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Hyatt Place Dallas/Plano
Dallas - TX · United States
3100 North Dallas PkwyView location
8.8/10Excellent1,004 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.8/10 8.8
Amenities8.6/10 8.6
See all ratings- Business hotels
- Pet friendly Hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Place Dallas/Plano
The Hyatt Place Dallas/Plano offers 127 guest rooms with complimentary Wi-Fi and a 24-hour reception. Recognizing the importance of accessibility, the hotel provides wheelchair-accessible accommodations and facilities. On-site parking is also available. The hotel is well-equipped for business events, although some services may incur additional charges.
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When you stay at Hyatt Place Plano in Plano, you'll be in the business district, within a 5-minute drive of Legacy West and The Shops at Legacy. This hotel is 8.5 mi (13.6 km) from Galleria Dallas and 3.9 mi (6.3 km) from Grandscape.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Plano? This hotel has 790 square feet (73 square meters) of space consisting of conference space and meeting rooms.
Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
-
Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
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Optional fees
- Pet fee: USD 100.00 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Texas Health Presbyterian Hospital Plano
1.3 km / 0.8 mi
Shops at Willow Bend
1.5 km / 0.9 mi
Crayola Experience
1.7 km / 1.1 mi
Arbor Hills Nature Preserve
2.5 km / 1.5 mi
Prestonwood Baptist Church
3.1 km / 1.9 mi
Legacy West
4.9 km / 3 mi
The Shops at Legacy
4.9 km / 3 mi
The Boardwalk at Granite Park
5.7 km / 3.6 mi
Toyota Motor North America Headquarters
6.1 km / 3.8 mi
Grandscape
6.3 km / 3.9 mi
Children's Medical Center Plano
6.6 km / 4.1 mi
Plano Sports Authority
6.7 km / 4.2 mi
Cosm Dallas
6.8 km / 4.2 mi
Westin Stonebriar Resort Golf Course
7 km / 4.3 mi
Riders Field
7 km / 4.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 127
- Number of floors (main building): 6
- Twin rooms: 69
- Double rooms: 58
- hotel
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
Show 31 more facilities & services
- Wi-fiExtra charge
- Local and international callsExtra charge
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift accessExtra charge
- Concierge
- Gym
- Luggage roomExtra charge
- Dining area
- Towels and bed linen
- Café
- BarExtra charge
- Restaurant
- Highchairs
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Business centreExtra charge
- Outdoor freshwater pool: 1
- Sun loungers
- TV lounge
- Breakfast
- Breakfast buffet
- À la carte lunchExtra charge
- À la carte dinnerExtra charge
- SnacksExtra charge
- Non-smoking establishmentExtra charge
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/Plano
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/Plano
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/Plano
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/Plano
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/Plano
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/Plano
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/Plano
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toiletries
- Desk
- Hairdryer
- Bathroom: 1
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/Plano
DOUBLE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Toiletries
- Desk
- Hairdryer
- Bathroom: 1
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 37 m²DBL.2D
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Toiletries
- TV
- Hairdryer
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/Plano
DOUBLE TWO DOUBLE BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Room amenities
- Desk
- Toiletries
- TV
- Hairdryer
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/Plano
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt Place Dallas/Plano
100
reviews shown
Jon
Great value for the price
Ynette
Shout out to housekeeping the room was amazingly clean.
Tran
Breakfast was good
BRITTANY
Stay was nice and close to store and highway
Bob
We stayed 1 night only. The room was great. AC blew directly on bed. We stayed cold all night. Also breakfast room was too small and was very crowded. Layout of buffet area was U-shaped and everyone bumping into each other to get their breakfast, but it was good. Seating was adequate. Plenty of parking on back side of building, well lighted parking lot.
Morris
Very pleased with the accommodations.
Kristi
Nice stay for a few days!
Cynthis
It’s was satisfying very clean wonderful staff
ALICIA
Everything was good
Carrie
Clean quiet room. Friendly staff and very well maintained grounds. Felt very safe as a lone female traveler
Sean
Big rooms but tired. A/C very noisy, had to use earplugs.
