Name: Red Roof Inn Dallas - DFW Airport North
Address: 8150 Esters Boulevard, Irving, 75063, US

4/10

Poor

27 Jul 2026

James

Shuttle didn't pick up.

10/10

Exceptional

27 Jul 2026

Ariane

Lee from the office is always helpful

2/10

Poor

27 Jul 2026

Roger

Habitaciones no muy limpias la tina del baño sucia horrible y olor a hierba y las cucarachas

2/10

Poor

25 Jul 2026

Keven

My room smelled smoky, and silver fish was crawling on me …

2/10

Poor

23 Jul 2026

Abram

I would not recommend staying at the Red Roof Inn Dallas/Fort Worth North based on our experience with the extremely rude front desk staff, who repeatedly blamed us for their inability to find the reservation originally.

When my dad arrived to check in, he gave the front desk both his name and the reservation confirmation number that I had made for him. The staff insisted that there was no reservation under either, leaving him with no choice but to pay for another room, even though his original reservation had already been booked.

The following morning, before we even contacted the hotel ourselves, my dad went back to the front desk and specifically asked if there was a reservation under his name that had been made by me. Once again, the staff told him there was nothing in the system. Later that morning, when we contacted the hotel to figure out what had happened, we were suddenly told that there was a reservation under his name—completely contradicting what both my dad and I had been told multiple times. Instead of receiving an apology or any effort to resolve the situation, I was met with an extremely rude attitude and terrible customer service.

To make matters worse, the room itself was not as advertised. The photos online made it appear clean, modern, and updated, but the actual room was outdated and nowhere near as clean as the pictures suggested. It was very disappointing and did not match the expectations set by the hotel's listing.
The entire experience was horribl

4/10

Poor

23 Jul 2026

Saiyarath

Whenever I checked in, got the key, went to the room and it was still occupied with someone in there. Went back to front desk and he said it should’ve been empty, it says it’s clean and not occupied. Got a different room on the other side of the building. Room had a little funky smell. There was some roaches that were crawling from under the bed. Overall, the stay was eh.

8/10

Excellent

21 Jul 2026

Nancy

Poner para llevar al aeropuerto servicio

Family_with_children

4/10

Poor

19 Jul 2026

Melissa Rivera

The staff was very helpful and kind, however the room was not clean and was very uncomfortable to stay in.

Family_with_children

4/10

Poor

18 Jul 2026

Juan

. Separe dos habitaciones para no fumadores y una de ella tenía olor fuerte a cigarrillos.
. Los martes en malas condiciones
. Condiciones de limpieza pobres
. Cuartos con olor a humedad o cigarrillos
. En mi opinión no sirve ni para pasar la noche

Family

2/10

Poor

18 Jul 2026

Jason

I wasn’t expecting the Four Seasons, but barely received “Lawry’s.” The property wasn’t well maintained and the room smelled like mildew. The hotel charged twice for one night and complained about giving a refund, for the error. I would definitely choose any other hotel in the area, seeing that every other hotel around it was nice and inviting.

Self

6/10

Pleasant

13 Jul 2026

Shannon

The desk clerk was very helpful.

Partner

2/10

Poor

12 Jul 2026

Tyrone

Rooms could be cleaner

Family_with_children

4/10

Poor

12 Jul 2026

Tyrone

It could have been cleaner

Family_with_children

4/10

Poor

08 Jul 2026

Christina

Keep to yourself and your safe

Friends

6/10

Pleasant

07 Jul 2026

Ritesh

It was okay. Need pest control inside the room. Ac are leaking .

Self

8/10

Excellent

07 Jul 2026

Abby

I needed a quick room for one day. Red roof in did just that. It wasn’t the cleanest, but it also wasn’t necessarily dirty. A little outdated. Staff was friendly, other than I had called two days prior to ask for an early check-in, and the staff member told me to call day of because they would not know the answer until my check-in day. Decent location considering it’s very close to the airport and you can easily hop on any highway to get either into Dallas or Fort Worth.

Business

8/10

Excellent

05 Jul 2026

Jorge

Clean room, bed was ok, the airport shuttle need to call to pick you up at airport, vans are old and worn down, had a handicapped person in wheel chair, no vans are handicap accessible, the step is very high big trouble to handle that with my handicapped daughter, everything else was ok, the staff is friendly and old hotel but works.

