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Hyatt Place Dallas/Grapevine

Grapevine - TX · United States

2220 Grapevine Mills Circle WestView location

8.4/10Excellent1,158 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.2/108.2
Amenities8.4/108.4
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  • Business hotels
  • Hotels with charm
  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Dallas/Grapevine

Designed for the modern traveller, Hyatt Place Dallas/Grapevine is a contemporary hotel with a seamless mix of convenience and casually chic hospitality. Ideal for business and leisure, our fresh and innovative hotel near the DFW Airport is a comfortable home away from home where you can relax, work and meet.

Our Gallery Host will happily help arrange our free airport shuttle and orders from our 24/7 Gallery Menu.

For sports fans, our hotel in Grapevine, TX is easily accessible to the professional sports stadiums for the Texas Rangers and Dallas Cowboys and is only 25 minutes from the Texas Motor Speedway.

If travelling for business, we are only a short drive from the cities of Flower Mound, Coppell, Southlake and Lewisville. Our hotel is also in walking distance to Grapevine Mills Mall and several Grapevine restaurants.

Read more about this hotelShow less

With a stay at Hyatt Place Dallas/Grapevine in Grapevine, you'll be a short 5-minute walk from Grapevine Mills Mall and within 3 minutes by car from Great Wolf Lodge Waterpark.

This hotel is 2.6 mi (4.3 km) from Gaylord Texan Convention Center and 5.8 mi (9.3 km) from Southlake Town Square. Make yourself at home in one of the 125 guestrooms featuring refrigerators and DVD players. Your bed comes with down comforters and premium bedding.

Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-in, and express check-out.

Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 22 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Grapevine Mills Mall 0.4 km / 0.3 mi
SEA LIFE Grapevine Aquarium 0.9 km / 0.6 mi
LEGOLAND® Discovery Center 1.1 km / 0.7 mi
Meow Wolf Grapevine 1.4 km / 0.9 mi
Cowboys Golf Course 2.8 km / 1.7 mi
Great Wolf Lodge Waterpark 3.1 km / 1.9 mi
Grapevine Lake 3.8 km / 2.3 mi
Gaylord Texan Convention Center 4.5 km / 2.8 mi
Grapevine Historic Main Street District 4.6 km / 2.9 mi
Messina Hof Grapevine Winery 4.9 km / 3 mi
Palace Arts Center Theatre 4.9 km / 3 mi
Off The Vine 5 km / 3.1 mi
Coppell Arts Center 5 km / 3.1 mi
Tolbert's 5.1 km / 3.2 mi
Tolbert's Restaurant 5.2 km / 3.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 125
  • Number of floors (main building): 6
  • Twin rooms: 69
  • Double rooms: 56
  • Suites: 125
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 32 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Lift access
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • Bar
  • Non-smoking area
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Fax
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D-1

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-4

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-3

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D-3

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 26 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable2 photos

    Hyatt Place Dallas/Grapevine

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D-4

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D-2

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-4

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Hyatt Place Dallas/Grapevine

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-6

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 34 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Hyatt Place Dallas/Grapevine

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Smoke detector
    • Bathroom: 1
    • Hairdryer
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • DVD player
    • Desk
    • Satellite TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hyatt Place Dallas/Grapevine

