Red Roof Inn Dallas - DFW Airport North

United States , Dallas - TX
IRVING, 8150 Esters Boulevard
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100 reviews shown

2/10

Poor

28 Apr 2026

Maria

Homeless living in their parking lot
Many thing broke in the room
Not well clean

6/10

Pleasant

28 Apr 2026

Charles

Note that I was in a bad mood since my American flight was delayed so much I missed my outbound flight. I had to wait 40 minutes at the terminal to get it and then it was slow (which was good because the seatbelts never seem to work in these old decrepit vans).
The driver was almost unintelligible. On the positive side, the check in person was courteous and efficient. The outside of the property is rundown but didn't seem unsafe or at least not fatal. The room inside was fine, but not new with lots of wear and tear, but the bed was fine. The bathroom, sink were clean and they have a TV with a zillion channels, small fridge, microwave, and coffee maker. If you want to get a snack from the vending machine you have to provide a $50 deposit to get to the room with the machine, otherwise walk across the street to the 7-11 - not what you want to do at 1:30AM after a missed connection. The air conditioner/heater stays on all the time unless you turn off its power. Why they point the air straight at the bed and right over you is something I will never understand. But I was only there for 4 hours to catch the early AM flight out so I survived. The price is very low and you certianly get what you pay for. I decided to Uber in the AM instead of using the hotel, and this killed the savings on the room. My review sounds like 1-star, but the place was okay so I gave it 3.

Self

8/10

Excellent

28 Apr 2026

James

It was a good value for the price and very convenient to DFW Airport - basic room nothing fancy. Would consider staying there again. Having a 24 hour restaurant next door was a plus as well.

Self

4/10

Poor

28 Apr 2026

Betty

The pictures are make the property look well maintained and spacious. The lobby was small and well worn. The room had an odor and was worn as well. The television did not work.

Self

4/10

Poor

27 Apr 2026

Daniel

Took an hour to get the shuttle to arrive at the airport, when called to find out what was going on we got told it was because of traffic. Light traffic on the roads. While checking in after a quick 10 minute ride to the hotel the front desk told someone on the phone the same story. Be honest about the time it takes for the subcontracted driver to stop at the half dozen other hotels they service. Property is in disrepair and building needs a full blown renovation. Toilet flushed and shower worked and it didn’t have bugs.

Friends_and_family Friends

10/10

Exceptional

26 Apr 2026

Keneil

My stay was amazing

Self

8/10

Excellent

23 Apr 2026

Kevin

Perfect low budget option for an overnight stay. The airport shuttle is included. Remember to call them to pick you up at the airport. Once in the inn, you can choose a time for the shuttle to take you back to the airport the next day. Staff was friendly and helpful. The room had everything we needed (towels, soap, shampoo, tissues, toilet paper, hangers, hot water, a working AC, and a comfy bed). Didn't see any bedbugs. The spring box cover was stained. Likewise, the towels and bedsheets had some small remaining makeup stains (I assume a result of bulk laundry). Overall, it met our expectations.

Partner

2/10

Poor

23 Apr 2026

Regina

I reserved a room for my friend, Regina, who was on a long layover. Her experience was incredibly disappointing from start to finish.
First, she had to wait nearly 3 hours (2 hours and 45 minutes) for a shuttle to get her to the hotel — an exhausting delay after a long journey.
Upon arrival, she was assigned to room 133. However, when she entered, she discovered the room was already occupied. She immediately went back to the front desk, where the clerk informed her that someone had already checked into the room under her name. Regina clarified she was traveling alone and no one else should have been checked in under her name. The clerk then stated that the room was listed under the name Reginald, which was incorrect.
She waited another 30 minutes as staff tried to resolve the mistake, and she was eventually given a key to room 206. Unfortunately, her key did not work, forcing her to return to the front desk for a new key. After multiple trips, she was finally assigned to room 210.
Upon entering, she found the comforter was dirty and had visible spots on it (see photos). By this point, it was after midnight, and she had to be back at the front desk by 3:30 AM to catch her shuttle — leaving her very little time to settle in.
Overall, the experience was stressful, poorly managed, and not at all what one expects from a hotel. The room conditions and the lack of proper communication or service made for a very unpleasant night.

