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Homewood Suites by Hilton North Dallas-Plano
Dallas - TX · United States
4705 Old Shepard PlaceView location
8.4/10Excellent851 Reviews
Cleanliness8.4/10 8.4
Service8.8/10 8.8
Comfort8.8/10 8.8
Condition8.0/10 8.0
Location9.4/10 9.4
Neighborhood9.2/10 9.2
Quality9.0/10 9.0
Value8.6/10 8.6
Amenities7.8/10 7.8
See all ratings- Business hotels
- Sport hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Homewood Suites by Hilton North Dallas-Plano
The Homewood Suites by Hilton North Dallas-Plano is a new all-suite hotel ideal for both business and leisure travelers. Located in the expanding west side of Plano, Texas, it offers the comforts and conveniences expected from a Homewood Suites.
Guests can enjoy spacious one- and two-bedroom suites, a daily complimentary Suite Start hot breakfast, and a Welcome Home reception with a complimentary light meal and beverages Monday through Thursday evenings (subject to state and local laws).
Amenities include an outdoor pool, whirlpool, patio with barbecue grills, guest laundry, fitness center, business center, complimentary high-speed internet access, sports court, and local shuttle service (within a 5-mile radius). Note: The fitness center, breakfast, and pool currently offer reduced service, and the complimentary evening social is unavailable.
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With a stay at Homewood Suites by Hilton North Dallas-Plano, you'll be centrally located in Plano, a 2-minute drive from Baylor Scott & White The Heart Hospital and 11 minutes from Galleria Dallas.
This hotel is 14.1 mi (22.7 km) from Southern Methodist University and 4.4 mi (7.1 km) from University of Texas at Dallas. Make yourself at home in one of the 99 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Satellite television is provided for your entertainment.
Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 14
Pet max weight (per pet) in lb is 30
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Baylor Scott & White The Heart Hospital
0.9 km / 0.6 mi
Shops at Willow Bend
5.5 km / 3.4 mi
Crayola Experience
5.6 km / 3.5 mi
Adventure Landing
5.6 km / 3.5 mi
Plano Sports Authority
6.4 km / 4 mi
Prestonwood Baptist Church
6.5 km / 4 mi
University of Texas at Dallas
7.1 km / 4.4 mi
Texas Health Presbyterian Hospital Plano
7.2 km / 4.5 mi
Children's Medical Center Plano
7.3 km / 4.5 mi
Arbor Hills Nature Preserve
8.1 km / 5 mi
The Shops at Legacy
8.6 km / 5.4 mi
Mary Kay Museum
9.4 km / 5.9 mi
Quorum Park
9.5 km / 5.9 mi
Celestial Park
9.5 km / 5.9 mi
Stonebriar Centre Mall
10 km / 6.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Number of floors (main building): 4
- Double rooms: 49
- Suites: 99
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Golf course
- Wheelchair-accessible
- Car parkExtra charge
Show 30 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
- LaunderetteExtra charge
- Babysitting service
- 24-hour securityExtra charge
- Cloakroom
- Newspaper stand
- Shop
- NewspapersExtra charge
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- BarExtra charge
- Smoking areaExtra charge
- Highchairs
- Meeting room
- PrinterExtra charge
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sun loungers
- Game roomExtra charge
- Hot tubExtra charge
- Breakfast
- Continental breakfast
- Non-smoking establishmentExtra charge
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 15 m²SUI.H6-3
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub
- Bathroom
- Shower
- Direct dial telephone
- Washing machine
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
Show all 11 amenities
- Individually adjustable heating
- Wheelchair-accessible
- Toaster
Facilities with extra charge
- Hairdryer
- TV
- Radio
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wi-fi
- Toiletries
- Desk
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-3
Room amenities
- Bathtub
- Bathroom
- Shower
- Direct dial telephone
- Washing machine
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable heating
- Wheelchair-accessible
- Toaster
Facilities with extra charge
- Hairdryer
- TV
- Radio
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wi-fi
- Toiletries
- Desk
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE KING BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible WITH KITCHENETTESUITE • Accessible WITH KITCHENETTESUI.H6-KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE Accessible WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible Two Double bedsSUITE • Accessible Two Double beds • 1 Bedroom • 15 m²SUI.H6-2D
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Washing machine
