Name: Comfort Suites DFW Airport
Address: 4700 W. John Carpenter Fwy., Irving, 75063, US

2/10

Poor

30 Jul 2026

Michael

Waited 90 minutes for the advertised shuttle from airport to property. Had to take a $28 taxi. Manager told me I was waiting in wrong place ....I was in the exact place and saw other properties' vans pass by several times. I was given a 10 dollar discount for room. Not good enough. Don't call yourself an airport property if you aren't going to provide reliable airport pickup service

10/10

Exceptional

29 Jul 2026

Adam

Friendly Staff and easy and very quick check in.

6/10

Pleasant

28 Jul 2026

Michael

Hotel seemed dated and in need of update. Beds were very comfortable, but carpet was dingy. Surface cleaning was great, but this seemed old and faded, stained or worn. Room was very spacious with a living room space which was nice with traveling for kids. For what we used it for…a night to stay before an early flight the next day, it was fine, but not somewhere I’d want to stay longer.

10/10

Exceptional

28 Jul 2026

kristi

Good

10/10

Exceptional

28 Jul 2026

tracy

The rooms were clean and comfortable, the pool was clean and wonderful on a hot day, but the whirlpool wasn’t heated. The breakfast was the pretty standard scrambled eggs, sausage patties, make-your-own waffles, breads, muffins, yogurts, cereals & juices. Friendly and close to the airport. Only downside is that there are no restaurants within walking distance, so we had to Uber for other meals.

8/10

Excellent

27 Jul 2026

Rosina

Muy acogedor el cuarto se descansa muy bien las camas están cómodas, son amplios los baños, la limpieza está muy bien y el desayuno está bien para empezar el día.

8/10

Excellent

27 Jul 2026

Brooke

Staff was very friendly, room was clean - but looks dingy & outdated. It took a while for our a/c to cool the room, but it was a larger suit with 2 bedrooms. Pool area was very small, breakfast was average continental breakfast-waffles, eggs, and sausage.

10/10

Exceptional

26 Jul 2026

Christina

Clean and always friendly

8/10

Excellent

25 Jul 2026

Chrystal

We enjoyed our stay. It as clean, near the airport, and a decent price .

10/10

Exceptional

25 Jul 2026

Anna

Booked this hotel room after a flight delay caused us to miss our connecting flight. I didn't want to stand in line to argue with the airline about a voucher, so we booked this hotel. Good price for 2 rooms at the last minute. Several other passengers of the airline ended up with vouchers to this hotel. Airport shuttle was nice to have, but tough to wait for. You have to go to lower level of DFW and wait for a white van that goes to the set of hotels you are going to. Our van dropped off at 3 different hotels before ours. We ended up getting an Uber back to the airport the next day. Honestly, the shuttle was the worst part of our trip. Check in went smoothly. Very close to airport. They switched our room when the AC didn't work well in the first room promptly and without complaint. The rooms are very spacious and clean. The pool and hot tub looked nice, but we didn't get to use them because we got the hotel after they closed and we had to leave the next morning to go back to the airport. They are outside if you wanted to get some sun and had time to use them. Gym looked nice. Our room had a full sofa in the front area with the bathroom in the middle and the bedroom in the back. If you were traveling with small children, it would be very easy to share a room and still have privacy. Only a 12 minute ride back to DFW which made it very convenient.

10/10

Exceptional

24 Jul 2026

Dana

Breakfast

4/10

Poor

24 Jul 2026

Herbert

Not so clean and very wet smell

10/10

Exceptional

24 Jul 2026

Roma

The hotel was very clean. Easy to check in and out of

8/10

Excellent

23 Jul 2026

Stefani

It needs to be updated but it wasn’t horrible for the price.

6/10

Pleasant

23 Jul 2026

bernadette

Comfort Inn & Suites at DFW is a typical Indian Family run hotel. Nothing is remodeled since they took over a hotel built in the 1980’s. The carpet smells. The furniture is old. The walls reek of times when lodgers smoked in rooms. No water pressure in sink or shower. A/C was centrally controlled at 78 degrees in rooms. Cooler in hallway. Breakfast was poverty level. Bed was comfortable. At one point someone was given a key to our room and tried to enter.

