Hometowne Studios Dallas - North Addison/ Tollway

United States , Dallas - TX
Dallas, 17425 Dallas Parkway
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100 reviews shown

2/10

Poor

29 Apr 2026

Linda Joy

I would not recommend staying here. The room was not clean—the floors hadn’t been mopped, and walking barefoot left my feet black. The shower was also dirty, and there was dried residue on the stove. I didn’t use the kitchen as there were no pots, pans, or even a kettle available upon request.

Everything felt old and worn. The chairs at the small table were badly damaged, with ripped vinyl and exposed foam, making them uncomfortable to sit on.

This is a very basic budget hotel and not suitable for travelers without a car or their own equipment, as you’ll need to bring everything yourself. Overall, disappointing and not worth the stay.

Self

10/10

Exceptional

10 Apr 2026

Lecia

YES

Self

2/10

Poor

02 Apr 2026

Frank

The new manager was so disrespectful

10/10

Exceptional

27 Mar 2026

Lecia

Clean room and budget friendly

10/10

Exceptional

27 Mar 2026

Lecia

Clean and quiet , and good on budget

Self

10/10

Exceptional

27 Mar 2026

Lecia

Easy to check in , quiet, and rooms are clean. Good on budget .

Self

2/10

Poor

27 Mar 2026

Wakil

So smelly and dirty. I wouldn’t stay for free

Partner

10/10

Exceptional

17 Mar 2026

Antwain

Parking was good Alexus was amazing

2/10

Poor

14 Mar 2026

Eddie Anthony

Area was not good, room smelled, a/c stop working in the middle of the night.

Partner

4/10

Poor

09 Mar 2026

Shahuna

Roaches did it. I was fine with the wear and tare because the location was ok. The staff was nice and helpful, I can’t stand roaches it’s definitely a sign of filth

Self

2/10

Poor

07 Mar 2026

Rui

This is the worst hotel I have ever stayed. I'm not saying this because I'm upset which I am, I'm stating the fact. The room has no privacy, you need to have to close the curtain to make the room completeky dark or show your room to pass y through the window. Fridge doesn't work. Ranch Hood doesn't work. Toilet leaking constantly. The whole kitchen cabinet and drawer have been flooded badly. In the restroom countertop, there was a cockroach running. The bath tub was in ust disgusting condition. The restroom lock was installed wrong way so it could not be closed. I reserve the two nights and paid for them but because my flight was delayed I only arrive on certain day but obvious my room was booked out already. Then there's no bathroom apply, no shampoo or bath gel. No any kitchen supply. Completely empty.

Self

2/10

Poor

21 Feb 2026

Casside

When was disgusting hot water did not work

2/10

Poor

21 Feb 2026

ESSENCE M

I was checked into a 'Ghost' room, never intended to be occupied by an actual guest. It was terrible. Refrigerator, toilet, and hot water didn’t work. Hair covered the bathroom floor. Denied refund despite manager confirming I was in an uninhabitable room.

Self

10/10

Exceptional

17 Feb 2026

Verified traveler

👌

2/10

Poor

11 Jan 2026

Martha

We get there at 11:10 and it was close, we couldn’t stay in this place .

Partner

6/10

Pleasant

11 Jan 2026

Mike

Room was clean & staff was great. Room was shabby and well worn. Kitchenette was almost useless because no dishes or utensils of any kind available. Meager maintenance was apparent. Accepable for the price.

Business Self

2/10

Poor

30 Dec 2025

Ata

T)i

6/10

Pleasant

16 Dec 2025

Don

Front desk clerk was very helpful and courteous. When she heard that i was scheduled for surgery at 5AM at a nearby hospital and needed a 1st floor room, she checked with the maid who said RM 140 was ready. It was not! The window sill above the heater was dirty, refrigerator dirty, rusty, and interior broken, stove and sink dirty, bathroom floor sticky, and a prior guest had dripped red candle was on the bathroom countertop, and a small 5” bush limb had not been swept from the outside edge of the bathtub. We did not address these issues with the front desk clerk because we just wanted to rest and get to an early nearby surgery appointment. The room may have been an extended stay room that had not been completed by the maid or custodian. Plusses: cheap rate, kitchenette if needed, working cable TV, short 4 blocks south on the same road to Methodist Hospital for Surgery.