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable heating
- Wheelchair-accessible
- Toaster
Show all 11 amenities
- Shower
- Bathtub
- Direct dial telephone
Facilities with extra charge
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wi-fi
- Toiletries
- Desk
- Dishwasher
- Hairdryer
- TV
- Radio
- Microwave
- Kitchen
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE Accessible Two Double beds
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2D
Room amenities
- Bathroom
- Washing machine
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable heating
- Wheelchair-accessible
- Toaster
- Shower
- Bathtub
- Direct dial telephone
Facilities with extra charge
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wi-fi
- Toiletries
- Desk
- Dishwasher
- Hairdryer
- TV
- Radio
- Microwave
- Kitchen
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 15 m²SUI.H6-2
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Bathtub
- Direct dial telephone
- Washing machine
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
Show all 11 amenities
- Individually adjustable heating
- Wheelchair-accessible
- Toaster
Facilities with extra charge
- Hairdryer
- TV
- Radio
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wi-fi
- Toiletries
- Desk
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2
Room amenities
- Bathroom
- Shower
- Bathtub
- Direct dial telephone
- Washing machine
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable heating
- Wheelchair-accessible
- Toaster
Facilities with extra charge
- Hairdryer
- TV
- Radio
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wi-fi
- Toiletries
- Desk
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 15 m²SUI.H6-1
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toaster
- Wheelchair-accessible
- Individually adjustable heating
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Washing machine
- Bathroom
Show all 11 amenities
- Shower
- Bathtub
- Direct dial telephone
Facilities with extra charge
- Microwave
- Dishwasher
- Desk
- Toiletries
- Wi-fi
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Hairdryer
- TV
- Radio
- Kitchen
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-1
Room amenities
- Toaster
- Wheelchair-accessible
- Individually adjustable heating
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Washing machine
- Bathroom
- Shower
- Bathtub
- Direct dial telephone
Facilities with extra charge
- Microwave
- Dishwasher
- Desk
- Toiletries
- Wi-fi
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Hairdryer
- TV
- Radio
- Kitchen
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDS ONE BEDROOMSUITE • TWO DOUBLE BEDS ONE BEDROOM • 1 Bedroom • 35 m²SUI.2D-B1
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Washing machine
- Ironing set
- Bathtub
- Shower
- Bathroom
- Toaster
- Direct dial telephone
Show all 10 amenities
- Centrally regulated air conditioning
- Carpeted floors
Facilities with extra charge
- TV
- Radio
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Hairdryer
- Toiletries
- Desk
- Dishwasher
- Wi-fi
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE TWO DOUBLE BEDS ONE BEDROOM
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-B1
Room amenities
- Individually adjustable heating
- Washing machine
- Ironing set
- Bathtub
- Shower
- Bathroom
- Toaster
- Direct dial telephone
- Centrally regulated air conditioning
- Carpeted floors
Facilities with extra charge
- TV
- Radio
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Hairdryer
- Toiletries
- Desk
- Dishwasher
- Wi-fi
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMS NON SMOKINGSUITE • TWO BEDROOMS NON SMOKINGSUI.B2-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE TWO BEDROOMS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMS TWO BATHROOMSSUITE • TWO BEDROOMS TWO BATHROOMS • 2 Bedrooms • 35 m²SUI.2W-B2
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, 2 × Double bed 131-150 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS TWO BATHROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Bathtub
- Direct dial telephone
- Washing machine
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
Show all 10 amenities
- Individually adjustable heating
- Toaster
Facilities with extra charge
- Hairdryer
- TV
- Radio
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wi-fi
- Toiletries
- Desk
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE TWO BEDROOMS TWO BATHROOMS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, 2 × Double bed 131-150 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS TWO BATHROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2W-B2
Room amenities
