Hyatt House Dallas Frisco

United States , Dallas - TX
FRISCO, 2875 Parkwood Blvd
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100 reviews shown

10/10

Exceptional

19 Apr 2026

Stacy

Room was nice & clean. Comfortable bed. Breakfast was good

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

carmen

Coffee was delicious! We did not eat the breakfast but it did look amazing. Staff was friendly. We did have an issue with a water Leak but the manager took care of the problem and the Maintenance and House Keeper Quickly got the floor cleaned up in the morning. Overall the Hotel was Clean and Fresh Feeling. We will stay there again next time we are in Frisco.

Family_with_children

8/10

Excellent

11 Apr 2026

Kristopher

Good breakfast, no complaints

Family_with_children

8/10

Excellent

07 Apr 2026

Larry

Clean room!

Family

10/10

Exceptional

05 Apr 2026

Bhaskar

Clean bed. Friendly staff

Family

10/10

Exceptional

02 Apr 2026

Robert

We got our room upgraded for free when we checked in. The new room had cookware, a stove, a refrigerator, and a dishwasher. The room was great, the bed was a little harder than we preferred.

Family

10/10

Exceptional

02 Apr 2026

Jeanne

Breakfast was great. Room was clean and spacious for 6. Enjoyed our stay very much!

Friends

6/10

Pleasant

27 Mar 2026

Alexandra

Our room had a smell to it and the bathtub faucet was coming off from the wall.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Daniel

The staff were incredibly friendly and accommodating, making our first experience in Texas a great one. We felt very comfortable staying at the Hyatt House, and the breakfast was excellent. The omelette station, in particular, really stood out and impressed us.

Partner

6/10

Pleasant

18 Mar 2026

Diane

There isn’t a real restaurant, just a few expensive bar items. Expensive drinks. Expected more from the motel & room for the price. A lot to offer for breakfast, but all was cold & not heated well except for the fresh made omelets which were good. Breakfast would have been good if heated right. Pool is cold. Fridge in room doesn’t get cold enough.

Partner

10/10

Exceptional

16 Mar 2026

Jeana

Pleasant hotel..

Family_with_children

10/10

Exceptional

13 Mar 2026

Patricia

Great staff! Clean and quiet!

Self

8/10

Excellent

12 Mar 2026

Arica Monique

Staff was friendly and overworked. Had to return to Check In.

Family_with_children

2/10

Poor

06 Mar 2026

Annette

Horrible customer service. They cancelled my room did not notify me partly my fault, made the reservation back in Jan. But had to get a new debit card. So we got to this Texas location to be we didn’t have a room. Went from a payment of $799 to $1298 to find a new hotel.😡😡😡😡😡

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Cesar

The room was very spacious, the beds were perfect to sleep on.

Friends_and_family Friends

10/10

Exceptional

03 Mar 2026

Ruby

Mall across the street. Ford center in walking distance. Gas station across the street. Hotel reservation was canceled prior to check in. Hotel was able to enter reservation back in system and place in another room. We were upgraded to one bedroom suite...Seperated kitchen,livingroom,extra large bathroom and bedroom with two queen beds. Livingroom TV turn around into Kitchen area. TV in bedroom as well. Breakfast was great. Thanks to the Hyatt House Dallas Frisco Team. Will be back next year for sure. Mahalo

Family

10/10

Exceptional

02 Mar 2026

Neil

Very nice hotel. With a very enjoyable breakfast

10/10

Exceptional

22 Feb 2026

ridwana

Great staffing and polite

Family_with_children

10/10

Exceptional

22 Feb 2026

Natalia

Great place

6/10

Pleasant

21 Feb 2026

Jennifer

I had booked a standard king that said sleeps 4 because it included a sofa bed. I even have a snapshot of the booking. However when I arrived the standard king did not come with a sofa bed. So I slept on the cushions of the couch and gave my son the king sized bed since he was competing the next day. So either Hyatt House or Hotels. con has it wrong in portraying what the room is like.

