Name: Holiday Inn Fort Worth - Alliance
Address: 11120 Moriah Drive, Fort Worth, 76244, US

8/10

Excellent

02 Aug 2026

Javan

Best bartender Sanchez, great drinks.

8/10

Excellent

27 Jul 2026

John

Staff was helpful, room was clean, breakfast was ample and fresh and parking was free and available

8/10

Excellent

23 Jul 2026

Jennifer

Multiple plugs in the room were not working which made charging devices difficult.

10/10

Exceptional

18 Jul 2026

KATIE

Always is nice and clean. And people are very helpful and friendly!

2/10

Poor

18 Jul 2026

Candice

The shower wouldn’t get hot and no pressure all the soaps were empty, the remote wouldn’t work, no water’s available onsite, gym door was broken, no towels at pool, breakfast was cold!!!

10/10

Exceptional

17 Jul 2026

Marcus

Room was clean and larger than expected

Friends_and_family Family

2/10

Poor

13 Jul 2026

Joy

Breakfast was mediocre at best, ran out of bacon, no sweet rolls, no jam or jelly. Had ask for a slice of bread. Overall I was NOT IMPRESSED!
I would not recommend this hotel to anyone traveling through the metroplex. The hotel was literally across the street from the hospital that we were going to, but other than that it failed on all accounts!

Partner

6/10

Pleasant

12 Jul 2026

Carla

Asked for an early check-in around 1:15pm.due to having to travel unexpectedly that day, and returning much later that evening. I was told no rooms were ready. If check-out is 11am, why were no king rooms ready by 1pm?
I checked in around 11:30pm and by 1am, the couple in the room next to me were arguing LOUDLY. By 2am, I called the front desk to advise them of this. He misunderstood which room the report was related to therefore, nothing happened and the arguing continued. I called again around 2:30am because I was extremely tired, but could not sleep due to the loud arguing next door. The front desk finally called the couple and although they continued to argue, they lowered the volume, but I could still hear them. I asked for an extended checkout time, and the guy at the front desk gave me an extra hour...just one hour. Needless to say, I don't feel rested.

6/10

Pleasant

12 Jul 2026

michelle

Breakfast was 11 dollars ifpurchased on site.
So glad we paid less than that. By paying online ahead of time it was standard continental hotel breakfast. They did have ingredients for mimosa though

Family

10/10

Exceptional

09 Jul 2026

Manuel

All was good

10/10

Exceptional

05 Jul 2026

Zachariah

Great job

Self

6/10

Pleasant

04 Jul 2026

Vincent

Had to pay for breakfast and when checking in they told us they give us free breakfast and then changed our room

Partner

6/10

Pleasant

02 Jul 2026

Samuel

Coffee was hard to come by

10/10

Exceptional

01 Jul 2026

Teresa

Great location. Quick access to the freeway. Amenities very nice.

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Rosa Maria Garcia

The hotel was clean overall, and the staff was very friendly. We chose this hotel because it was close to an appointment we had, and we appreciated that the rates remained reasonable despite the World Cup.

We made our reservation that morning and arrived a little after 8:00 PM. Check-in was quick, but when we got to our room, the door was partially open and someone was inside. We initially thought the room had been assigned by mistake, but it turned out it was still being cleaned.

The front desk associate apologized and contacted housekeeping. Shortly afterward, we were told the room was ready. However, we still found toothpaste in the sink, leftover towels from the previous guests, and a child’s handprint on one of the mirrors. Since we had been driving for over five hours and were exhausted, we decided not to complain.

I don’t blame the housekeeping employee, but I do think management should do a better job inspecting rooms before assigning them to guests.

One thing future guests should know is that this hotel does not provide daily housekeeping automatically. We didn’t request the service, so our towels were not replaced and the trash was not emptied the next day. If you would like housekeeping during your stay, be sure to request it.

