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Four Points by Sheraton Plano
McKinney - TX · United States
6624 Communications ParkwayView location
9.0/10Excellent1,001 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.2/10 9.2
Neighborhood8.0/10 8.0
Amenities9.0/10 9.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Four Points by Sheraton Plano
Located in Plano, Four Points by Sheraton Plano is in the business district, a 3-minute drive from Texas Health Presbyterian Hospital Plano and 5 minutes from Ford Center at The Star. This hotel is 3. 5 mi (5. 6 km) from Children's Medical Center Plano and 3. 9 mi (6.
4 km) from Plano Sports Authority. Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Guests can catch a ride to nearby destinations on the complimentary area shuttle. Featured amenities include complimentary wired Internet access, a business center, and a 24-hour front desk.
Free self parking is available onsite. Grab a bite from the grocery/convenience store serving guests of La Quinta Inn & Suites Plano Legacy Frisco. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 8:30 AM.
Make yourself at home in one of the 106 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
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Located in Plano, Four Points by Sheraton Plano is in the business district, within a 5-minute drive of The Shops at Legacy and Texas Health Presbyterian Hospital Plano.
This hotel is 2.9 mi (4.7 km) from Andretti Indoor Karting & Games The Colony and 2.9 mi (4.7 km) from Children's Medical Center Plano. Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding.
Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Car recommended
Professional property host/manager
Masks are compulsory at the property for guests without full COVID-19 vaccination
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- A car is recommended for transportation to and from this property.
- Masks are required in public areas for unvaccinated guests.
- Contactless check-in is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- Masks are required at the property for guests without COVID-19 vaccination
-
Minimal age
21
-
Optional fees
- Fee for buffet breakfast: approximately USD 10 for adults and USD 6 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Legacy West
2.2 km / 1.4 mi
Texas Health Presbyterian Hospital Plano
2.6 km / 1.6 mi
The Shops at Legacy
2.7 km / 1.7 mi
Arbor Hills Nature Preserve
3.4 km / 2.1 mi
Toyota Motor North America Headquarters
3.6 km / 2.2 mi
Shops at Willow Bend
3.9 km / 2.4 mi
Crayola Experience
4.1 km / 2.6 mi
The Boardwalk at Granite Park
4.3 km / 2.7 mi
Westin Stonebriar Resort Golf Course
4.6 km / 2.8 mi
Andretti Indoor Karting & Games The Colony
4.6 km / 2.8 mi
Grandscape
4.6 km / 2.9 mi
Cosm Dallas
4.7 km / 2.9 mi
Children's Medical Center Plano
4.7 km / 2.9 mi
Riders Field
4.8 km / 3 mi
WorldSprings
4.9 km / 3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 106
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Lift access
Show 8 more facilities & services
- Bar
- Meeting room: 1
- Business centre
- Outdoor freshwater pool: 1
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Plano
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Plano
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Plano
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Plano
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Plano
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Plano
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Plano
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Plano
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Plano
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Plano
STUDIO Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Plano
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Plano
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 BedroomSUI.KG
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Plano
SUITE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Four Points by Sheraton Plano
100
reviews shown
Jessica
The Staff was friendly.
The room and hallway smells like mold. Bedding didn't smell fresh.
The room and hallway smells like mold. Bedding didn't smell fresh.
Amethyst
We had an absolutely wonderful stay at this hotel from start to finish. The staff was incredibly friendly and helpful, making our experience truly memorable. We’re definitely planning to return in the future, especially if we ever decide to retire to this area. The location was fantastic, and all the amenities were conveniently located.
Sheryl
Clean, comfortable beds and clean pool
Gordon
My only issue and it's not abig one is the charging station. It's only for Teslas. I have a GM ev. Other than that my stay was perfect.
Bjorn Holger
We were very positively surprised by the quality of this place. Extremely clean and well maintained. Would use again any time.
April
DO NOT book with this hotel.. This was our first time booking with them for a family fun vacation and on the very first day there (not even 3 hours of being there) our money was stolen from our purses in our rooms.. We left out not long after we got there and took our son to the pool.. While we were at the pool, someone used a key to get into our room.. They only took cash and a Cash App card.. I’m not sure if they took pictures of our debit cards and IDs cause they were in my wallet too so we’re canceling those.. I reported it to the lady who worked that night and she told me that she contacted her manager and that the manager was going to watch the footage and get back with us but not to call the police cause they probably weren’t going to do anything.. We’re still waiting on her call back.. This is so SCARY and WE WILL NEVER book with them again.. We should have just stuck with Hyatt where we always go anyway..
