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MainStay Suites Dallas Northwest - Irving

Dallas - TX · United States

2208 Royal Lane, 75229View location

8.4/10Excellent415 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.8/108.8
Condition8.4/108.4
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About MainStay Suites Dallas Northwest - Irving

MainStay Suites Dallas Northwest - Irving in Dallas offers free WiFi, free deluxe continental breakfast and bottled water. Guests suites feature a mini-bar, microwave, refrigerator, flat-screen TV and USB ports. We are located 12 miles from Dallas/Ft.

Worth International Airport, close to local attractions including Peter Pan Park, Rose Gardens of Farmers Branch, Luna Vista Golf Course and Lewisville Lake. Import - Incidental charge upon check in at hotel Card $50 , and if cash $100

Read more about this hotelShow less

With a stay at MainStay Suites Dallas Northwest - Irving in Dallas (Northwest Dallas), you'll be within a 10-minute drive of Galleria Dallas and Irving Convention Center. This hotel is 9.4 mi (15.2 km) from Dallas Market Center and 10.4 mi (16.7 km) from American Airlines Center.

Make yourself at home in one of the 30 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and 42-inch flat-screen televisions are provided for your entertainment. Bathrooms with bathtubs or showers are provided.

Conveniences include minibars and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Optional fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

MoneyGram Soccer Park 2.4 km / 1.5 mi
The Pavilion 5.6 km / 3.5 mi
Irving Convention Center 6.1 km / 3.8 mi
Toyota Music Factory 6.8 km / 4.2 mi
Mustangs of Las Colinas 6.8 km / 4.2 mi
Mandalay Canal Walk at Las Colinas 7.1 km / 4.4 mi
Bachman Lake Park 7.5 km / 4.7 mi
University of Dallas 9.6 km / 6 mi
Galleria Dallas 10.3 km / 6.4 mi
Frontiers of Flight Museum 10.4 km / 6.5 mi
University of Texas Southwestern Medical School 12.6 km / 7.8 mi
Village on the Parkway 13 km / 8.1 mi
Irving Arts Center 13.2 km / 8.2 mi
UT Southwestern Medical Center 13.3 km / 8.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 90
  • hotel
  • City centre
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • LaunderetteExtra charge
Show 6 more facilities & services
  • Multilingual staff
  • Lift access
  • PhotocopierExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    MainStay Suites Dallas Northwest - Irving

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 28 m²SUI.H6-2Q
    SUITE Accessible-Two Queen BedsPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathtub
    • Wi-fi
    • Wheelchair-accessible
    • Microwave
    • Fridge
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    MainStay Suites Dallas Northwest - Irving

    SUITE Accessible-Two Queen Beds

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Room amenities

    • Bathtub
    • Wi-fi
    • Wheelchair-accessible
    • Microwave
    • Fridge
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 28 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Wi-fi
    • Microwave
    • Fridge
    • Bathtub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    MainStay Suites Dallas Northwest - Irving

    SUITE TWO QUEEN BEDS

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • TV
    • Wi-fi
    • Microwave
    • Fridge
    • Bathtub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 28 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Microwave
    • Wi-fi
    • Bathtub
    • TV
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    MainStay Suites Dallas Northwest - Irving

    SUITE KING SIZE BED

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Microwave
    • Wi-fi
    • Bathtub
    • TV
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 28 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Microwave
    • TV
    • Fridge
    • Bathtub
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    MainStay Suites Dallas Northwest - Irving

    SUITE KING SIZE BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Microwave
    • TV
    • Fridge
    • Bathtub
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    MainStay Suites Dallas Northwest - Irving

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 28 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Microwave
    • Fridge
    • TV
    • Bathtub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    MainStay Suites Dallas Northwest - Irving

    SUITE Accessible KING SIZE BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Microwave
    • Fridge
    • TV
    • Bathtub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    MainStay Suites Dallas Northwest - Irving

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    MainStay Suites Dallas Northwest - Irving