10/10

Exceptional

22 Jul 2026

Tommy

Enjoyed the stay

Friends

4/10

Poor

22 Jul 2026

Kim

Although the front desk staff were very helpful, the accommodations, in my opinion were awful. We had two rooms on the third floor which had cathedral ceilings which were questionable how recently the higher ledges had been cleaned. The sheets were paper thin enough to see through them to the mattress topper. There were no comforters just a blanket covering the sheets. The AC vent was opposite the bed and blew directly on us and we questioned whether the vents had been cleaned and/or filters replaced so breathing the direct air was worrisome. The carpets were old so I wore socks. When I took them off, they were plenty dirty. My mom and I went to get breakfast and while there I had to go to the ladies room. When I returned, I was locked out of the breakfast area with my elderly mom still inside. They PROMPTLY close the doors at 9:30am SHARP. The woman in the breakfast area was quick to replace food but never wiped down a chair nor table. She didn't seem to want to be there at all. The elevator - well, there is just ONE for three floors. And it is SLOW and small. We were going to stay there on the way back out-of-town but cancelled the reservation. I will not return.

6/10

Pleasant

19 Jul 2026

Chelsey

The room was okay. They told us at first they didn't Have extra pillows for the fold out bed but he found one. The bathroom door in our room didn't lock. The bedding had stains. Hot tub was murky and dirty. Pool was not very well maintained. Breakfast was okay but not many options.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Michael

Or

10/10

Exceptional

18 Jul 2026

Dawn

Peace and quiet

Partner

10/10

Exceptional

16 Jul 2026

melinda

It was ok

Friends

10/10

Exceptional

15 Jul 2026

Genesis

Buena opción

Family_with_children

10/10

Exceptional

15 Jul 2026

Connie

Great staff. Great room
Big for the price

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Cesar

Good breakfast, big rooms low price

Family

8/10

Excellent

11 Jul 2026

Carrie

Vwry comfortable bed with best pillows.

4/10

Poor

10 Jul 2026

Teresa

I don't like giving negative reviews, but.. Had to move rooms to get the room I reserved and paid for, no problem. In the second room, one of the TV's was damaged, and a car alarm went off literally all night underneath our window. Called the front desk multiple times, but nothing was done about it, even at our request to let the police handle it. The next morning, switched room yet again, to opposite side of the building to avoid the car alarm. Third room was fine, but found a water bug/roach in the hallway, which made my skin crawl. Our granddaughter refused to use the pull-out mattress in either room, as they didn't look like they had ever been cleaned. Also, no extra linens were provided in the rooms for the pull-outs. I'm sure we could have asked at the front desk, but fortunately had brought our own. Finally, the hot tub was pool temperature, and the water in the hot tub was gray. The pool had debris including not just nature, but human hair, fake nails, etc, evidencing that it is not cleaned regularly, and we never saw it cleaned during our 3-night stay. Wish I could say better things about this hotel, but we will never stay here again.

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Joseph

Clean 👍👍 AC worked great breakfast was average. Hot tub was luke warm should be hot tiles missing off the outside of it. There were pieces of the plaster from the missing tile on the bottom of the pool several people had small cuts on their feet from it. Our room was really nice for the price the sofa bed was in it's own room with a 2nd TV. Me my wife 2 teenagers and my 5 year old granddaughter had plenty of room.

Family_with_children

10/10

Exceptional

07 Jul 2026

Debra

The front desk manager was very helpful. The air-conditioning was broken in my first room and he quickly switched me to another room. The hotel is very close to the airport, which is why I chose it - great for a one night stay to accommodate a very early morning flight.

Self

6/10

Pleasant

06 Jul 2026

Lee

Carpet smelled and needs to be replaced

6/10

Pleasant

05 Jul 2026

Danielle

It was a bit much for the accommodations

10/10

Exceptional

03 Jul 2026

Dana

Clean room

Family_with_children

10/10

Exceptional

03 Jul 2026

Ashraf

Clean room

8/10

Excellent

01 Jul 2026

David

It’s an older hotel but it was clean and quiet. Good area, easy parking and lots of restaurants around. Close to DFW airport.

Partner

2/10

Poor

01 Jul 2026

Laura

Do not recommend. Staff is rude and we had no water for showering.

