Name: Americas Best Value Inn-Addison-Dallas
Address: 4005 Beltline Road, Addison, 75001, US

2/10

Poor

15 Jul 2026

Cindy

The hotel was too hotel.the bed wouldn't get air.thats the worst place in Addison tx

6/10

Pleasant

07 Jun 2026

Ryan

I was charged 13 dollars a day for breakfast and there was never any breakfast items. Ask the front desk about this and all the said was we dont have breakfast. But for a place to lay your head for the night it was ok. Very quiet not a lot of people for the weekend that we stayed. The rooms need a little updating but not bad.

Friends_and_family Friends

2/10

Poor

19 May 2026

Richard

I did not stay . I oaid through cash app with afterpay every thing was suposed to be included . Well when i git to the hotel the guy at the desk said their would be a 50 dollar deposit and then a cleaning fee for my service dogs which are suposed to be free no charge and im pretty sure my service animals are cleaner than him he was very rude i told him i didnt have any more money and i was there because i was suposed to be having surgery the next day i needed to take three showere before then with a special soap . He was still very rude i asked to talk to a manager or owner he was like im the manager . I sId i need to talk to some one higher up. He said no i said i cant belive you wont give me a room there was no mention on hotels.com about tbe xtra charges or i would not have booked the room. He was even ruder with a smug attitude as a hooker walked in and went up to her room. I left didnt get my room And had to cancel my surgery. And still owe the money ...i. very dis apointed in that hotel and hotels.com

Friends_and_family Family

4/10

Poor

25 Apr 2026

Countess

Poorly cleaned hotel, sink was stopped up, never recieved more clean towels.

2/10

Poor

20 Feb 2026

Sharon

The place is a dump. I thought I read it was recently renovated but that is false. 1 guy tried to charge me $30 for my dog and another $20, when the website clearly states $15. My room smelled. I asked for 2 beds and they gave me 1. The hot water to the sink didn't work. The furniture was all chipped and scratched. The reading light on the wall didn't work. The rooms are painted circus yellow. The only positive was that the bed was comfortable.

Family_with_children

8/10

Excellent

26 Oct 2025

ALEX

It was an ok hotel for the price

2/10

Poor

08 Jul 2025

FRANCISCO J

Poor condition of this american value hotel.

The American breakfast, they offer is not true, they don't have anything for breakfast. The carpets are very dirty, there were two mattresses in the aisle in the second floor and in the dinning room.
The parking lot was a mess, dirty, with a lot of garbage everywhere.
The room was cleaned only once in the 3 days we stayed there.
The condition of the bathroom was poor. The bed and the pillows were very comfortable.
This hotel needs a lot of remodeling.

.

Friends_and_family Family

2/10

Poor

09 Jun 2025

LaFon

Quality service

The room was really small and not so much accommodating I had left something in the room and they act like per usual that they didn’t find anything. If you find something always give it to the front desk because you don’t know if they are coming back for it.

Self

10/10

Exceptional

24 May 2025

Richelle

It was great

Friends_and_family Family

10/10

Exceptional

07 May 2025

Verified traveler

Room

It was a place to stay. Nothing grand. Room was so/so. Clean but neighbors were loud!

Partner

2/10

Poor

06 Mar 2025

gonzalo

Never go back again

10/10

Exceptional

03 Mar 2025

Amanda

It was clean and comfortable. Close to everything. Visited my grand-daughter and it was very convenient! Staff was friendly and it was a safe area.

Friends_and_family Family

2/10

Poor

23 Dec 2024

Kenneth

I booked through expedia which i thought had the tax and fees included, only to show up and be told there was a $50 deposit, a $25 pet deposit (even though their policy states $15) no fee for service animal which i have w/ proper paperwork but the employee wouldnt accept it.