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Dallas/Grapevine

8.4
Excellent
1,158 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.2 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Christine
The breakfast was not very filling. No waffles or pancakes available. No bacon either.
10/10
Exceptional
02 Aug 2026
Joanna
Room was very clean and I was able to check in well before the 3pm check in time. Breakfast was good. I would have liked some bottled water in my room but was surprised there was none. The airport shuttle was also very handy. The mall is literally across the street from the hotel.
2/10
Poor
31 Jul 2026
Laudi
1st room i got smelled so bad, then went to the second room and there was no AC in the elevator neither the hall ways,,,carpet looked poor, and I didn't feel I want to satay another minute there.
10/10
Exceptional
26 Jul 2026
kenny
Great
8/10
Excellent
23 Jul 2026
charlotte
Very nice, clean, and comfortable. Great location. We had issues with the staff. We were there on an emergency trip for family in the hospital and had to extend our stay. The evening staff was kind and helpful but something went wrong with the reservation. We were charged immediately when we spoke with the evening staff and the next day they were resting to make us leave. It’s hard when you rely on people to do their job.
6/10
Pleasant
20 Jul 2026
Marcus
My wife stayed here in May and use the parking for her car when she came back they told her to take an Uber and they would reimburse her because the shuttle was down. We never was reimbursed. I will not stay here again.
10/10
Exceptional
19 Jul 2026
DANIEL
The bed are to close to the ac and water coming out restroom no enough pressure
Family_with_children
6/10
Pleasant
18 Jul 2026
RAJANI
Except for the mushy smell in the room everything else was great.
Self
10/10
Exceptional
16 Jul 2026
Jaime
Loved the stay….. we will definitely stay again!
Friends_and_family Family
10/10
Exceptional
15 Jul 2026
Danielle
Very close to Grapevine! Road needs some serious work.
Friends
10/10
Exceptional
13 Jul 2026
Kathryn
The pool area was kept clean.. pool was perfect temperature. Called maintenance to fix faucet and they came right over. Breakfast was delivered
Partner
10/10
Exceptional
13 Jul 2026
Shirley
Staff and cleanliness was great.
Self
8/10
Excellent
12 Jul 2026
Laura
Breakfast was disappointing. Out of coffee, fruit. Employees were trying hard to fix the problem.
Family_with_children
2/10
Poor
12 Jul 2026
Kenneth
Prepaid for the room on Hotels,com. Was asked for credit card for a deposit the following morning I notice my card had been charged for 2 nights. The following morning upon check out I showed them where I had been charged. Clerk said he had no idea why and issued me a credit. The credit never posted on my card. I have the receipt but still nothing. This hotel is not worth what I was charged. Stay elsewhere, other nicer hotels in the area.
Self
8/10
Excellent
08 Jul 2026
Matthew
Staff were great and the rooms were well kept but had no in room safe for valuables.
Self
10/10
Exceptional
06 Jul 2026
Debbie
This was a nice and clean hotel. The staff was pleasant. The room was large and the breakfast was sufficient. I would stay there again.
4/10
Poor
06 Jul 2026
Sony
The rooms are very small and beds are terrible too
6/10
Pleasant
02 Jul 2026
HIDEYUKI
I was not able to check in at 3pm. That's was bummer.
10/10
Exceptional
02 Jul 2026
Kay
The check in was easy. Francine and Perry from the 3 -11 shift was awesome
Partner
10/10
Exceptional
01 Jul 2026
Kay
Francine and Perry that work the 3 to 11 shift was awesome. Check in was very easy and atmosphere was great. Took the shuttle to the Gaylord and it was there when we needed it. The bar had what we wanted and enjoyed talking to other travelers. The breakfast had enough a good selection. Would definitely stay there again whether it’s just for a quick getaway or for business.
Partner
10/10
Exceptional
28 Jun 2026
Kendall
Everything was great.
Family_with_children
8/10
Excellent
26 Jun 2026
Fortino
Muy sercas al mall.. 👍
Family
6/10
Pleasant
26 Jun 2026
Iva
I wish I could write a glowing review because the staff were polite, but this hotel was just okay. The pool was kinda poorly maintained, the breakfast was mediocre.

But the worst part was the self service. Do not use any of the items. My kid was super hungry and I grabbed a cup of noodles. The price wasn’t listed anywhere but I figured it couldn’t be more than 2-3 dollars. IT WAS 8 DOLLARS. I understand this is my bad, I am just warning others so they learn from my stupidity.

Other than the cup of noodles travesty, the hotel was reasonably clean. The room was reasonably comfortable. The room was cleaned daily but we weren’t given clean cups or mugs.

