no sugar I asked for half and half and the guy came out with heavy whipping cream. That’s not for coffee. Needlesss to say I checked out right after at like 8;45am. Every time you brought things up to the staff the excuse used was a new company took over at the last minute and they basically just threw everything up to open on time. That’s unacceptable!! I was happy to leave. I won’t return and I wouldn’t recommend this place to anyone.

Self

2/10

Poor

17 Nov 2025

jiafeng

DONT STAY HERE, during the stay the bed had bed bugs, I had beg bug bits on my arm and my partner had it on her leg, the bites were in a curved shape and we even had pictures of it, she even had to throw out all her clothes that was in the luggage, staff agreed to refund us but after we left they changed their words and said they only agreed to partial refund. absolutely crazy.

8/10

Excellent

12 Oct 2025

Thomas

So beautiful, an escape from the city. Our tent rattled so loud throughout the night it felt like someone shaking a saucepan full of cutlery over our heads—even with white noise on and noise cancelling headphones in.
Dinner at the restaurant was incredible, but breakfast was stingy AF.
Highly recommend for families

10/10

Exceptional

05 Oct 2025

Kaliek, Felix, Ruda go above and beyond. The Three Peaks Lodge restaurant bar and staff kept drinks flowing and Dinner menu is perfect.

This a great retreat from real life!! 5minutes on the Ferry!

We will be back next season!

10/10

Exceptional

12 Sep 2025

John

It's a great location with probably the best views on NY Harbor. When it got a bit breezy during the night the noise kept us up. Not sure if you can do anything about it. We loved the fire pit. Breakfast was quite nice, although dinner at 3 Peaks was a bit disappointing. Al the staff were great.

Partner

10/10

Exceptional

31 Aug 2025

Megan

I took my mother to the retreat on Governor's Island for her 80th birthday and it was fabulous. The unique setting, views, staff and service was amazing. I will definitely be back!

Leisure Family

8/10

Excellent

31 Aug 2025

Molly

Miss the breakfast brought to cabin! Really adds to the experience. Was a little messy in the restaurant for the continental breakfast.

Leisure Family

10/10

Exceptional

25 Aug 2025

Traci

Loved the atmosphere and vibe of the retreat. Food was great. The yoga was very fun. We were there on Thursday day/night. Many of the surrounding vendors are closed on Thursday, just a heads up if that is important to traveler.

10/10

Exceptional

20 Aug 2025

Jenny

Perfect quick getaway!

First time staying here and absolutely loved it! Rented bikes during the day, and enjoyed amazing views, dinner, drinks, bonfire, and s’mores in the evening. Will come again with a bigger group!

Partner

10/10

Exceptional

15 Aug 2025

Maria

Glamping at Collective Retreats, Governor’s Island

Nice stay for a couple of days! During the summer, the tents are very hot, even with the A/C and ventilation on full blast! Very noisy due to boats, circle line and helicopters tours! They do have earplugs in the tent which was very handy and appreciated.

Partner

10/10

Exceptional

13 Aug 2025

Miriam

The tent was hot

Friends_and_family Family

8/10

Excellent

30 Jul 2025

Andriy

During hot day AC was not cooling
But night was ok

Leisure Family

10/10

Exceptional

27 Jul 2025

Heather

I hosted a group of ~a dozen of us for my husband’s birthday. The staff were amazingly welcoming and hospitable. We were picked up from the ferry in golf carts, whisked off to our tents and then enjoyed drinks on the deck - taking in the views of the Statue of Liberty and downtown. We hosted dinner at Three Peaks and everyone raved about the meal. The steak was top notch. We closed the night out around the campfire under the stars. Couldn’t have been better a better time and so worth it.