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    MainStay Suites Dallas Northwest - Irving

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    MainStay Suites Dallas Northwest - Irving

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    MainStay Suites Dallas Northwest - Irving

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    MainStay Suites Dallas Northwest - Irving

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    MainStay Suites Dallas Northwest - Irving

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about MainStay Suites Dallas Northwest - Irving

8.4
Excellent
415 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.4 /10
Amenities
8.0 /10
100 reviews shown
4/10
Poor
29 Jul 2026
Quentin
The room had a funny smell and the bathroom floor was wet when I first got my keys. I don’t know if it was the shower or the toilet, but something was causing the little puddle. The body soap container was missing from the shower wall, it just had the shampoo and conditioner dispensers. Other than that the room looked nice with the kichenette. The bed was comfy and a/c was great. Probably won’t stay here again.
8/10
Excellent
07 Jul 2026
Quinn
All the people were very nice.
Self
10/10
Exceptional
28 Jun 2026
fernando
pleasantly surprised on the value for the money. rooms are spacious and clean. ample parking, well lit. nice, friendly staff. the only thing to improve is to imstall a door to the restroom. the sliding barn panel does not provide any privacy.
Family_with_children
6/10
Pleasant
28 Jun 2026
Teresa
Our curtains were broken and not attached
Family_with_children
8/10
Excellent
18 Jun 2026
Chris
The rooms were quite nice, but a bit more cleaning would be helpful. Nothing outstanding, just the \"little\" things that set hotels apart (dusting, noticing ledges that build up dust and/or grime, extra attention to the floors, etc).
The \"breakfast\" leaves a LOT to be desired if you're looking for any protein. If you are fine just dumping a ton of carbs, then there are numerous options.
Overall it was a nice place to stay and very reasonable on pricing.
Self
10/10
Exceptional
04 Jun 2026
Godwin
Nice place
Friends
8/10
Excellent
04 Jun 2026
Godwin
Nice place
Friends
10/10
Exceptional
02 Jun 2026
Ray
Good price. Excellent location for Toyota Music concert
Friends
2/10
Poor
02 Jun 2026
Siete
Very very unsanitary and room literally falling apart!!! Bodily fluid stains all over couch, curtains falling off rails, desk leg falling off. Horrific experience.
Partner
8/10
Excellent
31 May 2026
Peter
Na
6/10
Pleasant
28 May 2026
Brian
Rooms were fantastic. Really well put together and spacious. Great furniture. The breakfast food quality was not great
Friends
2/10
Poor
17 May 2026
Decarlo
So when we arrive Thursday afternoon could not check in until 3 pm cause there system was down and there was no one at the hotel that should been my sign to check out . So we we stay so we wake up Friday morning to some type of bug crawling on our sink in the bathroom so I go to front desk ask for a new room and we get it , but to top it off the air conditioner doesn’t work so we check our that hotel . This was a nightmare
Partner
10/10
Exceptional
16 May 2026
Chris
Room was spacious and clean, gym was basic but able to use bench and dumb bells for full workout, breakfast was good, coffee hot, start courteous. One of two elevators was broken hit wasn't terrible. Good price for short stay accommodation's
Partner
6/10
Pleasant
20 Apr 2026
Haley
Breakfast was cold and terrible. Sausage looked disgusting and was wet, somehow? Room was locked when we got there so they gave us a rubber band to keep it from happening again.
8/10
Excellent
12 Apr 2026
Laura
Overall, everything was great
Friends_and_family Family
2/10
Poor
11 Apr 2026
Polo
Other guests were fighting and making noises all night.
10/10
Exceptional
06 Apr 2026
David
Once again, happy to stay here while I was visiting for a concert at Toyota Music Factory. The location is great and the breakfast is also delicious and very filling.
Self
6/10
Pleasant
27 Mar 2026
Amanda
We booked a suite with 2 queens and a couch. Upon arrival, we were told there were none available in the category we booked and the only option for our nonrefundable stay was a sleep in bed at their adjacent sister hotel with only 2 queen beds. I was irritated because I paid more and in an area we weren't staying around because it had the sofa.
Family
2/10
Poor
16 Mar 2026
Ricardo
I made my reservation via hotels.com and paid in advance for a suite for one night. Upon arrival to the property, the clerk didn't recognize my paid reservation so i have to pay again. At the end i was charged twice for the room. The clerk had a very bad attitude. Terrible customer service. The hotel is going down the hill. The hallways have smelly stains everywhere. It looks super dirty. We found leftovers in the microwave too. Don't stay here, worst hotel experience.
Partner
10/10
Exceptional
09 Mar 2026
younil
Good
6/10
Pleasant
07 Feb 2026
Stephon
Great when you first opened. However, since then the cleaning has not been optimal in regarded to furniture, tables and floor. Bed sheets looked new but we never removed sheets to see matress. Work on more detailed cleaning and you can be back to 5 stars.
8/10
Excellent
11 Jan 2026
Juan
Associates are helpful
Business_and_leisure Partner
10/10
Exceptional
10 Jan 2026
Elizabeth
This hotel exceeded all expectaions. The lobby, halls, elevator, and room were spotless. There was a nice, clean scent all over the hotel, and the staff was courteous and helpful. I will book with this hotel again, and at the cost, I'll be staying longer.
Friends_and_family Family
6/10
Pleasant
08 Dec 2025
Alexandra
Lots of strange stains everywhere, elevator smelled like weed
Leisure Partner
4/10
Poor
30 Nov 2025
Hiromi
The room wasn't cleaned up well and the AC had a lot of mold so the air from it smelled mold...
We don't wanna come back at all.
Leisure Family
8/10
Excellent
04 Nov 2025
gregg
Room was clean. Hallways weren't vacuumed every day
Self
8/10
Excellent
29 Oct 2025
Heather
Really clean, very helpful, an i felt safr!
Business Family
8/10
Excellent
30 Sep 2025
Montinique
The property was decent, the staff was very friendly. The only complaint is the bathroom floor needed to be swept well and mopped; the furniture just needed to be wiped down, nothing too serious. The could stand to have someone keep the parking lot swept also. Other than that, it was a decent stay.
Leisure Self
8/10
Excellent
29 Sep 2025
Christopher
Unfortunately some other patrons of the hotel were smoking marijuana both outside in feont of the facility and also you could smell it in some of the hallways. Our room smelled musty when we checked in but management was able to change our rooms.
Leisure Family
2/10
Poor
27 Sep 2025
Jeramy

