Name: Best Western Roanoke Inn & Suites
Address: 337 Dorman Road, Roanoke, 76262, US

2/10

Poor

01 Jul 2026

Brianna

Staff was rude SAM! ROOM Smelled ugly!!!! Outdated from the luggage roller to the walls with mold. Bed wasn’t made. Breakfast was gross.

Family_with_children

8/10

Excellent

29 Jun 2026

Raymond J

Na

10/10

Exceptional

26 Jun 2026

Dawn

Very well-maintained, nice! The crew was very pleasant and professional as well. We had fun in the pool and that, too, is very well maintained.

Family

8/10

Excellent

26 Jun 2026

Marcy

Nice clean hotel, clean pool and breakfast area. Had 2 rooms with 2 adults, 2 kids each with king bed and pull out couch.
NO linens at all for pull outs. Asked at front desk and was given 1 pillow and 1 sheet for each. Had to go back and insist on another sheet for each, they absolutely would not provide a second pillow or blankets.
Also, only 2 towels for 4 people, housekeeping did not visit room to empty trash or change wet towels. Asked at front desk and was told they would later, I stated we need to shower we had some where to be at 9 am so they very reluctantly gave 2 only 2 fresh towels and I had to promise to go get the wet ones and bring them down.

It’s very unfortunate because the breakfast was great, place was clean and they were polite but not accommodating.

I would not stay there again with children… unless you bring all the linens and towels for them.

Family_with_children

10/10

Exceptional

24 Jun 2026

Kurt

No issues at all, easy check-in and check-out, lobby was nice, navigating the halls was easy. The air conditioning was very good, also, and there was very convenient parking. The location is also very convenient and not too busy at all, making driving to places in Fort Worth easy.

Partner

6/10

Pleasant

22 Jun 2026

Rebecca

Most likely would not stay here again. It was rated over eight stars, but I can’t agree with that. We had a room with two queens and the bathroom was not very clean. The bathtub looked dirty and it would not drain properly. There’s a smell of weed in the hallway. We asked to change rooms and the next room was not much better. There was an obvious crack in the door where somebody must’ve kicked it to try and get in. The door was very difficult to open and shut and we had to use our body. The bathroom was cleaner, but there were some spots of mold on the ceiling. Water pressure was awful. It was a standard continental breakfast with some hot food.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Trent

Great stay!

Partner

10/10

Exceptional

15 Jun 2026

David

Breakfast

Family_with_children

10/10

Exceptional

14 Jun 2026

lynda

NICE PLACE. EASE TO GET TO OTHER CLOSE AMMENITIES.

4/10

Poor

14 Jun 2026

Shelly

Under construction early in the morning. Bed was horrible.

Partner

10/10

Exceptional

07 Jun 2026

Solisa

The breakfast menu was good, thenonly thing bad about it, was that the Apple juice was not drinkable. Everything else was amazing. From the room to the TV options

Friends

4/10

Poor

27 May 2026

Pamela

I had 2 rooms. The floors and counters were dirty with grime and hair. The shower barely reached Luke warm temperature. One of the rooms the shower curtain was barely hanging on and the room had a strong smell of curry. The outside doors were always left ajar. The mini fridge froze my fruit and water bottles. Some of the staff didn’t seem too pleased to be there.

Family

4/10

Poor

24 May 2026

Jhoana

This property needs a lot of maintenance!

Partner

10/10

Exceptional

19 May 2026

Jodi

Room was great, breakfast was okay. Only problem was we were there 4 nights and room was not cleaned and we had to get fresh towels from front desk.

Partner

10/10

Exceptional

11 May 2026

Jeffrey

Clean room.

4/10

Poor

11 May 2026

Judy

The door would not lock. I reported it the morning after check in and it was not fixed.
Bed was not comfortable and it took forever for the AC to cool the room down.
Never, ever staying there again.

Partner

10/10

Exceptional

04 May 2026

James

Good breakfast

2/10

Poor

03 May 2026

Aishwarya

Sunk did not work. Was getting clogged

Partner

10/10

Exceptional

27 Apr 2026

Veronica

A very niceplace to stay. We arrived early and they let us check in early, which was great. The room was very spacious and clean. Beds were very comfortable. Breakfast was ok, im not much of a breakfast person. Only complainy i have is that someone with a very large dog was in a room down the hall and was barking a lot. It cal.ed down after a few hours and we were able.to get a good night sleep.

