BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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Holiday Inn Express Suites Plano West – Frisco IHG
McKinney - TX · United States
3101 Dallas ParkwayView location
8.4/10Excellent1,003 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.4/10 8.4
Location9.0/10 9.0
Neighborhood9.0/10 9.0
Value7.2/10 7.2
Amenities8.0/10 8.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Express Suites Plano West – Frisco IHG
Choose Our Plano, Texas Hotel's Convenient Location Although home to many major corporations, the sophisticated Plano suburb of Dallas offers plenty of unique shops and exciting attractions.
Whether you are here for business or pleasure, the Holiday Inn Express® Dallas North Tollway (N Plano) hotel features comfortable accommodations and first-class amenities.
Top companies like Toyota Motors, Liberty Mutual, J. P. Morgan Chase, TGIF, NCR, Yum Restaurants, Rent-A-Center, Frito Lay, PepsiCo, Ericsson, Cigna, Texas Back Institute and Presbyterian Hospital are located in Plano or Frisco, TX, and our hotel is minutes from all. We are now serving West Plano and Frisco.
If you're looking to host a meeting in the Dallas area, our hotel's facilities are the perfect choice. We have a well-equipped boardroom. Our hotel also has a 24-hour Business Center and free Wi-Fi access.
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When it's time to have fun in Plano, TX, our hotel is near many great attractions. We're adjacent to the Shops at Willow Bend, Crayola Experience, Legacy West Food Hall, Pinstack and just minutes from Dr. Pepper Ballpark, FC Dallas Stadium, The Star Frisco and historic downtown Plano.
With The Colony, Addison, and Frisco close by you can be there in minutes. While you stay with us, take advantage of some of the best amenities in the Dallas area. Our hotel's free shuttle runs Mon-Fri.
Located in Plano, Holiday Inn Express & Suites Plano West - Frisco by IHG is in the business district, within a 5-minute drive of Texas Health Presbyterian Hospital Plano and Shops at Willow Bend.
This hotel is 3.1 mi (5 km) from The Shops at Legacy and 4.7 mi (7.6 km) from Stonebriar Centre Mall. Make yourself at home in one of the 80 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.
Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Plano?
This hotel has 350 square feet (33 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
Car recommended
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50.00 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- The seasonal pool will be open from March 01 to November 01.
- Pool access available from 10:00 AM to 10:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
-
Minimal age
21
-
Spoken Language
English
Spanish
Nearby attractions
Texas Health Presbyterian Hospital Plano
1 km / 0.6 mi
Shops at Willow Bend
1.5 km / 0.9 mi
Crayola Experience
1.7 km / 1 mi
Arbor Hills Nature Preserve
2.4 km / 1.5 mi
Prestonwood Baptist Church
3.1 km / 1.9 mi
The Shops at Legacy
4.8 km / 3 mi
Legacy West
4.9 km / 3 mi
WorldSprings
5.7 km / 3.5 mi
Grandscape
6.2 km / 3.9 mi
The Boardwalk at Granite Park
6.2 km / 3.9 mi
Toyota Motor North America Headquarters
6.6 km / 4.1 mi
Cosm Dallas
6.7 km / 4.2 mi
Baylor Scott & White The Heart Hospital
7 km / 4.4 mi
Children's Medical Center Plano
7.1 km / 4.4 mi
Andretti Indoor Karting & Games The Colony
7.1 km / 4.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 80
- Number of floors (main building): 3
- Double rooms: 44
- Suites: 20
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fiExtra charge
Show 23 more facilities & services
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Babysitting serviceExtra charge
- Multilingual staff
- Hotel safeExtra charge
- Lift accessExtra charge
- ShopExtra charge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Restaurant
- Conference room
- Meeting room
- PrinterExtra charge
- Business centreExtra charge
- FaxExtra charge
- Outdoor freshwater pool: 1
- Breakfast
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE STANDARDSUITE • STANDARDSUI.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXE • 25 m²SUI.DX
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
SUITE DELUXE
Room photos
14 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Room amenities
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST-1
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
Room STANDARD
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
DOUBLE TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
Room STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 30 m²SUI.2Q
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
SUITE TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
DOUBLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
DOUBLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 30 m²DBL.H6-2Q
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
DOUBLE Accessible-Two Queen Beds
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room NON SMOKINGRoom • NON SMOKINGROO.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
Room NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 30 m²SUI.KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
SUITE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
SUITE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 BedroomDBL.KG-NM
Room overview
Smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
Show all 14 amenities
- Safe
- Wheelchair-accessible
- Wi-fi
- Toiletries
- Desk
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Suites Plano West – Frisco IHG
DOUBLE KING BED NON SMOKING
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Room amenities
- Housekeeping
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
- Wi-fi
- Toiletries
- Desk
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Holiday Inn Express Suites Plano West – Frisco IHG
100
reviews shown
Tanelia
Property was dirty from the hall, walls, doors, etc. most of the staff were friendly expect one lady who was noticeably irritated that I wanted to purchase snacks and she had to come in from smoking. The pool had a closed violation sign from the city yet people we’re swimming but the guy at the front desk said he just started and didn’t know what that was about but the pool was open for use so that was scary. Overall the stay and stay weren’t horrible they just need to maintain the upkeep. Oh and whats the point of having parking in the back if none of the back doors work to get in.
