Name: Magnuson Extended Stay and Suites Airport Hotel
Address: 110 West Airport Freeway, Irving, 75062, US

2/10

Poor

13 Jul 2026

Jian

The room smells badly, of urine. The bed was shaky.

Self

10/10

Exceptional

07 Jun 2026

Francisca

Según era una habitación de lujo q pague 35 dólares más … no había papel de baño la regadera no servía el refrigerador no servía estuvo muy mal el servicio

Partner

4/10

Poor

25 May 2026

Joseph

The restaurant at this location is amazing. It fills up and gets quite busy. The food is great. Our hotel room had a foul odor. We think it was the chair in the room. The WIFI did not work in our room, we were on the 3rd floor. The area was quite dirty around the hotel as well. We did not enjoy staying there but we were gone all day so it was just a cheap place to sleep.

Partner

2/10

Poor

04 May 2026

Nicole

Su olor a cigarro incomoda, no tenia el aire prendido, las toallas no olian a limpio, y sus camas no estaban tannlimpias

10/10

Exceptional

04 May 2026

Nannette

No go

Self

2/10

Poor

29 Dec 2025

Shannon

I had people smoking crack outside my door

Partner

6/10

Pleasant

19 Dec 2025

Latoya

It was an ok spot not the worst ive been too. Just wish I could’ve gotten fresh towels other than that it was quiet.

Partner

10/10

Exceptional

04 Dec 2025

Audrey

Friendly and positive staff

Leisure Partner

8/10

Excellent

22 Nov 2025

Thomas

Front desk had a ton of options to purchase. Also had a restaurant on the property that was fantastic.

Self

2/10

Poor

20 Oct 2025

Jonathan

Staff is horrible

10/10

Exceptional

12 Oct 2025

Claude

Goodbye

Business

8/10

Excellent

28 Sep 2025

Rogelio

Internet was very good

Business Self

2/10

Poor

15 Sep 2025

Debra

Horrible!

The pictures were nothing like the actual property.. WORSE! The service is horrible. Wouldn’t give us extra towels, had no washcloths, or toilet paper in the room. They give a roll when u check in..no remote, u have to change the tv from the bottom of the tv..this place is horrible! Would NOT recommend!

Partner

4/10

Poor

05 Sep 2025

Osemojie

Unclean enviroment

Business_and_leisure Self

2/10

Poor

05 Sep 2025

Timiria

Roaches no hot water shower nor working no face towels or each towels till next mywhen housekeeping arrives I wouldn’t go back. Only thing I like was it has a whole store in the lobby whatever you want.

4/10

Poor

29 Aug 2025

Daniel

Over priced, room wasn't worth the price. Dead bugs on ceiling, sheets had stains. Won't be back.

Business Pet

2/10

Poor

31 Jul 2025

Adolfo

Worst experience ever

The Worst Hotel Experience of My Life – Avoid at All Costs!

If I could give zero stars, I would. This place is beyond sketchy – every room reeks like someone has been chain-smoking in there for days. The sheets were full of stains, the mattress didn’t even have a proper cover, and the towels they provide are absolutely disgusting and stained. Do yourself a favor and bring your own if you ever end up here (though I strongly suggest you don’t).

The room looked old, dirty, and in terrible condition overall. I booked through Hotels.com, and upon arrival, the manager – a rude man named Kalu – demanded a $25 security deposit. He offered me an “upgrade” and told me that if I accepted it, the deposit would be non-refundable. I agreed without seeing the room. Big mistake.

The moment I walked into the room, I turned around and went straight back to the lobby. I told him I didn’t want to stay and wanted to cancel the reservation. He told me it was up to Hotels.com. When I called Hotels.com, they said the manager refused to approve the cancellation based on the hotel’s policy. I was forced to stay for 6 nights in this dump.

When I asked for the $25 back for the so-called “upgrade,” he refused, even though it was clearly the same room category I had already paid for. Total scam. Kalu is unprofessional, extremely rude, and has no respect for guests or his own business.

I had zero housekeeping in 6 days. No towel change, no room cleaning. On day 5, I called to request new towels.

Self

2/10

Poor

12 Jul 2025

Katie

Roaches in the room.

