Name: Comfort Inn Dallas North Love Field Airport
Address: 11069 Composite Drive, Dallas, 75229, US

2/10

Poor

25 Jul 2026

irene

rooms were dirty walls were full of mold and floors were dirty

4/10

Poor

12 Jul 2026

Steven

The staff is rude and don’t help at all. The jacuzzi tub didn’t work, the room was dirty even the sheets. The tv wouldn’t stay on. The place was just terrible and I do not recommend. I would have canceled if I could get my money back cause over $100 was ridiculous for that.

Partner

2/10

Poor

08 Jul 2026

Teasmine

Room was nasty baby roaches everywhere. And me and my wife n kid was bit.

Family_with_children

10/10

Exceptional

16 Jun 2026

Joe

Bed comfortable and breakfast was good

6/10

Pleasant

16 Jun 2026

Rebecca

We had issues opening the door to our room. Not a clean as it had been in the past.

Partner

4/10

Poor

14 Jun 2026

Douglas

Didn’t care for it

Self

8/10

Excellent

03 Jun 2026

Lucinda

Overall no problems, however the room was very damp I think something was wrong with the AC, and there was a slight smell of cigarettes and weed throughout the building

Friends_and_family Family

2/10

Poor

01 Jun 2026

yury

Lamentablemente la hoteleria de dallas es administrada por gente de la india, que desconocen de hoteleria, ya que este se puede caer a pedazos y no les importa invertir en su mantenimiento, ellos siguen lucrando sin importar que venden servicio.... no recomiendo este hotel, parece un refugio para homeless

Family_with_children

2/10

Poor

26 May 2026

Seth

This place is in a bad area. Unhoused everywhere, felt very unsafe. It is dirty, only 1 door with access ( I assume for safety) The whole place is dirty and beat up. Specifically stayed at a motel with breakfast to not be able to eat because of sanitation. The room was nasty. The more you looked the worse it got. Dust on outlets, stains on the pillows, sheets, bath towels, multiple hairs found on different surfaces in bathroom. You could see dirt and debris around the room. I put on brand new clean white socks and walked around just the room for 10 minutes and they were stained brown. Disgusting. The TV barely work. Microwave didn't work at all. Coffee pot never seen a rag. So gross. Dont stay here. It isn't worth it.

Friends_and_family Family

2/10

Poor

24 May 2026

Tameia

Upon arrival we were met with a horrid smell of cigarette smoke and the bed appeared stained and wrinkled. I asked for new sheets, instead was told my room would be changed because the cleaning staff was leaving for the day, it was 10minutes after 3pm, check-in time. I wasn’t upset about the room change because I was assuming it would be nicer. However, the next room was far worse stained sheets, carpets stained, ac stained, pillows stained, lamps stained. The worse part was having to kill a COCKROACH in the room. To be clear I then immediately requested another room change because where there’s one this another in that room. The final room I wasn’t expecting anything better just hopefully no stained sheets, and yet again I was let down. We had just got off a flight and had a plethora of things we had to do, so we settled and removed the sheets that were stained. We were able to get some blankets to use from our close by family members house. This hotels looks nothing like the pictures they are advertising.

Family

2/10

Poor

23 May 2026

Roy

This hotel was terrible. The images on this site are not reality. The property is rundown. My room furniture was damaged and the room smelled of marijuana. I was not able to get a refund. I was polite and asked to be moved to another room but the clerk said there were no other rooms available. I left and slept in my truck. I don’t blame Hotel.com. This was my first bad experience. Save your money and stay somewhere else.

Self

4/10

Poor

19 May 2026

Pamphila

We stayed here for one night with a group of 5 people in two rooms before flying back home. For a quick overnight stay, it was okay, and the price worked well for our family. However, the photos online are very deceiving — the lobby is really the only area that matches the pictures. Once you get down the hallways to the rooms, there’s a very old smell mixed with cigarette smoke that hits you immediately.

One thing that caught us off guard was the required CASH $60 deposit per room. They also inspect the room at checkout for stains or damages, which felt ironic because the rooms themselves were covered in stains. The couch was heavily stained and honestly unpleasant to look at, and the carpets throughout the room were stained as well. Overall, the rooms had a strange odor that made you question how thoroughly things were cleaned.