April
DO NOT book with this hotel.. This was our first time booking with them for a family fun vacation and on the very first day there (not even 3 hours of being there) our money was stolen from our purses in our rooms.. We left out not long after we got there and took our son to the pool.. While we were at the pool, someone used a key to get into our room.. They only took cash and a Cash App card.. I’m not sure if they took pictures of our debit cards and IDs cause they were in my wallet too so we’re canceling those.. I reported it to the lady who worked that night and she told me that she contacted her manager and that the manager was going to watch the footage and get back with us but not to call the police cause they probably weren’t going to do anything.. We’re still waiting on her call back.. This is so SCARY and WE WILL NEVER book with them again.. We should have just stuck with Hyatt where we always go anyway..
Daniel
A Great Stay with a Minor Hiccup
I recently stayed at this hotel and overall, it was an awesome experience. The property is modern and well-maintained, with attractive amenities that made my stay enjoyable. The staff was exceptionally nice and accommodating, always ready to assist with any requests.
However, I did encounter a notable issue during my visit. On the second night, I received a call from the front desk around 11:30 PM, informing me that they had received two noise complaints regarding our room. To clarify, the only noise came from my luggage accidentally falling off the bed and hitting the floor. Given the hotel’s design, it’s quite evident that sound travels easily; you can hear every step from the guests above us. This made me realize that the guests below us could likely hear us as well, even with normal activities.
As a result, the next night became quite uncomfortable. I found myself walking on tiptoes, trying to avoid any noise that might lead to another complaint. While I understand the need for a peaceful environment, it felt excessive for a minor incident, especially considering that regular footsteps should be expected in a busy hotel.
In summary, while the hotel itself is fantastic with its modern appeal and friendly staff, I believe that guests should be more understanding about everyday sounds, especially when they are minor. It’s a lovely place to stay, just be mindful of your neighbors!
I recently stayed at this hotel and overall, it was an awesome experience. The property is modern and well-maintained, with attractive amenities that made my stay enjoyable. The staff was exceptionally nice and accommodating, always ready to assist with any requests.
However, I did encounter a notable issue during my visit. On the second night, I received a call from the front desk around 11:30 PM, informing me that they had received two noise complaints regarding our room. To clarify, the only noise came from my luggage accidentally falling off the bed and hitting the floor. Given the hotel’s design, it’s quite evident that sound travels easily; you can hear every step from the guests above us. This made me realize that the guests below us could likely hear us as well, even with normal activities.
As a result, the next night became quite uncomfortable. I found myself walking on tiptoes, trying to avoid any noise that might lead to another complaint. While I understand the need for a peaceful environment, it felt excessive for a minor incident, especially considering that regular footsteps should be expected in a busy hotel.
In summary, while the hotel itself is fantastic with its modern appeal and friendly staff, I believe that guests should be more understanding about everyday sounds, especially when they are minor. It’s a lovely place to stay, just be mindful of your neighbors!
Kikey
This Four Points hotel location was very convenient and well maintained. The last time I had stayed at a Four Points hotel in NY I didn't have a good experience with the staff and the room amenities.
Karen
The front desk clerk was very friendly. The room was clean and the bed was firm with no sags. Didn't use any of the amenities but it was nice knowing they were available. We would definitely stay here again.
Rajat
Good
Lenna
Could never get a person to answer the front desk. When we asked for late check out, they were resistant and made the request feel difficult. When we were checking out, we asked if they were full and they commented not at all, so I didn’t understand why us asking for an hour later checkout was an issue. The staff was rude in every encounter.
Sarah
Very clean, nice staff. Bed was kinda hard and the breakfast was over priced. Overall, a good stay.
Gabrielle Ayala
Would definitely stay here again !
Nicholas
Breakfast was decent and hotel room was very clean. 4 stars simply for the comfort of the bed.
Katie
Incredibly clean hotel, from the common areas to the rooms. The staff was exceptionally polite and welcoming. My only downside was the lighting in the rooms, way too dim.
Brenda
Location was great for our needs. Front desk staff was friendly and helpful. Room was clean, quiet and comfortable. Will be back for sure.
Eduard
Smelled good, clean very nice!!
Elliot
Clean room, friendly staff. Located out of the way from many things but not too far of a drive to get to places. We were placed the first room closest to the front desk. Next to the elevators, so it was extremely noisy. On top of that the lobby plays very loud music until 12am, even with towels shoved under the door it was too loud. The bed and pillows were very thin and we both are pretty sore from the restless night. The pool and hot tub were well kept but otherwise it will be a one time place for us.
Kristy
Alijiah (please forgive if misspelled) is such a kind and caring soul. I was in desperate need of some quiet “me” time, and his service was exceptional. I would highly recommend this property based on his service alone. In addition, the room was spotless, comfortable, and the breakfast options were unmatched. I was super impressed! The housekeeping staff was also considerate and helpful. I appreciate all I encountered; everyone contributed to a wonderful stay!