Partner

10/10

Exceptional

25 Apr 2026

LC

All around good

6/10

Pleasant

25 Apr 2026

Pamela

Mold in bathroom. Better faucet pressure than there was in the shower. They're too full days before I finally got clean towels. stayed wednesday through saturday , room was never serviced. Had to take out my own garbage.

Partner

10/10

Exceptional

18 Apr 2026

Jose

Todo estuvo bien gracias

Family_with_children

6/10

Pleasant

01 Apr 2026

Kaushik

I am not sure why Expedia recommended this hotel. My stay was comfortable but nothing to write home about. The reception was cold and uninviting. The room was blah. The biggest turnoff was that there was no coffee to make in the room. The breakfast was bland and unappealing. I would think twice before staying here again.

Self

2/10

Poor

29 Mar 2026

Carneshia

Do not stay at this location. It was disgusting. Water was cold. Ants and food in the sink. Shower and toilet wasn’t cleaned. Boogers and coffee splashes on the wall. The only thing that looked clean was the bed sheets. The front desk clerk was nice but the hotel was filthy. I don’t understand all the good reviews. I have never checked out of a room as soon as I checked in. Worse hotel experience I have ever had

Partner

8/10

Excellent

23 Mar 2026

Heather

AC was good, breakfast was nothing special. Mostly clean room, bed was pretty comfy.

Partner

10/10

Exceptional

21 Mar 2026

Ivon

Clean environment staff was friendly. Will recommend to others.

10/10

Exceptional

16 Mar 2026

Lisa

Comfortable bed

Partner

10/10

Exceptional

09 Mar 2026

Jeffrey

Employees are very friendly. Good breakfast.

10/10

Exceptional

08 Mar 2026

Roman

The accessible room was wonderful

Family

10/10

Exceptional

01 Mar 2026

Gary

Clean and orderly !

Partner

10/10

Exceptional

01 Mar 2026

Mathieu

Dry nice stay

10/10

Exceptional

24 Feb 2026

Gerald

The breakfast selection was probably one of the best if not the best I have had in a hotel/motel stay. they had two counters with choices from dried cereals, muffins, bagels with cream cheese, several juice choices from a dispenser. Even had a yoghurt machine. Had scrambled eggs, hash browns, waffles. You will not be disappointed. Room was very nice and quiet. Outside noise was a minimum. Check in was very expedite. No waiting around.

Partner

8/10

Excellent

22 Feb 2026

John

I think this is the second review I’ve done?!?!
The room was clean, the staff was great. The breakfast could’ve been better.

Partner

10/10

Exceptional

21 Feb 2026

James

It was a very solid value for the money. Not glamorous, just clean and comfortable for a good price. Highly recommend.

Self

10/10

Exceptional

15 Feb 2026

Ray

This hotel was incredibly clean and comfortable. It is a quiet area. It is well lit inside and the surroundings feel very safe. This is the cleanest hotel I have stayed at in years. I would definitely stay here again.

Business_and_leisure Family

8/10

Excellent

26 Jan 2026

Marilyn

Yes

6/10

Pleasant

23 Jan 2026

Brandon

I didn’t have any pillows on the bed and even tho I put 4 people would be sleeping in the room I still had to go ask for bedding for the pull out mattress. Apart from my other experiences when I said there was 4 people in the room the put bedding in the room for me. The breakfast was decent, I thought breakfast ending at 9 was a lil early but it was good.

8/10

Excellent

14 Jan 2026

Ali

It’s a decent and clean hotel with responsive staff, definitely a solid value for the price.

Business Self

8/10

Excellent

14 Jan 2026

Jeffrey

They have good coffee. Even fresh cream for the coffee. I wish they had lids so I could just take it with me. The eggs are good and there’s plenty of sausage and bacon. It’s a great location with a very reasonable price. They’re not cheap on the direct tv either. I was able to watch ESPN. There are good restaurants within walking distance in the downtown Roanoke area.

Business

8/10

Excellent

10 Jan 2026

Adrian

Everything was good with the hotel. Only inconvenience found was hot water. It took a good 5 minutes to reach relatively room temperature water. My wife is accustomed to bath with hot water so from her perspective it was cold. Other than that the room design is great and comfortable. Will definitely stay there again when visiting Dallas/Fort Worth. Hope they do something about the water though

Business_and_leisure Family

2/10

Poor

07 Jan 2026

Gina

Breakfast was not at 6:30am it came at 7:00 am . The room had dirty sheets checked in at 10:20 left at 7 due to the horrible conditions

Business_and_leisure Family

6/10

Pleasant

01 Jan 2026

Emily

Room was in okay condition. Breakfast was okay. Everything worked and was clean. Staff did start vacuuming the hallway at 8 am though which was very rude.