Business Family

6/10

Pleasant

20 Nov 2025

Dimeyon

Roaches

10/10

Exceptional

08 Nov 2025

Damion

Staff was very courteous and professional

Business Self

10/10

Exceptional

08 Nov 2025

Damion

Staff was generous and professional

Business Self

2/10

Poor

22 Oct 2025

Jhoan

Cochino , viejo ese hotel

2/10

Poor

19 Oct 2025

Ernesto

Not in a safe area

2/10

Poor

18 Oct 2025

Muhammad

Dirty

2/10

Poor

17 Oct 2025

Nylah

Honestly this location is lucky to have snagged a General manager like the one they have. She is without a doubt way too good for that crap excuse of a \"hotel\" Even the use of Motel is offensive to other motels this place is a dumpster fire. The rooms need renovations and DEEP CLEANS. Honestly its not even an area issue. The homeless people had no sway in my choice to leave and not stay there, but rather the fact I don't even think they should be staying in those rooms. Again the general manager is GREAT the rest of this \"organization\" should be trashed.

Friends_and_family Family

2/10

Poor

15 Oct 2025

Heather

Could check in no one was in the office until 3:30, my check in was at 3:00. Drugs addicts hanging out. Weed smell

Self

2/10

Poor

05 Oct 2025

Ulam

Bug infested, smelled awful, dirty floors and countertops as well, the worst hotel I’ve stayed in.

Leisure Friends

6/10

Pleasant

20 Sep 2025

Gabriel

I liked it only problem was my key stopped working multiple times and every time I had to go get a new one from the office

10/10

Exceptional

02 Sep 2025

Tyler

Mana

Business_and_leisure Pet

6/10

Pleasant

24 Aug 2025

Doug

There was no door on the bathroom and a suspicious green light that was always on facing the bathroom

Leisure Partner

2/10

Poor

17 Aug 2025

Shannon

What you could see from the office area seemed decent, and the entire outside area seemed well-kept and clean. It is an older, outdated property. The manager seemed nice enough. The problem I had was with the room. The floors were dirty. The furniture was trash. The furniture was so old and worn and broken that the corners of the dresser were just gone. Picture a piece of furniture by an animal. Thick, hardened stuff all over the table and on the floor. The curtain had white crusty stuff on it. Inense burn marks on the wall by the door. Looked like a bullet hole in the ceiling. And there was what looked like blood on the curtain as well. Hardened stuff on the wall by the bed. And the bathroom counter had 20 to 30 cigarette burn spots all over the countertop. And this was a non-smoking room. 2 packs of soap that were the size of a quarter. No kind of cup or refrigerator parts are stacked on top of the fridge. It felt unsanitary. I couldn't eat a thing in that room. I did stick it out. I hate to make a scene, and it was my first time using an online app to get a room. I couldn't risk not having the money returned right away. So I stayed and didn't say anything to management. Why did they already know and have no problem renting it to me? All the rooms I saw in my row, not occupied with open curtains, looked the same way. I stood watch for roaches the entire night, but I can say there were none at all or rodents. People living there were super nice.

Leisure Self

10/10

Exceptional

28 Jul 2025

Passion

Good hotel

Leisure Friends

2/10

Poor

20 Jul 2025

Osmany

I had a truly awful stay here. The customer service was poor. The room itself was unacceptable. It was old, smelled terrible. Worst of all, I saw multiple roaches crawling on the floor and walls. The appliances were stained and old. Ac made a terrible noice.

Leisure Self

2/10

Poor

04 Jul 2025

Robert

Stay elsewhere

My room was not ready, even though I arrived well after the check-in time. The room was not in good condition (Examples: Broken towel rack, the door locks required multiple swipes of the key card every time). Plenty of cockroaches, though. To be fair, none of them were large. The room's smoke alarm malfunctioned, causing it to beep constantly, making it impossible to sleep. That was the last straw, so I checked out early, and found another place in the same price range that's much better. Despite a week passing, neither the management of the location nor Red Roof Inn's corporate office has responded to my complaints.

Self

8/10

Excellent

19 Jun 2025

Nickolas

Smooth

Friends_and_family Family

2/10

Poor

16 Jun 2025

Goldie

The late was rude at the front desk.

8/10

Excellent

24 May 2025

Samuel

The hotel looks nice through the outside but it needs work through the inside.

Business

2/10

Poor

24 May 2025

vincent

What a freakin dump

Drug deals in the parking lot, some future felon I have to pay for, offered me crack in the parking lot. Pot smell was so bad that we left, people sitting in cars in the parking lot. If I weren’t armed, I would not have walked to the room…. It’s that bad.

Partner

2/10

Poor

19 May 2025

Verified traveler

DONT STAY HERE

The worst place I’ve ever stayed in, horrible staff and management. No towels when you need them or toilet paper. Not to mention filthy rooms with roaches and their eggs everywhere. So if you want to risk it for a cheaper rate, God Be With You! You’re going to need it.

