Name: Woodspring Suites Las Colinas
Address: 380 W Lyndon B Johnson Freeway, Irving, 75063, US

2/10

Poor

23 Jul 2026

Osmar

GROSS!

6/10

Pleasant

29 Jun 2026

Mario

Solid location nothing spectacular but nothing bad. Good central location. Was annoyed though that I was in the forth floor and that elevator never got fixed during my 8 day stay

Self

2/10

Poor

29 Jun 2026

Jason

Dirty hotel with roaches

6/10

Pleasant

26 Jun 2026

Elizabeth M

While the system says it is good for solo travelers, it is not good for solo female travelers. The staff and residents are nice, yet this is more of an extended stay hotel than a regular business hotel. Full kitchen is available yet a nightly cost for pots, pans, plates and silverware. It’s ok and safe if you know what you’re getting and for the price they charge, yet not what I expected or was suggested by the reviews.

Self

4/10

Poor

18 Jun 2026

JOSE

It did not look clean . Bed is a cheap bed high from floor.

2/10

Poor

05 Jun 2026

Molly

It smelled horrible in the hotel. The floors in my room were constantly moist and all of the outside access doors wouldn’t work with a room key.

Self

6/10

Pleasant

29 May 2026

Inez

Rooms are clean and not bad for an extended stay. I was impressed with how clean it was. At first time I entered I was worried. Once got to my room, I was super impressed. Don't be fooled by the Lobby, it's safe and secure for sure.

Self

2/10

Poor

27 May 2026

Heidi

I would NOT recommend booking this place - the rooms were not cleaned at all and it was not a good experience. My friend and I immediately found another place to stay after checking in.

Friends

6/10

Pleasant

25 May 2026

Hilary

Went to check in and there was no one at the front desk for about 15 minutes

6/10

Pleasant

22 May 2026

Sangeetha

Floor was dirty, but upon request they cleaned it.
Hair dryer was not working and they didn’t replace. They have two stove tops but pots, pans were not available. Fridge, internet are good. No mirror in the room.

But for the price it’s not bad

6/10

Pleasant

15 May 2026

Eaton

It wasn't a bad stay. The A/C unit was very loud and the remote only turned the channel of the television. It was a non-smoking room which had been smoked in by the previous renter and the was damage to the bathroom door. I could stay again if in the area.

Self

2/10

Poor

02 May 2026

Juan

Room was dirty lobby and rooms had terrible smell. Our neighbors up stairs stomped and banged all night until 3 am no one in the front to handle the situation overall terrible experience. Lady in the front was very nice and kind while she was working

Friends_and_family Family

2/10

Poor

30 Apr 2026

Abhinav

It’s ok to stay but not that great and disappointed

Family_with_children

6/10

Pleasant

17 Apr 2026

Isaac

The clean in rooms could improve and also the smell in the rooma was bad. Food and weed smell in the whole floor

2/10

Poor

11 Apr 2026

Kevin

I had a very disappointing stay at this hotel. The room was not clean, and I even found dead roaches, which is completely unacceptable. On top of that, the staff were rude and did not handle the situation professionally. Cleanliness and customer service should be basic standards, and unfortunately this hotel failed in both. I would not stay here again and would not recommend it to others.

Family_with_children

4/10

Poor

31 Mar 2026

MARCY

No Continental breakfast ONLY coffee. No housekeeping ONLY once every 14 days. Kitchenette only comes with sink stopper NO dishes, pots, pans or silverware. No extra towels for cleaning dishes YOU bring. VERY BASIC , bed, fridge, and 2burner cooktop

10/10

Exceptional

27 Mar 2026

Carla

Good stay for long term

Pet

6/10

Pleasant

10 Mar 2026

Aditya

It's okay

10/10

Exceptional

15 Feb 2026

MJ

Staff was great.

2/10

Poor

15 Feb 2026

Darin

1. Employee Napping on bed - It looked like someone had taken a nap in the bed. I straightened the bedspread as I walked in and the I couls not tell if the pillow had ben sleep on?

2. TV On - The TV was on!

3. Staff was no Help - I got the lady at reception to come and look and she just said they have a new maid that is learning. I told her the TV was on when I walked in and she said they leave them on sometimes. She left, no help.

4. I tried to change the channel on the TV, the remote did not work. I took it to the lady at reception. We verified the batteried were good and the light on the remote were working. She said she would come up in a few minutes an look at the TV. I went back to the Room.

5. No Soap - I waited 15 minutes and decided to wash my hands after playing with the TV remote again and again in an effort to get the TV to Work. There was no soap.