Family_with_children

4/10

Poor

28 Jun 2026

Ronald

First of all, way overpriced! I paid almost double than they would have charged me for a walk up. The property was dirty with trash setting overnight in the hallway. Carpet looks like is hadn't been swept in days. The shower door thing is a joke...opening only opposite of the valve so you better be ready to get wet when you turn it on. The bathroom door would not stay open and closed no matter what. Supplied with only 2 flimsy overused towels and wash clothes. No water in room and the ice machine was out of order. Bed was not comfortable.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Mellisa

Great stay! Room was large! Hotel staff welcoming

Family_with_children

10/10

Exceptional

20 Jun 2026

Dennis

Great staff, highly recommend if you are going to be in the fort worth area.

2/10

Poor

19 Jun 2026

Elizabeth

Do NOT stay here. I arrived at 12:15 AM only to find out that they had given away my room that I had reserved and paid for the day before. I even confirmed my room the night before. I even witnessed the night manager calling another guest, who was on her way to the hotel… Driving… At 1 AM… And informed her that her room was also no longer. I don’t know what’s up with this hotel but I will never stay at a Holiday Inn ever again simply because of this experience. I was stranded until 3 AM in another city trying to find another hotel room. I’m going to let everybody know that I can. And I have a very loud mouth.

Self

8/10

Excellent

17 Jun 2026

Judy

First thing I would comment on is the staff! They were amazing! From the front desk to the breakfast personnel...everyone was friendly, smiling, and so willing to help! Made an amazing first impression! They should all get a raise! Our room was not quite ready when we got there around 5pm and we were given two free drink coupons for having to wait. I don't think it took ten minutes before we were able to go up to our room. Breakfast was good and again the breakfast lady was fantastic! The location was okay for what we needed, but maybe not as convenient for folks who wanted to walk to services or food. Not too much close. The only reason I didn't give this five stars is because our room didn't have very good lighting. I had a hard time putting on makeup as it was difficult to see. Also, the shower had very little pressure and only opened one way which made it difficult to turn water on without getting in. Otherwise, it was comfortable and fit our needs well. I would definitely stay here again, just because of the staff! So nice to be so welcomed!

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Jenny

Clean,

10/10

Exceptional

13 Jun 2026

Martina

Clean, large rooms and nice staff.

Partner

2/10

Poor

11 Jun 2026

Marie

We had a 5night reservation at the Holiday Inn Alliance in Fort Worth and unfortunately experienced one of the worst hotel stays we've ever had.
After a 15-hour drive, we arrived exhausted at 2:00 AM and were assigned a room on the 4th fl. Upon entering, we were immediately met with a strong marijuana odor. We had to return to the front desk with all of our belongings and request another room.
The replacement room, located directly across from the elevator, was dirty and poorly maintained. Furniture surfaces were sticky, food stains were visible, and the overall condition was unacceptable.
By the time we settled in, it was nearly 3AM. At 5AM, constant elevator traffic, slamming doors, loud footsteps, and hallway conversations made it impossible to sleep. To make matters worse, the shower dispensers were empty. When I called the front desk, only shampoo was provided, and I was told the hotel had no body wash available. I spoke with the manager, Jay who agreed to cancel the remainder of our reservation at no cost and assured me we would not be charged for that first night. When I requested written confirmation, he claimed none was available because the reservation had been canceled. 5-9 days later, I discovered my CC had been charged the full amt. Despite multiple calls + messages, Jay never returned my calls or addressed the issue. I ultimately had to dispute the charges with my CC company.Between dirty rooms, lack of basic amenitiesexcessive noise, and mngmt fail to honor the

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Kristal

Good stay for the NASCAR weekend

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Olga

Staff was very courteous. Very convenient parking.We good price.Thank you

Family_with_children

8/10

Excellent

08 Jun 2026

Brenda

Overall was a great stay for our short trip. Located in a great area. Only complaint was the shower had low pressure, floor of the shower was pretty slippery, and the shampoo dispenser was empty/watery.

Family_with_children

2/10

Poor

07 Jun 2026

Gloria

The staff for breakfast was extrodinary. Neddy is friendly, courtesy, and attentive to the guests. Top notch
Hotel appeared to be clean but the horrible smells as if they have backed up sewers or something else, was just down right deplorable. We had no tissue paper in our restroom, nor did we have towels. We called down to ask for service as we had just checked in. After two hours we went down and picked them up ourselves along with cleaning supplies. The hideaway bed had no linens in the room. When we went back down to ask for them, they were all out of fitted sheets, comforters, and pillows. We were given 1 flat sheet and bed liners/ pads for blankets. I booked my room over a month ago. What a horrible waste of money. I will never stay here again or another IHG property.