Check-in : there was no one at the front. Another guest was waiting, so I waited behind. The lady at the bar said he’d be right back. Minutes went by. When the front desk person finally came I overheard that the guest in front of me had no lamps in the bedroom part of the suite. The front desk person said he could either change the person’s room if they could wait until the next day.

When it was my turn to check in the man was a bit frazzled and seemed overworked.

When I went down to get an extra blanket he again had a line of people waiting for his attention. He was nice and gave me a thermal blanket, but again looked overworked.

Breakfast was nice with a chef making omelets on the spot. The bathroom shower was cozy. The room was quiet.

10/10

Exceptional

16 Feb 2026

Laura

Helpful friendly staff. Clean rooms. Love the size of our suite! Also i thought it was very nice that their wear cards available for Valentines that the front desk would mail for you.
Really enjoyed the free breakfast.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Katherine

Great Stay

Business Family_with_children

6/10

Pleasant

16 Feb 2026

Ashley

The room could be improved. The tv wires were tangled, one blind didn’t work, the tub did not drain well.

Leisure Family_with_children

2/10

Poor

05 Feb 2026

Gustavo

Very dirty, younger guy at the front desk was very rude every time you tried to ask him a question he would just ignore you, hotel rooms need to be cleaned new carpets would never stay there again

Partner

2/10

Poor

04 Feb 2026

Fernando

we did not go due to the ice storm. i tried to get a refund way before the deadline

10/10

Exceptional

01 Feb 2026

Lyndi

Clean, great breakfast

10/10

Exceptional

19 Jan 2026

Jason

The complementary breakfast was great! I was in town for a work trip. Walking down the street to the Stonebriar Shopping Center was very convenient. The staff was very welcoming and helpful upon my arrival for checking in/out.

Business Self

10/10

Exceptional

17 Jan 2026

Jerrymias

very good place. nice and convenient to places we need to go in the area. good breakfast and indoor pool. however, expedia says free parking but was charge. 1 elevator working during our visit that takes longer time going up and down from the 6th floor. over all, a nice place to stay.

Leisure Family

4/10

Poor

10 Jan 2026

Justin

Breakfast was the only thing ok about this place, the bed was hard, the shower didn’t get hot and was NOT clean, we had to request room service and I asked for towels and they made me come down and get them myself, and never heard of this but we had to pay for parking 10$ a day “due to the hotel having complimentary breakfast”

Breakfast was an average breakfast same as any other hotel I have gotten free breakfast from so the parking made no sense.

Business Partner

10/10

Exceptional

05 Jan 2026

Alexzandria

The staff was friendly! The breakfast was amazing! They had an omelette station, which I’ve never seen in a hotel. The room was nice and cozy. Maybe a few upgrades in the bathroom but it was still nice. Thoroughly enjoyed the stay!

Friends_and_family Family

6/10

Pleasant

05 Jan 2026

Yan

Room is old

Leisure Family

2/10

Poor

04 Jan 2026

Seungbum

I stayed at this hotel from January 1st to 3rd. When I first opened the door to my room, there was a very strong food smell. I requested a room change at the front desk, but they refused, saying there were no other rooms available, and instead gave me an air freshener spray to use. Also, one of the elevators was broken, so all hotel guests had to use only one elevator. It was always crowded and very inconvenient. Furthermore, when I checked in, they asked for my car information, and later charged me for parking without any prior notice during check-in. Even the Hyatt Regency hotel across the street offers free parking... If you're considering staying at this hotel, be aware of the hidden parking fees. It's practically a scam. I do not recommend staying at this hotel.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Robert

The cleaning staff was the only negative about my stay. My room wasnt attended until 2 days after my request. The bare minimum was done.

Family

10/10

Exceptional

30 Dec 2025

Pete

The room and staff were great. The bed was very comfortable. The only down aide was the ridiculous 10+ dollar a day parking charge added to my bill without notice.

Partner

10/10

Exceptional

29 Dec 2025

Victoria

The room was very clean and quiet place, the staff are very nice and friendly and the breakfast omelette to order is delicious and all the other options is fabulous. Food is very fresh and well stocked. Every time I’m in Frisco , tx this is my go to hotel to stay at.