- Bathroom
- Shower
- Bathtub
- Direct dial telephone
- Washing machine
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable heating
- Toaster
Facilities with extra charge
- Hairdryer
- TV
- Radio
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wi-fi
- Toiletries
- Desk
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE ONE BEDROOM Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 35 m²SUI.NM
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Bathroom
- Bathtub
- Toaster
- Direct dial telephone
- Washing machine
- Ironing set
- Carpeted floors
Show all 10 amenities
- Centrally regulated air conditioning
- Individually adjustable heating
Facilities with extra charge
- Kitchen
- Dishwasher
- Desk
- Toiletries
- Hairdryer
- TV
- Microwave
- Tea and coffee making facilities
- Radio
- Individually adjustable air conditioning
- Fridge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Room amenities
- Shower
- Bathroom
- Bathtub
- Toaster
- Direct dial telephone
- Washing machine
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable heating
Facilities with extra charge
- Kitchen
- Dishwasher
- Desk
- Toiletries
- Hairdryer
- TV
- Microwave
- Tea and coffee making facilities
- Radio
- Individually adjustable air conditioning
- Fridge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 35 m²SUI.KG-NM
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Washing machine
- Microwave
- Fridge
Show all 16 amenities
- Kitchen
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHomewood Suites by Hilton North Dallas-Plano
SUITE KING BED NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Room amenities
- Tea and coffee making facilities
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Washing machine
- Microwave
- Fridge
- Kitchen
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Homewood Suites by Hilton North Dallas-Plano
100
reviews shown
Tim
The shower was held together by scotch tape.. the breakfast left a lot to be desired..
Saad Murtaza
Nice place to stay with family
Evelia
.
Jerad
Great location, great staff, needs to be freshened up as facility has damage throughout.
Olivia
The rooms could use some upgrades, but it was clean
Jessica
I love these hotels. The rooms are so large. They have a nice breakfast and an evening snack plate time where they have adult beverages. The only thing I don’t like was an odor in the elevator. It was a mixture of sulfur and onions. Seem to be a shortage of luggage carts too. Overall a good place to stay. Would stay again
Lacy
Amazing place to stay. Very friendly staff.
Tonya
Everything went pretty well. We enjoyed the pool and breakfast. The room had great amenities with refrigerator, dishwasher, 2 burners.
Jocelyn
Looks better in pictures. Might be time to do some minor repairs and fix the place up.
Jennifer
The property is dated. Needs a good paint job, fresh carpet. Elevators smell & are musty.
Dark orange paint and brown carpet give a depressing feel to this hotel.
Bathrooms have no fan so they feel moist and mildewy. Grout feels and looks dirty.
Feels unclean. Beds feel cheap and old.
This hotel needs serious TLC.
Staff was nice. Breakfast was adequate.
Not worth the money we spent to stay here.
Dark orange paint and brown carpet give a depressing feel to this hotel.
Bathrooms have no fan so they feel moist and mildewy. Grout feels and looks dirty.
Feels unclean. Beds feel cheap and old.
This hotel needs serious TLC.
Staff was nice. Breakfast was adequate.
Not worth the money we spent to stay here.
Lindsay
Had a very home-like feel.
Rosemarie
Party of 5 came into town for a graduation. Our only complaint was the elevator. It absolutely smelled HORRENDOUS!!! We had to cover our noses every time we rode it. It was just so SOO bad!!! Staff were great, breakfast was great. Room was small but had everything needed. Just the elevator.
Lisa
Breakfast was amazing. Rooms were clean and well maintained. The pool and the elevator were my only issue. Both could use some work. Everything else was amazing.
Matthew
Good spot. Gym is OK. Room and bed are good. The room door was very tight though.
TaNunya
The full breakfast was delicious and well prepared..great coffee!!!
Debra
Property could use some updating. Staff was great and bed was comfortable
Joel
The staff was great, but the furniture look old and questionable cleanliness, cabinets doors uneven could not close completely. Stove top showed signs of rust. The bath tube was gross nothing but a replacement would correct. Over all things looked aged and what upkeep was poor in the room. Attempts to repair and repair was obviously DYI as a contractor would not done a job like that or allowed.