Leisure Partner

10/10

Exceptional

13 Oct 2024

Adrian

Very nice welcoming management and affordable hotel

6/10

Pleasant

12 Oct 2024

Maureen

The front desk gentleman was very friendly but the first thing I was told was that breakfast was no longer included and that was one of the reasons I booked to stay there so that was very disappointing. The room smelled a bit of mold, the showerhead was not working correctly and there were people yelling and children screaming way passed midnight on my second night. The first night was nice and quiet.

Leisure Self

2/10

Poor

24 Aug 2024

Michael

Terrible. I’ve asked for a refund. The room was scalding hot in August, because the HVAC had been turned off. The room never cooled overnight and I woke up several times due to being uncomfortable.

Business Self

10/10

Exceptional

24 Jun 2024

TaShawna

Just the surrounding areas for strange activity and that’s all!

Family_with_children

10/10

Exceptional

21 Jun 2024

TaShawna

Awesome experience and thanks!

Family_with_children

10/10

Exceptional

14 Jun 2024

TaShawna

Nothing most likely a few strange people in the area but other than that it’s an good location at this property!

10/10

Exceptional

10 Jun 2024

TaShawna

The staff is friendly and very helpful and overall I have a great experience at this location even though they don’t serve breakfast their kindnesses makes a customer like overlook the other things about staying as a guest at this property and I wouldn’t mind staying here in future references as well just in case and they are very nice staff here at this property….!!!😊

Business_and_leisure Family_with_children

10/10

Exceptional

05 Jun 2024

TaShawna

Not much to say just certain strange people around the area sometimes

10/10

Exceptional

29 May 2024

Laderal

The hotel was safe and quiet. The entire area was clean and convenient.

Partner

10/10

Exceptional

24 May 2024

EMPRESS WANNA Talk

Polite clean no bugs

8/10

Excellent

18 May 2024

William

Good price

Leisure Self

6/10

Pleasant

15 Apr 2024

Alberto

None

Business Partner

2/10

Poor

02 Mar 2024

Angela

We got there so late and this was the last resort or we would have left. They spot clean- not deep clean. It looks like it hasn’t ever been deep cleaned. The outlets/switches are filthy. The bathroom door had holes patched. It looks like a hotel you would see rented by hour for personal services. Didn’t have hot water only luke warm.

I did the reservation online. Stated they had continental breakfast - that was a lie. No breakfast only some vending machines.

I talked to the front desk lady about it my issues and she said I needed to contact Orbitz about my problems. I told her she needed to contact them as I didn’t hire them she did. She refused to help me in any way, these people are advertising queen beds and they are full size.

Scammers

Business

10/10

Exceptional

25 Feb 2024

Laura

I like that is quite, clean and easy parking lots of restaurants around

Leisure Family

2/10

Poor

12 Nov 2023

Marcus

The staff is unaware about the horrible condition of this motel. The lady at the front originally issued me room 312. I get to the room, and the door propped open. The bed has been laid in. Dirty towels and linen on the floor. The window was wide open, as if someone was entering into the room from outside. Room smelled like smoke. I immediately requested for another room. I get #322. The shower was horrible. The shower door opens in the shower, you get wet attempting to cut on cold water. The shower faucet leaked over the door onto the floor near the toilet. The AC unit cover, fell and almost hit my friend foot. This is the worst motel/hotel I ever stayed out. You need to remove them off your list. I only stayed there for two hours. I couldn't take it anymore. I left and went elsewhere.

Leisure Friends

10/10

Exceptional

05 Aug 2023

John

Clean rooms and air is cold

10/10

Exceptional

24 Jun 2023

Derek

Very clean and spacious rooms

Business Friends

8/10

Excellent

05 Jun 2023

Khalib and Tonya

I didn’t care for checking in at all because there always seems to be a problem locating the reservation. It never fails so that was a disaster but otherwise the stay was decent although the hotel itself could have been a bit nicer

Leisure Family

4/10

Poor

27 May 2023

Miguel

I like that it was close to the area.