BEWARE BEWARE BEWARE

TERRIBLE TERRIBLE TERRIBLE! BEWARE!! ROACHES, POT SMOKING, ABSOLUTELY DISGUSTING, STAINS ON THE WALLS ANS CARPET. PLACE NEEDS TO BE BULLDOZED. NOT TO MENTION TERRIBLY SKETCHY AREA. DONT EVEN THINK ABOUT GOING HERE. SLEEP IN YOUR CAR.
Business
10/10
Exceptional
01 Sep 2025
Robert

Good value for the money

Worked out great, clean, friendly and efficient staff, basic complementary continental breakfast. Comfortable beds, great pillows. Stayed for four days for a hockey tournament, the refrigerator, microwave, and free breakfast saved us a lot of money.
Friends_and_family Family
6/10
Pleasant
24 Aug 2025
Verified traveler
When we arrived to the room there was an old plate of food in the fridge & neither lights in the kitchen worked. Tv kept skipping like it didn’t have signal!
Partner
4/10
Poor
24 Aug 2025
Juan
From the outside it looks clean. But once you go in, it has a strong odor, the floors were dirty. The odor smell got stronger once we went up to our room. The hallway floors were dirty and the strong smell.
Leisure Family
8/10
Excellent
16 Aug 2025
Viviana
Friendly service, clean room, the window treatments could cover better. Would prefer less lights during night time.
Partner
6/10
Pleasant
03 Aug 2025
Asencion

