Name: Homewood Suites by Hilton Dallas-Irving-Las
Address: 4300 Wingren Dr., Irving, 75039, US

8/10

Excellent

03 Aug 2026

PRISCILLA

Check in was super easy. The woman at the front desk was sweet. There were some smells, like the elevator had a stale scent, it was also very hot in the elevator.
The first room we had was clean and very cold air-conditioning which I loved! However the TV didn't work so the sweet lady at the front desk didn't hesitate to get us another room. That one was also very clean but the air-conditioning wasn't as cold. The thermostat didn't go as far down as the other room, but it was ok. The breakfast was really good. They had a nice selection. We did check out the 24hr convenience store they had in the lobby. We were hungry and didn't want to go out for food so we got a frozen pizza and a Mac n cheese bowl. However we didn't realize there wasn't an oven so the lady allowed us to return it. I don't see why they would sell a frozen pizza if there's no way to cook it. We ended up door dashing. Overall we enjoyed our stay.

10/10

Exceptional

29 Jul 2026

Aida

Got the 2 room suite for the family. The set up was perfect. The property is set up like nice apartments. Loved our stay.

10/10

Exceptional

28 Jul 2026

Manuel

Everyone was very friendly. Breakfast was great. Beds where very uncomfortable but overall our stay was good!

10/10

Exceptional

20 Jul 2026

Terrie

Room was clean and breakfast was great

Family_with_children

6/10

Pleasant

03 Jul 2026

Chevon

Beds were pretty comfortable, but the rooms are pretty dated and in need of repairs. Housekeeping didn't empty our trash or change our sheets until about our 5th day of our stay. Asked the front desk to have more towels and toilet paper delivered to our room and the housekeeper dropped a stack of towels on our coffee table and dropped two toilet paper rolls on the floor next to it. Didn't even bother to place them in the bathroom and take out the dirty towels. Breakfast is not great. Almost the same everyday. But overall, the grounds were clean, pretty quiet and secure, and good location.

Family_with_children

8/10

Excellent

30 Jun 2026

VELIKA

I likes the privacy of the room, they have breakfast but we didn’t used it, the only thing I didn’t like is that they never pass to our room to pick up trash or taking the dirty towels.

Partner

2/10

Poor

29 Jun 2026

JOSE

★☆☆☆☆ — A Disappointing Stay That No Family Should Have to Endure

We traveled as a group of 10 — including three young children and one elderly adult — for a 10-night stay. The location is genuinely excellent: well-situated, safe neighborhood, convenient access to everything we needed. That is, unfortunately, where the positives end.

The elevator was out of service for the entirety of our stay. Not occasionally. Not intermittently. Completely non-functional — for 10 consecutive days. Our group was forced to climb and descend stairs multiple times daily with a senior adult and three young children in tow. This is not a minor inconvenience; it is a failure of basic accessibility and guest safety, and one the hotel was fully aware of and chose not to address or even acknowledge.

On night three, the air conditioning unit in one of our rooms failed entirely. Rather than resolving the issue, we were asked to consolidate — 10 people crammed into reduced sleeping arrangements for two nights in the middle of summer. No urgency. No apology. No solution.

The pool, listed as an amenity and a primary reason we booked this property for a family group, was out of service. Again, no advance notice, no alternative offered.

Perhaps most alarming: we encountered cockroaches. In a property hosting families with young children, this is simply unacceptable — full stop.

The facilities throughout the hotel are visibly aged and poorly maintained. Paint, fixtures, furniture — all speak to a prop

Family_with_children

8/10

Excellent

28 Jun 2026

Marcelo

Buena relación precio-calidad

Friends

4/10

Poor

28 Jun 2026

Aaron

Pictures didn’t accurately portray rooms, overall condition was poor, stains on pillows and sofa, room not super clean, pool wasn’t working, overall didn’t like the property and had higher expectations.

Partner

2/10

Poor

11 Jun 2026

Monica

Elevator wasn't working. Breakfast was terrible. The pool was permanately closed. The tub would flood as soon as you turned on the shower. Overall the experience was awful.

10/10

Exceptional

05 Jun 2026

Drew

Everyone was friendly

Family_with_children

4/10

Poor

01 Jun 2026

Kenroy

During my previous stay (Jan 2026) I did not get to go to sleep before 2am because there was a lot of noise above me (I was on the second floor, noise on the third floor). I called the front desk to complain because I thought they were doing some renovations. They did not offer a solution. Apparently the room above had several occupants constantly moving about - so loud I could not sleep. I returned in May 2026 and distinctly asked for \"a top room with no other room above it.\" I also recounted my incident with the noise, so I kept saying that I wanted a room with \"no other rooms above it\". The lady acknowledged my complaint and proceeded to assign me on a second floor. I went all the way to Building B and realized that it was a middle room with a room above it. I was incredulous! How did she not understand me?! I went back to the front desk and another person gave me a third floor room.