Partner

8/10

Excellent

28 Jun 2026

WEI

Good and clean room. Breakfast was average. No complaints. Would stay again. Had a Thai food truck near by that hit the spot!!

Family_with_children

6/10

Pleasant

28 Jun 2026

Jose Javier

La atención de la persona de recepción fue pésima

Family_with_children

6/10

Pleasant

25 Jun 2026

William

The airport shuttle is hard to find

10/10

Exceptional

23 Jun 2026

Myrna

Nice spacious room with comfortable bed.

Partner

10/10

Exceptional

21 Jun 2026

Cathy

Clean room, helpful and friendly staff.

Friends

6/10

Pleasant

18 Jun 2026

Adolfo

Shuttle took forever, but it was free so beggars can't be choosers. Location was nice, clean, and staff was friendly. They don't clean your room unless you ask the day before, and even when I asked for stuff the same day, I did not get it. Not sure if they forgot or just didn't bother to tell me they couldn't. Nice spot in the middle of main cities.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Zack

Helpful staff, clean room, a little dated but overall not bad for the rate

Friends_and_family Friends

8/10

Excellent

15 Jun 2026

estela

There was lot of rolly polly everywhere but more in bathroom and the side door didn't lock and need to alternate the breakfast

Family_with_children

6/10

Pleasant

12 Jun 2026

Suvella

THE BREAKFAST WS GOOD. THE ROOM WAS CLEAN. THE STAFF KEPT TO THEMSELVES THEY WERE NOT RUDE BUT NOT FRIENDLY EITHER. WE SIGNED UP FOR AN AIRPORT SHUTTLE AND WAITED IN THE LOBBY WITH 15 OTHER PEOPLE FOR WHAT SEEMED LIKE FOREVER - FOR IT TO NEVER SHOW UP. WE HAD TO DRIVE OUR PERSONAL VEHICLE WHERE OTHERS TOOK CABS. VERY DISAPPOINTED IN THAT AS THAT WAS THE MAIN REASON WE BOOKED AT THIS HOTEL.

Family_with_children

10/10

Exceptional

10 Jun 2026

Brianna

Clean rooms, bed was comfy, cable and AC was amazing, housekeeping on site very nice, the men on staff could be more friendly but overall good stay.

Self

10/10

Exceptional

10 Jun 2026

Simone

Great room, clean and spacious

10/10

Exceptional

10 Jun 2026

Janis

Very nice room and employees were helpful

Self

8/10

Excellent

09 Jun 2026

Lori

Shuttle service was great. For price it was spot on

6/10

Pleasant

09 Jun 2026

Christine

I

8/10

Excellent

07 Jun 2026

Jenny

Wonderful stay for overnight near airport. Staff were helpful and friendly. Not a great breakfast but filling and expected for the price point.

Self

6/10

Pleasant

07 Jun 2026

Fernando

.

10/10

Exceptional

06 Jun 2026

Kayla

I liked everything

Friends

4/10

Poor

05 Jun 2026

Kimberly

So the room was good but the bed was worn, and there was a bee hive on the patio, and my husband was stung. I rented the room specifically for the patio. Well that took that it looked like at some point they tried to fix it with spray foam, that’s not going to work, they will eat through that! Eating to make sure he’s not allergic!!

Partner

10/10

Exceptional

04 Jun 2026

Monica

The ceiling windows were very unique. Waking up to natural sunlight beaming down into the room was so pleasant waking up too. I love natural lighting.

Partner

8/10

Excellent

04 Jun 2026

Jamie

Everyone was great

Partner

8/10

Excellent

03 Jun 2026

Brian

Excellent

Friends

10/10

Exceptional

03 Jun 2026

Dylan

Good

Self

10/10

Exceptional

03 Jun 2026

Allison

Good

Self

10/10

Exceptional

03 Jun 2026

Micahel

Nice

Self

10/10

Exceptional

03 Jun 2026

Rachel

Nice

Self

8/10

Excellent

03 Jun 2026

Kevin

Good

Friends

10/10

Exceptional

03 Jun 2026

Lauren

Very good hospitality

Partner

10/10

Exceptional

03 Jun 2026

Hannah

Excellent customer service. We had a small issue with our room, and the front desk staff resolved it immediately. It’s nice to see a team that genuinely cares about guest satisfaction.