Good price but needs improvement

The room we received (104) was super humid. This made it uncomfortable especially at night. The ac was cold but was not removing the humidity. The shower leaked water into the bathroom floor & the bathroom door rail came off periodically which caused us to trip. On a positive note the room was clean and spacious.
Partner
4/10
Poor
03 Aug 2025
Samantha

Disappointing

Checking in was smooth, and the front desk staff was courteous. However, the overall experience left much to be desired. The pervasive use of strong air fresheners throughout the hotel was overwhelming and unpleasant. Upon entering our room, we found the thermostat set to 85 degrees, and it was not cooling properly. When reported, the staff opted to reset the system rather than offer a room change, advising us to “wait a few minutes” for it to cool down, which it never adequately did.

The cleanliness of the room was below expectations. The bathroom features a sliding barn-style door with significant gaps on either side, offering virtually no privacy. Basic amenities were missing. There was no shampoo provided, water pressure in the shower was extremely low, and the towels were rough and uncomfortable. Additionally, there were no sheets or blankets available for the pull-out bed.

Only one elevator was operational during our stay, causing delays. The continental breakfast was minimal and disappointing.

Given the number of alternative accommodations in the area, I would not choose to stay here again.
Friends_and_family Family
6/10
Pleasant
28 Jul 2025
Rebeca
Got there noticed the room couch and floor full of stains, bathroom dusty like they just rinse off stuff and leave , beds looked like they were used and just made had to request new sheets. Noticed hair and dirt on the bed sheets, but staff was helpful to get it fixed but wouldn’t stay here again unless u really need to
Leisure Family
6/10
Pleasant
21 Jul 2025
Verified traveler

Mediocre at best

I have no idea how this hotel has the positive reviews it does. We waited 20 minutes to check in; got stuck in a room that had stains on the sheets, walls, and shower; the bathroom door didn't close all the way; the toilet paper holder was laying on the sink next to the toilet paper; and it was 78 degrees in our room. We did finally get the AC to work and the breakfast spread was decent, but honestly, that's the most positive thing I can say about this place. There was also a very sweet woman working the breakfast that deserves a raise.
Friends_and_family Family
10/10
Exceptional
21 Jul 2025
Jennifer
The atmosphere when u walked in was welcoming! Had a very good smell to....unlike other hotels that smell like old carpet! Rooms were a great size, breakfast was good! All was great!
Leisure Family_with_children
4/10
Poor
08 Jul 2025
Jennifer

Would not recommend

Dirty room - black hair in the bathroom and shower, dirty microwave, stained carpet, and sticky TV remote. The air conditioner started smelling like something was burning when turned on and the breakfast was mushy eggs and greasy mystery meat.
2/10
Poor
07 Jul 2025
Verified traveler

Say NO!