Leisure Friends

8/10

Excellent

23 Jul 2025

Lori

I’ve never camped at all so this was a great experience! The bathrooms, grounds, room were all clean. I did go on the days where NYC had low humidity so I’m not sure how hot the tents would be on the 100+ days. I love governors island but right now there is a lot of construction all around the retreat. My only recommendation for improvement would be the continental breakfast was super sparse… what they charge for the night we could at least get a banana or some toast. All in all I did have a great time!

Leisure Family

2/10

Poor

12 Jul 2025

Marisa

The tents were dirty and old. The zippers in the tents and for the bathrooms were old and did not work. And we were woken up early in the morning by construction just a few feet from our tent.

Leisure Partner

8/10

Excellent

06 Jul 2025

stacey

Leisure Friends

10/10

Exceptional

04 Jul 2025

nai

Enjoy your beautiful place night city view

Family_with_children

10/10

Exceptional

08 Jun 2025

Masumi

Staff was friendly, responsive, and prompt with requests. Accommodations were very clean. Loved they provided shuttle service to places you wanted to visit on the island. Restaurant on site, was delicious! We'll be back.

Leisure Partner

4/10

Poor

01 Jun 2025

Jeffrey

Wish the property was straightforward about complete lack of food options on the island after 9 p. Arrived on last ferry at 9, no indication that there was zero food on the island after 9, and zero food options at hotel, also.

Overall felt desolate and low key creepy and an absolute rip off for $500

Leisure Partner

10/10

Exceptional

11 Sep 2024

Brittany

Amazing experience, well managed and the staff were so friendly and accommodating. I’d love to come back.

Leisure Friends

10/10

Exceptional

04 Sep 2024

Verified traveler

We just stayed at the gorgeous Glamping property of collective retreats on Governors Island last week. Our stay, and experience overall was outstanding.
The setting is unbeatable; with tents in the foreground and lady Liberty and the south of Manhattan for a backdrop! It’s breathtaking both day and night.
We opted for a journey tent but we would upgrade to a tent with our own private bathroom next time. The facilities were spotless though!
The little extras like breakfast delivery, s’mores and campfires at night, glamorous details in the room…all left us wanting to come back again.
We were so impressed by the level of service the staff provided. It’s clear that Evan runs a tight ship when every single staff member you engage with is helpful professional and absolutely lovely. Namira checked us in on arrival and even brought breakfast to our tent the next morning!
We hope to be back again this season before they close in November. If you are reading this, you must try this wonderful experience for yourself.

Leisure Partner

8/10

Excellent

29 Jun 2024

Verified traveler

Comfortable Stay

I stayed in the Outlook Villa for my solo trip. Overall it was nice and comfortable. Service was very good and the villa was beautiful. I had a few issues but it didn’t impact my vacation time.
Twice I had people enter the villa without checking. I know it’s a relaxed atmosphere but it did freak me out that despite having the privacy button on, people still entered.
The wifi is not strong in the actual villa. It kept dropping and I ended up hot spotting to my personal phone.

Self

10/10

Exceptional

21 Jun 2024

Katherine

Superbly well run, innovative, fun, and staffed by lovely folks. A memorable beginning to our anniversary trip!

Leisure

10/10

Exceptional

27 Oct 2023

Rebecca

Had a fabulous and relaxing time celebrating my birthday. We will definitely be returning. Hope to take advantage of more activities and would rent one with a bathroom. Really impressed.

Leisure Partner

10/10

Exceptional

19 Oct 2023

meghan

Lovely stay at the Collective. Welcomed at the ferry and drove round to the retreat. We were checked in, driven to our tent, showed around & within 20 minutes, we were settled in. The tent was gorgeous & the place felt very safe. We didn’t eat dinner but the views were incredible. Air traffic was loud but it’s NYC, nothing unexpected. Breakfast food was delicious. Would definitely stay again & will recommend to friends.