For the price it wasn’t worth it. Soon as I came into my room it smelled and there was a dead roach on a dresser by the table. Staff was also very aggressive and watching us closely

Leisure Family_with_children

4/10

Poor

02 Apr 2023

Cynthia

Very friendly very clean only thing room next room very noisy couldn’t rest I work a lot of hours. Need to be careful who you rent the rooms to and I could smell. They were smoking some kind of drugs and that’s not good. Thank you for your service.

Business_and_leisure Partner

2/10

Poor

22 Mar 2023

Jennifer

Just turble

Leisure Partner

10/10

Exceptional

22 Mar 2023

Jennifer

Nasty bugs

2/10

Poor

15 Nov 2022

Jason

3 rooms booked

Will not book again. Not happy with customer service, requested to have sheets changed in one room as they were dirty, one of the rooms smelled really bad, another one the door would not close properly. Rooms were never once cleaned during our stay. Management said that they would get all of the issues taken care off addressed and cleaned and that did not happen at all.

Business

6/10

Pleasant

11 Oct 2022

Jose

For the most part it was excellent with the only downside being the other patrons and it smelled of substances. Overall not bad would probably come back!

Leisure Partner

2/10

Poor

10 Oct 2022

Mary

Never again

This was one of the filthiest hotels I have ever stayed at. I do not believe they are cleaning the rooms as we booked a total of 4 and they were all dirty. The hall carpets look like a crime scene. I'm not even going to talk about what I saw in the shower. Im still processing that experience. With OU and UT playing along with the fair, we had no other option but to stay. We all slept fully dressed in clothes we burned when we got home.

Friends_and_family Family

2/10

Poor

09 Oct 2022

LAKENDRA

The carpet is dirty the rooms are not clean restrooms have leftover razors in the tub hair is in the tub and in the sink I would not recommend anyone to stay here. Refrigerator doesn’t work he has a foul odor to it

Business

4/10

Poor

07 Oct 2022

xiaodi

room service is bad, I stay there for 11 days and only had it about 4 times but they came in to take away my tip every day!

6/10

Pleasant

25 Sep 2022

Blythe

Room

Room smaller than looked online. Hair dryer didn't work. Bed comfortable.

Friends_and_family Family

4/10

Poor

24 Jun 2022

Rocky

Lots of bugs, room was not cleaned.

Business_and_leisure Family

2/10

Poor

13 Jun 2022

Deanna

Dirty and roaches light above bed did not go off only ended up stay 1 night wasted the 2nd night left and stay somewhere else wish I could have been refunded

Business_and_leisure Family_with_children

4/10

Poor

27 Mar 2022

Oscar

Bad service

Host had to keep repeating herself because she spoke very low and would get frustrated. Once we finished paying we stood there for about a minute and she says “why are you still here?” We had no idea we were done. Just made us uncomfortable. Never told us how to get to our room even though we could figure it out.

Friends_and_family Family

4/10

Poor

14 Mar 2022

Adrian

I’ll be honest. From the min I walked in the door, I didn’t feel too welcome.

The room wasn’t really clean and someone smoked it clearly before I got there. They just threw out towels and soap. I highly doubt they actually cleaned the room.

Leisure Partner

4/10

Poor

13 Mar 2022

Javier

No breakfast was served. No coffee, no nothing.
The bathroom was dirty with only two medium and two small towels to take a shower.
The heater/ac machine spread dust. The filter need to be changed.
People from the other rooms were too noisy.

Leisure Family

6/10

Pleasant

20 Jan 2022

David

The lady at the front desk at night was the rudest person I have ever came across at a hotel. I called and asked if they had a alarm clock for my room and she said you should have brought your own. I then asked for a wake up call and she hung up on me. I won't stay there again.