In that room I killed no less than seven roaches. I thought that it was no use trying to get another room because they were all probably just as infested (even though hopefully I am wrong on that) I complained twice to see if they cared and would try to make amends. The best I got was \" That is the first time we are getting that complain...\". I told her I was not lying and they could check as the dead ones were there. My only solution now is to never go back to that hotel....See pics with four of the exhibits (now dead)

Self

10/10

Exceptional

24 May 2026

Anyssa

Found this hotel very last minute and glad we did! It was perfect for the 4 of us especially with the kitchen! Breakfast was really good as well. Can’t wait to stay again for our yearly Dallas trip!

Pet

2/10

Poor

24 May 2026

Martin

staff not helpful nor nice at all... RUDE.
get ready to WALK a lot to and from your room... parking is far from most rooms and NO elevators??? sooo its stairs to the 3rd floor?? If you have a lot of luggage or just heavy , get ready to lift it by yourself up many steps EVERYWHERE... I was on the 1st floor and still had 2 huge steps.
shady parking area too, not safe.

Self

8/10

Excellent

17 May 2026

Sibile

Loved the location, breakfast , unfortunately pool was not open yet.

Self

4/10

Poor

10 May 2026

Mario

he hotel looks beautiful from the outside, but unfortunately, my stay was quite uncomfortable. I am leaving this feedback objectively and kindly, without any intention to offend, but simply to share an honest account of my experience.
While the facade is lovely, the photos at the time of booking convey a very different impression from the reality inside. The staff wasn't particularly friendly and lacked smiles, and the buffet was quite limited. The room itself felt neglected: there was a bad odor, the carpet felt dirty, and the air conditioning unit was dusty. The pillows were old and very uncomfortable. I also noticed some insects in the room, which may have been due to the window screens being lifted and in poor condition. Furthermore, I went two days without bath soap, despite having requested it from the staff.
It is a pity, as the property has a lot of potential based on its beautiful exterior

Self

8/10

Excellent

26 Apr 2026

Ronald

Bathtub was stained, door locks non functional, rotten timbers on siding

2/10

Poor

26 Apr 2026

Jakia

I've stayed at this location before (one year ago) and had no issues. During this recent visit the decline was very surprising. I checked in and made my way to the building - the elevator was not working and the lights were dim in the hallway. Another guest told me the staff was coming to fix it. After waiting several minutes - no one came so I went back to the lobby. Unfortunately, the front desk staff was also the person that was supposed to fix the elevator. I can only guess the place us under different management leading to the decline. I would not recommend

Self

8/10

Excellent

25 Apr 2026

Matthew

We did not eat breakfast.

Partner

10/10

Exceptional

20 Apr 2026

Edgard

Clean room

Friends

10/10

Exceptional

20 Apr 2026

Anton

Good

Self

4/10

Poor

19 Apr 2026

Armando

Good location but won’t stay again. To get into the first floor in the back the door was open. Someone stuffed a tissue so it wouldn’t close. I the card reader didn’t work so door is always open. Not safe. Also I was on the 3rd floor and elevator didn’t work. Go up the stairs was horrible. A few steps loose. Breakfast wasn’t that good. Shredded pork was nasty and only 1 waffle maker so had to wait for that. I also tried calling the front desk about the elevator in the evening and got no answer. The property looks like it’s falling apart. Won’t stay here again. Happy it was only one night.

Partner

10/10

Exceptional

12 Apr 2026

leta b

Breakfast could be revitalized.
Property could be painted.
Staff was fabulous!!
Even though worn it was so very clean.

Partner

10/10

Exceptional

05 Apr 2026

Samuel

Breakfast is excellent, Michael is very curteous and very professional. Great kitchen. The rokm is also clean.

Family_with_children

10/10

Exceptional

05 Apr 2026

Reginaldo

Great experience

Friends

8/10

Excellent

05 Apr 2026

Jillian

Check in staff was amazing!

Partner

6/10

Pleasant

15 Mar 2026

Paul

Facilities were poor. The cleaning staff did not resupply our room with paper supplies.

8/10

Excellent

14 Mar 2026

Melissa

yes and did not get in the pool

Family_with_children

10/10

Exceptional

10 Mar 2026

Raymond

experience all around amazing with great hospitality and stay!