2/10

Poor

28 Jun 2025

Gerardo

This is a slat hotel

The person in lo y is a tief

Partner

2/10

Poor

08 Jun 2025

Daniel

Very dangerous environment. Paid for this hotel but took the loss to sleep at another hotel. Did not feel safe in the parking lot.

2/10

Poor

25 May 2025

Garron

The room was on the 3rd floor no elevator. The price on the room was falsely advertised. I had to pay a deposit and admin/service fee. There was bed bugs and the guy tried to charge me additional fee for another room on the 2nd floor.

2/10

Poor

19 May 2025

Brad

Smelled like the sewage was coming up thru the toilet and water fixtures.

Business_and_leisure Self

2/10

Poor

18 May 2025

Keith

Dirty and everything is broken. Charged $10 for checking in early

Leisure Self

2/10

Poor

17 May 2025

Shymeisha

They are thrives in they over charge people they are by racial double charge

2/10

Poor

17 May 2025

Osvelia

No towels

4/10

Poor

08 May 2025

shelton

The hotel is located in a unsafe place and hard to access from the highway. In addition, the room was not that clean, no soap or towels and there was only one electric outlet.

Business Self

2/10

Poor

01 May 2025

Ope

Unclean, no towels didn’t get cleaned, unsafe

Leisure

4/10

Poor

13 Apr 2025

kamol

No elevators for going up stairs. You can hear everything like the room was paper thin. The floor was dirty. As you step into the bathtub, the dirt from the floor was visible as you taking the shower. The towels were as thin as a napkin. The AC was loud. I had to ask how to change the water flow into a shower. The room really smells bad.

Business Self

8/10

Excellent

25 Mar 2025

Wendall

Very pleased

Self

2/10

Poor

23 Feb 2025

Devyn

I was setting up a booking. Long story short I did a pay at hotel option. I didn’t go there ended up at a cheaper hotel only to realize they already took money out of my account without me checking in… then days after talking to customer service they said I couldn’t get a refund. 300$ down the drain.. really messed me up

Self

6/10

Pleasant

18 Feb 2025

Verified traveler

A night stay

People all outside arguing through out the entire night. Tv didn’t work so I couldn’t do nothing but hear it and was too exhausted to exchange.

Business

4/10

Poor

11 Feb 2025

Clairenda

I didn't like that the picture and information given about the property was deceptive. Also, I was charged the refundable deposit to have a room on the 1st floor \"upgrade\". There are no elevators. Definitely would not recommend.

Leisure Self

10/10

Exceptional

20 Jan 2025

Johnson

Good spot and very affordable

4/10

Poor

14 Jan 2025

Richard

Very poor service. Property is unsafe and unclean.

Business Self

2/10

Poor

14 Jan 2025

Norbelis alis

Las toallas estaban sucias, cobraron 30$ más por el cuarto y sobretodo el ruido. El vecino tenía música a todo volumen. Horrible, te sientes súper inseguro.

Business Self

2/10

Poor

31 Dec 2024

JiHun

old

Leisure Self

2/10

Poor

22 Dec 2024

Jasmine

Shower is not working can’t take bath, he took 25 bucks to upgrade the room saying the room I did booked is not good enough, and new room also shower not working, no toilet paper, no facilities at all

10/10

Exceptional

10 Dec 2024

Gera

Will definitely stay here again

8/10

Excellent

09 Dec 2024

Jessica

Has a cafe attached to the hotel, very good food, very nice staff

Business_and_leisure Self

10/10

Exceptional

03 Dec 2024

Clifford

N/a

Leisure Self

2/10

Poor

30 Nov 2024

Janelle

It’s full of drugs and I didn’t stay there and still tried charging me

2/10

Poor

22 Nov 2024

Tiffany

Being handed a roll of toilet paper when checking in, Being told that there was a no refundable $5 resort fee and a $25 refundable deposit fee and for a un refundable fee I could get a better room. told him I would do the better room but if there was anything wrong with it I would be back for the $25.Well the toilet paper holder broke when putting on toilet paper, fridge made a high pitch squeal had to unplug, could not get the shower to spray out. WONT BEW COMING BACK THERE

Leisure Self

6/10

Pleasant

22 Nov 2024

Verified traveler

The room was ok. It was clean but the room i stayed at didn't have hot water. I didn't realize till the morning tho when i wanted to take a shower before work. I will admit that a maintenance guy knocked on the door the day before asking if something was wrong and at that time i didn't know the hot water didn't work. Also the lamps kept flickering on and off

Self

2/10

Poor

16 Nov 2024

Josh

Bad facility

2/10

Poor

09 Nov 2024

Santhosh

It’s very horrible/terrible to stay at this place. Don’t recommend to stay at any condition.