Family

2/10

Poor

06 Jun 2026

Robert

I reserved a king suite so we would have the couch. When I checked in I went up to run 428 it did not have the couch it was not a suite it was a regular King room. I called the front desk she then gave me keys to room 438 as it said on the envelope. I went upstairs tried to open the door to 438 and the keys wouldn’t work so I had to go back down to the front desk. She then said sorry it’s 434 and redid the keys and gave them back to me. I went up to room 434 it was also not a King suite. I was done it shouldn’t take an hour to get in my room I just left it be.

8/10

Excellent

04 Jun 2026

Shirna

Location was convenient.

Partner

8/10

Excellent

31 May 2026

Gary

The front desk staff was awesome. The only problem i had was our room was unclean grease boot prints in the sheets, hair in the shower floor.

Friends_and_family Family

2/10

Poor

29 May 2026

Teretta

Check inn I dealt with very rude staff the room I was given heater was very loud like it needed maintenance or tuneup the bed corner was sinking in due to the rudeness I dealt with from the front desk I didn’t go back down to address the issues in the room. In the morning breakfast staff was fighting and there hardly was any food . Staff stated it was due to the truck delivery didn’t come in. The shouting was very loud I felt terrified and uncomfortable. The area in which the hotel is located is nice I wouldn’t never expected the service from which I received.I am truly disappointed in the lack of professionalism, and compassion and management stating I would be fully refunded and should see it in five days and let two and half weeks later I am still following up about my refund I called and was hung up on.

8/10

Excellent

25 May 2026

Gilberto

Cleaning the room

Partner

6/10

Pleasant

25 May 2026

Donald

Bad toilet! Too low to the ground and way to shallow for men. The aircon needs filters cleaned because the room smell very musty

Partner

6/10

Pleasant

22 May 2026

tyisha

It was alrigt

6/10

Pleasant

22 May 2026

Joseph

The rooms were great, and workout area was clean and tidy. Not at all disappointed in the property as a whole, yet the water dispenser in the gym area did not work and though we had breakfast amenities that were included in the room rate we were unable
to partake due to there not being food out and available. On both days that we stayed at the property there was no coffee and the hotel was understaffed as the front desk worker had to come over to the breakfast area and assist with basic cleaning.

Partner

10/10

Exceptional

21 May 2026

SHUNQUANETTE

Great location!!!

Family_with_children

10/10

Exceptional

18 May 2026

Reynaldo

The nightine staff, JD was so helpful and friendly. And also the morning associate, a young lady was very accommodating. And they returned the deposit so quick. A very nice and safe place to stay.

Partner

6/10

Pleasant

17 May 2026

Steve

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10/10

Exceptional

17 May 2026

David

The property is a newer property. Clean and well
kept. Staff is friendly, area is safe.

Business

4/10

Poor

14 May 2026

Summer

Breakfast is sad, definitely not worth the money. The restaurant hours are very limited and the pantry area is non existent. Housekeeping is limited as well. Hopefully you ask for towels when they are there because after like 2 pm they are no longer on shift and you won’t be able to get your trash taken or any clean towels. IHG is usually a great place to stay but this was very disappointing. For the price, we should’ve stayed somewhere else. The only thing I will say is the size of the room was nice as well as having a microwave and a mini fridge in the room.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Kelly

Good place for quick stop over.

10/10

Exceptional

05 May 2026

johnny

Very nice stay second time staying here will stay here again

Self

10/10

Exceptional

04 May 2026

Marcus

Great location and clean property

Partner

10/10

Exceptional

04 May 2026

Noe

loved it and it was super clean! staff was super friendly and helpful!

Family_with_children

10/10

Exceptional

04 May 2026

Tammi

Great stay, lots of things near by. Would definitely stay here again.

