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Sandman Signature Plano - Frisco Hotel
McKinney - TX · United States
8451 Parkwood BlvdView location
9.2/10Excellent2,133 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.4/10 9.4
Condition9.2/10 9.2
Amenities9.2/10 9.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Sandman Signature Plano - Frisco Hotel
Enjoy a refreshing dip in the indoor pool or a workout in the 24-hour fitness center at this conveniently located hotel near Stonebriar Centre Mall. Savor delicious Fusion cuisine at Moxies restaurant and bar, or enjoy room service during limited hours.
Start your day with a full breakfast (fee applies), and stay connected with complimentary Wi-Fi. The hotel offers 234 air-conditioned rooms, each equipped with a refrigerator, flat-screen TV, and private bathroom with complimentary toiletries. For your convenience, there's also a business center, dry cleaning/laundry services, and a 24-hour front desk.
Free self-parking is available onsite. The nearest airports are Love Field (DAL) and Dallas-Fort Worth International Airport (DFW).
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With a stay at Sandman Signature Plano - Frisco Hotel, you'll be centrally located in Plano, within a 5-minute drive of Stonebriar Centre Mall and Legacy West. This hotel is 12 mi (19.3 km) from Galleria Dallas and 1.2 mi (2 km) from The Shops at Legacy.
Make yourself at home in one of the 234 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 AM
Check-out until
12:00 PM
Minimum check-in age
19
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
GreenStep
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Pool access available from 7:00 AM to 10:00 PM.
- Up to 3 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
-
Minimal age
19
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Optional fees
- Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
- Pet fee: USD 100 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Stonebriar Centre Mall
0.9 km / 0.6 mi
The Boardwalk at Granite Park
1 km / 0.6 mi
KidZania USA
1 km / 0.6 mi
Comerica Center
1.4 km / 0.9 mi
Riders Field
1.4 km / 0.9 mi
Legacy West
1.6 km / 1 mi
The Shops at Legacy
1.9 km / 1.2 mi
HALL Park
2.1 km / 1.3 mi
Children's Medical Center Plano
2.2 km / 1.4 mi
The Star District
2.6 km / 1.6 mi
Toyota Motor North America Headquarters
3.1 km / 1.9 mi
Ford Center
3.3 km / 2 mi
Westin Stonebriar Resort Golf Course
3.4 km / 2.1 mi
Stonebriar Community Church
4 km / 2.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 234
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Laundry service
- Lift access
- Luggage room
Show 13 more facilities & services
- Clothes dryer
- Bar
- Restaurant
- Banquet hall
- Meeting room: 3
- Business centre
- Indoor freshwater pool
- Outdoor freshwater pool
- Game room
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 19
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
SUITE WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
QUADRUPLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
QUADRUPLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Signature Plano - Frisco Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Sandman Signature Plano - Frisco Hotel
100
reviews shown
Sergio
Overall a decent property definitely not a 4 star property. Walls and doors had stains and the room had a musty smell to it. Service wasn’t overly friendly and waited about 30 mins for an employee to check me in.
Shaima
Good
David
All good!
Lauren
Dirty towel, like big brown stain. Gross. Helpful and friendly staff. Great location.
Brittany
Felt more like a 3 star stay than a 4 star hotel. It was just ok. Would not stay here again.
Bala Naga Sundeep
Breakfast - Pretty Basic for such a place.
LaBarbara
The room was very clean, the bed and pillows was the best. The room rate wasn't so bad, free breakfast at Moxies restaurant. I would recommend this hotel to friends and family.
Lakeisha
The hotel was exceptionally clean, which I appreciated since I usually clean everything myself. The amenities were top-notch, with Moxies restaurant on the first floor and an indoor pool to beat the Texas heat. I thoroughly enjoyed my stay and will definitely return.
Allendra
This was my first visit, as a staycation for my daughter and I. I really enjoyed the property. The hot water is really hot and I absolutely loved the separate tub and shower layout. Very luxurious. I didnt get to experience the pool or on sight eateries but I will be back for myself.
Duc
Everything is good! Staff is super friendly and helpful. The room is clean and accommodating our needs.
albert
5 star
Marcus
The hotel is awesome and made my wife birthday so special.
Walter
They had excellent customer service. One of our rooms when we checked in was very smoky and suppose to be a non smoking room. The staff quickly moved us to a different room. Overall the stay was good.
Aimee
Clean and nice
Kris
In Texas, you cannot have an AC that is tied to motion. I go to my first room and it is 80 degrees in the room. I turn on the AC and then take a shower. Since the AC system is behind a wall, it does not see my motion in the shower and turns off so it is 79 degrees after the shower. I have to go to the front desk switch rooms to only find that the next room is also 80 degrees and if I'm not active in the bedroom area the AC kept turning off and not cooling the room. The first desk sent a maintenance person to shut off the thermostat that was motion activated to just allow the AC to run. Once that occurred, it cooled off the room. I don't select hotels that can't offer a positive experience when I first walk into a room. I should not have to wait an hour to have a room at an acceptable tempature.