Leisure Partner

6/10

Pleasant

28 Dec 2025

Patrick

Had to pay $10.90/night for parking in an open lot. The staff did not ask for my vehicle info when checking in so I had to call later to volunteer my info.

No hotel in the suburbs should charge for parking.

Self

8/10

Excellent

23 Dec 2025

Caroline

Clean, good staff and good breakfast. Only thing is that they clean room every 3 days, althought you can req

Leisure Partner

10/10

Exceptional

21 Dec 2025

joey

Good

4/10

Poor

20 Dec 2025

Rachel

Well there was only 1 elevator working and so many people so we had to use the stairs. Woke up to no electricity so we couldn’t take showers or even get ready there . It was horrible.

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Matthew

Very clean and good breakfast

Leisure Family

2/10

Poor

18 Dec 2025

Jessica

Smelled terrible plus the restaurant & bar were both unexpectedly closed on Sunday and Monday.

Leisure Self

6/10

Pleasant

10 Dec 2025

Charlette

The base of the shower door in our room could use a good cleaning. There was also a sticky spot on the floor in the kitchenette area. The elevator nearest to our room was out for maintenance and so was the pool area.
I don’t like when hotels have an ‘extra ‘ parking fee , they add on during check in.especially when it’s just in their own parking lot and it’s nothing special. Add that price onto the main price. Advice to anyone looking at rooms at this hotel add $10 on per night. Not a lot, but it can add up.
Other than that, good location, and staff was nice.

Partner

4/10

Poor

10 Dec 2025

Jamilya

Clean hotel, but customer service is lacking.

10/10

Exceptional

10 Dec 2025

David

The hotel was amazing breakfast was awesome the build you own omlet for the chef to cook was awesome and the potatoes were the best ive ever had at a hotel breakfast. The room was spacious!

Leisure Family_with_children

8/10

Excellent

07 Dec 2025

robert

Good breakfast but a lack of bacon.

Business

4/10

Poor

07 Dec 2025

Angel

Bedsheets were dirty elevators were not working room stunk, and the mattress was horrible and the water pressure was none. There was no water pressure.

Business

10/10

Exceptional

07 Dec 2025

Amy

Manager was amazing!

Partner

10/10

Exceptional

05 Dec 2025

Bobby

It was very nice and clean. Good Breakfast.

10/10

Exceptional

04 Dec 2025

Chang Min

friendly and professional staff

Business_and_leisure Family_with_children

10/10

Exceptional

30 Nov 2025

Dr. Cryslynn

Everything was great!

Leisure Family

10/10

Exceptional

30 Nov 2025

Clayton

10/10

Exceptional

27 Nov 2025

Mario

Great

6/10

Pleasant

21 Nov 2025

Jennifer

Breakfast was great, tons of options. Facility appeared very clean, the beds were very comfortable.
The entire building smelled of marijuana. I wasn’t able to ever get through on the phone to an on site representative to ask for a blanket for the fold out couch. I went down to the front desk and waited about 25 minutes before an employee showed up to assist.

Friends_and_family Family

6/10

Pleasant

13 Nov 2025

Josmarie

Breakfast was great , the room was clean but they were things that should have been cleaner , example the lamp was dirty , had some type of sauce on it . There was hair on the shower wall .

6/10

Pleasant

11 Nov 2025

kim

Tolief is so close to vanity cant moce and double charges for incidental fees

Partner

2/10

Poor

09 Nov 2025

Katherine

Don't stay here .
I thought the name Hyatt meant something great. Hyatt mission statement: We care for people so they can be their best. Not the case. We are family. Not the case. Creating a world of care. What?? We embrace everyone - not in our books.
Room was run down, cupboard door fell off down to the floor, 2 - 4\" holes in closet doors and looked like it was repaired by a 2 year old. We complained, requested a room change, but this information was not communicated to the next shift change. We waited and waited. No one offered to help us move our luggage. This is not caring, this is not family.
We have never been treated so poorly at a hotel before.

Leisure Family

4/10

Poor

09 Nov 2025

Liyah

I wont ever book there again. I was shocked at the lack of customer service. Very sad how the staff treated quests.