Partner

10/10

Exceptional

01 Mar 2026

Chris

Comfortable beds!

Partner

6/10

Pleasant

16 Feb 2026

Jennifer

Room was clean, felt a bit dated. Staff was friendly!

Friends_and_family Friends

2/10

Poor

16 Feb 2026

Tifani

Noisy, dirty towel in the room. I let in the middle of the night. My stay was ruined

Leisure Partner

4/10

Poor

08 Feb 2026

Kelly

Room was dirty and not stocked.

Business Family

8/10

Excellent

19 Jan 2026

Jeremy

Hilton met our expectations and more. I would highly recommend.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Rachel

.

Leisure Family

10/10

Exceptional

26 Dec 2025

Samuel

Staff was super nice, the room was perfect.

4/10

Poor

17 Dec 2025

Yoskathelin

The breakfast menu was quite limited and the food quality could have been better. Overall, the hotel wasn’t the best, but if you’re just looking for a place to sleep, it does the job. On a positive note, the staff were friendly and helpful.

Business_and_leisure Family

6/10

Pleasant

15 Dec 2025

Kelly

Service was amazing…. Building is just getting worn

Leisure Partner

10/10

Exceptional

14 Dec 2025

Kimberly

The front desk check in staff was awesome!

6/10

Pleasant

06 Dec 2025

Jennifer

The elevators aren’t working and that was annoying. But, it is what it is. We got a suite because we had 3 adults staying together. So, naturally we needed 2 beds. When we made the stretch to make it to our room we saw that there were no sheets for the fold out bed. Please make sure that the suites with fills out couches have sheets for them so your guests don’t have to make the journey back to the front desk.

10/10

Exceptional

29 Nov 2025

Gloria

Room was excellent

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Katelin

Friendly staff

6/10

Pleasant

24 Nov 2025

Nick

Room was big, kitchen felt dirty. Hotel layout is like an apartment complex.

6/10

Pleasant

22 Nov 2025

Koesha

The staff was courteous and accommodating. However, the first room we checked in, the toilet wouldn’t flush. The front desk attendant moved us to another room, but that room wasn’t clean. She finally moved us to another room, after midnight and the bathtub wouldn’t drain. I won’t be staying again.

10/10

Exceptional

20 Nov 2025

Lorena

Rooms were nice and clean
Very cozy

8/10

Excellent

18 Nov 2025

Robin

Homewood suites was perfect for our needs. It was quiet and fully equipped. We were there for a job interview. I appreciated the breakfast and coffee each morning. The one negative was having to carry our luggage down and up again multiple flights of stairs.

Business Family

2/10

Poor

17 Nov 2025

Sergio

it was a mess

Business Friends

2/10

Poor

17 Nov 2025

Chad

The room needs repair. The exterior door was broken which caused us to walk around. The sink would not drain, the tub stopper would not stay shut, the lotion dispenser is falling off the wall, no body wash in the shower, the bathroom door is splitting in half, very few kitchen utensils, no can opener, very few paper towels, etc. The room was clean. Michael texted to see how we were doing but he did not call to discuss the problems that we were experiencing.

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Esmeralda

Very quiet, front desk staff helpful, friendly and welcoming. Breakfast hot, various and well stocked. Spacious rooms and spacious breakfast area.

Leisure Family_with_children

10/10

Exceptional

12 Nov 2025

Esmeralda

Michael was very helpful and accommodating. All front desk staff super helpful, friendly and made us feel welcomed. Breakfast great, clean and always stocked.

Leisure Family

10/10

Exceptional

10 Nov 2025

Deborah

Excellent staff, clean and tidy room and good options for breakfast.

Self

8/10

Excellent

09 Nov 2025

Arefa

For breakfast, do not serve eggs in the same place as the meat and milk ran out so could not eat cereal.

I did not realize the facility had no elevator. The place is not equipped for elderly with walking issues.

Could not enter building E and thought the key was not working only to learn the door is not working should have put a note.

The room itself was nice overall.

Friends_and_family Friends

8/10

Excellent

31 Oct 2025

Taryn

Pretty solid.

10/10

Exceptional

27 Oct 2025

Sinclair

Staff was great

10/10

Exceptional

25 Oct 2025

dustin

Comfortable enough

Self

10/10

Exceptional

23 Oct 2025

Amanda

Very clean, friendly staff

Business Family_with_children

6/10

Pleasant

20 Oct 2025

Lizbeth

It’s alright i didn’t know the rooms are separate from the lobby

10/10

Exceptional

12 Oct 2025

Rose

Front desk was friendly and helpful. Great area and easy access to highways.