Debbie
I saw positive and negative reviews after booking the hotel and I was a bit nervous after seeing some of the comments. The hotel is a bit dated; however, check in was quick, the room was comfortable and clean, and the breakfast was good. There were no issues and the staff was friendly.
Kenneth D
Location and price were excellent. Room was OK. The places seems to need a little refresh. Elevator was broken. There was a roach hanging around in the bathroom. I guess it could have been worse. EV charger cost too much.
Becky
Great place to stay.
Adam
Clean room and comfortable beds.
Bobby
Good
Lee
Good
Daisy
We didn't have enough towels in a room that was holding 6 people
Micheal
Management let us have a late checkout. I had an eye doctor appointment next to the eye doctor office
Sky
Liz was awesome front desk and the housekeeping was sweet and professional.
Angie
Amazingly clean and safe property!
Bernadette
A/C worked but was loud, clean, comfortable and nice staff. Pleasant stay overall.
Karl
My only complaint is being taken advantage of when I had a last minute schedule change due to a baby arriving 3 days early. I would understand paying an inconvenience fee, but paying for nights I’m not using, on top of the charges for the stay, is a little ridiculous. I know it’s a corporate issue, not a location issue, but it will make me look to other hotel chains from now on. Corporate needs to do better. As far as the location goes, it was a great stay with friendly, helpful staff.
Michael
Parking was fine, they were out of towels and wash clothes, front desk staff was great and friendly.
Edwin
Breakfasts were very good with a bi
g selection. Was frustrated with the Spectrum TV provider. No hotel guide of local channel's.
Room was clean and comfortable although i found the bed cushions to soft for me.
Would stay their again
g selection. Was frustrated with the Spectrum TV provider. No hotel guide of local channel's.
Room was clean and comfortable although i found the bed cushions to soft for me.
Would stay their again
Danny
Check-in was fast and easy. Staff was friendly and courteous. The room was clean and comfortable. Plenty of parking.
Virginia
Since this is the third Holiday Express with cleanliness and structure issues we will not be booking with them again. This time it was the window shade and framing broken. The shower nozzle was falling off the wall. The elevator was scary and the coffee tasted awful
Ellis
Yes
Monthira
The front desk guy is very polite and helpful. The breakfast lady is also very nice ( best breakfast ever!)
Joyce
All was good.
Cheryl
Parking lot well lighted. Staff professional and very polite. Clean rooms.
Dale
The room was pretty run down. I haven't stayed in a Holiday Inn in quite a while and this location didn't make me want to try it again. There were just little things like peeling wall paper, sloppy caulk lines all around the shower. I didn't eat downstairs but my husband did and he seemed satisfied.
Joy
Our room was smelly and dingy—cracked tile, stained bathtub. The guy who checked us in was super nice—great staff.
Caroline
Front staff was not supportive and the room key deactivated after breakfast on the day of check out. Never had that experience in my life. Will not be back to this hotel.
Tonya
Thus was a very old hotel. Bathroom could have had some updates BUT at least the water was hot.
Michelle
Staff was very friendly
Randy
Never got my security deposit back even though I left the room spotless. I will never stay there again
Scott
Nice place
Tomoko
Staff was welcoming and the room was clean.