Overall, an average hotel.
Family_with_children
10/10
Exceptional
23 Jun 2026
Erica
Check-in was easy and the employees at the front desk were very friendly.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Angie
ROOM VERY CLEAN AND STAFF WAS VERY KIND AND HELPFUL. I WILL STAY THERE AGAIN
Family_with_children
10/10
Exceptional
18 Jun 2026
Ranie
.
10/10
Exceptional
12 Jun 2026
Hillary
We enjoyed our stay at the property. It was well maintained and the staff was very friendly and helpful. We enjoyed the convenient and free breakfast. This location was walking distance to restaurants and a full Mall. We also had easy access to freeways for our daily sightseeing.
Partner
2/10
Poor
12 Jun 2026
Bene
Very disappointed for being a Hyatt! I expect way better service and room cleanliness. Had to change room 3 times due to refrigerator not working, broken door handles, rotten wood in the rooms and peeling of pain. The breakfast area had water dripping near food.
Family_with_children
10/10
Exceptional
10 Jun 2026
Daniel
Punctual shuttle
Family
10/10
Exceptional
05 Jun 2026
Joshua
This hotel was great. It was a really good location close to the gaylord property. Also, close to the mall and plenty of food options. I really liked the little lake that's close by, great place to take a walk. The gym was run down a bit and some of the equipment needs to be revamped but overall, it was great.
Self
10/10
Exceptional
05 Jun 2026
James
Second year I came here on family vacation and it was a great time both times. No complaints.
Friends_and_family Family
10/10
Exceptional
02 Jun 2026
Alex
Close to many attractions.
6/10
Pleasant
31 May 2026
Melissa
Do NOT stay in room 125. Directly across from both the ice machine and the door to the stairwell and right next to an entrance/exit door. I imagine this is what it’s like to live in a frat house or possibly a war zone because the noise goes on ALL NIGHT LONG.
10/10
Exceptional
30 May 2026
Daniel
Everyone helpful. Room was great. Minimal breakfast supply and seating. Coffee was excellent.
Family
8/10
Excellent
28 May 2026
Gary
The property was very nice and staff were accommodating.
Self
6/10
Pleasant
27 May 2026
Linda
Breakfast choices were minimal and not replenished in a timely manner. Yogurt was not available in single serve containers. but self-served from a large bowl.
A/C in room was not efficient. Closet was very small.
Staff was not very friendly.
Beds were very comfortable. Good location.
Family
6/10
Pleasant
26 May 2026
Steve
Bathroom was small and a weird setup. The water pressure was horrible. The sitting area was delightful. The breakfast was boring and the same every day. Need to switch it up.
Partner
8/10
Excellent
22 May 2026
Eric
The location is great for the Grapevine area, very close to the Mall and across the street from the DFW Hilton Conference Center. My room was very clean and spacious. However, I found the staff to be indifferent. For example, I'd frequently see them in the hallways and they'd rarely return \"hello\" or smile. The property itself is aging and could use a remodel. But overall it's a fine stay for Grapevine.
Self
6/10
Pleasant
19 May 2026
Terricka
This was my first time staying in Hyatt and it was Ok, but for the price of the stay, I was not satisfied. I was expecting more better.
10/10
Exceptional
16 May 2026
sandy
Para ser un hotel ejecutivo estuvo bien.
Partner
10/10
Exceptional
15 May 2026
JORDI
Staff was amazing!
Self
8/10
Excellent
11 May 2026
Jonathan
Everything was amazing the only bad thing was the elavator
Family_with_children
8/10
Excellent
11 May 2026
sandy
No hay caja fuerte y necesitan mejorar el desayuno
10/10
Exceptional
10 May 2026
Victor
All good.
10/10
Exceptional
09 May 2026
Stevie
Was not able to try breakfast dining
Family_with_children
6/10
Pleasant
08 May 2026
Paladin
The experience was okay, the property was just old and you can tell some major reneovations need to take place. It was tolerable, but the experience did not match the pictures that were presented online.
Family_with_children
10/10
Exceptional
07 May 2026
Donna
I cannot say enough about how much I enjoyed my stay. A hotel chain with a local BNB vibe. The staff went over and beyond to ensure I was comfortable and enjoying my accommodations. Everyone from the shuttle drivers to the front desk and house keeping staff. Truly a great experience. The only downside was the pool was out of service. But everything else was top tier
Business
8/10
Excellent
04 May 2026
Amanda
Quite a good property. Large room although it did have a small shower/toilet room with a sink opposite the bed? A little odd.