That being said, the beds were incredibly comfortable, the water pressure in the shower was great, and the staff members we interacted with were very kind. While I personally wouldn’t stay here again, I can appreciate it as a budget-friendly option for a short one-night stay.

Friends_and_family Family

4/10

Poor

16 May 2026

Zamiyah

Not clean. Sheets not white. Stains on everything. Took $60 deposit for any stains or anything wrong with the room, when the room was already filthy. Deposit was returned and was aware of the pre-stains.

Family_with_children

2/10

Poor

07 May 2026

Bao

I have stayed at other Comfort Inn before and have never had any problem until now. The room was very dirty upon checking in. There was popcorn and stain underneath of the mattress. The bathtub wasn't clean; there was red/pink residue all over (who know what it was). The lamp was rusted. Even though it was a smoking free hotel, there were a lot of people smoking. Even when they did it in front of the receptionist, they did nothing. The smoking smell is everywhere once you step inside.

Self

2/10

Poor

06 May 2026

Thomas

Pictures are NOT a great depiction of this hotel. Not kept up with. Elevator lights inoperable. Cash only deposit. Beds rock from being uneven. Staff is kind. Decent people. Hotel on the LOW END

8/10

Excellent

03 May 2026

Nyisha

The room was clean, but the property was a bit old! The elevator was broke, but the stairs were in a convent space.

6/10

Pleasant

26 Apr 2026

ossama

Nice service

Self

2/10

Poor

21 Apr 2026

Antonio

Didn’t get to stay there customer service, very rude very disrespectful, wasted money and had to sleep outside

8/10

Excellent

12 Apr 2026

Gregg

Not enough selection

Self

6/10

Pleasant

03 Apr 2026

Ricardo

Breakfast was subpar, hotel showed its age but no excuse for not super clean.

Friends_and_family Family

2/10

Poor

29 Mar 2026

Colee

I did not feel safe in this place. There was an incident when I was there where somebody who was injured and bodily fluid was dispelled throughout the facility. The bathrooms were important condition. The bed was nice. The hallways had trash as well as the stairwells. The staff was very nice. The elevator was malfunctioning and only one of the elevators worked.

Self

4/10

Poor

25 Mar 2026

Miguel

THE ROOM WAS DIRTY AND ROACHES IN THE BATHROOM. LAMP LIGHTS DIDNT WORK AND DRESSER DRAW KEPT OPENING AS IF THERE WS A GHOST OPENING THEM ALL THE TIME. THE SHOWER KNOB IS UNPROFESSIONAL AND ATTACHED WAS A SCREW.

Self

2/10

Poor

08 Mar 2026

Alicia

I do not recommend this place. Especially if you have kids. Dirty, smelly and just by telling you there’s a nightclub right behind tells you enough. I really tried but with just an hour of being there I couldn’t.

Family_with_children

6/10

Pleasant

06 Mar 2026

mark

The place was suspect. They didn’t even have a hairdryer to give to us.

2/10

Poor

05 Mar 2026

Jazmyne

Parking was easy

Self

2/10

Poor

16 Feb 2026

Paul

I didn’t feel safe at the hotel with my and grandchildren. The hotel smell like someone was smoking marijuana by entrance of the hotel and and third floor. I was discuss with un safe environment . I checked in and took my family to safer and cleaner place. I would like to get my refund.

2/10

Poor

11 Feb 2026

Waynisha

It was bugs everywhere and the elevators wasn’t working and the manager was just rude

Self

2/10

Poor

22 Jan 2026

Lodena

poorly maintained minimal cleanliness odors etc. obviously floors need to be clean and carpet shampooed

Business

4/10

Poor

19 Jan 2026

David

Room was nice, but there was people in the hallway being loud after 10pm.
Then I went to take a shower and the Shower knob was stripped so I couldn’t turn on the water.
I did not complain because I was only there for 2 days, and I had showered before I arrived at the hotel.