Business

2/10

Poor

20 Dec 2021

Shannon

Don’t waste your money

They don’t tell you until you check in you need 50 cash deposit. They are worried about if you smoke in the rooms but once you walk in all you smell is weed. the Elevator is only for the 3rd floor. Water smelled rotten shower had mold all drink and snacks Machines was out of order will never stay again

Friends_and_family Family

10/10

Exceptional

28 Nov 2021

Robert

The signage needs to be better both inside and out. With other hotels in the area, I was not sure I was at the right place until my reservation was found. While the room was nice (a bit dated...but at the price who cared) the bed spread and sheets had spots on them because they were tired and worn, but do doubt they were clean Maye updating the linens would give the rooms a fresher, cleaner, and less dated look.

Leisure Pet

8/10

Excellent

27 Nov 2021

Terry

The place could use a little help...

Self

10/10

Exceptional

21 Nov 2021

Tremona

Lovely would most definitely visit again

Friends_and_family Family

6/10

Pleasant

01 Nov 2021

Lenis

The area was nice
The hotel looked old. Very basic services

Business Family

10/10

Exceptional

01 Nov 2021

Laurie A

It was clean and nice.

Business_and_leisure Family

6/10

Pleasant

16 Oct 2021

james

I won't come back!!

The furniture was outdated. The hallways had a smell. There was a strange man walking up-and-down the premises.

Self

2/10

Poor

16 Oct 2021

Johnny

You have to be playing with me

Getting straight to the point.
Rented 2 rooms
1. Under one mattress found an adult toy that goes in many parts of the anatomy
2. They switch the room and new room is flooded.
Front desk solution: here are some towels go ahead and soak it up
3. Had to extend stay one additional night
Was told I had to check out and come back at four to check in again..(after I already had a confirmed reservation)
4. Catalytic converter was stolen from work vehicle overnight.
Do I have to say anything more…I have been a business traveler for over 12+ years and never in my life have I had suck a horrible experience..

Business

8/10

Excellent

23 Aug 2021

Reinaldo

Excellent stay specially for the value.

Business

2/10

Poor

30 Jul 2021

Verified traveler

It's a horrible place, Towels weren't washed or if washed not properly washed, they were spots, I mean big dirty spots on towels, rooms smell like chemical factory, there was a dead roach in the room. bed sheet had a large gray liquid spot on it. I left the place after an hour.

Business_and_leisure Partner

2/10

Poor

22 Jul 2021

Julie

The staff was rude and very mean. They originally over charged my debit card $221.00 and did not honor the reservation. When I addressed the issue they became very rude and mean the entire stay. They finally gave me the .64 cents. But only after I complained (3) times.

Self

6/10

Pleasant

19 Jul 2021

Verified traveler

location is good.

homeless people around the parking lot

Business Family

10/10

Exceptional

15 Jul 2021

Verified traveler

I liked the staff. Everyone was pleasant and really nice.
My room was perfect.

Leisure Self

2/10

Poor

30 Jun 2021

Verified traveler

On the plus side, it was inexpensive and they accepted dogs, which we needed. The lobby was dirty and it felt like the A/C was set on 85-90 degrees. There were bags of garbage piled up in the hallway just off the lobby. The carpet on the stairs and hallways was filthy. The room was not clean and the shower was disgusting. The website said there was free breakfast but there was no breakfast available, not that I would have eaten there anyway. The dining room was filthy. We only had to stay there for about 12 hours, I would not have wanted to stay another night.

Leisure Pet

2/10

Poor

21 Jun 2021

Verified traveler

Awful. There were sketchy people hanging out in front. They were going in and out of the hotel. The girl at counter had no idea what was going on. It was not safe.

Business_and_leisure Partner

4/10

Poor

21 Jun 2021

Beverly

I usually review customer comments prior to booking any hotel which was done for this hotel as well. The outside of the hotel looked like a motel with the flashing open sign. The room had a smell, the inside of drawers were dirty and I didn't feel comfortable sleeping in that bed. Would have changed hotels but we were only staying for 1 night. Will not recommend staying here unless improvements are made.