Kristy
Alijiah (please forgive if misspelled), and Kayla (spelling?) in the bar, provided EXCEPTIONAL service and care during a challenging time. I enjoyed the entire stay thanks to their attention to detail, hospitality and kind spirits. Many thanks to both!
Julie
Room was clean and comfortable. Hotel staff were very friendly.
Evelyn
Friendly welcoming staff
Clean room
Buffett breakfast
Clean room
Buffett breakfast
kassidy
Room was very clean, staff were nice and attentive, and air conditioning kept the room cool at all times. The location is nice because it’s in a neighborhood instead of being right off the interstate. No road noise noticed in my room which I really appreciated.
The things I didn’t like:
-TV did not have an option to login to ESPN plus and chrome cast did not work. In the streaming era, it’s my opinion that hotels should have all major streaming apps for you to login to and watch whatever you want.
-toilet took multiple tries/extra time to flush. I had to stand there and hold the button down for longer than I’ve ever done in any other bathroom.
-window blinds do not go down all the way, letting a small amount of light in the room. They either need to be longer to block out all light, or they need to add a curtain inside the room to cover the entire window.
The things I didn’t like:
-TV did not have an option to login to ESPN plus and chrome cast did not work. In the streaming era, it’s my opinion that hotels should have all major streaming apps for you to login to and watch whatever you want.
-toilet took multiple tries/extra time to flush. I had to stand there and hold the button down for longer than I’ve ever done in any other bathroom.
-window blinds do not go down all the way, letting a small amount of light in the room. They either need to be longer to block out all light, or they need to add a curtain inside the room to cover the entire window.
Yadira
Always a comfortable stay!
Virgilio
Very clean. Always have fresh complimentary coffee available. The staff are kind and accommodating.
Shaquana
The staff was amazing as always. I truly enjoyed myself.
Vinny
Clean, friendly staff, open parking.
Sandra
OK
PAMELA
The room was very clean & the staff was very friendly!
Francis
Clean and Quiet
Patricia
Shower
We were put in a handicap room without being told, and the water from the shower leaked out into the room and drenched my clothes that were out there.
Jamie
Came in for the weekend to see some of our high school friends who lived in Plano. Great location and liked it was off the highway. Great prices too for Plano.
Ashlee
Needed a night away from home!! Spent the afternoon at World Springs, which was a close drive.
Nancy
Clean room, friendly staff, great breakfast
Tiffany
The night staff was excellent Lasandra (I'm not sure if that's her name) but she really went above and beyond to take care of us
casey
The restaurant is displayed as staying open until 11. One night I asked at 1030pm and it was closed, the second night it was closed by 937pm. Very frustrating.
ERIC
Nice and clean property
Thomas
Nice clean room with a poor shower.
Laura
One thing I would suggest is using some type of fabric softener on the linens. They were really stiff. Other than that the hotel was really nice!
David
Rough start but we WILL stay here again!
Check-in was a problem as the attendant ignored our prior reservation (and payment) and created a new one thus charging us a second time. The hotel had only down pillows and comforters, comfortable but I'm highly allergic to them. The attendant on duty tried to locate non-feather pillows and finally found one out of four. My wife enjoyed it while I used a blanket and bath towel for a pillow. The Assistant General Manager was very understanding and made everything right the next day so our second night was much better.
Amirah
Very clean and nice stay!
Jazzman
Great staff
Zechariah J
Very nice and clean rooms, staff was very professional and nice.
Zaid
Great experience overall
Luis
I had higher hopes for the hotel; not bure if it was the color combination and decor, but it felt a bit dated. Also there was a large wet spot in our carpet.
Conner
Very clean and aesthetic hotel! Staff was helpful and very nice! If I had to complain about anything it would be that the shower water didn’t get hot enough to melt my skin. But other than that it was a great experience!
MICHAEL
Friendly staff. Water pressure no more than a trickle. Water took 15-20 min to warm up. No weekend maintenance available.
Mohammad
Beds were noisy and pillow were smelly.
Jason
Customer service on arrival were very helpful, in particular Darius the assistant manager was outstanding
Valeria
Rooms were big and clean. Staff was also very friendly and helpful.
Kelly
Staff really took care of us !! Rooms were ready early as requested , they helped bandage 1 person in our party that cut himself , they were attentive to our children, and just overall helpful and attentive .
This hotel was very convenient, clean, etc, and I will definitely stay here again when in the area .
So a BIG thank you to all the staff!
This hotel was very convenient, clean, etc, and I will definitely stay here again when in the area .
So a BIG thank you to all the staff!
Chris
A little getaway
Had a great experience
Cathy
clean and quiet, of course I was on the 4th floor.
Tameka
This hotel was super close to Grandscapes. It is a beautiful property and the staff was amazing.
Verified traveler
Great Choice
This hotel was in a nice area, quaint, clean and the staff was very friendly. 10 out of 10 recommend.