The rooms are lacking care. The battery operated window blinds weren't working, so NO natural light during the entire stay. The PHONES ARE A HOT MESS. COULD NOT REACH FRONT DESK EVER.

IT WAS HONESTLY SUCH A LACKING Experience.

* Breakfast was good.
* The location in Frisco Texas is Nice.

But i was just too unimpressed to recommend this hotel to anyone.

Friends_and_family Family

8/10

Excellent

09 Nov 2025

Shawn

the room was nice but the continental breakfast closed early one day and the bar was closed for the last 2 days we were there.

Leisure Family

6/10

Pleasant

08 Nov 2025

Julie

The room was cleaned once during our 7 day stay and we had to request new towels which was reluctantly provided on every 3rd day.

Leisure Family

8/10

Excellent

04 Nov 2025

Corbin

Clean room, good breakfast options

Business

10/10

Exceptional

27 Oct 2025

Nicholas

Hotel exterior and interior are well-kept, faculty are friendly and helpful. Rooms are smaller than anticipated but pretty clean and comfortable.

Business Self

10/10

Exceptional

26 Oct 2025

Vickie

I didn't have time for the breakfast since I needed to be up and out early, but I didn't see any quick grab and go options. I love that it was so close to CoMerica Center. My room was spacious and very clean. bed was comfy and thermostat seemed accurate for the room.

Leisure Self

10/10

Exceptional

22 Oct 2025

Erica

I love returning for the great staff and omelette and salsa!

Business

8/10

Excellent

20 Oct 2025

Dedrick

Overall, a great stay!

Leisure Family

10/10

Exceptional

14 Oct 2025

Destiny

The breakfast was the best we had so far, since we come to town every 2 weeks for soccer. Me and my family have definitely put this on our list of place to stay.

Business Family_with_children

10/10

Exceptional

12 Oct 2025

Christian

It's situated in a nice place in Frisco, near the mall. The parking was a fair price and I had no issues with safety, so that's another win. Breakfast was tasty and covered all bases so that's yet another win. The grounds maintained well, and the staff was pleasant. I had no issues with the stay...absolutely none. Would recommend to anyone.

Friends_and_family Family

6/10

Pleasant

11 Oct 2025

Shamika

Not ideal….. but maybe it’s just me!!! My bedding had stained blood and there was no house keeping to change the bedding so I have to remove the dirty sheets myself

Business Partner

10/10

Exceptional

11 Oct 2025

Gary

Bar was good, breakfast was good, parking was good, close to my job

Business

10/10

Exceptional

08 Oct 2025

Mehdi

Good place

Business Self

10/10

Exceptional

28 Sep 2025

diara

The Hotel was great. Gabriel at the front desk was an impeccable help.

10/10

Exceptional

27 Sep 2025

Renee

Nice area lots of shopping

Business_and_leisure Partner

2/10

Poor

27 Sep 2025

Gustavo Samuel

Very dirty, called never offered to switch us rooms or come we just left early in the morning

Partner

10/10

Exceptional

19 Sep 2025

Kianiz V.

Good place

10/10

Exceptional

18 Sep 2025

Jennifer

Rooms are nice and clean.

Leisure Partner

10/10

Exceptional

02 Sep 2025

Scott

Breakfast was good & room was clean

Leisure Partner

8/10

Excellent

27 Aug 2025

Yin

convenient

Business_and_leisure Family

8/10

Excellent

24 Aug 2025

Lucius

No luggage cart available on arrival and minimal help from staff to find one or accommodate with an alternative.
It took several minutes for hot water to reach the shower each morning. This is a waste of water in a relative drought.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Ying-Chun

Clean with friendly staff! Complementary breakfast has decent selection. Right across from a gas station so easy to get water, snacks. Walkable to shopping center.

Business_and_leisure Family

10/10

Exceptional

18 Aug 2025

Tina

Perfect for my stay

Leisure Family

8/10

Excellent

17 Aug 2025

Corri

Friendly staff, the room was great and I am only giving a 4 star because the cabinet that held the fridge was broken and you had to lift it weird any time you needed the fridge.