Family_with_children

4/10

Poor

05 Jul 2026

Jennifer

Looks nothing like in the photos. Check in lobby was dark and dingy and smelled like marijuana. Staff was rude and unfriendly. My bathroom had hair in the toilet seat and my sheets had bloodstains on it.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Lisa

Room clean. Bed was comfortable. Staff was amazing

Partner

10/10

Exceptional

04 Jul 2026

Mohamed

Clean room
Friendly receptionist
Great location

Friends_and_family Family

2/10

Poor

03 Jul 2026

Teresa

Walked into room and had strong odor of mold. Couldn't stay mold smell was so bad it made my eyes water.

Partner

8/10

Excellent

03 Jul 2026

Brendan

Room was larger and nicer than expected, location is very convenient for work travel, staff is friendly and helpful. WiFi was spotty at best, so working in the room was difficult. Room was clean, but smelly. AC set to 66 ran constantly but probably didn't even get down to 72.

Self

10/10

Exceptional

02 Jul 2026

Markelle

Currently enjoying my stay!! Been here almost 2weeks

4/10

Poor

01 Jul 2026

Sanford

Rooms are old and beds are hard

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Roger

The price was right ! The main light in the room was going out though

Self

4/10

Poor

28 Jun 2026

Jesus

The staff was great, if only the sane could be said about the rest. I saw roaches in the bathroom. The bedsheets were stained. The space was very confined. A smoke alarm that was chirping every 30 seconds, the staff replaced the battery cane back a few hours later and the smoke alarm was going off. I spent $185 for two nights definitely not worth it and never again

2/10

Poor

27 Jun 2026

Randall

Gross and smelly. Left to stay somewhere else

Business

8/10

Excellent

26 Jun 2026

TRINIDAD

.

Family_with_children

6/10

Pleasant

26 Jun 2026

James

Staff is very nice. Rooms are ok, but smelled like smoke. Parking was cool, and shuttle was great.

Partner

2/10

Poor

25 Jun 2026

Mauricio

It was so dirty 😫 and smell so bad 👎 😫

Family_with_children

4/10

Poor

22 Jun 2026

Roberto

The gentleman at reception was great and attentive. The facilities another story. Is a very rundown hotel. That's the only thing I will say.

Family_with_children

8/10

Excellent

22 Jun 2026

Mercedez

The room was a good size, the bathtub was stained while the towels were ripped. The outside looks like it is falling apart.

Family

2/10

Poor

22 Jun 2026

Nazia

Bad

8/10

Excellent

20 Jun 2026

Jose

Más o menos

Partner

6/10

Pleasant

19 Jun 2026

TraReae

The only complaint I have is the overly soft bed. It was horrible. Woke up to back and hip pain

Self

10/10

Exceptional

18 Jun 2026

Arthur

Great I will be back again

4/10

Poor

17 Jun 2026

Dayron

Nada

2/10

Poor

16 Jun 2026

Diana

I had to stay for my 5 hours layover in Dallas, traveling with 2 kids and the room smells like pee and smoke, absolutely disgusting.

Family_with_children

2/10

Poor

16 Jun 2026

Jaimell

Habitation con olor a marihuana. Olor a cigarros. Un asco. No pude dormir pues andaba con mis dos ninos. Tuve que irme a otro hotel. Nunca volvería aquí. Y no lo recomiendo.

Family_with_children

6/10

Pleasant

15 Jun 2026

Sandra

The clerk at the front desk was very helpful. The room was clean although old. Shuttle service from the airport was great.

Friends

8/10

Excellent

15 Jun 2026

Hitoshi

Small breakfast service will be nice.

Self

4/10

Poor

15 Jun 2026

Krysha

The smoke alarm kept going off even though nothing was setting it off.

Partner

8/10

Excellent

13 Jun 2026

Preston

IT CLOSE TO EVERYTHING WE WANTED TO DO.

Family_with_children

2/10

Poor

12 Jun 2026

Andrea

The room was cheap for a reason. The pictures on line were not what the room looked like.
The window couldn’t be seen out of, the bed covering and mattress were horrible, there was an unknown substance on the wall, you could see the outside under the door, the floor in the bathroom was sinking. I could not stay there with my son. We had to find another place to stay for the night. The clientele at that establishment was not very friendly and the property was nice taken care of.