Breakfast was quite nice. One of the two lifts was not working during our stay.

Best feature being a short walk to the factory outlets across the road.
Partner
8/10
Excellent
03 May 2026
Joshua
The room itself was nice. However, we were not notified that the pool was unavailable, which was one of the selling points that we were looking forward to. In addition, The breakfast left something to be desired and was slow to be refilled, especially on Sunday.


They appeared to be having some sort of sewage type issue bubbling up next to the walk when we left. I informed the attendant and they said they'd send a message to their manager on Monday without even taking a look.

Overall it was fine but it left a lot to be desired
Friends_and_family Family
10/10
Exceptional
01 May 2026
Charlotte
Breakfast we great
Partner
8/10
Excellent
29 Apr 2026
Jennifer
The beds and sofa have a lot of bedbugs, and everyone has bites. The front desk didn't inform us that the pool is under maintenance. Kids, so devastating.
Friends_and_family Family
6/10
Pleasant
28 Apr 2026
Jim
They seem to be understaffed. My room was cleaned 3 times and yet, there was still small pieces of paper on the floor next to my bed. I wondered how thoroughly they vacuumed. The concierge on my fist day seemed to be too distracted to assist a pal of mine and another day, a different concierge seemed a bit apathetic. Everybody has a bad day. I don't think it was common behavior there.
Business
10/10
Exceptional
27 Apr 2026
Evan
I really enjoyed the shuttle driver Willie.
Business
8/10
Excellent
26 Apr 2026
yvette
Hotel was very nice, and clean. Loved how close it was to attractions. Breakfast was great, wish they had waffles but it was still good.
Partner
8/10
Excellent
23 Apr 2026
jawadulhassan
Its a good hotel. But not as good as I thought.
Family_with_children
10/10
Exceptional
20 Apr 2026
RACHEL
Everything was great room was big
Friends_and_family Family
8/10
Excellent
15 Apr 2026
Ali
Limited choices and not quality.. once ran out of fruit mix, never refilled.
Overall good for continental breakfast.
Business Self
10/10
Exceptional
12 Apr 2026
Aisha
The staff was so amazing, extremely accommodating to all of our requests, I suffer from a auto immune disease and the staff was willing to allow a early check in and a late
6/10
Pleasant
12 Apr 2026
XUEMIN
Hotel lobby smells really bad from the air refresh.
Family_with_children
10/10
Exceptional
11 Apr 2026
Tomeka
Great Experience!
10/10
Exceptional
08 Apr 2026
tawnya
Clean room! Great access to airport, shopping and food.
Friends_and_family Family
8/10
Excellent
07 Apr 2026
Grace
Overall a good stay, staff were very helpful, room was overall very clean. The only thing that felt unclean was the ceiling it was covered with dust clumps from the air-conditioner blowing on it. Some of the furniture showed it getting worn out, but they kept everything clean. Breakfast has a great selection early in the morning, but on the later end of breakfast it didn't seem they refreshed their breakfast supply.
Self
10/10
Exceptional
04 Apr 2026
Nancy
The breakfast foods were a nice variety. We were happy to see fresh hot food in addition to the standard cereal and toast many motels have.
Partner
8/10
Excellent
03 Apr 2026
tanya
It was a little older, but a nice comfortable stay
Partner
10/10
Exceptional
30 Mar 2026
Abraham
The shuttle service was amazing’ . The drivers were very accommodating. Madison and Perry from the Front Desk were very helpful. Thanks to all the staff.
10/10
Exceptional
29 Mar 2026
Faranak
Excellent location ver clean and extremely comfortable stay. .
Self
6/10
Pleasant
29 Mar 2026
stalisa