Lori
Everything was nice for the price
DeNesha
Clean room and breakfast was okay
Aimee
Great location for restaurants. Very nice room with comfortable beds.
Jawaid
good
Kaprice
AWESOME AND PROFESSIONAL.
Bethany
For being a Hilton it wasn’t as well taken care of as I thought it would be. There is no public ice machine. The front desk people are never at the desk. It just wasn’t what I was expecting.
Kristen
Not as updated as some of the others in the area.
Jason
Basketball court was awesome
sandra
Well equiped and comfortable. Would book again.
Emely
Staff was very friendly. Check in and out were smooth, the cleaning ladies were nice and helpful. The only downfall was spending $500 just to have roaches in the room. Very disappointing
jennica
Very nice stay was perfect for the weekend
Jason
Breakfast was good
Tammy
Our entire stay was amazing starting with the team members as we checked in very nice, friendly. They suggested several places to go to enjoy. The rooms were very clean. 5 stars we give.
Tammy
Property was clean and staff was very friendly!
Jay
Poorly designed space. Noisy a/c.
Shekhar
Clean room and good breakfast
Ai
Friendly clerks
David
Ok
Aashish
It was really old and dirty. Smelling in hallway. Booked because it was mentioned that this place provide Baby Sitting Service, but they said on property it is not true.
Tangela
Air pods where stole by cleaning staff
Diane
EVERYTHING WAS GREAT!
Mary
Excellent service and environment. Staff very nice and helpful!! Highly recommend.
Eli
Good value, great location
Mohammad
yes
Marilyn
Room was clean but quite dingy. Furniture was stained. We didn't want to sit on the upholstered couch and chair. Walls frayed. Tile in bathroom was damaged. Closet door was damaged.
Marilyn
This place is a bit long in the tooth. Finishes are frayed, furniture and carpet stained. Breakfast was elaborate though. We felt safe but a bit uncomfortable with the dinginess.
LaShea
Desk staff was courteous. Other staff, not so much. Staff saw me assisting an elderly person and closed the door before we reached it.
Natasha
The room was neglected as it was infested with roaches and n the refrigerator which got into our groceries. The toilet didn’t work and eve at the temperature of 62 it felt like 90 plus degrees. The front desk morning staff was very irate and argumentative not helpful at all. The beds were broken and sucked in besides everything being totally outdated. No one even tried to compensate or assist us with this matter.
Natasha
Not a good stay
We used to book this place each year at least twice for a week at a time and it was nice. So this time we went there was an infestation of roaches on the counters and refrigerator. And the room furniture being not only out dated but the bed caving in and the vents nor the lights in the kitchenette area worked and the room light. The toilet kept running over, then all the water went out and it stopped working. The biggest issue was the air not working properly even with the air on 62 it didn’t get cold and housekeeping even told us that the floor was extremely hot. Problem was there was no one there to assist with any of this issues as it was over the weekend and because we chose to book third party.
Crystal
When we checked in, the room was hot. AC was not working and the maintenance guy came to change out the filter and it started cooling down. Water pressure was horrible. The toilet doesn’t flush from midnight - 9 am. The AC makes weird noises. After the first night, the room wasn’t even cleaned. No conditioner. We had to check out a night early because it was horrible.
Naomi
Needs updating
Rocio
Noisy Neighbors
Hotel and staff were great. Room was clean, comfortable and roomy. However we did not sleep well, or sleep really, due to some VERY noisy guests in the room across the hall that came in screaming at 230am and continued to party and fight until someone else on the floor called the police. Police came at 330am to deal with the situation but we did not get much rest to say the very least so it was not an overall good experience for us.
CHISOMO
This hotel needs to review their cleaning policy. There was a dried up stain on floor and chair that was never properly addressed.
Not sure what kind of detergent they use for bedding and sheets, it smelt like grease. I would have rather they use clorox or something that smelt fresh.
Not sure what kind of detergent they use for bedding and sheets, it smelt like grease. I would have rather they use clorox or something that smelt fresh.
Gisela
Excellent area
Teresa
A very nice place to stay!