This place was just a stop over before our flight! Oh my goodness it was the most disgustingly dirty place we’ve ever been.
Partner
2/10
Poor
26 Jun 2025
Yvette
I stayed here multiple times prior to my last visit. I wasn’t pleased at all this time. Upon walking in the room the floor was so dirty from not being swept and mopped. The countertops had crumbs and was dusty. The bathroom floor wasn’t swept or mopped. There was hair all over the floors. The bed had hair. I go downstairs to complain they move me to another room it’s the same issue the room was partially cleaned. So I was like I’ll just keep the room I have. As we went to shower the curtain had hair the tub floor had hair and the shelf had hair and open bar of soap that someone had already used. This by far was my worst visit ever. I don’t think I’ll ever book here again. Especially being that they allowed me to utilize the room and not find me something more clean. Definitely was a waste of money.
6/10
Pleasant
23 Jun 2025
Tanasha
The best thing about this property was the convenience to downtown Dallas. The inconvenience was room service did not come in and clean the room every day also when calling down to the front desk, there was no answer.
Leisure Family
10/10
Exceptional
22 Jun 2025
Blake
Easy off I 35E. Front desk was friendly and room was clean and quiet
Business Partner
8/10
Excellent
21 Jun 2025
kum sung
Good overall
Business Partner
6/10
Pleasant
12 Jun 2025
Mike
Smelly
Business
4/10
Poor
12 Jun 2025
Michael
The hallways smelled like burnt food. The staff was borderline rude.
Business
10/10
Exceptional
05 Jun 2025
Lida
Good stay
Friends_and_family Family
4/10
Poor
04 Jun 2025
KIHOON
while im staying there, i couldn't eat breakfast becuase there was no food always..
Business Self
8/10
Excellent
28 Apr 2025
Michelle
Room had to be cleaned again upon check-in. No type of flatware or dishes in room. Smelled smoke on my floor.
10/10
Exceptional
17 Apr 2025
Karina
Todo esta excelente, lo unico que crei que falta para tener un servicio completo, es dejar utensilios de cocina en los cuartos y mas cantidad de articulos de aseo personal, como shampoo y jabon,
Si bien no hacen la limpieza todos los dias, LAS BASURAS SI DEBRIAN SACARLAS TODOS LOS DIAS,
10/10
Exceptional
15 Apr 2025
MOHAMMAD
best
4/10
Poor
26 Mar 2025
Tatyaina
The room was nasty
Friends_and_family Family
10/10
Exceptional
16 Mar 2025
Sergio
Quietness and cleanliness.
Leisure Family_with_children
10/10
Exceptional
13 Mar 2025
Cassandra
Beautiful hotel and pleasant staff.
Business Self
10/10
Exceptional
10 Mar 2025
Myoung-Hwan
Simple, clean, affordable price, and easily accessible to downtown Dallas and the North Dallas area.
Business_and_leisure Family_with_children
8/10
Excellent
05 Mar 2025
Devin
Nice property. Surrounding area is just a little eh but not bad I didn’t have any issues
Business Self
8/10
Excellent
21 Feb 2025
Dahee
Everything was fine but the room is not that clean ..
4/10
Poor
18 Feb 2025
Ghadah


“I had a disappointing experience with the hotel’s service. During my stay from Saturday to Tuesday, housekeeping did not clean my room daily. Despite requesting cleaning multiple times, my room was only cleaned late on Monday after my third request. This level of service was far below my expectations.”

10/10
Exceptional
24 Jan 2025
Michelle
Very clean, breakfast isn't great though. Very comfortable and I will stay again.
2/10
Poor
10 Jan 2025
Verified traveler
No one was there to check in
Business
10/10
Exceptional
01 Jan 2025
Roshunda
Nice but wasn’t close to any great restaurants
Leisure Family_with_children
10/10
Exceptional
19 Nov 2024
Demetrias
The hotel was great new clean the room was excellent and the bed was comfortable could sleep forever I definitely recommend this hotel to anyone who wants a nice comfortable place to stay
Partner
8/10
Excellent
27 Oct 2024
Diana
We had a great stay at the hotel. It was not in the best part of Irving but we had no troubles! I would definitely recommend it.
Friends_and_family Family
6/10
Pleasant
23 Oct 2024
Maya
Staff took forever to check me in. Checked me into an already occupied room then questioned me multiple times doubting that they did before finally giving me an empty room. Weird.
Business_and_leisure Self
10/10
Exceptional
19 Oct 2024
Rochelle
Nice for the price!
Business_and_leisure Family
8/10
Excellent
18 Oct 2024
Stephen