Self

2/10

Poor

15 Jan 2026

Ruby

The room was dirty it had a smell throughout and the sheets were all stained all the pillows had glitter on them they didn’t clean the room well on the floor next to the night stand there was trash from previous people that were there before me.

Self

4/10

Poor

14 Jan 2026

Antwonia

Didn’t have towels to wash our selves for the night and we had a child present never been to a room and there where no face towels in them but there was a deposit charged the showers could have been better cleaned also

Business_and_leisure Family_with_children

4/10

Poor

12 Jan 2026

Jay

The hotel in general was dirty. In my room there was left over food in the fridge and I'm sure the shampoo and conditioner was used the bottle was half full. Service was unfriendly. The breakfast was average and ran out quickly and the guy behind the desk did not seem interested in refilling. I will not be back.

Leisure Partner

6/10

Pleasant

11 Jan 2026

Gregg

Rough looking carpet. Not sure how breakfast was. They ran out of eggs and sausage. The line for the food they did have was long as a result. We left to have breakfast at a restaurant.

10/10

Exceptional

07 Jan 2026

Quantitia

Very clean, quiet and relaxing environment

Partner

8/10

Excellent

03 Jan 2026

Stephen

Good hotel at a fairly decent price

Business_and_leisure Self

4/10

Poor

30 Dec 2025

Joshua

The first room we checked into had dead cockaroaches in the bed and the room was cleaned we then went to the front desk and was given a second room thankfully it was clean. The bathrooms in the lobby were inoperable as well as the gym along with a couple of other amentities

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Angelina

Yes

4/10

Poor

30 Nov 2025

alejandra

I tried getting a hold of the front desk for I would say 3 days and no one was able to answer the phone on any of those days. The phone rings, then a recording plays asking to you make a selection and then it just repeats over and over.
I had a reservation of 1 king bed and was given a room with a queen bed. When I went to ask the front desk to move me to a King bed, the man said all king beds were taken. My husband kept telling him we booked for a room with a king bed to which the man said all king and queen beds are the same size. At the end the man said he could instead give us a room with 2 queen beds.
When we went into the room one of the queen beds had stains and the room smelled funky.
Hallways reeked of weed. Elevator is missing buttons but it was working.
For the $60 cash deposit they make you sign a ticket saying you provided the $60. During check out we asked for the cash back and were provided it with no issues.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Alan

This is a great place to stay for the price. Rent desk so super friendly. It’s not the Four Seasons but it’s clean and comfortable.

Business

6/10

Pleasant

28 Nov 2025

DENIS

matelas et literie très bien.
les week-end, pas pour enfants...
situé dans un parc industriel, les alentours sont ordinaires
un peu trop loin du centre-ville

Leisure Self

4/10

Poor

20 Nov 2025

Joshua

The room was not clean. There was blood on the wall in the bathroom, hair in the bed and food smeared on the light switches. The staff was nice though. The breakfast was mediocre.

Business Family

4/10

Poor

18 Nov 2025

CHARLES

Room felt like a second grade room, curtain was broken and suspending in corner and couldn't close, room smell was stuffy, shower curtain was broken in a few places on the rail and looked tatty. Staff look like they just woke up from a nap. Really will NEVER stay at the hotel chain again.

Business Partner

2/10

Poor

15 Nov 2025

Esmeralda

They did not allow anytime check in. Even though it’s says it in the regulations

2/10

Poor

13 Nov 2025

Ireri

I had a bad experience at this hotel. The staff refuses to return my $60 deposit, which they also require to be paid in cash. I called to resolve the issue and was told to call back the next day to speak with the manager. When I called again, no one answered. I have gone in person three times, and the manager, Shweta Patel, is never available or refuses to return the deposit. Very poor customer service. I do not recommend this place.

Tuve una mala experiencia en este hotel. Los empleados se niegan a devolverme mi depósito de $60, el cual además solicitan únicamente en efectivo. Llamé para resolver el problema y me pidieron comunicarme al día siguiente para hablar con la gerente. Al volver a llamar, nadie respondió. He ido personalmente tres veces y la gerente, Shweta Patel, nunca está disponible o se niega a regresar el depósito. Muy mala atención al cliente. No recomiendo este lugar

Self

8/10

Excellent

24 Oct 2025

Arien

Cheap and not disgusting

Pros: The room was clean. Staff was kind and helpful. The heat/ac was good in my room. Parking was good too.