Business_and_leisure Family

4/10

Poor

29 Oct 2024

dairey

It wasn't bad for the price until there was a deposit and property fee that was not mentioned at booking. They will try to find ways to keep your deposit ☹️

Business Self

2/10

Poor

27 Oct 2024

Kelly

we stayed for an hour and then left to go to another hotel - was FILTHY - tried multiple times to contact property for refund - still no response almost a month later - DO NOT recommend!!!

Leisure Family

2/10

Poor

17 Oct 2024

Edward

They kept my deposit!

Room didn't have trash cans or a shower curtain. I notified management and they said they would notate my account. THEY KEPT MY DEPOSIT!

Self

2/10

Poor

14 Oct 2024

Elrico

Terrible experience!!! Paid for room and rude guy at desk said he didn’t see my reservation when I showed him receipt! Room was on 3rd floor! Night lamp on table had shortage! Roach came out on wall at 4am! Blind on room window was torn and had holes in blinds. No soap in bathroom. Bed had me itching!!! And leaving the steps crumbled underneath my feet leaving 3rd floor outside! This place is not safe and the kept $5 of my $30 deposit!!!! Will never book this place again!!!! Outdated place in terrible condition and rude receptionist!!!

Self

2/10

Poor

13 Oct 2024

Paige

Do not book here. Upon check in i felt catfished. It was dirty, trash everywhere and sketchy people loitering all about, arguing and smoking. We requested a non smoking room. When I checked in they made me pay a deposit, and a “key” fee in order to get the key to my room. They told me it would be refunded upon checkout, it wasn’t. I get to the room, there’s holes in the floors, the door doesn’t close all the way, it STINKS of cigarettes, there’s no hot water in my room and no toilet paper or linens. I called 3 times trying to reach someone about toilet paper. No answer. My partner went to the office to get toilet paper. There’s no garbage in the bathroom for feminine products so we had to buy a garbage bag. There was chewed gum stuck to the floors, and it was filthy. We couldn’t cancel so we just dealt with it. There was loud arguing from our neighbors all night, and at 4am someone was yelling and banging on our door. I called multiple times to speak to staff about changing our room or getting a refund and no one answered. Do not stay here. It’s neither safe nor clean and the staff was 0 help.

Leisure Partner

2/10

Poor

13 Oct 2024

Verified traveler

I'd rather sleep in my car

On arrival, it took 20 minutes to get the key after waiting for people to buy things at the bodega that is also the front desk. Hotel is very run down. Once we got to the room, we noticed the door wasn't aligned well.There was a quarter inch gap at the bottom letting light in. Less than half a roll of toilet paper and a single shampoo packet the size of a ketchup pack. Only one towel. Lots of noise from other guests/tenants throughout the night. Then at 4am someone started beating on the door. After a minute they realized they were at the wrong room and started beating on the neighboring room. We went to leave at 5am to catch a flight and had to wait 20 minutes for someone to arrive to take the key and check us out. It was so bad we skipped showers because it didn't feel safe.

Partner

2/10

Poor

13 Oct 2024

Kimberly

Roach infested hotel

The guy behind the counter took 20 minutes just to check us in. We get to our room and literally roaches everywhere. No toilet paper. Had to go back down to the main office to get toilet paper. The curtains don’t cover the window. They left a large portion of the window exposed to whoever walked by. The air conditioner worked but is loud as hell. Worst hotel ever!

