Courtyard Dallas Northwest

United States , Dallas - TX
DALLAS, 2930 Forest Ln
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100 reviews shown

6/10

Pleasant

12 Apr 2026

Nicolas

Decent hotel but shouldn’t have ‘Marriott’ attached to it. Room smelled like mold/mildew, probably coming from the AC. The access door closes to our room didn’t work so either had to walk in from the front, hope someone was walking out, or someone would prop the door open with a rock. Only take cold showers because there’s no vent in the restroom. The lamp shade by the bed was stained really bad but you couldn’t see it unless the light was on. Sketchy area.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

George

Everything was great very peaceful close to all the stores

Self

2/10

Poor

05 Apr 2026

Bezhan

Bed bugs. Stay away from this hotel! Since we came back home, we brought bed bugs with us.

Family_with_children

6/10

Pleasant

28 Mar 2026

Anibal

Parking was easy. Checking in is easy. However, the room's toilet was running and the thermostat was dead. The 2nd room's phone was dead and the A/C made hirribke loud noise. There is also a strobe light at night on the fire alarm which is ridiculous. 3rd floor ice machine was dead. The lobby kitchen's cappuccino & coffee machine was dead. The pool was locked up. This was a disappointing stay.

Partner

2/10

Poor

11 Mar 2026

sarah

The room was hot and never cooled down. The smell of mustyold on the air was constant. And ants all over the bathroom.
The lobby smelled terrible, the carpets were a mess. Not worth 150$

10/10

Exceptional

08 Feb 2026

Victoria

Clean rooms..loved the balcony access! Wish there was free breakfast. But overall it was a nice resting relaxing stay. The bed and pillows were super comfy.

Friends_and_family Friends

4/10

Poor

08 Feb 2026

Amanda

The scent of the hotel was extremely overpowering, even in the room. The bed was very uncomfortable, and the ac kicked off and on all night, and was very loud. Terrible nights rest.

2/10

Poor

04 Feb 2026

tom

If you want to stay at a hotel that has hallways that smell like pot and hear rowdy guests, this is the place for you. Also, there are bugs in the room and highway noise is terrible. I will not be staying here again.

Leisure Family

2/10

Poor

23 Jan 2026

Paola

Terrible customer

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Maria

Excellent

Leisure Family_with_children

8/10

Excellent

07 Jan 2026

Karrin

Very clean, very quiet, and friendly / helpful staff!

Leisure Self

4/10

Poor

31 Dec 2025

minhan

very old and bad smell. never come back

Business

6/10

Pleasant

11 Dec 2025

Karen

Overall our stay was fine, but there were so many little things a 3 rating is all I can do. The bathroom door was fully opened when we arrived and we had to lift the toilet seat and force it past the toilet to get it closed. After that we just left it partially opened and squeezed into the bathroom past the door. Small things were broken all over the room- soap dish, torn couch, crack in light fixture, chips on the counters and nightstands. Thermostat on the wall has no power. The room was inexpensive and seemed clean and we were just there to sleep, but for a Marriot it was unusually tired and worn.

2/10

Poor

03 Dec 2025

Edna

Business

10/10

Exceptional

14 Nov 2025

Carrie

Very friendly front desk person. Interaction was quick, efficient and friendly.

8/10

Excellent

11 Nov 2025

eileen

I missed breakfast but was given tea for free. Had trouble getting cold water out of shower and also getting reception on tv(channels were scrambled)but response was immediate. Room smelled musty but I was able to open door on balcony.

Self

2/10

Poor

06 Nov 2025

Ashley

Dirty, poorly updated, air freshener to cover smell, elevator not working, not clean, mold on bathroom door.

Business Partner

6/10

Pleasant

26 Oct 2025

Charles

Had to get the room key reprogramed 3X. Closest outside door to parking would not work as the scanner was out of order. Bed was too stiff. Shower control valve leaked profusely. Room phone did not work. Hall carpet was dirty and worn out. There was one ice machine on the ground floor and it was quite a hike to get to it. The ice machine did work well and was appreciated.

Friends_and_family Family

4/10

Poor

13 Oct 2025

Terry

The #120 in-room A/C put out a musty, mildewy smell that was very unpleasant. We turned it off and, fortunately, the room was cool enough without it. It was a sickening smell. We won't be returning to this Courtyard.