We had an excellent experience! All areas were clean, breakfast was great, staff was courteous and helpful!
Brianna
Quick and easy stay with breakfast included. It’s exactly what you’d expect from a 2 star hotel. Great staff
Bushra
Great place
Ayla
Pool is a lot smaller than the picture leads you to believe. But overall it was a good place. We'd stay again.
Adam
We chose this hotel due to suite room set up for our family. It met those needs. WiFi didn’t work during our stay with poor cell service at the location. And AC doesn’t turn down lower than 68, temp felt closer to 70. Room set up was great, breakfast was as expected.
Subramanian
Important for families with kids staying more than 1 night:
The property falsely advertises “daily housekeeping,” but it’s actually every other day. I stayed 3 nights (Thu–Sun) with toddlers, and housekeeping was done only once—on Saturday. When I asked, the front desk confirmed it’s every other day, regardless of stay length.
This misleading information influenced my decision to book. If they had clearly mentioned it in the room description or guest services, I would have chosen a different hotel.
The property falsely advertises “daily housekeeping,” but it’s actually every other day. I stayed 3 nights (Thu–Sun) with toddlers, and housekeeping was done only once—on Saturday. When I asked, the front desk confirmed it’s every other day, regardless of stay length.
This misleading information influenced my decision to book. If they had clearly mentioned it in the room description or guest services, I would have chosen a different hotel.
Verified traveler
Good for a family stay
Rooms were clean, comfortable and quiet. The stairwells had food litter, including old corn cobs and banana peels. There were a lot of unsupervised children as part of a soccer group staying there. The staff were busy working and friendly. Breakfast was good.
Thejaswi
Enjoyed the stay
Verified traveler
Meh
A random alarm went off around 1am. Child woke up covered in itchy bumps from sofa bed. TVs did not work because it was raining.
Gene'e
I liked that this is a place for my family and I to frequent and it accommodates everyone in one space. Family friendly.
Jayan
Great Staff!
The staff was amazing! They were very accommodating. However, the room was not in good shape. There were tears in the pillows on the couch. The bottom
Of the dishwasher as disfigured. There was a reddish stain on the curtains. The bathroom faucet at the tub had black specks all over the top of it. The bottom drawer in the bedroom wouldn’t push into the tiny dresser and the draw on the nightstand wouldn’t push in either. The beds were hard and incredibly uncomfortable. The pull out couch had a mattress that couldn’t have been thicker than 3”. We left a day early because we weren’t able to sleep.
Of the dishwasher as disfigured. There was a reddish stain on the curtains. The bathroom faucet at the tub had black specks all over the top of it. The bottom drawer in the bedroom wouldn’t push into the tiny dresser and the draw on the nightstand wouldn’t push in either. The beds were hard and incredibly uncomfortable. The pull out couch had a mattress that couldn’t have been thicker than 3”. We left a day early because we weren’t able to sleep.
Lena
Small, did not feel like a suite. Furniture, bathroom, and style of room outdated. No water pressure in kitchen, bathroom, and shower.
Debbi
Great room, plenty of space, very clean.
Susan
It was nice and it was quiet. Furniture was a bit tired but overall a great value.
Michael
The Room was terrific, the Hotel was great!
M
Love the 2 bedroom option - nice and quiet too!
Claudia
Bad service and not clean and poor maintenance. Our shower didn’t work well and our toilet broke during our stay.
Phillip
The staff was very helpful when we checked in, as I was staying in the hotel because it was three blocks from Baylor Heart Hospital. I was having valve replacement done and, my wife had a broken foot and was on a knee scooter. They gave us a first floor room at the end of the hallway, by an exit door. This was great, as I could not lift heavy items after surgery, but I could back up the car near to the ramp from this door. The breakfast was great and the staff was friendly and courteous. The only reason I did not give it an excellent rating is that the property is an older one and is showing signs of wear and tear. Overall, we would stay here again.
Adam or Tiffany
When my three boys walked into the hotel room, they were in pure shock about how nice it was. \"This is the best hotel, weve ever been in\", is all we've heard since leaving the hotel, and its a big request for our next family outing.