6. Toilet Dirty - Since ther was no soap I started looking around the bathroom and noticed the toilet had not been cleaned. Yes, I have pitures!

Business

2/10

Poor

15 Jan 2026

Tamey

No, the front desk lady was rude. Would not accept that I prepaid for the room at all. Then told me that they didn’t have the room I had originally booked and charged me for an upgraded room. So I paid double and MORE because of an upgrade. Very disappointed!

Business Self

2/10

Poor

28 Dec 2025

Mahendar reddy

Worst hotel . Hair all over the room n bathroom n even on the towels.. Disgusted. left over stuff from who ever was staying before..so definitely rooms were not cleaned.. greezy stuff all over the floor..

Friends_and_family Family

2/10

Poor

14 Dec 2025

teng

Staff was okay , place was horrible , smelled like weed ,people sleeping in cars in vans in the parking lot ,a lots of traffic in and out , noisy , dirty room and bathroom . Booked me into a room where someone was already in , left with trash , urine smell and spots , poop stains mattresses was pictures was taken for proof. Had to rebook another hotel after 15 minutes of checking in. The room was humid , sticky and nasty . Much more but try it out

Business_and_leisure Partner

2/10

Poor

14 Dec 2025

Madar

The room was bad smelling and chargers is not warkig when i call they lies to me

2/10

Poor

13 Nov 2025

Shetria

Ghetto!!! Unprofessional!!! Roaches !!! No class. General manager Moriah lets her staff run all over her! The lazy black guy /light skinned guy who is supposed to be the groundskeeper is rude, tacky,and uncouth. Work on the customer service. Trash in the stairwells all the time. Double locked doors like it’s a prison. Save your money go elsewhere .

Business_and_leisure Family

6/10

Pleasant

21 Oct 2025

mohamad

There wan no one on the office when I arrived at 7pm. So I had to call from my phone for someone to come and check me in. The hallway smelled bad

Leisure Self

2/10

Poor

12 Oct 2025

Eduardo

They canceled my hotel booking day of.

4/10

Poor

05 Oct 2025

Carl

Good, elevator was out of order and I was on the 4th floor

4/10

Poor

25 Sep 2025

Merrill

1st a key to a dirty room
New key/room had burned out and flickering bathroom lights.
An overpriced so-so place that I PAID HOTELS.COM FOR, THEN THE HOTEL DOUBLE CHARGED ME TOO!
HOTELS.CHAOS should be their name

Business

8/10

Excellent

22 Sep 2025

Archie

Give it a go

Clean and safe very basic.

Business

10/10

Exceptional

19 Sep 2025

Jaime

Great but a few flaws

The only thing was the floor was sticky and I didn’t see anyone there when I was staying .. missing tv remote .. other than that it was quiet and comfortable

Self

10/10

Exceptional

18 Sep 2025

Leeza

Pleasant place for rest.

Business Family

2/10

Poor

01 Sep 2025

Paulo

There was nobody at the front desk, rang the bell several times, but had to call on the phone.

Business Self

4/10

Poor

01 Sep 2025

Shaji

Shower was not working. This place is for contractors. Not family friendly.

Leisure Family

2/10

Poor

24 Aug 2025

Kayla

Absolutely awful experience. The room had bed bugs and they had no other rooms to move us to. The only thing they told us was that they sprayed often. We requested a refund and they would not honor it. I never got my money back from the visit and Expedia was no help either. Do not recommend.

Leisure Friends

8/10

Excellent

19 Aug 2025

Kaori

The lady at the front was very nice and helpful

6/10

Pleasant

08 Aug 2025

Quentin

Overall, okay

My stay was okay. The rates were low, so I got what I paid for. Checking in went great, the lady at the front desk was very helpful. The room overall was okay, the floors were very clean and the shower/tub was very clean. Some of the cons, the couch and curtains were dirty. There was some confusion later on in the day because they assigned a woman to my room. I came back from getting food and her stuff was at my door. They kind of sent her on a wild goose chase. She said that was the second room they assigned her that already had someone in it.

Self

6/10

Pleasant

19 Jul 2025

Kellen

Needed to check out two days before my original check out day because I didn't have classes for those two days... I had just only found out, and they weren't helpful at all. I was refunded one cent. Not consumer friendly at all.

Business Family

2/10

Poor

15 Jul 2025

Verified traveler

It’s worst experience, no cleanliness and bad smell, staff is not available,

Business

2/10

Poor

12 Jul 2025

Archie

Never consistant

This place is never consistent. I stay here once a week while traveling for business. On July 5 I rent my usual and was told that no rooms were available I was also told that I should never use hotels.com because they never get things right. The clerk was so rude and dismissive. Last week I stayed in a room that had water damage and mold.

