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Residence Inn Dfw Airport North/Irving

Dallas - TX · United States

8600 Esters BlvdView location

8.6/10Excellent605 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort9.0/109.0
Condition8.6/108.6
Location8.8/108.8
Neighborhood8.4/108.4
Value9.6/109.6
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Dfw Airport North/Irving

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area. Mingle with other guests at the complimentary reception, held daily.

A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Irving? This hotel has 958 square feet (89 square meters) of space consisting of conference space and meeting rooms.

A roundtrip airport shuttle is complimentary (available on request). Make yourself at home in one of the 100 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Read more about this hotelShow less

With a stay at Residence Inn by Marriott DFW Airport North-Irving in Irving (DFW Freeport), you'll be within a 10-minute drive of Grapevine Mills Mall and Great Wolf Lodge Waterpark. This hotel is 12.4 mi (20 km) from Galleria Dallas and 5.6 mi (9 km) from Gaylord Texan Convention Center.

Make yourself at home in one of the 100 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Irving? This hotel has 958 square feet (89 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a deadbolt lock
  • Minimal age
    21
  • Optional fees
    • Uncovered self parking fee: USD 12 per night (in/out privileges)
    • Extended parking fee: USD 12.00 per night
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Oak Grove Park 5.3 km / 3.3 mi
MacArthur Park 5.3 km / 3.3 mi
Founder's Plaza Observation Area 6.7 km / 4.2 mi
National Scouting Museum 6.8 km / 4.3 mi
Grapevine Mills Mall 6.9 km / 4.3 mi
Meow Wolf Grapevine 7.3 km / 4.5 mi
Medical City Las Colinas 7.5 km / 4.6 mi
Grapevine Lake 7.5 km / 4.7 mi
SEA LIFE Grapevine Aquarium 7.5 km / 4.7 mi
Cowboys Golf Course 7.6 km / 4.7 mi
LEGOLAND® Discovery Center 7.7 km / 4.8 mi
Great Wolf Lodge Waterpark 7.8 km / 4.9 mi
Grapevine Convention Center 8 km / 5 mi
Grapevine Historic Main Street District 8.2 km / 5.1 mi
Grapevine Vintage Railroad 8.6 km / 5.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Valet parking
  • Laundry service
  • Babysitting service
Show 23 more facilities & services
  • Fireplace
  • Hotel safe
  • Lift access
  • Garden
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Breakfast
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Basketball
  • Volleyball
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size Bed • 1 Bedroom • 37 m²STU.H6-QN
    STUDIO Accessible-Queen Size BedPhoto unavailable4 photos

    Residence Inn Dfw Airport North/Irving

    STUDIO Accessible-Queen Size Bed

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size Bed • 1 Bedroom • 45 m²SUI.H6-QN
    SUITE Accessible-Queen Size BedPhoto unavailable4 photos

    Residence Inn Dfw Airport North/Irving

    SUITE Accessible-Queen Size Bed

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1

    Photos are not available for this room type.

    Residence Inn Dfw Airport North/Irving

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Residence Inn Dfw Airport North/Irving

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 37 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable4 photos

    Residence Inn Dfw Airport North/Irving

    STUDIO QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wi-fi
    • Desk
    • Toiletries
    • Extra beds on demand
    • Dishwasher
    • Cable TV
    • Housekeeping
    • Ironing set
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 56 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable5 photos

    Residence Inn Dfw Airport North/Irving

    SUITE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Housekeeping
    • Fireplace
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Residence Inn Dfw Airport North/Irving

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM Accessible • 1 Bedroom • 45 m²SUI.B1-H6
    SUITE ONE BEDROOM AccessiblePhoto unavailable4 photos

    Residence Inn Dfw Airport North/Irving

    SUITE ONE BEDROOM Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Residence Inn Dfw Airport North/Irving

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn Dfw Airport North/Irving

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Residence Inn Dfw Airport North/Irving