Business

10/10

Exceptional

24 Apr 2025

Jessey

It was great

2/10

Poor

07 Apr 2025

Jorge

The front desk lady was rude, polite, and not very nice

Business_and_leisure Family

2/10

Poor

07 Apr 2025

Alyson

The rooms where absolutely disgusting, the only good thing about this place was the front lady, she was very nice.

Leisure Partner

4/10

Poor

06 Apr 2025

Nolwazi

It was a last minute booking and i ddnt get to check the reviews of the place qhich ive come to regret, i requested a non smoking room,but when I walked in the room was stinking marijuana,there was no door in the bathroom,and the bathroom blocked the first time I used it and i had to ask for a plunger..everything was old and filthy, all outlets were not working except for the ones on the bed lamp...they had pretty warm water though and tgr tv was working pretty fine

Leisure Self

2/10

Poor

02 Mar 2025

Deborah

Staff was rude said they had no tvs said that because i booked thru expedia they couldnt do anything, i called expedia they needed me onsite i booked room for my son so i couldnt get refund

Leisure Family

8/10

Excellent

14 Feb 2025

Magda

Dirty

2/10

Poor

29 Jan 2025

Tamara

Staff was nice. Toilet had to be fixed, killed at least 6 roaches while there. It just looked bad. Car alarm going off for over 5 minutes in the middle of night then heard people talking kinda loud. Didn’t sleep much, was scared roaches would crawl on me. Burn marks all on the covers, towels were dirty.

Family_with_children

2/10

Poor

23 Jan 2025

David

This place is in a decent location but it roach infested and just straight up dirty. Food left in the fridge. No cooking utensils even tho it has a cooking top. Just wouldn’t recommend this place.

Business Self

2/10

Poor

20 Dec 2024

Janice

I didnt like it at all i think it needs new staff and new cleaners just horrible please get the tvs and air conditiong fixed oh wow

Business Family

2/10

Poor

20 Dec 2024

Carolina

It’s a dump!

Hotel is a dump! Not maintained and dirty

Friends_and_family Family

2/10

Poor

15 Dec 2024

Guadalupe

Horrible experience

I requested a non-smoking room, but it smelled like cigarette smoke. When I mentioned it to the front desk, they responded that people aren't supposed to smoke, but they do anyway, and the rooms end up smelling. Additionally, the place is broken and ugly. I was cold because the heater kept turning off, and the phone to the front desk didn’t work, so I had to put up with it without blankets.

Self

2/10

Poor

06 Dec 2024

David

This is literally, a roach hotel. Bugs everywhere! Outside of the building looks pretty good. Inside very dirty, roaches running all over. Flooring coming up in the bathroom, microwave was filthy and rusty, cabinets were literally falling apart, you could open the door on the uppers, and see the ceiling through the top of the cabinet. I screwed up, I usually check the reviews before I book. I didn’t this time, my bad! Only thing I can say good about this place is it looks good on the outside, and it was cheap. But you get what you pay for here!

Business Self

2/10

Poor

04 Dec 2024

Andrew

Horrible property like a slum. Dirty, poorly maintained and cochroaches

Leisure Partner

2/10

Poor

02 Dec 2024

Kenneth

Smelled nasty bugs

2/10

Poor

27 Nov 2024

Ling

I had to find a different hotel because of the smell.
I was on the phone with Experian for hours trying to get customer service NO ANSWERED!

8/10

Excellent

25 Nov 2024

Christopher

Th staff was friendly and caring.

Business_and_leisure Family_with_children

10/10

Exceptional

21 Nov 2024

Aliochenia

the beautiful helpful brunette woman with glasses at the front desk is just a
gem. she pulls this whole operation together. someone needs to promote her if you haven’t already. shes the main reason the place got my business and money real talk.

Leisure

4/10

Poor

21 Nov 2024

Bobby

Cockroaches, barley any hot water. Drug infested and very noisy late at night till early morning

Business_and_leisure Self

2/10

Poor

21 Nov 2024

Marilyn

There was roach nest in corner of the room also molded up on the ceiling. Roaches crawling on the walls the beds had to stay up all night killing roaches offered another room right above which we could not walk parking lot unsafe homeless running around and people laying outside, tripping out it appears to be on drugs

Business Family

2/10

Poor

19 Nov 2024

had to leave and be refunded nothing against the staff more so the owners the place is literally roach infested and I mean to the point the roaches are crawling in the walk ways at their own capacity and at a very rapid rate I mean they cringed having to even walk around the facility let alone being stuck in the room on which they tried to leave the same day and they told that the would still take my money so was forced to basically stay the night because the money wouldn’t be given back which felt they should’ve done a total refund of the stay based on the condition of the room was put in….