Syed
Good customer service. Room was good. Breakfast was good
Bryan
Yes
MIchael
Nice staff very helpful
Rebecca
Good and clean. staff nice
DEBBIE
Great hotel experience. Breakfast was fantastic and staff was kind and helpful.
DEBBIE
Room was great, service was good and breakfast was great. Very kind and helpful staff.
janie
Everything was wonderful!! We stay here every year around the same date! I would have to say this visit stood out the best. Feont desk was so nice and room was clean. A few hairs in shower.showers
Rose
Great experience, friendly staff, comfy bed and delicious breakfast
Richard
The night manager at checkin was great, I had some very expensive equipment in my car and he offered to move his car so I could park right in front.... thats great customer service and the morning desk clerk helpping with a late checkout was amazing!!! Great service all around
OCK B
Holiday Inn Dallas-Plano
It was a pleasant stay except I could hear someone’s steps 4am in the morning coming from upstairs . Was not that bad though. I think still was a very nice place with friendly staffs especially who checked us in at night.
Neil
Nice clean and comfortable room
Neil
Nice room for the night
venkat
friendly service.
Abby
The room was clean and the bed sheets were stained but, clean. I was shocked that a friend brought her service dog to visit me and they wouldn't let her & dog in the hotel?? I thought all IHG were dog friendly and have stayed in the past with pets. That was the ONLY issue i didn't understand. Bathtub was a little curvy & had to rely on the hand bar to get in amd out of the tub. So be careful!
Terry
Who ever cleaned room didn’t do a very good job , the side table was sticky also no trash bags in trash cans also refrigerator door did not close
Dana
The staff was exceptional, except for the gal that worked from 6 am, she was rude and super non-accommodating. The wonderful lady that did the breakfast buffet went above and beyond every day, a real gem! The pool could really use some love, we never went in it because it did not look clean and we were there for 11 days. The grounds are deplorable. Weeds everywhere, the rock needs to be replenished and there are so many strobe lights on the outside of the building that need to be replaced. We will be returning as it is so close to family and the pros outweigh the cons. Also, the girls that clean the rooms were very helpful and accommodating.
David
After reading a few mixed reviews I was a bit anxious arriving. It was a good surprise, the front desk service was exceptional.
The property was clean and bed was comfortable, what more can you ask for.
The staff definitely are a great asset to the hotel.
The property was clean and bed was comfortable, what more can you ask for.
The staff definitely are a great asset to the hotel.
myron
Labor Day Family Weekend
it was a pleasant trip. The check-in was smooth and the desk clerks were kind. The breakfast was okay (need to add more fruits) but overall was okay. I would come back and stay again
Dania
Great stay. Will be back.
Jennifer
The property is average, amenities were as expected, most staff was average as far as customer service. Outdoor pool was average. The rooms do have a microwave and mini fridge. The only outstanding thing about this place was the breakfast attendant—Hispanic lady, I think her name is Maribel? I wish I had written her name down. Truly amazing customer service
Sarah
It seemed a little rundown but the beds were comfortable, room was clean, and staff was incredible and they went above and beyond to make us feel comfortable and welcome. Would recommend!
Adrian
I made a reservation at the hotel, but because the airline canceled the flight and I couldn't arrive on the indicated date, they didn't change my reservation, much less refund my money. The manager only answers by email. Very good work.
Yazhen
Very good place and very professional staff.
Narada
Nice and quiet. Had restaurants in walking distance.
Narada
Nice location.
Verified traveler
Not So Great
No suitcase holder in room, AC was too loud, pool towels were too small, eggs were terrible, light in room flickered, outside doors don’t work with key card, pool door not unlocked at opening time twice, phone in room didn’t work to call front desk, ironing board was so old, dirty and unsafe. Staff was great.
Ray
Quiet location even with great Dallas North Tollway access. A bit dated.
Dorinda
Aging property. Not well organized. We were erroneously asked to check out of our room to be relocated to another room at 3pm when we had booked a two night stay. They stated it was because we booked with Expedia. Then we were told they were mistaken after we removed all our belongings. We were only given one bathing towel when we returned to our room.