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Residence Inn Dfw Airport North/Irving

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 45 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable4 photos

    Residence Inn Dfw Airport North/Irving

    SUITE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Tea and coffee making facilities
    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Dfw Airport North/Irving

8.6
Excellent
605 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
8.8 /10
Neighborhood
8.4 /10
Value
9.6 /10
Amenities
8.4 /10
100 reviews shown
4/10
Poor
05 Jul 2026
Cody
This hotel was outdated, and the price was astronomical for the quality expected from a Residence inn. I recommend choosing another hotel in the area at that price point.
Friends_and_family Family
6/10
Pleasant
07 Jun 2026
Terry
15 people signed up for the shuttle. Only held 12. We had to take an Uber. There was not enough space

Then the building is not marked with exit to the lobby or elevators

Book the hotel and it said free shuttle - when I called for shuttle front desk said we’re too busy tonight. There is no shuttle service — had to pay$ 25 for an Uber.

So because of your shuttle, I spent $50 to and from the airport 2 1/2 miles away
Partner
10/10
Exceptional
26 May 2026
Angela
The breakfast was very good
Friends
10/10
Exceptional
24 May 2026
Rajiv
Everything was perfect
Partner
6/10
Pleasant
05 May 2026
Brandy
The room was clean and ready when we checked in. We did have a 2 bedroom/2 bath, but one of the bathroom toilets was clogged when we arrived. We did call maintenance (it was late when we checked in, so we did not expect for it to get handles that night, but the front desk personnel informed us that someone would be there around 8am. When we came back the following evening, the toilet still was not functioning properly.
Family_with_children
8/10
Excellent
05 May 2026
Calvin
Breakfast fine
10/10
Exceptional
30 Mar 2026
Pamela
Review: A Hidden Gem Near DFW!
Rating: 5/5 Stars

I recently stayed at the Residence Inn in Irving for a one-night stay (Sunday the 29th), and it was truly excellent. If you are looking for a place to stay in the Dallas area, this is it!

Here are a few highlights from my visit:

The Best Sleep Ever: I have to mention the bed—it was hands down the best mattress I can ever remember sleeping on. I woke up feeling completely refreshed.

Brilliant Layout: The room design was so impressive that I’m actually using the layout as inspiration for a tiny house project I’m planning. It was functional, spacious, and felt like a home away from home.

Top-Notch Service: The staff was incredibly polite and patient. As a guest, I felt genuinely cared for and, most importantly, very safe throughout my stay.

Convenience: While I didn't need the airport shuttle because I had a rental car, the location is perfect for those flying in or out of DFW. I had to check out before breakfast, but the seamless process made my early departure stress-free.