Partner

8/10

Excellent

03 May 2026

CRYSTAL

The shower had low water pressure. It was clean and without bugs. Normal for a basic hotel.

10/10

Exceptional

25 Apr 2026

Cheryl

Very nice room. We didn’t use the pool or fitness center but they looked very nice. Staff was helpful.

Family

6/10

Pleasant

25 Apr 2026

Crystall

We had outlets that didn’t work. It was fine for one night but not the cleanest or nicest place.

10/10

Exceptional

22 Apr 2026

Paul

Exelente hotel

8/10

Excellent

16 Apr 2026

Buddy

All the ice machine were broken

Partner

10/10

Exceptional

15 Apr 2026

Micah

Good

Family

2/10

Poor

14 Apr 2026

Steven

Horrible, disgusting breakfast. Had better at best western last week. The operations manager woke me up at 7am knocking on my door trying to check someone in (at 7am why? Who knows) i didnt get to use the room for 78 hours before i was woken up and told i was given someone elses room last night, again not my problem ehy wake me up. No one in the hotel had business cards as they claimed they just switched managers (office depot is same day) . In the process of getting my money back

Family

10/10

Exceptional

13 Apr 2026

Nelson

Clean overall

8/10

Excellent

12 Apr 2026

joash

My staying experience was great
however, there was a one Minor detail problem which can be taken care of easily
the breakfast buffet was not as great as I expected I know that there are condiments to salt and pepper your food but it was the waffles that was my biggest concern
they was as hard as a rock it was extremely burnt it would be burnt marks on the waffles itself
Hopefully it can taken care in the future😁

Self

10/10

Exceptional

09 Apr 2026

Thomas

nice clean room

Partner

6/10

Pleasant

02 Apr 2026

Lillian

Forgot soap

8/10

Excellent

31 Mar 2026

Daniel

Bugs me that breakfast is $11 as I think it should be complementary.
Water cooler in fitness room would not work and didn't work when I stayed here a month ago.
Self closing bathroom doors are a pain.

Rest of hotel is very nice!

Self

10/10

Exceptional

21 Mar 2026

Luis

Great stay thank you

6/10

Pleasant

12 Mar 2026

enrique

Yes

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Bo

Facility was clean and nice. Would stay there again.

Self

8/10

Excellent

08 Mar 2026

Shawn

No complimentary breakfast cost $11 eggs were undercooked had to wait 10 minutes for them to even bring food out don't go if you're expecting a breakfast

10/10

Exceptional

06 Mar 2026

chanmin

.

10/10

Exceptional

05 Mar 2026

Debbie

Great people

Business

8/10

Excellent

05 Mar 2026

Darla

The rooms are very large and very clean . But there is not good water pressure in the shower

Friends

8/10

Excellent

01 Mar 2026

Shawn

Staff was nice rooms were clean and comfortable the food options were horrible and overpriced

Self

10/10

Exceptional

27 Feb 2026

David

Was nice and clean

Family

10/10

Exceptional

22 Feb 2026

Shelley

The rooms were very clean and comfortable!!! The only thing that was a little concerning was that the shower/tub was very slippery!

Partner

10/10

Exceptional

21 Feb 2026

Melissa

Both

Self

10/10

Exceptional

21 Feb 2026

Michelle

Clean room , great coffee and breakfast

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Jesus

Clean room quiet night safe location friendly staff

Partner

10/10

Exceptional

15 Feb 2026

Jaemy

We stayed one night at the Holiday Inn, it was great. Since we walked in the hotel the receptionist greeted my family and me. The lobby/dinning area were clean. Our room and restroom were clean exactly how the pictures show. All the staff were kinda and professional. We will be staying here again.

Leisure Family_with_children

6/10

Pleasant

11 Feb 2026

Kelly Bailey Andress

Tv in room had no service

10/10

Exceptional

10 Feb 2026

Marcos

The room was amazing, the best part was how clean it was, and the large TV. The staff was very courteous and kind. I would definitely reconmend this.

Business Self

6/10

Pleasant

08 Feb 2026

Lynn

Prepaid breakfast and was not able to stay to eat. Would not refund. Felt it was unreasonable!