Business

2/10

Poor

07 Jul 2025

Subbarayudu

Terribke..Big disappointment…the room was smelling so bad and horrible..it felts the same entire lobby and elevators..no shower curtain.Bed was so uncomfortable and noisy.no daily room clean up service..poor cleanliness

Leisure Family_with_children

6/10

Pleasant

04 Jul 2025

Edgar Eduardo

You get what you pay for.

Front desk closes after 10pm leads to a nightmarish and incredibly slow check in process, as you have to call a phone number on a piece of paper that’s on the front desk window.

Horrible setup. Had to wait like 30 mins to check in, as no one was answering the phone number.

Having to wait for someone to open the front desk window just to simply check in, and the rep not finding my Hotel.com reservation and telling me she can’t do anything about it and for me to call Hotels.com directly,
to her randomly finding my reservation already printed and ready for me,
was an incredibly slow and painful overall stay.
5 outta 10. Wouldn’t recommend.

Friends_and_family Friends

6/10

Pleasant

03 Jul 2025

Marqueta

The staff was friendly. But it seemed a bit outdated. The kitchenette area was missing a drawer. The tub has cracks on the side. I will say it was clean so that was a plus. So maybe if your looking for something on the cheaper side this would be it.

Business Self

2/10

Poor

25 Jun 2025

Stephanie

Never Again

Horrible, got bit by bed bugs/mites found two dead roaches while I was there. Was suppose to stay for 12 days only lasted 6 days.

Self

6/10

Pleasant

18 Jun 2025

SAHITH

its decent

Self

2/10

Poor

16 Jun 2025

Tarun

Reception area is either closed or No one at the reception. When it was open, I kept ringing the bell, no one came up. Property is pretty dirty. Room was just okay. Deadlock on the door didn't work, refrigerator was corroded etc. Will never stay at this place again for sure.

Leisure Family

2/10

Poor

02 Jun 2025

Dawn

Two cop cars there at 7pm check in Manager asked if I could come back in 30 min because of a “situation” went to get a cold drink from the drink machine and they said it wasn’t working. When we got to the room, the TV didn’t work wasn’t even hooked up. Floor was sticky. But, the hot water in the shower was really hot which was a good thing!

Leisure Family

10/10

Exceptional

17 May 2025

Aaron

Great stay nice quiet comfortable place

Friends_and_family Friends

2/10

Poor

16 May 2025

Yuanyuan

The actual condition does not look like the picture on the website. There is an odor (like smoke) everywhere in the hotel. Only one person works there, and he is too busy and incompetent to address anything since this is his fifth day working there. The location does not look safe. Some people look strange getting in and out, which raises my concern.

Leisure Family

6/10

Pleasant

16 May 2025

Tommie

The property is not kept up, the rooms were adequate and not very clean.

Business Self

2/10

Poor

08 May 2025

ANA

Ay least The receptionist was nice and very attentive. The hotel was noisy and smelly, with a constant stream of loud guests and a lingering odor of mildew.

Business_and_leisure Self

10/10

Exceptional

07 May 2025

Elizabeth

Na

Business_and_leisure Self

10/10

Exceptional

07 May 2025

Elizabeth

Na

Business_and_leisure Self

2/10

Poor

06 May 2025

Mahesh

It 1.5 hours to checkin. Not so clean. Makeshift beds of low quality. Front desk never available. Will not stay here in the future while many better choices are available.

Business Family

4/10

Poor

02 May 2025

James

Not Good

Non smoking room and it smelled like smoke so bad, there was a layer of stickiness everywhere

Business

2/10

Poor

29 Apr 2025

Jenna

This was the dirtiest place I have ever stayed in. Not to mention, I rented a two bed room and they didn’t have that available. I had to share a tiny bed with two other people. This place is terrible. We stayed 1 of our 3 nights.

Business_and_leisure Family

2/10

Poor

27 Apr 2025

Archie

Better than a tent

TV didn’t work no body could help

Business

4/10

Poor

27 Apr 2025

Archie

Better than motel 6

No frills I have stayed here many times recently more and more dogs. The elevator smells, if you have allergies don’t stay here. Also bring febreeze as the rooms smell the same they linens smell unwashed 1stay the tv didn’t v work. Second stay no shower curtain 3rd stay ok but I needed to ask for towels this last time was the air conditioner. Did I tell the front desk? Yes! Her response the manager is not here and it’s my last day.