Aileen
Very friendly staff
Arslan
The staff was incredibly friendly and helpful - from the front desk to the breakfast organizing lady. The hotel seemed old but \"renovated\" to an extent
The first room that we were given immediately cause severe allergies to my eyes - itching, redness, watery eyes. I'm not an allergy person, but I immediately knew that a pet had been in before. I told this to the front desk who denied that pets are allowed in the hotel, but he gave us a new room regardless. The new room didn't cause any allergic issues thankfully
The next day when returning in the evening to our hotel, we heard a dog barking in a completely different room. The guests likely didn't disclose their pet to the staff and may have brought the pet against hotel policy
The reason I'm giving a lot review is as follows: in both rooms that we were given, the carpet was *incredibly* dirty. I forgot my sandals and just walking a few feet made my socks completely black. This much dirt in the carpet can't be good for health
We will likely try a different hotel for our next visit
The first room that we were given immediately cause severe allergies to my eyes - itching, redness, watery eyes. I'm not an allergy person, but I immediately knew that a pet had been in before. I told this to the front desk who denied that pets are allowed in the hotel, but he gave us a new room regardless. The new room didn't cause any allergic issues thankfully
The next day when returning in the evening to our hotel, we heard a dog barking in a completely different room. The guests likely didn't disclose their pet to the staff and may have brought the pet against hotel policy
The reason I'm giving a lot review is as follows: in both rooms that we were given, the carpet was *incredibly* dirty. I forgot my sandals and just walking a few feet made my socks completely black. This much dirt in the carpet can't be good for health
We will likely try a different hotel for our next visit
Tiffany
Hotel is older but nice and clean. Front desk staff is very friendly. Enjoying our stay.
Sofia
Very clean rooms, front desk very prompt on checking us in and very friendly, great customer service
Scheneitha
I enjoyed my stay. The property was clean with good customer service.
Edward
It was close to the area I needed to visit.
Alicia
na
Stephen
Text
Yusuf
Check in was easy, the location is in a quiet place, and the property is clean.
Brandie
Outdated and Dirty! Won't stay here again 👎
Room was dirty and gave me the creeps. Had something splattered on wall in bathroom, stains along side of comforter and black hairs on sheets. Rice or some type of food was on the coffee pods in room. Thermostat wouldnt work right. Elevator was out of service and my husband whos had multiple back surgery's and cant climb stairs well had to use stairs.Very disappointing after reading good reviews. Won't stay here again!!
Heather
Elevator dont water, ice machines are only on certain floors so you to climb up and the stairs for ice, very noisy! extremely noisy!!!!!
Susan
Good
Kayla
Great location for hospital stay
It wasn’t super clean, but clean enough. The staff was amazing! So nice and accommodating for the couple of things I needed. Breakfast was good.
The location was very convenient to the hospital, so I will be staying there again when we go back next month.
The location was very convenient to the hospital, so I will be staying there again when we go back next month.
Amara
Booked a 3-night stay during the winterstorm so I can drive to and from work safely. I got the standard room with a king bed. The place was spot on clean and very comfortable. Enjoyed the hot showers and the free breakfast too. Staff were very friendly and approachable. Will recommend this stay with colleagues and friends.
Debbie
No issues
The girl who checked me in was very polite and friendly. The hotel offered everything needed for my trip.
Brittany
Near willowbend mall. Street side a little noisy. Not busy. Pillows are comfy
Patricia R
The property was well maintained. The staff was friendly and helpful. No complaints
Leslie
Personnel were friendly and helpful
We were disappointed that they didn’t offer wake up calls
We were disappointed that they didn’t offer wake up calls
Mary Lois
Checkin clerk was extremely friendly and helpful
Brianna
Very nice customer service! Breakfast hot & fresh. Clean rooms !! Would love to stay again.
Laurie
Hotel was easy to get to. Room was nice. Comfy bed with nice linens. Plenty of electrical and USB outlets and nice space to place open suitcases. Lots of lighting options. Refrigerator was silent!
Staff was very friendly and helpful. Breakfast had many options and space was clean and well maintained. Some road noise from the freeway but it didn’t bother us during the night. All and all, great value for what we paid!
Staff was very friendly and helpful. Breakfast had many options and space was clean and well maintained. Some road noise from the freeway but it didn’t bother us during the night. All and all, great value for what we paid!