Self

6/10

Pleasant

23 Apr 2026

Curtis Dwight Grimsley

Needs updating

6/10

Pleasant

22 Apr 2026

Kayla

Good if you just want a cheap place to sleep

Friends

6/10

Pleasant

21 Apr 2026

Jon

Good location for a short layover, friendly staff.

10/10

Exceptional

21 Apr 2026

Mihaela

It was clean and the staff was friendly. Awesome.

6/10

Pleasant

21 Apr 2026

Joslyn

Just to be sure there’s no dog hair in the bed other then that I loved the this place it was quiet and peaceful

4/10

Poor

18 Apr 2026

Amanda

Staff is good. Room smelled like smoke. Thin walls, we could hear everything from dogs barking to people arguing, Tv had no signal so we used our phones to help drown out outside noise. It was fine for the price. It was just one night,

Partner

4/10

Poor

18 Apr 2026

Richard J

It took an hour and a half for the shuttle to pick me up at the airport. I couldn't get the internet to work.

Self

10/10

Exceptional

17 Apr 2026

Almedina

Super clean room! Great for overnight layover stay! 11 minutes roughly from the airport. Offers free shuttle service to airport as well!

Family

8/10

Excellent

17 Apr 2026

Viswa Sai Manoj

Friendly staff and clean rooms, have easy accessible parking

Friends_and_family Friends

6/10

Pleasant

16 Apr 2026

Dave

Room was ok, except for black mold growing in shower

Family

10/10

Exceptional

16 Apr 2026

ahmed

Neat

10/10

Exceptional

14 Apr 2026

Sandtina

Clean room

Family_with_children

4/10

Poor

14 Apr 2026

Frank

Ac was good

Partner

10/10

Exceptional

14 Apr 2026

Randi

The only thing that I would change is on the hotels.com app I would advertise they have a shuttle. It was super helpful in the morning but getting in super late I had looked to see if they had one on the app but didn’t see it as an amenity

Self

2/10

Poor

14 Apr 2026

Amit

There is bad smell please. Worst place to stay . The area is not safe as well

8/10

Excellent

12 Apr 2026

Michele

Great hotel

Self

10/10

Exceptional

10 Apr 2026

Janice

AC okay

Self

10/10

Exceptional

10 Apr 2026

Israel

Awesome 👌

6/10

Pleasant

08 Apr 2026

Scott

Redeeming quality. It’s cheap. However with a cheap price you’re getting a very tired, underinvested property. Chipped, flaking vinyl in bathroom. Old, dented worn furniture. Dangerously outdated electrical outlets Door licks loose.
In desperate need of investment.

8/10

Excellent

03 Apr 2026

Eduardo

exelente hotel, shuttle was perfect

Family

8/10

Excellent

01 Apr 2026

Janice

My room had working coffee maker, microwave,and fridge. Front desk staff pleasant and helpful. Clean room and airport shuttle convenient.

Self

10/10

Exceptional

30 Mar 2026

Lacy

Very good

10/10

Exceptional

30 Mar 2026

Becky

Parking was good, room was clean

6/10

Pleasant

30 Mar 2026

justin

Check-in and check-out were easy, which I always appreciate. The location was convenient too. There’s a Denny’s right next door, plus a gas station and 7-Eleven within walking distance.

The shuttle works, but it can be a bit confusing since they group multiple hotels together and use different vans depending on the route. Just something to be aware of.

The room itself was okay. You can tell there’s some wear with scratched floors and a cracked sink. The bed was very soft without much support. Wi-Fi was a bit slow for me. The top sheet had a few visible stains, although staff did offer to switch rooms. On the plus side, the AC unit looked clean and worked well.

The exterior and grounds could use a little cleanup, but nothing major.

Overall, it did the job for a short stay. Not the most comfortable, but convenient and easy. I’d probably look at other options first, but wouldn’t rule it out if I needed something quick and simple again.

Self

8/10

Excellent

30 Mar 2026

Lisa Marie

Parking and shuttle was a plus!

Friends

10/10

Exceptional

29 Mar 2026

Line Sarah

yes

4/10

Poor

27 Mar 2026

Frederick

I didn't safe here. The room smelled. No elevator

6/10

Pleasant

25 Mar 2026

Alba

The facility definitely are overdue of need of renovations. Internet was fine.

Family

8/10

Excellent

24 Mar 2026

qingjiang

Overall good for me. Room is clean

4/10

Poor

23 Mar 2026

Naomi

It was okay.