Breakfast was ok, but they do serve a hot meal. I didn’t care for the atmosphere. I didn’t see a lot of families there. It seemed to have been more ppl on business staying there. Also while trying to swim at night, the lights wouldn’t come on, but staff did try to assist, but my kids couldn’t swim like they wanted to. Also, I had bought a meal from Salt Grass in my room for my children and I, when we came back in the room later, the food had been thrown away as housekeeping threw away an expensive meal!! I would NOT recommend this hotel for families or otherwise. It was a no for me!
Family_with_children
10/10
Exceptional
28 Mar 2026
Florinel
We’ve been very happy with the flies. Cross the Bay to the convention Clean comfortable great stuff.
Business Friends
10/10
Exceptional
25 Mar 2026
Daniel
Quick stay for conference. Nice room. Clean. Friendly staff
Self
6/10
Pleasant
25 Mar 2026
Margaret
To was a meeting
10/10
Exceptional
23 Mar 2026
Duane
Front desk was a hit and miss with customer service but otherwise very good stay at the hotel.
Self
10/10
Exceptional
22 Mar 2026
Christine
Clean. Nice breakfast included. No dinner facilities but a short walk to get it. Shuttle bus was very convenient
Self
8/10
Excellent
21 Mar 2026
Tony
The Hotel was just fine for us. The breakfast was slow on replenishing things like eggs. Our room had a hide a bed which was very uncomfortable and the water at first was black running out of the pipes, after running for a bit it cleared up. Other than that it was fine.
Family_with_children
6/10
Pleasant
20 Mar 2026
Justin
The hotel was ok, it served its purpose, it was in a nice area and felt safe. The hotel it self was very outdated and really needs to be updated, the furniture is really old and scratched up, the beds very uncomfortable, the flooring pretty worn and the elevator was a little noisy. This hotel seems to be very well for people who are working and passing thru, but it’s not very family oriented. A big thing for me when paying for a hotel that includes breakfast and the hotel serves the same items for three days straight is extremely upsetting.
Friends_and_family Family
10/10
Exceptional
18 Mar 2026
Robert
Did not use gym/pool.
Partner
10/10
Exceptional
17 Mar 2026
Amber
The room was clean, fresh, had everything we needed, and was quiet. Staff told us the hotel was sold out but we never heard any noise. We had no issues with our room, check in or check out. Staff even offered my kids a free snack since our room wasn't ready yet. We've stayed here a few times over the years and always have a positive experience.
Friends_and_family Family
6/10
Pleasant
16 Mar 2026
Schawn
Breakfast was a complete letdown each day. Not enough food for guests and no coffee creamer.
Friends_and_family Friends
10/10
Exceptional
15 Mar 2026
Ashley
Clean room, great location.
6/10
Pleasant
14 Mar 2026
Charles
Have stayed here regularly in the past but the quality has diminished. At its current state, way overpriced.
4/10
Poor
14 Mar 2026
Maria
The hotel smelled of humidity, feet, and deoderizer. The toilet got clogged the first night. The sheets had blood stains. Our room service arrived around 4PM the next day. By that time, we had already made it back to the hotel. We were ready to rest. But, unfortunately we had to wait. At check out, the cleaning service came at 10AM. Breakfast was subpar to say the least. There was no waffle maker. There was no microwave in the room. Overall, it was a disappointing experience. The only positive experience was customer service by Row. You couldn't pay me to stay here again.
Friends_and_family Family
10/10
Exceptional
07 Mar 2026
Rolando
Nice breakfast! Clean Room
Partner
10/10
Exceptional
05 Mar 2026
Randy