Partner

4/10

Poor

14 Jun 2021

Verified traveler

The rooms smell like smoke . One of the rooms the Phone was broken . Sheets were dirty and had holes on them ..

Leisure Friends

8/10

Excellent

12 Jun 2021

Shane

Total comfort

I enjoyed my stay . Staff was friendly and accommodating.
I would recommend this hotel.

Self

6/10

Pleasant

11 Jun 2021

Dwayne

It kool

Room was non s.oking but I ask for non smoking other than that stay was kool

Self

4/10

Poor

30 May 2021

Marcos

Rude...

The renovation if at any was poor. I requested some hand soap and was told to use a shower gel liquid. When we asked for some extra towels, the manager followed my girlfriend back to our room to make sure there were towels. We did not get any more than what was in the room. I'm glad they messed up on my second stay. We ended up leaving to go to the Wyndham hotel.

Partner

10/10

Exceptional

24 May 2021

Verified traveler

Very curious front desk staff

Leisure Family

2/10

Poor

21 Apr 2021

Verified traveler

I did not like anything about the hotel. The bed is basically sleeping on a box. You couldn't use the elevator. The hallways were dirty. With stained carpets And dirty towels in the floor. The AC did not work in the room. You could hear literally every one in the hall. It was basically a ghetto club but you could stay the night.

Leisure Partner

2/10

Poor

27 Mar 2021

Verified traveler

Not even a motel level here. It is the level of a completely cheap refugee camp. How can Expedia introduce these places?

Business Family

4/10

Poor

21 Mar 2021

BEATRICE

This is not a 2 star Hotel. Took 10 minutes for someone to show up and check me in. They offer breakfast on the site, but does not have a license to offer breakfast. Room was not clean and there were holes on the sheets. Customer service was great!!

Self

8/10

Excellent

15 Mar 2021

Verified traveler

I liked the service, but disliked the smell of cigarette smoke that came through the vents all night. Overalll, great place to stay!

Leisure

2/10

Poor

30 Sep 2020

Stewart

HORRIBLE MANAGEMENT AWFUL SERVICE

Discrimination towards my family. Made me pay a deposit because I have small children. Extremely rude management. There’s no breakfast, no daily housekeeping. At checkout I tried to speak to whoever is in charge and was told no and to leave before they called the police on my family. Will never stay at this hotel again and will try my best to spread the word to others. HORRIBLE

Business Family

6/10

Pleasant

15 Jun 2020

Stewart

India’s Best Value Inn !!

Owner is an extremely rude individual. Could take some notes from other hotels in the area on customer service and how to be professional.

Business Family

6/10

Pleasant

14 Mar 2020

Carlos

I did not like the air condition and the fridge, not enough cold and the door of the bathroom make a terrible noise when I opened or close.

Friends_and_family Family

10/10

Exceptional

06 Feb 2020

Stewart

Peace and Quiet

Friendly and comfortable

Business Family

6/10

Pleasant

28 Jan 2020

Roshobda

Room had roaches in it, and the refrigerator had mold in it. Had to check out as fast as i checked in. Also saw a dead bed bug smashed to the bed skirt.

Leisure Friends

6/10

Pleasant

04 Jan 2020

Verified traveler

Very good location, however rooms are not upto the mark and they require a lot of maintenance... Definitely much better options are available around the place..

10/10

Exceptional

01 Dec 2019

Verified traveler

Everything was dope but it had a bug on the light fixture besides that it was nice.

Leisure Partner

2/10

Poor

20 Nov 2019

Verified traveler

I like one of the rooms disliked the other one was real stinky ! My family didn’t even used the second room had to come to mine told the guy in the front desk didn’t even apologized or said anything

Family

8/10

Excellent

26 Oct 2019

Denver

I was suprised how nice it was for the price. It was very clean and the tv was bigger than the $130 a night i staued at last time i was here. It also had a microwave and a mini fridge so i wiuld definitely stay there agian.