2/10

Poor

11 Nov 2024

Raja

Look for better options even if it costs more.

Motel inside very bad shape. Appears to me terrible guests destroyed rooms. I had to ask room change twice and finally spent 1 day in a OK room and got out. Maintenance issues too. One room smoke alarm was chirping with low battery.

Self

10/10

Exceptional

08 Nov 2024

Lamarcus

Good

2/10

Poor

03 Nov 2024

Dennis

Very unclean and smelly. I will not recommend this property.

Business

2/10

Poor

02 Nov 2024

Crystal

Roaches

Roaches

Friends_and_family Family

10/10

Exceptional

27 Oct 2024

Natalya

Always clean. NO BUGS ✨

Family_with_children

2/10

Poor

17 Oct 2024

Alexander

Check in woman was fantastic. Facilities are the polar opposite. While waiting for an uber was cautioned by an unmarker police unit to not be outside at 11pm.

Business Self

2/10

Poor

17 Oct 2024

Antoinette

Never stayed you’ll are joke 2 1/2 drive to be told where booked with food very disappointing

2/10

Poor

15 Oct 2024

Albert

Bug infested with no end when I checked in the lady at the desk said the rooms they have available don’t have tvs take it or leave it

Leisure Self

2/10

Poor

03 Oct 2024

Verified traveler

Man, man, man

I have never seen as many species of roaches in one night. I could not sleep at all. They were coming out of everywhere. People who had been evicted, were outside hanging out all night yelling at each other and blaming each other on why they got kicked out and lost the place. It was a mess.

Self

4/10

Poor

23 Sep 2024

Grace

2 star hotel

No hot water. No working toliet. Strong cigarette smells when we were guaranteed a smoke free room.

Partner

2/10

Poor

08 Sep 2024

Verified traveler

Very dirty, roaches in room, one roll of toilet paper and one bar of soap for toiletries, no trash can in room/bathroom.

Friends_and_family Family

4/10

Poor

07 Sep 2024

Babak

Very dirty bathroom
Old and outdated

Business Self

2/10

Poor

28 Aug 2024

David

Well-worn curtain, put on backwards; rusted out microwave, holes in bathroom door, bugs running around. Would NOT stay here again.

Business Self

2/10

Poor

27 Aug 2024

Abe

Roaches everywhere

2/10

Poor

17 Aug 2024

DANIEL

Poorly maintained.

Leisure Self

6/10

Pleasant

14 Aug 2024

MD Omum Siddique

There was no doors in the restroom. Other than that, everything's okay I guess.

2/10

Poor

03 Aug 2024

Melody

Horrible

The worst hotel you will ever stay. Filled with marijuana smoke, my room didn’t have a microwave or table but had two chair. The bathroom was horrible had cigarette burn. Run from this hotel. The room look like an homicide horror scene. I Checked out early

2/10

Poor

02 Aug 2024

Vanessa

This was the dirtiest, worst hotel I ever stayed in. When I checked in the first night, I received a the worst room imaginable (there was even a clot of blood in the bathtub). When I asked for a refund, I was told that since I prepaid the room was nonrefundable and they offered to switch me to a different room. That room may have been even worse with the exception of this one not being bloody. I immediately turned my keys in and ended up having to pay for a different hotel for the rest of my stay. I am beyond words and disgusted with the cleanliness at this property. Wish I could rate this hotel 0 stars because the 1 is too generous. Never staying at a red roof in again.

Leisure Partner

6/10

Pleasant

30 Jul 2024

Kelsie

Utilities aren’t up to date and it shows. Liked that staff walked through during night.

Business_and_leisure Self

2/10

Poor

29 Jul 2024

Kyle

Very run down and the room smelled terrible.

Business

4/10

Poor

21 Jul 2024

Luis

Externally the apartments look safe because they have a fenced property and nice because the builds look like they are painted and cared for. The room internally was a major disappointment.

Business Self

2/10

Poor

20 Jul 2024

Demetric

The room was roach infested they crawled in the bed on the wall on the table in the tub the sink. I asked for a refund because I couldn't stay there with 5,000 roaches and the lights off I was refused because they had sold out and I booked through Expedia I was forced to stay in one spot of the hotel where the toilet was stopped up. The absolute worst night I ever paid for

Leisure Self

2/10

Poor

18 Jul 2024

Verified traveler

Never Again!