Trinh
Clean and roomy. Good breakfast.
Maria
Truly disappointed
Homewood suites has always been my go to for a well -appointed stay along with comfortability within your means. Unfortunately at this location it was the worst experience my family and I have ever endured. I gave 2stars for the service only because the front desk receptionists were truly kind and empathetic. On the other hand that cannot be said about management. I was spoken to in the most unprofessional manner regarding the apparent distaste for the lack of quality presented to us to which compensation was the only choice due to us having to stay in that squalor overnight. To bring this to a close our short stay consisted of the most unsanitary conditions(I've been debating whether to post the pictures I took) as well as inexcusable unprofessionalism from management and unfortunately I cannot recommend this place to others at this time.
Brianna
very comfortable stay.
Great stay! Loved the hotel was clean and the room was very nice the only downside was that the microwave didnt work because it would set of the breaker. I highly appreciated the help from the front desk, they went above and beyond to get us what we needed. 😊 overall happy with our stay
Frank W
Best hotel of the vacation so far!
Angela
I booked this property out of panic due to a family emergency and having a parent hospitalized and needed a room for myself and my family. I put the room in my husbands name due to me being at the hospital so he could check in easily. He gets there with my kids and is completely given a hassle over a measly $50 incidental fee. I had paid for the room IN FULL already. My husband told the lady at the desk our situation as well as I talked to her myself and she refused to be any sort of emphatic. I offered to pay over the phone from the hospital and told her to use the card on file and she refused. Told me the card had to be in my husbands name for check in. I had to leave the hospital to get him and our kids checked in just for her to use the same exact card I used for booking that she said he couldn’t. She just handed me the door card with no words. She didn’t tell us when check out was, details about breakfast, absolutely NOTHING. Her attitude was piss poor! Then we wake up the next day to the cleaning ladies knocking at or unlocking our door every 30 minutes beginning around 10:30 when checkout was noon. Then we prepare to leave and we’re not notified at all that the elevator was broken and we were on the top floor.
Verified traveler
Perfect comfortable place!
Stayed 5nights. Everything was perfect except that my room was cleaned only once during my stay. Probably forgotten. Yet I will definitely come back to this wonderful hotel.
Kristina
The elevator didn’t work, one plug in in my room worked to charge my phone, the alarm didn’t work, and we saw a roach.
Bonnie
Staff was great. Accommodations were good. Breakfast was fresh, big variety and overall excellent. Great dining shopping less than 10 minutes away.
Renee
Very nice time
Cindy
Assigned elderly couple farthest room from the lobby, even after pointing out my husband was here to have a heart procedure next day. The front desk clerk couldnt have cared less.
Craig
Staff was nice. The hotel itself felt dirty and not well maintained.
Michael
Wonderful stay
The room was excellent. Clean and comfortable. Service was great
Amir
.
Sheryl
Checkin is quick and friendly. KB is always great!
Thomas
Quiet Gem
Great find! Quiet, clean, spacious room. Everything was perfect!
David
Always a great Hotel to stay at. I travel to different state and always stay at the suites roomy and comfortable
Donna
Poor service/ Husband Janitor Role
Upon check in, the young lady was very nice. There was a guy later that wasn’t as friendly when I was attempting to get information. I could see him in the back playing with his phone. He couldn’t look up enough to see me standing at the desk. I walked off to tell my husband something and someone else walked up to the desk and he had to holler for assistance. He had this stoic look on his face as if he was being bothered.
The internet was horrible. My children weren’t able to hook up to their PlayStation. We were told to use our hotspot.
I called to report on the Wednesday before Thanksgiving that the toilet wasn’t working. No one came to check on the toilet until that Friday evening. We were unable to flush it. My husband had to continuously go into the back of the toilet to flush it. The water was running non stop, too. The lady at the desk said that she would leave a note. I mentioned it every day and no one came to check it out until the night before we were to check out.
We had a two bedroom with two bathrooms , but 7 family members trying to share one bathroom and having to disturb other family members while sleeping wasn’t cool at all.