Leisure Partner

10/10

Exceptional

04 Oct 2023

Adam

Besides the Staten Island Ferries and Party Boats at 2am The Retreat was beautiful and exciting

8/10

Excellent

18 Sep 2023

JAMES

It was a very nice and unique stay. Sleeping tent and adjoining bathroom tent roomy with a good view. Did need to pass through a 2-3 step open space to get from sleeping area to our bathroom tent. Liked their soaps and creams. The staff was very nice and aimed to please but it took many asks for simple things to be addressed (missing lt bulb, clearing/replacing used coffee items etc). Breakfast at restaurant very good. Dinner, for most part, good though some seasonings iffy. Our waitress was very accommodating and appreciated.Good bar and drinks. Enjoyed hammocks and fire pits. Should note it’s not a quiet location- water and air traffic a constant and sounds (sirens) carry across the water. Embraced it all as part of being in NYC!

Leisure Friends

10/10

Exceptional

17 Aug 2023

Sandra

Just what we expected

Just what we expected. Staff was nice & helpful. Hanging out in the middle of New York Harbor. Happy Hour was relaxed (1 free w your stay). Dinner was good (additional). Smores & Campfire were great (included). Beds were comfy. They had coffee available in our room to make which we did at 6am when we woke. Breakfast was fine and it starts at 8am (additional but came with a breakfast beverage - we had coffee). And they will hold your bags after checkout if you want to go explore Governor's Island - which we did. Overall a relaxing & enjoyable time. You will hear the ferry & helicopters from time to time but that's nothing compared to NYC constant noise.

Partner

10/10

Exceptional

16 Aug 2023

Marie-Claire

This truly was an experience. The staff were amazing, and whilst you are "clamping", everything was so comfortable and clean. Would defy go again.

Leisure Partner

10/10

Exceptional

21 Jul 2023

Jolita

This was the most unique camping experience I’ve ever had. The views were spectacular! The food was first class. Very pleased with the experience.

Leisure Family

8/10

Excellent

21 Jul 2023

Janine

We had a great time!

Leisure Partner

4/10

Poor

09 Aug 2022

Barry

What did we like? The uniqueness. The eco friendly focus. the staff was friendly and polite. The views. What didn't we like? We were not checked in until and hour late. It was sweltering hot outside which did not help anything - not their fault. We weren't informed the staff provided golf cart transportation upon request. There were many closed eateries and museums because we were there on a weekday not a weekend - again not their fault. Google maps said the venues were open but they either closed early or were under construction/renovation. We were not informed temporary barricades are erected and fences lock after 5/6pm when the island closes to the public. The only way back into our host facility was by staff golf cart.

Leisure

10/10

Exceptional

24 Aug 2021

Carol

The Collective is unique and comfortable. The yoga class was a bonus.
Unfortunately, my dinner (tuna) was overcooked and expensive.

Leisure Friends

10/10

Exceptional

03 Jul 2021

Verified traveler

Be picked up at the ferry terminal and drop back off the next day was a great help. Having a tent cabin that was front row a few of the Statue of Liberty was spectacular

Leisure Family_with_children

10/10

Exceptional

12 Nov 2020

Melissa

An Unparalleled Staycation Experience

This was a "hotel" stay like no other -- in a modern tiny house on an island in the middle of New York Harbor. We stayed on a stormy, chilly night at the end of the season, but it was still exceptional. (I mean, the bathtub had a view of the Statue of Liberty.) The staff was so attentive and their commitment to service really shined despite the weather. The cost lends itself to special occasions, but it really delivers a special experience.