Business

4/10

Poor

03 Sep 2019

Jp

Old distressed, lots of vagrants , bathrooms Horrable and furniture old, the entire interior needs a redo

Business Partner

4/10

Poor

12 Aug 2019

Verified traveler

Clean quiet room, but deadbolt did not work. Pushed desk against door.

Family

4/10

Poor

16 Jul 2019

Nora

The property need to be updated . Rooms are too dark. My toilet got stop up & I requested to be move to another room due to tiny bugs flying around in the first room .

Friends_and_family Family

6/10

Pleasant

22 Jun 2019

MARQUES M HAIRSTON

No Guest Policy

The hotel was very clean. But I wasn’t happy about there no guests policy. And how they communicated to the other guests. For additional $20.00 i will stay at another hotel that my friends can come and visit me.

Friends

10/10

Exceptional

22 Jun 2019

Verified traveler

love the room space, everthing is great. Quiet room, tv works great, full size refrigerator & microwave. Showere and bathroom ezquisite

Leisure Self

2/10

Poor

04 Jun 2019

Anne

When checking in, it seemed that they charged us a second time even though we paid using Expedia (but will need to double check again) as we were forced to sign a receipt for $111 dollars? The bathroom should be updated, the pressure was not adjustable (the shower head was broken), it was very high and hurt when it hit the skin. Upon waking up, we headed to breakfast as this hotel advertised breakfast on Expedia and within the hotel. Well, breakfast was sh*t. When we walked in, it was juice, a dozen donuts, and some bread. The donuts were already all gone when we went down because there is no way a dozen donuts can feed an entire hotel and just 2 of the bread left, still had to eat elsewhere for breakfast. When we left and came back, one of the hotel workers stared at us as we walked inside the hotel and was very creepy/stalkerish because he stared at us through the entrance window. When I greeted him, he just stared immensely at me with distaste and made us feel extremely unwelcome. When we walked up the stairs, he yelled at my partner and I asking what we were doing. He was extremely rude so I replied to him in shock asking what? He asked what we were doing on the stairs, I said we were just going up to our room and checking out the staircase. He yelled at us to just continue on our way for no reason. They don't allow people to use the elevator if your room is on the 2nd floor which is ridiculous, I have illness which makes stairs painful. Worst hotel ever. Don't go here.

Friends_and_family Family

10/10

Exceptional

03 May 2019

Verified traveler

Ok hotel. Not The Maroitt, but decent, near plenty of stores, and dining. Staff was extremely nice. Quiet place also.

2/10

Poor

14 Apr 2019

Sandy

I booked and paid for my hotel room but the receptionist claim my itinerary number was not pulling me up n charged me again to get a room for me. I will never ever in my life sleep in America’s best again and I will be calling my bank for charging me twice for that messed up hotel.

Friends_and_family Friends

6/10

Pleasant

31 Mar 2019

Verified traveler

Poor maintenance, the smell in the whole building makes it uncomfortable

Leisure Friends

2/10

Poor

11 Mar 2019

Verified traveler

It is very bad, Bathroom is all broken and flush isn't working. When we asked for a maid, they said that they can give a plunger to us and we should clean ourself. Disgusting people

2/10

Poor

22 Feb 2019

Garrett

Horrible

When i finally got my room tunred on the lights to the bath room there was cockroaches in my shower spiders on my night stang the place looks like it hasnt been touched since the 60s when somthing breaks at least scrap the glue off where it was help up or learn how to pick up a hammer and nails for what my price came out to be was unacceptable yhis place needs new managment asap there is no way this place is up to code spent the extra money and go to the la quinta .5 miles down the road ive stayed at all of them just do ur self a favor

10/10

Exceptional

02 Feb 2019

Verified traveler

It was quiet, I like that it had a walk-in shower and room was cozy.

Business Self

10/10

Exceptional

03 Dec 2018

Jose

Great place and great service

Partner