Business

6/10

Pleasant

25 Apr 2025

Elizabeth

Na

8/10

Excellent

21 Apr 2025

Curresha

Clean

2/10

Poor

17 Apr 2025

Marquevia

INFESTED WITH ROACHES ! WE CHECKED IN AND IMMEDIATELY CHECKED OUT. they were crawling through the walls and cracks! The bedding and towels were dirty. I was scared to sit anywhere in that room. The tub was disgusting. Omg. The outside of the property did not reflect the inside. This why you cannot judge a book by its cover! Hotel staff were nice tho.

Leisure Family_with_children

8/10

Excellent

09 Apr 2025

Verified traveler

Comfortable

Usually great.
The reservation the month later - not so much

Business

6/10

Pleasant

02 Apr 2025

Verified traveler

Fine if you need something on short notice.

Pretty bad, to be honest. Seems like a lot of the guests were actually living there. Lots of dogs barking. Beat-up furniture. Scratched up floors. Front desk doesn't open until 10, so I couldn't even check out when I left. Room smelled kinda misty.

On the positive side, everything seemed to work. TV, fridge, shower, etc. Didn't see any bugs.

I needed a cheap hotel on short notice, and this filled my need, but I wouldn't go back.

Business

2/10

Poor

27 Mar 2025

Adam

Overbooked at hotel and didn’t give us the room

They booked the rooms and my guys that work for me get there and they give them a room with one queen bed in one room and 2 queen beds in the other room. I had four guys that needed a bed and we only had 3 beds. I had to rent another hotel to be able to get two rooms with 4 beds total.

Business

2/10

Poor

27 Mar 2025

Josh

Showed up and they didn’t have

2/10

Poor

26 Mar 2025

Verified traveler

Room was clearly not clean when we checked in at 9pm. The hallways and elevator smelled like weed. Bed was unmade and there was trash and used towels from the person who occupied the room before. There was a note posted on a door down the hall alerting that occupant about pest control coming to spray their room. We did not stay the night and went to find another accommodation.

4/10

Poor

24 Mar 2025

Kendra

Last time I was here it was nice and smelled good. This time, it seems like management change... smell of weed in elevator and hall all 3 nights. Which made me feel uneasy will have to find another go to spot when I just need some space.

Leisure

6/10

Pleasant

20 Mar 2025

Sahil

NA

Business Self

4/10

Poor

12 Mar 2025

Ynise

I had a water bug in my room. The room was not properly cleaned. Staff very professional

10/10

Exceptional

11 Mar 2025

wilson

nice

10/10

Exceptional

20 Feb 2025

Lucky

It was amazing! I really enjoyed my stay. I will continue to stay at this property for my vacations and business trips. Their security is excellent.

Business Family

8/10

Excellent

16 Feb 2025

Christine

Perfectly adequate

Perfectly adequate for our needs, especially for the price. I especially appreciated the kitchen, though other travelers should be aware that the kitchen isn't stocked with anything (no dishes, pots, utensils, etc.) which is in contrast to other similar places we've stayed.

Friends_and_family Family

8/10

Excellent

12 Feb 2025

Jack

The heater did not work in my room

Partner

10/10

Exceptional

03 Feb 2025

Kendra

The employees were professional, polite and nice. The smell of the hotel was nice. My only issue was the bed was too soft needed a like more firmness to prevent backache. But would go back again.

Leisure Self

8/10

Excellent

23 Jan 2025

John

Great price, good stay

Secure, friendly, inexpensive. Rooms are big but sorta empty, designed for long term stays. Kitchenettes in the rooms mean the hallways smell like food. Bed was serviceable. This place gets the job done, for cheap.

Business

6/10

Pleasant

22 Jan 2025

JAIME

Look new

Business_and_leisure Self

2/10

Poor

09 Jan 2025

Keven

It felt unsafe.

Leisure Partner

6/10

Pleasant

08 Jan 2025

Mahesh

Average at best.

Business Family

10/10

Exceptional

04 Jan 2025

Verified traveler

It was amazing!

Friends_and_family Family

4/10

Poor

29 Dec 2024

PRASANNA BABU

Rooms smells terrible
Too noisy

Leisure Family_with_children

10/10

Exceptional

26 Dec 2024

Shavonna

Nice

2/10

Poor

24 Dec 2024

Blanca

A reservation was made for an accessible room and it wasn’t available at check in. It was very inconvenient for a handicapped elder visitor guest with walking disabilities :-(

Business_and_leisure Family

2/10

Poor

20 Dec 2024

Tkeyah

Was refused extra towels and sheets, was told they only change out everything, every two weeks. Tv was carved like tic tac toe

Business Self

4/10

Poor

17 Dec 2024

Mufeed

Though staff was friendly, not very efficient
Room had roach

6/10

Pleasant

17 Dec 2024

RAMIRO

In general was good but in some areas the smell of food was to strong.