Cons: Not in a great area (but feels safe once inside) some chips in furniture, it smelled like weed in the 2nd floor hallway, the breakfast food was gross but they had a couple of good options (yogurt, fruit, cereal and waffles)

All in all, if you want something cheap and good, this place is for you.

A heads up before you go, they require a $60 cash deposit. They didn't find any issues but I took pictures of the chips in furniture before I unpacked just to be safe and I advise you do the same.

Friends_and_family Family

2/10

Poor

22 Oct 2025

Muket

Not good

6/10

Pleasant

20 Oct 2025

Jacqueline

The room was ok. It smelled horrible and the shower rod was broken.

Business_and_leisure

4/10

Poor

17 Oct 2025

Clara

Yes, I know we came in late, but it was just one person checking in a long line of people. I would think there should be at least 2 people at the desk, just in case. Also there were nothing but blue stripe swimming pool towels available my whole 2 night stay. I had to go buy an hand towel to wash up. I was in room 230 the bed close to the window, had a iron rod sticking out of it which my leg was slightly injured on. The lobby was warm all the time, but the room was much cooler, I'm grateful for that. These are all the reasons my stay got poor rating.

Friends_and_family Family

2/10

Poor

16 Oct 2025

Dan

$60 cash deposit required but they don’t even check the room. The room stunk very badly of cigarette smoke and the hallways and elevator smelled like hydraulic fluid. The walls were dirty in the room, there were no wash cloths. Breakfast is set out at 6am BUT it does not get replenished so by 7 there’s only waffles available. The front desk lady was very nice and polite and she does try to be accommodating. The hotel as a whole is just lacking. Do not recommend unless it’s the very last option available.

Business

10/10

Exceptional

13 Oct 2025

Kevin

Staff was ok, room acceptable, limites breakfast options.

Leisure Partner

6/10

Pleasant

11 Oct 2025

Crystal

There was always hair on what suppose to be clean towels. Staff is okay, the person ( guy) that works Sunday and Monday is nice. Two elevators but one is broken and it’s been broken for a while, second one is not so good neither. Well my room was okay, price was okay, area not so good, things are far

Self

4/10

Poor

07 Oct 2025

Edith

No parking spaces due to people from across the bar parking at the hotel

Leisure Family_with_children

2/10

Poor

06 Oct 2025

Chloe

The first room we checked into has stains on everything. Hair was in the bed. The bed was wrinkled. The bathroom was barely cleaned. There were holes in the wall. The TV and thermostat had broken parts. We asked to be switched to a new room and as we walked in to check the new room the lights were broken. Also, there is a foul smell throughout the hotel. The rooms smell so musty and like mildew. We had to book a new hotel because there was no way we could sleep comfortably. Also, I’m pretty sure the staff know it’s bad—he didn’t seem surprised when I told him to cancel our booking.

Leisure Partner

10/10

Exceptional

04 Oct 2025

Dennis

5 stars no doubt room super clean, bed nice and comfortable

Business_and_leisure Family

4/10

Poor

03 Oct 2025

Jose

The outside was dirty. The parking was fenced in but no security and anybody can drive in. My truck was stolen out of there at 12pm.

Friends_and_family Family

2/10

Poor

30 Sep 2025

Barbara

There was a roach in the bathroom and on the front door. The telephone in the room did not work. The bathtub was clogged so when we took a shower, it would fill up. We tried calling the office several times and no one answered. When we went down there we asked them why they weren’t answering the phone and the lady responded “do you want me to answer the phone or do you want me to help people at the counter end“ but no one was at the counter and she was sitting down. we didn’t have face towels. The elevator is super scary. It feels unstable. Never again!

Leisure Family

2/10

Poor

29 Sep 2025

Fernando

Disgusting hotel trash everywhere outside has NO laundry room they never answer the phone you can’t cancel no refund plus they charge $60 security deposit even if they have your Credit card on file they pretend to not speak well English but they understand
They have bugs
No extra towels if needed
Just don’t stay here it’s scary outside there’s homeless ppl and violent people in the premises
Stay away from here!