Self

10/10

Exceptional

03 Jun 2026

Megan

Good location near DFW Airport. The room was clean and the Wi-Fi worked well. The only downside was some noise from the nearby freeway, but it wasn’t enough to ruin the stay.

Self

10/10

Exceptional

03 Jun 2026

Jeevana

I was impressed by how large the suite was. Having a separate sitting area made the stay much more comfortable. Check-in was quick, and the airport shuttle made traveling stress-free.

Self

10/10

Exceptional

03 Jun 2026

Emily

The hotel offered great value for the price. The bed was comfortable, and the complimentary breakfast had enough options to start the day. The building is a little dated, but everything worked well and the room was clean.

Self

10/10

Exceptional

03 Jun 2026

Ethan

Stayed here for one night before an early flight. The room was spacious, clean, and surprisingly quiet despite being close to the airport. The shuttle service was on time, and the staff at the front desk were friendly and helpful. I’d definitely stay here again.

Self

2/10

Poor

01 Jun 2026

Laura

We didn’t have hot water and the staff didn’t care or give us even a partial refund.

Partner

10/10

Exceptional

01 Jun 2026

Wanda

Hotel was clean and very comfortable however guys at the front desk were not very pleasant. Didn’t explain what time breakfast was, didn’t direct me to my room. They just handed me my room key which when I looked had time of breakfast. Breakfast was ok just had scrambled eggs, waffles, 3 different cereal’s, toast and yogurt how ever no meat. Going to stay again to see if it was just a fluke

Self

10/10

Exceptional

31 May 2026

Brittney

If planning on using pull out bed make sure to ask for sheets prior to check in…. There wasn’t any for ours helad to ask staff at desk for some who was super polite about it!

Family_with_children

10/10

Exceptional

31 May 2026

William

Staff were all very nice and accommodating. Amenities were excellent

Family_with_children

10/10

Exceptional

31 May 2026

John

Had an awesome stay

10/10

Exceptional

30 May 2026

Karl

Fine

Family

6/10

Pleasant

30 May 2026

Austin

Allow yourself over an hour for the airport shuttle. We waited an hour at the airport to be picked up. We signed up the night before for the shuttle in the morning (mind you we were the only ones on the list) and the shuttle was 30 minutes late and the hotel employee allowed 6 other people to join shuttle. Why have a sign up if you're not going to follow it? It was an awful situation to put guests in.

Partner

10/10

Exceptional

30 May 2026

David

Clean, efficient staff, close to the airport, comfortable beds. My only complaint is that I had to call three times to get picked up by the hotel shuttle at the airport after returning my rental car. Overall, though, an excellent place to stay.

Family

2/10

Poor

27 May 2026

Jerry

I will never stay at this property again

Family

2/10

Poor

27 May 2026

Glori

Absolute waste of money. Elevator didn’t work, no parking, no hot water, HUGE water leak, and no a/c

Friends_and_family Family

8/10

Excellent

26 May 2026

Kerry

Our favorite part of the property was the proximity to DFW and that they let us park there for $8 per night while we were on our trip. Free shuttle too!

Family

4/10

Poor

26 May 2026

Dallen

It was very sketchy alot of people wandering around the parking lot up to no good

Family_with_children

4/10

Poor

25 May 2026

Jean

Hotel really needs to be updated. It was ok but everything was old.

Self

10/10

Exceptional

25 May 2026

Benjamin

Overall, great stay for the price. Conveniently located near DFW airport. Comfortable rooms are very clean and functional. Staff was friendly. My only critique is that I used their extended parking and could not get a shuttle back to their property from the airport. I called, I waited for an hour at designated location, but it was a no show. A taxi charged me $120! from the terminal to the hotel.

Self

4/10

Poor

25 May 2026

Bobby Lee

I was only there for a nights stay but i found my sheets to be dirty with hair found under the pillows and what i was hoping was black lint in the sheets. I also found a dead roach in my bath towel that seemed as though it was crushed into the fibers. I hope that this was only a single instance.