Business Partner

10/10

Exceptional

16 Aug 2025

Melissa

Everything was great. Beds were a little hard but that’s ok. Didn’t realize we would have to pay an additional fee for parking. Kind of silly when you have to park there to stay there and the parking is designated for the hotel. Breakfast was great!!!! The staff were SO kind. It was wierd getting from the parking lot to the hotel. There was no walkway.

10/10

Exceptional

14 Aug 2025

Erica

Great value for the $$

The omelette bar keeps me coming back- as well as that salsa!

It the little things

Business

10/10

Exceptional

11 Aug 2025

Jacqueline

Breakfast was superb

Leisure Family

8/10

Excellent

10 Aug 2025

Matthew

Omelets for breakfast were excellent. Arrived early and checkin was at 3:00. One of two rooms was not ready by 4:30. Left phone number to notify when ready but not called. Errant charge for parking but quickly fixed upon notification. Cleaning service during stay limited to trash empty and towel replacement.
Liked the kitchen option. My room did not have full fridge as per booking due to it being disability room. Blackout blinds didn’t work very well due to gap between blinds and edge of window. Made it hard to sleep. Rooms had good soundproofing.

Partner

10/10

Exceptional

10 Aug 2025

Gerardo

Good value

Leisure Family

10/10

Exceptional

28 Jul 2025

Sameera

Great!

10/10

Exceptional

16 Jul 2025

Marisela

Excellent customer service. Friendly staff

Leisure Family_with_children

10/10

Exceptional

15 Jul 2025

Taylor Robert

Great breakfast, fantastic room, and overall for the price a great place to stay!

Leisure Friends

10/10

Exceptional

14 Jul 2025

Verified traveler

Great atmosphere

The room was clean with all the toiletries, and towels available. There were extra toilet paper and facial tissues available in the bathroom. All the features of the room were as described, no complaints. The free breakfast was great, with custom made omelette upon request. I didn’t use the indoor pool or gym but saw them. There was an ice machine available on the floor where we stayed, very convenient. The lobby was spacious with sofas and computer desks. Overall it was a good stay. Good for couples and families.

Partner

6/10

Pleasant

13 Jul 2025

Alberto

Okay

10/10

Exceptional

13 Jul 2025

Rhoneika R Ray

I liked everything about thus property, you will not be disappointed!!

Leisure Family

10/10

Exceptional

12 Jul 2025

Victoria

Property is very clean and breakfast is great!!! Don’t like that I have to pay a fee to park at a place I’m staying at

Leisure Partner

10/10

Exceptional

07 Jul 2025

Steven

A great place to stay

A very nice place , with a pool and a gym. The breakfast was great. It is right across the street from a mall. There is a beautiful park on the next block. Frisco was a grear place to visit and this hotel was a great place to stay.

Partner

10/10

Exceptional

04 Jul 2025

Karin

Clean, comfortable. Just didn’t like having to pay for parking. It should be included.

Leisure Family

10/10

Exceptional

01 Jul 2025

Edward

Taking Care of Business in Frisco

The hotel was very nice and the room suite was very roomy. There were a lot of restaurants in the area and shopping was good also. Also in a very quiet area.

Business Family

10/10

Exceptional

27 Jun 2025

Lisa

The property is very clean. Great customer service. The service is excellent above and beyond.

Business Friends

10/10

Exceptional

23 Jun 2025

Ming-Kimora

Loved it, perfect for tcu game as a visitor

Leisure Family

8/10

Excellent

20 Jun 2025

Lyn

Yjhhuhh

Self

10/10

Exceptional

15 Jun 2025

Donald Dewayne

Wasn’t a fan of paying for parking but other than that nice hotel.

Leisure Self

2/10

Poor

12 Jun 2025

Jamie

Unfortunately I was not given the 2 rooms I requested… I was given a bed with a couch but not a sleeper couch for 4 people….. it was listed as to sleep 4. there was no way to cram 4 people in that bed and on the couch. I asked for certain rooms to fit the needs of our family, however when asked to have this fixed… there was no care nor compensation to be able to help.
We have stayed here several times and this time we will not be back

Family