Leisure Family

10/10

Exceptional

30 Sep 2025

Lisa

We went to a Dallas Cowboy game! The hotel was about 20 minutes away from the stadium. Very convenient. The staff were very friendly and helpful and the breakfast included feature was a plus. The room was perfect and met all of our needs!

Partner

8/10

Excellent

29 Sep 2025

Shawn

Quiet and clean

Leisure Family

10/10

Exceptional

21 Sep 2025

Ariane

All the staff very pleasant and helpful good facilities and good value for money😊

Leisure Family

6/10

Pleasant

19 Sep 2025

Angel

The staff was not friendly and the rooms were fairly old

4/10

Poor

19 Sep 2025

mohamud

Just not good overall

Business Self

10/10

Exceptional

17 Sep 2025

Toni

The rooms were a bit dated but very clean and spacious.

Business

8/10

Excellent

14 Sep 2025

Charles

convenient location for my work event

Business Self

10/10

Exceptional

08 Sep 2025

Hannah

I loved the lake nearby that was enjoyable to walk around. The king suite with kitchen was great. Would definitely stay again.

Leisure Partner

6/10

Pleasant

06 Sep 2025

fernando

Run down and a little dirty.

This place has alot of potential the moment i walked in to the hallways it smells like mold. Also when i walked in to the room the chair was torn and the legs were chewed from a dog im guessing. And the carpet was also torn. The shower and tub were flaking from them being painted.

Business

8/10

Excellent

04 Sep 2025

Maxwell

Was quite a nice suite! Convenient to things needed. I did not like the layout of the grounds and understanding on how to find my suite room. Otherwise, very nice

Business_and_leisure Partner

10/10

Exceptional

17 Aug 2025

Melissa L

Will definitely stay here again

Leisure Partner

10/10

Exceptional

12 Aug 2025

Brent

Felt like a home away from home.

Business

2/10

Poor

04 Aug 2025

Patricia

Not like that the toilet in the room was not flushing in the room smells like poop. The service was terrible. I ended up having to find another hotel to stay after being really really tired. This was the most terrible experience I ever had with hotels.

6/10

Pleasant

03 Aug 2025

Sabrina A

It was okay. The concept is really cool. I liked that it felt like our own apartment with the added plus of house keeping, pool, and complimentary breakfast. However, I allowed my kids to run around the room witjout shoes and their feet were black after playing in the closet area. It just didnt *feel* clean. The staff was very friendly, however we couldnt get the front desk on the phone two nights in a row because the receptionist was outside on their personal device. Breakfast couldnt keep up with the demand but what we could get was good. It wasnt terrible. It was just \"okay\"

Leisure Family_with_children

4/10

Poor

02 Aug 2025

Silvano

Breakfast was okay

2/10

Poor

22 Jul 2025

JESICA

Beds are horrible had 3 days there and left the second day cause I couldn't sleep for 2 days straight. Food was all hard only good thing was the pool

Leisure Partner

10/10

Exceptional

22 Jul 2025

Samara

Not bad

The room itself was great! I was actually a little nervous about that, as the check-in lobby had that dank hotel scent..... I was pleasantly surprised with the room...given the datedness of the lobby and entry way to elevators. One of the accent chair was visibly worn and tattered. It was in the direct line of sight upon entering. The bathroom could have been cleaner. Several long an short hairs on the wall and tub. Wall next to the commode should be cleaner as well.... my mind did wander to what the \"tan streak\" on the wall next to the commode was. Other than that....the bed was clean and comfy, as was the lounge and kitchen area.

Business

10/10

Exceptional

18 Jul 2025

Ajo

Good place to stay

Leisure Friends

10/10

Exceptional

14 Jul 2025

Lakia

Front desk staff has excellent services very very helpful

Friends_and_family Family

8/10

Excellent

11 Jul 2025

Agustin

Good stay. Slightly pricier than normal

Good stay. Expensive

Business

10/10

Exceptional

05 Jul 2025

Denisse

Friendly staff

6/10

Pleasant

04 Jul 2025

Sean

Was expecting more from a propert associated with the Hilton brand.

Business_and_leisure Partner

2/10

Poor

10 Jun 2025

Alyssa

Terrible. Fire hazards, lady at front was rude, cleaning lady tried grabbing my baby out of my hands during breakfast, ashes in the window sills of “non smoking” rooms, hardly any cleaning done even when we were gone all day.