Leisure

8/10

Excellent

29 Nov 2025

Dritan

Clean room, breakfast options were minimal

6/10

Pleasant

28 Nov 2025

Daniel

I liked some of the renovations like the mirrors and bedroom. I did not like a door that did not close without pulling it shut, a light flickering in the bathroom, breakfast eggs/sausage that needed to be warmed in the microwave & waffles that came out raw needing more heating than what was indicated & tasted a bit sour on morning 1 of the stay, no housekeeping service between nights with having to reuse old towels from the night prior and beds not made, the WiFi was a bit slow, the telephone would not connect with the front desk, the closet had a piece of metal that wasn’t secured to inside of the mirror door, toilet paper could have used an upgrade, and maybe a new clothes carrier as the one there was pretty beat up, and no accommodations for a cot for our small child. They were very responsive to what we needed though which was great.

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

Ashley

Clean, quiet, comfortable. nice sitting space.

8/10

Excellent

16 Nov 2025

Bria

The room was clean upon arrival. It looked just like the photos. We didn’t receive any room cleaning, new towels, etc during our stay so that was a bit of a surprise. The stay was fine. The desk staff seemed ver nonchalant so that wasn’t very welcoming but the hotel itself was nice.

Leisure Partner

8/10

Excellent

16 Nov 2025

Melissa

Nothing stood out but it was a place to sleep. It was the smallest room we've ever stayed in. It was clean. The breakfast wasn't fully cooked so we didn't eat it. Only saw 2 employees the entire stay and the lobby was non existent.

Business Family

10/10

Exceptional

12 Nov 2025

Jill

The room was super clean, and I loved the way the room was set up. The breakfast was really good. Lots of choices, and the coffee was great!
Thank you!!

Business Self

6/10

Pleasant

11 Nov 2025

Maria

Room was in good condition and staff was kind to me and my husband. The only complaint I have is when I asked for another towel, as they only gave us two, we were denied. With long hair, having a second towel is a necessity. It wasn’t worth complaining about so we bought a cheap one at Walmart. It may sound petty, but we won’t be staying here again.

10/10

Exceptional

31 Oct 2025

Chris

Yes. no

Friends_and_family Family

4/10

Poor

30 Oct 2025

Mike

the breakfast room was nice, but no coffee maker in room, hotel hard to find

Leisure Self

2/10

Poor

28 Oct 2025

John

Very inhospitable

2/10

Poor

28 Oct 2025

Zachary

Horrible ownership/management. Very customer unfriendly

6/10

Pleasant

28 Sep 2025

Judy

Breakfast was below expectations! No fruit and little to choose from. The room was very nice but no kleenex or shower cap available. Great location and very quiet. Would recommend staying here. Walmart and restaurants nearby. easy to find right off 114

Leisure Family

8/10

Excellent

27 Sep 2025

April

The room looked updated and was nice. The breakfast was inedible unfortunately.

Leisure Partner

6/10

Pleasant

21 Sep 2025

Jason

The property lacked maintenance and cleaning and the front desk staff wasn’t helpful or friendly.

Leisure Family

6/10

Pleasant

11 Sep 2025

Deidre

Pillows were miniature and hard; accidentally booked accessible room and front desk refused to change it. No facial tissues, box was filled with kimwell lab wipes. Not sure how a person with accessibility challenges would reach the handheld shower- at 5’ tall, I couldn’t reach it. Front desk staff were unfriendly. I’ve never complained about a stay, but they need some work.

Business_and_leisure Partner

6/10

Pleasant

18 Aug 2025

Darren

Getting to the property was a problem as there is major construction in all directions, I’ll blame myself for that. We were in room 316. First thing I noticed was that the only icemaker was on the first floor, not a deal breaker. No stopper in the bathroom sink and I had to get a screwdriver from my car to tighten the toilet seat that was truly about to fall off. Also neither one of bed side lights worked, and I’ll blame house keeping for not caring. Pool looked dirty and breakfast was mediocre. Unfortunately we had to stay two more nights than expected but did not book here. Big difference from a best western plus.

Partner

4/10

Poor

18 Aug 2025

Richard

Bed and pillows were horrible.

10/10

Exceptional

02 Aug 2025

Barbara

Great hotel - great price- construction makes it hard to get to.