Nice Place In Dallas

Checking in took a little longer then I thought it should of. Desk guy was on the phone with somebody while I was checking in. The room was really nice, had everything I needed and was very comfortable. The area is not great but if you are a man doing a solo trip then it shouldn't be a problem.
Friends_and_family Friends
8/10
Excellent
11 Oct 2024
Jackie
I stayed here overnight after going to King Spa. I had very low expectations, but it was not bad. They did the best with what they had. The room was clean and I was able to order really good Korean food late at night from Door Dash. They had a very basic free breakfast. I made waffles and went back to my room and took a quick nap. The bed was top notch.
Leisure Self
6/10
Pleasant
04 Oct 2024
ROBERT
Not the best area, room was very good, also breakfast.
Desk service was less than desirable.
Business_and_leisure Self
8/10
Excellent
02 Oct 2024
Shamael
I liked the quietness
Business_and_leisure Friends
2/10
Poor
30 Sep 2024
Amber
This property was in a sketchy area, and I felt unsafe to stay at the hotel and didnt end up staying there. The walls were thin. I checked in late so I didnt expect the desk to be attended to right away but I waited there for 20 minutes to check in. In addition the elevators were an issue. One was broken and the other had some substance spilled in it and not cleaned and it smelled. The room was fine and spacious but do to feeling uneasy and thin walls my friend and I decided it was in our best interest to not stay there as she claims she was followed back to our room and 2 men knocked on the door. I tried calling the next morning multiple times to update them and say I wasnt there to check out and wouldnt be returning and never got a call back. Maybe I am dramatic but as a young woman I didnt feel comfortable staying in this hotel, just strange ghetto vibes.
Leisure Friends
10/10
Exceptional
29 Sep 2024
Allisa
I can't recall the receptionist's name, but I think his first initial was B. Mr. B was very pleasant and friendly during check-in, taking the time to explain everything thoroughly.
Friends_and_family Family
10/10
Exceptional
29 Sep 2024
Annisa
Wonderful
Friends_and_family Family
2/10
Poor
23 Sep 2024
Cary
Super stinky smelled like dirty dog.
Friends_and_family Friends
10/10
Exceptional
19 Sep 2024
Angie
Great stay
Leisure Family
10/10
Exceptional
19 Sep 2024
Stephen
Very clean. Great bed. Quiet. Adequate breakfast. Would happily stay again.
Business
2/10
Poor
15 Sep 2024
Maria
Parking lot is well lit (Free) and lobby was clean. The room was good for the price. Small fridge ( not the minis) full size microwave, everything you would need to an extended stay. I extended another day and told the front desk who took all my info and ran my cc again. I requested my room not get room service. Front desk agreed but all the pros end there. That night and next day People were standing outside smoking to INCLUDE the staff even with a sign posted. When I got back my luggage was not in my room nor was my food in the fridge. After waiting for almost an hour I finally get my luggage back and was told they would compensate me with a free night and extra points. Never happened. Hotel should change their protocols and actually INQUIRE when they see someone’s belongings still in the room. Hotel NEVER tried contacting me to make sure everything was okay. A simple phone call to me or actually looking in the system would have avoided all of this. I was told the GM would call me. That never happened either. I would not recommend this hotel to anyone!!
Self
10/10
Exceptional
09 Sep 2024
Stephon

Great place

Great hotel, could use more attention cleaning carpet, sofas and ottoman. Other wise great place to stay!
Partner
10/10
Exceptional
04 Aug 2024
Mikaela
Easy check in. Staff was friendly. Hotel was quiet. Would definitely recommend.
Leisure Partner
10/10
Exceptional
02 Aug 2024
Edgardo

Great hotel, questionable location.

