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Hyatt Place Dallas/The Colony
McKinney - TX · United States
5200 Memorial DriveView location
8.8/10Excellent1,000 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.8/10 8.8
Amenities8.6/10 8.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Place Dallas/The Colony
Visitors will find the airport within 24600 km. The establishment features a total of 107 units. Clients may take advantage of the Wi-Fi connection throughout. Clients are welcomed in a lobby with 24-hour reception. All guest rooms at Hyatt Place Dallas/The Colony are wheelchair-accessible.
Hyatt Place Dallas/The Colony provides parking for guests' convenience. Visitors travelling for business purposes may take advantage of the property's business facilities. Some services of Hyatt Place Dallas/The Colony may be payable.
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With a stay at Hyatt Place Dallas / The Colony, you'll be centrally located in The Colony, within a 10-minute drive of Legacy West and The Shops at Legacy. This hotel is 13.1 mi (21.1 km) from Galleria Dallas and 13 mi (20.9 km) from Grapevine Mills Mall.
Make yourself at home in one of the 107 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access is available. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in The Colony? This hotel has 22691 square feet (2108 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is not required for transportation to and from this property.
-
Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
-
Minimal age
18
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Optional fees
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in fee: USD 45.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Topgolf The Colony
0.4 km / 0.3 mi
Hawaiian Falls The Colony
0.8 km / 0.5 mi
Grandscape
0.9 km / 0.5 mi
The Colony Five Star Complex
1.1 km / 0.7 mi
Andretti Indoor Karting & Games The Colony
2.5 km / 1.6 mi
Lewisville Lake
2.6 km / 1.6 mi
WorldSprings
2.6 km / 1.6 mi
Cosm Dallas
2.9 km / 1.8 mi
Lewisville Lake Environmental Learning Area
4.5 km / 2.8 mi
Westin Stonebriar Resort Golf Course
5 km / 3.1 mi
Toyota Motor North America Headquarters
5.5 km / 3.4 mi
Castle Hills Golf Course
6.7 km / 4.1 mi
Legacy West
6.8 km / 4.2 mi
The Lakes at Castle Hills
6.9 km / 4.3 mi
The Boardwalk at Granite Park
7 km / 4.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 107
- Number of floors (main building): 4
- Twin rooms: 73
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Airport
- Wheelchair-accessible
- Car park
Show 27 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet
- Wi-fi
- Room serviceExtra charge
- Laundry serviceExtra charge
- Hotel safe
- Lift access
- Terrace
- Newspapers
- Luggage roomExtra charge
- Library
- Café
- Bar
- Restaurant: 1
- Banquet hall
- Conference room
- Meeting room
- Business centre
- Outdoor freshwater pool: 1
- Breakfast
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment
- FitnessExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/The Colony
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 29 m²DBL.KG
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Toiletries
- Desk
- Housekeeping
- Ironing set
- Tea and coffee making facilities
- Fridge
- TV
Show all 11 amenities
- Hairdryer
- Shower: 1
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/The Colony
DOUBLE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Individually adjustable air conditioning
- Toiletries
- Desk
- Housekeeping
- Ironing set
- Tea and coffee making facilities
- Fridge
- TV
- Hairdryer
- Shower: 1
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 32 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Tea and coffee making facilities
- Desk
- Toiletries
- Fridge
- TV
- Bathroom: 1
- Hairdryer
Show all 10 amenities
- Housekeeping
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/The Colony
DOUBLE TWO QUEEN BEDS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Ironing set
- Tea and coffee making facilities
- Desk
- Toiletries
- Fridge
- TV
- Bathroom: 1
- Hairdryer
- Housekeeping
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/The Colony
Double or Twin Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/The Colony
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/The Colony
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/The Colony
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/The Colony
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/The Colony
Double or Twin QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/The Colony
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/The Colony
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/The Colony
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/The Colony
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Dallas/The Colony
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt Place Dallas/The Colony
100
reviews shown
Sharon
Breakfast was good , room was nice and clean.
Pool area smelled of sewer. Staff was ok.
Great area.
Pool area smelled of sewer. Staff was ok.
Great area.
Markishia
Our stay at the Hyatt in The Colony was wonderful!The hotel and our room were both very clean, and we appreciated the well-maintained property. The complimentary breakfast each morning was a great perk, with a nice variety of options including waffles, cereal, and bread, so there was something for everyone in our family.
The guest services team was friendly and welcoming during check-in, making sure we had all the information we needed for our stay. Checkout was just as smooth and hassle-free.
The only downside was the parking situation on the Fourth of July. The parking lot was filled with people who were not staying at the hotel but had come to watch the fireworks. It would have been nice if some parking had been reserved or blocked off for hotel guests during the holiday.
Other than that, my family truly enjoyed our stay and have no other complaints. We would definitely consider staying here again.
The guest services team was friendly and welcoming during check-in, making sure we had all the information we needed for our stay. Checkout was just as smooth and hassle-free.