Self

10/10

Exceptional

22 Mar 2026

Kaula Parkman

Staff is amazing!

Partner

10/10

Exceptional

22 Mar 2026

Carmen

Airport shuttle was great and quick

2/10

Poor

22 Mar 2026

Francis

This place was deteriorated and in need of major upgrades in flooring and furniture. We also found a bed bug and while they refunded one night did not refund the other night we booked. Would not recommend this hotel.

8/10

Excellent

21 Mar 2026

Noah

The shuttle was not available due to flighr being late even though we let thwm know a week in advance. NO BREAKFAST OFFERED UNLESS YOU STAY A MINIMUM OF 2 NIGHTS. NOT STATED IN AD. Everyrhing else was good, good sleep.

6/10

Pleasant

20 Mar 2026

Cassandr

Overall it was a good stay

Self

2/10

Poor

19 Mar 2026

Cesar

It's a step up from homeless.

Partner

4/10

Poor

18 Mar 2026

Rong

good

10/10

Exceptional

18 Mar 2026

Criquett

The room was adequate for an overnight layover. Love the free airport shuttle! I couldn't get any wifi but I was only there for a short night. I would stay here again.

Friends

2/10

Poor

17 Mar 2026

Rachel

Having a shuttle was nice and easy to use and the staff were so nice but unfortunately the room was pretty gross and the smell was really hard to deal with the boxspring had blood in it and the mattress cover was covered in stains the bathtub had rusty cracks i get that its a budget motel but no reason for everything to be all dirty

Friends

2/10

Poor

17 Mar 2026

Illona

This property is infested with roaches so bad that I checked out within 1 to 2 hours of being there. Expedia needs to stop their partnership with this business. Expedia should go read the reviews for this property. There was absolutely no way I would have been able to close my eyes and sleep. I even walked to the store and purchased roach spray but it was just too many. I have pictures of 4 or 5 roaches that i killed with the spray i bought.

Self

8/10

Excellent

16 Mar 2026

Nunziante

Ok lo sleep

Family_with_children

10/10

Exceptional

16 Mar 2026

michael

good and nice staff , clean room

2/10

Poor

15 Mar 2026

Akira

Dirties hotel room I’ve ever attempted to stay in… got a second room and had to kill a roach so I left and requested a refund for my stay

Self

4/10

Poor

15 Mar 2026

Makiya

The people working are SO wonderful, but the place reminded me of motel 6, was not super clean and my room REEKED of cigarettes

Self

10/10

Exceptional

13 Mar 2026

james

Good

10/10

Exceptional

12 Mar 2026

Ana

Everything was great, staff was incredible, so kind and respectful, I loved staying at Red Roof Inn so much

10/10

Exceptional

11 Mar 2026

Ernesto

Everything was great as it was geared for a US CUSTOMER. staff knew English well. Highly recommended.

Self

2/10

Poor

10 Mar 2026

Rebecca

Cigarette burns in furniture (non smoking room?), mold stains in bathroom, stain on comforter. Would not of normally booked this place but plane cancellation left little choices. Hotel shuttle picked us up BUT if it was too full for all waiting behind us. Staff was nice enough.

Family_with_children

4/10

Poor

09 Mar 2026

JOSE

room was so clean , but all other areas dirty, the guy at reception was so dirty an unhelpful , the internet didn´t work , the elevator out of order ,

Partner

6/10

Pleasant

09 Mar 2026

Jose Andres

Booked a non smoking room and yet my room stank of stale cigarette smoke. It was do bad I left the Hotel after 5 hours and bokked elsewhere to stay. Didnt request a change of room as I figured that if the was non smoking room then rest wpuld be the same. Wifi didnt work and the room next door were smoking weed which didnt help.

Self

2/10

Poor

07 Mar 2026

William

Dirty and didn't smell good. I literally crawled into bed my clothes on waiting for the night to be over.

Self

10/10

Exceptional

07 Mar 2026

Jim

Good

Self

6/10

Pleasant

06 Mar 2026

Bruce

The room was fine but extremely dated. I was on the third floor and the elevator only worked sporadically during my stay.

Self

6/10

Pleasant

04 Mar 2026

Karen

Property needs upgrades. Rusted furniture. Would not recommend to my friends.