6/10

Pleasant

08 Jun 2025

Rocio

The suites were very filthy. It also needed alot of maintance and upgrades. The toilets had very little water pressure and it seemed it would never flush. I do have to say thay the area were it is located is very nice, unfortunately the rooms were very dusty and lacked housekeeping. The beds were very tiny. We were there for a soccer event and made the best of it, however I would not recommend this hotel to any family or frend.

Friends_and_family Family

8/10

Excellent

25 May 2025

Karina

Its right next to a beautiful riverwalk type area. Great for evening strolls.

Leisure Family

10/10

Exceptional

25 May 2025

Larrissa

I will be returning. I really enjoyed my stay here.

Friends_and_family Family

10/10

Exceptional

12 May 2025

Stormy

Wonderful property and very family friendly! Grilled and swam at the outdoor plaza and it was clean and convenient! Will definitely return!.

Leisure Family

10/10

Exceptional

09 May 2025

Myeshia

Loved everything

Leisure Family_with_children

10/10

Exceptional

08 May 2025

Thomas

Great location in Las Colinas a surprisingly pleasant little area near Dallas. The lakes and canals are nice. I liked the property. The rooms are definitely aging, but clean, comfortable and functional.

Business Self

2/10

Poor

04 May 2025

Kohle

We had a hugeeee issue with an ant infestation in our suite. The staff was very nice with helping to get a refund but overall the stay was very stressful with the ants crawling on everything in the room from the walls to the beds, counters, night stands.

Leisure Family_with_children

6/10

Pleasant

26 Apr 2025

Christine

Could use a refresh. A lot of steps with our luggage. Men in courtyard hanging out at night made me feel uncomfortable.

Leisure

10/10

Exceptional

22 Apr 2025

Lacey

The front desk attendant was very professional and friendly. The room was clean and well maintained. Breakfast was very good. Restaurants and shopping were within walking. We will stay here again.

Leisure Partner

8/10

Excellent

19 Apr 2025

Tanya

Absolutely great value for price. It felt like we had our own apartment. Wish the sofa, which was also a bed, was more comfortable when trying to relax. This by far had an amazing buffet breakfast which was included. I will definitely come back

Leisure Family

6/10

Pleasant

15 Apr 2025

James

Not maintaining well

Leisure

10/10

Exceptional

30 Mar 2025

Dynetra

I had an amazing experience.

Friends_and_family Family

6/10

Pleasant

30 Mar 2025

Bijou

They cannot even give one hour late check out for a marathon.

10/10

Exceptional

25 Mar 2025

ashley

Friendly, was allowed early check in 😊

Business Self

10/10

Exceptional

23 Mar 2025

Heriberto Del

Hotel was clean and cozy, smelled clean. Restroom ceiling seemed to have some water damage and possibly some spots of mold but nothing crazy. Carpet was clean as I walk around barefoot. The pool was dirty but the kids still wanted to use it. :/ Breakfast was hearty and had a good variety to choose from. I enjoyed the option of the little store they had to buy snacks for the kids and wine for me. :)

Family_with_children

10/10

Exceptional

23 Mar 2025

JUNCAI

very nice staffs!

Leisure Family

8/10

Excellent

20 Mar 2025

David

We had a great time here was close to many amenities. Just had a hooker show up in the middle of the night. Not that that’s the hotel‘s fault.

Business_and_leisure

6/10

Pleasant

16 Mar 2025

Susan

Don’t be fooled by the Hilton association. It doesn’t mean what it used to. The only positive thing from our stay was the location.
There isn’t anything in the hotel information about the fact that the layout of the complex is more like apartments than a hotel. There are no luggage carts or elevators; you are on your own getting to the correct building and then getting your bags to your room. Our room was on a second floor, in a building behind another, which meant carrying all of our stuff from the parking lot, back to the building, and up two flights of stairs. One of our party is on oxygen, and clearly this was not going to work. Had I known the situation, I would never have booked with this property. The lady working the front desk was nice enough to move us to a first floor room, but that bathroom sink was extremely slow to drain which caused another problem.
The carpet throughout the building hallways was old and looked dirty. The entry doors were old and dirty. If I haven’t stressed it enough - This is a very old property that definitely needs some attention, and is not at all a hotel.

Leisure

10/10

Exceptional

15 Mar 2025

Ligia

Me in the wonderful hotel land

This is a phenomenal place and the guy who checked me in gave me the best experience of my life on a time that I am so low in many aspects
Thank you Sebastian ! Be blessed

Self