Family_with_children

6/10

Pleasant

11 Jun 2026

Rosario

Cleaning room This room had a terrible smell

Family

10/10

Exceptional

10 Jun 2026

Kaydence

staff was sweet and room was clean

Family_with_children

2/10

Poor

10 Jun 2026

Abhishek

Very Very Poor. I know its budget hotel but still its bad compared to budget hotel in third world countries. Why ---
1. The airport pick up shuttle was not only very old but so unclean that you would have tough time spending 5 mins trip to hotel from airport. The driver did not knew even a word of English. I was just praying that van dont break on the way.
2. The room was clean but stuff could be seen worn out. The room had so week wifi that it took 30 mins to open a website.
I told front desk and can you imagine what they said. \" we know there is internet problem in those tail end rooms. Sry but we cant change the room as no internet is not the reason to change the room as per our policy \". I did not know whether to cry or laugh. For a moment i thought he was jocking with.

They did change the room but so unwillingly as if they are doing some favour on me.

2/10

Poor

10 Jun 2026

Mauricio

Horrible customer service. Definitely NOT recommended.

Self

2/10

Poor

10 Jun 2026

Carletta

I’m writing on the condition of my room the room had an overwhelming odor and bed bugs

10/10

Exceptional

09 Jun 2026

Summer

It was really nice

Friends

2/10

Poor

09 Jun 2026

Isaac

The room smelled like mold/mildew/dampness overpoweringly.

The handle of the sink was broke.

There were some obvious hairs from someone on the bed sheets.

Self

2/10

Poor

08 Jun 2026

Brandon

Staff was okay, room was very dirty

Self

8/10

Excellent

08 Jun 2026

Raul

Good to be able to don’t miss the airplane

8/10

Excellent

07 Jun 2026

David

Was a clean and good location for us . Thanks

2/10

Poor

07 Jun 2026

Yousef

rodents

Partner

6/10

Pleasant

07 Jun 2026

Gary

Okayokayokaokaokayokayokay

2/10

Poor

06 Jun 2026

Jeffrey

I called at 3pm for a shuttle at the airport which is 5 minutes away. I didn’t get picked up until two hours later. There is no water, only coffee in the check in area. There are no amenities. Quality Inn across the street would have picked me up in 10 minutes and they offer a full breakfast in the morning.

Self

2/10

Poor

05 Jun 2026

Kelechi

Good

8/10

Excellent

04 Jun 2026

NATASHA

Airport shuttle was convenient to and from the property. Nice staff.

Family

6/10

Pleasant

04 Jun 2026

Mark

Price point was good and shuttle to airport important. Biggest complaint, tge bed was sunken down so bad on one side that I rolled off. i had to sleep on the opposite side.

10/10

Exceptional

03 Jun 2026

khaja kareemuddin

Good

4/10

Poor

03 Jun 2026

KATHLEEN

Wasn't told elevators were available in the 2nd building (my room was on the 3rd floor). Flushed the toilet & water flooded the bathroom floor. Asked for a different room, & the key card wouldn't work. Guy at the desk was nice enough, just very busy & place needs updating. I left & went to a different place.

Self

8/10

Excellent

03 Jun 2026

Sandra

First room was musty/moldy smell

Partner

2/10

Poor

03 Jun 2026

Cesar

The AC unit was broken in our room.

6/10

Pleasant

03 Jun 2026

Tom

Room was tidy, but old and not super clean and smelled of bug spray. A few dead and a couple not so dead bugs were my roommates for the night.

Airport shuttle was a little dicey as well. Waited about an hour at the airport before the shuttle showed up. First van’s back doors wouldn’t close after everyone was loaded so we had to wait for another van. Trip back to the airport the next morning was over crowded and folks had to sit on each other’s laps.

Self

8/10

Excellent

02 Jun 2026

Mary Rose

Airport shuttle was good

Friends

10/10

Exceptional

02 Jun 2026

Michael

Great value, the room was perfect for a day trip to Globe Life Field and Six Flags

Self

4/10

Poor

01 Jun 2026

Rose Ann

The room was clean, but it had a noticeable cigarette smell. Additionally, the elevator was out of service, so I had to carry two 50-pound suitcases down the stairs. On a positive note, they offer a free shuttle to DFW Airport, which was very convenient.

Self

8/10

Excellent

01 Jun 2026

Janice

Staff always very helpful. Room clean and spacious. (Superior) Airport shuttle is convenient.

Self

2/10

Poor

01 Jun 2026

Debbie

Spouse is handicapped I had reservations on the first floor. We ended up on second floor and elevator wouldn’t work. Won’t go back here.

Partner

6/10

Pleasant

30 May 2026

Laquaysha

Clean and nicec staff

Self

4/10

Poor

30 May 2026

Skylar

The room smelled terrible. It was fine for a few hour layover but would not stay again.