Leisure Family

10/10

Exceptional

30 Sep 2025

Anthony

Very convenient to our vendors when we travel to Dallas

Business Partner

10/10

Exceptional

06 Sep 2025

ERIC

Parking in front of your room. It being so empty & not serving breakfast.

Business Self

10/10

Exceptional

28 Aug 2025

shawn

Frictionless experience and as expected but a facility that needs updating

Business Self

10/10

Exceptional

21 Aug 2025

Timothy

Great

6/10

Pleasant

19 Aug 2025

Verified traveler

Tired and in need of a refresh.

The bedroom was clean and more modern, but the bathroom (especially the shower) is showing its age and needs a refresh. Gaskets were hanging from the shower door, there was rust/dirt in corners, bad caulking, etc. Bathroom sink light was really dim.

Business

10/10

Exceptional

14 Aug 2025

Michael

I love staying at courtyards. They are consistent and clean and great standards. This one upheld those just like all the others.

10/10

Exceptional

10 Aug 2025

Olga

Everything excelent

Friends_and_family Family

6/10

Pleasant

02 Aug 2025

Joe

Not so clean.

Went out to swim in the pool. Had a large RAT race out in front of me.
Next morning there was Large cockroaches in the bathroom. See attached photo.

10/10

Exceptional

29 Jul 2025

Casey

My stay was pleasant. Centrally located and convenient

10/10

Exceptional

21 Jul 2025

Corny

Very nice

Leisure Partner

10/10

Exceptional

21 Jul 2025

Corny

Very good

Leisure Partner

2/10

Poor

27 Jun 2025

LATOYA

Got drinks from the bar and headed out by the pool area around 3/4pm. A mouse ran across the grass and down into a hole. Against my better judgement, we didn't turn around and continued to the sitting area. Not even 10 minutes later, a mouse came out of no where and laid up against the wall on the balcony.
We immediately requested a refund which the Front Desk was nice about, she didn't apologize but she was nice.

Partner

10/10

Exceptional

26 Jun 2025

Annie

Clean, good location between city and frisco

Leisure

8/10

Excellent

26 Jun 2025

Sonia

The stay was great, overall. Friendly, helpful & courteous staff. The room was excellent! It was clean and inviting. The shower was fabulous with wonderful water pressure.
The ice machine on the 3rd floor was out of ice but that was my only disappointment.

Business

8/10

Excellent

25 Jun 2025

Sallie

A place to be

The check-in confused me because I had to pay a deposit even though my room was already paid for but I did get it back. The pillows on the bed were smelly maybe wash them more often or spray them and the sheets were scratchy. The room was very clean and spacious. The location was great . I would recommend this hotel.

Friends_and_family Friends

10/10

Exceptional

15 Jun 2025

Jose

We enjoyed our stay, and the rooms were nice and clean

Business_and_leisure Partner

10/10

Exceptional

11 Jun 2025

Service was good but you can tell it’s an old building very old elevator

2/10

Poor

08 Jun 2025

Josh

The actual courtyard and pool area was over run with rats. Unfortunately our room was a first floor so the infestation was right outside of our door. It’s terrible that the owner’s of this facility choose not to do anything about this.

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

vincent

Was great

Partner

10/10

Exceptional

01 Jun 2025

David

The hotel staff took great care of me. I had a great staycation there. I highly recommend Courtyard Marriott Dallas Northeast. My favorite hotel.

Self

10/10

Exceptional

31 May 2025

Sonya

Easy check in and staff were very friendly!

Family

10/10

Exceptional

20 May 2025

Camenae

Arriving at almost midnight, after a long drive in a thunderstorm, front staff was very patient and understanding! Thank you!

Business_and_leisure Family

8/10

Excellent

19 May 2025

Nina

Check in and check out was fine, elevator broke so had to take stairs which wasn’t the best given health. Managed for the two days

Leisure Self

10/10

Exceptional

16 May 2025

Shemicka

Front desk lady was helpful and very nice..

Leisure Self

10/10

Exceptional

12 May 2025

Shemicka

It's quiet. The front desk is very helpful. I will definitely booked again.