I will definitely be back and will be telling everyone I know that this is the place to stay when visiting North Texas!
Self
10/10
Exceptional
08 Mar 2026
Sheila
Property is very nice.
Partner
6/10
Pleasant
01 Mar 2026
Bradley
They seemed to be under staffed as the front desk was unoccupied for periods of time.
Self
10/10
Exceptional
26 Feb 2026
Brealon
Clean safe area good hospitality
Self
6/10
Pleasant
18 Feb 2026
Bruce
clean and comfortable
Partner
10/10
Exceptional
15 Feb 2026
Aaron
front desk was very helpful
Business_and_leisure Family_with_children
4/10
Poor
05 Dec 2025
William
HVAC didn’t work
10/10
Exceptional
02 Dec 2025
Virginia
Cozy but outdated
Leisure
10/10
Exceptional
16 Nov 2025
Gevorg
Great staff, great stay
10/10
Exceptional
15 Nov 2025
Charmaine
Good overall service.
4/10
Poor
19 Oct 2025
Willie
Very outdated hotel. Upon check in was notified water would be off for hours, due to a leak. Also when water did return a hot shower turned into a freezing cold shower. Hotel had an awful stench in the air. Elevator was malfunctioning! Needs renovation, badly!!!
Leisure Family_with_children
6/10
Pleasant
11 Oct 2025
Laurie
Room was clean there was a weird raw shrimp smell in the hall the entire week The hotel is older but clean
10/10
Exceptional
11 Oct 2025
Randy
Great room and great service.
Business
10/10
Exceptional
29 Aug 2025
Julio
It was short but nice. The bed was comfortable and made our nights rest that much better.
Partner
10/10
Exceptional
19 Aug 2025
Dr. Derrick
I'd stay again!
10/10
Exceptional
30 Jun 2025
Vinicius
Staff was great all the time, nice breaskfast and they have free shuttle to the airport.
Leisure Family
10/10
Exceptional
23 Jun 2025
Olga
I liked the breakfast options. Rosa helped us a lot. She was very friendly and helpful.
Business_and_leisure Family_with_children
10/10
Exceptional
11 Jun 2025
Olga
Staff was very helpful.
Business_and_leisure Family
4/10
Poor
20 May 2025
John
Very worn.
10/10
Exceptional
11 Apr 2025
Teresa
Love the two bedroom / 2 bathroom suite!
Leisure Friends
4/10
Poor
06 Apr 2025
Scott
Front desk gal super sweet and helpful. Frankly we were there less than five hours but disappointed. The property (units) seemed run down, dingy, and smelled of smoke and pot.
Leisure Family
8/10
Excellent
31 Jan 2025
Danielle Beatriz
I appreciated how accommodating the staff was, and especially liked the complimentary shuttle service to DFW airport.
Leisure Self
6/10
Pleasant
20 Jan 2025
Penny
Place was clean and close to the airport. It was back behind all the other hotels and not very close to restaurants. The elevator was broken so had to drag luggage up the stairs. It was still a nice hotel for the price and being close to the airport.
Business Family
10/10
Exceptional
19 Jan 2025
Claro
The hot breakfast in the morning is great. The rooms are a little dated, but clean. This is my 3rd time staying at a Residence Inn.
Leisure Family
2/10
Poor
20 Sep 2024
Phillip
Security was horrible, door from outside was broken so anybody can enter. The place had a smell about it… the tv didn’t work. Finely by bill was sent via email and no information is on the bill. I’ve been trying to call to get my bill so I can submit an expense report. They pick up and hang up the phone because I’ve been letting it ring for so long. My last stay at a RI. Back to Hampton Inn I’ve never had any of this at the countless properties I’ve stayed at.
Business Self
4/10
Poor
16 Sep 2024
Marta

Poor hotel condition

First time in Dallas and picked a Marriott property. Unfortunately the condition of the hotel and room was poor. The entry door you needed your card key but the door was open and wouldn’t lock. We felt very uneasy. The bathroom door didn’t close completely. I asked front desk if there was an easy way to get to our room was told no and had to walk around the building only to see easier access in other areas. Overall just a bad experience and won’t stay again
Friends_and_family Family
6/10
Pleasant
09 Sep 2024
Christina
Needs remodeling; carpet odor covered by a very pungent musky carpet freshener - gave me a headache. The location is very convenient to businesses near DFW and places to eat within a few minutes drive.
Business Self
10/10
Exceptional
08 Sep 2024
Mark
Property was clean,quiet and safe. We will stay again
Leisure Family
10/10
Exceptional
29 Aug 2024
Muzicka
Great Stay!
Leisure Family
8/10
Excellent
10 Aug 2024
Kurt

Perfect DFW overnight

Can’t beat this property for amenities and access to airport.
Friends_and_family Family
10/10
Exceptional
03 Aug 2024
Darren
It was awesome, and well worth the price!
Friends_and_family Family
10/10
Exceptional
27 Jul 2024
Gena
It wasn’t anything spectacular about my visit everything was nice
Leisure Family
8/10
Excellent
08 Jul 2024
Eugene

