Name: Doubletree By Hilton Dallas - Dfw Airport North
Address: 4441 W. John Carpenter Freeway, Irving, 75063, US

10/10

Exceptional

29 Jul 2026

Jason

Perfect

10/10

Exceptional

28 Jul 2026

Kiet

Excellent hotel

10/10

Exceptional

27 Jul 2026

Rosa

The staff was friendly and tended to our needs. Overall, I am very satisfied with my stay, as the staff promptly addressed the scent in the room and accommodated us with a nice, clean room.

10/10

Exceptional

27 Jul 2026

Teresa

Wonderful and the cookies is delicious!!!

2/10

Poor

26 Jul 2026

Sabrina

Front desk was argumentative and rude. Worst Hilton I’ve ever been to. AC was so loud it kept us up most of the night. No coffee or breakfast available when we checked out. Coffee maker is broke and staff to serve isn’t coming until 8 or 9 am. This property did not meet my expectations and I will never stay there again.

6/10

Pleasant

26 Jul 2026

clement

To be honest, I expected more but during my stay actually enjoyed myself

6/10

Pleasant

24 Jul 2026

Charles

Staff was great but it certainly wasn’t as nice—or new—as it was in the Expedia pictures! Nice breakfast though. Make sure you pay for it ahead of time or they will give you a check for you to take to the desk and add it on. We had, but didn’t get a meal check the first day but did the second. You can have an omelet made for you for bfast. Overall, it was a 3 star stay. You get what you pay for and not necessarily what you see in pics.

8/10

Excellent

24 Jul 2026

Makenzie

Everyone was very helpful. It was a great help to park at the hotel and take shuttle to airport.

10/10

Exceptional

23 Jul 2026

Renee

Always clean and the staff is friendly. Will always stay here when in Dallas

4/10

Poor

21 Jul 2026

Beverly

The hotel needsto be updated. The bathroom is bad. The airconditioner blew on the bed.

Family

10/10

Exceptional

20 Jul 2026

Heather

It was a great price when a lot of other hotels were even more because our flights were getting canceled. The building is well maintained. The staff are friendly, but there is a lack of amenities in the rooms and attention to the ones that are there. Just my opinion.

Friends

4/10

Poor

20 Jul 2026

Andrew

Worker barged in and argued that we were to be leaving when we just got there the day before. A/c wasnt up to the task. Pool was closed after being told over the phone it was operational. Front desk staff more than helpful but the place was lacking

Business Friends

4/10

Poor

20 Jul 2026

Lorri

Very old not well maintained . Staff very friendly

4/10

Poor

19 Jul 2026

Alan

This place is convenient for the airport. Other than that positive, I really struggle to find others. Generally, the place had an eye watering smell of detergent/freshener, but the room smelled damp, the a/c kicks in with the noise of an airplane and wakes you up every time it does. The desk staff seemed a bit jaded, that may be the night crew, but it wasn't a great first impression. It's your typical old airport hotel/motel, low popcorn ceilings, old plumbing fixtures etc. I am sure there are worse, I know there are better.

Partner

8/10

Excellent

19 Jul 2026

Placid

Was there for a tcg card tournament.
Staff super helpful and nice. Had a broken tv in the room. Moved us to a brand new room immediately. Only issue was the shower. Low pressure and had tempature mood swings.
Would stay again.

Friends

10/10

Exceptional

19 Jul 2026

Jerald

This was my second time staying at this property. The staff was very friendly, helpful when needed and the room was spacious and clean. I like the fact that it’s close to the highway, has a gas station right next to it and your general stores and restaurants aren’t too far either. Since both visits went well, I don’t see a reason not to try this property again if I’m back in the area.

Jay

Family

8/10

Excellent

19 Jul 2026

Evelyn

Great location but the room felt musky and damp. Otherwise, it was fine.

Family_with_children

2/10

Poor

16 Jul 2026

Diego

I am very disappointed with my stay. I booked July 14–16 through Expedia. The total cost of the reservation was about $250, but I redeemed $72 in Expedia Rewards points, so I paid $172. Due to multiple flight delays and schedule changes, I arrived at the hotel around 3:00 a.m. on July 14 instead of the afternoon. At the front desk, I asked if I could go directly to my room. The staff simply told me to pay the $50 security deposit and said everything was fine, so I understood they were allowing me to check in as a courtesy. At no point was I informed of any early check-in fee or asked to approve any additional charges.