Partner

6/10

Pleasant

03 Mar 2026

Susan

The staff were very accommodating and polite. Old building with cockroaches and the elevator stopped working. Balcony wall is bowing. A little scary. But room was spacious. Airport shuttle was handy and prompt.

Partner

2/10

Poor

02 Mar 2026

steven j

The room was one of the worst I've stayed in since one in Sn Cristobal, Venezuela in the 1980s and another one in Cartago, Costa Rica, a mostly short stay hotel with stained walls. At the Red Roof, the sheets were filthy - filled with grime and hairs - long, short, curly and straight. I don't think they had changed the sheets since the previous guest. There was a cockroach on top of the furniture and no plugs near the bed. But worst of all, the old mattress doesn't support you - it literally envelopes you.

Self

10/10

Exceptional

01 Mar 2026

Erendhira

The staff was very nice and helpful, room was clean and bed was made daily which I appreciated, and had a cup of coffee before leaving the motel each day which was very nice. I would definitely go back to that same motel.

8/10

Excellent

28 Feb 2026

Criquett

Adequate room. Close to airport. The airport shuttle was great.

Friends

2/10

Poor

27 Feb 2026

susan

Didn't feel at all welcome after a very long trip. Was told we were early for check in which was true but after being diverted from NYC to Texas due to weather and not knowing where our next destination was the welcome was horrible. We were told we could wait in the Denny's next door or pay a $20 early check in fee, no mention of happily storing our luggage if we did go to Denny's. This was our first contact with someone on the us (besides airport staff and Uber driver) and it was appalling. Needless to say we didn't stay and sought alternative accommodation. Maybe the check in attendant was having an off day but not a good way to welcome guests especially those from another country

Family

8/10

Excellent

27 Feb 2026

Daniel

The room was great. Everything worked and it was well taken care off. I was on the quiet side of the building and so I slept well. I had one issue that was a problem... The internet didn't work before going to bed. That was a problem but was resolved the next morning. On a small picky note: The elevator smells like a mechanics shop and runs extremely slow. If it weren't for the internet, I would give 5 stars. I would be happy to stay again if the situation presents itself.

Self

8/10

Excellent

26 Feb 2026

Lisa

Good shuttle service. Stayed for a quick overnight. Only bad thing was the bathroom smelled heavily of smoke

Partner

2/10

Poor

25 Feb 2026

Taylor

Desk staff was good. Room smelled like urine. Sheets were stained, dirty, floor was sticky, & covered in long black hair. Bathrooms were super dirty. Walls were stained near bed that appeared by urine. The appliances including fridge & microwave were gross. Desk staff said that there were NO other rooms in better shape. DO NOT STAY HERE! DO NOT BOOK through Expedia as the hotel staff said cannot get money back. I had to go across the street to the Quality Inn for the week that I needed to be in Dallas as the training center was nearby.

Self

2/10

Poor

25 Feb 2026

Bernard

Called for a late check in. The office rep said management wouldn't allow it and would have to cancel my reservation if not checked in by 6pm

4/10

Poor

23 Feb 2026

christian

It was okay although it was kinda dirty ,the sheets and covers had stains and i saw a few roaches in the restroom

Partner

2/10

Poor

23 Feb 2026

Jennifer

There were cockroaches in our room. We would like a refund, please.

Family_with_children

2/10

Poor

22 Feb 2026

Ramon

It was an overnight stay in Dallas the room they first got me was a terrible odor when I check the room the inside of front door had feces smeared on it and also the property is just filthy cigarettes butts all over the place old tires under the stairs

Partner

4/10

Poor

16 Feb 2026

Aja

Booked this because they had an airport shuttle and of course they didn’t. Room was also very nasty

10/10

Exceptional

16 Feb 2026

Dameshe

The staff was great and wonderful location!

Leisure Partner

8/10

Excellent

15 Feb 2026

Christopher

Courteous staff.

2/10

Poor

15 Feb 2026

Wigdoloris

That hotel sucked! Looked rusty old, abandoned and so on.

2/10

Poor

15 Feb 2026

Antje

The room was disgusting. Floors old, patched, dirty, janky repairs, stained and ripped furniture. Sagging curtains, a very loud ac unit, broken tiles, chipped paint, worn out towels. Just gross

6/10

Pleasant

15 Feb 2026

chris

In need of update

Business_and_leisure Self

8/10

Excellent

14 Feb 2026

Stuart

This is a fine hotel for staying when you have a long wait between flights. Priced right, close to the airport and clean. The toilet did whistle and scream every time we flushed. That could have gotten old fast.