Excellent breakfast

My wife and I stayed just one night before flying out of DFW. The hotel was comfortable. The breakfast buffet was excellent. The environment was a little noisy.
Friends_and_family Family
10/10
Exceptional
07 Jul 2024
Leslie

Family vacation

We had a wonderful stay at this hotel. The rooms were clean, the a/c was great especially with the hot weather and the staff was super friendly. The hotel's location was centralized to everything we were wanting to do, Grapevine Mills Mall, Medieval Times and the Texas Ranger Stadium.We will definitely be staying here again!!
Friends_and_family Family
8/10
Excellent
28 Jun 2024
Michelle

Unhappy with service (lack of)

This hotel was nice and clean!
The breakfast was wonderful.
The front desk person in the evening was rude and communication was awful.
The shuttle that was supposed to pick us up never arrived!
At one point in the back and forth conversations I was told by the shuttle driver that he couldn't find us and his shift was now over!
After we waited almost an hour we finally took a taxi to the hotel.
The taxi driver came in to verify that we, my brother and my 86 yr old mother had been waiting at the pickup spot for a long time.
The taxi driver was then given an irritated, dismissive thank-you by the individual behind the desk.
There's a lot more but I don't want to relive the nightmare.
Friends_and_family Family
8/10
Excellent
28 Jun 2024
Michelle

Unhappy with service (lack of)

This hotel was nice and clean!
The breakfast was wonderful.
The front desk person in the evening (Alise) was rude and communication was awful.
The shuttle that was supposed to pick us up never arrived!
At one point in the back and forth conversations I was told by the driver (Josh) that he couldn't help us and his shift was now over!
After we waited almost an hour we finally took a taxi to the hotel.
The taxi driver came in to verify that myself my brother and my 86 yr old mother had been waiting at the pickup spot for a long time.
The taxi driver was then given an irritated and dismissive thank-you by Alise.
There's a lot more to the story but I don't want to relive the abuse!
Friends_and_family Family
8/10
Excellent
25 Jun 2024
Judith
Room was nicely laid out. Clean and quiet.
Self
2/10
Poor
23 Jun 2024
Jamie L
We arrived at 3:15 to check in and were informed (by the shuttle driver) that no one was there to check us in until 4:45 pm. We left and returned. In our room, the TV was broken, so I called the front desk who said no one was there to fix it, so we had to move rooms. In the new room, the tv worked, but the bed was uneven… my feet were a foot higher than my head. And the toilet was uneven, one hip was four inches lower than the right. Not to mention the airplanes taking off and landing every few minutes even into the night. Will never stay here or another Residence Inn again. Terrible.
Leisure Family
10/10
Exceptional
26 May 2024
Katherine
Impressed with the room layout in our queen bed room; level of comfort, compact organization, and attention to details. Desk chair and long narrow desk near the window; great bed lighting on both sides–one main and pinpoint for reading. Two sinks in separate area from toilet/bath/shower. Hightop table for two –easy spot for coffee/food. Comfortable seating area. TV to turn for seating or bedside.
In addition, the included buffet breakfast was copious with good choices for everyone: sweet, savory, meat, eggs, yogurt–and good coffee.
Good choice for our 2-night stay!
Leisure Family
10/10
Exceptional
25 May 2024
Patricia