Datreon
The staff at this property were ever so kind & helpful with all things imaginable. When I checked in I was greeted with courtesy& was offered options of floor to be on.
Due to extra guest coming to visit me another front desk person assisted with an extra seat. The Shark Club & Moxie were both wonderful dining options & on site of the property.
Plenty of FREE parking & an area that felt private, this made my 2nd Birthday Stay at the property. Just as my first the staff made sure I had an exceptional stay & welcomed me back for my 3rd Bday Stay.
Due to extra guest coming to visit me another front desk person assisted with an extra seat. The Shark Club & Moxie were both wonderful dining options & on site of the property.
Plenty of FREE parking & an area that felt private, this made my 2nd Birthday Stay at the property. Just as my first the staff made sure I had an exceptional stay & welcomed me back for my 3rd Bday Stay.
Donovan
It was a splendid week. Looking forward to returning.
Rachel
Clean and friendly staff
Cantrece
Awesome
Michael
The hotel is starting to show it's age. A bit of wear and tear. Still a decent place. I'd stay again. Room service food was good.
Joseph
.
Jonathan
The room was clean. The restrooms were amazing.
Mya
This my favorite hotel to stay at! It’s budget friendly, clean, pool feels really nice, staff is amazing, I love the coffee, it always smells nice…my list goes on. I never worry about anything at the sandman. I do hate that they have a cut off time now on the coffee machines 😩 I love night coffee time but I get it..I guess lol. This hotel is always great to me and my family.
Charles
Staff did a great job!
Cameron
Everything was good. The toilet paper could've been thicker but other than that good stay. Would book again. Just waiting for my 100 dollars to go back into my account
Ashton
hotel was very nice... my only complaint was I couldn't get my room clean by staff. They did offer fresh towels.... However I have ocd and need clean sheets daily.
Nathan
Clean, comfortable room.
Brian
Staff were rude and unhelpful and seemed to get angered to do anything about helping guests. You are much better off to stay at a cheaper hotel were you have better staff than lux hotel with horrible personal.
aamera
When i checked in Shae the front desk rep was very friendly and accomodate as required. We lost the car keys and they didn't even went inside the office to look and said they don't have it but later at night when we came back and asked the front desk he went inside the office and got the lost keys.
Shawn
Ni
Magdalena
It’s pretty hot through the hotel and the pool amenities are disgusting. It isn’t a family friendly hotel. Walking in the room the temperature was at 80 degrees and took awhile for it to cool down!
Gabby
Clean room great ambiance and great vibes
Paul and Briana
Friendly staff. Main areas of the hotel were clean and bright. Pool and hot tub were very dirty. Water was cloudy, dirt and rocks were in lines at bottom of the pool and the tile above the water line in the pool and jacuzzi was filthy. Very gross and disappointing. Bed was comfortable. Bathroom had shower and a tub. Large fridge. Easy walk to restaurants.
Connar
Hvgu
Laurel
The room was very clean!
Gregory
This place is a 10 out 10 in every way.
Ann
Clean room, green pool
Shane
W
Saray
They did a great job with keeping the rooms clean and smelling fresh.
Michael
Great spot, restaurants located at hotel is very convenient
Breonia
Great hotel definitely will book again
Robin Levin
My stay at Sandman was wonderful. The room was comfortable and clean, the bed superb. Didn't use amentities (pool, fitness room), but they looked good from the doors.
It would be very helpful if the hotel had a free shuttle from and to the airport. Just a suggestion.
I also suggest microwaves in each room
It would be very helpful if the hotel had a free shuttle from and to the airport. Just a suggestion.
I also suggest microwaves in each room
Molly
The staff was so helpful! They saw my co-worker and I struggling with an uber with our luggage and not only did they offer to take us to our destination in the shuttle but also helped us with our extremely heavy luggage cases! They even offered to drive us to the airport after our meeting! Such wonderful gentleman!! Shout out to Jordan!!!
James
Breakfast buffet was pricey for very basic hotel buffet. Is in a restaurant but no wait staff, no menu order available. Coffee only in paper cups, not a 3-4 star hotel experience at all. Otherwise hotel was clean and updated.
Matt
Room had a queen size bed even though I paid for a king found dirty clothes under the pull out couch when checking the front desk would look at us then look at the maintenance guy and just start laughing
Leslie
The staff was extremely helpful and it was appreciated.