Star
A pleasant overnight stay! The staff was great, everything was clean, spacious & comfortable!
Hunter Francis
Room was clean, staff is fairly friendly and helpful. Great hotel that doesn’t break the bank. Second time staying here and plan to again in the future.
Lisa
Breakfast was great, a variety of meats and other item. I didn’t care for the coffee though.
Great location, helpful friendly staff.
Room was nice and bed and pillows were comfy. Small, basic bar located inside property. Pool looked nice but closed for some kind of maintenance.
Would stay here again.
Great location, helpful friendly staff.
Room was nice and bed and pillows were comfy. Small, basic bar located inside property. Pool looked nice but closed for some kind of maintenance.
Would stay here again.
Mark
Staff were good. Lobby and room were clean and well maintained. Bed was comfortable.
Penny
Room was clean and comfortable. Every staff member I encountered was friendly and welcoming.
One elevator was out of service and the drapes in the room were shredded by apparent sun damage.
One elevator was out of service and the drapes in the room were shredded by apparent sun damage.
Jennifer
So clean, tue nicest staff and best breakfast! Love this place!
Ramona
Clean room, very comfortable.
Orly Dileixi
Excelente todo limpio y muy amable la atención
Jonathan
After checking into my room and getting ready for the evening, I discovered that the iron was not working. I notified the front desk and was informed that maintenance had already left for the day and that no replacement irons were available.
I also noticed a large yellow stain on the bedding and requested a room change. The staff accommodated my request and moved me to another room; however, the new room smelled strongly of fresh paint and felt humid and muggy.
The staff was friendly and courteous throughout my stay, but unfortunately the overall condition of the property did not meet expectations.
I also noticed a large yellow stain on the bedding and requested a room change. The staff accommodated my request and moved me to another room; however, the new room smelled strongly of fresh paint and felt humid and muggy.
The staff was friendly and courteous throughout my stay, but unfortunately the overall condition of the property did not meet expectations.
Francis
Convenient and Clean.Decent Breakfast and Nice Staff
Tyler
Enjoyed our stay here. Perfect for our one night stay in the DFW area.
Jennifer
Hyatt Place Plano is our go to hotel when traveling to Plano.
We fly in from NY a few times a year for business and its always a pleasure to stay here.
Clean hotel with an extremely friendly staff.
The delicious breakfast is definitely a plus!
FIVE STARS! *****
We fly in from NY a few times a year for business and its always a pleasure to stay here.
Clean hotel with an extremely friendly staff.
The delicious breakfast is definitely a plus!
FIVE STARS! *****
Ana
I liked the location and all the services. Breakfast gas was good and fresh! It was never empty! The ladies in the breakfast area are super sweet. But for some reason I was sent a breakfast bill and I thought that it was included with my stay! That had never happens to me when I stay in other hotels!
Ynette
The staff is exceptional!! Very helpful & friendliest!!
Francisco Javier
Excelente ubicación
Sreedhar
Clean room and friendly staff
John
One elevator was down the 4 days we were there which was annoying but okay. The breakfast was good and well maintained and the cook was always checking on everything. It would have been nice to have more variety for breakfast and to have the hours past 9am but that was as advertised. There were signs in the room and lobby for \"The Placery\" as a 24/7 option to eat but when I asked they said it closed at 1pm and I never saw anybody use it so I don't know if that was even a real option. Unfortunately they stop the coffee/tea in the front lobby when breakfast stops.
Paul
Great location
Fangfei
Great location, facility and breakfast. Will definitely come back.
Renee
I really like the Hyatt Place Plano for several reasons. I like that the rooms are spacious and there is both a separate sectional couch sitting/TV area as well as a dedicated desk and chair for working. I also like that the rooms have a mini-fridge and sink. You can also heat things up in the microwave in the lobby, which is convenient. The free breakfast is also a nice touch. Parking is convenient and easy, and the water pressure is good. Really just an overall very satisfying stay.
daguang
Breakfast
Amber
Guy at the front desk was very friendly and made check in and anything we needed a breeze. Great location convenient to so many things. Already booking again for our next time in the area.