Leisure Family

4/10

Poor

07 Feb 2026

Deborah

Early check in not permitted. Staff parking under awning for guest loading/unloading. Front deck no staff present and had to page them. They were obviously in the office. Room above ours was rented Thursday night close to midnight and those renters made a hell of a lot of noise until 2:30 AM.

10/10

Exceptional

03 Feb 2026

Geetha

Good

10/10

Exceptional

02 Feb 2026

Byron

Staff was great! Room was very clean, breakfast was good and stores are close by

Business Self

10/10

Exceptional

15 Jan 2026

David

we prefer a buffet breakfast instead of current system.

10/10

Exceptional

11 Jan 2026

Riley

Super good. Has a QT and Burger King right next to it.

Leisure Partner

8/10

Excellent

08 Jan 2026

MANDY FLORES

The place was clean and has a great breakfast. There was an issue with housecleaning, they didn’t stock the tp and one day left the room open with our items inside. We informed the front desk but didn’t seem too worried.

Business

4/10

Poor

07 Jan 2026

Angela

I’m female. traveling alone for work. My room was on the 2nd floor at the very end of the hall. There was a weird creepy elevated door (like not flush with the floor but large enough for a person) in the corner of the room with a lock that you would need a standers key to access not a hotel key. Placed in front of weird creepy closet/door was a chair that faced the beds in the room. Didn’t sleep at all!!
Side note: This is different from the creepy door connecting to next room (it had this too). I should have taken a pic so ya’ll can understand the creeper factor. I travel for work often. Weekly sometimes multiple times in a week. It’s a No for me dawg.

Business Self

6/10

Pleasant

05 Jan 2026

Bridget

Hotel was nice but the housekeeping could have been better. Room was cleaned the first night but they did not provide any fresh towels. Our tissue box stayed empty and zero back up toilet paper. Other than that it wasn’t a bad place to stay.

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

DiAnne

Clean rooms friendly staff!

2/10

Poor

29 Dec 2025

Lori

The shower did not provide hot water and the television did not work.

2/10

Poor

28 Dec 2025

Lori

The shower didn’t get hot and the television didn’t work.

Leisure Self

10/10

Exceptional

28 Dec 2025

Anet

Room was spotless and the staff was so nice!

10/10

Exceptional

25 Dec 2025

Melissa

Great

Business_and_leisure Family

10/10

Exceptional

22 Dec 2025

Cheyene

Did not get the breakfast.

10/10

Exceptional

21 Dec 2025

Buddy

Ex motel and helpful staff.

Friends_and_family Family

4/10

Poor

13 Dec 2025

Roxanne

Shower had no hot water, beds were so uncomfortable, the pull out bed had no bedding and we called multiple times for it. The pullout bed was basically a paper mattress. Beds were lopsided with the feet raised higher than the head and pillows had no cushion. I rarely complain about anything but this stay was not pup to par.

Friends_and_family Family

2/10

Poor

13 Dec 2025

Sergio

Cold running water to shower,noisy tank fill valve

10/10

Exceptional

07 Dec 2025

Amy

The staff was so nice and helpful.

Leisure Family

6/10

Pleasant

03 Dec 2025

Willie

Our room wasn't clean the next day even though I seen they didnt he an our rio. imarine and vecinging but rooms whether you're short staff or not.

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Mark

Great experience

8/10

Excellent

29 Nov 2025

Gary

Friendly staff. Clean, quiet room.

10/10

Exceptional

28 Nov 2025

Karen

Friendly front desk. Clean room.

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

William

The hotel was spotless. We thought it was brand new and were surprised to learn that it was 5 years old. The staff was very friendly and kind. The server in the breakfast room was excellent.

Leisure Partner

6/10

Pleasant

17 Nov 2025

Rikkie

It was clean and pleasant, the problem wasnt with the hotel it was the booking and confusion from telling me Expedia had taken a payment and then that payment was never shared or given to the hotel.

Leisure Family

8/10

Excellent

16 Nov 2025

Alisha

Check in was a bit bumpy. Hotel was great

Leisure Family

10/10

Exceptional

12 Nov 2025

Brandi

Staff was very kind and helpful