Annie
The hotel was fine, clean and a great location. The ac is the old wall unit and would make a horrific sound every time it kicked on and off - waking us up every time and eventually causing us to just turn it off and deal with the Texas heat.
Thomas
Excellent
Costas Angelo
Very nice
Aylene
the pool was a little smaller than expected and while it was clean, there was noticeable rust and discolored tiles in that area.
Michelle
Clean rooms, friendly staff
Immanuel
Very noisy room and mattress is very uncomfortable
anusha
Every time I’m visiting Plano and/or surrounding areas I always make it a point to stay at the samdman. Convenient location, great amenities, gas station and restaurant nearby. Also 2 restaurants downstairs (sharks & Moxies which are great!).
Property is always clean and staff is always helpful! I’m already looking forward to my next stay
Property is always clean and staff is always helpful! I’m already looking forward to my next stay
Christine
Staff was the best part of the stay. very accomodating upon check in. room was nice and comfy.
Sharolyn
The front desk person was very helpful
Tyler
As always another excellent stay
Rahim
Great stay!
Theodore
They (upgraded) my room to a smelly full kitchen that was boxed in and stuffy. The A/C units worked poorly. The bed was like rocks just not what I expected from the reviews. When I asked about a change I was told they were sold out. Not one apology or compensation in any way. I definitely need a Doctor I'm leaving with sinuses flaring back hurting and fully irritated with a 5 hour drive home. I am truly disappointed and will be calling, emailing, and lodging a complaint with corporate.
A S
Great hotel great location.
Rudy
The facilities are nice and comfortable but the staff is so rude. It looked like the people at the desk were always having a really bad day.
Abby
Loved the bath tub and the fact that there were 2 bars within walking distance
Susan
Hotel is starting to show its age
Jordan
Great for business trips for a few days...restaurants connected to the hotel. Good location as well. Everything you need 10 min or less away
Sheryl
Quiet, clean and nice to have a restaurant on-site for late nights.
Megan
Property was very nice, clean and safe. Close to several places for food, shopping and nightlife! The amenities are excellent. Especially the TUB!
Meagan
Overall not bad. A TV show was filming here during our stay, and we had no idea until we arrived. The staff did great work accommodating around the filming. However, the room seemed older and a bit run down. It was a bit musty in our room. Overall, it was a good stay, though.
Donya
Great location clean rooms and comfy beds
Jacuzzi was a nice touch
Jacuzzi was a nice touch
Denia
This was such a beautiful and well kept hotel. The amenities are great the only thing is I wish there was more INSIDE seating at the pool or an area for people to sit their belongings. Other than that, the room was clean and everything worked just fine. I even got to use a $15 credit at moxie that’s attached to the hotel. I definitely will be returning.
Kyra
Second time here… always clean and staff always friendly!
Ramona
Loved the Bathtub
Calah
Excellent facility, staff keeps it very clean and is super helpful
Kayla
The hotel was very clean and very nice! We were able to use the hot tub and gym inside the hotel. The only complaint I have was a getting woken up early from construction they were doing right outside of our window. Super nice stay and would definitely stay again!
Nathan
Everything was great, staff, food, room.
Mary
Very clean, nice staff, room
Was very cozy and cold which is great this time of the year
Was very cozy and cold which is great this time of the year
Peter
The staff one guy was very friendly, HOWEVER, our room that was given to us, wasn’t even available and we had to go downstairs multiple times before we got a room which wasn’t fun but the one staff guy was good at it.
Now the room temperature wise it wasn’t good took forever for the ac unit to even kick on, and it was so claustrophobic almost checked out but because it was only one night we managed it. Would we return no not the best experience, but good front guy staff though. Didn’t like that the girl staff was arguing on the phone and rolling her eyes at a client, not the best impression.
Now the room temperature wise it wasn’t good took forever for the ac unit to even kick on, and it was so claustrophobic almost checked out but because it was only one night we managed it. Would we return no not the best experience, but good front guy staff though. Didn’t like that the girl staff was arguing on the phone and rolling her eyes at a client, not the best impression.
Jennifer
Overall it was a nice stay. The bathroom having separate shower/tub was great. They did not offer breakfast, which it probably says that somewhere, I just didn't see it. They do have a small coffee bar with basic choices. They do have vending machines in the lobby for drinks and snacks.
The biggest issue I had is that I dropped something out of my bag while I was still inside the room and once I realized it was missing, approximately 20 minutes later, I called the hotel only to be told that I needed to go to a website where I would be able to search through things found to see if my item was there. I registered with the website he directed me to but you are not able to view things, it's just a reporting system. Even though I had not been gone long when I realized my medication was missing, the front desk told me it had not been turned in. Due to the type of medication it was, I had to report it to the police. So I imagine it wasn't turned in but kept by a dishonest housekeeper/staff. I'd like to say I would stay again but probably not.