Kevin
Breakfast included eggs, sausage, yogurt, oats, variation of breads and cereal with coffee, juice, etc.
There is an abundance of parking and location was great
There is an abundance of parking and location was great
Miriam
Perfect stay, great breakfast!
Olin
Breakfast 10/10
Amenities 8/10
Staff 10/10
Pool 9/10
Laundry 0/10
Air Conditioning 7/10
Overall we are considering coming back for our next tournament in April.
Amenities 8/10
Staff 10/10
Pool 9/10
Laundry 0/10
Air Conditioning 7/10
Overall we are considering coming back for our next tournament in April.
John
Clean and convenient
love
ARRIVE ON 03/27/26 BUT THINGS NEEDED TO BE REPAIRED IN TIAL ROOM SO WE HAD TO WAIT ON ANOTHER ROOM IN EARLY AM WAS CHECKED INTO 321 AND STILL RECEIVED CHARGES FOR TWO NIGHTS
Maria
The lobby was small
Charles
Clean rooms and breakfast was excellent. I didn’t catch the man’s name at the front desk, but he deserves a raise! Not only was he there around the clock but he was very talkative and friendly to all the guests checking in and staying there. One of the ladies preparing breakfast even offered to help my younger daughter make her plate. Beds were so so. We slept ok, but some of the guests staying with me said they weren’t very comfortable. If we had queens instead of doubles that may have remedied that, but we had to go with what was available. Overall it was a good stay, and we would stay here again.
Linda
Everything was excellent.
William
Staff was very good and helpful, hotel is aging and could use an update. The room was clean but very out dated.
MOLLY
Rooms clean. Had a comfortable stay
Jesus
Occasionally then toilet water pump failed to fill the reservoir after flushing. Had to push on toilet lever multiple times for it to work.
James
The breakfast bar was great. Our kids loved it.
Saleena
Check in was easy and friendly/welcoming, hotel was in a great location! The room was spacious and clean.
Ibrianna
Staff were fire and went above and beyond to assure customers satisfaction
Chuck
Day one we ordered out that evening and we brought our food to put in the refrigerator and in the morning the refrigerator was broken in our food was spoiled. So we lost about $40 worth of food and I had to ask for a refrigerator switch out. In addition to that, ask for a late check out at the beginning of this reservation. I was told that I could do a late check out because 5 o’clock evening fly out after my surgery. I was told at 11 o’clock that I had to be out by 12 o’clock. Those are my two complaints otherwise everything else
Eric
yes
Christopher
The bed sucked. The breakfast was great.
Brian
As usual, nice, comfortable hotel. Close to my job. no complaints.
Ricardo
Nice hotel!
Colleen
Very nice BIG room with sofa, easy check-in & out, good breakfast. Would definitely stay again.
Julie
Upon arriving the check in gentleman that helped me that evening was not very friendly and future encounters with him did not show good customer service. The room was OK but the hot water for the shower was not very hot even though I had it turned all the way to the left making showers needing to be very fast!
marten
Elevator seemed like a death trap
Xiaoyu
Everything was wonderful!
Asif
Room was spotless and staff was great.
greg
Everything was great. (We stay here because of my doctor appointments, across the road). The Breakfast, the walk in shower, so good. I’m in a wheelchair and I got a handicap room on 2nd floor with a walk in shower..awesome spacing and everything perfect. The only bad is that the king size bed was too low to ground(very hard to get out of bed using my walker) and not high or lush/firm like your normal room beds. The king size bed was so old and lumpy that we didn’t sleep a wink all night. Hubby needs good sleep having to drive us 7 hours one way, the day before and then the next day. Very very uncomfortable bed. So please change out your king size beds in the handicap rooms on 2nd floor, to the normal comfortable king beds u hv in all ur other rooms. Before I was in a wheelchair I have stayed in many of your regular king size rooms. Come on.. this is the Hyatt. It’s not cheap priced either. The Bed was so bad it felt like a motel 6 bed and I have slept on a motel 6 bed better than this bed. 😢 that’s bad. Especially for Hyatt and the price we have to pay. Thank u for ur time
Patrick
Friendly staff, clean comfortable room
Angela
Very clean, very comfortable.