Friends_and_family Family

2/10

Poor

29 Sep 2025

LISA

Wasn't too safe, phone and Tdidn't work

Partner

4/10

Poor

28 Sep 2025

Christina

The staff was very helpful and kind. The hotel was run down and in a very bad part of town. Smelled like mildew or mold on every floor but the 2nd floor. We stayed on the fourth floor. Club next door took up parking and people were loud at all times of night. There was trash everywhere outside. I don’t suggest it for families.

Friends_and_family Family

8/10

Excellent

26 Sep 2025

Luis

Since I'm Westin Resorts, West Jets, and Navarro CVS pharmacy I should have the whole year for free all paid for at the Hilton Marriott Hyatt Radisson

Leisure Family

8/10

Excellent

26 Sep 2025

Luis

They forgot to do the service from yesterday, before, yesterday, today, and the coming for tomorrow even though I gave them a tip of $30,000 USD from the JP Morgan Chase bank money that came from the oil drilling exploration businesses from Texas, American Airlines, Texaco, Valero, AT&T Wireless and the Dallas Cowboys.

Leisure Family

8/10

Excellent

25 Sep 2025

Christopher

Meh

4/10

Poor

20 Sep 2025

Brad

Didn’t like to $60 cash deposit you have to pay up front.

Leisure Partner

2/10

Poor

18 Sep 2025

Alex

They do not give you a heads up of the mandatory cash only deposit that must be made at check in.

Leisure Partner

4/10

Poor

17 Sep 2025

Kayla

Hotel overall was nice the area definitely had me watching my surroundings. Breakfast was nasty. The room was average the bed was clean.

Self

10/10

Exceptional

15 Sep 2025

Robert

Good

10/10

Exceptional

11 Sep 2025

Angel

Was not aware that they only took cash for deposite. Other than that it was a decent stay for the price.

Self

10/10

Exceptional

07 Sep 2025

Dillon

Clean room! Walked into the room and the ac was on and room was nice and cool. Room smelled good bathroom was clean and the staff was friendly. Pool looks clean as well. And the price was good. Only bad thing is the area around is probably not the best but the hotel itself and room is really nice

Leisure Friends

4/10

Poor

03 Sep 2025

Elizabeth

Staff was decent. Hotel felt old and run down.

4/10

Poor

01 Sep 2025

Maria

Front desk did not have change for $100 for their $60 incidental fee so they made me leave the whole $100. Cockroach in my room. Fridge did not cool and microwave smelled bad. Pool water was almost green. Crackheads hung outside. They refused to refill anything 30 minutes before breakfast hours were over despite the number of people still needing breakfast. Would not stay here again.

Leisure Family_with_children

2/10

Poor

01 Sep 2025

Daniel

There was blood on the ceiling when we first arrived to the room.

Business Friends

10/10

Exceptional

31 Aug 2025

Craig

Awesome

Friends_and_family Family

6/10

Pleasant

28 Aug 2025

Verified traveler

Concerned.

The staff was friendly and professional. However, the room I was given had 2 roaches in it. I was then given another room and it had a roach in it as well.

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

Magali

I paid extra to have a city view and had a parking garage view.

2/10

Poor

23 Aug 2025

Moinul

Terrible vent system in bathroom, asked for compensation, they offer me to get refund and leave for other hotel. Sucks !!!

2/10

Poor

22 Aug 2025

Patricia

The hotel ares nothing abt the clients. The elevators couls break down any second. The breakfast was horrible. It is roach infested. The laundry unit was not working. No room service my entire trip. Just poor service

Friends_and_family Family

10/10

Exceptional

20 Aug 2025

Craig

Relaxation at its best

Awesome stay, the service was great and very accommodating

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Wanda L

My stay here was great, no issues what so ever. There is a club across the street and people used the parking from the hotel to go there which the clutter of cars was uncomfortable bit over all great stay. Would stay again.