The biggest issue I had is that I dropped something out of my bag while I was still inside the room and once I realized it was missing, approximately 20 minutes later, I called the hotel only to be told that I needed to go to a website where I would be able to search through things found to see if my item was there. I registered with the website he directed me to but you are not able to view things, it's just a reporting system. Even though I had not been gone long when I realized my medication was missing, the front desk told me it had not been turned in. Due to the type of medication it was, I had to report it to the police. So I imagine it wasn't turned in but kept by a dishonest housekeeper/staff. I'd like to say I would stay again but probably not.
Ryan
For the price this place was super nice! It was our second time to stay for a quick one nighter and would go back again!
James
Management and staff were very friendly and helpful. We really enjoyed our stay
Victor
Clean room. No issues
Yonathan Steve
Great Location, But a Major Safety Concern for Families
This was my 3rd time staying at this hotel because the location is absolutely prime, and I have always loved it here in the past. Unfortunately, my most recent stay last week left me incredibly shaken.
Management assigned us a room with a broken lock on the sliding patio door. I woke up to a parent's worst nightmare: my toddlers (who are almost 3 and under 2 years old) had managed to open the sliding door on their own because the latch wouldn't secure properly.
While I regret not inspecting the door immediately upon check-in, a hotel should never assign a room with a compromised safety latch. High-rise windows and doors need to be fully functional and secure.
I brought this serious safety hazard to the front desk's attention during checkout, but unfortunately, absolutely no one from management has reached out to me since.
On a positive note, we absolutely love the Moxies restaurant located here, and we will definitely be back to eat there again. However, when it comes to staying overnight, safety and guest communication have to come first. I truly hope management thoroughly inspects and repairs these locks immediately so no other family has to experience that kind of scare.
This was my 3rd time staying at this hotel because the location is absolutely prime, and I have always loved it here in the past. Unfortunately, my most recent stay last week left me incredibly shaken.
Management assigned us a room with a broken lock on the sliding patio door. I woke up to a parent's worst nightmare: my toddlers (who are almost 3 and under 2 years old) had managed to open the sliding door on their own because the latch wouldn't secure properly.
While I regret not inspecting the door immediately upon check-in, a hotel should never assign a room with a compromised safety latch. High-rise windows and doors need to be fully functional and secure.
I brought this serious safety hazard to the front desk's attention during checkout, but unfortunately, absolutely no one from management has reached out to me since.
On a positive note, we absolutely love the Moxies restaurant located here, and we will definitely be back to eat there again. However, when it comes to staying overnight, safety and guest communication have to come first. I truly hope management thoroughly inspects and repairs these locks immediately so no other family has to experience that kind of scare.
Jzessika
Clean room
Emma
Very clean. Very nice staff as well. Just wished they had continental breakfast but than that it was nice
Matthew
Clean room.
Loli
This was my second stay, and I’m glad I came back. Rating it 5 stars on this trip. I feel like the room was extremely clean compared to last time. I would still love a full length mirror in the room ;) but not a deal breaker. Excellent perks too for Expedia members with status.
Shanna
Clean rooms. Comfortable beds. Great location. Will stay again.
Timmy
Nice Room & Clean
Kathleen
Clean room.staff was super friendly. Only complaint was the shuttle. Noone advised that you needed to book it.
Shanta
Great location, room and staff!
Diana Candelaria
nice restaurant, clean and fresh rooms
Domonique
I would like Lotion in the rooms, but that doesnt seem to be a thing they offer. Overall nice property, lovely rooms and friendly staff.
Nicholas
Great staff, nice rooms, very quiet. Only bad thing is the coffee, both in the room and in the lobby. Had to drive to Starbucks. Otherwise, a great hotel for the value!
Yevette
Room was clean and spacious with the exception of the tiny closet
Ethan
very friendly people, clean room, lovely cleaners I evcen gave them a chocolate bar because they were so nice.
Bismarck
Room was clean and location was wonderful didn’t have to travel far for food/entertainment.
Philip
Needs a breakfast
Terrence
All well
David
Very nice hotel and stayed here a couple of times and would stay in the future again
TAYLOR
No, breakfast. My room was ok, the carpet was lifting, and it almost seemed as the carpet had not been vacuumed. curtain in the living area was damaged. I noticed it when trying to pull the shade closed.
Craig
Such a nice hotel at a wonderful price.
Chris
Great stay overall. I wish you could keep the fan on in the room the entire time.
Location & surroundings
Sandman Signature Plano - Frisco Hotel
8451 Parkwood Blvd, Plano, United States
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Sandman Signature Plano - Frisco Hotel
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