During my stay, my room key stopped working twice, requiring repeated visits to the front desk. After returning to my country, I discovered additional charges of $100 and, today, another $48 on my credit card. These charges are separate from the reservation I already paid through Expedia, and I have received no explanation for them. I do not authorize these charges and would like to know exactly what they are for.

To make matters worse, I found a cockroach in my room and have photos and videos as evidence. Considering the poor experience, the unexplained charges, and the condition of the room, I respectfully request a full refund of my stay, including clarification and reimbursement of all unauthorized charges.

Friends

6/10

Pleasant

16 Jul 2026

Jacob

beds were very comfortable; the bathroom could have been cleaner. breakfast served in cafe was pretty good.

Business

10/10

Exceptional

15 Jul 2026

Belinda

We booked it out of necessity and were very pleasantly surprised at the room. It was newly renovated. The mattress and pillows were in great condition- perfect for a good night’s sleep after a long day of traveling. We had a very positive experience with every single staff member we dealt with. We were so grateful to have found this hotel.

Family_with_children

10/10

Exceptional

15 Jul 2026

Thomas

This place was really nice, and I had a great stay. The breakfast was delicious, and I especially enjoyed using the pool in the morning—it was very refreshing. The area around the pool could use a bit more cleaning, but it didn't bother me or take away from my overall experience. Thanks!

Self

8/10

Excellent

15 Jul 2026

Roberto

Clean room, parking was available. Side entrance indicates use room key to gain access after hours, but the door remained unlocked and you could walk in at all hours.

Family

4/10

Poor

14 Jul 2026

Leslie

Found a roach in my room and it’s really outdated

Self

4/10

Poor

14 Jul 2026

Diane

I wouldn’t stay here again. Definitely not up to the standards of other Doubletree or Hilton hotels

Partner

6/10

Pleasant

13 Jul 2026

Stephen

TV in the room didn’t work. Staff was kind of complacent.

Partner

6/10

Pleasant

13 Jul 2026

Sourirajan

Sink and bath tub clogged..not clean..

10/10

Exceptional

13 Jul 2026

Melissa

We enjoyed the pool. The location was perfect! The room was clean and comfortable.

Family_with_children

10/10

Exceptional

13 Jul 2026

Robin

We enjoyed our stay very much!

Partner

6/10

Pleasant

13 Jul 2026

Charlie

The front desk attendant was rude and less than helpful. The water in the shower was only lukewarm.

10/10

Exceptional

13 Jul 2026

Lawrence

The room was clean the stuff was very nice

2/10

Poor

13 Jul 2026

Jaclogne

You all need to put money back in hotel. Looks dated and tired especially for that location. Good location but need curb appeal upgrades and full gut inside hotel. Horrible.

Also staff did not even tell me I have to pay for daily parking. Then u have a nerve to make folks pay for breakfast and dinner

Family

2/10

Poor

12 Jul 2026

Jesus

I had to pay for breakfast and my rooms were never cleaned.

I was surprise BestWestern Plus was cheaper with free breakfast and my rooms were cleaned everyday.

Partner

8/10

Excellent

12 Jul 2026

Venkata Narasamma

GOOD

8/10

Excellent

12 Jul 2026

lasascha

Room was clean. My air couldn’t be adjusted up or down but it was still comfortable in the room. Nice staff

Friends

10/10

Exceptional

11 Jul 2026

Sharon

The comfortable bed and fresh smell of the clean room. The greeting of the staff at the front desk.

Self

2/10

Poor

11 Jul 2026

Juan

OLD, dated and dirty hotel.
Staff not friendly at all.
No room service.
The restaurant doesn’t serve lunch
Dinner and breakfast was bad and expensive.
There are 2 other hotels next to it and I would recommend it.
This hotel is far from being a Hilton hotel

Self

10/10

Exceptional

11 Jul 2026

Angela

My stay was great. I only had one issue with the first room. It smelled badly like mold or mildew. I reported it immediately and was moved to another room. The second room was great. The cookies were excellent.
Angela Fowler

Self

6/10

Pleasant

10 Jul 2026

Vashti

Wasn't the worst hotel I stayed in, but there were ants that would appear out of nowhere and bathroom was a little small. The ice machine on our hall was broken. On the upside, their breakfast was good and most staff was nice

Friends_and_family Friends

6/10

Pleasant

09 Jul 2026

Larry

The pool was not able to use. No sighs saying out of order or anything just locked so you cant get in. The shower is free flowing but no drain along the along the floor where the shower curtain is so the water goes all over the floor and your using towels to walk on why you do the rest of what you need to do in the bathroom. I can see the pool but cant use it.