Mama Mac

This hotel was clean and staff were great!
6/10
Pleasant
21 May 2024
Larry
Television had no signal. Advised the front desk on the first day but never fixed. There was no iron in the room.
Friends_and_family Friends
10/10
Exceptional
01 Apr 2024
satoria
Great place to stay with kitchen while traveling for business. Ten mins from the airport. The lady at the front desk also let me check in early. She was great. Will stay again when ever i travel back to dallas.
Business Self
10/10
Exceptional
18 Mar 2024
Harshad
I booked this for my parents when dropping them off at DFW. Spacious rooms, well-lit, comfortable beds, nice breakfast -- no complaints. Marriott is reliable for quality.
Leisure Family
4/10
Poor
10 Mar 2024
Maureen
Very low quality, dreadful decor, not typical of Residence Inn, felt like a dungeon
Leisure Family
10/10
Exceptional
27 Dec 2023
Tara
Mario at the front desk was super helpful
4/10
Poor
10 Dec 2023
Kachun
This place is old looking. Need a major refresh. Bathtub drain is clogged.
Business Self
4/10
Poor
09 Dec 2023
Verified traveler
My room lock was broken and the heater wouldn’t work. It was under 49 degrees outside. I told the front desk and they said the manager would call, nobody called me.
Self
2/10
Poor
22 Oct 2023
Juan
Bedroom sheets was discussing filthy, coach bed did not have sheets, additional money was charge for taxes , receptionist had a bad attitude and not knowing her job, will not recommend this place at all
Leisure Family
4/10
Poor
22 Oct 2023
Dulbrando
Overall it was bad. Bugs in the room, outlets not working
Business
8/10
Excellent
22 Sep 2023
Katherine
Cleaner smell was so intense in the hallways. Very convenient for getting to the airport early in the morning.
Business
10/10
Exceptional
09 Sep 2023
Sylvia
Easy to locate and near restaurants. Staff was gracious and very accommodating.
Would definitely stay here again.
Leisure Family
10/10
Exceptional
03 Sep 2023
Timothy
Great accommodations
Business Self
4/10
Poor
01 Jul 2023
Dawn

Assessment

The elevators were not working. There was no ice, the internet was not consistent and the decor was 1990s the free amenities reminded me of a Motel 6
Friends_and_family Family
2/10
Poor
18 May 2023
Verified traveler

Confirmed room - turned away

Refused a room that was prepaid and confirmed. Hotels.com failed to find me a replacement room. Had to pay for an alternate location and Uber out of pocket. No refunds yet, can’t wait for that fight.
Business
6/10
Pleasant
02 Apr 2023
Peter
I was one the first floor and it was really loud and could hear everything on the outside and didn't rest very well.
Leisure Family
10/10
Exceptional
01 Apr 2023
gopinath
Excellent service !
Leisure Family
2/10
Poor
09 Jan 2023
Ward

Not At Chain Standards

Rundown, not update and not kept up. Terrible Residence Inn. Louder than normal noise levels at the airport, widows rattle from planes flying over. Had to wait for staff a long time to show up for check in. Questionable people hang around the property
Business
4/10
Poor
08 Jan 2023
Ward

Choose Another

Outdated, worn out, very unprofessional staff. Worst Residence Inn I ever stayed in.

Waited 20 minutes for someone to even show up at the front desk for check in.

I left trash outside my door for pick up at 6:00 am one morning and it was picked up the 3rd day after I had 2 bags sitting in the hallway.

Marginal people are hanging out around this hotel with the staff at times.

Have no idea how this place got the ratings.
Business
10/10
Exceptional
25 Dec 2022
bernie

Excellent!!!!

They had the most comfortable pillows so we slept very well! The lady at the front desk was very friendly and took care of us just like family, definitely recommend this hotel!!!
Friends_and_family Family
8/10
Excellent
22 Dec 2022
Myrna
N/a
Business Self
10/10
Exceptional
10 Dec 2022
Ashley
The amazing, friendly front staff is what really impressed us here. She was so friendly and helpful. It made it feel more homey and comfortable. I loved the breakfast. I was so impressed with how well the suite worked for our family.
Leisure Family_with_children
10/10
Exceptional
05 Oct 2022
Mandy
The shuttle option was very nice to have. Clean place. Nice staff.
Business_and_leisure Self
10/10
Exceptional
11 Sep 2022
STEVEN

Good!