Family_with_children

10/10

Exceptional

30 May 2026

Brenda

Desk clerk friendly and helpful.

Partner

10/10

Exceptional

29 May 2026

Stephanie Denise

The staff was very friendly and welcoming! My room was quite nice and comfortable. I wouldn't mind staying here again when I am in the area!

Self

10/10

Exceptional

28 May 2026

Joy G.

Clean rooms, parking great freeway accessable

8/10

Excellent

27 May 2026

Yolanda

The front desk gentleman, Ryan, I believe that was his name, was awesome! He has such good customer service skills. He is an asset to Red Roof and I would definitely stay there again & recommend it to others.

Self

10/10

Exceptional

27 May 2026

Jessica

The people were very nice and the area was very quiet, there is a denny's right next to the inn that was very convenient.

8/10

Excellent

26 May 2026

Gary

Clean rooms, friendly staff. Close to airport and places to eat.

Self

4/10

Poor

26 May 2026

Melissa

The room smelled horrible. There was hair all over the sink ,in the shower, and the toilet was disgusting. Bed was filthy.

Self

10/10

Exceptional

25 May 2026

Karen

Great staff!

2/10

Poor

25 May 2026

Reanna

Staff was nice but room was full of bugs and very unclean

Friends

2/10

Poor

24 May 2026

Naxly

There was a mushroom growing under the sink

10/10

Exceptional

24 May 2026

Debbie

Shuttle to airport was 24/7 !

Self

2/10

Poor

24 May 2026

Brandi

Room was terrible, got a smoking room and it smelled like it had been closed up and chain smoked in for days. Curtains had burn holes im them. Door lock was broken. Wals had craxks and holes all thru the room, bathroom was the worst, very unclean, there was dried blood on the wall next to comode, bathroom floor had not been mopped in a very long time. Roaches were seen several times crawling around mainly in bathroom. The furniture was broke (both chairs in the room). Pictures were taken of all of these things and staff acted very noncholant.

Family

8/10

Excellent

23 May 2026

M Shaun

Older property but very clean and comfortable.

8/10

Excellent

21 May 2026

Diana

El personal es muy atento y el transporte al aeropuerto funciona de forma muy organizada. Me volvería a quedar ahí!

Self

10/10

Exceptional

21 May 2026

Rafael

I don’t know what to express because everything was just the way I like it. All I need was a place to stay and relax.

Self

8/10

Excellent

21 May 2026

Brenda

Room was clean and there was no noise outside while sleeping. Good over all

Self

10/10

Exceptional

20 May 2026

Krisana

Good for a quick stay if you're flight is cancelled and need a place to sleep and shower

Self

10/10

Exceptional

20 May 2026

Gabriel

It was great ngl, and the Dennys in front helped too

Friends

6/10

Pleasant

20 May 2026

Raymond J.

The non smoking room smelled heavily of smoke. They need to do a better job with the air quality in the non smoking rooms.

Self

6/10

Pleasant

19 May 2026

Marcia

Clean room. Only spent few hours there as were flying out early. Comfortable beds. Good covers. Hot shower was good.

Pet

10/10

Exceptional

19 May 2026

DENA

Easy fast check in, close to the airport, everything we needed for a 1 night stay at a great rate.

Pet

2/10

Poor

19 May 2026

Saideep

Worst maintenance

8/10

Excellent

18 May 2026

LaToya

We stayed at Red Roof in so we would be in the city a day before departure.
The airport shuttle provided good service. We caught the shuttle at 4:10am to DFW airport. We also left our car at red roof inn for $10 a day. Clean room and bed was comfortable.
Stay in building #1. It’s quiet.

Partner

10/10

Exceptional

18 May 2026

gary

Clean room, staff helpful. Housekeepers really good.

Self

10/10

Exceptional

17 May 2026

Maria Fernanda

Todo

Self

4/10

Poor

17 May 2026

JOHN

Very run down

10/10

Exceptional

17 May 2026

Kenya

I sincerely enjoyed my stay. The room was very spacious very clean no unexpected bugs. The housekeeping staff was on time every single day and exceeded more than my expectations. This place was where I stayed before I transitioned into my new apartment so I was here for at least a week and if I ever have to, you know stay somewhere near the airport specifically this would be my go to.

Self

8/10

Excellent

16 May 2026

Kelvin

It was decent for an overnight stay

Self