Self

10/10

Exceptional

07 Jul 2026

Scott

Staff were amazing. We had no problems. Everyone was extremely friendly. Location was centrally located for all the areas we needed.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Lissa

Room clean although a little dated. Restaurant not open. Staff was helpful and quick. Airport shuttle clean and on time.

Self

10/10

Exceptional

05 Jul 2026

Olubunmi

I slept well on the succulent bed.
The bedroom should be cleansed, which did not happen throughout my stay.

Family

10/10

Exceptional

05 Jul 2026

Carmen

Swimming pool area needs maintenance

Family

10/10

Exceptional

05 Jul 2026

Silvia

The hotel is a little outdated but it’s clean and the staff is cordial!

Partner

4/10

Poor

05 Jul 2026

Amy

I ordered 2 queen beds but was given a king and told they were sold out of double rooms. I had the reservation for several weeks prior. The hotel room smelled musty and the paint/wallpaper in the bathroom was aging with watermarks. I skimmed the pool myself before going in. We reluctantly stayed the night before an early flight but I would not stay here again.

Family_with_children

6/10

Pleasant

05 Jul 2026

Ramashanker

The elevator was quite far from the rooms, and my key didn't work on the side entrance. I usually love DoubleTree hotels and always stay with them, but this particular location at DFW wasn't very impressive. The AC control unit was outdated with no real controls, and the front desk wasn't very welcoming either. This was the only DoubleTree that didn't meet my expectations.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Julie

Airport shuttle 24/7 was very convenient from DFW. Staff gave very clear instructions on how where to meet shuttle when we called upon landing. Thank you so much!

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Saleem

Hotel is close to everything. Easy to navigate to “touristic” parts of city. Also close to the airport. Pool is okay just needs a bit more care (leaves in pool from surrounding trees). Towels not always there. Just 1 seating area with an umbrella if you don’t take it you’ll be stuck under sun at all times. No music. No lifeguard. Staff was great, except for person who checked us in. Check in is at 3pm, but told us to wait almost an hour claiming room is not ready in a “take it or leave it” attitude, no sense of empathy. When asked how long do we have to wait her response was “I don’t know maybe minutes maybe hours”. Didn’t greet us properly, saw guests being greeted with smiles and cookies the next day from other staff. Didn’t tell us anything about the hotel services (breakfast being included, shuttle to airport, gave us one keycard for room and didn’t tell us how to get to the room, etc). Maybe she was having a bad day? Other than that experience everything else was fine.

Family

2/10

Poor

02 Jul 2026

Sruti

This a old property and not at all maintained well.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Dave

Very comfortable very nice clean staff was great breakfast was expensive at $15

Self

4/10

Poor

01 Jul 2026

Jarrett

The staff were not helpful at all
They look like they did not want to work there or helpful when asking for assistant

Family_with_children

10/10

Exceptional

01 Jul 2026

Wayne

Spotlessly clean and excellently maintained.

10/10

Exceptional

30 Jun 2026

Renee

We checked in extremely late. I'd have to leave very early, but we have the best sleep. The room was clean. Everything was available that we needed and we can't wait to come back and stay for more than just one night

Friends_and_family Family

4/10

Poor

30 Jun 2026

Robert

The property is old, 1970’s Old. When we arrived the receptionist was cold and not friendly. The bathroom in the room, shower was very, very hard to turn in and the TV had no signal. The 7th floor hallway smells old as well. The only 2 positives were the bed and air conditioner. Disappointing for a Hilton branded hotel.

Family

6/10

Pleasant

29 Jun 2026

Ahmad

Air conditioner noise is very loud and not working well.

Family_with_children

10/10

Exceptional

29 Jun 2026

Angel

Great place to stay. Clean convenient to the airport.