Leisure Self

4/10

Poor

29 Apr 2025

Verified traveler

Do not be fooled by the other reviewers. Beware

This was an unforeseen excursion and all your competitors were all booked up. The hotel was under construction and poorly renovated. The room itself had a very unpleasant order the entire time as if the vent had never been changed.

Business

8/10

Excellent

27 Apr 2025

Roberta

This property is very convenient location for our family trips to Dallas. The property is well-kept, not overly fancy, and suits our needs for something simple. The staff is excellent.

10/10

Exceptional

25 Apr 2025

David

My favorite Hotel.

It's all good. My favorite hotel. They always take care of me. I highly recommend this hotel. I give the staff a 10+

Self

2/10

Poor

20 Apr 2025

Emma

It felt very unsafe. I ended up having to cancel my reservation after staying nor evening 12 hours due to the fact that I was having people knock on my door both in the hallway and courtyard area throughout the night.

Business Self

4/10

Poor

12 Apr 2025

Verified traveler

Surprisingly not well maintained for the brand of courtyard. Mostly exterior. Elevator soubded horrible like it was going to break down.

Business

10/10

Exceptional

26 Mar 2025

Stephen

My stay at the Marriott was very nice and the staff was so friendly and helpful, especially Rose and Adrian, I'll make sure I come again and was sorry I wasn't able to stay longer because of booking process, please continue to be helpful and healthy ☺️🙏

Self

2/10

Poor

05 Mar 2025

Judith

Property was full of homeless people looking for handouts and begging to anyone walking through the parking lot. There were also numerous women eliciting paid services in the area. When attempting to check in, the front desk staff and 2 guests were yelling at each other, making the entire experience extremely uncomfortable.

Business Self

8/10

Excellent

21 Feb 2025

Michael

The stay at the Hotel was good. However, the staff there could have had fresh coffee ready tkk on go at 5:3@ am

Business

2/10

Poor

18 Feb 2025

Sherri

The reservation was in error and neither the Hotel or Expedia would cancel or Refund
Worst and expensive error.
At eye doctor being diagnosed with Macular degenerative diseasw and Expedia could care less!

10/10

Exceptional

13 Feb 2025

Dean

Everything was great. Staff were very friendly and helpful. I really liked how clean the whole building was. Excellent service as well.

Leisure Partner

8/10

Excellent

19 Jan 2025

Jeremy

Business Self

10/10

Exceptional

12 Jan 2025

Zhen

Very friendly staff

6/10

Pleasant

26 Dec 2024

Verified traveler

The idea of selling Starbucks coffee to the guests - us needing to wait 'til they opened - turned us off to Marriott a few years back. We were attending an evening wedding after traveling all day and would have loved a cup - But nothing was available. We've avoided Marriotts for nearly ten years since.
The Fairfield brand seems to be the exception to this, and we've stayed there a few times.
We tried this Courtyard and, though we could at least get a complimentary coffee in the morning 'til 9:30, you still wanted to sell us breakfast.
I guess we'll have to give up on Marriott again for a few more years. Darn.

Partner

4/10

Poor

23 Dec 2024

Anthony

There was mold in the bathroom. We didn’t get fresh sheets on the bed. The bed was very hard and the pillows that made up the “headboard” didn’t have sheets that fit them properly. The elevator is definitely on its last legs, as it took well over the appropriate amount of time to open when you got to the first floor. Oh and for an entire day we didn’t have hot water. Everywhere was posted that checkout time was at 12, including inside the room but we almost got charged for extended time for not being out at 11…

Leisure Partner

10/10

Exceptional

01 Dec 2024

Maria

Excellent

Leisure Family_with_children

8/10

Excellent

18 Nov 2024

Tracey

I would stay there again. Property has been remodeled.

Business_and_leisure Self

10/10

Exceptional

15 Nov 2024

Bertram

Great stay

10/10

Exceptional

20 Oct 2024

Maria

Excellent

Leisure Family

8/10

Excellent

14 Oct 2024

Leta

Staff was very nice. Very quiet on a crazy ou/Texas football weekend. We will be back next year

Leisure Family

8/10

Excellent

19 Sep 2024

shela

The room smelled moldy, TV had sound but no picture in room #144

Leisure Self

8/10

Excellent

16 Sep 2024

Catherine

The staff was friendly and helpful. The property has recently been redone and everything was \"fresh\" and \"new\" feeling. The only complaint was that the electrical outlets on the beside tables did not work on either side.