Good staff, nice breakfast, clean room. Good for a business trip.
10/10
Exceptional
02 Mar 2026
Nichole
Will recommend
Friends_and_family Family
6/10
Pleasant
02 Mar 2026
Jessica
Aged hotel.
10/10
Exceptional
01 Mar 2026
Erica
Love staying here. It’s so convenient to everything I do.
Partner
6/10
Pleasant
26 Feb 2026
Rhaina
The food manager and shuttle driver were the nicest people during our stay. Spoke to my children and I whenever they saw us in a welcoming way.
The front desk employees were not as kind.
The room was clean and the beds were comfortable.
The one elevator was probably my least favorite thing about the stay but overall it was an okay hotel.
Family_with_children
4/10
Poor
22 Feb 2026
Linda
Room was great. Elevator not working half the time. Breakfast cold or ran out... moldy bagels served. Jake (front counter) was wonderful and was accommodating. Most breakfast crew did not speak English, so when they were told about problems, they just nodded and said \"It's okay.\"
Family
8/10
Excellent
22 Feb 2026
Jessica
It checks all the boxes but it’s an aged hotel.
Business
6/10
Pleasant
20 Feb 2026
Diane
This is a pretty tired hotel snd does not meet the standards of other hotels in the chain
Self
10/10
Exceptional
17 Feb 2026
Amy
Room was spotless, great service! Everyone was very nice and helpful! Breakfast was awesome.
Self
4/10
Poor
15 Feb 2026
Kim
This hotel is old. Our bathroom door was falling apart. Very outdated. We were not greeted by the clerk. He just came to the computer started typing, eventually asked for our name.
Friends_and_family Family
2/10
Poor
14 Feb 2026
Silvia
1 night stay and very bad experience! Rooms outdated and worst part was only 1 elevator available of the 2 on site and it stopped working ! We had to bring 6 suitcases downstairs by the stairs! Backpain and now bruises on my legs because my suitcases were 50 lbs. Guests going up the stairs with breakfast, orange juice spilled all over the stairs. Lady on front desk didn't know what to say or do...just \"sorry\". Next disappointment was when they told us there was NO SHUTTLE available because there was no driver! We booked this hotel because of shuttle service to the Airport! They told me manager \"Alma\" was going to call us to reimburse our Uber ($40) and after 8 hours still no call. I would like a reimbursement for the night spent! Don't stay here!!
Friends_and_family Family
4/10
Poor
14 Feb 2026
James
Only one functional elevator, no smart TVs.
Leisure Partner
10/10
Exceptional
10 Feb 2026
Jennifer
Very clean, breakfast was good, and the staff was kind.
8/10
Excellent
09 Feb 2026
tim
Courtesy and attentive staff, good location.
Business_and_leisure Self
4/10
Poor
09 Feb 2026
Sergey
The beds in the room were fine. That's all. There wasn't anything else good. The room, divided into two zones, didn't have a single closet to put my things in. The toilet was clogged, and the receptionist suggested I clean it myself and gave me the necessary tools. Then the faucet in the sink broke. I fixed it myself. For two days out of nine, we didn't get any cleaning or towel changes. Is that enough?
6/10
Pleasant
05 Feb 2026
Sierra
A little dirty room, breakfast selection small - nice service staff
10/10
Exceptional
04 Feb 2026
MICHELE
Room was spotless & staff was helpful & friendly
10/10
Exceptional
31 Jan 2026
Tiffany
The staff was the best part of staying!
10/10
Exceptional
28 Jan 2026
Becky
The room was amazing, the beds comfortable. Staff was friendly.
Business

Location & surroundings

Hyatt Place Dallas/Grapevine
2220 Grapevine Mills Circle West, Grapevine, United States

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Hyatt Place Dallas/Grapevine

59 hotel photos