Majid
Very clean and friendly staff.
Gloryann
The staff was very friendly…the room was clean and perfect. Will recommend this property.
Damon
Children ruined an entire night
Well the room was very comfortable and pleasant to stay in, we had the unfortunate experience of having two bus loads of high school children disembark at 8:30 PM on Friday night. They proceeded to act like children running up and down the halls until all hours of the night Making all sorts of noise and causing a horrible night sleep on Friday which was our second night. We reported this to the manager the next morning, and he advised that he had had several complaints, but the night manager had apparently done nothing about it beyond registering a “strike”. Considering the nature of the problem, night manager should have sought out the trip sponsors or chaperones and rectified it quickly. Instead they let a bad situation remain until anyone who was trying to sleep basically didn’t.
Karolyne
staff was incredible during my stay! will definitely be back
Rayhaneh
Good
Jerry
The Holiday Inn Express in Plano was a great place to rest! The staff was great, the breakfast was shockingly good, and the room was incredibly comfortable. The bed in the room was so comfortable I actually slept through the night two nights in a row, which is not common at all. The overall experience was great!
Ana
The smell was very bad, the shower was dirty. We check out a night before because we didn’t like the hotel
Melba
Mk
It was very enjoyable. Check in and out was quick and easy. The beds were comfortable and there were actually good sized and comfortable.
Mae
Great experience
The front desk check at check-in was professional, kind and customer-service oriented. She set the tone for the stay in such a great way! The queen sized beds were comfortable, AC in good working order, no weird smells, clean rooms, fridge and microwave clean and working, TV working, clean remote, and the water pressure was super. The free breakfast was great, too! They even had gluten free muffins and bagels, which I’ve never seen at a hotel. It was a nice treat! USB ports in the rooms for easy phone charging. Shops nearby and a hospital right around the corner. There’s an outdoor pool, but I didn’t visit it. There’s also a nice little gym with an elliptical, bike and treadmill. This is my new favorite hotel for trips to the Dallas area!
herminia
Great service
We stay for soccer. Great place.
Verified traveler
2 night stay
Room was nice. Breakfast was good. Bedding had a slight odor like it was still damp when bed was made. Room above me stomped around their room all day for hours. Which was unpleasant. Overall was nice and would stay here again.
Benny
Quite, clean, and good breakfast.
Myles
Place was okay but, the card reader was broken upon entry but still read my card luckily. Walls were thin so I could hear all the stomping and talking around me. Internet was okay, couldn’t put the WiFi on my Xbox and the Ethernet plug didn’t help at all. End of the day I got what I paid fo.
Stephan
Beautifully ran and close to everything
Needham
I had booked this hotel for family and the staff went above in beyond in helping me make my out of state traveling family feel taken care of. They also had lots of options for breakfast especially those with dietary restrictions. Thank you Katie and Tracy!
Yehoshua
The property does not have a exterior door or security to avoid strange people to approach and enter the lobby and perhaps into the rooms areas and corridor. My daughter was staying at the first floor and one night I drop her at the main entrance but I had to stop because I saw a strange man walking around with a stroller without a baby. He left the stroller outside and entered the lobby two times, then he walked away inti the dark open space in the back. He looked more like a homeless asking for money.
Donald
Nice and quiet
HANDAN
We picked this property for EV charging and the fact we always stay at HI hotels.
Ev charging station was a joke. The way it was set up was just weird like you could park your ev on the grass.
Every outlet in the room was non functional.
Ev charging station was a joke. The way it was set up was just weird like you could park your ev on the grass.
Every outlet in the room was non functional.
Daniela
The property does not have a fence or barrier and strange or uninvited people may walk around and pick through windows. My daughter stay at one of the rooms in the first floor and one night I saw a guy walking with a stroller but clearly he was not a guest since he parked the stroller outside, entered two times and then walked away around the building to disapear.
Aaron
Very clean
Dennis
Very clean, very friendly staff.
Jennifer
Very convenient location. Property needs to be updated.
Location & surroundings
Holiday Inn Express Suites Plano West – Frisco IHG
3101 Dallas Parkway, Plano, United States
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Holiday Inn Express Suites Plano West – Frisco IHG
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