Room was clean and quiet, beds were comfortable. You have to go around a “Road Closed to Through Traffic” sign to get to it (and it has had construction making it difficult to get to for years) but it’s worth it.

10/10

Exceptional

17 Jul 2025

Ame

This hotel just went through a complete renovation. Originally booked one night and ended up staying another night. Staff was very pleasant and the hotel accommodations were perfect.
The only negative comment I would have is they need to work on the quality of the scrambled eggs. They were dried out and had zero flavor. I mentioned it to the desk clerk. He apologized and said that he would talk to management and I should definitely put it in the comments. If you need to stay in the Roanoke, Trophy Club area and are looking for a clean, good priced hotel, I recommend staying there. We will definitely be back.

Leisure Partner

8/10

Excellent

14 Jul 2025

Soe

Good

4/10

Poor

06 Jul 2025

Amy

Hard Pass--not as advertised.

This hotel was incredibly disappointing. It had been recently updated and boasted an 8.4 rating. While I cannot be sure of the following, this is what I inferred. 1) the hotel was recently acquired by new owners and it appeared that they ran the front desk and cleaned the rooms as a family. The room was NOT up to my standards, which I told them several times and they did not fix. There were hairs in the sink, there was a used wash cloth in the shower, the floor was sticky, and the room stank of dirty diapers--I have four children and know the smell. When I complained and tried to cancel after the first night, the hotel refused. They promised to clean before I returned. They did some, but still did not mop the floor. I had already shown the front desk photos of the specific problems, and the room was still not cleaned adequately. After realizing the floors were still sticky, we insisted on a new room the second night, and the new room was acceptable. I asked around at the (lousy) breakfast, and other guests also had hair in the bathrooms. 2) I suspect that a family with small children stayed in the room before us because of the sticky floors and diaper smell. These owners would be advised to keep track of such things and give the room extra attention when they clean it. 3) These are NOT queen beds, which was something I specifically looked for when booking. We measured the beds, and they were full beds. Do NOT believe the ratings!!!!

Friends_and_family Family

10/10

Exceptional

18 Jun 2025

Kim

Great hotel. Was difficult to get to due to construction but that wasn’t their fault. Great room for the money.

Partner

4/10

Poor

05 Jun 2025

Elizabeth

The beds were too high to get into properly. Toilet paper was really far from the toilet. For tall people not short fat old people like me. Door didn’t close properly and didn’t figure it out until we went to breakfast. Construction around the property was terrible, not the hotels fault but part of the overall problems. Not the worst place but in my bottom 1/2. Won’t stay there again. Sorry.

Leisure Partner

2/10

Poor

01 Jun 2025

Dustin

Hotel website states they have a hot tub which is why we booked the hotel. There is no hot tub at the hotel.

Leisure Family_with_children

10/10

Exceptional

22 May 2025

David

Would like to thank the manager/owner for allowing us to check in an hour early. We were traveling from FL attending my husband’s parents funeral . They were accommodating and we are grateful and thankful for their assistance. Great hotel and staff .

Friends_and_family Family

10/10

Exceptional

21 May 2025

BENETTA

Beds were nice

Business

10/10

Exceptional

16 May 2025

Amanda

May stay

It was a wonderful out of the way place for us to stay!! Close to Texas Motor Speedway

Friends_and_family Family

8/10

Excellent

08 May 2025

Justin

Neither good or bad.

Positives:clean room throughout, everything works including the A/C (thank god), hot water in the shower and sink, warm food ready for breakfast, and conveniently close to the highway.

Negatives: bed frame squeaking every time I lay down, card reader on the door occasionally not cooperating with my room key (at one point, the reader just locked me out of my room and had to ask the desk clerk for help, took several times just to clarify the situation but at the end of the day, it was fixed), only one luggage cart available, not enough lightning (none by the door), water pressure in the shower could be turned up a bit, and the front desk clerks are not the greatest to understand meaning they’re from India. Absolutely nothing wrong with that, no offense to them at all but they are hard to understand either in person or over the phone.

The worst part is that they wanted my money before I arrived. I pacificily selected to PAY AT PROPERTY, but they called me and pretty much demanded me to pay for the room, even though I was about a hour away from the hotel. So with no choice, I was forced to pay, thank god my room wasn’t taken away. Customer service could be improved. Overall, the hotel wasn’t great but also wasn’t bad.

Friends_and_family Family

10/10

Exceptional

06 May 2025

william

Nice & quiet. Rooms could use some updating. Room was clean, bed very comfy. The main road into the hotel is under construction and makes the route in longer. I will stay here again when in the area.