Very cleaned and well maintained hotel. Only issue I had was there there were no pans to cook nor utensils to eat with which is counterproductive to having a kitchenette in your room. Not sure if this was just my room or the standard to be honest as I brought paper plates and plastic utensils just to be on the safe side along with a frying pan. The location is not very convenient either as it is in the middle of a part of Dallas that does not really have much surrounding it so you will definitely need a car to get around for any reason at all. Some local restaurants on the street itself but nothing that really caught my eye. For the price we paid, it wasn't bad at all and did what we needed it to do so no real complaints.
Partner
10/10
Exceptional
30 Jul 2024
Verified traveler
So glad that we found this place. Well maintained property. Room was clean, roomy and beds were comfy. Employees were friendly. Definitely recommended!
Friends_and_family Family
8/10
Excellent
30 Jul 2024
Ester
The front desk was very professional. The room was very clean. Everything fairly new.
Leisure Family
10/10
Exceptional
14 Jul 2024
Ketan
Good and convenient location
10/10
Exceptional
10 Jul 2024
Paulo
everything was very good
Friends_and_family Friends
10/10
Exceptional
09 Jul 2024
Mi
방이 넓어서 좋아요. 가격도 좋구요.
Business_and_leisure Friends
8/10
Excellent
05 Jul 2024
Verified traveler

Comfy beds

Comfy beds and well decorated.
Walls baseboards in bath not as clean. Beds were sweaty inside sheets. Neighborhood International district. Not many places to eat other than Asian cuisine and many many adult clubs close.
Friends_and_family Family
8/10
Excellent
04 Jul 2024
An
The room is very spacious and has a comfortable. But I do recommend the room to be thoroughly clean.
Leisure Partner
10/10
Exceptional
03 Jul 2024
Cristina

Great stay

I enjoyed my stay so much im coming again 4th week
Friends_and_family Friends
2/10
Poor
27 Jun 2024
Jenira

Don’t stay here

Room was dirty carpet nasty Curtains had were nasty bathroom floor dirty microwave dirty didn’t even want to use it and water dripping over it
10/10
Exceptional
24 Jun 2024
Jorge

New hotel

Very clean and new hotel. Very friendly staff. Big rooms.
Friends_and_family Family
8/10
Excellent
23 Jun 2024
Dorothy
It was fine.
10/10
Exceptional
21 Jun 2024
Jehoon

Great Stay

Our stay was exceptional and perfect for our needs. We will be back again.

The only thing I would change is maybe to add a something to the design of the bathroom door as it does not provide adequate privacy.
Business
10/10
Exceptional
19 Jun 2024
Katelyn

11/10 would recommend

We came from a horrible hotel/motel before this and this was a breath of fresh air. Everyone was so nice and accommodating and the place was so clean and put together.
Friends_and_family Friends
10/10
Exceptional
10 Jun 2024
Stephanie

Just What I Needed

Had a layover in Dallas and had to find a hotel. Was happily surprised. Front desk was helpful. Clean room. And a basic breakfast. Conveniently located next to a Korean grocery and other businesses.
Self
10/10
Exceptional
10 Jun 2024
Verified traveler
Everything was great except the bathroom door design. Closed it leaves a large gap that can easily be seen thru.
Friends_and_family Family
10/10
Exceptional
08 Jun 2024
Gonzalo
I’ll stay here every time I’m close by. Clean, cool, and good for the budget.
6/10
Pleasant
04 Jun 2024
evelien
Hotel was conveniently located off the highway. Room and beds were comfortable and clean. Sheets and towels were clean. Enough space to put away luggage. Kitchen was convenient but not stocked. For more towels, kitchen items, shampoo and bedding you have to ask front desk. Front desk often has no one attending and there is no bell. So lots of waiting. Breakfast was pretty good for this type of hotel and plenty seats and very clean. Bathroom door does not completely close so there is ZERO privacy. If it wasn’t for the bathroom door I would give higher rating.
Business_and_leisure Family
10/10
Exceptional
02 Jun 2024
Verified traveler

Enjoyed our stay.

Facility was clean. Room was spacious. Staff was professional. Area was quiet and safe.
Friends_and_family Family
10/10
Exceptional
29 May 2024
Dolyn

Enjoyed my Stay!

Very friendly customer service, nice, comfortable, and cozy rooms!
Business
10/10
Exceptional
28 May 2024
David Aurel
Stay away

Location & surroundings

MainStay Suites Dallas Northwest - Irving
2208 Royal Lane, 75229, Dallas, United States

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MainStay Suites Dallas Northwest - Irving

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