The room was totally disgusting...you could tell that they dont clean the rooms. There were roaches crawling around. There were holes in the wall where you can tell there was obviously fights. But the hole by the refrigerator was my biggest concern you could tell rats were able to come thru there. The bathroom tub had rust hole in the side of it and all they did was throw paint on it. The whole room was covered in nice film of dust. The night as a whole still makes me itch.

Self

2/10

Poor

13 Jul 2024

Rafael

Needs a facelift

Business_and_leisure Family

2/10

Poor

26 Jun 2024

Jacquelyn

run for your life

There were roaches everywhere. There was a hole in the wall. The tv was missing.

Self

6/10

Pleasant

08 Jun 2024

Jade

Not bad

Not a bad motel. Nothing spectacular but not Bad.

Partner

6/10

Pleasant

07 Jun 2024

David

Knew what I was getting into

Just so everyone knows, this hotel has been around for decades. Room was clean. Bed was solid firm, if you like that, and check in and out was easy. Room unfortunately smelled of cigarette smoke mixed with pot. I went and bought some air fresheners to mask the smell. Besides that, I knew I was staying at a very inexpensive place so I got what I paid for.

Friends_and_family Family

4/10

Poor

01 Jun 2024

Serena

Cockroaches that's only thing I could not deal sorry

Leisure Partner

4/10

Poor

31 May 2024

Luke

Kinda loud at night

Business_and_leisure

2/10

Poor

31 May 2024

John

I signed up for two days. Because of the Dallas weather. I was there for three hours and I checked out no refund whatsoever. I will never stay at your place ever again. The Dallas independence school district sent me there.

6/10

Pleasant

25 May 2024

Martha Hill

Don't like the hard drug activity and I have been here over 6weeks but have yet to have my room cleaned or even the floor just mopped. Part or the convenience of renting would be because there are housekeepers but the only cleaning for turn arounds.

Business_and_leisure Self

2/10

Poor

25 May 2024

Jazimine

Verbally assaulted with racial slurs

If I could award zero stars, I would certainly do so. To begin, the presence of roaches pervades the entire premises. Furthermore, the air conditioning unit leaks Freon both inside and outside the room. Thirdly, the manager, Jessica, subjected me to verbal assault that left me feeling scared and uneasy. Instead of acknowledging her mistake, she opted to use profane language toward both my husband and me, even resorting to racial slurs. Eventually, Jessica agreed in front of law enforcement to refund us for the day, as she chose to ask us to leave the premises. However she has now gone back on her word. I plan on filing criminal charges as well.

4/10

Poor

23 May 2024

Luke

Roaches inside and fights outside at 3am. This property also kept my cash deposit. I asked them to check the cameras from when I checked in but they refused and laughed at me saying they don’t collect cash deposits from people.

Business Self

2/10

Poor

20 May 2024

Glorianna

Do not stay at the roach infested property, save your money. I was bit 3 times on my body, horrible place. This hotel needs to be condemned, I cannot believe they are in business and can legally charge people money to stay here. Oh and forget about trying to hear back from an owner or manager, you will get the run around, no such person exists! Do yourself a favor and go elsewhere, run!

Business_and_leisure Family

2/10

Poor

17 May 2024

Shana

Upon entry into the room, we noticed a horrid and rancid smell. When we turned the lights on all you could focus on was the nasty, stained, unclean walls, counters, and floors. The comforters on the bed were covered in rips, holes, and cigarette burns. The baseboards were ripped away from the wall. The toilet had no lid on the tank and it was placed under the bathroom counter. There was duct tape all around the bottom of the tub. We were debating whether to stay when we noticed bugs crawling on the wall behind the bed. We decided it was in our best interest to leave the premises. We have made a request to Expedia to have our money refunded.

Leisure Family

2/10

Poor

17 May 2024

Tamara

There are roaches here, some of the items didn’t work like the kitchen light, or hot water. My fridge light was also out as well as the tv remote was missing a battery. Most of all I paid a deposit at check-in and when I went to get it, they tell me they waived the deposits but yet I paid $100 and been waiting for the return of it.

Business Self

4/10

Poor

17 May 2024

Uchenna

Some lady in the reception canceled my reservation before I got there, and their system wouldn’t allow her colleague rebook me cause it was slightly after midnight.

Business Self

4/10

Poor

13 May 2024

Martha Hill

Woke up to no warm water a couple days

Business_and_leisure Self

2/10

Poor

07 May 2024

Jeremiah

Roach motel, the place is infested. There were also multiple that people tried opening my door when I slept, one even tried to enter my window.