Leisure Family_with_children

4/10

Poor

17 Aug 2025

Christine

NOT FOR FAMILIES

This hotel was across a street from a busy night club. The parking it’s just for the families staying at the hotel you share it with people that go to the night club. There was always loud noises in the hallway and half dress females walking around THIS IS NOT A PLACE FOR FAMILIES. There were blood stains on the wall in our room and an open condom wrapped next to the bed. Sink and tub would both clog up when we would use the water. One of the bed was off balance meaning I would sit on the edge of the bed and the other side would lift up felt like you would fall over on the floor. I mentioned this to the front desk and all she did was take notes down and put it in the system. She didn’t offer to move us rooms or anything. I would never stay here at brings my kids back to the place.

Friends_and_family Family

4/10

Poor

14 Aug 2025

Darlington

.

6/10

Pleasant

10 Aug 2025

Rogério

The area was not the best

4/10

Poor

10 Aug 2025

Maylea

na

10/10

Exceptional

10 Aug 2025

Luis

Good

10/10

Exceptional

10 Aug 2025

Derrick

It was very clean and comfortable.
Breakfast was good

Partner

2/10

Poor

10 Aug 2025

Ravi

This hotel is dirty. This is near a club and so you can expect the unexpected. This is definitely not for families. I did not know until I came here. Very disappointed with Choice hotels. I thought they are some of the good ones. I will need to reconsider my bookings with them in future.

Leisure

10/10

Exceptional

07 Aug 2025

John

Elevator main floor button did not work. I had to use stairs on the fourth floor.

2/10

Poor

30 Jul 2025

Stephanie

There was only scalding hot water in the room. There was water damage to the walls. The towel holders were coming off, and staff was extremely rude and not helpful.

2/10

Poor

28 Jul 2025

Tricia

The rooms were dirty bathroom dirty staff was rude and it was my honeymoon

Partner

4/10

Poor

28 Jul 2025

Ashton

This was a horrible hotel stay! The waiting Lobby was extremely hot, due to an inadequate AC system. The complimentary breakfast was terrible. It literally had very few options for breakfast; with no orange juice or apple juice beverages. Only water to quench your thirst with whole eggs and a self-serve waffle maker.

Leisure Self

2/10

Poor

26 Jul 2025

Crystal

They wanted a cash deposit.

10/10

Exceptional

21 Jul 2025

Alexis

NA

6/10

Pleasant

21 Jul 2025

Tameka

Nice

Partner

4/10

Poor

20 Jul 2025

Pamela

The stay was okay for a night. The hallway smelled, the breakfast was terrible. There was no clean pool towels out by the pool.

Friends_and_family Family

6/10

Pleasant

19 Jul 2025

Cesar

M

4/10

Poor

19 Jul 2025

Dominique

This was my first and last time on the property. I never leave reviews but I felt the people needed to know. I saw 2 bugs in our room - one dead roach near the bathroom and one unidentified bug near the AC unit. It is unlikely the room had been recently vacuumed. There was persistent sediment in our water pipes, both shower and sink, leaving behind black residue after it had run. The room was not stocked with enough towels for a double room. There was one bath towel and two hand drying towels. The bathroom had a lingering moldy smell, and there was unidentified gunk on the phone cord. I don’t expect perfection but it’s clear that this room had been neglected. Luck of the draw!

Leisure Family

10/10

Exceptional

19 Jul 2025

Robert

hh

8/10

Excellent

19 Jul 2025

Peggy

Clean rooms

Business_and_leisure Self

8/10

Excellent

19 Jul 2025

Ashok

Very basic stay!

6/10

Pleasant

12 Jul 2025

Verified traveler

Okay for the price for one night

For one night stay it was okay but wouldn’t bring my kids here
Breakfast was not all that.. waffle maker wouldn’t cook properly.. kept getting uncooked halfway
Checked in and both elevators working.. next day checked out saw one elevator was out of order and I went in that same elevator
Clogged sink
Decent location for the price but not the fanciest
Hotel had a smell
This hotel definitely needs to upgrade

Business

10/10

Exceptional

09 Jul 2025

Madison

Nice place

It was a nice stay!