Partner

10/10

Exceptional

29 Oct 2020

Lisa

Camping City Slicker Edition

My sister and I stayed in a Journey Tent, with two beds in October when we went two years ago immensly enjoyed ourselves. So with everything going on this year, all cancel plans I had cancelled, and not bwing able to move freely about the country as I'm used to with everything going on with Covid and New York actually finally being in a stable place with it, the idea popped into my head to revisit the retreat. It seemed like a safe alternative to a much needed change of scenery and probably the safest option to traveling, being that I live in New York and so many states were now suffering with Covid. It was cold and raining, but my spirits weren't dampened. They have made some improvements since I was there last, including social distanced fire pits (there are 3 now), and a glass enclosure for events and movies. The food was spectacular and this time I got a Summit Tent, which included a private bathroom, free s'mores kit and a phenomonal continental breakfast deliveried straight to my tent. The staff could not have possibly been nicer. They were all very attentive and pleasant to deal with. Prices vary and it can get expensive, but it was literally a breath of fresh air. Plus there's all of Governor's Island's history to explore before the island closes at dusk. If you're on the fence about, do it. Trust me, you'll be glad you did.

Partner

8/10

Excellent

20 Oct 2020

Jennifer

We stayed in the tent with the separate private bath tent. The view was spectacular, the tent area is rustic as I expected.

The tents are clean with the very basic "normal hotel" amenities inside, the callout is there is no where to put away clothes in the tent. The bed was comfortable and there was a AC/heater that helped circulate a slight damp smell.

The bathrooms are clean and well kept, just to note that if it's a cold morning - the water doesn't get super hot so plan to be quick!

The staff were awesome, special shoutout to Jay who made our stay even better with his level of service. We loved dinner and cocktails, but most especially the s'mores kits with chocolate filled marshmallows and the Ghirardelli salted caramel chocolate squares.

Friends_and_family Friends

4/10

Poor

30 Aug 2020

Verified traveler

Collective Governors Island canceled my booking just a few days before my trip. They went on to spam my email with other promotional offers for weeks.

Partner

8/10

Excellent

23 Jul 2020

Denise

I liked the courteous manner of the staff from check in to check out... I believe a vacation or getaway is what you make it... and we had a great experience. I’m not fond of bugs, but hey it’s Glamping and you make the best out of the situation. I’ll go back in cooler weather next time.

Leisure Partner

8/10

Excellent

27 Oct 2019

Verified traveler

It was a relaxing and new experience. Everything was clean and in order

Leisure Partner

10/10

Exceptional

06 Oct 2019

Verified traveler

The restaurant was not very good. The bar was fine.

Leisure Family

10/10

Exceptional

21 Sep 2019

Verified traveler

We did not enjoy walking with all the different size stones on the walkways. We also would have liked more than one entrance to the sight which would saved much walking distance to the farther tents.

Leisure Family

6/10

Pleasant

02 Sep 2019

The pictures, obviously, make the grounds look more lush than they are. The grounds are rather rustic; however, the Journey tents were clean, but as they have slanted sides, a tall person may feel them in the way. The bathrooms were very nice, big, and clean. However, there could be more attention to stocking liquid soap or toilet paper.
The big complaint is the noise at night-not from the guests, but all the boats still out on the water. When around midnight, one thought it would be quiet, a party boat goes by, with the music blasting that you would have thought it was right outside as opposed to across the bay. Did not make for a restful night. If one was told ahead of time, would have taken advantage of the ear plugs that were around in the welcome tent.

Leisure Partner

10/10

Exceptional

10 Aug 2019

Glory

It was a great experience but it was a little pricey for what it was. Still though - glad we did it once.

Partner

10/10

Exceptional

29 Jul 2019

Verified traveler

Beautiful tent with stunning views of Manhattan and the Statue of Liberty.

Leisure Partner

8/10

Excellent

14 Jun 2025

alun

Very beautiful, very happy, thank you!

Leisure Friends

10/10

Exceptional

27 Aug 2024

yuan

工作人员非常好帮我们解决了一切问题非常好的体验

10/10

Exceptional

07 Oct 2023

jin

quiet calm place

Leisure Partner

4/10

Poor

17 May 2023

Daniel

Really bad experience while in tent. A staff member from the hotel brought new customers to our tent while we were sleeping and opened the tent while I was shouting there are people inside. He just said sorry and left, without any other apologies. We were barely awake and what if we were not dressed?

Leisure Partner