Partner

2/10

Poor

13 Oct 2024

Aracely

Muy mala esperiensia todo muy susio nos cobraron de más y muy groseros

2/10

Poor

10 Oct 2024

Francisco

They’ll keep your deposit”

Cheap hotel which is fine cause it’s cheap hotel prices, but they are keeping my deposit for “linen damage”

I knew they were gonna do it too. When checking in he tried to “give” me an upgrade then sneak in that it would be extra.

Partner

4/10

Poor

06 Oct 2024

Jorge

Pictures on the website showing like is a nice place to stay,is not looking like it showing

Business Self

2/10

Poor

06 Oct 2024

Brent

This is not a motel. It’s a minimum security flop house.

2/10

Poor

17 Sep 2024

Verified traveler

Do Not Stay

No room cleaning, no wifi, BIG BUGS IN THE ROOM, racist staff, tacky security. If you have to work you won’t get any sleep it’s noisy. A lot of police activity goes on at this hotel. if you have to stay here be prepared with your own towels, cleaning products and maybe something to protect yourself. Do not trust this place.

Business

2/10

Poor

15 Sep 2024

Chloe

it was dirty loud and had roaches all over our room

Business Partner

2/10

Poor

12 Sep 2024

Ronald

WORSE ROOM EVER

Where do I start first thing I see when I walk in the room is a roach on the wall then several more the air vents were DIRTY the room didnt have a working smoke detector I used the microwave the heat up my food and it tripped the power in the room comeplety there were more roaches in the bathtub so i didnt take a shower more roaches crawled out at nite this place was truly disgusting i wld suggest taking this property off yalls website

Self

6/10

Pleasant

01 Sep 2024

Jennifer

The AC kept shutting off and on and was loud, kept waking us up. The fridge did not work.

4/10

Poor

06 Aug 2024

Eric

My Stay

Shower didn’t work

Self

2/10

Poor

27 Jul 2024

Kenia

Do not stay in this place cockroaches all over the room and even in the bed.

8/10

Excellent

16 Jul 2024

Sritej

Good and clean

2/10

Poor

09 Jul 2024

Brandon

Roaches!!!!

Full of Roaches. Went to check in. Multiple people asking for refund due to roaches. We never even checked in. And the hotel denied refund. Even tho we never EVER CHECKED IN

Friends_and_family Family

2/10

Poor

08 Jul 2024

Jeffrey

Wi-Fi not available in room. No hot water. No soap. No coffee available. Cats and dogs as pets right outside the doors and on stairs. Animal droppings all over. I was afraid to sleep under the sheets for fear of bed bugs.

Business Self

4/10

Poor

04 Jul 2024

Juan

They charge me a \" Deposit\", that they did could not explain why, just they that \"deposit\" should be returned to my account after the check-out.
Is more than 7 days that I checked-out and I didn't receive back that \"deposit\", looks like was just an excuse to make an extra charge with no reason.
I tried to call the hotel several times but the people who answered the phone \"don't know about the deposits\" and they said that I have to call back in other time.
I'm VERY DESAPPOINTED with the hotel service.

Business

6/10

Pleasant

04 Jul 2024

Verified traveler

There are issues

It is a cheap option for a couple of days. The bed was nice and comfortable. Do not leave food out there are bugs and the air conditioner does not cool the room down unless you block air from leaving out of the room

Partner

10/10

Exceptional

02 Jul 2024

Bennett

It was a really good quiet hotel

Business_and_leisure Partner

2/10

Poor

01 Jul 2024

maria

Not at all worth staying here

They charge you an additional deposit apart from what you pay for online. They tried to “upsell” us and said that the deposit could be used to upgrade the room to a deluxe room because we were placed in a section where people have extended stays. This place is very sketchy and is not at all a 4/5 place. This place has broken down cars, dropped semi trailers, and even hookers walking around. It took me 45 minutes to get checked in and decided not to stay the entire night.