Friends_and_family Friends

10/10

Exceptional

15 Sep 2024

Jefferson

Very good customer service, clean room and easy to drive around.

10/10

Exceptional

03 Sep 2024

Patti

Love it

4/10

Poor

02 Sep 2024

Ayako

Terrible experience

The smell of the room was terrible. It was the smell from the humidity even if AC was on. Friends who stay with us also mentioned the same thing so the bad smell seems to be consistent with all the rooms.

AC noise was too loud to sleep. We ended up turning off and suffered from the heat.

Water stain on the wall bothered us.

Two dead cockroaches in the closet and bathroom welcomed us when we first entered the room.

Friends_and_family Family

6/10

Pleasant

18 Aug 2024

Marilena

None of us liked the mattress and did not sleep well.

Friends_and_family Family

8/10

Excellent

06 Aug 2024

ELIZABETH

Quiet overall, the pool was available and we enjoyed it! The room was comfy.

Business

4/10

Poor

03 Aug 2024

Verified traveler

Bath tubs breaking

Stay here several times, this time both rooms they gave me were in very bad conditions

Friends_and_family Family

10/10

Exceptional

02 Aug 2024

Kelvin

Everything went well with room and staff. Quiet stay. Clean room.

Leisure Family

4/10

Poor

25 Jul 2024

Leticia

Meh…

It was nothing like in the pictures and I let the lady in the front desk know that they should at least said something about it on the website that it was under construction.

Friends_and_family Family

2/10

Poor

18 Jul 2024

Verified traveler

The wallpaper was peeling, the sink was leaking, there was rust everywhere in the bathroom, and on the second morning, the bathtub had 2 large cockroaches. This was absolutely horrible for a Marriott.

Business

10/10

Exceptional

10 Jul 2024

John

I liked the courtyard. Peaceful.great music whole weekend!

Leisure Family

6/10

Pleasant

24 Jun 2024

Jeff

Eh, won't stay here again.

Didn't realize the area this hotel was in - not the worst part of town, but not the best. Room was adequate for an overnight stay. Bed was comfortable. Shower head was set to drive the water through your body, no way to adjust water pressure. Temperature went from tepid to HOT without warning. Bar was not open on a Saturday night. Staff was difficult to understand and not very personable.

Friends_and_family Family

2/10

Poor

23 Jun 2024

Verified traveler

Not what the pictures looked like. Definitely would not be coming back.

4/10

Poor

23 Jun 2024

Jasmine

Stinky rooms

The hotel is under construction which wasn’t bad. But the room has a musty order. Other family members rooms did as well.

Friends_and_family Family

8/10

Excellent

22 Jun 2024

Widne

It was great to stay with them
Hope to do it again soon 👏👏
Keep up the great work

Leisure Self

10/10

Exceptional

19 Jun 2024

Michael

We enjoyed our stay. Loved the property nothing to complain about.

Leisure

8/10

Excellent

07 Jun 2024

Jessica

I enjoyed staying here, I was in Dallas for my last classes of the quarter and I stayed at this hotel with a classmate, the beds are extremely comfortable, the air conditioning works perfectly, the shower is WONDERFUL only the bathtub took a while to drain the water. The staff was super attentive and kind, the room service was of good quality. They are renovating and there was a little smell of paint in the hallways but nothing that bothered the rooms. It was a good experience.

Business Friends

2/10

Poor

07 Jun 2024

Johan

It looks like a Dump to be honest. I stay in Courtyards all the time because of travel. This is not a real Courtyard. Its run down. From Roaches to the Doors literally being broken. Even the elevator was worrisome.