Jennifer
Staff is super friendly. Stay was comfortable.
SATOYA
Older building but rooms were clean. Walls a but thin as I could hear the person next to me at times. Customer service was polite enough and quick; however, I was not advised of breakfast hours either time. Would stay again, if necessary
Arleen
Clean rooms, property well taken care of, close to dining options.
Ana
Room was fine. Clean. Beds are hard and pillows are flimsy. Breakfast was ok. Good location
Tom
Yes
Daniel
excellent
Elizabeth
I had an Awesome stay! The staff is very friendly and helpful. My room was very comfortable and clean. The area is safe and to me not extremely loud considering the hotel is just off the highway. I will definitely stay here again. Thank y'all very much!!
Raiees
Yes the service was good
Pete
Im 50 minutes early and im charged $30 to check in 'early'. The pool looks horrible, the tv doesnt work right, remote control is broken. Would not recommend.
Christopher
Clean room
william
All good!
Edwina
Yes
Vikas
All good
Lynn
The breakfast was fresh and hot. Salsa great. Not enough variety, as far as gravy or bacon, and no fresh fruit. Room very warm and called to get checked or least a fan. Room checked but no fan. I almost never say anything negative but really not a good experience. Almost all of the staff was very good.
Gregorio
Love it all! Cleanliness, staff, and the breakfast in the morning!!♥️♥️♥️♥️
Ruby
Rooms were clean. Staff very courteous
Angela
Room was dirty and smelled of smoke. The amenities were false advertisement.
Sheila
Clean ,quiet several walkable dining options.Nice room,staff was great. Good value for your money
Patricia
There were rowdy hockey teams staying at the hotel and they broke an elevator per the front staff. Very inconvenient. We asked for extra pillows and were told there were none. Our room had a bathroom door that was all chipped and broken on the bottom. Hotel seems tired and older.
Marisol
Clean friendly staff safe area
Ardy
Everything was great !!
Alexia
It was a a really nice hotel in a convenient location. The staff was so nice and helpful, my room was spotless, and the breakfast was tasty. No complaints and I’d definitely stay again.
Anne
Nice hotel in a quiet location. Decent restaurant just next to hotel.
Glenn
Loved the area! Everything was in walking distance!
Anson
Breakfast was excellent! The only complaint I had was the TV had few channels. The promo channel had an ad for the hotel with 2 guys kissing. Didn't need to see that at all. Also several of the channels on the TV did not work. No TV guide!
Paul
Check in was quick and easy. Room was large and very comfortable.
Patricia
Excellent
Jennifer
Check in staff wasn’t the friendliest. But have enjoyed staying in the past. Overall good as usual.
Lisa
Very supportive and loving
Dianna
Staff very nice and friendly and hotel was clean
Roxana
Centrally located to different venues and food!
Regina
Phantastic staff - helpful, friendly and supportive in an difficult situation. Very nice and big room.
Lisa
I have stayed several times at this hotel and the hospitality keeps me coming back.
Nicholas O
Not too bad a stay.
The shower had no hot water.... It was just lukewarm. I think they're wad an issue with the mixing valve.
Cynthia
Was very impressed with every aspect of my stay there.
Sotiros
Staff was friendly and helpful
Ghazaleh
We have a toddler and we wanted the highest floor for lights. We got 3rd floor right across the elevator. It doesn't look like there are that many people here tonight so I don't understand why didn’t we get a higher level and better spot.
Dane
The hotel was very clean, had an amazing breakfast and the staff were very helpful.
JOE LI-CHUN
Good value
Christian
Good
Location & surroundings
Hyatt Place Dallas/Plano
3100 North Dallas Pkwy, Plano, United States
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Hyatt Place Dallas/Plano
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