Leisure Partner

4/10

Poor

14 Feb 2026

Andres

You get what you pay for people.

Leisure Family

2/10

Poor

14 Feb 2026

Ulysses

Smell of Marijuana. Elevator was broke. Had to carry luggage to 3rd floor. Microwave didn’t work. Stains on sheets.

Business

10/10

Exceptional

13 Feb 2026

Stacy

Nice stay

8/10

Excellent

13 Feb 2026

alyssa

The room was dated but clean and had everything you need when traveling. Only complaint is the shuttle is dirty and unpleasant.

Business Partner

2/10

Poor

13 Feb 2026

Leandra

The room was filthy, dirt in all the corners. Dust bunnies almost as big as my cats. A tub/shower combo that I was actually afraid to use. A wildly difficult pay to park situation (the website said they charge $6 a day, but upon checking in I was told they charge $10 a day, to get the lower price they list on their own website , I had to shop around on third party sites. I found the $6 a day parking (not on the list that was given to me by the front desk.) then they don’t say online they only shuttle to dfw. No biggie. I was flying out of love field but into dfw. I called the hotel after I made it to the pickup area. I was told 40 minutes. I waited an hour, called back. He said 10 minutes. I waited twenty, called back. He said 10 minutes again… I ended up having to pay out of pocket to get a ride back to the hotel. Now, if the guy at the front desk would have said at the beginning that no driver was coming I would have paid the $20 uber fee and been on my way, but no. I waited… and waited.. and waited.. the rates went up and up. So me. A single woman was stuck in some sort of purgatory. No food available. No water available. No way of knowing when and if the shuttle was going to show. No jacket to put on, no gloves. Having sucked down over an hour and a half of bus fumes, I paid a highway robbery price to get a safe ride back to my car. Absolutely abhorrent customer service.

2/10

Poor

10 Feb 2026

Isaac

Was not able to change or cancel booking, army refused to pay for, so it came out my pocket. Found a worst hotel!!

10/10

Exceptional

08 Feb 2026

Chun-Hsiu

The staff is nice and the room is very clean.

6/10

Pleasant

07 Feb 2026

Felix

Acceptable

Business Family

6/10

Pleasant

06 Feb 2026

Keith

There was no bottle water in the room.

10/10

Exceptional

05 Feb 2026

TRUNG

Room was clean. They charged $20 for 1 hour early check-in so beware.

Business Self

10/10

Exceptional

03 Feb 2026

Venkata

Quick check in .. hot running water during the cold spell, while better known hotels struggled.

Leisure Self

2/10

Poor

01 Feb 2026

Roger

Front desk staff was good. Check in went fast and easy. The room smelled like someone had just smoked Marijuana in it. The mattresses were mush. We were desperate because of a canceled flight. Would never willingly go again.

Leisure Family

8/10

Excellent

01 Feb 2026

Sharonda

Was only staying 1 night. Loved the have smoking rooms because it was cold. Also, let me check in very early but they do change a 20 fee for it. Totally worth it. Nothing fancy. We'll get the job done. Staff was nice

10/10

Exceptional

01 Feb 2026

GLENN

I recently found myself stranded at the airport during a rare, once-in-ten-years snowstorm, with flights being rescheduled and canceled left and right. Amid the chaos, the front desk attendant provided outstanding service that went above and beyond my expectations.
Despite the heavy traffic of frustrated passengers, he remained calm and incredibly helpful. Not only did he assist in locating which terminal my bags were in, but he also guided me to a different terminal to catch an early morning flight. His level of competence was on par with the best ticket agents I've encountered, and his professionalism made all the difference during a stressful time.
It's rare to experience such exceptional customer service, especially under challenging conditions, and I truly appreciated his efforts to make sure I was taken care of. Thanks to his help, I was able to continue my journey without much further hassle. Highly recommend the airport staff for their dedication and professionalism!

Leisure Self

6/10

Pleasant

31 Jan 2026

Joshua

Staff were courteous and helpful.
The room itself was old and run down with a weird smell but heat worked well and water was hot.

Business Family_with_children

2/10

Poor

31 Jan 2026

Ronald

inflexible booking experience