Leisure Self

6/10

Pleasant

28 Apr 2025

Terry

Roanoke stay

Room was clean. (212) The AC didn't seem to be working all that well. It never lowered the humidity in the room. Towels in the bathroom wouldn't dry. The tub didn't drain, and you had 3 inches of water at end of shower. The sink stopper was disconnected from lever and didn't work. Smallest TV I've seen in a modern hotel. The refrigerator was on max cold and didn't work all that great.

Friends_and_family Friends

10/10

Exceptional

26 Apr 2025

Craig

Very friendly and helpful

10/10

Exceptional

26 Apr 2025

Kent

Convenient

8/10

Excellent

25 Apr 2025

Ronda

Everything was fine but the floor in my room was dirty. Also will never use Best Western reservation service again.

Leisure

10/10

Exceptional

23 Apr 2025

Monte

Completely satisfied. Need a bed for two nights and the price was good. Staff was friendly, breakfast was good, and the location felt like a very safe area.

Friends_and_family Family

6/10

Pleasant

14 Apr 2025

Verified traveler

Ho Hum in Roanoke

When we arrived we had to wait about 5 minutes before anyone greeted us. In their defense it was around 2:30 in the afternoon. The first room we were assigned to had some kind of dirt all over the bed next to the AC. we were assigned to another room which was better. The tub faucet leaked, the toilet seat was shabby, the shower curtain has seen better days. The room was clean, just needs a bit of a face lift.

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

Douglas

Stay was fine

Self

2/10

Poor

22 Mar 2025

Victor

Not good

No breakfast

6/10

Pleasant

16 Mar 2025

Juan Carlos

No slleep bebing arraingment

Most uncomfortable mattress and pillows ever... i actually went to walmart to buy a couple pillows.

Friends_and_family Family

8/10

Excellent

16 Feb 2025

Gary

Nice staff, very clean accommodations. Good breakfast choices, free until 9am daily. Wish it was open a little later, but that’s me. The bed was hard, but we informed them and they added a mattress pad that helped some. The bathroom was clean. Only complaint was that the toilet paper holder was installed nearly 3 ft across from the toilet, so that created some challenges, but not a deal killer. Not a lot of bells and whistles at this hotel, but perfect for the price if you need a quick, clean quiet space to stay.

Leisure Partner

2/10

Poor

10 Jan 2025

Brian

Tv and phone didn’t work and it wasn’t the storm. No credit or refund

8/10

Excellent

27 Dec 2024

James

Good Hotel

Hotel appeared to have been recently updated. Location was convenient and quiet. Bed was comfortable and breakfast was good. Would stay there again.

Partner

10/10

Exceptional

04 Dec 2024

Michael

Good

Leisure Family

6/10

Pleasant

27 Oct 2024

Abby

The location is good, but definitely nothing special as a whole. the hotel rooms are not very clean which definitely was a huge turn off. Overall it’s a fine place to stay if you just need somewhere to sleep for a couple of nights.

Leisure Partner

10/10

Exceptional

10 Sep 2024

Brooke

Great spot to stop on the way home from
Vacation.

Leisure Family

6/10

Pleasant

05 Sep 2024

Zakia

The breakfast was not good at all.

8/10

Excellent

07 Aug 2024

Brandy

It was a decent hotel with a decent breakfast. We stayed one night on our way to Colorado and it was sufficient for what we needed.

Partner

2/10

Poor

24 Jul 2024

Candace

Dead bugs in bathroom, shower valve couldn’t be turned off so water spray all over the floor, pool closed. Had to ring bell multiple times to talk to front desk. Not impressed at all with this hotel for a best western. Extremely disappointing.

Leisure Partner

2/10

Poor

14 Jul 2024

Jason

For starters we drove 1000 miles to get to our destination and as soon as we get to our room, the tv doesn’t work so we call the front desk. Their solution, because it was 6:30-7:00 pm, was to wait until the next day to get a technician. No offer to move us into a different room until I spoke up and questioned this. We get to the new room and our bed had a huge yellow stain on the foot of the bed, big bugs on the floor, only 1of the 2 light fixtures in the bathroom were working simply due to a burnt lightbulb, mold on the underneath side, of the plating in the bathtub , just under the handle that turns the water on, went to the pool area and the only two lounge chairs they offered were broken and old, the landscaping around the pool was a joke. They had a landscaper doing some trimming around said pool area and the shrubs were so overgrown on the inside of the pool area because they only worried about how it all looked from the outside, not what the paying guests actually get, it was obvious there was no cleaning up of sticks and debris along the fence line, inside the pool area as it had been building up for quite some time. The air conditioner sucked because you literally had to crank it down to 60 degrees to even remotely be comfortable. Probably one of the worst hotel stays I’ve had in many, many years sadly. Should have just spent a little extra money for the better rooms. Guess we’ll know better next time and to warn our friends and family so they don’t mess up too!!