Self

10/10

Exceptional

29 Jun 2026

Ercides

Buena experiencia

Business

8/10

Excellent

28 Jun 2026

Hesham

If the shuttle is better, I had to take my own transportation it was significantly delayed otherwise morning staff were good the hotel is well maintained and breakfast choices are amazing

Self

8/10

Excellent

28 Jun 2026

Mariana

We had a very good stay. The air-conditioning worked very well, the room was clean, and despite being very close to the airport, we did not hear airplanes overhead at night. My only disappointment is being charged for parking. I understand this in a downtown hotel, where parking is a premium but in a place like this where parking is plentiful, it doesn’t make sense to charge a guest to park.

6/10

Pleasant

28 Jun 2026

ANRI

We were by the exit door so sometimes smelled like tobacco. We had complimentary breakfast but the lady in charge didnt let us in without a ticket or make us pay, but we were confirmed by front desk that we didn’t need a ticket and it was all good to go.

4/10

Poor

27 Jun 2026

Isabel

Hotel need to invest in remodeling bathroom , lighting and pillows

Partner

8/10

Excellent

26 Jun 2026

Angela

Overall, the hotel was good. Hallway carpet smelled slightly musty and the air conditioning in the room didn’t adequately keep the room cool. Staff was friendly.

Family

2/10

Poor

25 Jun 2026

MarVaughn

Sophia was extremely unprofessional, unhelpful and had me sitting and switching terminals for 3 hours waiting for a shuttle! The shower didn’t work in my room until I had to use all of the strength in my body to lift the lever because I was too exhausted to wheel my luggage back down the hallway to the elevator to request a new room! I’ll never patronize the double tree again it looked like a motel with a paint job.

Self

2/10

Poor

25 Jun 2026

Todd

It says free breakfast and they charge my credit card anyway.

Self

4/10

Poor

24 Jun 2026

Zoie

The front desk ladies were nice, but the AC wasn't working properly and I wasn't notified until I got there, left with no other option to rebook somewhere else ahead of time. I'm 6 months pregnant & was put in a humid wet room with the AC barely working. They gave us a fan to make it cooler but it didn't help and I slept for 2 hours on wet sheets and blankets. Ended up leaving early and just sleeping at the airport.

Friends

4/10

Poor

23 Jun 2026

Brandon

The property was under construction and a bad odor in the room

4/10

Poor

23 Jun 2026

Diego

El aire nunca funcionó no bajaba de 76 grados incluso en la noche

Self

4/10

Poor

23 Jun 2026

Samantha

Biggest compliment was that my shower water turned brown when I was taking a shower. I took concern to front desk as they also were in disbelief of the video I showed them. Offered to send a tech to the room and address the concern but being to young lady’s someone coming to your room at 9pm didn’t feel right. In that same check they assured to call for a late check out in the morning they said “if we could accommodate it we will” I called this morning they said if I wasn’t a Hilton card they wouldn’t do a late check out even though they could. Overall not the worst place but I definitely wouldn’t choose to go again.

Friends

2/10

Poor

23 Jun 2026

Haoyu

AC stopped working at midnight, and I woke up to a room temperature of 78°F, even though I had set it to 65°F.

6/10

Pleasant

22 Jun 2026

NAZIRA ALEJANDRA

Excellent breakfast, really worth it.
The hotel needs maintenance, it looks old, the room has a smell (very humidity) the a/c vents have dust

Great staff

Family_with_children

6/10

Pleasant

22 Jun 2026

EJay

Only giving 3 stars due to the power being shut off at 4am for maintenance. I get this has to be done, but having to leave before that time to not be inconvenienced, was a unpleasant.

Self

8/10

Excellent

21 Jun 2026

Ronnie

We wasn’t at room much but the time in room was good. Rooms seem a little compared the place we stay the night before. Bed needs to be softer but overall good place

Partner

2/10

Poor

20 Jun 2026

Lemuel

Honestly, considering what they charge, I thought it would be worth staying, but I don't recommend it.

8/10

Excellent

19 Jun 2026

Andrew Paul

Free shuttle to and from DFW airport was great. We would stay at the hotel again.

4/10

Poor

19 Jun 2026

Jha-Lon

Property needs updating

Self

10/10

Exceptional

19 Jun 2026

Danny

When you make a reservation, it has been reserved. I went early to check in and they said it has not been ready yet. I had a long flight and I was really tired. I got the hotel by 11am and they want me to wait till 3pm the checkin time. Is there any way or change that would never happen again? Thank you

Self

10/10

Exceptional

18 Jun 2026

KAREN

Great hotel near DFW Airport.
Staff were lovely.
Breakfast available.
Convenience store helpful.