Business Family

2/10

Poor

30 May 2024

Naomie

I booked a Marriot Bonvoy property thinking it would at least be somewhat nice. Upon my arrival at the property I thought it was abandoned. The front windows were boarded up and one of the double glass doors was off and lying there. I stumbled through all of this to get to check in because my reservation was non refundable. Once checked in, I made my reservation at to the room via the stairwell, the stairs flooring was torn up and pieces lying there. Finally, the room was somewhat clean however there was a wet dog smell and what looked like a blood stain on the floor. Overall a horrible experience, save yourself $60 and book a Days Inn for the same quality or maybe even better.

Business Self

2/10

Poor

28 May 2024

James

Well, when I got to the room, you had a high humidity humidity, but I never really checked on too much of anything brought my PS five with me and turn it on and entertain the family before it was bedtime. I turned it off and went to sleep I proceeded to wake up the next morning, my PlayStation wouldn’t start and it was light and we had the windows open and light on. We seem to notice that the room has always been with moisture because I noticed some spots on the wall and on the ceiling in the corner, and they appeared to be mold

Friends_and_family Family

2/10

Poor

28 May 2024

Marakia

Once I made it to check in, i was made aware the hotel did not have any rooms. The hotel did not provide any accommodations for the inconvenience or anything. Just said they didn’t have anything available and gave me a refund for not the full amount. Highly unacceptable!

10/10

Exceptional

27 May 2024

Ana

Nice and clean

Leisure Family

10/10

Exceptional

27 May 2024

Reginald

I hope restaurant reopens lunch and dinner options. Otherwise, my stay was good.

Leisure Self

2/10

Poor

26 May 2024

Mercedez

Just a flat out inconvenience and stressful situation

Business Self

2/10

Poor

25 May 2024

Verified traveler

Spider on the bed crawling around, room and hallway smelled like numbness - awful!

10/10

Exceptional

19 May 2024

Samantha

We loved the hotel, looked a little sketchy since they are remodeling the hotel but the updated rooms are nice, and the staff are extremely sweet!

Leisure Family

8/10

Excellent

19 May 2024

Siva

There was.renovation going on, so the hotel.was a little messy. Room was great.

Business

10/10

Exceptional

06 May 2024

Mercedez

Good clean and easy check in

Business Self

4/10

Poor

06 May 2024

Hector

6/10

Pleasant

28 Apr 2024

Tan Yen Sik

Cleanliness can be improved

Business Friends

4/10

Poor

12 Apr 2024

John

First, the entrance was blocked off by construction fencing.
It was advertised that it had a restaurant but all they had was a breakfast bar.
There was two different internet portals. One for the room one for the lobby. When I explained this to the manager he wouldn’t believe me even after I demonstrated it.
The kitchen was short staffed so breakfast was cut off early when they had a group meeting.
This was was the worst managed Courtyard I have stayed at ever.
Since I had to do my business work in the lobby I heard multiple complaints at the front desk.

Self

4/10

Poor

23 Mar 2024

Gerd

It appeared under repair. The entrance was closed for construction. Had to find a way in thru a thunderstorm. Given directions to use a side entrance that was out of order. Reservations was for 1 king room and two queen room. Got two queen rooms. Tv remote did not work. Had to manually run the tv. Not what we expected from Courtyard Marriot

Business Partner

10/10

Exceptional

18 Mar 2024

Wayne

This trip was unexpected but staying here made it well worth it.
Everything was great & the staff was exceptional.
I certainly will choose this hotel again.

Business

2/10

Poor

09 Mar 2024

Erica

DO not stay here!!! This is NOT fraud!! And I have contact Expedia. I am disappointed with your company and will be contacting the local news station Monday morning and social media right now.

I just recently got marriied and my name changed. That is why I have two last names!!!

My son was on his way home from college tonight from Dallas to Memphis.! His flight got delayed and he can’t come home now until tomorrow. I am in Mississippi. I booked my son a room with your hotel so he can get rest. You Denied him!!!

How would you fill if your child was 9 hours away from you and someone did what you did?????? I am a concerned mom and you said I was a fraud! I will be telling everyone about YOU treated me and my son

10/10

Exceptional

08 Mar 2024

Sharon

Very nice hotel great stay

Clean and it was nice having your room cleaned too!! Very friendly staff! Would stay again! Good location

Business

6/10

Pleasant

04 Mar 2024

Patricia

area was not the best, but staff were super nice!