Partner

2/10

Poor

27 Jun 2024

Hector

Sketchy noisy and they deliberately keep your deposit

Leisure Family

2/10

Poor

24 Jun 2024

Janie

I would like my refund because the room wasnt even ready it didnt have a top blanket and sheet wasnt even fixed right and no toilet paper and no top of the air conditioner and the door didnt even close unless you had to close it really hard and someone tried to open it up and the housekeeper came really late knocking on the door and said the room wasnt reasy and it needed yo be moped and etc it was horrible never again

Leisure Partner

2/10

Poor

19 Jun 2024

candace

Hotel staff offered us an upgraded room they said the one booked was for prostitution and we declined we were still charged and not refunded our deposit yet they do not answer the phone sheets had red stains shower handle broke towels were used stairs to get in room were broken

Partner

10/10

Exceptional

17 Jun 2024

Thundarr

Good stay

The outside is definitely not what the inside looks like..people do live there but the cleanliness was amazing in the room. I was taken back how clean it was. Not one roach not one dust bunny!! Cleaner than most hotels I’ve been in.

Self

4/10

Poor

10 Jun 2024

Amitkumar

Loud music noise in the middle of the night from other rooms. Room are not not maintained well. Furniture feels too many years old. Outside area has so many people who look like junkies and doesn't feel safe when coming late at night at all. The worse is, the toilet smells bad and many times it smells like weed in the toilet.

Business_and_leisure Partner

2/10

Poor

09 Jun 2024

Summer

The “system was down” but conveniently came back up after the guy finished his personal phone call, then he tried to keep our security/incidentals deposit so we could “upgrade” to a king bed instead of a queen. Finally checked in and went to the room. The door was already open, the room smelled of cigarette smoke, there was hair on the towels, the dresser was missing a chunk of wood, and the fridge was rusted through. To top it off, the in-unit AC was broken (the panel was cracked and the outlet didn’t work to plug it into) so the room was 88°. In Texas. In the summer. We checked out and requested a refund within half an hour, but have yet to receive so much as the security/incidentals deposit back, let alone the whole room cost.

Leisure Partner

2/10

Poor

04 Jun 2024

Michael

Very rundown.. rude staff… charged extra monies on top of listed price on site

Business_and_leisure Partner

2/10

Poor

19 May 2024

Demetriuse

Waste of money

It was horrible smelled bad drug use and dealings every day ppl sleep on steps high rooms were dirty and had roaches

Business

2/10

Poor

13 May 2024

Stephen

You go inside to what appears to be a restaurant and a little shop, however the shop is all enclosed with a wall and glass. Check they wanted to take a $25 deposit and also wanted to add $5 administrative fee on top of what I paid Expedia. Went to the room and property is full of run down vehicles and exterior is not clean. Room itself hadn’t been swept or vacuumed. Dead bugs on the floor and overall turn off. I failed to say when you check in you get a roll of toilet paper solid to you under the glass like you are at the commissary in prison. I quickly returned back to the office and said I wouldn’t be staying there. The clerk didn’t really give a damn and I asked for the refund and she didn’t even respond much.

Business Family

2/10

Poor

09 May 2024

Deontae

Roaches everywhere

Leisure Partner

2/10

Poor

28 Apr 2024

Melinda

Do NOT stay here!!

It was horrible roaches, there were fleas in my bed, the room that was supposed to be a non smoking room stunk of cigarettes, massive block (giant hole in the ground)

Self

2/10

Poor

24 Apr 2024

Felix

This place was terrible

Leisure

2/10

Poor

21 Apr 2024

Lee

Over charged for eclipse for bugs to come out as soon as the lights went out. 1/2 inch hole in the bottom of the door for them to walk in and out of

Business

2/10

Poor

18 Apr 2024

Angus

The absolute worst; Don’t even think about it

This place was just foul. It’s home to mostly weekly or monthly residents with their barking dogs and sketchy behavior. Features of the property include:
1. Incomprehensible staff at check-in because they are BEHIND BULLETPROOF GLASS in a room that doubles as a convenience store without a working speaker.
2. Cockroaches
3. Residents grilling food in the parking lot spaces because they live there but they can’t cook in the room.
4. Yelling and screaming
5. Surprise charges. They charged $30 per night for pets, not $10 as they advertise.
6. No refund of deposit as promised—I had to file a dispute with the credit card company
7. Enough toilet paper to use the toilet exactly one time, with no extra rolls
8. Smelly rooms, unclean carpets
9. Dog crap all over the parking lot and surrounding area
10. People living in their cars in the parking lot
11. A warning at the check-in that if you stay in the room for even five minutes, there are no refunds; Think about why they have to have that warning there
12. Curtains that don’t close all the way
13. Broken and damaged furniture

I would drive an hour outside of town if this were the last hotel room available in Dallas (it practically was in my case—I was there for the total solar eclipse).