8/10

Excellent

13 Dec 2024

Dominique

3 week stay

My stay here was ok. I did have to complain several times about the person above me walking hard all times of night and letting their dog bark off and on from midnight til 5 am. I had a few restless days because all you heard was a dog bark. They did offer to move me rooms but I only had a few days left in my stay. I just don’t like the face that the front desk “closes” at 10pm and opens at 9am, the room gets cleaned once every other week (I had to remind them to come clean the room because I was renewing my reservations through hotels.com), and you have to pay for clean towels if it isn’t your “clean day or week”.

Partner

2/10

Poor

08 Dec 2024

bardi

Horrible. I would not let anyone stay here

Leisure Self

2/10

Poor

02 Dec 2024

christopher

DO NOT STAY HERE. The service is garbage.
I stayed here for 7 days in November 2024.

There is a registered sex offender that resides here. I got the alert that there was one with the same address as this hotel.

In addition, These were my issues:

1. Broken blow dryer, when asked if it could be fixed or replaced they stated “there is nothing we can do about it.

2.They annoyingly woke me up on the first morning of my stay to spray for bugs. Despite this, there was still a huge cockroach and a spider in the room several days later.

3. They DO NOT clean the rooms.
4. They gave me only 2 towels for a 7 day stay. When I asked for new towels on day 5, they stated that they charge $3.25 per day for towel exchange, and even though I didn’t ask until day 5 for a towel exchange, in order to get clean towels, I was going to have to pay the daily fee for every day of my reservation even though I would only be getting fresh towels for 2 out of the 7 days.

They refused to charge me only for the 2 days I would actually use this service.

5. The room was not cleaned well.

6. Although there is a kitchen, there are NO PLATES, SPOONS, BOWLS, CUPS, etc.
you are required to supply these yourself.

7. Their toilet kept clogging up. When I asked for a plunger; they expected me to come down to the front desk to get the plunger, and then carry it through the hotel and back to the room.

8. The WiFi is very slow.

This place is really gross. DO NOT WASTE YOUR TIME/MONEY

Business Self

8/10

Excellent

29 Nov 2024

Lucky

The rug on the passage floor wasn’t clean enough. The odd on the passage was not good at all.

Business

8/10

Excellent

28 Nov 2024

Rajesh Kumar

Can cook in room

8/10

Excellent

26 Nov 2024

SREERAMA

Good

2/10

Poor

16 Nov 2024

Sadiq

no kitchen no room services staff not cooperative

6/10

Pleasant

14 Nov 2024

Amber

Some broken items in the room.

Leisure Friends

2/10

Poor

11 Nov 2024

Cynquita

Bed has pet hair on covers, went to counter no one was available. Ended up leaving because there seemed to be a homeless person sleeping in the lobby

Leisure Self

2/10

Poor

09 Nov 2024

Angela

They charge to have the sheets and towels cleaned I had to take my own trash out to a dumpster. I stayed 8 days no one came to clean after I asked the front desk twice. I was told that I have to speak with management about it. The entire experience was horrible. It looks clean on the surface but its extremely nasty

Business Self

10/10

Exceptional

30 Oct 2024

Brandon

Good experience

Leisure Self

8/10

Excellent

30 Oct 2024

Tiep

Convenient

Business Self

10/10

Exceptional

22 Oct 2024

mejohn

Best

2/10

Poor

21 Oct 2024

Makita

Will not stay at this hotel again‼️ you only get one set of towel. Women bath 2 or 3 times a day depending on their situations. It was me and my daughter with 3 day stay.. We used our towel Friday night went back to get some Saturday thought maybe the housekeeper send the sign do not disturb and didn’t the towel, no that was not the case they told us they only do laundry once every 2 weeks!!! I never heard that in my life from a hotel staff.. I will never stay or recommend this hotel not even for a pet!!!

2/10

Poor

19 Oct 2024

Lakeisha

DISGUSTING HOTEL

Horrible wouldnt recommended, dirty bug infested loud drugs and prostitutes EXTREMELY rude staff. Bad odor filthy hall carpets trash in the stairwells kids running in halls dogs barking broken foors and elevator and poor cleaning. Seriously jist avoid it.