Dustin
We picked this hotel last minute and were pleased .
Roger P
The staff was very helpful and friendly!
Carlos
Great place
Dry comfortable and accommodating for what we needed and very safe and nice area
Bernardo
Everything was absolutely perfect except for the fact that our room was not cleaned the first night we stayed. We left our room at 11 AM without the do not disturb sign and it was not cleaned. That should not happen.
Lance
Excellent condition and convenient to many places, yet quiet! Will definitely stay here again!
Laurie
Would stay again
Check in staff always did above and beyond for my autistic son. Cheeseburger from the bar was a nice surprise dinner in a pinch.
Adenike
Quiet....had good views
BAJIKHANOM
Very friendly staff. Clean property and quiet area.
April
So clean extra comfy beds...
Karen F
Great location near St. Sarkis Armenian Church
We were surprised by the remodel and comfort of the beds. The staff was warm and welcoming. Great location, especially if you’re coming in November for ArmeniaFest!
Ronald
They gave awaya my room and didn’t tell me so very disappointed.
Corina
The area was nice and quiet. The beds were comfortable. Check in and out was extremely easy. Staff was polite and friendly.
Alison
Nice hotel, welcoming staff.
Vincent
This is great. I enjoyed the staff. Carlos was very helpful and informative. It looked nice in the hotel. Clean and comfortable.
John
Very convinient when setting up my meetings.
meysam
Good
Marc
Great property. High ratings did not disappoint. Will definitely look to stay here every time going forward.
Tara
Great service
Michelle
The hotel was very clean and customer service was excellent.
Kelly
Awful service and room
Service was awful!! We waited outside the door for 15 minutes because no one was at the front desk to let us in. We had a reservation, and then when they finally showed up she acted like we were inconveniencing her. Just awful. Then we got to our room, I wanted to watch college football, and the tv did not work. I tried everything I could to get the tv to work. The last thing that made me mad was, when I woke up that morning the tv was on and working. Just overall a real bad experience
Kyle
This is my wife and I second time staying here and both times have been so pleasant, the staff at the hotel are very nice and welcoming and we have really appreciated their customer service!
Sydnee
Very clean and nice property! The staff was very helpful and nice.
Rami
Excellent stay. Very friendly front desk and we arrived very late in the evening. Clean room and spacious. Would stay again.
Alfonso
Good place
Elisse
The person who greeted us at check in was super friendly and nice. We really appreciated that especially considering the fact that it was pretty late at night.
Kendrick
Always great
serena
The Four Points Sheraton of Plano is a nice hotel. The staff were friendly and helpful.
The AC in my room was not working but after playing with the buttons on the thermostat it started working. The sheets were scratchy and the water pressure wasn't strong enough for the fancy shower head to work properly.
Other than that it was a great place to stay.
The AC in my room was not working but after playing with the buttons on the thermostat it started working. The sheets were scratchy and the water pressure wasn't strong enough for the fancy shower head to work properly.
Other than that it was a great place to stay.
Belinda
Great stay very clean and quiet front desk was really polite.
Francis
Wonderful service
Alfonso
Ok pkace
Mark
Great hotel and staff!
Vladimir
Staff was attentive and very nice. Parents were very impressed. Will book here again if given the opportunity.
Jennifer
Super convenient to everything North Dallas; clean and very safe area.
VIPIN KUMAR
Very good hotel
Very good hotel in a quite and good location.
Zahra
We arrived very late at night and it felt safe and quiet. We were helped at the front desk quickly and went up to our room that was nice and clean.
Keysue
The hotel was clean and I liked that the room had flooring that wasn’t carpet. The pool and hot tub was nice and the hotel was not crowded. Toiletries were provided and in large sizes so that was nice.
Katie
Great
Whitney
Great stay! Room was clean and comfortable. Bartender was great! Loved the hot tub!!!
Kiasha
It was clean and quite
Brook
Clean property and great location
Roberto
Great place to stay!
Charlene
Perfect location, clean and quiet!
This hotel is pristine and so quiet. The staff was welcoming and went above and beyond to accommodate us. We stayed during the eclipse and had an awesome time as the hotel provided guests with an eclipse gift bag that included glasses for viewing. The location is just a mile from the shops at Legacy and lots of great restaurants. This is definitely our go to hotel when visiting the Dallas area!
Vincent
Great value and great customer service
Reza
The building was new and the rooms were clean. Staff was nice and polite. We didn’t like the very low water pressure in the bathroom and toilet flushing. Also the hotel does not provide free breakfast but it’s available for $10 per person if you can eat it. The breakfast food was horrible. We don’t recommend eating there.
Location & surroundings
Four Points by Sheraton Plano
6624 Communications Parkway, Plano, United States
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Four Points by Sheraton Plano
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