The only downside was the parking situation on the Fourth of July. The parking lot was filled with people who were not staying at the hotel but had come to watch the fireworks. It would have been nice if some parking had been reserved or blocked off for hotel guests during the holiday.
Other than that, my family truly enjoyed our stay and have no other complaints. We would definitely consider staying here again.
Misty
The room was very comfortable we really enjoyed are stay here!
Yara
While the room itself seemed clean and it was nice; the carpet was damp and the room just very humid enough to where the wallpaper in the bathroom was all bubbled up our belongings felt moist when we would come back to the room. But the staff was very friendly and the room
Alayna
Loved it!
Ricky
Great location for where we were traveling to
Cassie
Great place, clean, friendly, accommodating
Dr. Nicholas
.
Katie
Water was cold for part of the trip.
Alicia
Good breakfast great location. Would stay again
Jawad
Great place and staff
Rajesh
Just ok
Sergio
Location was great
Velisa
The rooms were clean & updated. The staff were super friendly & helpful. The continental breakfast was great. My family would definitely stay again.
Angelia
It was a great property. But there was no microwave in the room
Balaji
The king Bed was so bad and couldn’t sleep well for the entire stay.
The elevators smelled bad.
Breakfast lacked quality and was not up to the mark.
The elevators smelled bad.
Breakfast lacked quality and was not up to the mark.
Tracy
The staff was amazing. We enjoyed lounging in common area for hours. Bar service was exceptional.
Rhonda
Breakfast tator tots weren't good. They were hard and chewy, not crunchy. The elevator or rugs need to be cleaned due to smell. It didn’t matter when we used the elevator, it reeked of odor. Other than that, rooms were very clean, comfy, and AC worked great.
Elisha
The front desk people were very helpful. Went out of their way to sssist.
Whitney
Loved our stay here. Friendly staff, good amenities and spacious rooms.
Martha
they failed to service my room at all.
the breakfast provided was a good value
the breakfast provided was a good value
Deepak
Ok
Martin
Everything was great
Austin
Room has stains everywhere and there was a bug on our bed so we ended up staying at a different hotel entirely. And we couldn’t get a refund because of Expedia or the hotel or both. Staff was nice though.
OZGUR
İt was average
Jeff
Everything was very nice
Catherine
The woman at the front desk was super helpful when I had a work issue and needed something printed quickly. Lifesaver!
Carrie M
The staff were very friendly. Breakfast was good with decent options and the facility was clean.
Nichalus
The place was nice and in a great location
Sandra
Clean room, places to eat walking distance, breakfast was very basic. Location was convenient
Laquoia
The property was a gem. Breakfast was of surprising quality and it was pet friendly!
Everett
Breakfast was great, lots of choices, rooms were quiet and beds were comfortable. The only thing that irked me was that there was no coffee available unless you wanted to pay for Starbucks.
Hyatt place used to have complimentary coffee and hot water for tea but I won’t pay for Starbucks. Anyway, everything else was great.
Hyatt place used to have complimentary coffee and hot water for tea but I won’t pay for Starbucks. Anyway, everything else was great.
Alana
The breakfast menu had a good variety. The shower temp and pressure were very good. The A/C worked very well. The staff was very kind and welcoming. The issue I had was that I found a contact lens in my bed. I don't wear contact lenses so this was alarming in terms of cleanliness.
April
Only concern I had was my check out experience was not pleasant but overall always good
Jermaine
This is our go to hotel anytime we visit. Close to everything and the staff is always friendly. Rooms always clean and we will be back soon.
Jennifer
They were quick to accommodate us when we had an issue with our room. The staff was very kind & professional. Great breakfast options! Will be staying there again!
angie
We stayed at this location for 1 night. The room was clean. My nephew is very tall and he appreciated the tall shower. Property was very close to COSM for entertainment and lots of food options around. I would recommend this hotel and stay here again.
Lisa
Clean. Comfortable.
Gail
Great place to stay great breakfast only problem there’s no microwave! Lol. But even with no microwave it still was a great experience ❤️.
kholbie
Room was very clean and up to date. Hotel is perfect location literally near by anything you could think of!! Will definitely be booking again
Sara
The breakfast offers hardboiled eggs however the eggs are not peeled. I cannot figure out why they would set them out like that. How and where are guests supposed to peel the eggs? Do they want egg shells all over the table? A deep clean is really needed throughout. No one seems to notice milk splashed on the cabinet doors at the bar.
Carla
Clean hotel
Carla
Love this hotel!
Matthew
Although the room was clean, the black out curtains did not work at all and the air conditioning felt like it was going out as it was not keeping the room comfortable to sleep in. The staff was nice and accomadating.
Gary
Rooms were dated and lacked working USB ports. Was fine for one night.
Clint
The only downfall was no hot tub, other than that, I recommend.
Keshia
The room is becoming a little run down. The carpet needs shampooing a lot of stains in the hallway. The breakfast was great. The customer service was excellent.