I asked that someone accommodate me for my husband playing janitor the entire stay. I’m waiting to hear back.
We had seven family members, but would only receive 2-3 small towel and 3 large towels. We were told they would return with more by housekeeping and she returned with 2 more large, but no small.
The internet was horrible. My children weren’t able to hook up to their PlayStation. We were told to use our hotspot.
I called to report on the Wednesday before Thanksgiving that the toilet wasn’t working. No one came to check on the toilet until that Friday evening. We were unable to flush it. My husband had to continuously go into the back of the toilet to flush it. The water was running non stop, too. The lady at the desk said that she would leave a note. I mentioned it every day and no one came to check it out until the night before we were to check out.
We had a two bedroom with two bathrooms , but 7 family members trying to share one bathroom and having to disturb other family members while sleeping wasn’t cool at all.
I asked that someone accommodate me for my husband playing janitor the entire stay. I’m waiting to hear back.
We had seven family members, but would only receive 2-3 small towel and 3 large towels. We were told they would return with more by housekeeping and she returned with 2 more large, but no small.
Jorge Luis
The hotel is conveniently located. Staff was nice and breakfast was nice. There is a terrible motor or generator kind of sound inside the hotel that goes off about every 40 seconds all day every day that we were there, and it was extremely annoying. Also, we only had the room cleaned once and we were there for 5 days. The cleaning crew is not very flexible coming back to clean later if you are still in the room. Did not rest well at all and trash kept on piling up.
Jodie
Staff was super nice and upgraded my room because they didn’t have the room I had booked. So we were given a suite that adjoined each other. That was cool. The only concern we had small roaches in both rooms. Rooms were clean just believe they could use an exterminator and get this under control. Definitely would not recommend staying here again.
Elissa
Hotel furniture could use a a little updating but everything was clean and staff were all very friendly and helpful. Breakfast selection changed a little each morning, could have been a little more variety as I was there 5 mornings and had mostly same item. Appreciate the reusable dishes and cutlery on weekdays.
Rosio
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Verified traveler
Great space, not too clean. Friendly staff
The room were nice size and there was plenty of space for 8 people to stay in the suite. But the cleanliness of the room was subpar at best. Lots of dirt and grime on the base boards, walls and head boards, the were also splashs in the stove area. The front door was hard to access at night but there was always an employee to assist. Breakfast was decent even tho the tea/coffee were not hot.
Juan
Had a great stay !
Craig
Huge suite with everything you need.
Olivia
The room has a urine and mildew odor. Front staff are hardly ever present when needed. The housekeeper never came in during my two nights stay. You have to ask for breakfast food to be refilled. Small dining area for a large crowd. We will not be back.
SHAMIRROR
Yes, the hotel was very nice. The staff was very nice also.. The room was very nice and spacious..
Angela
I have multiple pictures & video of the uncleanliness of the room itself. There was a large roach, silly string stuck to walls, one of the beds felt like it was going to break if a small child slept on it & the railing going down stairs outside is completely unstable. I would never recommend room 112. The beds are terrible (besides the noise & cracking).
Yoseph
Great place to stay with family. Thanks
Phyllis
If you get a chance to stay here, don't hesitate. The staff is friendly and go above and beyond to help you. Renee made everything flow perfectly. Great Job!!! Rooms were clean and comfortable. Couldn't ask for more. Will be back, maybe for the State Fair next year! The convenience of location in a very nice and safe area can't be appreciated enough. Great Job!
Phyllis
From the first interaction to the last,The Expedia personnel were very efficient, professional yet so nice and friendly. They took care of all my needs and questions. The check in.out experience was wonderful! Renee took care of all our needs and always had a smile and positive attitude. The rooms were clean and perfect for our stay. Will definitely use Expedia again and stay at Homewood Suites by Hilton North Plano Dallas next time we visit the area!
Location & surroundings
Homewood Suites by Hilton North Dallas-Plano
4705 Old Shepard Place, Plano, United States
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Homewood Suites by Hilton North Dallas-Plano
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