Leisure

2/10

Poor

03 Jul 2024

Verified traveler

Never EVER again

Worn out property and extremely unprofessional staff. VERY INTIMIDATING environment for a lone traveling female.

Business

8/10

Excellent

23 Jun 2024

adair

I liked everything about this place, except the breakfast was nothing exceptional.
So easy access to major highway, yet far enough away so as not to hear the traffic,
I would definitely stay here again if ever back in this neck of the woods. The young man that checked me in was friendly and helpful.

Leisure Self

4/10

Poor

19 Jun 2024

Stephanie

Upon entrance to our room there was a live cockroach in the toilet

Family_with_children

2/10

Poor

17 Jun 2024

Amanda

When we first arrived, the man at the front desk was very rude to me. I asked what time the pool close and he said 8 o’clock and he said if I want to use the pool, he hast to open it for me. The pool had closed signs on it. The pool was disgusting when me and my children went to swim all the chairs were broken, there was containers of disgusting water sitting on both sides of the pool we went to our room. Our room was Mediocre. The fire alarm was hanging from the ceiling the Internet was not working and at two in the morning me and my children woke up from being bitten up. I turn my light on in my room, and there was a bug on my pillow. I took a picture of it and I went down to, the front desk the lady that was working the night shift was probably the only good thing about this whole experience. I showed her the picture and she immediately moved me and my kids to another room the next morning we recovered we try to shower and there was more bugs in the shower in the room I went downstairs to check out and talk to the people that were at the front desk. It was two men were both very extremely rude to me to hear what I had to say. I showed them the pictures of the bugs and they called me a liar and said that they don’t get complaints like that. They were dismissive of me I asked for the supervisors number and they would not give it to me. I asked if they could call their supervisor and they refused and they said that they don’t do refunds and they don’t care. Horrible

Business Family

4/10

Poor

13 Jun 2024

Tim

Location was great. Felt safe, but the condition of the building was poor and smelled old.

Business Partner

2/10

Poor

12 Jun 2024

Hayde

First, the check in person told us the pool was closed at check in. When I tried to explain it was the reason why I booked here and that I would cancel if it was closed, he told me he could opened for us. So the whole pool closed sign was a lie. The whole place is renovated...sure but you can really tell by the odd and old things left behind and that are very visible. The whole place needs a really good clean and needs to be kept up too. My room was ok....until I took a shower. Both towels were visible used and dirty. Make up was smeared and hair was on them. Literally used from last people, picked up, folded and put as clean to be used. The shower curtain has mold and bathtub has a ring of green mold around. Leaking faucet. And I could add more and more. Please stay away. Put your money else where. This place isnt even cheap to begin with. Will not stay here ever again.

4/10

Poor

29 May 2024

Adriana

It was dirty and very outdated. The bedding was old and minimal.

Leisure Family

4/10

Poor

26 May 2024

Sam

Very disappointed

Shower would not turn off. Could not use the tub due to the plunger on shower being rusted up. We had to listen to running water non stop!

Business

2/10

Poor

18 May 2024

Carey

Waste of money

Arrived to find the clerk and his friends playing and talking shoeless in the lobby.
Was assigned a room. Being tired and late we went up to eat take out first. The room smelled like cigarettes and cologne. Lots of cologne. Turned the ac on high, vent fan on and even made some coffees to try and mask it. Finally couldn’t stand it any longer and went down to request a new room. Clerk almost argued that the smell was the Chicfila I had brought in, yes because that smells exactly like 6 gallons of store brand cologne. Was given another room that now had a direct spot light pointed in the window that kept me up all night but didn’t want to deal w the jerk at the desk.
Room did not have sheets for the sleeper sofa either. Room felt dirty and old with water stained ceiling and rusty shower curtain rod and sink that wouldn’t drain and toilet that had to be flushed 4 times just to flush away urine.

That picture is of 430 am!

Friends_and_family Family

8/10

Excellent

14 May 2024

Penny

Great Hotel bad Bed

It was good but the bed was like sleeping on the floor.

Friends_and_family Friends