Virgilio
Courteous staff and easy access to restaurants.
Yamill
Was good
RICHARD
The room was ok. Room had no microwave in it. Box spring cover had a stain on it. The last night of our stay, the people in room 409 had a dog with them and they left the dog in the rooom by itself and the dog kept barking. This happened around 11 pm and continued to after 12 am.
our stay
our stay
Melanie
Clean room, nice staff, good breakfast
Ashish
excellent
Robin
It was clean!
Edward
My go to place when I am in town. Always clean and great location close to everything. I wish they would have in room safes though.
Hussain
Clean rooms
Tiffany
DO NOT BOOK!!!
The room is raggedy / the showers - the couch the lobby area and sitting area is horrible even inside the elevator. The sheets had stains upon arrival. I had to switch my room from the original one because the dooor wouldn't close shut. This is one of the horrible hotels and I've traveled everywhere in country & out
The room is raggedy / the showers - the couch the lobby area and sitting area is horrible even inside the elevator. The sheets had stains upon arrival. I had to switch my room from the original one because the dooor wouldn't close shut. This is one of the horrible hotels and I've traveled everywhere in country & out
Kenneth
Sunny (auditor) great customer service👍
Kenneth
Housekeeping was very attentive. They made our bed everyday. We stayed at this location for at least 10 days. We were also give clean towels everyday. Every since and after Covid most hotels will not make your bed unless requested.
Salman
We
Brian
Clean room, false advertising theres no meals or restaurant open onsite to eat dinner or food. Food menus present bit foods been closed for months. Candy available or 15 dollar microwave frozen pizzas.
Joey
Spacious and clean
Rozmin
Very nice and very good and comfortable
Torry
The staff was fine and helpful. However, the mattress(both) were on the lines of a low budget hotel that had not been changed in 20 years. Then I went to the bathroom and saw a roach on the floor. I have stayed at the hotel before, yet it has been at least 5years since my last stay at this location. I was highly dissatisfied and woke up feeling like I could have gotten a better nights rest on the floor or perhaps in my car. The staff only offered 2k in points to accommodate my dissatisfaction. Unfortunately, this location will not be a first choice hotel in the future.
Jane
Staff was great, helpful and kind. Room was comfortable and clean.
Alma
Clean rooms, breakfast was good and staff were nice.
jon
This is a new, super-clean hotel and rooms are perfect. Sleeper in the area for quality and polite hospitality. Starbucks is open in the lobby 24 hrs a day.
ANGELA
Fire alarm went off twice at 3am - fire department came and stated it was water heater triggered. When I forgot my key the second time, the reception didn't even ask to confirm if I am the correct occupant - extremely dangerous.
Chad
great location
Al
Cleanness need to be improved
SON
We had a great overnight stay. The room was spacious and clean. The breakfast was delicious.
Al
More hygiene
Warner
Excellent place!
Kurt
Hyatt was
Jessica
This hotel was rated as a 3 star and I can see why, the minute you walk in it smells duty, the rooms smelled duty. The sofa bed was so unconfortable that we probably will have to go to the chiropractor when we come back home. There was no towels in the room, when I went to the reception to ask for some the guy brought me 3 mini towels that not even a toddler would been able to use, said they were out of the bigger ones. Breakfast was small and did not look anything like in the pictures. Will not return there
Felipe
Clean room, but the room felt hot. I had to sleep on the sofa where the air from the AC was being blown.
Tamora
The check in process was very smooth and the staff were extremely nice. The room was roomy and we had minor cleaning issues but nothing major. The view from our room was amazing! The breakfast was AMAZING! I would definitely stay again!
Valeria
Great
Erik
Good
Rita
Met all my expectations
Stephanie
Easy checkin. Room was clean
Amanda
Amazing staff!
Patrice
Room was spotless, very comfortable
Erik
Nice
Jyoti
Good experience
William
It was VERY noisy. Road and train noise were constant throughout the night.
Bree
Cleanliness and friendliness of front desk staff
Terri
Clean room.
Selvakumar
Everything is as expected. We are a bit late to the breakfast and the hot water was not refilled post 9 am. This was just a bummer but overall a nice stay.
Sherman Wells
Everything was top notch
Larry
Yes
ranjith
Good
Bryan
N/A
Milton
Great place to stay had an amazing experience
Laura
I have stayed here several times. Rooms are clean, friendly staff, quiet hotel. Nice to have breakfast included. Next to top golf and many other places. Recommend to stay here.
Anne
Nice clean accommodations. Comfy beds. Good location!
Oscar
Great place
Tammy
The room size was spacious.
Amanda
Friendly staff. Clean room.
Jill
Staff was perfect, especially Sunny! The carpet floors throughout the hallways and our room could use a deep clean. Great breakfast!
Mayra
Loved it
Location & surroundings
Hyatt Place Dallas/The Colony
5200 Memorial Drive, The Colony, United States
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Hyatt Place Dallas/The Colony
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