Self

2/10

Poor

15 Apr 2024

Roy

Magnuson isn't worth your money

Ive used Hotels.com for several years and i cant believe the pictures that are posted are nowhere near what the real rooms look like , this place was rundown and dirty with no remote for the TV , a big 2\" gap under the door , ratty drapes and overall a pitiful place to stay

Partner

2/10

Poor

10 Apr 2024

J.D.

Upon pulling in you notice an undesirable element immediately, prostitutes, drug addicts, whay I'm guessing are eiter dealers or pimps or both. Made a cirlcle and there was much more drugs and drug instruments.

Business_and_leisure Partner

2/10

Poor

10 Apr 2024

JUAN

VERY BAD

Business

2/10

Poor

10 Apr 2024

Milton

Do not fall for this place

It was horrible. No wash cloth or the medium towel and no toilet paper i mean zero. It's a non smoking room but you can smell the cigarettes smell all night. Bugs everywhere. AC units buttons all smashed up. Phone doesn't appear to work at all. All and all, this is the worst hotel I've been to.

Self

4/10

Poor

07 Apr 2024

jesse

They take an extra $30 deposit atcheck in, you have to physically return the key or you loose it, i still haven't gotten my deposit back. Just stayed overnight for 5 hours, no mess. Very suspect parkink lot, building and u its were redone, but still more of a residence for suspect people still moving aroind in parking lot well past 2am.

Self

2/10

Poor

05 Apr 2024

FILMON

You should honestly tell from the start that there’s an additional administration fee and deposit. Also there is no toilet paper in the bathroom when I called the guy at the reception desk he told me to come and pick it all the way through I clearly told him that I’m in the bathroom.

4/10

Poor

31 Mar 2024

John

Very rude stuff there no change of towels.no room clean up

Business Self

2/10

Poor

24 Mar 2024

JUSTIN

There were roaches so I left

Friends_and_family Family

2/10

Poor

22 Mar 2024

Verified traveler

Horrible place

Roaches drugs no tissue do not recommend terrible place

Friends_and_family Family

2/10

Poor

16 Mar 2024

Verified traveler

I booked through a third party, however the app said kids sleep free. I was charged $45 per kid.

Friends_and_family Family

2/10

Poor

11 Mar 2024

Rajeshkumar

*** Terrible roadside motel ***

Terrible roadside motel…

*** Desis Not for you ***

Not even below average.. but worst hotel…
Roach infested, worst attitude reception with no facilities of any kind. Not even bath tissue and don’t care about refilling. Whole night sounds from other residents and lot of ruckus .

Don’t go with $49 price . Another $10 get you in good hotels nearby. this is pathetic

Self

2/10

Poor

09 Mar 2024

shari

No tissue, filthy linen and towels, roaches, spiders, and flies everywhere. Horrible stench in room. It smelled like smoke and a dog kennel. staff was nice

Self

8/10

Excellent

24 Feb 2024

Verified traveler

Not sure why

They charge an additional $30 and say $25 is a deposit don't know what the additional $5 is for amd they were trying to upgrade me when i was checking in

Partner

10/10

Exceptional

23 Feb 2024

Thomas

The staff here is great.
Esp the older gent that works at 3pm

Business_and_leisure Family

4/10

Poor

19 Feb 2024

Javier

Overall experience with these establishments was terrible, its was way to expensive for 1 night only, when it came time to check in I was greeted with the surprise of hidden fees and a refusal of a refund, the place is not located in a nice part of town several unsavory characters around, unable to rest beds are of poor quality, had to get up several time and check my vehicle since several car alarms when off true the night, all night there was ppl outside my room and around messing with doors, do not recommend, with the money spend here one can just stay at a brand name hotel as a Hilton or something along those lines

Self

10/10

Exceptional

13 Jan 2024

Mercedes

Great people that work here are very nice

Business

2/10

Poor

24 Dec 2023

Princesitaa

Had bed bugs all over the bed & had blood stains all over the covers