Roomy rooms with extra room with a TV...Great benefits!!! They always put on us on the sunny side of the morning. We always have to make sure the sun doesn't wake us up before time! Need more Bedroom Lights and one light in room #117 doesn't work. Didn't have up to date phone & laptop plugs. Everything else was great!
Partner
2/10
Poor
27 Aug 2022
Alex
Hotel shuttle had a wire sticking out of the seat and I tore my pants.

Bedding has not been changed and had a body odor of previous guest. Carpet had disgusting stains.
Business Self
10/10
Exceptional
20 Jul 2022
Rajhae
Everything
Business Family_with_children
10/10
Exceptional
18 Jul 2022
Kelly
I would stay here again. Great place for family to stay
Leisure Family_with_children
10/10
Exceptional
17 Apr 2022
Emeka

Excellent

I simply love the ambience in the environment. It is simply cute.
Partner
8/10
Excellent
29 Dec 2021
mayte
cleaned
Leisure Family
10/10
Exceptional
25 Nov 2021
John
Property was clean and convenient to the airport. Have everything we needed for the stay. Would stay again when needed. Only minor issue is that since it is close to airport and can be noisy due to the planes.
Leisure Family
6/10
Pleasant
21 Nov 2021
Jessica
I actually liked my stay at this hotel, but housekeeping never wanted to come & clean my room. I stayed there 2 weeks due to work, & housekeeping only cleaned my room once eventhough I requested like 6 times. When they cleaned it that one time they didn't even really clean, vacuum, or stock up my room with necessities. I stayed going down to the front desk after work to get supplies, which was very annoying.
Business Self
10/10
Exceptional
16 Nov 2021
Ron
Ours was a very relaxing stay. Not minor detail is that planes fly low and directly over the hotel on their landing approach to DFW airport. We tuned them out, but others may not be able to. Otherwise, it was a great stay and we're going back next weekend.
Leisure Family
8/10
Excellent
08 Nov 2021
Verified traveler

Convenient to airport

Needed a place near the airport as I was on a business trip with a early morning flight. Only stayed for about 5 hours as I was a late night arrival. Seemed like a bit of an older hotel that could use some upgrades but room was clean and nice for what I needed it for. Woman at the desk was friendly but my 3:30am phone call to make sure I was awake for my flight came at 2:30am since the day light savings time change wasn't taken into effect.
Business
10/10
Exceptional
31 Oct 2021
Verified traveler

Nice place AWESOME staff

They hotel was nice, staff was very accommodating when my family and I missed our flight. The front desk person worked her magic as well as the cleaning crew to get us back into a room even though we were back waaaaay before check in.
10/10
Exceptional
17 Oct 2021
Jeff
Had a basketball court and gas grill for guests to use. Airport shuttle to DFW.

Good continental breakfast with waffles, bacon or sausage patties depending on day.

Relatively convenient location. I was here for vacation, and it is a straight shot Southeast on 114 to downtown where I went to the Perot Museum, Dallas World Aquarium, 6th Floor Museum and the Texas State Fair. There aren't any restaurants within walking distance, but I had a car. Sam's Club, Walmart are about 10 minutes away.

Pet fee is $100 :(.
Leisure Family
8/10
Excellent
10 Oct 2021
Darry
Close to airport (5 miles) , large nice room, but a little dated . Very clean and everything we needed
Partner
10/10
Exceptional
01 Oct 2021
Alexis

Will definitely stay again.

Great location. Clean. Comfy. Awesome breakfast. Felt safe, secure, and satisfied with my choice.
Friends_and_family Friends
10/10
Exceptional
27 Sep 2021
Angelica
Everything was great
Business
6/10
Pleasant
26 Sep 2021
Anita

Convenient

The customer service was great. Housekeeping was not good.
Friends_and_family Family
10/10
Exceptional
22 Sep 2021
Rachelle
Check in and housekeeping was great.
Business_and_leisure Family_with_children
8/10
Excellent
12 Sep 2021
Steven