Self

6/10

Pleasant

25 May 2026

Dojanah

It was an ok experience as expected, I'm not paying premium for it anyways. But the sofa bed when pulled out was really dirty, to the point you can't get to convice your self to sit back on it, a small little cockroach was found crawling on the floor.

Parking was conveniant, breakfast was good and quantities were topped off a couple of times when I was there. It's really close to the airport which was the whole point for the stay, and a shuttle service was available to the airport of which I didn't use.

Friends_and_family Family

8/10

Excellent

24 May 2026

john

Great location would go there again.

Friends_and_family Friends

6/10

Pleasant

24 May 2026

Mavis

The ice machine had a horrible buzz that could still be heard inside the room. Room was old, badly in need of a facelift and the bathroom could have been cleaner. Mattress was great. Pillows flat and small.

Partner

10/10

Exceptional

24 May 2026

John D

Good

Self

10/10

Exceptional

24 May 2026

Jesus

Good breakfast

Family_with_children

4/10

Poor

24 May 2026

Samuel Garza

In the room we find a large cockroach. We notified the hotel staff but they did nothing. We show the staff photos and videos of the cockroach.

Friends_and_family Family

10/10

Exceptional

23 May 2026

Kimba

Very accommodating

4/10

Poor

23 May 2026

Elsa

Hotel was average but every ice machine in the entire building was out of service. The pool on our first night had furniture in the water and was waiting to be cleaned.. I really don't have much to say about the breakfast since it was your average.Complimentary food. Overall I would not stay here again

Family

8/10

Excellent

22 May 2026

Bhaumik

Parking

Family_with_children

8/10

Excellent

22 May 2026

Brooke

.

Friends

6/10

Pleasant

21 May 2026

Mary

Our flight didn't arrive until 10 p.m. called hiel, as instructed, as soon as we deplaned. Told where to go to meet courtesy van
Took far longer than we we told and then the van was for several hotels
Desk clerk not very easy to understand
Bottom line, a place to lay our head until our flight the next morning but van not what we expected
Property is dated.

Friends

6/10

Pleasant

21 May 2026

Abbas

Enough to get by.

Family_with_children

4/10

Poor

20 May 2026

Ed

Called for shuttle from airport 3 times with no results , and requested wake-up call was not performed, Evening staff difficult to understand, and somewhat arrogant. On the plus side, the early morning shuttle driver was very heipful

Partner

2/10

Poor

19 May 2026

Angie

Not friendly, stayed hot in room, workers out smoking and not helping, things didn’t work. We had to go to 2nd floor for ice but the elevator wasn’t working. Will never stay here again

Partner

10/10

Exceptional

18 May 2026

Lance

We had to crash here for one night after arriving very late on a delayed flight (Spirit - go figure). They picked us up from the airport even that late and then took me back in the morning to get our rental car. We didn’t have much time to explore the property and amenities but we slept well after a long flying day.

Family_with_children

6/10

Pleasant

17 May 2026

Leslie

The property was clean. The staff was nice. But the icemakers didnt work we had to run all over to find ice them the machines were busted. The property is run down. The hot tub was ice cold. It was quiet at least

Family

2/10

Poor

17 May 2026

Faith

Booked this for my daughter and her boyfriend. They got there checked in and had the keys, my daughter went to pay and he stated he could not accept her payment due to her being 18! They were very rude about it, so they ended up having to stay somewhere else. The Comfort Inn did go ahead and charge my CC though! She stated the hotel was very dark and runs down.

Friends

8/10

Excellent

17 May 2026

Beth

Easy to find. Area well lit, good parking. Arrived at midnight and desk attendant was welcoming. Room clean, bed comfortable. Good breakfast in AM.Would book again.

Family

6/10

Pleasant

17 May 2026

Christina

I booked this hotel because of a missed connection at DFW. I called to ensure they had a 24 hour shuttle. The shuttle took an hour to arrive at 11:30pm and serviced several hotels in the same area, so about 10 people were waiting at the terminal C courtesy van pick up location while we watched other hotel shuttles come and go multiple times. The gas fumes from the very old van were terrible. I booked an Uber for my return in the morning. The Spark hotel was much newer, cleaner and the shuttle service was reliable. Unfortunately their shuttle only runs until 11:00pm.

Self