Self

6/10

Pleasant

15 Jun 2026

steven

Hotel was OK. Rooms are little outdated and they want to charge for parking. Biggest issue was with the water temp in the shower. It would go from warm to scalding hot. When I would adjust the temp slightly to be cooler, it then became freezing cold. Happened both days I was there. Seems like the boiler is having issues. If you have young kids that could be a real problem. Coffee bar was closed Sunday morning as well which was odd.

Self

2/10

Poor

15 Jun 2026

Damaris

The rooms are outdated and smell of mold. The pool was out of service. Linens were stained the bathroom is tiny. The drinks at the bar are not worth it.

Business Self

8/10

Excellent

14 Jun 2026

Eliot

All ok

2/10

Poor

13 Jun 2026

Sean

Not clean at all. Bathtub / shower wouldn't drain. Very uncomfortable

Family_with_children

10/10

Exceptional

13 Jun 2026

Gail

Bar tender was competent but not someone I would ever want to be at your front desk. Very curt and certainly not friendly at all.

Self

2/10

Poor

13 Jun 2026

Arbab

Room was with smell, bed sheets were wet and had bug on them. Ac was not working

10/10

Exceptional

13 Jun 2026

Livardo

It was a very nice stay, overall

Self

2/10

Poor

12 Jun 2026

Davonna

They air was out and didn’t offer another room because he said I booked through Expedia! Will never stay here again😡

Family_with_children

10/10

Exceptional

11 Jun 2026

Ellen

The hotel is close to the DFW airport with 24/7 shuttle service. The room was clean and well-stocked. The breakfast buffet was good. I would stay there again if I had to overnight on a flight connection.

Self

10/10

Exceptional

11 Jun 2026

Christian

Stag was very accommodating and the shuttle to the airport was extremely convenient!

Family_with_children

10/10

Exceptional

10 Jun 2026

GEORGE

thanks everyone was great

10/10

Exceptional

10 Jun 2026

Claudia

My room was clean, comfortable and front desk staff super friendly and helpful! Great value for the money.

Partner

10/10

Exceptional

10 Jun 2026

jazia

Clean
Good staff

Family_with_children

10/10

Exceptional

10 Jun 2026

jazia

Clean room
Nice staff

Family_with_children

10/10

Exceptional

08 Jun 2026

Demetrius

I just wanted to tell Larry at the front desk thank you for everything he was a big help

2/10

Poor

07 Jun 2026

William Burrell

Front desk was very nice and welcoming, the property seemed clean at first. There was a terrible mold smell in the room that instantly gave me a headache. The air conditioner was so loud it sounded like a bathroom exhaust fan. Disappointed this is a Hilton hotel. Location was next to a Econo Lodge. Iykyk

Self

10/10

Exceptional

06 Jun 2026

Blake

Everything was great

6/10

Pleasant

05 Jun 2026

Jay

Pretty tired and dated. Definitely could use a professional renovation.

Partner

2/10

Poor

05 Jun 2026

Cara

I didn’t even check in. Despite being in contact with me daily prior to my stay,
The staff failed to mention the AC was out. I was traveling for medical purposes and no AC was a non starter after observing the prostitute romaing the property in andress with holes showing her buttocks, the urine smell upon entering, and the lines of guests checking out due to the lack of air and humid heat in the hotel. I was forced to make alternative accommodation due to surgery the next day. I have contacted support, and I expect at the minimum a refund in full for this inconvenience and poor service.

Self

8/10

Excellent

05 Jun 2026

Arlene

staff was pleasant

Family

8/10

Excellent

02 Jun 2026

Damon

Airport shuttle unreliable.

Partner

4/10

Poor

02 Jun 2026

Thomas

They were having air conditioning issues. I understand things happen but June heat in the south made the temperature in the room near 80 degrees. Everything was very nice though. Clean room, big comfortable bed, friendly and helpful staff

Self

6/10

Pleasant

01 Jun 2026

Thien

Room and hotel is out dated, no free parking , only one staff running the morning breakfast. Ac in the room is noisy

Family