Okay Stay

Our Room had some kind of dried dirt still on Carpet. There was Amazing Cleaning Woman on the other side of the Hotel, who cleaned up the mess left by previous Cleaner. Plus, Beds and Parking Lanes could have been bigger
Partner
10/10
Exceptional
09 Sep 2021
Virgil
pleasantly surprised with this property; the place looked like it had been recently remodeled/upgraded. Great price for this type of stay.
Leisure Family
10/10
Exceptional
06 Sep 2021
Roberto
All was perfect
Family_with_children
2/10
Poor
18 Aug 2021
Douglas W
Unfortunately we did not have a good experience. The staff was not nice. I had no hot water in the shower. Sheets were very wrinkled and I was concerned they were not changed from the previous guest. We were told the wrong time for the breakfast by the night person. We missed breakfast
and the day person was almost ruid while telling us we missed breakfast. I have stayed with Marriotts before and this was the worst and will no longer support Marriot.
Friends_and_family Friends
10/10
Exceptional
16 Aug 2021
Verified traveler
The front desk clerk Will, was absolute great!! we were lost and hungry late nite , he check us in and gave us menus and he called to see if a restaurant was open after 10 pm, and we ate doggishly ,thanks Will . all the staff were polite and especially the ground keepers ,the facility very well maintain, I will be back 2021 can't wait...
Leisure Self
10/10
Exceptional
02 Aug 2021
Verified traveler
I liked the suites that they offered they even let us check in a little early and the check out was easy!
Leisure Family_with_children
10/10
Exceptional
02 Aug 2021
Verified traveler
Everything thang was so clean
Leisure Family
6/10
Pleasant
26 Jul 2021
Doug

Being your earplugs

Nice hotel in a business park area giving limited dinning and shop close buy. The hotel is right in the flight path for DFW, so between 7am and midnight be ready for flights overhead.
Friends_and_family Friends
8/10
Excellent
21 Jul 2021
Verified traveler
Outdoor pool was great. Breakfast was decent. Room was good. Front desk guy wasn’t particularly friendly. No room service. Not enough towels - we had to share for two days because there wasn’t enough staff to wash them.
Leisure Family
4/10
Poor
23 Jun 2021
Verified traveler

There are much better options that cost way less

Choosing this location for rest and relaxation is not a great idea. There are much better options that are cheaper. While in a decent area, airplanes fly over this hotel every 5 minutes nonstop. If you trying to rest,....forget it! It also scrambles the cable tv severely with each flight (every 5 minutes). To my disappointment, the cabinetry is worn and does not blend with the room on the whole. It definitely does not look like the pictures online.
Self
10/10
Exceptional
31 May 2021
Verified traveler
Will be back
Leisure Family
8/10
Excellent
22 May 2021
Verified traveler
PROS: Location. Clean. Nice size room. They had soft music playing on the tv when I entered my room. Free shuttle to the airport (you have to reserve a time). The 2 women I encountered at the front desk on separate mornings were amazing! The woman doing housekeeping on my floor was very nice too.

CONS: The guy at the front desk seemed irritated with me checking in. I came back a couple hours later (9pm ish) and he was asleep at the desk. I had to wake him up to ask about the shuttle. I also didn’t like having to walk outside to get to the other side of the building where my room was. It rained my whole trip so having to go outside sucked.
Leisure Self
6/10
Pleasant
10 May 2021
Verified traveler
The staff was accomodating.
Leisure Family
8/10
Excellent
03 May 2021
Verified traveler
our stay was fine except the bag breakfast was not good. was expecting a hot breakfast.
Leisure Family
10/10
Exceptional
19 Apr 2021
Verified traveler
Staff was very nice and quick it was a smooth easy process and the room was absolutely great!
Friends_and_family Family_with_children

Location & surroundings

Residence Inn Dfw Airport North/Irving
8600 Esters Blvd, Irving, United States

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Residence Inn Dfw Airport North/Irving

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